Is HSBC down in Wembley, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (55%)
-
Website (15%)
-
Login (15%)
-
Transactions (13%)
-
Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Southwark, Croydon, Hackney, Mitcham, Watford and Colnbrook.
City | Problem Type | Report Time |
---|---|---|
Login | ||
Mobile App | ||
Transactions | ||
Website | ||
Website | ||
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
Peter Crowley (@SmoothRegulator) reported from Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
-
Ivan Alexander (@ijaen) reported from Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
-
Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
-
Ivan Alexander (@ijaen) reported from Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
-
Nilema (@NBJNiloo) reported from Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
-
Alex (@alex6130) reported from Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
-
paul simmons (@paulsim55825613) reported from London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
-
Andrew Saveall (@PompeySavs) reported from Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
-
SNORKY (@sluicesnorky) reported from Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
-
Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
-
Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
-
SNORKY (@sluicesnorky) reported from Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
-
chris (@bennys020) reported from Croydon, England
@HSBC_UK app not working
-
Ivan Alexander (@ijaen) reported from Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
-
Kaustubh (call me KL) - he/him (@originalKL) reported from London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
-
Ivan Alexander (@ijaen) reported from Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
-
Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
-
Abi National (@amala_n_ewedu) reported from Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
-
Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
-
PlanetRobot (@PlanetRobot2) reported from Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
the pompey pope (@thePompeyPope) reported
@Ten4_ @SarahAnnKennedy @HSBC_UK Dear HSBC. Your complaints procedure, like your Customer Service, is at best lip service,more usually a waste of everyone's time, customer & HSBC's. You settled my complaint 3 years ago by paying £50 into my account, not telling me &closing the complaint without resolution.
-
Kamil (@Kamil31339590) reported
@HSBC_UK I have used chat with customer service and I was ensured that nothing wrong with my credit card and asked to try again.. and still failed
-
MulMc (@MulMc1) reported
@HSBC_UK You can **** right off, this is divisive and nothing else. Stop pushing race,stop talking about race. People are people.
-
Kara Dougall (@karadougall) reported
@HSBC_UK tried for 45 minutes to get through yesterday. I’m now have been waiting on the phone for 70 mins. Can you help?
-
hedgemustard (@hedgemustard) reported
@HSBC_UK @hhlluk @UKBBSHOW If HSBC is fuelling climate breakdown with ferocious levels of investment, and if that breakdown hits people of colour (and the poorest) hardest, then is HSBC's support for Black History Month attempting to divert our gaze in order to continue maximising profit?
-
Kirsty (@kwhitfield_xx) reported
@HSBC_UK please can someone help me, I have switched to you from Lloyds 6 weeks ago. I still have not had a telephone security number and I can’t access my money 🥺 this is seriously frustrating service.
-
yarks (@Silasyakubu6) reported
@tracyswoodward @HSBC_UK The issue of the accounts getting disabled or hacked is very frustrating, it’s a sad thing the support team is not doing anything about the complaints people are dropping. I will advise you to contact Zaheerhackers on Instagram to help you get back your account they are fast
-
Luke Bradford (@elchancer) reported
Unbelievable poor customer service form @HSBC_UK bereavement and business departments. 9 months ago we lost two menbers of our family who held personal and business accounts with @HSBC_UK We and our solicitors have contacted you numerous times and not once has anyone replied.
-
rev (@reverendnagro) reported
@HSBC_UK appalling. secure key died, went to branch got new one, but old one not cancelled. cant log in with new one. called, asked questions about my statement that i CANNOT SEE because i have not access, failed security. So no access to my account. ridiculous. im leaving
-
Ten4 (@Ten4_) reported
@thePompeyPope @SarahAnnKennedy @HSBC_UK Didn't ask us👎Following week's closure for improvements to be made, apparently our branch is now a "Digital Services Branch"; nearest one that accepts/ dispenses 💷💷(full service branch) is 18 miles away. Business clients too must be well impressed..NOT😒