HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 02/19/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: Ealing, City of London, St Albans and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Login
United KingdomCity of London Website
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mayank_Jhanwar Mayank Jhanwar (@Mayank_Jhanwar) reported

    @HSBC_UK Very disappointed with service. Not sure how to reach you. It is more than a month that I applied for new account. I'm a HSBC account holder for more than 15 years in other Geography. Visited Ealing branch and they said they can't accelerate as online team working.

  • RicHk808 Ricardo Ramos (@RicHk808) reported

    @HSBC_UK @SylviaR66233305 What a joke, its been over a month and you guys can't fix it, Im going to switch to another bank on monday, this is outrageous

  • EvilKrank Evil Krank (@EvilKrank) reported

    @HSBC_UK Dont suppose you would be able to help me? Ive tried making a Order through Etsy Using Paypal, Ive had 2 Payments Held on my Bank account when the order didnt go throght, Paypal have told me i have to wait 180 days before i can do anything, is there any way to cancel it?

  • BexRedding72 Bex Redding (@BexRedding72) reported

    @HSBC_UK @PickupTrades Please help me too! Have iPhone S been struggling to log in for weeks, just crashes. Deleted and reloaded app today. Still crashes and when it occasionally logs in I get stuck at the digital key bit! Losing the will to live with this issue 😱

  • loops1978 Laura Halloran (@loops1978) reported

    @HSBC_UK pls help have updated to IOS 15 and updated banking app but app just crashes! Cannot log onto website either as need code from app!! What do I do?!!

  • p4pi_4 P (@p4pi_4) reported

    @HSBC_UK answer your dms my internet banking is not letting me log in since this new iOS 15

  • LifeOfDania D (@LifeOfDania) reported

    Your iPhone app keeps crashing 😩could you please update and fix it please? Can’t do my banking @HSBC_UK @HSBC

  • karamanugur1 Uğur Karaman (@karamanugur1) reported

    @HSBC_UK Hi, there is suspicious spending that I didn't make. Can you please help me with this? I am out of country and can't call you at the moment. Thank you.

  • pealo86 Matt (@pealo86) reported

    @HSBC_UK hi ive been told that I can login to my business internet banking online and change the security words for my telephone banking... do you know whereabouts I go to do this? I cant see any options to do it

  • pru72 pru72 (@pru72) reported

    @HSBC_UK your app isnt working . Goes to face id accepts it then doesn’t open app and asks for Face ID again and so on and so forth