HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 12/27/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (23%)

    Website (23%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • arran_corbet Arran (@arran_corbet) reported

    @HSBC_UK @navs888 You want to support diversity by focusing on something that supports only one race to the exclusion of all others? You do know that's what lead to segregation and apartheid, right?

  • D2FC10 D2FC (@D2FC10) reported

    @dan_hunt25 @HSBC_UK @HSBC help a guy out he's desperate

  • ArmsoftF1UK F1 Fan (@ArmsoftF1UK) reported

    @GlobalBritain21 As a @HSBC_UK Premier Account Customer I’d like an explanation as to Why the bank contributed £2m yet are unable to staff my local branch to the extent that Banking is done through an array of multifunctional ATMs. So you won’t pay to staff a bank branch but you’ll pay to BLM…..

  • amandareed2571 💋💋amanda💋💋 (@amandareed2571) reported

    @HSBC_UK my 13yo has is locked out of internet banking both on the app & website , we have tried all the necessary steps to reset but nothing works please help.

  • CHRISTI27226391 Chris (@CHRISTI27226391) reported

    @HSBC_UK @Anthony66372214 So are you going to donate to poor white kids as well? Afterall I’m a HSBC customer so it’s my money you’re using!

  • 74bungle chris wright (@74bungle) reported

    @HSBC_UK @Cambridge_Uni proud to support blacks only scholarships ?

  • ergogeorge_ George Millership (@ergogeorge_) reported

    Hi @HSBC_UK, a few months ago I incorrectly entered a one-time password whilst doing an online transaction, and now my card is blocked from online payments. It works in every other regard. I've spoken to tech support 3 times about this but it's not been fixed. Can you help?

  • SashaToMyMates Net Zero Everything de Pfeffel Johnson (@SashaToMyMates) reported

    @HSBC_UK so you make it straightforward to get a new credit card. But working out the details of how to repay one's balance was a thoroughly squalid experience, misleading documentation, misleading & poor instructions from support (via your godawful mobile app) Not fit for 2021.

  • MrsKarlaG Karla G (@MrsKarlaG) reported

    Really starting to lose my cool with @HSBC_UK it is impossible to speak to someone about why the money taken out of my account back in may by a fraudster still hasn’t been refunded!

  • RicardoWensley RicardoWensley (@RicardoWensley) reported

    @Jazzy00700 @HSBC_UK A basic level of numeracy would help plus decent IT. Waited 40 minutes and then the assistant logged off