Hyperoptic outages and service status in Purley, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 13, 10:17 PM GMT+1.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Hyperoptic outage reports came from the following cities: Croydon, Southwark, Bromley, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 3 days ago |
|
Southwark
|
Internet | 4 days ago |
|
Southwark
|
Internet | 9 days ago |
|
Southwark
|
Internet | 17 days ago |
|
Bromley
|
Internet | 24 days ago |
|
Croydon
|
Internet | 1 month ago |
Nearby cities with recent reports
Community Discussion
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Hyperoptic Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🌐 (@ajr_codes) reportedHey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.
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Tushar Tony (@TusharTony) reported@Hyperoptic Most useless broadband service ever #hyperoptic
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Amin Salehzadeh (@aesnobari) reported@Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.
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Rob 🇺🇦 (@rsjhayes) reported@it_is_fareed and hyperoptic went down in my area after the first goal. shocking
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Josh Billings (@_JoshBillings) reported@Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up
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Kazza (@Kazza1144) reportedInternet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!
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henry (@hjsbaker) reportedWhat’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?
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Dan Anderson (@FourthStreetDan) reported@TomThornhill_2 @Hyperoptic My connection is back. I’m call it at 1:42:26 and no response. New customer service record for me. Good luck :)
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Chris Murphy (@AggressiveCool) reported@Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.
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Gregor_Masterton (@GregorMasterton) reportedGood god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles