EE Outage in Stotfold, Central Bedfordshire, England

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍

@EE Yup, no problems with other numbers as just checked

@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

@EE recently moved and no phone signal in or anywhere close to my new house. I have to drive at least a mile in any direction to get a signal. WiFi calling continuously drops off so I can’t make calls and therefore I can’t call you about the issue. What can you do to help please?

@EE your business support is just shy of non existent!

@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

@EE Pity phone customer services can’t do an upgrade for over a week. Feeling very disappointed, and promises all over the place but no one responds !

@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

@EE fix your shit internet!

@EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

@sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

@sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

@ee once again your service is appalling, I really have no idea why I remain with you !!!!!!!!!!!!!!!

@EE Yes and so is my husband who is an EE customer. We can get on the website but when we try to buy something the error message pops up. We've tried on: Phones Tablet PC

@EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+

@EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!

Hey @EE, I’ve been a loyal customer for literal years, but I’m PAYG, can I still get a PS5 even if I’m not on contract?

Finished my contract with @EE and they refuse to give my any sort of additional discount on a new contract ? Coming from a customer who’s been with them over many years ? Hmmmm naatttt goooddd

@EE the worst customer service. Offered free trial for an add on, given less than 24 hours notice trial is coming to an end, went on to cancel trial, error occurred, £9.99 added to my bill 👍🏻 #poorcustomerservice

@EE hi, getting pretty bored of having no signal and having to rely on WiFi calling, which is also dodgy as my WiFi is with you and that's not been performing well.... Who can I talk to about this?

@DaveDzns @EE Bro wtf, Its Sounds like something South Africa Is Finally better at lmao

@EE is there any broadband issue near Ascot? It's awful today.. Supposed to be at 30Mbps but getting 10

@EE mobile internet not working, even after switching airplane mode off/back on, restarting device and checking for updates. Are there issues in the SA8 postcode area I need to be aware of?

@EE it’s great that your helping people who cannot help themselves but it’s a shame you can’t offer decent deals to customers who have been with you for years. I’m saving £17 per month by moving to another network as your pricing is so high, even for loyal customers.

@EE come on ee, no mobile signal for a week now in B46, what am I paying for each month?

@Ghawkins7 @EE @Apple The fact that your iPhone 12 Pro doesn’t have this issue makes it only more complicated. This would mean that the green screen actually is a hardware issue and not a software issue. If Apple won’t admit it is a hardware issue we will never see a fix.