Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 11/12/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (20%)

    Website (20%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • StefromBurnley Steve Mason 💙 (@StefromBurnley) reported

    @MoneySavingExp Never. Been with @AskNationwide since 1996 and never wanted to leave. Brilliant service always.

  • AliShopTwit5 Alison (@AliShopTwit5) reported

    @AskNationwide To contact and confirm the address. The problem is with the security questions

  • Drama_Queen85 Emma Toms (@Drama_Queen85) reported

    @AskNationwide I've already called and "chatted" today and yesterday, only to be told that it's "in a queue"... 🙄 I first opened this account 20th April!! Absolutely abysmal service #nationwide #poor #shoddy

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide Worst bank Iv come across for customer service and complaints absolute liers

  • frickleton chris thompson (@frickleton) reported

    @AskNationwide As a Nationwide customer for over 40 years and a resident of NI could you explain why I am excluded and discriminated against

  • FribenceKane Kane Fribence (@FribenceKane) reported

    @AskNationwide your accessibility for deaf people, customer service wise..stinks... Two authorisation emails sent, now there's no record and a 3 day wait when I was able to speak on her behalf before. Now we have to look forward to a weekend spent stressing even more than before.

  • AliShopTwit5 Alison (@AliShopTwit5) reported

    @AskNationwide received letter addressed to husband asking him to confirm his address. He struggles with phone calls, terrible that we now have to take trip into nearest branch to sort this. Plenty of people may not be able too

  • martyno_ryde Martyn Dickinson (@martyno_ryde) reported

    It's been 8 months since I left Nationwide Building Society.. @AskNationwide ... I feel the need to express some feelings I felt working there for nearly 8 years of service... coming soon.. #gayrights

  • Pete12691 Pete1269 (@Pete12691) reported

    @AskNationwide really disappointed that the chat facility isn’t that great. The question I want to ask is how come there are no options for instant transaction notification yet within nationwide? Please get with the times as most banks offer this service nowadays.

  • Teresa_ingram1 Teresa 💜 (@Teresa_ingram1) reported

    @AskNationwide What has happened to customer service 🤔