Nationwide status: access issues and outage reports
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Full Outage Map
Most reported problems in Lewisham, England
- Nationwide generated 0 outage signals in the last 24 hours around Lewisham, including 0 direct reports.
- The most recent signal from this area was received Mar 5, 11:21 AM GMT.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Nationwide outage reports came from the following cities: Hackney, London, City of London, Harringay, Croydon, Newham, Tower Hamlets, Poplar, Dagenham, Caterham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 19 hours ago |
|
London
|
Mobile App | 21 hours ago |
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City of London
|
Website | 2 days ago |
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Harringay
|
Website | 2 days ago |
|
London
|
Transactions | 3 days ago |
|
London
|
Website | 7 days ago |
Community Discussion
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Nationwide Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Craig Spencer (@craigspencer1) reported from Stratford, England@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Lisa Joyce (@lisajoyce33) reported from Bromley, England@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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sandy overall (@overall_sandy) reported from Romford, England@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne (@Wayne91547168) reported@ShakeyDay @AskNationwide The same old cut+paste reply on every bodies tweet.... This level of customer service is diabolical
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Miss C (@Miss_CK1980) reported@AskNationwide @Jennife50593183 So a family member has transferred money into my account today, to help with the food shop. Obviously My bank account is still empty, can I go into the bank to get this money out? @AskNationwide as I need it urgently!!
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Calenduluna 🤪 (@calenduluna) reported@AskNationwide What is the problem though? When will it be resolved? Am also waiting for my wages to arrive in my current account
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kathleen reid (@independencekat) reported@AskNationwide How is a complaint in 5 working days going to feed us or give us money we needed hours ago.
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🎄❄️The-Snowlas🎅🏻🎄 (@NDivall) reported@AskNationwide @mistry_bhaven So many people complaining about Nationwide and “switching banks” I mean what happens when the bank you switch to has a similar problem? Old saying, “Fix the problem, not the blame”
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Phil up my stocking Simons 🎄 (@PhilipSimons18) reported@AskNationwide If you keep posting a link that leads to an error, people are going to get more angry.
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William welsh (@William87102886) reported@AskNationwide We're here to help? What a joke.
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slyspacewulf (@slyspacewulf) reported@AskNationwide Not only is your service useless but your staff are being rude to customers on social media, That's the last straw for me so I am leaving asap and have advised others on Facebook to do the same
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AaronL1204 (@AaronL1204) reported@AskNationwide @PhilipSimons18 So, replace "fault", with "technical issue". Well I feel better already!!!
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Gary Haynes (@GaryHay99363800) reported@AskNationwide Shocking, banks shutting down high street branches as “online” works 24 hours. Well clearly it doesn’t. Perhaps the banks now that they reinforced their balance sheets can start reopening branches on the high street and connect properly with customers again?