BT (British Telecom) Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesford, Maidstone, Ashford, Kent and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesford |
Internet | |
| Maidstone |
Wi-fi | |
| Aylesford |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Phone | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Tommytugboat404) reported
Enough people warned me not to renew my broadband with @bt_uk, but I thought I knew best. They turned up today to install my new service, which they can’t get to work. But they have gone ahead and stopped my old service so no internet until Tuesday at the earliest. Ffs 😡
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Owen Fitzgerald 🇺🇦
(@BulbousGutt) reported
@OlanParkinson @EE @bt_uk That's crap. It's bad here too in another way. Since the left of the eviction ban many people have become homeless.
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Johnny Appleseed
(@saphiesdad) reported
@Toffeewolfie @MelaniePrentic2 @btsport No if his achievements are down played like they were. Haarland is nowhere near his league goals or total goals in a season.
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Alex
(@ProjAccount) reported
@bt_uk why spend millions of ££££ to attract new customer, then fail to look after your existing ones? This is marketing 101. Ah well contract up on 21st I guess I'll say goodbye!
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Lorna Russell
(@mrschrissiec) reported
@bt_uk Sorry, I've just never had this message before.
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WendyMacTropic
(@SkincareWendy) reported
Calling out to whoever manages customer advisors at @bt_uk … my husband has been on a call with two queries for over 1 hour - bounced around 4 advisors. Finally got to a fella called Alan who was excellent and got it sorted.
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Dave Doran
(@DiamondDave73) reported
@bt_uk Hi Aideen. My broadband is up & running now thanks. It was a while before it was working. I followed the link to see if there are problems in the area and it was stating everything was fine. Might want to check that. 👍
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PivsterO
(@OllyMHarland) reported
@bt_uk tried to cancel an on prem call between 08:00 and 13:00. Told there is nothing they can do other than I ignore the knock on the door and rearrange. Are you kidding me? You cannot contact a bloke in a van and tell them not to call at my house?!?!?
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Serhat Ahmet
(@SerhatAntiques) reported
Day three with no broadband/phone. Thank you, @bt_uk 🙄 Good job I’m not trying to run a business or anything. Oh. Hang on… Everyone else, please use carrier pigeon services if you need to contact me.
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Jayne
(@missvanillia) reported
@bt_uk @TalkTalk @MartinSLewis You have cut my 75yo mother’s phone line and cannot give her an answer when it will be restored!! She is housebound with injury and is unable to contact anyone if she needs help!! I need someone to help!!!!!