Is Nationwide down in Brentford, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (21%)
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Login (19%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Islington, City of London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| City of London |
Login | |
| London |
Website | |
| City of London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Severn
(@Matt_Severn) reported
@AskNationwide Shops are all fully open Hannah. Post Offices are all fully open. Your business and personal customers are all at work. It’s not good enough. If it’s a staffing issue then hire more staff.
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Nina P
(@nina_procter) reported
@AskNationwide As soon as possible. Its not good enough. Can you escalate this issue and put me in touch with someone who can sort this out. I'm confused that Nationwide can't track cash transferred and held within their system.
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Sian
(@tyldonpyrah09) reported
@AskNationwide I'm abroad, in lockdown (with no way of calling you), and I've had 6 fraudulent transactions taken out of my account. What do I do? Help! Thanks 🤞
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glunx
(@Glunx123Glunx) reported
@AskNationwide Unfortunately that doesn't tell me the rates. It just tells me to log in. Where I still can't find the interest rates I am getting.
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M_Raph
(@MRaph7) reported
@AskNationwide Been trying to switch to you for a number of weeks now. But was mis-advised on my initial switch call with your 'customer service'. It seems to me like you are trying to scare off new customers, not get them...
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GarethSamuel
(@GarethSamuel8) reported
@AskNationwide Just an update received a text this morning and money straight into the account for the offer. Great service 👍
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Staceycat
(@le_wahbit) reported
@AskNationwide I’m having trouble accessing my mortgage account online, it doesn’t recognise my customer number…can someone help me figure out how to access it please
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Nina P
(@nina_procter) reported
@AskNationwide He's waiting to be contacted with an update, customer service hasn't been in touch for over a week. No one seems to be able to help.
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Alex 💙
(@OnlyAlex22) reported
@AskNationwide Hello, switch to you completed today and I was an existing customer. How do I confirm I am eligible for the £125 switch offer now switch is complete? Many thanks.
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Cllr. Nicolas Barlow
(@NicolasBarlow) reported
@AskNationwide There is an issue with your app. I cannot make bill payment to existing provider. Tried yesterday as well. Please can you check.