1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HSBC
  6. ❯
  7. Wembley, England
HSBC

HSBC down? Current status and problems in Wembley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 56% Mobile App (56%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Wembley, England

The most recent HSBC outage reports came from the following cities: City of London, London, Harrow, Borehamwood, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 2 days ago
London Mobile App 12 days ago
London Mobile App 21 days ago
London Login 25 days ago
Harrow Mobile App 1 month ago
Borehamwood Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • firstclubworld
    Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • SteveH_Richards
    STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • sapna_ghai
    Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • ShethranS
    Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • aaronbenger
    Aaron Benger (@aaronbenger) reported

    @HSBC_Expat @HSBC_UK is there anyone at all competent working in your team, I have sent nearly 10 emails to your teams, called and sent official complaints, still no response, absolutely disgusted as a premier customer to be treated like this

  • raich925
    Rachel (@raich925) reported

    Hi @HSBC_UK i am stuck in a hellish automated loop trying to open a business bank account because i can’t grant access to my biz bank via experian… pls send help 😫

  • craigthompa
    Craig Thompson (@craigthompa) reported

    @Michaelrossi81 @HSBC_UK Nothing winds me up more than Needless waiting and poor customer service with big companies 😡

  • HerroLady
    HerroLady (@HerroLady) reported

    @HSBC_UK Hello. I work for a charity & need support setting up an account for a homeless person. I've tried to get support online & over the phone & I'm getting nowhere. Can someone help please?

  • Anshill2
    Anshill (@Anshill2) reported

    Another hour wait for HSBC , after 2 unfruitful hours yesterday. Still a valuing my call. If my business had waiting times like this I'd employ more people, working in an office where I could see and help them.@HSBC_UK

  • DiillonD
    DDTWEETS (@DiillonD) reported

    @HSBC_UK You have terrible customer service..very very poor understanding.. Been passed to two agents who didn’t understand only to have the phone put down after being referred to a ‘specialist’

  • squelchdesign
    Squelch Design (@squelchdesign) reported

    @HSBC_UK Your AI chat bots don't work, chat operators are offline, and after >1/2 hr on phone you hung up on me before answering. Absolutely appalling service. I just need a new fob sending, it shouldn't be this difficult. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • jimmyboynastri
    james nastri (@jimmyboynastri) reported

    @HSBC_UK what sort of training do you give your customer service team, they’re useless

  • IanJamesSeale
    Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK Well, its the one-week anniversary of being told by #HSBC that I would be called back within 10-15 minutes.🎂 I'm still waiting - and I'm STILL unable to access my accounts through #OnlineBanking / #InternetBanking. I'd have thought SOMEONE would have called by now.

  • NATCROFT1
    NMM (@NATCROFT1) reported

    @HSBC_UK @CostaCoffee 1/3 Hi just wondering if there is an internal problem with using the Costa app? I use the click and collect function almost every week day and every single time I have to enter a verification passcode via text message from the bank. There has to be a