Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (26%)
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Login (10%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Lea_Ves) reported
@HSBC_UK I’ve been forced through setting up a new password and security id with your mobile app today. After completing that it still says the service is unavailable and isn’t supporting login via Face ID. This means I can’t currently access my funds?
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Anna
(@AnnaKHB) reported
@ShappiKhorsandi @HSBC_UK I’m afraid that HSBC customer care was so appalling that I changed banks. Ironically I only moved sideways to First Direct whose customer care is excellent and you get £150 moving fee x
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Mohammad Yaqoob Alvi
(@Yaqoob233) reported
@HSBC_UK I have already left an official complaint via telephone banking. You guys are WAY behind your competition. I'm a premier customer and Im thinking of switching banks just because of this. I need to be able to have different buckets of savings with nicknames! Every other bank does!
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Julian Corlett
(@corlett_julian) reported
@THERussellGrant @HSBC_UK Over recent months my town centre bank cut their opening hours, the number of days open, and reduced the tellers from two to one. I went in earlier and there's no counter service at all.
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Jose🅿️h.
(@ItsJosepi) reported
@HSBC_UK ios16 beta - app crashes before loading, any chance there will be a fix soon?
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Olusegun Remilekun
(@OlusegunRemile1) reported
@HSBC_UK Hello My name is Olusegun Remilekun, I am a clergyman and I am a customer with Gtbank in Nigeria. A friend sent money to me from Barbados since 26th of May 2022. Your bank HSBC was used as the intermediary bank. The money is till pending with your bank. Please why?
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Kerry
(@hollycolly49) reported
@HSBC_UK Thanks for the reply. Unfortunately her mobility issues prevent her from getting to a branch. There is nowhere with any parking close enough. What is the alternative option please?
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Chris McCartney
(@chris_mccartney) reported
"Where were you transferring the money, sir?" "To a savings account." "And was this payment for a service?" "No... it was a savings account." "And is that a service, sir?" "Surely you know what a savings account is..." @HSBC_UK fraud protection continue to baffle.
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Stuart Jones
(@StuartJones) reported
@HSBC_UK Over the last five weeks I have sent three separate letters to your Kendal branch and have not received a single reply. Have Kendal stopped replying to letters or has their quill broken? (PS a quill is a writing tool made from a feather) #HSBC #CustomerService
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Nick Miller 🇺🇦
(@NickMillerUK) reported
and now @HSBC_UK the support person in the in-app chat (who cant actually help) is telling me that there is a cut-off time for faster payments and that's why I am having issues?? Are you sure you are a bank? Is it still the 21st century? This is really really poor service.