HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 03/31/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomHarrow Mobile App
United KingdomBorehamwood Login
United KingdomEaling Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • zh_may5 Z Zheng (@zh_may5) reported

    @HSBC_UK Hi, I used Royal Mail Special Delivery service to post it, and the tracking info said this address does not exist and it’s been returned. What should I do?

  • LinaL_Ali Lina (@LinaL_Ali) reported

    @Waelelquesni @HSBC_UK HSBC are a terrible company, poor complaints resolution and no duty of care to their customers. Shame on them. #AvoidHSBC

  • mikee_oxlongg mike o. (@mikee_oxlongg) reported

    @HSBC_UK hi, i am having issues accessing my account today. can you message me?

  • FQuine Francesca Quine (@FQuine) reported

    @HSBC_UK Have followed all instructions but website won’t allow me to raise dispute keeps saying to ring and lines have been busy since yesterday! This is just not good enough.

  • SVSH_75 SVSH (@SVSH_75) reported

    @HSBC_UK 3 days of trying to get through to call centre and still holding after 40 mins. Unusable service.

  • mikee_oxlongg gooner idiot (@mikee_oxlongg) reported

    @HSBC_UK my online banking app isn’t letting me login. is the service down?

  • Mohsiniqbal987 Mohsin Iqbal (@Mohsiniqbal987) reported

    @HSBC_UK how do I change my residential status? I am looking to request an increased limit on my credit card but the existing residential information is incorrect and I couldn't find it when I logged into the website. Thanks.

  • iamvelos Velos (@iamvelos) reported

    No chance to anyone hacking into my @HSBC_UK Credit Card account. Even with the right information, I can't ******* log in!!! Just trying to make a payment.

  • Waelelquesni Wael Ali (@Waelelquesni) reported

    @HSBC_UK Thank you for your reply. I am not the only one though. Just read lots of reviews on TrustPilot. May be the bank should have some duty of care towards its customers. That may actually help people and help the bank gain some trust. #HSBC-a-bank-not-to-trust

  • TheImmenseBooth Barney (@TheImmenseBooth) reported

    My bank won’t stop sending me letters about how I need to do some ****... I’m not interested! Take a ******* hint @HSBC_UK