HSBC

Is HSBC down in Wembley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wembley, Greater London, England 12/19/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Wembley, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • bobtheedinburg2 bob@theedinburghbells (@bobtheedinburg2) reported

    @HSBC_UK No - the underwriting team passed a message through the agent saying if an auto check has been done they can’t do a manual one. Banging head against a brick wall was the outcome. Thanks for your communication though - think I’ll tell the story on the money saving expert site

  • dmikni Dan (@dmikni) reported

    @kevmg @HSBC_UK I left HSBC after 25 odd years of being a customer and they really couldn’t have cared less!

  • REPLYBONURGENT bonnie white (@REPLYBONURGENT) reported

    @HSBC_UK @Cambridge_Uni As a report showed that white men and boys are the most disadvantaged above anyone, will you also be pledging £2 million to them too? Will you support 30 White scholars? They could do with your help. An answer would be helpful. In the interests of equality and fairness.

  • davidkh001 davidkh001 (@davidkh001) reported

    @HSBC_UK No your app is always the latest one to be updated. Please increase the frequency of update. How come a user cannot access his bank account... This is not acceptable!

  • MerlinWarthog Merlin Warthog (@MerlinWarthog) reported

    @HSBC_UK ...and the number of phone numbers I was given and the time this has taken me. Why would I take more of my time to submit a report when I am already telling you about the issue here and HSBC know about it following the tweets yesterday?

  • c_dodson_thatch Chris Dodson (@c_dodson_thatch) reported

    @HSBC_UK @Cambridge_Uni Interesting that @Cambridge_Uni turned off the comments. This is not equality. If a white singer set up a foundation to solely help white kids, can you imagine the uproar?

  • TimObleukhov Timofey Obleukhov (@TimObleukhov) reported

    @HSBC_UK it’s MY money on MY account, only I can decide what to spend it on. You’re only providing ME service to help ME do so. You see my point? I’m closing account in your laundry-bank, hope you all have diarrhea every day.

  • RaySammy11 @Spikey Plant (@RaySammy11) reported

    @Cambridge_Uni @HSBC_UK White working class boys need the most help. Unfortunately they will be ignored by the middle class luvies at Cambridge just like the middle class scum ignored the **** and abuse of working class girls by grooming gangs.

  • Jean_Jeannie1 JeanJeannie (@Jean_Jeannie1) reported

    @HSBC_UK hi. I'm a customer and trying to open two teen accounts. It won't let me upload anything on Jumio? How do I get a customer number for it? No explanation is given. It talks about a letter or a text. Help! In branch no help as no appointments.

  • MerlinWarthog Merlin Warthog (@MerlinWarthog) reported

    @HSBC_UK It is an issue that the Solicitor Team have been told about, it was happening on Friday last week and all day yesterday. I've mentioned it here. I'm not asking you to deal with a mortgage, I asked if this issue is being looked in to. Please see yesterday's thread....