HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 02/18/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (17%)

    Login (17%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: St Albans and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Chintan_LD Chintan Patel (@Chintan_LD) reported

    @askclydesdale I am a customer of @HSBC_UK . I received GBP250 from Clydesdale Bank customer with sort code 824707. Customer Name is Muhammad Iqbal. Can you help me with the transaction reversal procedure? @HSBC_UK phone banking team is clueless on what to do.

  • 21blacky Blood Bath Blackmore (@21blacky) reported

    @TheBlock__ @HSBC_UK you still block customers from using exchanges with bank transfers or block them taking profits back out? 🌝

  • Backers67 Shaun Backhouse (@Backers67) reported

    @HSBC_UK I am becoming extremely frustrated that I haven’t received a telephone banking security number. One of the reason I switched was because I rely heavily on online banking. I’m due to switch in next couple of days and can’t access my account t online. Please help!

  • BamberryRecruit Bamberry Consulting (@BamberryRecruit) reported

    @TichbonBucks @IainDale @HSBC_UK Highly recommend Metro Bank, fantastic customer service compared to the rest

  • deadball3 deadball (@deadball3) reported

    @HSBC_UK can someone please arrange to contact me in relation to a charge back dispute I had raised with Viagogo? Tried unsuccessfully on telephone 7.5 hours on hold over two days, and called in to local branch where customer services rep couldn’t speak to anyone either !

  • kathrynjwhite KitKat (@kathrynjwhite) reported

    @HSBC_UK I cannot reset my digital secure key password, I go through the process and then I'm told system error please try again later.... I'm not in the UK, online banking is only way I can manage accounts, I cannot make any calls to the UK... Help please

  • Chintan_LD Chintan Patel (@Chintan_LD) reported

    @HSBC_UK No it's not the heavy queues, its a lie. I am being forwarded from one team to another. So far 8 guys came on call, asked details, and then forwarded me to another team. Is this a joke? I am trying to be a nice customer and report unidentified "Credit"and here I am, wasting time

  • geordierobbo William Robinson (@geordierobbo) reported

    @HSBC_UK we’ve been trying to open a business account for weeks now, we did all the online checks and were told we needed to wait 3 days…. And that was 2 weeks ago shocking service even for these difficult times

  • loobaj lucy wright (@loobaj) reported

    @HSBC_UK I have a new iPhone and am now completely locked out of banking on my app and online and can only progress by generating a code via my digital secure key which I can’t do as I’m locked out. An impossible situation and no one to resolve this until 8am tomorrow.

  • TONYSHAW21 Lord Tony Shaw (@TONYSHAW21) reported

    @LauraTav1 @HSBC_UK Your lucky.. I was on hold for 6hrs 30mins after HSBC suspended my acc... Worst customer service ever !!!!