HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 11/15/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (17%)

    Website (17%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • UKGeocacher Lee 🌲 🚶 🍺 ⚽️ 🧭 🌶 (@UKGeocacher) reported

    @DangerPlayz2 @HSBC_UK Yes. Me. Customer for 20yrs just moved to Monzo. Just need access to manually move some DDs over and then the account can be closed. All down to this policy.

  • YouveBeenKrayd You’veBeenKray’d (@YouveBeenKrayd) reported

    @HSBC_UK It’s in a BETA stage meaning it’s been tested. People have reported a problem with your app and you’ve done nothing to address the issues

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported

    @HSBC_UK My point is that your developers had 5 weeks before the public beta to look at this. Issues are part of beta testing so I’d expect to see some: it’s just frustrating that you and @firstdirecthelp choose to actively block app access to your customers who are involved in testing.

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @HSBC_UK Is there not some way to nominate saved payees which are not auto deleted? Perhaps there should be. Not that I would expect any action but I can't be the only customer in this position

  • hirst_alison Alison Hirst (@hirst_alison) reported

    @HSBC_UK Nearly 3 weeks with our business account suspended and no access to our money to pay suppliers and meet liabilities. Contacted you as requested and still nothing @HSBC_UK

  • reset_humanity Humanity Great Reset (@reset_humanity) reported

    @HSBC_UK I was in middle of an order online for my mother who needs medicine as I thought it be easy. As we both disabled. We know the card readers are surveillance tools of data mining to sell people data. Hence the reason we never had one. Your BS Security block the order.

  • pddykn P𝓪Đᵈү 𝓚ẸⒶ𝕟έ 💚 🖤 🌺 (@pddykn) reported

    The fraudulent @HSBC_UK bank where the money when is still active. @RevolutApp have no playbook to help shut it down. I sent it £1 today which goes through without warning - even worse. I had to pry before being told I need to delete account my end - why is this not told upfront?

  • VisionAbba Abba Vision (@VisionAbba) reported

    @HSBC_UK @HSBC opening accounts for my boys and shlepped all the way to the bank as I was texted to come with their ID....but no one told me they had to come with me!!! Wasted trip and disappointed kids!!!! Not a happy customer...

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @HSBC_UK Why? For what reason? I have 2 payees to who I make occasional payments. One already disappeared. By the time I was able to contact them to get their details again it was all but too late to make the payment. This seems like something else to suit HSBC rather than the customer.

  • Irvine_TE Thomas Irvine (@Irvine_TE) reported

    @HSBC_UK Hiya! Who do I invoice for the late fees I’ve acquired on my credit card? I can’t pay it off due to your app’s constant crashing and, since your backwards-*** website prevents me from logging in without a digital key, which I can’t get, I’m a bit stuck. Thanks!!!