Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ΜΛRC ΡΛRISΗ
(@iammarcymarc) reported
@NatWest_Help My 80 year old Dad was scammed out of £1200 and you’ve offered him no help. Last year a 34 year old friend was done the same way, @HSBC_UK supported her straight away. Simply terrible treatment of a customer who has kept his money in your bank for much of his life
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Tim Huckle
(@timhuckle) reported
Is it just @stripe having issues with @HSBC_UK EMV/3DS card challenge screen on iOS (SMS / In App button to choose auth method don't work); or is it a wider issue with HSBC? Confirmed incident on both our app and a competitor's (@HLInvest) who use Stripe.
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Colette B
(@Lollinski) reported
Over a minute of recorded information before I can even access my balance - mostly telling me it would be quicker to use the @HSBC_UK app. Well yes, I know that but its bloody broken isn't it.
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Christopher Spiers
(@InterestingJobs) reported
@HSBC_UK This is bonkers, I have a business banking issue that needs addressing asap and you've sent me a complaints form with a reply in 15 to 30 days...what is the point?
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Kasimiira Kontio
(@kkasimiira) reported
@Chrischappie @HSBC_UK I’m also having this same exact problem today. I can transfer money between accounts but can’t use Apple pay or make online purchases for some reason even though there’s money on the account?
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Candice
(@Candice25989107) reported
@HSBC_UK you are absolutely useless, hanging up on customers and making customers wait for hours. No customer service. Stole my money.
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LMB506
(@LMB5062) reported
@HSBC_UK This is so helpful… can’t find where to make a complaint… every link takes you to login and sends you round in loops. I AM CURRENTLY ON HOLD FOR OVER TWO hours and and furious!
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DyZ
(@DyZ37455291) reported
@HSBC_UK I expect to receive money not send them. I made 6 phone calls today try to solve this simple problem. But your agents are unfortunately not professional enough. I was put on hold for 1h30min for a reconnect to another agent. I just wish I can solve this problem ASAP
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Kristina Read
(@OutInAllWeather) reported
@HSBC_UK It's all sorted now as I set up a separate savings account instead, but feel that branch staff should be better trained to help in such emotional circumstances. Talking to someone over the phone is not always what you need at that time.
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pk
(@pk40130885) reported
@HSBC_UK hi, I had problem is "GSA system error" after I type LOGIN name, is it your system problem and not mine ?