Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 11/27/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (24%)

    Website (24%)

  3. Login (12%)

    Login (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • spiderlegs1982 Mandy Collins (@spiderlegs1982) reported

    @mrs_coyle @AskNationwide Third time they've had this issue since Xmas. Getting a bit daft. I thought I wasn't getting money in because of it!

  • BodenJones Catherine Jones (@BodenJones) reported

    @AskNationwide Hi Nationwide. It's January 4 now, I'm on your website and it tells me 'all incoming and outgoing payments are delayed at the moment'. Can you tell me what's going on please and when this will be rectified? thanks.

  • CryptoCitiZen4L Crypto Citizen (@CryptoCitiZen4L) reported

    @AskNationwide You can't claim to be a bank and not have payment services. Your app has been terrible all year too. Changing banks this week. Goodbye

  • paul_havers Paul Havers (@paul_havers) reported

    @AskNationwide what is going on, another payment outage and a payment made to another account is still not showing up although taken from current account……not impressed😡😡

  • greeni12 Greeni Van Bronkhorst 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@greeni12) reported

    C'mon tae fek @AskNationwide How are we supposed to access our accounts when your system is down again. 3rd time in less than 2 weeks this is totally unacceptable

  • curevirginity20 Robbie Allen (@curevirginity20) reported

    @AskNationwide is there going to be a more long term solution to this issue with payments? Once in a while I can understand the issues but over the past 6 weeks the service has been abysmal. Always sang Nationwide’s praises but this is making me want to change banks… #unhappy

  • BovillSally Sally Bovill (@BovillSally) reported

    @AskNationwide It would be helpful if you could tweet an update about today’s issue rather than just replying to individual customers.

  • MasoodHameed1 Masood Hameed🇵🇰 (@MasoodHameed1) reported

    @EllieFarrow @AskNationwide had a nationwide issue. I am also facing the issue. My funds got stuck in between two f....ing idiotic bank servers.

  • 2208Sarah sarah cupit (@2208Sarah) reported

    @curevirginity20 @AskNationwide my nationwide banking has been down all morning to say this has been the 3rd time since christmas eve is a disgrace, they never give a time frame on when this will be fixed last time it happened my payments didn't go through unt 9.30pm not goo enough at all!!!!!

  • Monkey_13oy Chris Rider (@Monkey_13oy) reported

    @AskNationwide There are still issues!! A payment doesn't seem to be getting into my account, so not enough funds to pay bills today. Is this due to be sorted this morning? If this isn't sorted will I get compensation for my failed bill payments?