EE Outage Report in Hagley, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hagley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hagley, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Halesowen and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Rachel Graham
(@rachelg2711) reported
from
Birmingham, England
@EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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🍸Lisa Pearson🍸
(@yogapuff67) reported
from
Birmingham, England
@EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Richard Thorndike
(@richthorndike) reported
from
Stoke, England
I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Jason Watts
(@JasonWa30721137) reported
from
Birmingham, England
@EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Van de Velde
(@TobyVPhoto) reported
@EE hello. I’m trying to find out about boosting my WiFi signal at home. Your website is no help. Your app is atrocious. Can you offer assistance?
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mererid m williams
(@mereridmair) reported
@EE Thank you for replying, but after over 3 hours on the phone over two days I hope it's sorted. But if you are trying to get your customers to move over to BT for broadband please be totally clear that they won't receive the same service for a better price!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
@EE Dropped calls! Slow internet speeds, pages not loading, tweets not being posted…
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Mr
(@MrNTango) reported
@ilohmilo @EE 3) competing against DSLRs- they said the same 10 years ago. I never agreed then and certainly not now. 4)soc- done the same 10 years ago, nothing new. 5) folding displayed-moto wings
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Brian Withington
(@brianmw58) reported
@EE Like many EE customers abroad, my son has recently lost service due to colossal “extra charges” arising from an EE systems problem that’s not recognising his roaming Add On. After many messages & calls he’s had service restored but new extra charges are back & rising @ £6/MB.
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Jess
(@JuliettJess) reported
Day 3 of trying to get a new phone. Going to head into my local @EE shop after being let down by Apple and if I don’t leave with a phone I will cry 🥲
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Kate Preston
(@Katyloupreston) reported
@EE It lets me go through the process and at the point it’s usually complete it shows an error message. I can see that others are experiencing the same. I’ve 3 contracts with 140gb on 2 phones and only 3gb on another which has now run out. Also, I have signal issues with my 5G
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Rahela
(@reportergirlERI) reported
@EE you customer service needs work. I didn’t renew by Mobile contract because of that and I am on the verge of cancellation my broadband/ hope WiFi. Just awful
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Orchard Park
(@orchards340) reported
@EE are the worst network in the U.K.
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Jo Canham
(@JoCanham1) reported
@EE you are in danger of losing a customer. My Mother has received about 10 texts from EE in the last 12 hours. Who wants texts in the middle of the night waking them up. How do we get them to stop!