HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 02/18/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: St Albans and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jasperkitten Wendy (@jasperkitten) reported

    @HSBC_UK I'm not sure there's much you can do other than employ more customer service agents. Luckily, despite a more than 40 minute wait, Andy was super helpful. I feel bad for your people who must get so much flak from frustrated customers - I hope you appreciate and reward them well.

  • soldieronorg Soldier On! (@soldieronorg) reported

    @HSBC_UK Your form doesn't work, call centre doesn't work. My son needs his father to feed him, bath him, and not ignore him to listen to "all of our agents are busy". If I don't hear from you by your random deadline close the account, life's too short. Other banks able to help?

  • SteveFo93693852 Steve Forster (@SteveFo93693852) reported

    @HSBC_UK trying to resolve internet banking issue; been waiting 90 minutes for some one to answer. WTF is going on here

  • MGR_Chille Chille - host of MGR (@MGR_Chille) reported

    Got to say it's pretty bad @HSBC_UK I lost my bank card last week in my Covid daze and the fact it takes 8 working days for a replacement is crazy. And the fact I have to visit a bank to even pick it up. *Plus my local branch is closed till 16th.

  • dylan69755197 dylan (@dylan69755197) reported

    @soldieronorg @HSBC_UK I was having the same problem until I massaged @FOSTRE_TECH01 on Instagram He helped me out I had to recommend him

  • xxxxcccxxggg charlie (@xxxxcccxxggg) reported

    @HSBC_UK I have been locked out of my accounts for almost a week now, spent hours on hold and online chat is useless and call backs are pointless. I just want access to my money, not that difficult is it 😡

  • SDemporium Suzy (@SDemporium) reported

    @HSBC_UK An issue I’ve been trying to resolve since June, and also with a payment that has been allowed out even though I requested a block a month ago.

  • NeilJon50756618 Neil Jones (@NeilJon50756618) reported

    @HSBC_UK absolutely dreadful customer service from business banking. Spend over 4 hours today trying to speak to somebody through your call centre and impossible to get through. Unable to take money out of my account due to your total incompetence and appalling customer service

  • adeptus117 Nile Bowerman 🦔 (@adeptus117) reported

    @HSBC_UK I cancelled an order last week which was confirmed via the sellers site but the amount is still pending in my account affecting my ‘available balance’ well past the payment date. How long will this remain ‘pending’ on my account?

  • jallen1947 🇬🇧 John 🇬🇧 Freedom 🇬🇧 Independence (@jallen1947) reported

    @pcardno @MartinSLewis @HSBC_UK Yes I Found this an issue, I did notice a Decimal Point at the Bottom left, Which Worked, there could have been a Warning..