Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 04/24/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (28%)

    Transactions (28%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Enfield Town, Feltham, London, Wood Green, Golders Green, Wembley, Harrow, Tottenham, Bermondsey, Tower Hamlets, Uxbridge, Woking, Southwark, Brentford and Islington.

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City Problem Type Report Time
United KingdomEnfield Town Mobile App
United KingdomFeltham Login
United KingdomLondon Login
United KingdomWood Green Transactions
United KingdomLondon Transactions
United KingdomGolders Green Withdrawals

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Ben10701844 Ben (@Ben10701844) reported

    @AskNationwide Do I get a new bank card as soon as I reach 18 as none of the gambling sites are working with the card

  • Matthew_Carder Matthew Carder (@Matthew_Carder) reported

    @AskNationwide My card reader I believe has run out of battery. No error message, the one time code just doesn’t arrive.

  • abigdoob abigdoob (@abigdoob) reported

    @AskNationwide @EnglandFootball I’ve had an account with you for over 30yrs. I’m finding it difficult to reconcile this ad for English football which visually shows only Scotland, with continuing being a customer.

  • NoakesTaylor Taylor (@NoakesTaylor) reported

    @AskNationwide tried opening a new current account the last couple of days but saying you are having issues online - when will this be fixed?

  • gillies_murray Murray Gillies (@gillies_murray) reported

    @AskNationwide Hey Nationwide, filling in an application on your website, it says "Error: Please check your name is 15 characters or fewer." - I guess I could change my name, but thought I might ask if you could fix the box first?

  • rhtkhsl Rohit Khosla (@rhtkhsl) reported

    @AskNationwide Can I switch to your new triple access ISA at 1% if I have an existing triple access ISA at 0.4% with you from a previous year? I only see options to fund it from a Nationwide account where I can select the existing ISA but wanted to confirm that's the right way.

  • huseyinkishi Huseyin (@huseyinkishi) reported

    @AskNationwide Just spoke to your customer service assistant, Lynn (who was ace!). Awful to hear that your staff haven't been treated by respect (and now have to wear bodycams) over the past two years during lockdown.

  • weirdbatok Weird Bat (@weirdbatok) reported

    @AskNationwide I have an overdraft in my account yet it isn’t allowing me to use it. When I try to manage my overdraft, it’s says that I have permission to access that section. What’s going on?

  • GaryParkins1878 GazPaz (@GaryParkins1878) reported

    @AskNationwide Are there payment issues being experienced?

  • Hmmmm12245233 Hmmmm? 🇬🇧 (@Hmmmm12245233) reported

    @AskNationwide is making people close savings accounts & open new ones to access increased rates a ploy to cheat busy working people out of interest rate rises ? Do you win on people who miss this trick ? What % of members get left on lower rates when you entice new customers??