Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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carl hoenderkamp
(@carlalfy) reported
@HSBC_UK iam locked out of my account for no reason and I need to see what's happening with pension,can anyone help the chat rooms are no help at all
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Mig
(@blackhairbub) reported
@Nicole_b_2 @HSBC_UK @Fintechsupprt I have access, just not receiving notifications, even tho its ticked on the app.
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Brigit Strawbridge
(@B_Strawbridge) reported
@kt4ut @HSBC_UK I'm sure it's just human error, but worrying nonetheless.
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Ben Marshall
(@benmar5hall) reported
@HSBC_UK I’m seriously losing the will to live... a simple request to access my account via mobile banking... I’ve spoken to 3 people, not one understands English, one had a screaming baby beside her, and all of them put me through to someone else. I’m
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Anthony (Tony) Evans (Sign name 'Laughing')
(@Dukevfr) reported
I'd love to go to @HSBC_UK, click on my DD or SO and see a break down of payments made ATLEAST back to the start of the previous tax year! Wouldn't that be helpful!!!
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Degsy
(@DegsyScott) reported
just got new @HSBC_UK credit card. 1st Impressions? Crap. can’t register 4 online a/c without Tele Security nbr, but can’t get that without calling 8am-8pm. Tried activating card, “sorry there’s a problem”. So can’t see, do or try. Not a good new customer experience 4/10
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Prem Mukkamalla
(@PremMukkamalla) reported
@HSBC_UK My phone has broken, claim through insurance Aspects claim,received replacement phone but it is faulty draining the battery in 2 hours. Spoke with the team but they are asking me to do many checks like battery needs to drain completely and need to recharge. Awful service
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MVoort // Travel Tech
(@MVoortTech) reported
@HSBC_UK Interesting, as since I'm using the app, the PSK no longer works on website. Website only allows a DSK generated on the app.
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Amurowhitedemon
(@Amurowhitedemon) reported
@HSBC_UK thanks HSBC tried to change the amount on a standing order but just get the message. An error occured over and over. Poor show from your website.
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Becky Holmes
(@barefootforager) reported
@kt4ut @B_Strawbridge @HSBC_UK Ex JW here- there definitely are dire dealings! But it does sound like an error, at least this time.