Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 12/12/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Southall, Greater London, England

The most recent Nationwide outage reports came from the following cities: London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinEdgar4 G∆VIN (@GavinEdgar4) reported

    . @AskNationwide any plans to get rid of the card calculator? It's safe but loads of other orgs get away with not using one. Feels like ransom hardware at this point stopping people from moving money quickly (post login) why the extra hurdle?

  • RJMcColl Rebecca (@RJMcColl) reported

    @AskNationwide I was told by the mortgage assistant that a manager didn’t want to speak to me because they couldn’t do anything to help. Checking that I had heard what she had said correctly, she said ‘yes’ that was what she had been told by a manager. 2/4

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide Im already a nationwide customer, I would like to downgrade my current account

  • LydiaHuIme Lydia 🦮 (@LydiaHuIme) reported

    Joined @AskNationwide to get their switch bonus - so far the WORST costumer service I’ve ever experienced at every turn. No help in branch and can’t get through to a human on the phone 😭 Big regrets.

  • Mollylou1988 Molly (@Mollylou1988) reported

    @AskNationwide Website its to 3 different bills

  • VirtuadminUK Virtu@dmin🎤+🎧+💻=📑 (@VirtuadminUK) reported

    @AskNationwide Any quick way of ordering a new card? When I'm logged in I can't find it anywhere. Your messaging service is so slow and it's getting urgent with my card. Thanks!

  • Gogger16 Gogger (@Gogger16) reported

    @AskNationwide @mlcpfc1 They are awful. Basically you need to carry one about with you to pay anyone instead of using biometrics on phone. Totally outdated so I'm switching as soon as practical.

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    @AskNationwide So ive got to travel to pick one up? When it should have been sent to me??? #MartinLewis this is great service huh? You cant order online without verifying with a card reader!!! regretting ever #switching 😭😭😭😭

  • LeeDrak35026023 Lee Drake 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 🌼 🌞 #gtto (@LeeDrak35026023) reported

    @AskNationwide are crap. Opened an account for me 2 days ago then closed it down the today saying not eligible. No explanation nothing! Must be a bank for the rich then, as my credit rating is nowhere near bad enough to not have a bank account! #Banking #nationwide

  • Gogger16 Gogger (@Gogger16) reported

    @AskNationwide @twpburton Tom, I had the EXACT same issue - they didn't send me a card reader and couldn't make payments! I've made a complaint and waiting to hear back from them. I've received my £200 so this weekend I'm switching again to another bank. I'm not carrying about a card reader all the time!