Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Login | ||
| Login |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Barry
(@KJBARRY67) reported
@HSBC_UK @HSBC @HSBC_UK - just given up trying to get through to your Mortgage Service Centre on 0800 085 2482 after 3 attempts and over 3 hours on the phone today. Shocking customer service! Will try again tomorrow and hopefully someone will actually answer the phone
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RB - Arbee
(@beckrob19) reported
@HSBC_UK @Cambridge_Uni Meanwhile white working class boys can go to the wall as it’s not woke to support them. We see you.
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Tim Sw
(@unotim) reported
@firstdirect This has been going on for months. It’s not a new issue. When FD was moved back under the @HSBC_UK umbrella over a year ago, the service started to go downhill. It’s been 30 minutes now and I’m still on hold.
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Tom Glenwright
(@Tom_Glenwright) reported
@HSBC_UK hi, will the HSBC app be updated to support iOS 15 Beta?
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Big Daddy
(@DadPushy) reported
@HSBC_UK @Cambridge_Uni Struggling white working class kids need help stop virtue signalling, I’ve withdrawn all my money and recommend everyone else does the same.
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Woodsy
(@The_Woodsy) reported
@HSBC_UK @Cambridge_Uni This is why you will never have access to my money!
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Kieron Rees
(@kieronsrees) reported
A business the size of @HSBC_UK should really have the resources to troubleshoot their app during the developer beta, crazy that we’re in the fourth public beta of ios15 and HSBC app still doesn’t work. For context, no issues with Monzo, Lloyds, Barclays or Virgin…
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Arwa 💋
(@ArwaAAU) reported
@HSBC_UK really annoyed with your service! 🤨
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Dervis Salih
(@DervisSalih1) reported
@HSBC_UK do care about their loyal customers. My 78 year old mum has not been able to access her main account for months, the one her pension goes into. She has spent more than 3hrs on the phone & went into store yesterday. A total of 8 HSBC staff have not fixed her problem.
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Dane Park
(@danepark36) reported
@firstdirecthelp Hey guys! Could you please update your app to support the new iOS 15 framework? It’s not working on any of my devices since the update… @HSBC_UK you also appear to have this issue since you’re the same ;)