Hyperoptic Outage Report in Northolt, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Live Outage Map Near Northolt, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Islington, Wandsworth, Kensington, Wembley, City of Westminster, Camden Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Christine
(@cbrown1230) reported
If there is a less reliable and helpful company than @Hyperoptic I'd love to know who it is. Absolutely zero customer service
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VƎↃNΛ🥷🏽
(@ruggeee) reported
The whole of Virgin Media is down. @Hyperoptic can you hurry up and install your fibre on my road so I can give you my money instead.
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M Smith
(@SomeURL) reported
@HyperopticCS I have moved out of my flat and can't get Hyperoptic at my new place 😭How do I cancel my service?
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Cynthia
(@Me__Cynthia) reported
Sorry guys the stream just abruptly stopped. The @Hyperoptic having some outage so rip Internet. Will be back once the Internet is back up if its up not too late. Cheers
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Lekan Adigun 🇳🇬🇬🇧
(@L3kanAdigun) reported
Why’s hyperoptic so slow tonight ffs
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حلمي كريم
(@iamHilmiSamat) reported
Finally decided to register for @virginmedia and guess wait the earliest installation is in 2 weeks, 28th of July. So my property will have no wifi until then. Only if @Hyperoptic would told me earlier that they would not support my location, I would’ve registered with Virgin
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Neil Young
(@NeilYou72344356) reported
@Hyperoptic worst company ever! DO NOT CHOOSE @Hyperoptic kept stringing me along for 8 months before sending me an email saying “sorry you decided to cancel” do not believe a word they say. Save yourself time and money and find a different provider.
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Richard Gross
(@rajeitltd) reported
@HyperopticCS @Hyperoptic @HyperopticCEO Today is the 11th July. Still no service, still no explanation as to why no service. All we hear is "hopefully". Perhaps I should speak to OffCom and ask them to find out what the issue is.
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Effiòng "kôkò" Attāi Jr.
(@effiongattai) reported
@HyperopticCS @Hyperoptic we have not had any network for almost 2 hours now. We rely on this @Hyperoptic network for 98% of our services and business and now we just waiting. Please what's happening. Aylesbury
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Hussain765
(@Hussain7652) reported
@Hyperoptic Hi my internet has been down all day. I wanted to know what is happening but i cant get through to customer service or online chat. Can i get some information on what is going on pls