Nationwide down? Current status and problems in Brentford, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (28%)
- Website (23%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Brentford, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 13 hours ago |
|
City of London
|
Website | 18 hours ago |
|
Croydon
|
Transactions | 2 days ago |
|
London
|
Website | 5 days ago |
|
Tower Hamlets
|
Mobile App | 5 days ago |
|
London
|
Website | 8 days ago |
Community Discussion
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Nationwide Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Neil Arnfield ☠️💙🤍💙🤍🍍 (@neilarnfield) reported@djonesbutchers @AskNationwide Did they help you cash the lad next doors cheque
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NadLique68 (@nadlique68) reported@AskNationwide can you please help me understand why my passport and EU ID card isn’t accepted to withdraw money from my account? Even when I’ve explained I cannot renew it until April 2022 as that’s when the next appointment is? How am I meant to access my account if you don’t
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Chris Hampson 💙 (@Bonzo1805) reported@AskNationwide That’s the number I called and was cut off. Do I need to try this number again? Many thanks for your help.
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Richard Carter (@Richardmcfc) reported@AskNationwide so on the 3 weeks nationwide have banned Apple customers form using internet banking I’ve managed to get a new account and use the new banks app on the same Apple iOS nationwide refuse to update. Well done nationwide. Lost a customer and you don’t care
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Richard Carter (@Richardmcfc) reported@AskNationwide iPhone and it’s just been updated to the latest iOS and was told it would work. Still not working. Funny how my new bank app is working and they’ve not had a problem. Just nationwide leaving customers high and dry. Three weeks now.
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Carole Wallace (@CaroleW444) reported@AskNationwide I contacted the branch and have been able to email the manager which hopefully will resolve the issue. But please, don’t be dinosaurs, move into the 21st century and give individual depts their own email addresses so we can communicate electronically and not by snail mail
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Graham (@StMichael888) reported@MikeScanes18 @AskNationwide Nationwide Building Society are criminally corrupt. No wonder why they have lost so many of there previous customers who have switch to other banks. They haven't refuted closing down in about 4 years became of there disastrous reputation in recent years.
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Max Stevens (@Maxstevens96) reported@AskNationwide I have already logged a complaint through my mortgage broker however the issue is still yet to be resolved we are getting pushed from pillar to post each day it's unacceptable to be receiving this kind of service. Thanks for your assistance though
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Chris Hampson 💙 (@Bonzo1805) reported@AskNationwide NCP not picking up the phone, answering tweets, or answering their website message service. I’m more disappointed with Nationwide and lack of cover. I thought being a FlexPlus customer I would get more help and support. Thinking of closing all my Nationwide accounts now.
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John Lightfoot (@LightfootJB) reported@AskNationwide Yes. No help. Insisted that 10 days was as quick as they could act. How in this day & age can a system error cause an application to need to be manually re-keyed with a 10 day timescale. This is after it was agreed!Only told of issue on day of completion. Causing untold stress.