Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Withdrawals | ||
| Mobile App | ||
| Website | ||
| Login | ||
| Website | ||
| Website |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Stevenson - Planes for Ukraine 🇺🇦
(@aditerrier) reported
@HSBC_UK And after being told the issue was apple on 3 occasions your team sorted it…only because we knew it wasn’t and stood our ground…not good service when we have to tell your team that it is your issue 3 times before they realise we are correct
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Nazan Fikret
(@Nazan_Fikret) reported
Absolutely appalling customer service from @HSBC_UK. 1 hour 50 mins and counting and no nearer to solving my credit card issue. However I have now logged an official complaint! Insensitive questions and lack of training, plus lack of adequate English to deal with complex issues.
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spamvicious 🦻🏻🦻🏻
(@spamvicious) reported
@HSBC_UK I’ve just had missed called and text message from you saying I have to urgently call fraud prevention but I’m deaf as I have been for the last 25 years I’ve been a customer of yours.
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Kelly Poulton
(@kelly_poulton) reported
@HSBC_UK is there an issue with the mobile business banking app please not logging in?
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John Gary Jones
(@WelshTosser) reported
@MartinSLewis @HSBC_UK extremely slow to pass on the interest in savings and ISA accounts, but be sure my mortgage has gone up!
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Adrian Stevenson - Planes for Ukraine 🇺🇦
(@aditerrier) reported
@HSBC_UK We have now sorted this, but you really need to sort out your customer service, we were cut off 3 times, and you auto systems are antiquated
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Ian
(@Ian46371418) reported
@sashayanshin @HSBC_UK Bring it to a branch..... if it hasn't been closed down in favour of telephone or online banking. Seems like a big step back in what they are trying to achieve. Crazy
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Dom Changh xi
(@Domishuu) reported
@PayPalUK hi you block my account with more than 2300£ for no reason and when I want to link my new @HSBC_UK bank account you block it again this is unacceptable it’s a scam !! I want my monney back
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Ben Lewis
(@Benjyman1978) reported
@HSBC_UK Hi, I have been trying to change the address and setup internet banking for my children’s accounts. I am disabled so can’t get my children to a branch and I have been advised that it’s not possible to do this online or over the phone. Please advise who can help me?
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Adrian Stevenson - Planes for Ukraine 🇺🇦
(@aditerrier) reported
@HSBC_UK We bank massively with you. So expect a decent service level which was not reached in the slightest today.