Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 03/05/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (26%)

    Website (26%)

  3. Login (24%)

    Login (24%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Wembley, Kensington, Worcester Park, London, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.

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City Problem Type Report Time
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • amieexgoodall Amy Goodall (@amieexgoodall) reported

    @AskNationwide I explained they were all pending and still got told it was something they couldn’t help with (four times) thanks for your help Ashley, I’ve logged a complaint.

  • avoiding_bears Kirsty Rolfe (@avoiding_bears) reported

    @AskNationwide sorry, I always start out the process of contacting Nationwide about a problem cheery and polite and end up a gibbering mess

  • HereIsElisa Elisa 🌼 (@HereIsElisa) reported

    @AskNationwide Hi can I use your new cash deposit machine outside your branch in Waltham Cross to deposit money tomorrow? Will there be an issue considering it’s bank holiday?

  • StevenH92833778 Steven Henderson (@StevenH92833778) reported

    @AskNationwide @EnglandFootball So women's football want to turn it into mens football. Very progressive girls. Starting your own demise so you can look soooo virtuous. You have Disney and Netflix all losing money and support for going woke. People really are stupid when it comes to a bandwagon. Good luck. Lol.

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide The app is still working fine on my iPhone. I will give it a few days and, if it is still not working on my iPad, I will be in touch again. Thank you all for your help.

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide Yes, it is. I can still use the app on my iPhone, so it is not a problem for me, but I just wanted to let you know about my experience with the iPad app.

  • richard44656131 Diana Phillips (@richard44656131) reported

    @AskNationwide how do I transfer money from my instant access account to my mortgage account. It doesn’t seem possible on the app ? Thanks

  • MarinersRide Crypto Collector 🔺🦀🔆 (@MarinersRide) reported

    Sent Faster Payment from @LloydsBank acct. @ 00:34 and still not arrived, sent another from @AskNationwide Nationwide Building Society at 09:30 and that still hasn't arrived. Is Faster Payments down? #FasterPayments #Lloyds #Nationwide

  • Katy99451998 Katy Bailey (@Katy99451998) reported

    @AskNationwide my card is being declined for no reason and I have been on hold on the phone for 20 minutes! Why do you block my card for no reason! I need it sorted not to sit on the phone for hours!

  • avoiding_bears Kirsty Rolfe (@avoiding_bears) reported

    @AskNationwide like I really don't know what it is about my mostly-dormant, entirely-in-the-black-for-decades current account that causes continual problems