Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Borehamwood, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Borehamwood |
Login | |
| Ealing |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Winkle
(@jon_winkle) reported
Starting to lose my patience with @HSBC_UK Business. 2 years on and still using COVID as excuse for poor service. Half an hour in the phone queue, get forwarded to the wrong team and then put to the back of the queue again. This is for something I applied for 5 months ago!
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Die Booth
(@diebooth) reported
Absolute worst customer service @HSBC_UK Chester branch this morning. Do not appreciate getting smirked at whilst being told I need to phone anyway, after explaining I can't get through on the phone line. Can't even change my phone banking code in branch? Useless.
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Not so furry anymore
(@pjjervis) reported
@HSBC_UK why am I unable to transfer money out of my account through the app? Again I'm being told the service is unavailable
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Carl
(@Carl__Poulton) reported
@HSBC_UK @HSBC_UK I've still not had my money. And I've still not had a response to my email. 6 weeks now. Can somebody please help!
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Birmingham Photographer
(@photogbrum) reported
@HSBC_UK dad died 2 weeks ago & I had to go out for the first time to your Harborne bank to start dealing with his account. I cried all the way. I got there at 3:45, a sign in the door said it had closed since 2:30 due to covid. No information about tomorrow. I’m so upset.
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uncoolsam
(@uncool_sam) reported
@HSBC_UK Yep, tried all that. Got the message, "We're sorry, we are unable to amend your standing order. Please try again later." Did online chat with customer help who said this was a known issue that is being investigated.
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pmhbyrne
(@pmhbyrne) reported
Could @HSBC_UK ask their phone operatives working from home to respect customers by working in a quiet room so it does not sound like they are on the side of the road
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G kumar
(@govinddhankhar) reported
@HSBC_UK Hello HSBC Uk … I have been gone through with very unprofessional customer service from HSBC Travel Insurance ( spoke with Roger ) who can’t not resolve query and put me through where call gets disconnected automatically after 40 minutes hold … so ridiculous service
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J Unit
(@_JJDC) reported
@HSBC_UK login to app not working. Keeps saying ‘something went wrong’ after I do my FaceID on iPhone. Have new version of app. Never done this before. Tried on different days, still an issue. Help please
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SpiderMum
(@AggieB85671576) reported
@HSBC_UK I was old my new card would be sent ages ago. My old one has been blocked for months. I've had to transfer my income elsewhere to access it. This is not acceptable. Your customer service agents online don't understand anything that is said awful service. Wouldn't recommend!!!!