1. Home
  2. Companies
  3. EE
  4. Ashby de la Zouch, England
EE

EE Outage Report in Ashby de la Zouch, Leicestershire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ashby de la Zouch, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashby de la Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ashby de la Zouch, England

The most recent EE outage reports came from the following cities: Loughborough, Tamworth, Burton upon Trent, Shepshed, and Desford.

CityProblem TypeReport Time
Loughborough Internet 1 day ago
Loughborough Wi-fi 21 days ago
Loughborough Wi-fi 23 days ago
Tamworth Total Blackout 26 days ago
Burton upon Trent Phone 26 days ago
Loughborough Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:

  • cozzy8
    Michael Cosgrove (@cozzy8) reported from Desford, England

    Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

  • gaznet
    Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • karu1402
    🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • pyebibby
    Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • trudy_taylor72
    Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • The_sooze
    S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • lordhollins
    Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • Heretoanywhere
    Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • Nikki_Jayne7
    Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • BenMarkley
    Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • Leigh984
    Leigh Spencer (@Leigh984) reported from Newbold Verdon, England

    @EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • will_pither
    Will Pither (@will_pither) reported from Earl Shilton, England

    @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

  • DarrenS78
    Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paulbevan
    paul bevan (@paulbevan) reported

    @atetley I was in central london yesterday no signal what’s going on very odd @EE

  • BoA0069
    SΞTH (@BoA0069) reported

    Is it just me or has @EE signal degraded horribly in London lately? Definitely not landing any planes with this crap

  • MellyM_87
    Melissa M (@MellyM_87) reported

    @EE Hi Suzie, luckily one of your online chat colleagues sorted the upgrade for me as the website refuses to work. This definitely needs sorting as looking at your EE community page I am not the only customer with this issue. I have the EE app and get exactly the same issue there!

  • fygaro146
    Jon Saunders (@fygaro146) reported

    @EE How can your website and app be broken AGAIN!?! I'm trying to unlock a phone to get away from EE and all I get is "there's a problem at our end... come back later". So bored, so frustrated.

  • REALjamesterry
    James Terry 💙 (@REALjamesterry) reported

    @EE why is your broadband so poor? 1gb package and currently getting 13mb. I'd lol but you know...

  • shmergel
    Shmergel Flonk (@shmergel) reported

    Trying to make a call from a train in the UK is just a waste of time. I know this but I still attempted it this evening. Lost the signal and the call dropped just at a critical moment. Times that by a zillion and dip it in something brown @EE 😠

  • Cjh441
    Cjh441 (@Cjh441) reported

    @EE is there a problem with your network at the moment. I cant make calls or connect to the internet?

  • billgolfer40
    bill golfer (@billgolfer40) reported

    @EE can you enable roaming on my phone please. I have a new SIM with the worldwide roaming package, texted roaming to 150 but am in the U.S without a signal. Cheers

  • stxceolika
    bree van de kamp (@stxceolika) reported

    @EE what’s going on? Every number I dial, it says it’s incorrect but it was working 12 hours ago. I can’t even call customer service because it says the number I’ve dialled is incorrect.

  • MorganScorpion
    Julia MorganScorpion (@MorganScorpion) reported

    @EE I put in the new sim card and now I am completely locked out of the phone. The pin number you gave ne doesn't work, the PUK you gave me doesn't work, the old simcard doesn't work, my EE password doesn't work and my beautiful new phone is functionally a brick.