Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 11/08/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (23%)

    Website (23%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (13%)

    Login (13%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Waltham Forest, City of London, London and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _lou_1888_liv lou 😁 (@_lou_1888_liv) reported

    @AskNationwide 12hrs down the line and we still can’t use our accounts properly and then to sit and say as a company no end time! Shocking to say the least

  • benjiRT Ben Thomas (@benjiRT) reported

    @AskNationwide so at time of writing my wages can’t be put into my account but DD’s & SO’s can still come out? In order to pay these I need funnily enough my wages? If this issue is not resolved will @AskNationwide be covering fees for late payments etc?

  • ThrenodialBoy Threnodial_boy. (@ThrenodialBoy) reported

    @hksjbbjs @AskNationwide Good to hear this and I'll be moving too. Not even a word of this on #nationwide website!! *

  • AmirahKukan amirah kukan (@AmirahKukan) reported

    @Nicolef1Penney @AskNationwide I dont buy this queuing crap. When it's working we all arent in a que . There are thousands of instant transactions. If we're in a que it'll take forever . Its unacceptable. What kind of error happened. Ffs . I just cant even begin 2 deal with this crap

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide How is a complaint in 5 working days going to feed us or give us money we needed hours ago.

  • Jennife50593183 Jennifer Ellis (@Jennife50593183) reported

    @AskNationwide The link is not working …. I just get an error message?

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @PhilipSimons18 @AskNationwide It is I spent 45 mins on hold, when I got through they couldn’t do anything but the agent said, eveb they have no idea, they hadn’t had an update for 2 hours, and had just been told to tell ppl “money will go through when it’s fixed” he said he wishes he could help but couldn’t

  • Kurt_Bunker1 Kurt Bunker (@Kurt_Bunker1) reported

    @matthewjl79 @AskNationwide I’ll be closing asap absolutely shocking service

  • Playtime8978 EnchantedMagick (@Playtime8978) reported

    @ThrenodialBoy @AskNationwide This for me was just the last straw. Broken.

  • _hayleylou hayles (@_hayleylou) reported

    Umm slightly worried about @AskNationwide payment issue, I get paid tomorrow and have some pretty hefty and important bills to pay 😳 any news?