Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 12/18/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Southall, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • leadbyfllw fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @AskNationwide Nick, I'm not holding out for much. Already been given pretty daft, unhelpful responses. You can check with reference 00003960252. Tired of the rubbish. Clearly, customer protection isn't part of your offering.

  • zyrxet Rishi Purkayastha (@zyrxet) reported

    @AskNationwide @lydss_121 Contactless isn't working for me as well. What's the solution?

  • nicelittlestar Rosie ⭐️ (@nicelittlestar) reported

    @AskNationwide @AskNationwide #FlexStudent Use student discount codes/ cards, there are lots out there to help save money on meals, shopping etc

  • chazbalfour charlie🌿 (@chazbalfour) reported

    @AskNationwide hi, i chatted online with one of your employees and they said i would need to speak to someone on the phone about my issue. i know your lines aren’t open til tomorrow, but it’s an urgent Student Finance issue. is there any chance i can talk to someone today?

  • gandybjs loadsa (@gandybjs) reported

    @firstdirect hey. So I hate @AskNationwide because they think PTSD isn't a good enough reason to help with my overdraft. I see you offer 0% on overdrafts of £250 and less. Would you consider helping a new customer so he can pay of the debt?

  • AdvancedRealism Patrick (@AdvancedRealism) reported

    @AskNationwide Buy an air fryer. More healthy and easier to clean / maintain than pans. Uses less oil too so keeps costs down!

  • SaffEdit Abi Saffrey (@SaffEdit) reported

    @AskNationwide I haven't been able to access my accounts via the app or online for 24 hours, and all my attempted card payments yesterday were declined – could this be linked to last night's planned maintenance?

  • huntersserenity 🌟oswin🌟strawberry milkshake updating!🌟 (@huntersserenity) reported

    @AskNationwide #FlexStudent @AskNationwide before buying the books you need for your course, check if anyone from a year above is selling their copies - you can often get them for a lot cheaper, and selling them again when you're done can help another student down the line!

  • FrankieTheSkin FrankieTheSkin (@FrankieTheSkin) reported

    @AskNationwide Why can't I see payment references anymore on the online banking website or in the app? I'm supposed to receive a verification code via deposit of 1 penny, but instead of the code I just see the payer's name repeated in the description column.

  • nav_sl90 Nav (@nav_sl90) reported

    @AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?