BT (British Telecom)

BT (British Telecom) Outage Report in Kent, England

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The latest reports from users having issues in Kent come from postal codes TN27.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kent, England 04/03/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesford, Maidstone, Ashford, Kent, Cranbrook and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomAylesford Phone
United KingdomMaidstone Internet
United KingdomMaidstone Phone
United KingdomMaidstone Phone
United KingdomAshford Internet
United KingdomKent Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pipcell Phil Torpey 💙 (@pipcell) reported

    @bt_uk I have BT TV with BT sport. How do I cancel the sports package?

  • rogerkeith1 Roger Keith Walsh 🔶💙 (@rogerkeith1) reported

    @bt_uk Spoke too soon it's so slow upload speed 3.4 I have messaged customer service

  • QuintonOHara Quinton O' Hara (@QuintonOHara) reported

    @BTCare It doesn’t matter anymore it’s when I seen someone else complaining about @BT the bad experience you put my parents through brought it all back again 👎😡

  • theldntea Abi | The London Tea Blog (@theldntea) reported

    @bt_uk hello could I get a service status for the ME19 area please? Just have severe lightening and internet has gone down.

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk No ones working from home. As I work in retail. It seems a bit strange to me. We've never had this before, we turned it off and back on again

  • ArtformTheHeart Artform The Heart (@ArtformTheHeart) reported

    @denkmit Interesting that Stoner was finally diagnosed with CFS - a certain BTSport presenter made a big deal of Jonas Folger for not being able to handle the stress (disgusing, disrespectful comments) but full of support for Stoner thinking it was food related.

  • CharlotteKatyF Charlotte Fehrmann (@CharlotteKatyF) reported

    @bt_uk I’ve tried all this and no avail … please can you help.

  • colwebsec Colin Scott 💙 (@colwebsec) reported

    @bt_uk I've checked my emails and I see it now. Just not clear why BT feels the need to squeeze an extra 3.9% for nothing, no extra service, no extra feature, nadda. Must be nice to get free money on top of the £431 million BT made last year. I stand by my comment - RIP OFF.

  • annadoble Anna Doble (@annadoble) reported

    @bt_uk Hi - there seems to be a five-hour Broadband outage in SE24. Can you update me?

  • CarBootyMusic CarBootyMusic (@CarBootyMusic) reported

    @btbusinesscare To what avail? So far have washed 48hrs, phone calls, emails, on line chats, all of which this tired *****, yep me, have recorded too,the joke is we’ve NEVER even had an account with BT