Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 04/01/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (22%)

    Website (22%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Croydon, London, Tower Hamlets, Hackney, City of London, Hounslow, Hayes, Wembley, Kensington, Worcester Park, Waltham Forest and Islington.

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City Problem Type Report Time
United KingdomCroydon Transactions
United KingdomLondon Website
United KingdomTower Hamlets Mobile App
United KingdomLondon Website
United KingdomHackney Website
United KingdomHackney Mobile App

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • markhughes markhughes (@markhughes) reported

    @AskNationwide Building Society who I've used for decades because they are still a mutual and generally decent service and ethics are sliding into dark patterns. Sending more & more supposedly service related emails which are actually marketing disguised to bypass my preferences

  • danielmuir Daniel Muir (@danielmuir) reported

    @WeLookSideways @triodosuk That's too bad 😐. @AskNationwide is not as gold star ethical but does have a lot of good ethics, and the customer service is good in my experience...

  • Crysander Chris Andrews (@Crysander) reported

    @AskNationwide Here's a video I just recorded of me using your website, this is my second browser attempt after Chrome, and it's been like this for months. I start trying to left click, this doesn't work on the sidebar at all. Right click and middle mouse (opening in new tab) works.

  • simonsh82307626 simon shaw (@simonsh82307626) reported

    @AskNationwide My recent attempt to open an account with you which ended in cancellation because of your incompetence and your staff not having access to all departments has now left you open to fraud because I am receiving cheque books etc for the account! You really are sad!

  • DanielM2K20 彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤 (@DanielM2K20) reported

    On app trying update my contact information Email phone number don't tell me this only be done on website if you're then app is supposed make life easier not more difficult @AskNationwide

  • jackod2103 JOD (@jackod2103) reported

    @AskNationwide I got my replacement card today and tried to order something online, but when it went through the website said the bank blocked it

  • kateqknight Kate Quaife Knight (@kateqknight) reported

    @AskNationwide They also cancel your card without notice due to “unusual activity” leaving you stranded ! over 20 years a customer #furious #BadCustomerService #leavingawomanwithoutmoney

  • SharonCurzon9 Sharon Curzon (@SharonCurzon9) reported

    @AskNationwide Hi yes he's sent me Money many times before never had an issue he banks with nationwide aswell and done it from the ATM in branch I am the only payee saved on there so definitely right details

  • SonOfMrBlanc Christian Blanc (@SonOfMrBlanc) reported

    @AskNationwide I am currently travelling through Central and South America for up to 6 months and am unable to do any online banking. I have my card, and customer number, but I have no card reader and the phone number registered to my account is no longer in use. Any ideas?

  • messimeaks99 Brandon Meakin (@messimeaks99) reported

    @AskNationwide hi I’ve just tried making a transaction and I’ve had a text saying my card is blocked but can’t reply please can somebody help