Is Nationwide down in Brentford, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Nationwide
Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (23%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Nationwide outage reports came from the following cities: Croydon, London, Tower Hamlets, Hackney, City of London, Hounslow, Hayes, Wembley, Kensington, Worcester Park, Waltham Forest and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Transactions | |
| London |
Website | |
| Tower Hamlets |
Mobile App | |
| London |
Website | |
| Hackney |
Website | |
| Hackney |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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2+2+JKR = 4+Hero 🍵🎯
(@93HarLir) reported
@AskNationwide @me2intheuk Hi Pauline, as a customer of nationwide i would like a response please.
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Mark King
(@markkinga) reported
@AskNationwide Im getting this? We’re unable to check the payee details you entered due to an unexpected technical error. Please try again later. If you continue with your payment, we may not be able to recover the funds if they go to the wrong account.
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Michael Sadgrove 🇪🇺
(@MichaelSadgrove) reported
Another bank’s ATM refuses to regurgitate my debit card. Phone call to @AskNationwide sorts it out. Thanks to the friendly staff member who offers quick, helpful & efficient service.
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nicholie milnee
(@Nichlosallsorts) reported
@AskNationwide can you help me with a payment amount issue with my mortgage please?
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liz cleere
(@lizcleere) reported
@AskNationwide Have you blocked my credit and debit cards? I'm in Indonesia trying to make online payments (flights + DHL) and keep getting refused. PLEASE HELP!
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Helen Stevenson
(@HelenStevenson4) reported
@AskNationwide They aren’t waiting!!!!! We’ve been the ones waiting - for over 30 minutes. Your customer service for fraud is a disgrace. We will be claiming from@yourselves if the card is used.
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Sam Betley
(@sambetley23) reported
@AskNationwide Hi - I’ve been notified of a suspicious transaction on my account (which wasn’t me) but no one is picking up the phone. Is there another way I can get help?
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ella
(@ellarosexox) reported
@AskNationwide I've tried both. On my phone and on the website, my application is on my applications page but says incomplete. When I go to complete it I'm getting a service unavailable error.
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ella
(@ellarosexox) reported
@AskNationwide called up and the woman on the phone quite frankly had no idea what she was doing and didn't understand what the issue was, she tried to put me through to sales but instead kicked me back to the main options menu where I'd already sat for 20+ mins!
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Poems From a Runaway Book #CEP
(@PoemsFaRunaway) reported
@AskNationwide donate a pound to the cause just for you clicking a button. Takes literally half a second if ur a customer and costs nothing. Look out for it on the homepage when you next log in on the app.