Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (16%)
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Login (16%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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Ewan Walker
(@EwanWalker16) reported
@HSBC_UK I’m having issues logging onto my account as it’s saying GSA error . I’ve tried clearing cache and it’s still not working
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Steve McGuiness
(@Mac1965) reported
@peterpete21 @HSBC_UK Haha. Not with HSBC mate. They are proper, full-scale ****.
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Stephen O'Hearns
(@PhysiohPro) reported
@HSBC_UK probably the worse banking customer experience I have ever had! Trying to make a payment with the automated system, type the card number in for the 4th time, I'm sorry, hangs up? And banks bully and charge people for late payments.
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Buffy Karen Katsu KEI (BuffytheAutii)
(@BuffytheAutii) reported
@HSBC_UK I have had a new phone with Android 11. I can install the Mobile banking app but when I try to open it it just keeps rebooting my phone. I have uninstalled and reinstalled several times but it is still not working. Please can you help?
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Steve McGuiness
(@Mac1965) reported
@HSBC_UK Yes, did that hours ago. Nobody replied. Now locked out of the App and online banking. Now got to speak to someone. So, it doesn't matter. Your bank is ****
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Feyaza K فيّاضة خان
(@FeyazaK) reported
@elletaylor2016 @TurkishAirlines My bank is being pretty terrible on this - it’s @HSBC_UK - which is even more annoying because I booked on my credit card 😵😩😖
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK …..and to top it you raise credit card rates by 2% - TWO PERCENT INCREASE It doesn’t matter if I hv any outstanding owed on credit cards but this just typifies the contempt HSBC have for its customers Appalling savings rates Appalling interest charges Appalling customer service
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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SEO Grinch
(@zeboggy) reported
@HSBC_UK as I cannot get hold of you other way, quick question - old physical secure key device stopped working. No access to online banking/mobile banking, but access to phone banking. Any way I can swap to a digital secure key from WITHIN phone banking? Thank you.