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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Addlestone, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
Mobile App (44%)
Live Outage Map Near Addlestone, Surrey, England
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Nationwide Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
@AskNationwide hi there I am opening a nationwide instant access saver account . I need to be able to pay in cash/cheque in branch every now and again do I need a cash card to do this? If so can I still open the account on line . Many thanks!
@AskNationwide Thanks Liz, it’s regarding Early Repayment Charges in relation to when I pay my mortgage each month and when it expires. I have also tried using the chat function on the website and appear to have been disconnected from that too.
@AskNationwide So the person who eventually picked up was very helpful, but perhaps you need to recruit more staff to man the lines? The mortgage adviser not replying is still a problem - hopefully I'm going to complete soon so it won't be an issue for me, but you may want to look at that.
@AskNationwide Hi Laura, I don't think calling your standard Helpline will be of any help to me, and I don't have time to spend on the phone. Are you aware that your App doesn't work?
@AskNationwide She has sent me an email saying: 'Nationwide have advised due to their extended service levels due to an influx of applications, it is in the queue to be assessed and is due back Monday 18th July'
@AskNationwide is there a problem with mobile banking? I keep getting a message saying there are technical difficulties and it’s been over 24 hours.
@AskNationwide unbelievable poor service. Been waiting on phone to speak to someone nearly 2 hours. Cut off twice. Existing customer abysmal service
@AskNationwide Yes, we used an advisor. Everyone has gone home now. Doesn’t help me at all.
@AskNationwide Yes, it doesn’t work either. Just says theres a service issue, even trying to increase by at little as £10 doesn’t work. It’s not working on a few of the student accounts of those in 3rd year also
@AskNationwide Yes, I’ve tried on the website, the app, over the phone and in branch and no one can seem to help or know why its occurring