HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 03/23/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (26%)

    Login (26%)

  3. Website (11%)

    Website (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomHarrow Mobile App
United KingdomBorehamwood Login
United KingdomEaling Login
United KingdomCity of London Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartdevons Stuart Devons (@stuartdevons) reported

    My Kids opened @HSBC_UK accounts 6 weeks ago, since then the customer service has been Awful. They now want to close their accounts (& go elsewhere) but have to do this in person in a branch. Problem is, they are at school 9-4, Mon-Fri. The nearest branch opens 10-4 Mon-Fri!

  • MrHarryShanks Harry Shanks (@MrHarryShanks) reported

    @LodgieFromLanza @HSBC_UK @Stonewallhousin Might be more helpful if you addressed the actual issue - what does the Bible have to say about that ?

  • GP27111 GP2711 (@GP27111) reported

    @HSBC_UK @Stonewallhousin And will the same service be available to straight homeless people?

  • stuartdevons Stuart Devons (@stuartdevons) reported

    Wow! I just spent over an hour on the phone, on hold for most of it, to @HSBC_UK trying to find out why a Telephone Security Number/pack has not arrived after 14 days only to be told it has not even been dispatched yet! Such poor service for new customers, account is 6 weeks old

  • nutellayen Moon (@nutellayen) reported

    @HSBC_UK @Shelter can i talk to someone urgently without logging in to online chat room... I got problem with it.

  • JamesSangster18 James Sangster (@JamesSangster18) reported

    @HSBC_UK Hello LV. Tried your link just brought me to login page Benn there several times and chat window never appears. So back to my first question what has happened to the chat window

  • Hannahwilson__x Hannah Wilson💕 (@Hannahwilson__x) reported

    @HSBC_UK thanks. does this come with a debit card and have access to the app?xx

  • sammykk83 Sam Barton (@sammykk83) reported

    @HSBC_UK Thanks So can i just confirm the bank is not closing down completely ?

  • aewilliams87 Amy Williams (@aewilliams87) reported

    @HSBC_UK Are there issues with your code generator today? Trying to update my address and I’ve been locked out of my account because your online system won’t recognise the codes from your app. #frustrated

  • jpmaddox17 John Maddox (@jpmaddox17) reported

    30 mins and waiting still...I’ve wasted 50 mins trying to speak to an agent when you’ve written to me asking to call you urgently about a fraudulent payment and have now clearly stopped my online banking access! @HSBC_UK any chance of a phone being picked up?