1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HSBC
  6. ❯
  7. Wembley, England
HSBC

HSBC status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 26% Login (26%)
  • 9% Website (9%)
  • 7% Transactions (7%)
  • 2% Withdrawals (2%)

Live Outage Map Near Wembley, England

The most recent HSBC outage reports came from the following cities: Southall, City of London, London, Harrow, Borehamwood, and Ealing.

CityProblem TypeReport Time
Southall Mobile App 9 hours ago
City of London Mobile App 5 days ago
London Mobile App 14 days ago
London Mobile App 23 days ago
London Login 27 days ago
Harrow Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • dominicJB7
    Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • SmoothRegulator
    Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • amala_n_ewedu
    Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • jayeshashar
    Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • Peter_Wilkins78
    Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • PompeySavs
    Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • alex6130
    Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • mariusfanu
    Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • Peter_Wilkins78
    Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • neillyneil
    Neil Williams (@neillyneil) reported

    @HSBC_UK is there a problem with the app at the moment? I can't load my accounts or make any payments

  • SLKFitnessmax
    Weights & Cakes (@SLKFitnessmax) reported

    @HSBC_UK banking app is down again...twice in 2 days...what is going on?

  • noodlekooo
    Vivi⁷ (rest) (@noodlekooo) reported

    @HSBC_UK you app is down again I'm at a petrol station with no way to pay?

  • andkath1
    andkath (@andkath1) reported

    @HSBC_UK Getting a error code “API_103 on my banking app

  • bethgribbo
    Beth Gribbin (@bethgribbo) reported

    @HSBC_UK why is your app not working? Any updates?

  • LollSavill
    loll.savill@gmail.co (@LollSavill) reported

    @HSBC_UK app gone down again, this is getting ridiculous

  • Samanth13845222
    Samantha Farrell (@Samanth13845222) reported

    @flylotusfly @HSBC_UK Same error code as Friday night when accounts etc couldn’t be accessed! API_103!!! How safe is our money with HSBC UK at the moment? 😡

  • paulbds
    Paul Leach #Stay Home Stay Well (@paulbds) reported

    @claireW2023 @HSBC_UK @HSBC Ah, thought it was just me. Web site does not mention any issues

  • Crusty185
    Russell (@Crusty185) reported

    @HSBC_UK Once again i cant get onto my online banking. What the hell is going on, this is unacceptable! Whats the odds i dont hear back for over 12hrs again. Awful service, think it's time to switch banks!!

  • dpbamford
    Daniel Bamford (@dpbamford) reported

    @HSBC_UK issues logging in to banking app and website. Please fix