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Hyperoptic

Hyperoptic outages and service status in Northolt, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Northolt, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Northolt, England

The most recent Hyperoptic outage reports came from the following cities: Kensington, Stanmore, and Hammersmith.

CityProblem TypeReport Time
Kensington Internet 13 days ago
Stanmore Internet 13 days ago
Hammersmith Total Blackout 2 months ago
Hammersmith Internet 2 months ago
Hammersmith Internet 3 months ago
Hammersmith Internet 3 months ago

Community Discussion

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Hyperoptic Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • BuzzingWhy
    WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so weโ€™re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic canโ€™t seem to install my wifi despite it all being installed in my building... I know itโ€™s a #FirstWorldProblem by try a pandemic with no WiFi...

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, thatโ€™s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad itโ€™s rarely available.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldnโ€™t happen. Their customer service is often unbelievably rude.

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • SonOfCarl
    Veracious Rex โœŠ๐Ÿพ ๐Ÿ‡ง๐Ÿ‡ง Smiley ๐ŸŸ โ›… (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic ITโ€™S DOWN. DONโ€™T TRY DEALING WITH SUPPORT. THEY WONโ€™T RESPOND @HyperopticCS @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jammach
    ๐Ÿณ๏ธโ€๐ŸŒˆ Gavin Barrie ๐Ÿณ๏ธโ€๐ŸŒˆ &โœ‚๏ธTQ+ (@jammach) reported

    @AussieBromo I pay ยฃ35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.

  • ells_afc
    ells๐Ÿฆ‹ (@ells_afc) reported

    @FourthStreetDan @TomThornhill_2 @Hyperoptic What area are you in? Iโ€™m watford and no service since 1am

  • AMCApe2000
    Tinku (@AMCApe2000) reported

    @Hyperoptic has to be the WORST customer service ever! Changed my provider last month, and they still chasing me for a bill, even though they called me last month and said I owe nothing. Their customer service keep cutting me off!!! Disgraceful

  • caro_SpecialOne
    Carolina (@caro_SpecialOne) reported

    @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

  • NRManc
    Neil (@NRManc) reported

    Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which canโ€™t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

  • TomPickering
    Tom Pickering (@TomPickering) reported

    @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time ๐Ÿซ  pretty sure it got me out on a warning list as unreliable due to internet for a while

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    Nearly at 8 hours of outage now. Shocking @Hyperoptic

  • Farah54894793
    farah (@Farah54894793) reported

    @Hyperoptic awful service, got the installation 2 days ago and still no internet they donโ€™t have no answer and expect us to wait without internet they take hours to pick up regret joining them

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

  • joyjppercival
    Jean-Paul Percival (@joyjppercival) reported

    @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.