Nationwide status: access issues and outage reports

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southall, England

The most recent Nationwide outage reports came from the following cities: Richmond.

City	Problem Type	Report Time
Richmond	Login	14 days ago
Wandsworth	Login	3 months ago
Wandsworth	Website	3 months ago
Twickenham	Login	3 months ago
Hounslow	Login	4 months ago
Hayes	Transactions	4 months ago

Community Discussion

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

• 
  Who Cares (@ihatetimBL) reported 8 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Adam Rees-Taylor (@adamreestaylor) reported 15 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 20 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Who Cares (@ihatetimBL) reported 30 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Who Me? (@Mr_ML07) reported 34 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 40 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Steve Brown (@BrownGFX) reported 46 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Stephen McClay (@SMcClay29) reported 47 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Nigel Vivian (@nigelvivian) reported 48 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Maureen McGinn (@mcginn_maureen) reported 55 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 57 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachael Santangelo (@Beleza_Rach) reported 4 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  lisa (@lisa98715214) reported 5 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.

• 
  Frazer Grant (@financefraz) reported 6 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Hols 🍒 (@Hmadtmts) reported 13 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  Carl Lamb 🐑 (@carllamby2010) reported 13 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Nick Clitheroe (@NickClitheroe) reported 15 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 20 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Ryan Gerrard (@RyanLGerrard) reported 21 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Sam C (@misssamc) reported 23 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 25 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍