HSBC

Is HSBC down in Wembley, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 01/10/2026 15:15

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: St Albans, Harrow, City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • MattSav7 Matt (@MattSav7) reported from Barnet, England

    @HSBC_UK I have a problem that I need to resolve urgently.

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mdarling84 Michael Darling (@mdarling84) reported

    @HSBC_UK waited for over 30 minutes on the phone,and gave up. then got told by the 'Faster' chatbot its a 6 hour wait. Tried again on Chatbot and it said it would put me through to 'a human friend' and no answer. How do you get a problem sorted at HSBC these days?

  • Tricia_jl_Shaw Tricia (@Tricia_jl_Shaw) reported

    @HSBC_UK is there a problem with adding payees on app? I keep getting error 503 and can't make a transfer.

  • julesjules77 Jules (@julesjules77) reported

    @HSBC_UK Activated the app, didn't realise this meant physical secure key is disabled. Prefer physical key and PC so called to get this re-activated, told that will have to get a new one sent. Can't login on PC in meantime. A complete mess!

  • AJ_The_Red AJ 💙 (@AJ_The_Red) reported

    @HSBC_UK Dear HSBC. I cannot connect with anyone on chat / via the telephone. I'm travelling and would like to notify you so that my ceard product is not declined. Can someone please help! I've been a customer for 28 years and this is awful service and the last thing I need now!

  • Danzeeba Danzeeba (@Danzeeba) reported

    @darlocyndi @HSBC_UK You have my utmost sympathy! Dreadful customer service for an existing customer. I have existing business accounts, but so fed up waiting for promised and scheduled calls, agents that are obviously fielding multiple on line chats.

  • michaell61 Michael Lynes (@michaell61) reported

    @HSBC_UK why ask me to DM you details of your incompetence only to reply we can’t help you via DMs? You do realize this just adds another layer to the incompetence I’ve been suffering for three months?

  • Frank19515529 Frank (@Frank19515529) reported

    @biloddy @HSBC_UK Typical private sector service - there are good examples such as @OctopusEnergy but many utilities and banks wait time on phone is 30 mins

  • LeaFroh Lea Stanke (@LeaFroh) reported

    @HSBC_UK I have a problem. You locked my online-banking, because I couldn't remember the new passwort. I'm abroad and cannot call you for veryfing the automated password reset via phone, I have no money on my sim. I can also not chat with you, because for that I need to log on.

  • michaell61 Michael Lynes (@michaell61) reported

    @HSBC_UK now into my third month, third complaint and probably third day on the phone trying to get a replacement debit card. Can you help please ?

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @BBCNews @AmexUK @HSBC_UK Thank you. I am still waiting for reply from most of them. Will give then final 10 day notice then go to Ombudsman to find the link which connects all of them. Hoping full service is restored