Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Yaaaa111
(@Yaaaa1112) reported
@Kantima94751503 @HSBC_UK Exactly the same! NO ONE a answers the phone neither the chat! I’ve already open a current account elsewhere! I’ve been a customer for 20 odd years I’ve never been treated like that EVER by other company
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charlotte
(@charlcttelilley) reported
@HSBC_UK i literally cant access my money and ive been on hold on the phone for 40 minutes and no ones replied on the live chat, every time i have a problem your customer service gets worse and worse
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Ted Whitton
(@TheLongMarch) reported
@HSBC_UK Thanks for the reply but I travel a lot. I'm stuck in South Africa for a few month so its not an option. That's the whole reason I rely on your online offerings. Thats also why this failure is really so unforgivable. We depend on you. You let us down.
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Dan 🕺
(@DrNinjaMonkey) reported
@HSBC_UK hello. I've got a premiere master card. It says I'm earning points on my statement. I'm trying to use the Pay with rewards app, but after I enter my card number it just says "error - card is not eligible for PWR Mobile Enrollment". Any advice?
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George Yarrow
(@george_yarrow) reported
... that I've collected over the past 5 weeks gives strong grounds for a suspicion that (a) @HSBC_UK Business Banking is an operational mess, (b) senior management (to CEO level) were informed of serious problems no later than early 2021, (c) other employees of HSBC know that ...
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Dr Lucy Wright
(@_LucyWright) reported
@HSBC_UK I've been trying to get a reply on chat in your app since this morning. App not working correctly, cannot make a bank transfer. Hubby has same problem on different phone/account. Also cannot login online because need code from app which it won't generate. Please advise.
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Iain Johnson
(@loadA4tray2) reported
@HSBC_UK Now banking App greets 'security issue detected' yet not rooted, no vulnerabilities on scan. I can only proceed if i agree to exonerate HSBC from fraud liability!?! Unreasonable.
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Yaaaa111
(@Yaaaa1112) reported
@HSBC_UK Absolute shocking NON EXISTENT customer service! I’ve been trying to talk to someone because of a glitch in the online banking guess what? 3 WHOLE DAYS no o w is replying on the phone after hours and hours and no one replies on a chat EVER! 3 WHOLE fkg DAYS
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sambasam.eth
(@sambarinooofm) reported
@HSBC_UK Hey, I'm trying to send money via Amazon but the gift card isn't sending through. Customer support told me the transaction is pending, how long should this take to clear? I did the same thing yesterday and it went through immediately??? #HSBC #MobileBankingApp
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VLCN
(@mcflubbinz) reported
@HSBC you are the reason I want crypto and #btc, many hours on hold, poor customer service, too many barriers to spending my own hard earned money, poor quality apps and painfully expensive international transfers. @HSBC_UK @HSBC_UAE