EE

EE Outage Report in Shepshed, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shepshed, Leicestershire, England 12/19/2025 04:05

December 19: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent EE outage reports came from the following cities: Leicester, Derby, Swadlincote, Loughborough, Barlestone and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Phone
United KingdomLeicester Internet
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLeicester Phone
United KingdomSwadlincote Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • DJMUGSY MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

  • dwebbost webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • NickolaiMeakin Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

  • ZNC1993 // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • Heretoanywhere Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • coopercarman David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @EE I've had no phone signal all day and others in my area have said the same. can you advise?

  • fullpeltuk Rob Holland ⚽️🏐 (@fullpeltuk) reported from West Bridgford, England

    @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

  • cozzy8 Michael Cosgrove (@cozzy8) reported from Desford, England

    Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • DJMUGSY MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.

  • Leigh984 Leigh Spencer (@Leigh984) reported from Newbold Verdon, England

    @EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kermitisaninja John Kirby 🇬🇧 (@Kermitisaninja) reported

    @JoshOsborne03 @EE Firstly I didn't ask. Secondly it clearly is their problem. As they have stated that I will get the speeds I paid for, which I clearly don't. Thirdly, I didn't ask. Fourthly as you can see from their extremely quick and positive reply, they feel that it is their problem.

  • NytramSmith Martyn Smith (@NytramSmith) reported

    @EE your online customer service is absolutely appalling!

  • JoshOsborne03 Josh Osborne 🗿 (@JoshOsborne03) reported

    @Kermitisaninja @EE Not their problem mate, depends on your area

  • LiaMac88 Lia Mac (@LiaMac88) reported

    Been with EE for years and never had any issues but recently they are very below par with their signal compared to other networks 😡🤬 @EE @EEComplaints

  • pitabr3d Mike (@pitabr3d) reported

    @EE On live chat. Asked why am I paying for a smart benefit when I have lost prime and non of the others are any good to me at all. This instantly went to pick one or it'll cost this much to cancel or start a new contract at equal or higher £ No point helping, u can't apparently

  • CinnamonRage Cinnamon Rage 🌱 (@CinnamonRage) reported

    @EE Why are the Apple Watch sims so expensive? Can you do a lite version that’s cheaper. I almost never use it away from my phone but £7pm for a rare phone call is excessive.

  • Meme68004204 Meme (@Meme68004204) reported

    @EE what the hell is wrong with the Wi-Fi network now? As soon as I find an alternative supplier. I’m leaving. Your service is absolutely crap! #EE #WIFI #SERVICE

  • jay__o86 Jay (@jay__o86) reported

    @EE I've got zero signal at home now, only seems to have been a problem the past few days. Could you check this for me?

  • johnellison John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist (@johnellison) reported

    @EE I've fixed the error, mobile data was turned off, easy to miss in the dark when freezing and stressed, I'm also disabled which doesn't help

  • gotmadetodoit Ebbs 💚 (@gotmadetodoit) reported

    @EE This was just a frustrated tweet about my internet. My internet situation has been escalated to every one of your managers now as it's been such a joke. There's no tweet you can type to fix this situation so please do not mansplain me on how to fix it.