EE Outage Report in Blaydon-on-Tyne, Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Consett, Sunderland, Gateshead, South Shields, Boldon Colliery, Jarrow, Washington, Cramlington and Hebburn.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Phone | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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Gareth Miller (@geemiller71) reported from South Shields, England
@EE looks like im moving networks. No help whatsoever
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Eddy39 (@eddygraham39) reported from Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Char (@AbitofCharlieb) reported from Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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steve barnes (@stegley1981) reported from Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Liam (@L17aamLiam) reported from Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England
@EE Not bad how are you doing
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David (@davidhorsefield) reported from Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Alan D'Arcy (@weeweegie) reported from Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Gareth Miller (@geemiller71) reported from South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Del-4Ri - Martian Earth Observer (@WolfieSmiffed) reported
@EE Can you tell me which option to choose on your damn menu system to talk to somebody about this foul up in your Pay As You Go renewal system that has left me without a pack though I paid you in time??
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Shaan (@APrashant20) reported
@EE @EE, thanks, but I have my PAC code and I am switching. No point raising a complaint given the ethics of the company to charge for something that is free. Thievery at its best
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John Rooke (@John_Rooke) reported
Dear @EE, Your chat function is “down” and I gave up after waiting for 25 minutes calling from my wife’s phone. How happy are you with this service, for a customer of over 25 years, with (a) not being available; and (b) fixing the problem? N.B. I have no phone signal!
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phoenix (@phooeeeenix) reported
@EE i upgraded my phone through the ee app, it never gave me a time frame unfortunately
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EvieJ (@mrsevejones) reported
@EE Hello. I'm not sure of the postcode but I had trouble in Varteg and my husband Merthyr.
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Dmitri Old (@DmitriusOld) reported
@oncebenny @BTCare @EE Mate, I thought they handled my leaving well a few years ago, if I recall. But I have to give up my current provider on a house move, and gave them first crack. It was beyond horrible.
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Dixon (@DixonPlanks) reported
@EE How can I get help chasing a delivery ? ordered on Sunday still no tracking number ?
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Shaan (@APrashant20) reported
@EE And what am I supposed to do with that explanation when it's clear that it does not address the core of the issue.
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Howard (@howardgunn) reported
@EE Thanks Stacey but i managed to eventually speak to someone. I will use the website to make a formal complaint that will hopefully be recorded, and possibly have some actual action to resolve the issue.
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keith bowen mbe (@k22bow) reported
@CiaranGibbons1 @EE Agree worst company ever my contact up soon I’ll be going elsewhere