HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 09/17/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (16%)

    Website (16%)

  3. Login (10%)

    Login (10%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Barnet, Fulham and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website
United KingdomHarrow Login

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • owltwig Ryan 🌙 (@owltwig) reported

    @HSBC_UK Hello. I opened an account with you last week and I’m still waiting for access to online banking. I’ve had my card, pin and even a signature form to send back to you, but nothing with my telephone security number on. Is there a way of me getting this a quicker way?

  • mcaballeros680 Maikel (@mcaballeros680) reported

    @CarrotSmelly @HSBC_UK I suggest you dm @TylerFxl to fix your account immediately

  • 101lb lb (@101lb) reported

    @HSBC_UK why can't I access the on-line banking app right now? ffs

  • nikonlife Nik Gupta (@nikonlife) reported

    @HSBC_UK Just so you know. I closed my 16 year old account with your bank this month. Your customer service found a whole new level of "low" in the industry. Well done.

  • Tizer42 RealGoneKid (@Tizer42) reported

    @HSBC_UK hi, can’t log in to my mobile banking, tried to get help on internet banking from laptop, which won’t help me until I log on to my mobile banking. Nonsensical. Can somebody help me please?

  • RachelHolmes RachelHolmes (@RachelHolmes) reported

    100% HSBC are the worst @HSBC_UK Must have the WORST Possible customer service department in the world of any company/business/ #Shocking

  • cmedigital CME Digital (@cmedigital) reported

    @HSBC_UK so the branch can't help, the telephone banking service can't deal with and the online services can't either. What options are left to resolve account issues?

  • SDays21 sunny_days21🙏 (@SDays21) reported

    @DrHoenderkamp @HSBC_UK Left phone on the side over 2 hours x 3,plus shorter ones,messages,Twitter messages,took over a week to speak to a person who then said they couldn’t help & put me back in a queue,which cut off after 30 mins ! @HSBC_UK are not a helpful productive bank at all.

  • sue_ashcroft Sue Ashcroft (@sue_ashcroft) reported

    @HSBC_UK @WhichUK Awful service , been with the bank nearly 40 years! The one time I need to use fraud team and complaints depth, both very disappointing!

  • s_bailey_1985 Scott (@s_bailey_1985) reported

    @HSBC_UK I used a switching service to a new HSBC Advance account which goes live today. Can’t access my account, so don’t know if my salary/mortgage is going through correctly. Call center are useless. Please help!