Hyperoptic outages and service status in Purley, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 23, 9:46 PM GMT+1.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Hyperoptic outage reports came from the following cities: Bromley, Croydon, Epsom, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley
|
Internet | 7 days ago |
|
Croydon
|
Internet | 27 days ago |
|
Epsom
|
Internet | 1 month ago |
|
Southwark
|
Wi-fi | 1 month ago |
|
Southwark
|
Internet | 1 month ago |
|
Croydon
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)
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Lucy Ⓥ 🌱 (@lulu_veganx) reportedThought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1
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Carolina (@caro_SpecialOne) reported@Hyperoptic no service, no one knows what is going on, no update, again terrible customer service
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Kieron Charles (@MRKCT_) reportedSolid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.
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ᴄᴍ. (@charliemensah) reported@Hyperoptic CM3 area down?
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MazardsLtd (@MazardsLtd) reported@Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband
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Caesar (@162wales) reported@Hyperoptic My broadband is down. No lights