HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 12/05/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

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HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • paul31531645 paul (@paul31531645) reported

    @MrsLesleyKemp @HSBC @HSBC_UK Agreed… have had endless problems with them today. They blame the retailer.. and never admit to being at fault. I bet they are having a crazy day of complaints with the authenticity issues for online purchases. CS told me to phone Amazon to place my order. WTH?.. it’s 2022 FGS!

  • Val_Voshchevska 🇺🇦 Валерія Voshchevska (@Val_Voshchevska) reported

    So now instead of trying to figure out how to help people in my country survive, I need to go down to @HSBC_UK AND SHOW THEM THAT I'M REAL? Do they think I have all the time in the world right now? I am just so upset, I don't know why but this triggered a big breakdown for me.

  • AlisaDol Alisa Dolgova (@AlisaDol) reported

    @HSBC_UK #ukfinanc any tips about applying for a bank account for refugee arrivals from Ukraine, with ID but no Uk proof of address? I have tried your website, live chat and ph helpline to no avail. I’ve tried two other banks as well now and am getting nowhere. #HomesForUkraine

  • paul31531645 paul (@paul31531645) reported

    @HSBC_UK @JudithS18808142 There are massive issues going on.. just admit it! I can’t even purchase anything online today. You simply don’t take any blame for your faults. You have messed up on the new authenticity system.. just own up. You have ruined my day! CS are useless! I am leaving, for sure

  • lindseyjane43 Ljhl (@lindseyjane43) reported

    @HSBC_UK Hi there, I am trying to find my HSBC Insurance Aspects policy number and policy information booklet, on my bank account pages, can’t find it anywhere! We are going on holiday next month and would like to print it all out before we go. Thanks for any help, Lindsey

  • JudithS18808142 Judith Smith (@JudithS18808142) reported

    @HSBC_UK Is there an issue with online banking ? Selecting login and it just hangs

  • PMcmuldrow Patricia mcmuldrow (@PMcmuldrow) reported

    @MrsLesleyKemp @HSBC @HSBC_UK Have you still not sorted your problems with them🤔

  • greenrascal_ Mike Green (@greenrascal_) reported

    .@HSBC_UK What is the point of online banking if you make it so difficult to login? Usernames? Passwords? PIN? How do you expect customers to remember all that crap? I give up with your online banking. Utter waste of time.

  • Loukas_RS Loukas Christodoulou (@Loukas_RS) reported

    @HSBC_UK @Val_Voshchevska Please update us when you solve the issue so I can message my followers.

  • MrsLesleyKemp Lesley Kemp 🇬🇧🇩🇪🇺🇸🇮🇪🇺🇦 (@MrsLesleyKemp) reported

    RANT ALERT!!! I feel really sorry for the staff working for @HSBC @HSBC_UK #HSBC. I imagine they must have to put up with so much #anger from customers locked into a ridiculously inflexible system with customer service, certainly in my experience, regrettably absent!!!