EE outages and service status in Shepshed, England

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepshed, England

The most recent EE outage reports came from the following cities: Swadlincote, Derby, Leicester, Loughborough, and Shepshed.

City	Problem Type	Report Time
Swadlincote	E-mail	23 hours ago
Derby	Phone	2 days ago
Leicester	Wi-fi	5 days ago
Leicester	Phone	9 days ago
Loughborough	Internet	11 days ago
Loughborough	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

• 
  Gregory Turner (@Turner15Gregory) reported 4 minutes ago from Ibstock, England

  @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 9 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  Darren (@DarrenS78) reported 11 minutes ago from Ratby, England

  @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

• 
  Michael Cosgrove (@cozzy8) reported 18 minutes ago from Desford, England

  Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

• 
  Gareth Brown (@gaznet) reported 23 minutes ago from Swadlincote, England

  @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

• 
  tasmin x (@tasminknightx) reported 25 minutes ago from Cotgrave, England

  @EE I've had no phone signal all day and others in my area have said the same. can you advise?

• 
  Kyle's Evie (@Heretoanywhere) reported 28 minutes ago from Appleby Magna, England

  @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

• 
  Nick Meakin (@NickolaiMeakin) reported 29 minutes ago from Coalville, England

  @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

• 
  MUGSY | Mahesh Mistry (@DJMUGSY) reported 30 minutes ago from Birstall, England

  On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.

• 
  joseph langton (@jnlangton) reported 32 minutes ago from Braunstone, England

  @England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better

• 
  MUGSY | Mahesh Mistry (@DJMUGSY) reported 33 minutes ago from Birstall, England

  @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

• 
  Gregory Turner (@Turner15Gregory) reported 34 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  ianisnew (@therealianisnew) reported 38 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  joseph langton (@jnlangton) reported 40 minutes ago from Braunstone, England

  @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

• 
  S҉u҉z҉y҉ (@The_sooze) reported 41 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  Tyl’Ari (@tyl_ari) reported 47 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Ben Curry (@ElecInn) reported 55 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 56 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  michelle may (@shellbell1234) reported 57 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported 58 minutes ago from Anstey, England

  @EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@Stuart61838784) reported 2 minutes ago

  @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again

• 
  Craig Taylor (@blown_ranger) reported 4 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

• 
  LR (@raphy_lawren) reported 4 minutes ago

  @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

• 
  AnnunciationSean (@LasallianSean) reported 7 minutes ago

  What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

• 
  Deborah Sacks (@deborahsacks) reported 13 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Alan Roberts (@AlanRob68902430) reported 14 minutes ago

  @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

• 
  AfterAllaDatSurgeryYourStillUgly (@Number1KenBarb) reported 15 minutes ago

  Is it just me or does @EE payment service never seem to work? Every month it’s the same issue and I have to call like it’s 2006 and spend 20 mins just paying my bill!

• 
  Michelle Masson 🙃 (@shellm1971) reported 16 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Jay-P-Gaming (@Xx_Jay_P_xX) reported 17 minutes ago

  Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

• 
  Tobes (@theGrimey) reported 19 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).