Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Johnson
(@rachel_kj) reported
Hey @HSBC_UK your office is saying it never got our release of funds request last Tuesday. You are refusing to expedite the new application today and thus are likely to cost us over £8k in stamp duty for YOUR system error. Not cool @BBCWorld @guardian
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Michael of The North.
(@Michael37615957) reported
@Kydarlyn @HSBC_UK @Stonewallhousin Have they suggested they don’t work with other organisations on the same issue ? No. So what is the root of your issue?
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Geoff Grandad Griffiths
(@Cheoffors) reported
@SusyAtkins @HSBC_UK Long term customer? 😬 (Have you not realised that other utterly corrupt banks are available!?)
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Lisa Patmore
(@lisapatmore1) reported
@HSBC_UK Thank you for replying… after 45mins trying via the phone then another 35 via the App, I’m still waiting, but will go into a branch - I appreciate your offer of help.
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Kate O'Connor
(@kateoconnor) reported
@HSBC_UK I’ve been on hold for 45mins and Live Chat can’t help - urgently need to speak so someone, please advise!
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KarliStorm
(@StormKarli) reported
@DrSelvarajah @DrSimonHodes for info @HSBC_UK now offer a No Fixed Address bank account. Should also help others like people leaving abusive relationships where economic/financial abuse has been one of the forms of DA included
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Chris Dewdney
(@unitedweareone) reported
@HSBC_UK hi I have got a new phone and am unable to sort out getting access to online banking. I no longer have the old phone please advise?!
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MrsTwentyTom
(@MrsTwentyTom) reported
@HSBC_UK No your digital help tool cannot help. I need to speak to a CS rep your own app makes that clear. After over 60 mins of calling, 3 days and 3 calls I still cannot access someone? If you need help working out your staffing capacity requirements please contact me.
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annie owen
(@Anniecdoting) reported
@HSBC_UK Congratulations! You have now held onto my money for a full month now. The charity donation made on 28 May never reached the recipients, and although you have told me you would return the funds to me, you have not. This is I mmoral and abysmal banking service.
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Student Support System
(@StudentSSSUK04) reported
@HSBC_UK @HSBC @Stonewallhousin HSBC India charged (19/5/21-£2.92, 19/5/21-£2.92, 19/5/21-£2.92, 22/4/21-£2.97) for transaction done from HSBC UK to HSBC India.I’m trying to reach HSBC Ballygunge Branch Manager Samrat Majumder & Sharmistha Guha from last couple of days but no definitive response. HELP!