Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: Wandsworth and London.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Rose
(@jessrosepotter) reported
Appalling customer service from @HSBC_UK . Hours on hold in mid December, emails sent, online chat tried, and hours on hold today. Has anyone contacted me? No. Has anyone answered or helped? No. Am I still on hold? Yes.
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Andy Smith
(@discoandy668) reported
@HSBC_UK Thanks but my point was having been part of your customer studio panel testing the new app prior to general release that for you to end the beta with no support on reverting back to the release version is incredibly frustrating!
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Andy Smith
(@discoandy668) reported
@HSBC_UK No, do not recall receiving anything. The only emails I recall were about how balances were displayed and your website. I ended up having to phone and wait in a queue for 25 minutes to reset security but at least have access to the app again now.
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Faye Silver
(@Fayzie1972) reported
@HSBC_UK Business mobile app server is down???? Please help
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Graeme
(@notthatGraeme) reported
@HSBC_UK No one answering phones, two seperate auto call backs haven't happened at all, your Chat is a farce. To be honest the new account I was trying to open will go elsewhere and I am going to give a lot of thought to moving my account after well over 30 years as a customer.
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Graeme
(@notthatGraeme) reported
@HSBC_UK what an absolute farce it's become banking with HSBC. Your Customer Service is a joke, telephones not answered, chat takes 20 minutes each line of response, I've now been waiting 25 minutes for an auto call back. Pitiful!
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Retreat
(@RetreatTorquay1) reported
@HSBC_UK An indemnity claim was raised on 11th December and I informed it would take 1 working day, 3 working days, 5 working days, 10 working days. Still no money and no communication. Just wrong information. Promised comp, never got it. This feels like theft.
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Chris Lee
(@chrislee1628) reported
@HSBC_UK Have also spoken to customer service, went through the process with them, they have no idea why
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paulineridley
(@paulineridley) reported
@c_j_d @HSBC_UK That’s awful - I found the bereavement depts of banks were reasonably sensitive once I got through to them but yes some staff just didn’t seem to have a clue how to respond in a human way. Sorry you are going through this
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Andy Blackmore
(@andymblackmore) reported
@HSBC_UK when customer advisors try to drag out a phone call so you can’t speak to the relevant department because they close well had I not waited 30 mins to get through