HSBC down? Current status and problems in Wembley, Greater London, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (58%)
- Login (26%)
- Website (8%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Wembley, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Mobile App | 9 days ago |
|
London
|
Mobile App | 18 days ago |
|
London
|
Login | 22 days ago |
|
Harrow
|
Mobile App | 29 days ago |
|
Borehamwood
|
Login | 1 month ago |
|
Ealing
|
Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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TNR PHOTO (@TNRphoto) reported from Enfield Lock, England@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Regan (@JackReganUK) reportedHi @HSBC_UK - I'm trying to make purchases and the One-Time Passcodes just aren't getting sent out. Help!!
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ncd_dad (@ncd_dad) reported@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!
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Rachel (@raich925) reportedHi @HSBC_UK i am stuck in a hellish automated loop trying to open a business bank account because i can’t grant access to my biz bank via experian… pls send help 😫
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Smithsone1 (@Smithsonej) reported@HSBC_UK I've stopped receiving OTPs. None since Thursday. Still on hold due to your lack of staff. Please can someone help?
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LJ Hartley (@ljh38257) reported@HSBC_UK now locked out of both mobile and online banking. Need access to this account ASAP
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Chelsea Shapiro-Waugh (@Chelsea_Bun91) reported@HSBC_UK Is this still the case? I’ve spoken to three agents online who have no idea what I’m talking about and keep telling me to use the app to pay in a cheque (it’s over £500 so I can’t). I’m nowhere near a branch and can only get to a post office and no one seems to be able to help
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DDTWEETS (@DiillonD) reported@HSBC_UK You have terrible customer service..very very poor understanding.. Been passed to two agents who didn’t understand only to have the phone put down after being referred to a ‘specialist’
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Ian James Seale (Pureblood) (@IanJamesSeale) reported@HSBC_UK Well, its the one-week anniversary of being told by #HSBC that I would be called back within 10-15 minutes.🎂 I'm still waiting - and I'm STILL unable to access my accounts through #OnlineBanking / #InternetBanking. I'd have thought SOMEONE would have called by now.
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Global Assignments Agency (@GlobalAssignme1) reported@HSBC_UK why it is impossible to open a Bussiness account for a charity with you? Application started in Jan2022 Today, I spent over 1hr to a online agent to be told the earliest appointment is May? We have already had a zoom appointment back in Feb. That’s 5 months
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ncd_dad (@ncd_dad) reported@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!