Is HSBC down in Wembley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Ranger
(@CarolRanger1) reported
@HSBC_UK What is going on? No one answering the phones? Terrible customer service. When you pick up I’m going to close my account and go elsewhere!
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Anne-Marie Silbiger
(@annemariepoet) reported
'Kiwi Leisure admin' transaction pending from my bank account for £10 I have no idea what this is for, I suspect it's frau @HSBC_UK I'm on the phone waiting to speak to someone for the past 15 mins. I can't afford to hang on like this! Can someone help me here, please?
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Hemz880
(@hemz880) reported
@HSBC_UK anyone working today? Taking me days! to connect to a human, what on earth is going on?!
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Shell
(@tinydancer1287) reported
@HSBC_UK you are TERRIBLE. My card has been used fraudulently and your customer service agents have no idea what to do. Mixed messages, confusion and terrible service at a frustrating time. They can't even read your system to understand whether a payment has left an account 😐
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Vega S
(@VegaSS76) reported
@HSBC_UK @HSBC_Sport hi, im trying to open global money, getting error message, have been trying to get assistance fir days via chat but very unhelpful and unable to assist! What should I do?
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Emma Bourke
(@Emmielou25) reported
@HSBC_UK Hi thanks but that doesn’t help me speak to someone. Tells me I can call but you won’t take my call without bank details. Says visit us in branch. Not one local with a full service. I just want to know if it’s a small few pence in the account or not so can close it
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Shivs
(@Lady_Lue_) reported
@HSBC_UK I’m fully aware how to create one. The option is not present on your website. This has been raised by a few customers on Twitter already and needs looking into. I’m not calling to set one up when the option should be available on online banking. Ain’t nobody got time for that.
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Samantha Morton
(@Samanth75858460) reported
@HSBC_UK Theres no point now. You couldn't help me on here. You couldn't help me online. You couldn't help me on the App. Your telephone waiting times were in excess of 90 minutes. That's why it was quicker for me to drive to my nearest branch. Terrible outcome but I had no other choice
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Adam
(@AdaGolightl90) reported
@HSBC_UK is it normal for a contactless payment to be authorised from a mobile phone without the wallet open and the card facility requested? Tried to resolve this earlier on the phone and was met with humiliating customer service.
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David Bauer
(@DavidBauer98166) reported
@HSBC_UK, as an HSBC Premier account holder, I used to get through to a phone operator in seconds and was greeted as a Premier customer. Now I have to wait 30 minutes on hold. What's going on?