BT (British Telecom)

BT (British Telecom) Outage Report in Kent, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Kent come from postal codes TN27.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kent, England 05/14/2025 10:20

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Kent, Maidstone, Ashford, Snodland and Aylesford.

Loading map, please wait...
City Problem Type Report Time
United KingdomKent Wi-fi
United KingdomMaidstone E-mail
United KingdomAshford Internet
United KingdomSnodland Internet
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaFord17 Lisa Ford (@LisaFord17) reported

    @bt_uk @bt_uk this really isn’t good enough. it is your mistake. I checked my order back in Mar. No mention of BT sport. How is a customer supposed to predict which random services might get added to their bill that they’ll need to pay for in order to get a refund? Just send a new bill!

  • cryptom64126539 100% Paper Hands (@cryptom64126539) reported

    @bt_uk @MirrigoldS It is a crap crap service. Lost time of how often my phone will tell me my password for BT email is wrong for a day before miraculously it works again. And why does the webmail take twice as long as anyone else's service to refresh. And now nothing

  • _Temuri Temuri (@_Temuri) reported

    Shout out to Rajni from @bt_uk for helping me with what I thought was a billing issue 🙌

  • realdocatherton Doc Atherton Esq. (@realdocatherton) reported

    . @bt_uk Hi. I presume you are aware the BT email is down at the moment?

  • rlloydpr Robert Lloyd (@rlloydpr) reported

    Looks like @bt_uk email is down. :(

  • danahaqjoo Dana Haqjoo (@danahaqjoo) reported

    . @bt_uk Hello. My BT email has been down for last 30 mins or so. I see there may others reporting this. Any idea of when it might be fixed? Thanks.

  • batty_batson Mark Batson (@batty_batson) reported

    @bt_uk Hi there, unable to access my email since 13.45 today. Is there a more widespread issue. Over 500 reports on downdetector in last hour.

  • helderlemos1 Helder Lemos (@helderlemos1) reported

    BT Email servers access extremely slow, snail-paced. In fact just stopped altogether this moment. In contrast, Microsoft Outlook/HotMail/Live email access & Google Gmail working with no access or speed issues or any problems @bt_uk

  • batty_batson Mark Batson (@batty_batson) reported

    @bt_uk @MirrigoldS Sorry to hijack this thread but, I am unable to login either in email client or via the website. Downndetector has over 500 reports in the last hour.

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email