Hyperoptic Outage Report in Harrow, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Kensington, City of London, Southall, Southwark, Camden Town, City of Westminster, Ealing and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Kensington |
Internet | |
| City of London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Splashy
(@lord_splashy) reported
@Pepparami @Hyperoptic Nice big printout of them used for target practice - would that make me a bad person!
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🐺 Coolio Versipellis Wolfus 🐺
(@Coolio_Wolfus) reported
@pcgamer Try having a UK #BT supposedly FTTC connection giving 0.2 mbps upload & being told on reporting it that the download speed is ok & I would be charged by #OpenReach if no fault found. It was so bad I couldn't even get my email, yet #BT said it was fine. Can't wait 4 @Hyperoptic
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David Geraghty
(@davyg006) reported
@Hyperoptic yet again this week the internet has gone down in E3 London, it’s been off all morning and no calls being answered, what is going on?
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𝙻𝚘𝚛𝚍 𝚂𝚑𝚊𝚡𝚡𝚢 𝙸𝙸𝙸 💀
(@LordShaxxy) reported
@HyperopticCS @IAmAGiantMonkey We’ve used our work holidays waiting around for Hyperoptic for there to be no resolution. I’m not letting this slip. I’ll be writing a very thorough complaint to you guys because this whole process has been a COMPLETE **** show. Are you guys running your company from a shed?!?!
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𝙻𝚘𝚛𝚍 𝚂𝚑𝚊𝚡𝚡𝚢 𝙸𝙸𝙸 💀
(@LordShaxxy) reported
@HyperopticCS @IAmAGiantMonkey He never told us there was any issues. Turns out I caught him driving back later on he didn’t knock on I chased him down to be told he’ll need to come back the next day. Maybe? I have no time slot and this is nothing official from Hyperoptic. Who am I letting in my house?!?!
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Jack Bailey
(@PoliSciJack) reported
@MartinDDean @ajvgriff1987 Basically constant signal dropping which appears to be unrelated to my router. I had mixed experiences with Hyperoptic, though better than at the moment (TalkTalk). That said, I've moved into a house so HO is no longer an option.
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🌖 Patrão ⛓️🕸️
(@MattarOfFact) reported
Avoid @Hyperoptic at all costs. Worst broadband I've ever had. @HyperopticCS I've been on hold for 20 minutes just trying to cancel this crap - can't even get that right.
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Heavy Little Lights
(@chama98) reported
@virginmedia @richie_rich77 One of the reasons why I went with @Hyperoptic excellent service and customer care. See if its in your part of town. If Virgin are messing around cancel within the 14 day period.
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🏳️🌈Wee Shubba (She/Her)🏴
(@weeshubbasworld) reported
@Hyperoptic WiFi has been down all night. But service checker thing is on green.......... #wifidown #hyperopticdown
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Marcu$
(@marcusmichaels) reported
@Hyperoptic are you down in Hertford? My internet has stopped and when trying to log in to my hyperoptic account to check service status, I can’t get past the login screen (just loads forever)