Nationwide

Is Nationwide down in Lewisham, Greater London, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Lewisham, Greater London, England 12/08/2025 08:20

December 08: Problems at Nationwide

Nationwide is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Islington, City of London, Woodford Green and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomCity of London Login
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • L0rd_Tom Tom (@L0rd_Tom) reported

    @AskNationwide hello I sent a payment to a different account earlier and it has yet to receive. The money is showing as having left my account though. Please can you help confirm where this money is as it’s causing me some concern?

  • JustAdNauseum Chris Hole (@JustAdNauseum) reported

    @AskNationwide Is it true that this absolute mess has been caused by an error while switching systems to a Microsoft Cloud based service? If so, you know what's wrong and will have at least some idea how long it will take to fix. That information is not yours to keep to yourself, get talking.

  • Ryan_Edw Ryan_Edwards (@Ryan_Edw) reported

    @AskNationwide Are there issues with money going into accounts?

  • cathstead Catherine Stead (@cathstead) reported

    @AskNationwide Why is there a payments issue on my Flexaccount

  • cogings_dean Dean Cogings (@cogings_dean) reported

    @AskNationwide Q1. Am I right in my understanding that everything is working again now but you just have the backlog to get through which is going to take several hours? Q2. Did you try turning it off and on again?

  • MarkBro22301157 Mark Brown (@MarkBro22301157) reported

    @AskNationwide I’ve managed to find someone who could top up my electric, thankfully..but if this isn’t sorted it’s going to be food I need tomorrow morning? Wtf

  • AmyLouiseBurto3 Amy-Louise Burton (@AmyLouiseBurto3) reported

    @AskNationwide The issue is people are due to be paid and haven't received their wages, no one can move money from the account if they haven't got any in it.

  • sscde Chris E (@sscde) reported

    @AskNationwide @bigbossman1987 ‘Ongoing fault’ doesn’t mean no updates can go on the site. What are your teams doing to fix it? They (should!) know what the issue is, so just say ‘X caused the issue, Y is what we are doing to fix but we can’t say 100% when it will be fully working’ is better than silence…

  • RyWills94 Ry (@RyWills94) reported

    Why is it @AskNationwide always have issues with their fps, sort it out!

  • EuphoriaNumb Numb Euphoria (@EuphoriaNumb) reported

    @AskNationwide @ShakeyDay Update: the website has changed. I think we're all going to be okay by tomorrow.