Hyperoptic Outage Report in Harrow, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (16%)
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Wi-fi (11%)
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E-mail (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Islington, London, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Camden Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Wi-fi | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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WhyIsItBuzzing
(@BuzzingWhy) reported
from
Richmond, England
Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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JY🔴
(@_jyMVP) reported
@hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.
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mike barrett
(@mikebar38794247) reported
@Hyperoptic Don't consider this company. They have NO specialist engineers available at the weekend!? 3 day outage in SE London.
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Supraa
(@SupraaRL) reported
Stay clear of @Hyperoptic, waiting 9 days en-counting to get broadband activated. Customer Service just say ticket is raised and no updates from Technical team, apparently "Urgent priority". Sometimes it's worth paying a bit more for a much better service.
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Virch
(@virch) reported
Hi there, @SkyUK We are having a very disappointing experience with @HyperopticCS and @Hyperoptic and we'd like to know if there is anything you can do to help us.
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HyperopticCS
(@HyperopticCS) reported
@AbdulHai23 Hey there! Hyperoptic provides a landline phone line only through the router, or a SIP account if a virtual voip is being set up. After that, it's up to the customer which phone/software they'd like to use.
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Cynthia
(@Me__Cynthia) reported
Sorry guys the stream just abruptly stopped. The @Hyperoptic having some outage so rip Internet. Will be back once the Internet is back up if its up not too late. Cheers
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Richard Gross
(@rajeitltd) reported
@hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.
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Places for People
(@placesforpeople) reported
"What are the localised issues in #communities, what resources do we as a business have available, and what do we need to do to make sure our customers take up the opportunities we provide? It isn’t just about giving them a device." - James Prowse, @Hyperoptic #Housing2022
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Fabio
(@frombauer) reported
Hi @Hyperoptic @HyperopticCS any idea when service is being restored around E14 9B? It's been over 2 hours...
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kathryn mcguinness
(@KMcGuinness28) reported
@pipejack1984 @Hyperoptic Mines been down 8 days!!! I've called them every day for them to say its technical problem sorry!