Hyperoptic Outage Report in Northolt, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, City of Westminster, Croydon, Ealing, City of London and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Premier League Chat
(@premleaguechat) reported
@Hyperoptic Can you help? I ordered hyperoptic box over a week ago, took a week for the socket to be fixed & still no internet I have called your team over 15 times spending over accumulated 6 hours on the phone!!! Its frustrating as nobody seem to know what they are doing
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Andrew Ferguson OBE
(@MrSaffron) reported
@journey_ev @Hyperoptic @premnsikka Current issue is not length but an inflation linked price rise. This appeared shortly after regulator rubber stamped an inflation based formula for wholesale prices of largest retailers in 2021.
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Kevin Taylor
(@Tayluur82) reported
@virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?
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Neil Thornton
(@whatneildid) reported
Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?
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Christopher Trimby
(@cmtrimby) reported
@Hyperoptic apparently some members of your team have just been to 2 Hardwicks Square (SW18 4HU) and now my internet is not working.
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Simon
(@cheekygobshite) reported
@AshScrivens @virginmedia @Hyperoptic I’m not far behind after a 7 year customer and now out of contract they’ve put my broadband only up to £60 a month. Community Fibre for a faster speed at £25!
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natalie
(@NJBole) reported
@Iadygut @Hyperoptic you'll pack in this mate **** if it kills me x
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Joanne
(@JoanneHayleyy) reported
@Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer monday afternoon 10/10 customer service
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Abhishek Roy, MD, MBA
(@abhishekroy) reported
Upgraded my 150Mbps broadband to 1Gbps broadband. Thank you @Hyperoptic for the quick service. Came a long way from 100kbps days to 1Gbps. I am waiting for the day when WiFi routers are able to support full 1Gbps. Currently, one would get somewhere between 400-700Mbps over WiFi.
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Stoo Trench-Morris
(@FeverPyretic) reported
@markdrew @Hyperoptic None of those providers actually give what they say. You are probably not kissing out, and if they do give what they say, it is part of a 'New customer' deal.