HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 12/13/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • Farha_F Farha Furniturewalla (@Farha_F) reported

    Hello @HSBC_UK, my other half is reporting a case of #IdentityFraud and the incompetent of your Customer Call Center is astounding. He's been on a call for 25 mins only to be told that you Impersonation Team is closed over the weekend! Can someone get in touch to help us?

  • AnnReyn75876642 Ann Reynolds (@AnnReyn75876642) reported

    @HSBC_UK Have you changed the log in page on your banking App? Mine changed yesterday. My phone did some updates but this never happened before.

  • TomSimmonds19 Tom Simmonds (@TomSimmonds19) reported

    @HSBC_UK HELP! Contact centre has now hung up twice on my daughter who’s having real difficulty getting online banking set up. Please advise as to who we can contact who will actually help. Thanks.

  • cutecutewang wendy.**** (@cutecutewang) reported

    @HSBC_UK The thing is my account is closed due to a overdraft around 18pounds. I was an international student, and I left UK with 0 balance in my bank card. I don’t know there is a overdraft until the account has been closed. I tried to call your telephone customer service 3 times.

  • folakearole folake arole (@folakearole) reported

    @HSBC_UK I have been unable to login all day. I have called and spent over an hour talking to an agent. Issue still not resolved

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • YuKevin13 Yu Kevin (@YuKevin13) reported

    @HSBC_UK @katedavies68 Dear sir, I had tried to login via Chrome , apps and Safari, but GSA error occur.

  • CharmsOfLight Caryl Haxworth (@CharmsOfLight) reported

    Can anyone recommend a bank other than @HSBC_UK please? I've had enough of customer support that says one thing and does another - that's if I can manage to get through in the first place!

  • cathyjackson234 cathy (@cathyjackson234) reported

    @HSBC_UK I have just been cut off a call. I need my bank card sending to me as it has been sent to a branch 40 mins drive from my home address! Please help