Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Blowater🌕
(@lkIRFtIhlihXalD) reported
1/2 @HSBC_UK the ombudsman of UK at the end finding that this FUD banker reckless to put her honorable customer - me on CIFAS UK List. @HSBC_UK agree to withdraw.
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Satish Krishan
(@Satikrish) reported
@HSBC_UK what is with this error with the APP it like twice now in such a short period and all you get we apologise for the inconvenience
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David Bauer
(@DavidBauer98166) reported
@HSBC_UK, as an HSBC Premier account holder, I used to get through to a phone operator in seconds and was greeted as a Premier customer. Now I have to wait 30 minutes on hold. What's going on?
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Daniel Gibney
(@gibosity) reported
@HSBC_UK I've had my moments with you guys, but credit where it's due - lost my security device and called HSBC to order a new one. Expecting a long hold time and drawn out process, I was very happy to have a team member help me set up the digital banking app....
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Shell
(@tinydancer1287) reported
@HSBC_UK you are TERRIBLE. My card has been used fraudulently and your customer service agents have no idea what to do. Mixed messages, confusion and terrible service at a frustrating time. They can't even read your system to understand whether a payment has left an account 😐
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Rob George
(@RobertHGeorge) reported
Been waiting over half an hour for @HSBC_UK to answer the phone at their help line. Is anyone there? They used to answer very quickly.
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Emma Bourke
(@Emmielou25) reported
@HSBC_UK Hi thanks but that doesn’t help me speak to someone. Tells me I can call but you won’t take my call without bank details. Says visit us in branch. Not one local with a full service. I just want to know if it’s a small few pence in the account or not so can close it
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Carol Ranger
(@CarolRanger1) reported
@HSBC_UK What is going on? No one answering the phones? Terrible customer service. When you pick up I’m going to close my account and go elsewhere!
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Adam
(@AdaGolightl90) reported
@HSBC_UK is it normal for a contactless payment to be authorised from a mobile phone without the wallet open and the card facility requested? Tried to resolve this earlier on the phone and was met with humiliating customer service.
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Jen McGarry
(@LunaBlue000) reported
@HSBC_UK Signed up for the Online Bonus Savings Account-paying 3% interest- four days ago only to receive an email today telling me that it is now only paying interest at 1.3%. Still advertising it at 3% on your website though. Was the email sent out in error?