HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 03/02/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: Borehamwood, Ealing, City of London, St Albans and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Login
United KingdomEaling Login
United KingdomCity of London Website
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App

Community Discussion

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HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gfaronica giuseppe aronica (@gfaronica) reported

    @HSBC_UK is there a service problem with your website/app/phone? I can't get through to any.

  • Samuelsoulz Denis Benson (@Samuelsoulz) reported

    @NaviNavv @HSBC_UK I was recommended to @naomiagista they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • gavxero xero (@gavxero) reported

    @HSBC_UK No! On the online banking website my accounts are named "house", "bills" "spending", "joint" account names. These are never seen on the app and I have to memorize the numbers when transfering or checking balances. It's 2022!! @HalifaxBank and @Barclays both do it !!!!!

  • AmyJone70696181 Amy Jones (@AmyJone70696181) reported

    @Bring_Sunshine @HSBC_UK I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • MrsHx3 HHH (@MrsHx3) reported

    @HSBC_UK I’ve spoken to your operatives - my card account is blocked for no reason, only recently opened but they can’t tell me why, I need to make an urgent payment - no one can help me. I have to go into a branch🙄 I can’t wait to cancel the card and never use your services again. #HSBC

  • liamhilldesign Liam Hill (@liamhilldesign) reported

    Hi @HSBC_UK, your app hasn’t been working for 3 days now and I also can’t get through to speak to an advisor. Any idea when the app will be fixed? Thanks.

  • KristenFiorell2 Kristen Fiorelli (@KristenFiorell2) reported

    @Pastabake_ @HSBC_UK Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @lelaakxi to me and they help me recover my account back. He’s an expert.

  • NagTobby Nag Toby (@NagTobby) reported

    @HSBC_UK @WhichUK Customer Service like a wall of defence to keep customers from finding out what's going on. No one cares about the plight of those affected. Cost build time lost. To bad not our problem is the feeling we are left with.

  • Anthony10645549 Anthony Fisher (@Anthony10645549) reported

    @fedgebaby @HSBC_UK Having trouble getting on. The app doesn't even let me get to the login page before it force closes. This has been happening since Tuesday!

  • p33tew P33TE W (@p33tew) reported

    @HSBC_UK This was around 00.30 UK time, could login but no access to any accounts. No accounts were shown on website or app. No message for system maintenance etc.