Hyperoptic outages and service status in Purley, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Hyperoptic generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 8, 1:43 AM GMT+1.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at Hyperoptic
Hyperoptic is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, Bromley, Croydon, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 13 hours ago |
|
Southwark
|
Internet | 9 days ago |
|
Bromley
|
Internet | 16 days ago |
|
Croydon
|
Internet | 1 month ago |
|
Epsom
|
Internet | 1 month ago |
|
Southwark
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
-
Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
-
Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
-
Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
-
Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
-
Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
-
Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
-
Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
-
• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucy Ⓥ 🌱 (@lulu_veganx) reportedThought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1
-
Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.
-
Wayne (@MrWayneyB) reportedAnyone having issues with Hyperoptic Internet?
-
Richard (@Photochromatic) reported@MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.
-
Tom (@TomXFD) reported@status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.
-
neil gorringe (@hopper70) reported@TomThornhill_2 @Hyperoptic Also down for me in London N5
-
SonicTheHaggis (@SonicTheHaggis) reported@Hyperoptic day 4 of no internet… WTF???
-
David Nicholls (@replicants) reported@Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?
-
Twiggy (@heyimtwiggy) reported@EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them
-
Nicci | This Charged Life (@niccimc) reported@Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!