Is Nationwide down in Southall, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southall, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (22%)
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Transactions (11%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Southall, Greater London, England
The most recent Nationwide outage reports came from the following cities: Croydon, London, Hounslow, Hayes, Wembley, Kensington, Worcester Park and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Transactions | |
| London |
Website | |
| London |
Website | |
| Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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dee
(@deereid85) reported
@AskNationwide if I’m due money today will it be cleared wven tho the app isn’t working for me to see are update money clears today
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nicola
(@nicolacm1979) reported
@AskNationwide Will customers be receiving compensation for the problems that were encountered on 1st Feb? Due to your technical issues I was unable to make my mortgage payment and have now received a charge from the mortgage company due to late payment 😡
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Lynda Williams
(@Leglesszebra) reported
@AskNationwide Good grief, if women make two thirds of your work force that pay gap is even more shocking! This isn’t a new issue, how much longer do you need to fix it?
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Emma Bromfield
(@bromfield_emma) reported
@Obzyer @AskNationwide No idea then the website said 3 days not good enough is it?
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I'm happy on a Monday, cos I'm retired🥳😵💫
(@Dianne1963) reported
@LaurenWatson86 @AskNationwide Can't access online either...
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Dr Ailsa Holland
(@ailsaholland) reported
@AskNationwide @ApplePipped As a member of @AskNationwide I’d very much like to know what you’re doing to address this terrible pay gap between men and women.
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Becky Horsbrugh
(@BeckyRLH) reported
Anyone else bank with @AskNationwide and absolutely infuriated by their bad customer service?
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Jodana Sandy
(@JodanaSandyXx) reported
@AskNationwide stilll not heard anything after being on chat yesterday since I made the complaint on the 28th February appalling behaviour I’m not recommending to anyone to bank with with nationwide customer service is appalling
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Sean McLuckie
(@sean_mcluckie) reported
@AskNationwide honestly can’t complain for the customer service after the fact. Just had £50 put in my account because I complained about the payment delays. I hope everyone affected got the same #nationwide
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Bradzooka
(@bradzooka) reported
@AskNationwide absolutely appalled at how poor service from nationwide is, delay after delay with mortgage application, now a week overdue and still not had offer sent out despite escalation