Nationwide

Is Nationwide down in Northolt, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Northolt, Greater London, England 05/04/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Northolt, Greater London, England

The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Slough, Feltham, Wood Green, Golders Green, Wembley, Harrow, Potters Bar, Uxbridge, Brentford and Islington.

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City Problem Type Report Time
United KingdomCricklewood Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomSlough Website
United KingdomSlough Transactions
United KingdomFeltham Login

Community Discussion

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Nationwide Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • fifijo5 Fifi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fifijo5) reported

    @AskNationwide So it turns out Nationwide had blocked lots of customer’s credit cards yesterday due to an “IT Glitch”. Shame @AskNationwide weren’t admitting the IT problems and I wouldn’t of wasted half my evening trying to get through on your constantly engaged helpline #nocustomerservice

  • Rebbeebee Rebecca (@Rebbeebee) reported

    I have been a customer with @AskNationwide for well over 20 years but I’ve never felt less valued as a customer. They don’t care at all about the people that bank with them.

  • xjib Gavin Wells 💙 (@xjib) reported

    @AskNationwide When do you expect online banking and App access to credit card transactions and statements to be restored? It's be unavailable now for weeks!

  • Screwfix Screwfix (@Screwfix) reported

    @ephemeralhype @AskNationwide Hi, I am very sorry to hear this. We have no reported issues. If you could please DM your email address, full name and postal address you have registered with us we can check your customer record. Many thanks, Sheila.

  • Alison_marrs Alison Marrs 💙 (@Alison_marrs) reported

    Good morning @AskNationwide could you advise how I can get a replacement for a broken debit card please? It is neither lost nor stolen and I can’t find an option on your telephone help line that allows me to speak with someone

  • borsay_richard Richard Borsay (@borsay_richard) reported

    @AskNationwide hey! Help please 🙏. I’m on my internet banking and in need of printing 3 months banking statements. I can’t find any way of doing this. I’ve changed to the flex direct recently but nowhere can I print my statements or download as a PDF.

  • Rory196 Chaoticlife (@Rory196) reported

    @AskNationwide Hello, I have waited and waited on your live chat this evening, I have waited longer than 5 days, I have requested 3 times over last 2 months. I live rurally and nowhere near a branch and I want my money out of Nationwide, the service is ridiculous

  • Pwilliamson204 Peter Williamson (@Pwilliamson204) reported

    @AskNationwide hi this morning I used an ATM to withdraw £10. A message came up on screen saying Your transaction has been declined please contact your bank. I have just managed to check my account now and the £10 has been deducted from my account. Help please.

  • johnbrissenden John Brissenden 💙 (@johnbrissenden) reported

    @AskNationwide Hello there. My credit card seems to have been blocked, and I can’t get through to customer service to sort it out. Can you help please?

  • Josephine_kb Josie B (@Josephine_kb) reported

    @AskNationwide Hi Guys, I have a Instant Access savings account already with you Am I able to open another one online as I want to save for something specific. Thanks Josie