Nationwide

Is Nationwide down in Southall, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southall, Greater London, England 12/17/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Southall, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Leesa_fairy Lisa Barnett (@Leesa_fairy) reported

    @AskNationwide No kyle, if I did, I wouldn't be in this ridiculous situation. You could whataspp me as I have hotel wifi but that does not seem an option. As said previously, good luck monday. I want compensation for not access to my own money for two weeks on a holiday. Its jokes

  • Aldrin_Singh Aldrin Singh (@Aldrin_Singh) reported

    @AskNationwide Spoke to Ian. He told me nationwide don’t have to even give the customer a reason to why they declined it even though their legal dept. was telling the customer the mortgage will be complete on a certain date. I would appreciate if you can help me?

  • RichardMuzza Muzza* (@RichardMuzza) reported

    @AskNationwide I called customer service but they can't access by account due to a block put in December. But my card has been working fine since then. What crazy security is that? Now I can't unblock my card because cust svs can't access it. Time for a new credit card provider?

  • vincemarsters Vince Marsters (@vincemarsters) reported

    @AskNationwide Is there a problem with code and text message login at the moment? Only giving using a card and reader as a way in

  • mariner354 Simon Mariner (@mariner354) reported

    @AskNationwide hi - my mother-in-law has signed up for online banking yesterday, but she is unable to download account statements. There is a message saying some information is currently unavailable. Is there any idea when she will be able to access her xurrent account online?

  • vmyersecosse Vicky Myers (She/Her) (@vmyersecosse) reported

    @AskNationwide @BlondeHistorian You need to be more proactive than this! You could DM privately to get the details rather than expecting this customer to call and wait on hold to speak to someone. VERY POOR customer service @AskNationwide 👎🏻

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Dictating the terms on which you provide a service is discrimination harassment & victimisation as per S29 P1-7 #disabledhatecrime i've told you the resonable adjustment required call from mark chapmans office! I've also told you about your ignorant mpearce & that he cannot read

  • Suefarbook Sue farrell (@Suefarbook) reported

    @spamvicious @BlondeHistorian @AskNationwide Same problem here. Hearing challenges has increased so with masks and more requests to call

  • spamvicious Sam 🦻🏻 (@spamvicious) reported

    @BlondeHistorian @AskNationwide It’s so strange how people can be so oblivious. I once had to make a complaint because I had made an appointment to go into the bank and the staff member told me I had to use phone banking. I explained several times I was deaf but he just said he couldn’t help and walked off.

  • lismibaebi Barbara & guidedog Colin (@lismibaebi) reported

    @AskNationwide @BlondeHistorian Unacceptable response! Our guide dogs are trained to go to the front of a queue. Disability training for staff and a proper apology to the customer are a must.