EE Outage Report in Hagley, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hagley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hagley, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Kingswinford, Redditch, Willenhall, Wolverhampton, Bilston, Wednesbury, Walsall, Dudley, Tipton, Oldbury, West Bromwich, Wordsley, Kidderminster and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hagley, England
Latest outage, problems and issue reports in Hagley and nearby locations:
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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IchBin9Binliner 🇮🇪🇺🇦
(@boxofnumbers) reported
@EE Wacking great crease down the screen middle = hard pass.
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Tiff Flint
(@FlintTiff) reported
@EE had nothing but problems with EE this week I’ve always recommended them to friends and family but they have actually took the full blown piss out of us this this week been told more than 3 times we will be called by a team leader for no call to ever come JOKE
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Benjamin Hundeyin
(@scoobyben) reported
@EE wort customer service out there. Ordered an item, informed delivery would be today. No updates and a wasted day at home waiting for an item that hasn’t arrived. Multiples time calling CC team and phone hung up. #avoid
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Petra E
(@The_Mrs_E) reported
@SELondoner @EE Sorry to hear that! Hopefully it'll be resolved soon with as little damage as possible. Maku sure ti check your credit score to see if any financial products were taken in your name
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Kristin Duffy
(@kristinduffyuk) reported
I don’t want to be “that person” but what do you do when customer service is so bad and you’ve been hung up on by an automated voice agent because they won’t get to you by the time they close in TWO HOURS and the chat line won’t pop up as promised? @EE I pay for data to share 1/2
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Crazyig
(@craigblack22) reported
@edgilbertson @EE I’ve had the same issue! Waited in until gone lunchtime- called for an update to hear I’ve got to wait for up to a month!? For a communications based company their not doing too well are they?
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AK
(@Kadza1) reported
@EE I’ve been speaking to your 150 team over the last two days over an account issue, was supposed to get a call back at 5pm, didn’t happen, and again at 8pm tonight from another member didn’t happen. Been on hold for over 30mins and then get cut off… please help!!
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Chris Jones
(@ChrisJonesBiz) reported
@EE I have ended my broadband service with you and despite your support guys saying that attempts to take money will cease I continue to get emails say I owe you more and more. Stop them please.
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LousyGamerUK_
(@lousygameruk_) reported
Well done @EE - I cannot imagine how many rude customers you’ll have had today. But everyone I spoke to today was super patient and very helpful. Received one iPhone. Waiting on another. No bother at all. Worth the wait.
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Crazyig
(@craigblack22) reported
@JamieCroftPlays @EE I agree - it’s not that we haven’t gotten the phones (yes it’s frustrating and disappointing) but the fact we haven’t had ANY communication and have been left waiting for a delivery that isn’t coming! It’s outrageous a company of EEs status would treat customers in this way!