Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Lewisham, including 0 direct reports.
- The most common problems reported in this area mention Mobile App and Login.
- Mobile App (67%)
- Login (33%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Mobile App | 9 days ago |
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City of Westminster
|
Login | 24 days ago |
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Poplar
|
Mobile App | 25 days ago |
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City of London
|
Transfer | 3 months ago |
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City of London
|
Website | 3 months ago |
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City of London
|
Website | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Craig Spencer (@craigspencer1) reported from Stratford, England@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Lisa Joyce (@lisajoyce33) reported from Bromley, England@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chrismit (@RadiationSloth) reported@AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?
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Don Calogero (@Hengist123) reported@MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.
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Chris Hicks (@hicks_chris) reported@AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?
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Wayne Robertson (@2024Wayne) reported@AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money
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Z 💬 (@ZC1337) reported@AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!
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Dáireo (@Alpha2007D) reportedDefo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇
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Leej Low (@low8991) reported@AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔
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Alan Raimes🏴🇬🇧🇮🇱 (@GrimUpNorth01) reported@AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.