Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 12/22/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Southall, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherNewell2 Heather Newell (@HeatherNewell2) reported

    @AskNationwide Yes I have. I’ve had to uninstall and reinstall 6 times now! It works once and the stops working! Is there anything else I can do, getting ridiculous having to do this every time I need to log in

  • jenibate Jeni Bate (@jenibate) reported

    @AskNationwide That's a very long 24 hours! Or was that enough time to cross check my name with the open ticket with cust serv and find other reasons you won't help me care for my parent?

  • _peterhopkins Peter Hopkins (@_peterhopkins) reported

    Hey @AskNationwide any chance someone could call our son in Washington DC whose card you’ve managed to freeze. On hold on your ‘helpline’ and customer service is closed.

  • SillarsAnthony Anthony Sillars (@SillarsAnthony) reported

    And so day 29 comes to a close (that is 43 days since request for settlement figure submitted). And guess what? NOTHING. No positive reaction from @AskNationwide or #themortgageworks. What #crapcustomerservice. In all my working days i have never come across such #incompetence

  • SiGi1969 Northern Luddite (@SiGi1969) reported

    @AskNationwide you have removed the secure message facility from my account and I have been forced to use the chat service Arti which is unable to answer my query and I am now waiting to be connected to one of the team for the last 30 minutes. Please help!

  • LutonNewsBev Bev Creagh (@LutonNewsBev) reported

    Shout out for Ella @AskNationwide in Hitchin x it took less than five minutes to change my account into my new married name x unlike @_Railcards who want me to cut up my current card and send them the pieces before they’ll issue a new one - you couldn’t make it up

  • Sheiladoyle20 Sheila doyle (@Sheiladoyle20) reported

    @AskNationwide any problems with logging in on Telephone Banking today

  • _peterhopkins Peter Hopkins (@_peterhopkins) reported

    @AskNationwide Thanks Mel, Samantha from that number is trying to call him now (issues with mobile phone usage cap).

  • HeatherNewell2 Heather Newell (@HeatherNewell2) reported

    @AskNationwide iPhone 11. Was never a problem until about a week ago and now just doesn’t let me log in unless I uninstall

  • IainCathro Iain Cathro (@IainCathro) reported

    @AskNationwide 20mins yesterday and 16 mins (so far) waiting on someone to pick up a call is UNACCEPTABLE. This is not a service that is fit for purpose. This needs to be sorted @financialombuds #mortageworks