HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 11/22/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • mammahun Anna Antoniou (@mammahun) reported from Tottenham, England

    @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @HSBC_UK Really not appreciating the lack of help from your chat team.

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @HSBC_UK is there a problem with the app, balance after bills unavailable?

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dj_johnnywalker JOHNNY WALKER MUSIC (@dj_johnnywalker) reported

    @HSBC_UK your select and cover policy is a scam. Absolutely disgusting customer service from “likewise”

  • matturbanowski Matt U (@matturbanowski) reported

    @HSBC_UK I keep getting the error message "We're sorry, this service is temporarily unavailable. Please try again later." when trying to transfer money. Happened yesterday, and thought that now it is a working day it would work but it still doesn't.

  • ColinBellHSBC Colin Bell (@ColinBellHSBC) reported

    @paullewismoney @HSBC_UK The closure of so many branches will let us move to an online focused customer service point of view - with branches that remain becoming hubs for several towns in case a person to person meeting is required, or preferred. HSBC has the best customer service online of any bank.

  • firth1985 Stu Firth (@firth1985) reported

    @HSBC_UK Hi Laura. I am an HSBC customer that’s the confusing thing!

  • petewylie Pete Wylie is WAH!🌟 (@petewylie) reported

    @robinrimbaud @HSBC_UK Exactly, my dear! Except I'm months into this. There will be a song, but about the whole 'CUSTOMER SERVICES' covert crumminess scam. Hope you're well. And if a career change ever beckons, it's no giant leap from 'Scanner' to 'Scammer', & every corporation has vacancies. Love&WAH!

  • pompeyhedge ed francis (@pompeyhedge) reported

    @geekmasterflex @HSBC_UK Sorry to hear that. I think it's only s21 ultra phones. Luckily I have a spare phone, but still not working on this one.

  • matt_nuttall Matthew Nuttall Diaz (@matt_nuttall) reported

    @HSBC_UK Hi I have a mortgage with you but no online account, how can I start getting access to one so I can start overpaying, alternatively can this be done in branch.

  • DrCatClarkson Dr Cat Clarkson (@DrCatClarkson) reported

    @HSBC_UK hey, I’ve got a search on my credit report for opening a credit card with you, which I haven’t, I can’t call your fraud line as I’m not a customer so don’t have customer ID. How can I look in to it?

  • lshah72 Leena Shah (@lshah72) reported

    @HSBC_UK after a week, a lot of money spent on international calling, HSBC app is worthless, customer service agents worthless! Online services horrible! #hsbcfail

  • LTMID1 Fiona West (@LTMID1) reported

    @HSBC_UK repeated messages of ‘something went wrong’ trying to deposit a cheque using app. Is there a glitch? Photo using good light and photos load. You have closed down all local and local-ish branches.