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HSBC down? Current status and problems in Wembley, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Wembley, England

The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing, and City of London.

CityProblem TypeReport Time
London Mobile App 5 days ago
London Mobile App 14 days ago
London Login 18 days ago
Harrow Mobile App 26 days ago
Borehamwood Login 28 days ago
Ealing Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • kenneth07834
    Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • elanacovshoff
    Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Yadzinooo
    YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • reclaimyourself
    Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • stevedw40
    steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • AlbuMirela3
    Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • joeunsworth
    Joe Unsworth (@joeunsworth) reported

    @HSBC_UK SMS OTP not working, in-app auth not working, mobile banking not working - and somehow your stock is up 6.5% today. What is going on?

  • TheEnigma83
    TimeTraveller (@TheEnigma83) reported

    @HSBC_UK I'm switching bank tomorrow. You didn't even bother updating your customers earlier and your website isn't updated with the service status. Sorry, can't trust you anymore.

  • SlimChicken96
    sC (@SlimChicken96) reported

    @HSBC_UK Everything's down they can't access nothing and telling people there money is safe? 👍

  • HugmikeL
    LFC Mike. (@HugmikeL) reported

    @HSBC_UK Wtf is going on? I can't pay my restraunt bill

  • paulharrisonjaz
    Paul Harrison (@paulharrisonjaz) reported

    @HSBC_UK “Try again in a bit”? I ask that you try a bit harder. Update your service status for a start.

  • greenwood06
    joe (@greenwood06) reported

    @HSBC_UK Seems a bit more than a few customers I can’t access my account either online or app just get error

  • shustwith69
    Steph Hustwith (@shustwith69) reported

    @HSBC_UK I tried to add my card to my apple wallet on my new phone, it said invalid card, can’t access anything online or the app! Very concerning as this is my only bank account and no money anywhere else! What are people supposed to do with no access to their money?! 😫

  • libbybone
    Liz Elliott (@libbybone) reported

    @HSBC_UK I’m getting error code API_103? What does that mean ?

  • VinceHardwick
    Vince Hardwick (@VinceHardwick) reported

    @jan_boehm @thebeckysmith @HSBC_UK Maybe there's a service status page for the service status page...

  • Peteroconnor318
    Peter oconnor (@Peteroconnor318) reported

    @HSBC_UK Not working