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EE Outage Report in Hagley, Worcestershire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hagley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hagley, Worcestershire, England 02/09/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hagley, Worcestershire, England

The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Oldbury, Redditch, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Walsall, Rowley Regis, Bilston, Tipton, Willenhall and Brierley Hill.

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City Problem Type Report Time
United KingdomWest Bromwich Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • lottynew Loreta (@lottynew) reported from Beoley, England

    @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1878cmj Mr CMJ (@1878cmj) reported

    @EE @rootmetrics Rubbish ee doesn't work on Bath and other areas, would never think of returning

  • rcrabb200 Roger Crabb (@rcrabb200) reported

    @EE I’ve been trying repeatedly to top up my 93 yr old Uncle’s mobile phone by credit card. Call 150 from his phone, select option 1 for PAYG top up, then option 1 again for top up by credit card. No response! Your menu system just hangs! Is it broken?

  • EbonyTiwah Maame Adwoa Tiwah Yaabaa🇬🇭 (@EbonyTiwah) reported

    @EE what wrong with the customer service numbers? I’ve tried call ‘150’, ‘360’ and your ‘0800 customers number’ but it’s not connecting.

  • CrazyKentMum CrazyKentMum (@CrazyKentMum) reported

    So my sensible pay monthly plan with @EE has not worked! I topped up and received that it was successful however I have been unable to contact them! This is my only phone and I am seriously let down by them now telling me I have insufficient credit when I have surplus 💔🌹

  • TobySchuster Toby Schuster (@TobySchuster) reported

    🚨Just received a nice email from @EE* entitled 'Bill Enquiry', telling me there is an issue with my direct debit and asking me to update my billing details. Sure but that would be falling for a SCAM because I'm not an EE customer. * not from EE at all but bad guys pretending

  • Hay_amynes ame haynes (@Hay_amynes) reported

    So disabled son has spent hundreds on Google play through my phone bill yet @EE won't help and its impossible to speak with @GooglePlay how can I get my money back through the transactions I didn't authorise? @MartinSLewis any ideas I'm desperate! 😭😭

  • NessaSJ808 Ness🏠🎉 (@NessaSJ808) reported

    @EE I have been trying to contact the upgrade team via phone for the past hour. None of your contact numbers are working - I can still make regular calls though. May I please get some help Thanks.

  • helenfromtruva Truvali Helen (@helenfromtruva) reported

    @EE what is going on with the internet? My phone’s internet is not working since last night?

  • sfitzy1000rr Simon Fitzpatrick (@sfitzy1000rr) reported

    @EE As I am fully aware as a customer that you do an annual price increase it has been little by little year on year. To then jump up by that much is a disgrace. That is hardly keeping the customer informed as I receive a letter a month before when I can't really do anything 1/2

  • theBuzz85 Mark (@theBuzz85) reported

    @EE @rootmetrics Who said it's the best? Still having issues 2 months later!