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Nationwide

Nationwide down? Current status and problems in Brentford, Greater London, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 30% Login (30%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 11% Transactions (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Brentford, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
London Website 2 days ago
City of London Website 3 days ago
Croydon Transactions 4 days ago
London Website 7 days ago
Tower Hamlets Mobile App 7 days ago
London Website 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • simonnash
    Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • emmadevoil
    Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Tammiford_xx
    Tammi Ford (@Tammiford_xx) reported

    @AskNationwide is there any issues with paymentd this evening?

  • jasonc19833
    jason (@jasonc19833) reported

    As usual these ***** @AskNationwide let there customers down again, so when you need money desperately at 2 in the morning this heap of **** bank decides to do there work on the app, **** this **** bastard bank, ending my account tommoro cos all you have ever done is let me down

  • Siwheels
    Simon Strong (@Siwheels) reported

    @AskNationwide A new customer number, I think...

  • ReeTw33t
    Ree S (@ReeTw33t) reported

    @AskNationwide DON'T bank with Nationwide. Switch service guarantee ignored, didn't happen seamlessly in 7 working days. Nothing but poor service & issues since. Complaints team haven't been back in touch either breaching FOS guidelines.

  • joyccook
    Joy Cook (@joyccook) reported

    @jasonc19833 @AskNationwide Same here so I understand how you feel! I have been locked out of my account for the pass 5months. After appealing did not work I contacted. unitech_support on Insta for help and they did wonderfully well.

  • QUEENCECI7
    CECILIA MWENDA (@QUEENCECI7) reported

    @AskNationwide At the moment the receiving bank says they have not received any communication from you. As you're saying it will take up to 20 working days to complete process. is it okay for you to prove emergency disbursement while waiting for the process. as i said I really need the money

  • QUEENCECI7
    CECILIA MWENDA (@QUEENCECI7) reported

    @AskNationwide @INvolvePeople As a vulnerable customer £20 is a huge money for me WITHOUT IT CANT TOP-UP HEATING and as you are aware I can even apply for an emergency fund with Nationwide

  • ArianeFortin
    Ariane Fortin (@ArianeFortin) reported

    @AskNationwide Sally, this is no help because it’s 1-2 hours wait and you get cut off. I don’t have all that time to wait for every time the bank makes an error. All my payees are in duplicate and some have already been paid twice today.

  • a_lisle
    Andy Lisle (@a_lisle) reported

    @AskNationwide are you having issues with telephone banking today? I need to speak to someone about a text you sent me this morning but just get a recorded message saying lines are closed despite you saying it's available 24/7?

  • jasonc19833
    jason (@jasonc19833) reported

    @AskNationwide I need my ******* money and it's in my account I should be able to use the app to access it