Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 02/16/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (28%)

    Mobile App (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Hounslow, City of London, London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.

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City Problem Type Report Time
United KingdomHounslow Login
United KingdomCity of London Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Website
United KingdomIslington Website
United KingdomCity of Westminster Website

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • yehitzshannon shannon (@yehitzshannon) reported

    @AskNationwide @swr_2000A Hi I’m getting the same problem. My app isn’t working and says it’s experiencing a technical problem however your apps has the website is working fine

  • Cupra_tim Tim H (@Cupra_tim) reported

    Not the service I expected from @TheAA_UK for a PRE arranged breakdown recovery from the Lake District to South Wales. 6 hours later and We're only 45mins down the motorway! Such a pity @AskNationwide switched to them recently. Very poor comms from the AA too! @LaurenBoobyer

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @AskNationwide is there a issue with payments going in this afternoon?

  • Pexcaza Carol pez (@Pexcaza) reported

    @AskNationwide why is my card not working on the @sainsburys website??? It’s exactly the same card that I use every week!!!

  • kittymoran Bryony Morgan (@kittymoran) reported

    @AskNationwide I am trying to find a specific transaction I made sometime in latter 2017/early 2018 but electronic statements don't go back that far is it possible to get access to early statements or for someone to check for the transaction for me?

  • LaurenBoobyer Lauren B (@LaurenBoobyer) reported

    @Cupra_tim @TheAA_UK @AskNationwide You can say demand for service is high but when you send a driver to the wrong services now delaying us even further it's more of a communication issue

  • xxRooRooxx Rachael Floral🦊🎀 (@xxRooRooxx) reported

    @AskNationwide HELP! My card expires this month and twice you’ve sent me a new one but it never arrives, can you help?? I can’t phone you or use the chat bot so it’s impossible to get any answers, thanks 🙏🏻

  • KerryAn52394637 Kerry Ann (@KerryAn52394637) reported

    Is it me or are the @AskNationwide adverts sickening. People can’t even afford to heat there homes but one persons found some bacon mayonnaise. Wtf. And the lady with a bit of leftover milk, If someone spoke to me like that I’d throw them out my house.

  • jesshershelf jess (@jesshershelf) reported

    @AskNationwide app and website not working?

  • Bossma2348 Ian Taylor (@Bossma2348) reported

    @AskNationwide are your phone lines down? Get to the end of your intro then just cuts me off!