Is Nationwide down in Brentford, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Nationwide
Nationwide is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (29%)
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Website (23%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hackney, City of London, Hounslow, Hayes, London, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster, Watford and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🙇🏽
(@SwavKDM) reported
@AskNationwide when will the issue be over
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John
(@JohnW195) reported
@AskNationwide any idea when the transfer issue will be sorted. All of my money is in purgatory. Not in either account 😭
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chris siddons
(@ChrisSiddons84) reported
@AskNationwide Absolutely lies from Nationwide. Your faster payment system must have failed today because of your inept systems or because someone phoned in sick and you haven’t got the business continuity plan to deal with a payments issue.
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CET
(@CET_UK) reported
@_amyyma @AskNationwide Hi Amy, I am sorry to hear about this. Can you DM us your CET reference number please? It should start with 'HE'. I will pass your details on to the Customer Relations Team who will look into this for you.
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That girl Jemz
(@lovejmatic) reported
@AskNationwide what is the problem, you keep saying the same thing over and over. People need access their money…will you be compensating customers?
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Man Power
(@Man_Power_Music) reported
@AskNationwide How about some information on when your payments system will start working as you've left me and no doubt 100s of thousands of other customers without money just days before xmas! Will you be compensating us?
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seza
(@sarah_stan1975) reported
@AskNationwide spent 20 mins in shop unaware there was an issue today. The shop cancelled the payment but it is now showing as pending in my account. Will you be able to sort this out please? Also why do you nit make shops etc aware that there is a problem.
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Casey Monaghan
(@caseymartinjj) reported
@AskNationwide why are nationwide the WORST bank ever honestly. It’s issue after issue 😭
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide Been over an hour now. When is this going to be fixed? It is 4 days before Christmas and I need access to the funds I transferred to PayPal URGENTLY.
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soph
(@sophspringett) reported
@AskNationwide can you advise at least what time today this issue occurred with payments? seems weird that i have payments showing as having left my account minutes before an incoming one never made it