HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 02/25/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: Ealing, City of London, St Albans and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Login
United KingdomCity of London Website
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KaviNiranj Kavitha Niranjan (@KaviNiranj) reported

    Formal complaint @HSBC Waiting for my replacement debit card from @HSBC_UK for 4+ months. Multiple chase-up but unable to solve simple prob. Poor Service. Poor customer service too. I’m told “that’s your choice” when I said I’m may switch my bank a/c. Really?! @financialombuds

  • pickreports Louise Pickering (@pickreports) reported

    @HSBC_UK your business internet support is absolutely terrible after 24 yrs I am leaving , you don’t deserve customers and I shall make it my personal challenge to let the world know . Plenty more places to take my money

  • shawngazard Shawn Gazard (@shawngazard) reported

    @kevwright @HSBC_UK Nat west Barclays are definitely easiest for me but if go in the branch if still have any then get them to help you

  • mcridgewood Mark McC (@mcridgewood) reported

    @HSBC_UK truly the worst service of any financial institution I deal with. Just wasted an hour on chat trying to stop a fraudulent charge to be told I can’t.

  • SteveHuwJohn Stevö John (@SteveHuwJohn) reported

    @HSBC_UK I've been with you for about 30 years & been happy with your services. Just had a loan approved and found no way to complete the journey. Error on website, blank screen on mobile app. I use @monzo for my spending money, but thinking of moving everything over to them.

  • Nathan_Brennan1 Nathan Brennan (@Nathan_Brennan1) reported

    Someone stole my card details and just went wild. Between 11.20pm and 12.44am yesterday this fraudulent prankster gave something like $300 in tips to a select group of women on Only Fans. I don’t know your name, but I know your type. Watch out blondes! Pls help @HSBC_UK

  • adrian_powney Adrian Powney (@adrian_powney) reported

    @HSBC_UK Please could you confirm a) whether there has been an update to the HSBC mobile banking app for iOS b) given the acknowledged problem with this reported in August 2021, I am now unable to access my account to make payments. Please advise.

  • justsayingok2 Just Saying (@justsayingok2) reported

    @doormirror @HSBC_UK What rubbish, name one month that has been put aside to solely support white history. If you don't like British history, well!

  • AndrewPollock5 Andrew ******* (@AndrewPollock5) reported

    @HSBC_UK the worst possible customer experience I’ve ever known. Locked account, no reason, no date for lock to be lifted, nobody to talk to. Repulsive customer experience. Will be reviewing my entire financial standings with you after 40 years.

  • ES_Entrepreneur Emma Sinclair MBE (@ES_Entrepreneur) reported

    hi @HSBC_UK. i have a business account. i’ve spent three days on hold to internet banking for over 95 mins each time FROM THE USA. chat says no one is available. help. this is so frustrating (and my phone bill will be insane) 😡