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EE outages and service status in Ashby de la Zouch, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ashby de la Zouch, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashby de la Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ashby de la Zouch, England

The most recent EE outage reports came from the following cities: Tamworth, Burton upon Trent, Loughborough, Shepshed, and Desford.

CityProblem TypeReport Time
Tamworth Phone 16 hours ago
Burton upon Trent Internet 24 hours ago
Loughborough Internet 2 days ago
Loughborough Wi-fi 22 days ago
Loughborough Wi-fi 24 days ago
Tamworth Total Blackout 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • pyebibby
    Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • karu1402
    🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • gaznet
    Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • NickolaiMeakin
    Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • Leigh984
    Leigh Spencer (@Leigh984) reported from Newbold Verdon, England

    @EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.

  • DarrenS78
    Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

  • Nikki_Jayne7
    Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • Heretoanywhere
    Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • cozzy8
    Michael Cosgrove (@cozzy8) reported from Desford, England

    Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • The_sooze
    S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • lordhollins
    Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • BenMarkley
    Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • will_pither
    Will Pither (@will_pither) reported from Earl Shilton, England

    @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • glitch_b1
    GlitchB1 (@glitch_b1) reported

    @EE WOW! Got an automated message in my DM saying there isn't "no known issues" even with photographic evidence of no signal.. avoid these cowboys

  • Laura11389
    Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • andyphillips80
    Andy Phillips (@andyphillips80) reported

    @EE why does one handset work in Spain and another doesn’t-both on the same account how am I supposed to stay in touch with my business-poor

  • Lisa73059088
    Lisa (@Lisa73059088) reported

    @EE your customer service in western rosd brighton . Needs looking at . Never dealt with most unhelpful person ever . Yes i know its hot and we dont wanna work but if customer comes in leadt try not tell me phone not used to this weather really

  • perks0fsue
    🌼🌼🌼 (@perks0fsue) reported

    @EE It’s fine at the moment , but I think I’m going to swap to O2 or TESCO because I’ve had enough of paying 18O for three phones for me my brother and dad , and getting crappy signal

  • DanMetcalf007
    Dan (@DanMetcalf007) reported

    @EE Just FYI everyone, EE just turned off all 3g home signal boxes ... For no reason. It's WiFi calling or nothing if you're in a bad area now. Go figure.

  • alwayschenford
    chenforrrrd (@alwayschenford) reported

    @DameWashalot1 @EE Same thing here - not receiving calls or messages & now it's saying I'm not registered to the network

  • lynnos
    sofargone (@lynnos) reported

    I guess I’m disappointed because up till May this year I’ve found @EE customer service to be brilliant. Yet @O2 is pricing to offer a much better contract to upgrade.

  • lonefox98
    Owen Vincent (@lonefox98) reported

    @EE Setting data up. To getting this new phone nothing but amazing customer service until now. I would like an apology and will be deleting my tweets, was very inappropriate and unprofessional

  • FarmerButlin
    AB (@FarmerButlin) reported

    Is @EE down?