Nationwide down? Current status and problems in Brentford, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (28%)
- Website (24%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Brentford, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 1 day ago |
|
City of London
|
Website | 1 day ago |
|
Croydon
|
Transactions | 3 days ago |
|
London
|
Website | 5 days ago |
|
Tower Hamlets
|
Mobile App | 6 days ago |
|
London
|
Website | 9 days ago |
Community Discussion
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Nationwide Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chester (@Saz2473) reported@AskNationwide Thanks i did call and there seems to be an issue with the app requiring some people to confirm details and need to wait until after 12pm to see if works but there is no information on the service update about this particular issue.
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Ted Morris (@ted_morris) reportedGrumpy old man: episode 82 I really resent this annual performance over home insurance. I moved 2 years ago to @AskNationwide . The renewal this year was 74% more than 2023. A comparison site gives me 16 companies that will do it cheaper. 1/2
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Dan 🏴 (@DI93_) reported@AskNationwide Hi! Does your FlexDirect current account complete a hard or soft search? The website seems to contradict itself saying it's only for credit applications - but suggesting this account needs the full hard search. Thanks for your help.
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Chris Do Different (@DoDifferent_NFN) reportedStanding in the @AskNationwide and a customer is being asked the reason she wishes to transfer money between her accounts. Wtf. "My husband's just died and I don't have enough money in that accoubt" Disgusting, and cannot surely be a lawful requirement.
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tanya murphy (@tanyamaymurph) reported@AskNationwide is there an issue again with payments, both my brother and I bank with you and he's tried to send £20 to my account, it's not sent but his app is saying £20 has gone. He sent again and his app said £62 was gone and now his app saying nothing has sent.
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SCOTT MILLER (@RealityGuru__) reported@AskNationwide Why is the app not closing when swiped away? This has only started since the recent app update. If anyone was to pick up my phone after me they would have access to my bank details. This is a MAJOR security flaw with the app, swiping it closed should close it.
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Robyn Cushen (@RobertCushen80) reported@AskNationwide your app is not working AGAIN. seriously. Sort it out.
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BlueLadyBlue💙🏴 (@BlueLady1875) reported@bobbell58 @AskNationwide We’ve got the same problem too. Can’t access the account.
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Keith Friend #FBPE (@keefdavid56) reported@AskNationwide Hello. Is there a problem paying Everyday cash spend into accounts please
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Jamie Nichole Watkinson (@Ohmygodjammie) reported@AskNationwide hi, I updated my address and asked to generate a bank statement. Since I have done this, I can’t move money from this account or see any of my statements. Says “technical error” and with the statements says “please try again later” can you please look into this?