Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 12/20/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Southall, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonMannas Alison Mannas (@AlisonMannas) reported

    @AskNationwide We've both spent a lot of time on the phone today and apparently someone will come back to us. Its a shame the mortgage advisor didn't pick up on the problem and rectify it. If we don't hear back after the bank holiday we will raise a formal complaint.

  • angel_clanger 🎹 Angel C (@angel_clanger) reported

    @AskNationwide I don't think I've actually used in it a cash machine since I got it, but my PIN hasn't changed with the issue of the new card in 2019

  • aw865153 Adam (@aw865153) reported

    @AskNationwide why are your branch staff not able to verify my passport for mortgage ID purposes for an existing customer? However no issues @CooperativeBank, they did it straight away no issues. Much better service with the ethical bank.

  • thecomedyhobbit Stephen Armstrong (@thecomedyhobbit) reported

    @AskNationwide No as she has other payments and now I am unable to travel, buy food or do anything over the Bank Holiday…Thanks for both letting me down and providing conflicting info to both confuse and frustrate…

  • aw865153 Adam (@aw865153) reported

    @AskNationwide Yet you're happy to receive my salary. You're happy to give me a £25,000 unsecured loan along with a 200k mortgage. But you cannot verify some ID because to quote "you don't know me personally" Utter nonsense really guys. Just another disgruntled customer, add me to the list.

  • EarlyTalentMan Rahil (@EarlyTalentMan) reported

    @AskNationwide why does it take so long to get through to your customer lost/stolen card line?? Shocking customer service. Currently unable to access banking app at the moment either. Please DM.

  • bennywhitefoot Ben Whitefoot (@bennywhitefoot) reported

    Heads up for anybody with a personal loan from @AskNationwide banking for 12 years .DONT pay it back in full /advance . I paid off £6000 in one .Went back a few months later for some support literally 400£ and wouldn’t let me Have it . Credit systems a farse.

  • janiesut Jane Sutton 💙 (@janiesut) reported

    I no longer have an account with you @AskNationwide How can I return my card reader? I've checked the website and cannot find any info. Other providers give a return/recycling address.

  • itsmsangelldn Chanel Marie (@itsmsangelldn) reported

    @AskNationwide Down to 2 staff at Nationwide SW16. No security to manage the influx of people coming into branch. Poor staff are trying their best to manage whilst being so short staffed. Head office clearly not putting support measures in place to protect staff or public.

  • nigel_crook nigel_crook (@nigel_crook) reported

    @AskNationwide for the last 4 weeks I have been promised a phone call to solve a problem that you caused with my credit card back in June, terrible customer service, why is it upto me as a customer to keep chasing you to solve the problem that you caused.