Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kavitha Niranjan
(@KaviNiranj) reported
Formal complaint @HSBC Waiting for my replacement debit card from @HSBC_UK for 4+ months. Multiple chase-up but unable to solve simple prob. Poor Service. Poor customer service too. I’m told “that’s your choice” when I said I’m may switch my bank a/c. Really?! @financialombuds
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Louise Pickering
(@pickreports) reported
@HSBC_UK your business internet support is absolutely terrible after 24 yrs I am leaving , you don’t deserve customers and I shall make it my personal challenge to let the world know . Plenty more places to take my money
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Shawn Gazard
(@shawngazard) reported
@kevwright @HSBC_UK Nat west Barclays are definitely easiest for me but if go in the branch if still have any then get them to help you
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Mark McC
(@mcridgewood) reported
@HSBC_UK truly the worst service of any financial institution I deal with. Just wasted an hour on chat trying to stop a fraudulent charge to be told I can’t.
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Stevö John
(@SteveHuwJohn) reported
@HSBC_UK I've been with you for about 30 years & been happy with your services. Just had a loan approved and found no way to complete the journey. Error on website, blank screen on mobile app. I use @monzo for my spending money, but thinking of moving everything over to them.
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Nathan Brennan
(@Nathan_Brennan1) reported
Someone stole my card details and just went wild. Between 11.20pm and 12.44am yesterday this fraudulent prankster gave something like $300 in tips to a select group of women on Only Fans. I don’t know your name, but I know your type. Watch out blondes! Pls help @HSBC_UK
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Adrian Powney
(@adrian_powney) reported
@HSBC_UK Please could you confirm a) whether there has been an update to the HSBC mobile banking app for iOS b) given the acknowledged problem with this reported in August 2021, I am now unable to access my account to make payments. Please advise.
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Just Saying
(@justsayingok2) reported
@doormirror @HSBC_UK What rubbish, name one month that has been put aside to solely support white history. If you don't like British history, well!
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Andrew *******
(@AndrewPollock5) reported
@HSBC_UK the worst possible customer experience I’ve ever known. Locked account, no reason, no date for lock to be lifted, nobody to talk to. Repulsive customer experience. Will be reviewing my entire financial standings with you after 40 years.
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Emma Sinclair MBE
(@ES_Entrepreneur) reported
hi @HSBC_UK. i have a business account. i’ve spent three days on hold to internet banking for over 95 mins each time FROM THE USA. chat says no one is available. help. this is so frustrating (and my phone bill will be insane) 😡