Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Borehamwood |
Login | |
| Ealing |
Login | |
| City of London |
Website |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Mc
(@Lisamack75) reported
@HSBC_UK been on holls for 2 wks & had no probs accessing mobile app. Tried to go in today & I can’t get in. As if it wants me to register again? Pls help
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Stu Williams
(@WaddlesLeftFoot) reported
@EiJake @HSBC_UK Wasting your time I’m afraid mate. It won’t work until at least end of august. They never let their app work on public betas, unlock pretty much every other bank in the world. Only option is login via the website or roll back to ios15.
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Jake Morrison
(@EiJake) reported
@WaddlesLeftFoot @HSBC_UK Thanks Stu for your reply! Unfortunately I just cannot find my device to login via the website. Hsbc haven’t been great with any query I’ve ever had sadly.
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Hannah
(@HannahD61014) reported
@HSBC_UK Apparently your colleagues on that number don't want to help me get my hard earned minimum care wage back into my bank.....
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Simon Hickling
(@SimonHickling) reported
@HSBC_UK 2 days later - and no comment. And no reply to DM. So further demonstration of your level of customer service and customer care.
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Suzy Q
(@KnittedLamb) reported
@catfromspace @HSBC_UK Thanks, basically she gave the wrong information on the phone. The had froze online and telephone banking not the account. It steams from the issue we had with them earlier this year which was supposed to be sorted out. It’s fixed now (hopefully)
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Plan ADA
(@CryptoSurfsUp) reported
@HSBC_UK has to be the worst bank ever. Sent 10k£ on 31st May never arrived. Complained every day regarding my money. Still nothing. Useless customer service in app &in store **** you. Keep my money I will be Buying more #Bitcoin& #Cardano they will put you out of business🖕
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Plan ADA
(@CryptoSurfsUp) reported
@HSBC_UK I have complained 10x plus. You do nothing. You keep flogging me off and sending me to different operator each You are all talk. I have wasted hours calling and so much of my time. You will do nothing. Your customer service does nothing. I had enough of your bullshit.
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Denevi Atcheson
(@MigraineMedic) reported
@HSBC_UK the bank who needs to speak to somebody who doesn't speak English to book them an appointment to go into the bank to book an appointment and refuses to speak to an interpreter on their behalf. No help or common sense for refugees here. Guess we'll have to bank elsewhere!
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tekphloyd
(@tekphloyd) reported
@mellisreviews Let’s see when @HSBC_UK will allow me to install iOS 16 on my phone. 😒 On my iPad, it is super stable! Regarding “AirDrop not working; music randomly stopping;” I had similar issues last week with 15.5, and I had to restart the phone to sort that out. 🤔