Hyperoptic outages and service status in Purley, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (86%)
- Total Blackout (14%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 10 days ago |
|
Southwark
|
Internet | 13 days ago |
|
Southwark
|
Internet | 21 days ago |
|
Southwark
|
Internet | 23 days ago |
|
Southwark
|
Internet | 27 days ago |
|
Southwark
|
Total Blackout | 27 days ago |
Community Discussion
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Hyperoptic Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Footimaster (@Footimaster) reported@TomStokesFC I found Virgin to be horrible Stokes and overpriced I had to switch I highly recommend Hyperoptic if they do your area much faster upload speeds, cheaper and overall better service
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Stuart Hazeldine (@stuarthazeldine) reported@jamesjnicholls @Hyperoptic Yup. Tech support just told me ‘a specialist will attend the site at 6pm’. I had to call and push them to tell me that.
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Katherine Lovell (@katherinelovell) reported@Hyperoptic why is my WiFi not working 2 days in a row?!
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James Nicholls (@jamesjnicholls) reported@stuarthazeldine @Hyperoptic 6pm! That's outrageous for an issue that has been going on since this morning
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Gareth (@garethashmoreSB) reportedHuge network down Hyperoptic states a national network issues
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Marcelo Hidalgo (@mhmnat1) reported@AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!
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Davdra (@pdavdra) reported@Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!
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Kevin Burke (@kevbur123) reported@Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.
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J (@emirxtesera) reported@AbPMet @Hyperoptic Still down?
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sad jester (@noopdles) reported@GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.