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HSBC

HSBC down? Current status and problems in Wembley, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Wembley, England

The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing, and City of London.

CityProblem TypeReport Time
London Mobile App 9 days ago
London Mobile App 18 days ago
London Login 21 days ago
Harrow Mobile App 29 days ago
Borehamwood Login 1 month ago
Ealing Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • vmahadevan1
    MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • SmoothRegulator
    Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • PompeySavs
    Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • manmohan
    manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • dominicJB7
    Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • mariusfanu
    Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • jayeshashar
    Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • adamsn
    Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ell_e1
    EllEW (@ell_e1) reported

    @HSBC_UK is anyone working at your international banking centre!? I’ve been on hold for over 1.5 hrs. This is a very poor experience for a potentially new customer!

  • jimmymasinclair
    Jimmy Sinclair (@jimmymasinclair) reported

    @HSBC_UK Your help is prejudiced and filled with favoritism, the ones you help are the ones that make for good #pr and image, how did you help me when @HSBC messed up and gave my money to criminals. Your poor checking system and loopholes that promote fraud, you helped zero.

  • LucyE84
    Lucy Webb (@LucyE84) reported

    @HSBC_UK my husband can’t use his card or make payments from his online business account. Has held for an hr on the phone and been cut off, twice. What’s the issue please?

  • s3rifeH
    Serife (@s3rifeH) reported

    @HSBC_UK hello! Can you please help me. I’ve had an ongoing problem for about a month. I have spoken to representatives over the phone and on the HSBC app several times but despite being reassured everything would be resolved a week ago , I am still waiting. Please help 😭😭

  • calambity911
    Chernobyl #gbnews 🇬🇧 (@calambity911) reported

    @HSBC_UK @Cambridge_Uni Working class white males are the least likely to go to university. Who is supporting them?

  • JamesAJP20
    James (@JamesAJP20) reported

    @HSBC_UK HSBC banking app is still unavailable on IOS 15. Is there a timeframe for a fix yet?

  • JulieTunks
    jack murphy (@JulieTunks) reported

    @HSBC_UK @Anthony66372214 Why at you only replying to tweets that are in support.

  • YoungDeanz
    DNIO DEN (@YoungDeanz) reported

    I’m always arguing with bank staff about money problems ??? First @BarclaysLDN won’t let me have my own money now @HSBC_UK have literally lost money via international transfer 🤬 #Bitcoin fixes this

  • ben15196629
    ben (@ben15196629) reported

    @HSBC_UK I opened an new account nearly 3 weeks ago now. I am still yet to receive my telephone banking security number. I have received everything else I need but just cannot access online banking. Could you help?

  • villa_anitab
    Anita (@villa_anitab) reported

    @HSBC_UK @Cambridge_Uni Please let's get it right.. There are poor kids from all ethnicities that need help to realise their potential.. How about helping all