Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (28%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Harrow |
Mobile App | |
| Borehamwood |
Login | |
| Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Yarwood
(@MrsYarwood2014) reported
@MartinSLewis please help me with my PPI claim with @HSBC_UK 18mths I’ve been getting the run around from them, notes on files each time I call, promise phone calls with updates (2 I’ve received in 18mths) and yet still nothing. I feel like they are just waiting for me to give up
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Nick Francis
(@NickF_1) reported
Mildly frustrating day with @HSBC_UK today. I need to transfer over the online limit - this has to be done in branch, but more branches are being closed so cannot achieve payment today & have to drive 40 mins tomorrow to do this. Good job I have a car & no mobility issues.
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HealthcareENV
(@HealthcareEnv) reported
@GarryPettigrew @HSBC_UK @cabinetofficeuk We already know who will take over the site after #mitie
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Dr. Divock
(@the_gubae) reported
@HSBC_UK Your customer service representatives are the worst. Do better
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mitch
(@MCrossland23) reported
@HSBC_UK I have applied for a current account and a credit card but have not yet received confirmation or status of application. This was before the weekend. Can you help ?
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elle👩🏻🔬🧜🏽♀️
(@elliehurer) reported
@HSBC_UK Hi, I’m having issues with the online banking saying my digital banking is suspended but I’ve been trying to call for over an hour and I’ve not got through. Can I DM you?
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Martin Howroyd
(@HowzaDoo) reported
@prince_okemini @HSBC_UK I've had the same problem, absolute joke of a bank! HSBC need to sort out there atrocious customer service and stop committing financial fraud with their customers, that might help with the cost of living!
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PtrvG
(@ptrv_g) reported
@TOrynski @JanZamoysky @HSBC_UK Same thing happened to me with revolut. Twice. The second time in the USA , my phone wasn't working there and I didn't answer the text the bank sent me . It seems like the algorithm learns at some point ( it didn't happen anymore), but may require more calls. Hope you'll resolve
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Carol Pegram SW
(@SlimWithCarol) reported
@HSBC_UK time to move bank accounts I think. Over 35 years as a customer and such poor service. Wouldn’t recommend you
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Dave Tilley
(@Tilsit) reported
@HSBC_UK We’d like to get help but your safeguarding team seem to be fixed on trying to close our tiny bridge club with inept staff who have never heard of bridge. They’ve closed our a/c several times over last year. Feeling proud @HSBC stopping grannies and grandpas enjoying a game?