Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wraysbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wraysbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wraysbury, England

The most recent Nationwide outage reports came from the following cities: Maidenhead, Hounslow, Hayes, and Wembley.

City	Problem Type	Report Time
Maidenhead	Transfer	12 days ago
Hounslow	Login	25 days ago
Hayes	Transactions	29 days ago
Wembley	Mobile App	1 month ago
Hounslow	Login	2 months ago
Walton-on-Thames	Login	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Wraysbury, England

Latest outage, problems and issue reports in Wraysbury and nearby locations:

• 
  Nigel Vivian (@nigelvivian) reported 39 seconds ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Who Cares (@ihatetimBL) reported 19 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Adam Rees-Taylor (@adamreestaylor) reported 19 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Who Me? (@Mr_ML07) reported 28 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Steve Brown (@BrownGFX) reported 30 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 35 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Maureen McGinn (@mcginn_maureen) reported 46 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Stephen McClay (@SMcClay29) reported 48 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 49 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Martyn Herriott (@MartynBracknell) reported 56 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 55 seconds ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Joy Brooks (@JoyBrooks99) reported 4 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Darren ッ (@NerradSelims_91) reported 5 minutes ago

  Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

• 
  Sid **** knows what the numbers are about (@Sid50794535) reported 7 minutes ago

  @Loopify I tried to take £3k out of @AskNationwide same **** …

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 7 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

• 
  can (@KJWXXX) reported 7 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  asma (@asmaabdv) reported 8 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  Georgina Grimwood (@_GeorginaMG) reported 8 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 10 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported 12 minutes ago

  @AskNationwide trying to make payment to my catalogue and the funds are there but keeps declining. Do you know why this would be? (Any fake account offering help will be reported)