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Hyperoptic

Hyperoptic outages and service status in Harrow, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Harrow, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Harrow, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Tower Hamlets, Kensington, City of London, Southall, Camden Town, City of Westminster, and Ealing.

CityProblem TypeReport Time
London Total Blackout 3 days ago
London Internet 3 days ago
Southwark Internet 3 days ago
London Wi-fi 3 days ago
London Internet 3 days ago
London Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • steve_race
    Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street ๐Ÿ™„๐Ÿ™„๐Ÿ™„

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldnโ€™t happen. Their customer service is often unbelievably rude.

  • BuzzingWhy
    WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so weโ€™re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic canโ€™t seem to install my wifi despite it all being installed in my building... I know itโ€™s a #FirstWorldProblem by try a pandemic with no WiFi...

  • The_Stockboy
    Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • SonOfCarl
    Veracious Rex โœŠ๐Ÿพ ๐Ÿ‡ง๐Ÿ‡ง Smiley ๐ŸŸ โ›… (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic ITโ€™S DOWN. DONโ€™T TRY DEALING WITH SUPPORT. THEY WONโ€™T RESPOND @HyperopticCS @Hyperoptic

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • Fursecroft
    Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • helmutpflueger
    Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I canโ€™t work from home today because my @Hyperoptic wifi has now been broken for nine days, I canโ€™t cycle because itโ€™s too hot, and the only form of air conditioned public transport is on a restricted service ๐Ÿ˜”

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • The_Stockboy
    Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But Iโ€™m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenSimo
    Kylo (Lau)Ren (@LaurenSimo) reported

    @Hyperoptic Wonโ€™t be able to watch this because of your poor service. When will WiFi be reinstated to SW19?

  • megpb_
    Megan (@megpb_) reported

    Is anyone a wifi customer with #Hyperoptic? Looking to switch & they can cover our postcode, but not sure if deal & price is too good to be true?!

  • tikufrasheri
    tiku frasheri (@tikufrasheri) reported

    @Hyperoptic Service is been down for about 2 hours, any chance to have it back up tonight ? Slough

  • kels_mclaughlin
    Kelly McLaughlin (@kels_mclaughlin) reported

    @spookymornings @HyperopticCS Spooky Mornings are you able to report your issue to Hyperoptic via telephone, they have not had any other reports and so are not treating the issue as a wider problem. Thanks

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @Hyperoptic Not good customer services when the system goes down & u lose Internet for 3.5 days as the can't access the property to fix it. Make sure they have 24-7 access before signing up.

  • cjssw11
    chris (@cjssw11) reported

    @Hyperoptic unbelievably bad customer service on telephone - worst Iโ€™ve had the misfortune of dealing with in the last ten years - itโ€™s like BT in the 80s a joke

  • RyanLeeEditor
    Ryan Lee (@RyanLeeEditor) reported

    @CatsAreLoud 75Mbps for less than ยฃ28pm sounds like a damn good deal! Just wish FTTP was more commonplace in areas outside London, 'cause Hyperoptic does 1Gbps for ยฃ45pm... :/

  • maracus27
    #IveJewishMates #But #ISRAEL #IS #A Racist #State (@maracus27) reported

    @kentaylor56 @Lord_Sugar I have first hand experience of atrocious service from 'working from home' people who only live a short distance from the office they should be in. That includes atrocious Labour run Hackney (voted Labour all my life) EDF Thames Water Virgin Media & Hyperoptic. Get back2work!

  • Mirza18057668
    Mirza (@Mirza18057668) reported

    Not a great start by @Hyperoptic @HyperopticCS -internet not working since it was installed this morning. What a let down.

  • MooreMoDz
    Lewis Moore - MooreMoDz ๐Ÿฅ (@MooreMoDz) reported

    Not only was @virginmedia acting slow, I was playing @SeaOfThieves with my friends and got disconnected because the WI-FI decided to kill itself. Happens all the time. Itโ€™s disgusting. Please @Hyperoptic, when you coming to Blackpool?