Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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❤️Lola✊La💜Picotera
(@LLapicotera) reported
@HSBC_UK It is very difficult to contact you by email. There is no option on your website where there is an e-mail address to send a request for help. Everything automated prevents the problem from reaching you. Help!
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Bitcoin Magaznie༝
(@modyip) reported
@HSBC_UK I'm in oversea, my digitial banking is suspended, tried to call the hotline but no one answer the phone. Digitial banking suspended means I cannot even login to my account to start a chat with the CS......... please contact me
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303 Funk 💙 3.5 %
(@303Funk) reported
@robinrimbaud @HSBC_UK @HSBC It must be awful, I can't imagine how much stress this must be putting you through.
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Jane CoomberSewell PhD
(@JaneCoSe) reported
Rant alert 1/???@CoomberSewell and I are unpaid carers. We’ve lost our holiday because our #respite carers let us down. Now @AXA are adding to our misery by refusing to pay out on a technicality and @HSBC_UK keep ******* with our lad’s bank account for no apparent reason.
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Steve
(@Badger_a) reported
@HSBC_UK Thanks Jack but I don't have time. Twitter is full of customers having issues with your online services over the last few days. Please look at the system logs and use the info to sort the problems out for us all. Application started today to open a new current account elsewhere.
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Ben Massey
(@BenMassey1) reported
@HSBC_UK Your support team via support on the app tell me they have limited access and so need to call. I’ve finally had my complaint escalated (think it is maybe the 3rd escalation so not sure what being escalated means) but at least someone seems to be replying now. Seems the only way
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Nicola Carruthers
(@NicolaCarruther) reported
@HSBC_UK is the app down again???? It’s saying ‘service unavailable’…..again….
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fred jones
(@badsaboy) reported
@HSBC_UK All dealt with after a 1hr 15 minute wait. Thank goodness the person on the side of the phone was able to resolve my issue within a couple of mins. Maybe you could use this time to explain to me and any other hsbc customer what’s the issue. Embarrassing is an understatement
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David graham
(@mrdavidgraham99) reported
@HSBC_UK Excuses about excessive waiting times is waring very thin and ultimately not addressing this over many years is quite insulting...when dealing with a bank .. efficient courteous staff is the absolute minimum a customer should expect ..
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Audrey Doyle
(@audreydoyle1) reported
@HSBC_UK I use phone banking to check my balance. Every time I log on to the website the pages are different and it terrifies me to think it might be a scammer site. I am fortunate to still be able to go into the local branch at Wymondham Norfolk where the staff are excellent and helpful