HSBC down? Current status and problems in Wembley, Greater London, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (28%)
• Website (7%)
• Transactions (6%)
• Withdrawals (2%)

Live Outage Map Near Wembley, England

The most recent HSBC outage reports came from the following cities: City of London, London, Harrow, Borehamwood, and Ealing.

City	Problem Type	Report Time
City of London	Mobile App	1 day ago
London	Mobile App	11 days ago
London	Mobile App	19 days ago
London	Login	23 days ago
Harrow	Mobile App	1 month ago
Borehamwood	Login	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Marius Fanu (@mariusfanu) reported 2 minutes ago from London Colney, England

  @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

• 
  Ivan Alexander (@ijaen) reported 6 minutes ago from Paddington, England

  @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

• 
  Ivan Alexander (@ijaen) reported 7 minutes ago from Paddington, England

  @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

• 
  SNORKY (@sluicesnorky) reported 16 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  Paul Smith (@paulhelpspeople) reported 19 minutes ago from Hounslow, England

  @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

• 
  Paul Smith (@paulhelpspeople) reported 22 minutes ago from Hounslow, England

  It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

• 
  SNORKY (@sluicesnorky) reported 26 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

• 
  Nj (@adamsn) reported 31 minutes ago from Chertsey, England

  @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

• 
  Nilema (@NBJNiloo) reported 35 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Dominic Baker (@dominicJB7) reported 37 minutes ago from Kingston upon Thames, England

  @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

• 
  Ivan Alexander (@ijaen) reported 38 minutes ago from Paddington, England

  @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

• 
  Ivan Alexander (@ijaen) reported 38 minutes ago from Paddington, England

  @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

• 
  Jayesh Ashar (@jayeshashar) reported 38 minutes ago from Harrow Weald, England

  @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 41 minutes ago from Ealing, England

  @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

• 
  chris (@bennys020) reported 45 minutes ago from Croydon, England

  @HSBC_UK app not working

• 
  MV (@vmahadevan1) reported 48 minutes ago from Hounslow, England

  Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

• 
  Andrew Saveall (@PompeySavs) reported 58 minutes ago from Spelthorne District, England

  On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

• 
  Peter Wilkins (@Peter_Wilkins78) reported 58 minutes ago from Kingston upon Thames, England

  @HSBC_UK is the app down? Have tried and says there's an error - try again later

• 
  Dorothy Cohen (@Dorothy737) reported 58 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Peter Crowley (@SmoothRegulator) reported 59 minutes ago from Ealing, England

  Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Langley (@johnlan78264941) reported 2 minutes ago

  @mouthwaite @HSBC_UK I know ow whst you mean it'd on line or nothing with them now. Cant even go to my branch on a weekend after working all work as now closed weekends

• 
  Me 💙 (@shawtty64) reported 3 minutes ago

  @mouthwaite @HSBC_UK Same here....awful service when we tried to open account for my grandson. I've been 2ith them years but thinking of changing

• 
  June Jonigk (@whiphaven) reported 3 minutes ago

  @mouthwaite @HSBC_UK We are still with them after over 40 years, but we really don’t know why, other than I know account nos after so long. They let us down over a section 75 claim that really should have been sorted. They do say never be loyal to your bank, and I think it’s probably right

• 
  WelliXL (@WelliXL) reported 12 minutes ago

  @HSBC_UK this extra online "security" means your card can be declined even if there isn't a problem is utter nonsense. it's you trying to control where people can buy from, just like digital currency. i'll be looking for a new bank

• 
  Daryll Collis (@IFDaryll) reported 12 minutes ago

  @HSBC_UK @mouthwaite Surely too late...it shouldn't have got to this point and come to this. Banks too interested in making billions than a positive customer experience. It's not just banks tho, energy companies and mobile phone companies too. All the same, customers are just a number.

• 
  Paula (@timetoengage) reported 13 minutes ago

  @mouthwaite @HSBC_UK Totally agree no customer service and actually they don’t care

• 
  David Williams (@DavidWi18796195) reported 15 minutes ago

  @mouthwaite @HSBC_UK I have found HSBC to be brilliant. I speak to very helpful customer service people eg sorting out fraudulent transactions. Their app is also very good.

• 
  Jo McGowan 💙 (@jomac869) reported 16 minutes ago

  @HSBC_UK @mouthwaite My secure key stopped working so I couldn't do anything online. Had forgotten my security question answers for telephone banking. So went into the local branch who couldn't have been more helpful sorted everything for me. If it hadn't been for them I may have considered changing.

• 
  Nikki 🇬🇧 🇫🇮 🇨🇦 (@MJ_JJ061215) reported 22 minutes ago

  @mouthwaite @HSBC_UK They've got the worst mobile app EVER. It's awful.

• 
  Skip Intro (@leopoldstotch73) reported 23 minutes ago

  @mouthwaite @HSBC_UK Trust me, the grass isn’t any greener anywhere else. Customer services cost the banks money so they are the first to be squeezed. No company wants to deal with customers so they make it difficult to get in touch in the hope you’ll give up!