Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: St Albans, Harrow, City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
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| Mobile App |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Matt
(@MattSav7) reported
from
Barnet, England
@HSBC_UK I have a problem that I need to resolve urgently.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Darling
(@mdarling84) reported
@HSBC_UK waited for over 30 minutes on the phone,and gave up. then got told by the 'Faster' chatbot its a 6 hour wait. Tried again on Chatbot and it said it would put me through to 'a human friend' and no answer. How do you get a problem sorted at HSBC these days?
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Tricia
(@Tricia_jl_Shaw) reported
@HSBC_UK is there a problem with adding payees on app? I keep getting error 503 and can't make a transfer.
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Jules
(@julesjules77) reported
@HSBC_UK Activated the app, didn't realise this meant physical secure key is disabled. Prefer physical key and PC so called to get this re-activated, told that will have to get a new one sent. Can't login on PC in meantime. A complete mess!
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AJ 💙
(@AJ_The_Red) reported
@HSBC_UK Dear HSBC. I cannot connect with anyone on chat / via the telephone. I'm travelling and would like to notify you so that my ceard product is not declined. Can someone please help! I've been a customer for 28 years and this is awful service and the last thing I need now!
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Danzeeba
(@Danzeeba) reported
@darlocyndi @HSBC_UK You have my utmost sympathy! Dreadful customer service for an existing customer. I have existing business accounts, but so fed up waiting for promised and scheduled calls, agents that are obviously fielding multiple on line chats.
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Michael Lynes
(@michaell61) reported
@HSBC_UK why ask me to DM you details of your incompetence only to reply we can’t help you via DMs? You do realize this just adds another layer to the incompetence I’ve been suffering for three months?
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Frank
(@Frank19515529) reported
@biloddy @HSBC_UK Typical private sector service - there are good examples such as @OctopusEnergy but many utilities and banks wait time on phone is 30 mins
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Lea Stanke
(@LeaFroh) reported
@HSBC_UK I have a problem. You locked my online-banking, because I couldn't remember the new passwort. I'm abroad and cannot call you for veryfing the automated password reset via phone, I have no money on my sim. I can also not chat with you, because for that I need to log on.
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Michael Lynes
(@michaell61) reported
@HSBC_UK now into my third month, third complaint and probably third day on the phone trying to get a replacement debit card. Can you help please ?
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planet.bnm
(@BnmPlanet) reported
@BBCNews @AmexUK @HSBC_UK Thank you. I am still waiting for reply from most of them. Will give then final 10 day notice then go to Ombudsman to find the link which connects all of them. Hoping full service is restored