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Nationwide

Nationwide down? Current status and problems in Brentford, Greater London, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map Near Brentford, England

The most recent Nationwide outage reports came from the following cities: City of London, Harringay, London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
City of London Website 16 hours ago
Harringay Website 1 day ago
London Transactions 2 days ago
London Website 6 days ago
City of London Website 6 days ago
Croydon Transactions 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • simonnash
    Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • emmadevoil
    Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • buzzhornet
    KrisT (@buzzhornet) reported

    @AskNationwide when i put the card in it says error. i've wiped card and card reader and still no progress.

  • JoThomsonhudds
    Jo Thomson (@JoThomsonhudds) reported

    @AskNationwide please can you advise if your systems are down. Logged on to my online account and It’s showing I don’t have any apart from mortgage. Couldn’t make a payment either.

  • e67785a300794ec
    Matt (@e67785a300794ec) reported

    @AskNationwide Says you are having a technical issue when I try to log in

  • buzzhornet
    KrisT (@buzzhornet) reported

    What kind of bank doesn't let you make payments over telephone banking? Card reader giving me an error and imagine thinking the telephone banking would be a back up. Strange times @AskNationwide

  • McglynnDermot
    Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Conversation are done. I tried speaking to Joe Garner's office, but "it's not us". You get what U pay for, so Nationwideare payingfor this level of service.. If Nationwide are happy 4 this to be happening, & Joe Garner obviously is. I'm just warning people. On your side. Yeah.

  • Michell15339490
    Michelle (@Michell15339490) reported

    @AskNationwide this is the 5th working day from my complaint last week and still no contact from yourselves regarding the matter....

  • missbeckyx
    Becky Stewart (@missbeckyx) reported

    @AskNationwide can I suggest you find someone other than @TheAA_UK to provide your breakdown service? 5 hours so far sat at the side of the road. Rude operators, dire service.

  • Valheru19
    Valheru Rides! (@Valheru19) reported

    Ohh great so I can buy a motorbike and @AskNationwide don't bat an eyelid but £60 on tickets to the local zoo for my daughter's birthday and you block the transaction? Absolutely terrible service, time to go #Karen

  • LauraMDietz
    Laura Dietz (@LauraMDietz) reported

    @AskNationwide you have lost a substantial amount of my money within your system. You have told me you have got it but no one seems to be able to track it down or move it into my account. Utterly ridiculous. What’s going on?

  • missbeckyx
    Becky Stewart (@missbeckyx) reported

    @AskNationwide Six hours now and still no sign of being recovered. Seriously reconsidering my account seeing I’m paying for this “service”