Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (24%)
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Website (9%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Borehamwood |
Login | |
| Ealing |
Login | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Annie Griggs Photography
(@bagriggsy) reported
@HSBC_UK 5 months trying to transfer my cash ISA. @Vanguard_UK can't get through to them and neither can I! Currently on the phone with Anna in customer services trying to get through to a manager, 1 hour 32 minutes and still waiting. Incorrect advice & withholding funds. AWFUL!
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JBloggs
(@JBloggs82770587) reported
@HSBC_UK @harrietweet only do that if you have hours to kill was on for well over an hour waiting earlier but had to hang up nightmare service
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Andy Windsor
(@windsor_golf) reported
@HSBC_UK You closed my business bank account down without warning or reason and without me being able to find out why!!! You’ve got a long way to go before you need to worry about the other side of UK borders, you’ve not conquered what’s happening inside them yet??!!
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Nicky Cowell
(@NickyCowell) reported
@stefanrichter @HSBC_UK And they will close them. I run accounts for a school charity and they didn’t hesitate to close and say they’ve sent a cheque because of this safeguard review issue! Madness!
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Jason Eiserman
(@Saber_101) reported
@HSBC_UK I've never experienced more shocking service from a bank in all my life! I'm from South Africa and our 3rd world banks are many times the superior to the service you offer HSBC! The branch workers refer me online only, your website is unhelpful, and no humans on phone!
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Amanda Ardeman
(@mrsarde1976) reported
@HSBC_UK your complete incompetence had left my daughter at university with no money as he cannot access the money in the account as the pin you send her keeps getting lost. Received the card 8/8. 3rd pin apparently on way. 1/2
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Dawid
(@dawkos1) reported
@HSBC_UK I'm trying to open a student account online. Im a full time student, gave all the info without issues and at the end it said im not eligible with no explanation
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Ben Graham
(@BenGrahamStocks) reported
@HSBC_UK Opportunity doesnt do borders? Yet when I've tried to deposit money into regulated cryptocurrency exchanges to buy cryptocurrency my transactions have not gone through with security issues arising. Could you clarify your position on deposits onto cryptocurrency exchanges?
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Pennyfeathers
(@pennyfeathers07) reported
@HSBC_UK yet again frustrated & disappointed with your service for my SME. Can’t help in branch on my 12th hour in 2 days on hold to get help to reinstate a security device. A disgrace of a service.
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Richard Buttifant
(@RButtifant) reported
@AvivaUK why can't I speak to someone over the phone to find out my Policy Number for the Travel Insurance I have with you through @HSBC_UK? All I get is automated responses & then your lines either hang-up abruptly or just end with no help?! Can anyone help me with this?