HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 01/19/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: St Albans, Harrow, City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PokketGM 𝙋𝙊𝙆𝙆𝙀𝙏 (@PokketGM) reported

    @HSBC_UK @Jamie_M_G We'd do that, but if you wanted to investigate the matter in full, you'd have to investigate your entire customer service team because they're full of useless idiots who cannot speak english.

  • PokketGM 𝙋𝙊𝙆𝙆𝙀𝙏 (@PokketGM) reported

    @HSBC_UK I don't want your help. I want to share my frustrations about your company with you. On top of that, you're ignoring someone who's actually trying to have a conversation with you on this thread.

  • shahidkamal Shahid Kamal Ahmad (@shahidkamal) reported

    Hello @HSBC_UK — I’m a business customer. Tried your chat. They told me to call your number. 22 mins on hold and counting. This is inconvenient and you’ve made some of my money disappear into a black hole since the 3rd and won’t do anything until the 17th. Unacceptable.

  • OI_CARBY Vanessa (@OI_CARBY) reported

    @HSBC_UK I need help :( I have a new mobile and am trying to get your app back up and running BUT it's still on my old one.. which sadly is smashed up & tempermental, so I'm unable to delete it from my old app. Is there anything I can do?

  • Jargon64 James Jarman (@Jargon64) reported

    @HSBC_UK This past week the HSBC app on my phone just started throwing errors when trying to log in. Eventually I cleared the cache and data for the app and re-setup the app, but now I can't use biometrics to login. It's not in security settings where the help says it should be.

  • MammyDeco Sarah (@MammyDeco) reported

    @HSBC_UK have been on phone or webchat for 4 hours today trying to speak to someone who can actually help me re section 75 letter you sent me. Cut off after 2 hours on one occasion.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • lozwinter lauren. (@lozwinter) reported

    Is there a problem with @hsbc_uk? Neither my bank or credit card are working.

  • emmapage200 Emma Page Buttercream Cakes (@emmapage200) reported

    @HSBC_UK hi I’ve been trying to contact customer service at HSBC Business for over a week now with no success. Please could you direct me to someone who could help? Not the email address as I’ve tried that.

  • ThomasCarmodyIR Thomas Carmody (@ThomasCarmodyIR) reported

    @HSBC_UK your mobile banking app is no longer working for me, suddenly it fails to run, I cannot access my online banking without the mobile phone app, please tell me how you will fix this?