Is HSBC down in Wembley, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (18%)
-
Login (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: St Albans, Harrow, City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
-
Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
-
Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
-
manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
-
Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
-
Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Carol mcCallum
(@Downtonres) reported
@HSBC_UK Still trying to pay my builder. 3 calls to Customer Service and finally got Fraud team who have “frozen my account”.Asked to “hold on” and was then cut off. HSBC obviously does not care about serving ordinary customers
-
Sue Hubbard
(@Windsurf101) reported
Trying to set up a business account with HSBC for our management company they got my mob wrong, name wrong and therefore no call from them and you can’t call anyone and now have to go through another chat online - dreadful service @HSBC_UK @HSBC
-
steve hayes
(@shimself) reported
@HSBC_UK Logged on to website, fine. Use Chat it says. Just gores round in circles. Secure Messages. same thing HOW CAN I CONTACT YOU to ask for a cheque book?
-
Sue Hubbard
(@Windsurf101) reported
Trying to set up a business account with HSBC for our management company they got my mob wrong, name wrong, so no call from them and can’t call anyone and now have to go through another chat online - dreadful service @HSBC_UK @HSBC
-
Michael
(@mjordan5832) reported
Hi @HSBC_UK Can I access my mortgage information online if that's the only product I have with HSBC? Want to go on and amend my direct debit details.
-
Hey Nicky
(@chinkydee) reported
@HSBC_UK one window open on a monday at central london branch? Been waiting 20 mins for the same customer to finish. Joketing
-
Дима М
(@dmi3vim) reported
@HSBC_UK has the worst support I ever talked. Each time I need to talk to them I surprised why I am still with them. But I am still with them :(
-
Pauline Q
(@justpaulineq) reported
@HSBC_UK My husband have spent hours trying to open an account for our daughter. He's gone into your branch office and been told that accounts can only be opened in bigger branches. Online attempts have failed with notices that the service is currently unavailable. Suggestions?
-
Cristian Maggio
(@CristianMaggi19) reported
@HSBC_UK Horrible service you're providing to HSBC premier clients. It used to take 5 minutes to reach a live agent on the phone. After 8 hours today, I have not had a single human being help me on an urgent credit card issue, be it on chat or phone. Shame on you HSBC!
-
Mihaela Madzharova
(@MiMadzharova) reported
Hey @HSBC_UK, this is still not resolved. It’s to the point it’s surreal now. Can can I receive a simple bank service from you?