Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 11/25/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (23%)

    Website (23%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Lady_greentea Kathy (@Lady_greentea) reported

    @AskNationwide It keeps saying remove card. Used the card today so error is with the reader and not the card.

  • Salmitia Chelle (@Salmitia) reported

    @AskNationwide my card expired last month and I wasn't sent a new one. There doesn't seem to be an option to fix this online. Do I have to call?

  • JulieAltagah12 Julie Allen 🥂❤️ (@JulieAltagah12) reported

    @maybeacoolguy @AskNationwide I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve my stranded account.

  • yair58930366 yair (@yair58930366) reported

    @AskNationwide And instead of help i get told by the staff at the nationwide branch: we cnat give your money and if you need to eat go to a local food bank!! ITS MY MONEY!!!!

  • paul6701 Paul (@paul6701) reported

    @AskNationwide Yes, it was disappointing not to be told it was a Nationwide error, as I’m on leave I wasn’t able to check with work, a message from Nwide would have sorted it. It was also disconcerting to see Nationwide trawling through all my accounts to debit money without letting me know

  • PussandBoots68 PussandBoots68 (@PussandBoots68) reported

    @TheVoxWolf I have online account with the bank I am with because 'they' @AskNationwide would not stop asking me&others to bank online because they didn't want the hassle or touch any cash which I had&others had.Also if it does happen soon they might ask online as soon u open the website

  • yair58930366 yair (@yair58930366) reported

    @AskNationwide We both barclays and monzo bank never had this problem . And i aksed a friend who works with santander and as they put it.. Nationwide is been difficoult and not wanting to give you the money

  • VanessaBails Vanessa Bailey 🌸 (@VanessaBails) reported

    @AskNationwide I know they're open, but I was told that no one can help me with my query. Are there staff who can help with digital banking queries because your advisor said categorically that there were no advisors who could help?

  • Ness20211 Ness2021 (@Ness20211) reported

    @AskNationwide Hi Bobbie, I’ve been chasing via Nationwide’s messaging service since the end of March. I’m given dates for completion that come and go. I want this to be taken seriously. @MoneySavingExp

  • jewelrhi Rhian (@jewelrhi) reported

    @AskNationwide Yes, but this is appalling service on Nationwide's part. I can't get in to take money out during the week and you now close my local branch on Saturdays. The only way to access it was via a card. You need to re-examine this process.