1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Hyperoptic
  6. ❯
  7. Northolt
Hyperoptic

Hyperoptic outages and service status in Northolt, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Northolt, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Northolt, England

The most recent Hyperoptic outage reports came from the following cities: Hammersmith, Southall, and Kensington.

CityProblem TypeReport Time
Hammersmith Internet 17 days ago
Southall Internet 23 days ago
Kensington Internet 2 months ago
Southall Wi-fi 2 months ago
Ealing Internet 3 months ago
Hampstead Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • SonOfCarl
    Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • BuzzingWhy
    WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JordyOnside
    Jordan🇩🇲 (@JordyOnside) reported

    @diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage

  • RameezKaleem
    Rameez Kaleem (@RameezKaleem) reported

    @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

  • CicomoNosca
    Shivers (@CicomoNosca) reported

    @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

  • SharonM68999167
    Sharon Murray (@SharonM68999167) reported

    @hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic

  • TheRealZotac
    ZoTacStreams (@TheRealZotac) reported

    @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs

  • stuarthazeldine
    Stuart Hazeldine (@stuarthazeldine) reported

    @Hyperoptic Comms re: today’s outage have been nothing short of abysmal. 1 text at midday then 9 hrs of silence. We had to scour Reddit to get info from 1 of your engineers. Do you have even have a comms team or did you cut them to save £££? Are they on holiday? SHOCKING.

  • RedArmy99
    Den Perry (@RedArmy99) reported

    @MrNickKnowles @SkyUK @skytv If you are a residential customer with access to AltNets like YouFibre or Hyperoptic, you’d be an idiot to consider Starlink.

  • dikong87
    Di Kong (@dikong87) reported

    @Hyperoptic my internet is down. I’m in SE3 area in London.

  • DanJPScott
    Dan Scott (@DanJPScott) reported

    @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡