Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 02/01/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Watford, Walton-on-Thames, Fulham, London, City of London, Waltham Forest and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomWatford Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • weirdbatok Weird Bat (@weirdbatok) reported

    @AskNationwide I have an overdraft in my account yet it isn’t allowing me to use it. When I try to manage my overdraft, it’s says that I have permission to access that section. What’s going on?

  • tylerfox29 Tyler James Fox (@tylerfox29) reported

    @AskNationwide we are trying to withdraw some money from isa but not allowing us can someone help

  • GaryParkins1878 GazPaz (@GaryParkins1878) reported

    @AskNationwide Are there payment issues being experienced?

  • frickleton chris thompson (@frickleton) reported

    @AskNationwide As a Nationwide customer for over 40 years and a resident of NI could you explain why I am excluded and discriminated against

  • Hmmmm12245233 Hmmmm? 🇬🇧 (@Hmmmm12245233) reported

    @AskNationwide Had to do this twice now with a triple access saving accounts V13 to v14. So you are saying you made v13 obsolete in weeks. Just do what other building societies and banks do and raise the rates on the existing accounts, your current practice looks (and is) underhand

  • rhtkhsl Rohit Khosla (@rhtkhsl) reported

    @AskNationwide "In part of the application you are asked if you want to transfer an existing ISA in. So here you can put the account details from your existing triple access" sorry but this section of the application specificially says "Transfer from a non-Nationwide ISA". I'll call up for help

  • newman_h25 newman (@newman_h25) reported

    @AskNationwide So I have to pay money to access my money

  • Teresa_ingram1 Teresa 💜 (@Teresa_ingram1) reported

    @AskNationwide I'm appalled at the poor customer service from TMW consistently letting us down. Unable to take calls. advised you wrote to our solicitor on 5th May, but they have not received any correspondence. We need to market our house urgently. You are causing untold stress!

  • NoakesTaylor Taylor (@NoakesTaylor) reported

    @AskNationwide tried opening a new current account the last couple of days but saying you are having issues online - when will this be fixed?

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide Disgusting service