Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 03/21/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Hackney, City of London, Hounslow, Hayes, London, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster, Watford and Walton-on-Thames.

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City Problem Type Report Time
United KingdomHackney Website
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Complaints_Dubs Another Bad Experience (@Complaints_Dubs) reported

    hello @AskNationwide I have a credit card with you that I now longer use... can i shut down the account pls

  • kirtixhans Kirti 🌟 (@kirtixhans) reported

    @AskNationwide your banking app has been down ALL weekend. When will this be fixed?!

  • steevecopping Steevecopping (@steevecopping) reported

    @NatashaAnnRose @AskNationwide I have had same issue since yesterday

  • kimwright741 Kim (@kimwright741) reported

    Just been in touch with @AskNationwide over an issue with my account. Totally my fault but they were polite and helpful and sorted the issue for me. Contrast that with @VirginMoney who were unhelpful, inflexible and rude. Could do with following Nationwide's lead on politeness 🙄

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide There’s no messaging service option - just calling and as you said the lines are closed

  • LyndsayAsher Asher lyndsay (@LyndsayAsher) reported

    @GemmaSherlock4 @AskNationwide I am having the same problem!

  • ClownSyndr0me Clown Syndr0me (@ClownSyndr0me) reported

    @AskNationwide app isn't working can't transfer money between accounts....all my money is stuck and I need toilet roll!!!! 🙈🙈🙈🙈

  • DeblaEv Deb Evans. Just a barmaid. (@DeblaEv) reported

    @AskNationwide Is the nationwide app for play store down? Or am I going to have to uninstall and re-install? Thanks!

  • VerseMod ♕ ♛VerseMod♛ ♕ (@VerseMod) reported

    @AskNationwide the web chat team seem to only want me to set up a new account and move everything over rather than looking into the issue as they say they cant look into it

  • VerseMod ♕ ♛VerseMod♛ ♕ (@VerseMod) reported

    @AskNationwide I have tried Jamie, tried getting through on the phone yesterday and friday with no luck, the live chat service can't do anything or look into it other than telling me to set up a new account