Is HSBC down in Wembley, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wembley come from postal codes HA9.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (50%)
-
Transactions (19%)
-
Website (10%)
-
Login (10%)
-
Transfer (9%)
-
Withdrawals (1%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hounslow, Wembley, Golders Green, Islington, Northolt, Wandsworth and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| Wembley |
Transfer | |
| Golders Green |
Transfer | |
| Wembley |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
-
Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
-
Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
-
Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
-
Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
-
Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Duncan Disorderly
(@Epicgrumpyfucka) reported
@HSBC_UK Nope still not working just in login spins round and round
-
iamturkeysaladboy
(@iturkeysaladboy) reported
@HSBC @HSBC_UK @HSBC_US .. the future generations prosperity, but right now I’m a long term customer of yours who is stranded in the US without access to my hard earned cash because my debit card has been blocked. Meanwhile your UK support office line is closed and the local US..
-
Jason Ford
(@jasonpford) reported
@HSBC_UK Thank you, Steve. I don't want to input a code to access my account, I just want to use my fingerprint. HSBC's app needs urgent attention.
-
Theatre Tees
(@TheatreTees) reported
@HSBC_UK would be great if your staff knew their jobs! 45 mins on hold and passed to 3 different people. But because the original person didn't do their job can't now verify my visa transaction! You've changed the verification process never an issue previously 🤬
-
Clióna Roberts
(@cliocrpr) reported
@HSBC_UK Hello, what's happening with the app? I can't do any banking. The upgrade to absolutely rubbish isn't great tbh. Since covid hsbc service has veered off a cliff..no one answers phones, you make transfers impossible. Wading through treacle trying to bank with you.
-
Jigsaw IFAs
(@jigsawcfm) reported
@HSBC_UK this is a very bad bank. On hold for 55 minutes. On Wednesday. It’s always impossible to get through. Emails unanswered. Unacceptable. Very poor customer service. We will now start plans to move our banking business away from this awful Bank #HSBCFail #HSBC
-
Robstar 🇬🇧
(@roballport) reported
@HSBC_UK So in the end I had to physically drive into one of the only remaining #hsbc branches in the area, to resolve a simple account issue. When I mentioned the awful telephone support your staff were 100% not surprised 🧐
-
Mike Morris
(@Mikem9693) reported
@HSBC_UK @HSBC over 30 mins on hold.. the “suspicious activity”…I transferred Money to myself. Your customer service is a joke
-
Alin Scridon
(@ScridonAlin) reported
@HSBC_UK Any news on a resolution for not being able to log in and do online banking via mobile data?
-
TheSalvageDog
(@TheSalvageDog1) reported
@HSBC_UK after many hours of trying to speak to someone with compassion and the desire to help, I’ve finally spoken to a lady called Fiona who was amazing. Your call centre operators are awful but she is an absolute shining light.