Is HSBC down in Surbiton, Greater London, England?
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The latest reports from users having issues in Surbiton come from postal codes KT6.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surbiton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (49%)
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Login (17%)
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Transactions (14%)
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Website (13%)
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Transfer (7%)
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Withdrawals (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Fulham, Surbiton, Southwark, Camden Town, Hounslow, Wembley and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Fulham |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| Surbiton |
Login | |
| Southwark |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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aaron newell
(@aaronne41218101) reported
@HSBC_UK I'm now going to go down to my Local bank to try resolve this, if i have any luck i'll let you know. Thanks for the reply
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Dan McGeoghan
(@DanMcGeoghan) reported
@HSBC_UK How do you make a credit card payment from a non HSBC account. The overly clear on the ‘user friendly’ website
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Laura Fell
(@Lauraefell) reported
@vectistwit @HSBC_UK That's disgusting customer service! I switched out from them years ago because of their customer service! Nothings changed I see!
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.
(@hixvkii) reported
@HSBC_UK been on the phone line waiting for over ONE hour !! my issue is urgent this is shocking
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D.Wade Elec Ltd
(@Dwadeelecltd) reported
What has happened to @HSBC_UK in recent months? Services suspended, online payments declined daily, safeguarding issues every other day. If you don’t want our business then say so. #hsbc
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Kerry
(@KerrySmotryska) reported
@Pinkmamfa1 @HSBC @HSBC_UK I know exactly how you feel. They are ruining my life by an error they made in 2013 and refuse to speak to me! Such a joke of a bank!
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Laura Simpson
(@Laura_jayne_90) reported
@HSBC @HSBC_UK Long shot, but Marie on the customer support team is an absolute credit to HSBC. My account via app was blocked due to an app upgrade, she was calm, professional and friendly in guiding me what to do on the phone. Thanks again Marie 🙌 #happycustomer
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Louise Wilson
(@loulou_wilson) reported
@HSBC_UK your chat support on the app is so frustrating! It’s just taken me an hour of back and forth just to get a simple question answered. All because they weren’t reading my responses properly. And this was chat support was apparently with a ‘human being’. 😩
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Kerry
(@KerrySmotryska) reported
@HSBC_UK Shame you won't sort out my account even though I risk losing everything from YOUR error!
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George Yarrow
(@george_yarrow) reported
... given that @HSBC_UK has denied access to the business account from which it is owed (and from which it's been paid for many years). Move over Kafka. Might I suggest that the lads and lasses in @HSBC_UK Card Operations (as likely as much in the dark as me) get in touch ...