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EE outages and service status in Hagley, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Hagley, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • The most recent signal from this area was received Apr 16, 1:19 AM GMT+1.
  • 53% Total Blackout (53%)
  • 25% Internet (25%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hagley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hagley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 16: Problems at EE

EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hagley, England

The most recent EE outage reports came from the following cities: Birmingham, Bromsgrove, Hartlebury, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Kingswinford, Redditch, Willenhall, and Bilston.

CityProblem TypeReport Time
Birmingham Wi-fi 24 hours ago
Bromsgrove Internet 1 day ago
Birmingham Internet 1 day ago
Bromsgrove Phone 1 day ago
Hartlebury Phone 2 days ago
Birmingham Total Blackout 4 days ago

Nearby cities with recent reports

Birmingham

5 recent signals

24 hours ago
Bromsgrove

2 recent signals

1 day ago
Hartlebury

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hagley, England

Latest outage, problems and issue reports in Hagley and nearby locations:

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • RxAbdalla1
    Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • cazman3011
    caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • Pingviners_n
    P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • haani_m1
    Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • francoissouyri
    François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • badgers_back
    Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CronoYellow27
    Peter Cross (@CronoYellow27) reported

    @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

  • Joses_World
    Basic with Life (@Joses_World) reported

    I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

  • FWyineMagazine
    ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

  • SebParkinson
    Seb (@SebParkinson) reported

    @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

  • NNazir
    dystopian (@NNazir) reported

    @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

  • nffc999
    Andy B (@nffc999) reported

    @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

  • ecfghjp
    Abhi (@ecfghjp) reported

    @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience

  • NNazir
    dystopian (@NNazir) reported

    @ianclatworthy @EE Only issue would be losing number as it was in late fathers name the account , she could get new number then request a renumher afterwards but it’s not gtd she will able to keep number

  • palmerzan587
    James (@palmerzan587) reported

    @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

  • Dirtypawz__
    Dirtypawz_ (@Dirtypawz__) reported

    @TheWobblyGamer @EE My EE has been solid tbh, touch wood. Contract up in November and I'm still switching as I'm sick of their price hikes. I pay a stupid ammount for 1Gbps. I'm going to either zen brrroardband or UFibre, half the price for the same and no mid contract price hikes.