Nationwide down? Current status and problems in Brentford, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Mobile App (27%)
- Website (24%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Brentford, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 1 day ago |
|
London
|
Website | 4 days ago |
|
City of London
|
Website | 5 days ago |
|
Croydon
|
Transactions | 6 days ago |
|
London
|
Website | 9 days ago |
|
Tower Hamlets
|
Mobile App | 9 days ago |
Community Discussion
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Nationwide Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Esteban (@EstebanMaccers) reported@AskNationwide It is now the 12th and Nationwide are unable to answer a simple question as to why i can't buy a bond from them as a life long customer but can via a third party and pay their fees. Truly horrific customer service
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Ali Gaudion Professional Photographer (@Weddingphotos2) reported@AskNationwide PLEASE HELP NATIONWIDE. lifestyle insurance group - they are sending out replacement phones that don't work and taking the excess ... I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. they have 1 star and are scamming everyone
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Rebecca 🎀🧸 (@rebeccajcoco) reported@AskNationwide Bank card is missing on the app. My savings account is showing but then I go to click on it I’m getting that error message. My current account is working fine and my bank card is working.
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Gareth Thomas 🏴👨💻🥁🏒 (@TheStub) reported@ShappiKhorsandi @HSBC_UK Join Starling. It's takes minutes in the app, they will move all your DDs and standing orders. They even do really great business banking. They just work. App only is the only potential issues, but my ND brain loves that. For a bricks and mortar bank I liked @AskNationwide
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Miss NJP (@nicolajpriest) reported@AskNationwide Thanks, but my nearest branch is 10 miles away and the opening hours are during my working hours so I’m unable to do this. Is it not possible to contact customer services and go through any security over the phone (this is an existing payee that carried over during the switch)?
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@jdaviescoates@social.coop on Mastodon (@jdaviescoates) reportedMaria never responded again, but eventually (after a full 17 minutes of silence) Sherry Mae informed me that @AskPayPal can't help at all if it's over 180 days and my only hope (because the transaction was so long ago) is to contact @AskNationwide...
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Smoking_guru (@guru_smoking) reported@AskNationwide Hi there im due to be paid today and I've logged into my online banking app and its telling me I have no account. Then when I go online its saying there's a technical issue. Can you please tell me whats going on ?
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Andrew Griffiths (@AndrewG37241723) reported@AskNationwide @Shelter Shame on you for all the cases you fail to support and the attempts to mask your bad practices
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amanda (@amanda11350524) reported@AskNationwide I have fo e this hence my tweet I was told by advisor they couldn’t help as the issue was with escalation team. No updates and further issue occurred .. Again!
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Luke Mitchell (@lmitchell1706) reported@AskNationwide are awful. Blocked my transaction twice for no reason. Trying to ring them and it took me 10 minutes to get through the crap IVR just to be put on hold. Could do with all the staff members they made redundant in the summer to service the queues.