Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wraysbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wraysbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wraysbury, England

The most recent Nationwide outage reports came from the following cities: Maidenhead, Hounslow, Hayes, and Wembley.

City	Problem Type	Report Time
Maidenhead	Transfer	12 days ago
Hounslow	Login	26 days ago
Hayes	Transactions	30 days ago
Wembley	Mobile App	1 month ago
Hounslow	Login	2 months ago
Walton-on-Thames	Login	2 months ago

Community Discussion

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Nationwide Issues Reports Near Wraysbury, England

Latest outage, problems and issue reports in Wraysbury and nearby locations:

• 
  Maureen McGinn (@mcginn_maureen) reported 16 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Stephen McClay (@SMcClay29) reported 23 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 26 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Martyn Herriott (@MartynBracknell) reported 30 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Who Me? (@Mr_ML07) reported 33 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Adam Rees-Taylor (@adamreestaylor) reported 36 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Nigel Vivian (@nigelvivian) reported 39 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Who Cares (@ihatetimBL) reported 39 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Steve Brown (@BrownGFX) reported 49 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 54 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren ッ (@NerradSelims_91) reported 4 minutes ago

  Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

• 
  Teddy. C Youg (@TeddyYoug64898) reported 5 minutes ago

  @AskNationwide. I still can’t believe how I was treated as a disabled man , by your bereavement team . Absolutely disgusting service.

• 
  Bobby Zelmut (@cockwomblefree) reported 12 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  Ethan (@ethanms10) reported 13 minutes ago

  Told to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Let’s see if they fix it, else I’m emailing their CEO again 🙃

• 
  Paul Bottomley (@paulomcfc) reported 19 minutes ago

  @AskNationwide is there a problem with your app? Everytime I try to add money to my revolut account the connection to Nationwide says sorry something seems to have gone wrong

• 
  Robstar 🚀 (@roballport) reported 26 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  Barry O'Neill (@BCJONeill) reported 26 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Chris Dawson (@ChrisCharlesD1) reported 27 minutes ago

  @AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.

• 
  Not 𝕏, but ✴.·´¯·.·★ 🎀𝓧𝓲𝓽𝓽𝓮𝓻🎀 ★·.·¯´·.✴ (@TTS68638089) reported 27 minutes ago

  @AskNationwide I can log in now on desktop. I assume the maintenance-type work started early, but only one other person said that they had the same issue. I don't know.

• 
  Michelle Moat (@michelle_moat) reported 27 minutes ago

  @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.