HSBC down? Current status and problems in Wembley, Greater London, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (60%)
• Login (25%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Live Outage Map Near Wembley, England

The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing, and City of London.

City	Problem Type	Report Time
London	Mobile App	8 days ago
London	Mobile App	17 days ago
London	Login	21 days ago
Harrow	Mobile App	28 days ago
Borehamwood	Login	1 month ago
Ealing	Login	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Ronak Shah (@Brlnt_Bhrtvsi) reported 9 minutes ago from Harrow Weald, England

  @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

• 
  YM (@Yadzinooo) reported 12 minutes ago from Merton, England

  @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

• 
  AO (@Adeolu_98) reported 14 minutes ago from London, England

  @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

• 
  Mike Fuller (@ninepine) reported 22 minutes ago from Croydon, England

  @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

• 
  Martín Chamarro (@martinchamarro) reported 23 minutes ago from Lambeth, England

  @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 23 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  John Boxall (@jdboxall) reported 25 minutes ago from Merton, England

  But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

• 
  فرانتشيسكو (@tercumanFLB) reported 29 minutes ago from Islington, England

  @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

• 
  Martín Chamarro (@martinchamarro) reported 30 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  Abundance London (@AbundanceLondon) reported 32 minutes ago from Hounslow, England

  @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

• 
  Anna Antoniou (@mammahun) reported 32 minutes ago from Tottenham, England

  @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

• 
  steve (@stevedw40) reported 36 minutes ago from Wandsworth, England

  @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

• 
  Matias Cervi (@Tute) reported 37 minutes ago from Wandsworth, England

  @HSBC_UK can you please give me access to my account?

• 
  Albu Mirela (@AlbuMirela3) reported 38 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  John Boxall (@jdboxall) reported 42 minutes ago from Merton, England

  @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

• 
  AO (@Adeolu_98) reported 45 minutes ago from London, England

  @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

• 
  Varun Khanna (@vk225) reported 47 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  bobsmailes (@bobsmailes) reported 47 minutes ago from Kingston upon Thames, England

  @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

• 
  Baby J (@DisneyDreamer30) reported 50 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  Jools Sampson (@reclaimyourself) reported 59 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pangwing (@pangwing) reported 3 minutes ago

  @simon_willis_ @HSBC_UK Thanks Simon - looking at other options as it is not worth the stress of trying to get HSBC see that they have an issue here which needs resolution - happy to complain but that is not going to fix anything!

• 
  Paul Gregory (@Kern24) reported 3 minutes ago

  @roblemon77 @HSBC_UK @HSBC Yep , same here . Really frustrating because it's not even possible through website because digital secure key requirement.

• 
  Aleksi Niemela (@aleksiniemela) reported 8 minutes ago

  @HSBC_UK have you given up providing online and mobile banking services for iPhone 6 users? Seems so. New version of app does not work and no news whether the issue will ever be sorted.

• 
  bowenxiong (@bowenxiong1) reported 10 minutes ago

  @RicardoChambo @HSBC @HSBC_UK How did they solve your problem dude, I’m also in the same situation

• 
  Jack (@jack_herbert) reported 12 minutes ago

  @HSBC_UK That's a bit of a problem when you have shut a huge number of local banks isn't it? Less so if you hadn't.

• 
  Tracey McNie (@tracey_mcnie) reported 13 minutes ago

  @HSBC_UK Mine not been working for days now and when I try to get into account online it asks for a code from the app 🙄

• 
  Eva Ernstzen (@EvaaaGrace) reported 14 minutes ago

  To anyone students thinking of choosing @HSBC_UK : don’t. They are awful and authorised a standing order payment which I deleted and have now failed to return the money after 6 months despite the payee’s cooperation

• 
  SpursNomad (@NomadSpurs) reported 15 minutes ago

  @HSBC_UK It's working for me.

• 
  Rich Parkin (@DjRichParkin) reported 15 minutes ago

  @HSBC_UK Your services are ****. Not only can your branch in kiddy help, 2 hours on the phone just to speak to a business internet banking advisor to unlock a account. I’m loosing money while you charge me for your **** service.

• 
  Jenny Lupton (@Jenny_Lupton) reported 16 minutes ago

  Appalling service from @HSBC_UK I've been a customer for 30 years. Not for much longer. Four working hours trying to get into my business account, three of them waiting on the phone, then being cut off. I've done all the prompts etc, sent the relevant docs. So angry. 😡😡😡