Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 11/23/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ytivixelfeR Gratus.eth (@ytivixelfeR) reported

    @Godfrey_Bloom @AskNationwide May I recommend Bitcoin for your next bank. 24hour service. Transfers take around 30mins and cost a few cents, and best of all there you don't have to deal with a phalanx of half-wits in order to do anything.

  • Carlbut64917569 Carl butcher (@Carlbut64917569) reported

    @JamesPGoddard90 @Godfrey_Bloom @AskNationwide Agree absolutely brilliant service can’t fault them

  • ytivixelfeR Gratus.eth (@ytivixelfeR) reported

    @Godfrey_Bloom @AskNationwide May I recommend Bitcoin for your next bank. 24hour service. Transfers take around 30mins and cost a few cents, and best of all you don't have to deal with a phalanx of 20 year old TikTokers to stop you doing what you want with your money. It does also outperform gold.

  • BCCletts 'H' 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported

    @Heidi_Labour Well I really hope that the bus services are better than on my last visit when everything shut down by 18.30 & I had to cycle out to Potterne Needs to be a serious coach stop on M4 beside @AskNationwide HQ to deliver faster express coach services without driving through Swindon

  • treyc_baby Kenyan Doll 🦄 (@treyc_baby) reported

    @AskNationwide I've done all of that and the person I spoke to was very rude and unprofessional. Absolutely zero help at all!!

  • Petrolhead113 Ian Jones (@Petrolhead113) reported

    @Godfrey_Bloom @AskNationwide Godfrey, Lloyds bank are bloody awful too !

  • Watsley Jay Watson (@Watsley) reported

    @AskNationwide I am really concerned about some of the appalling reviews on the Trustpilot Website about Nationwide and some of the replies in response to those customers. It does raise the question could Nationwide be doing more to improve customer satisfaction. Let's hope

  • NortiLess NortiGirl 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NortiLess) reported

    @Godfrey_Bloom @AskNationwide That’s not true, I bought 5k worth of gold from a local dealer about 3 years ago, no issues at all, payment authorised straight away 🤔

  • XplodingCabbage Mark Amery (@XplodingCabbage) reported

    @AskNationwide That's the number I had an hour-long call to today. Bloke I spoke to was unable to view or edit answers to questions about my income, my use of my Nationwide accounts, or how money is transferred into my accounts, even though they are part of the form that appeared on login.

  • asdfriendly asdfriendly (@asdfriendly) reported

    @draevans @AskNationwide He kept telling her to phone she has situational mutism she uses online chat because she can’t phone She had managed to attend branch with PA given wrong info. Now demanding she return or phones It took gargantuan effort 1st time the result of visit will make next time impossible