Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, City of London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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J Cole
(@hardcorePTlady) reported
@HSBC_UK There's an issue when you know his sort code & acc no, but it asks you for the card no. His card is in the Philippines. He is almost blind and can hardly hear, hence why I'm complaining on his behalf.
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Aaron
(@_aaroncater_) reported
@HSBC_UK is it possible to open a Flexible Saver account over the phone via telephone banking? On your website (screenshot attached) it says you can but a friend of mine tried and said she couldn’t? I am only asking as I am not comfortable using online banking - personal reasons
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EWS1 Prisioner
(@PrisionerEws1) reported
@ldn_thom @HSBC_UK That’s probably a good thing, they are truly awful to deal with. Find another bank that cares about their customers @HSBC_UK do not!
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Jordan Parkinson
(@jparkinson96) reported
@HSBC_UK Hello. I went in store to update my contact number on my online banking and now it will not let me sign in... This is not acceptable. The women basically told me I'd have to wait at least 5 days for it to update. This is unacceptable. I need to access my account now.
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J Cole
(@hardcorePTlady) reported
@HSBC_UK We did this last year. Same useless service. Ref:10860020
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Sopho
(@sophiewrites) reported
@HSBC_UK had expected to hear by now if my credit application has been approved, can anyone help?
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Mark Bloxham
(@MarkBloxham66) reported
@HSBC_UK Your app is very slow lately seems to work on the second time but only if you clear the cache please sort it!!!
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Amanda
(@mostlygeordie) reported
@homecookwhole @HSBC_UK Makes no sense (otherwise) That they are closing branches yet making it almost impossible to contact them to get issues resolved. With branches closed how will small businesses deposit cash?
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Ellis Bennett
(@EllisJ_Bennett) reported
@HSBC_UK That’s brilliant. I noticed that one the eligibility criteria, it says you must not be an existing customer with HSBC, however wanting to go from a basic HSBC account to an advanced. Is this still possible over the phone? Thanks
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Frog-Face77
(@frogface77) reported
@mrlacey @HSBC_UK Me too. I spent an hour on the phone with HSBC yesterday to fix it and now it's stopped working again. Just the spinnjng wheel. The previous app was always fine.