Nationwide

Is Nationwide down in Brentford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentford, Greater London, England 02/01/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Brentford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Watford, Walton-on-Thames, Fulham, London, City of London, Waltham Forest and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomWatford Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Fergalson Pete (@Fergalson) reported

    @AskNationwide Why bother? 6 phone calls (nearly a whole working day according to your staff so it seems) haven't done the trick - no one is able to see the scale of this problem and just solve it. Honestly, it's worse than dealing with my local council. It is a total and utter joke!

  • AndreaB3020 AndreaB💙 (@AndreaB3020) reported

    @AskNationwide Yep, tried twice, had dis ucas code ready as per the website but not asked to enter at any point. He’s going to look elsewhere now which is a shame after banking with nationwide for 18 years

  • KevT1987 Kev (@KevT1987) reported

    Hi @AskNationwide I'm looking to increase my monthly repayments on my mortgage but can't find the right page on your website as the 1 I clicked on says application not available at this moment

  • StevenStorey007 Steven Storey (@StevenStorey007) reported

    @AskNationwide, couldn’t your phone lines detect whether lines are open before putting you through security? Quite a faff digging out all the references you ask for only to be told to call back during “normal working hours”, which I guess means 9-5 but who knows?!

  • PauliBhoy7 Paul Stuart (@PauliBhoy7) reported

    @AskNationwide To do what? Every call he has had with your staff has resulted in him repeatedly being asked if he shared his account details with anyone. We have no trust in you whatsoever. Since the account transfer service to nationwide he has had nothing but issues. What can you do?

  • MoodyRocket1 MoodyRocket (@MoodyRocket1) reported

    @AskNationwide @nanovisuals It is not Binance that is scamming people, it is scammers setting up fake Binance accounts, I have been using them for years without any problems. You have no right to tell me what I can and cannot spend my money on. As a custom of over 20 years I am really disappointed in this.

  • chlosimmons Chloe Simmons (@chlosimmons) reported

    @AskNationwide Hi Mel, I tried everything but the customer service agent was uninterested and inflexible after I waited on hold.

  • Kelsi90798544 Kelsi (@Kelsi90798544) reported

    @AskNationwide you just sent me a card and it's missing the cvc number on the back meaning I can't purchase things online help

  • Eustaciasworld Eustacia (@Eustaciasworld) reported

    @AskNationwide I'm done with @AskNationwide. I'm going to get over my cancer, get back up on my feet physically, emotionally &financially. When I get there, I will leave Nationwide. You have been no help to me whatsoever in my time of need.

  • rhysmcd1882 Rhys McDonald (@rhysmcd1882) reported

    Firstly @AskNationwide your bank closes my Visa dispute despite evetything I have gave as evidence secondly I call your office hangs up several times then thirdly I call back and you are closed after getting told you were busy helping other customers can you help me