Is Nationwide down in Brentford, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Watford, Walton-on-Thames, Fulham, London, City of London, Waltham Forest, Hackney and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Website | |
| Watford |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Just an Ordinary Person 🌸
(@ordinaryperp) reported
@AskNationwide Asked this question yesterday but received no response. Where can I, as a customer, locate what events and organisation you are supporting?
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Anthony
(@dearden89) reported
@AskNationwide why can't a customer services representative unlock my pin after I've been on hold over 20 minutes? Why is it acceptable for said customer services representative to then hang up when I asked to register a complaint? I knew we should never have opened an account!
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Heather Godfrey
(@HeatherVGodfrey) reported
Well, @AskNationwide, you are advertising your support service for people who need advice on the cost of living, but how us it that someone like me, who has an account problem, has to make do with a stupid chat-bot?
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Bravo
(@Bravo85222875) reported
@AskNationwide Hi there, I still can't access my account. When I try to register for online banking using my customer number everything is acceptable but it refuses to accept my 6 number passcode (which I am 100% sure is correct? I've been trying for a few days. Please advise. Thanks
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Tom from Retford 🏳️⚧️🏳️🌈🇪🇺👠🐶
(@tommyndavis1952) reported
@AskNationwide how absolutely ridiculous my partner has Parkinson’s / dementia I have his POA and we bank with you he’s just received a small inheritance a check /euros we only use @AskNationwide for our banking but we can’t bank said check in our account please 🙏 help us
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Just an Ordinary Person 🌸
(@ordinaryperp) reported
@AskNationwide If you can just provide me with a link - assuming there is one on your website, or elsewhere. I'm interested in what NBS is supporting/funding across the whole UK, not just locally. Thanks
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Sara-Grace Blackburn
(@SGB337) reported
@AskNationwide awful service. Sat on phone for an hour and got nowhere, went online to chat and got nowhere and then went to put complaint in and you guessed it got nowhere! Very clear why I want to cancel my card with you!
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Anthony
(@dearden89) reported
@AskNationwide And there we have a typical Nationwide rude response, just like the customer services rep who hung up on me. Time to start looking at a switch!
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Countess Juniper
(@emotional_Rodeo) reported
from
Manchester, England
@AskNationwide why can’t I send money why do you say you have a technical issue but your service says everything is fine why do you do this to me why do you have to be the most difficult thing known to human kind
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Anthony
(@dearden89) reported
@AskNationwide That's poor. What is the point of a customer services team if they can't complete customer services tasks! Now I have to go to an ATM which will no doubt swallow my card whilst the pin is blocked! #nohope