Is Nationwide down in Lewisham, Greater London, England?
Some problems detected
Users are reporting problems related to: website, login and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Nationwide
Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Fulham, London, City of London, Waltham Forest, Hackney and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| City of Westminster |
Website | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website | |
| Waltham Forest |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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⚫Beth Joy (She/ Her)
(@BopaBeth) reported
@AskNationwide I'm not looking for info about an application. I'm looking for an answer to a personal query relating to my account. No answer or admission that they couldn't answer in an hour, then call cut. Appalling service. Again. FSO complaint incoming I fear!!
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Capstain411
(@Capstain411) reported
@AskNationwide Just change the account which I hold with nationwide. The website and Money-saving expert give me the impression I will get switch bonus. Is that correct
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Caroline Wright
(@Carolin49670071) reported
@AskNationwide They said within 24 hours they'd call, it's over 48 hours now and no call back. I appreciate you saying sorry, but for it to take over 2 weeks and still have no access to my money and no replacement card abroad it just feels like lip service.
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LiamKJC
(@LiamKJC) reported
@AskNationwide hello, I'm trying to sign up to online banking and I need my pass number. I have the letter with the number on but its impossible to read. Is there anyway to reset the number without having to wait for another letter?
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Assoc. Professor Robert O'Toole NTF
(@robertotoole) reported
Hello @AskNationwide I'll be going on an expedition in Southern Africa soon, using my Nationwide CC as I always have in the past. Except that it's now unusable for this kind of travelling. I will not have access to my phone or online banking, so can't do your security process.
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Orlaith Hughes
(@orlaith_hughes) reported
@AskNationwide i transfered money to my loan account last monday, was given the wrong information. Over a week later and nationwide still cannot locate where my money has be sent to, even with the information they provided me with. Not happy with the service #nationwide
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Caroline Wright
(@Carolin49670071) reported
@AskNationwide I pay £15 a month for the account and I have no access to it so I'm expecting to be refunded the £15 this month.
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Lisa Elliot
(@ell28522835) reported
@AskNationwide PLEASE fix my online banking! It is terrible that I first brought this to your attention in May & you write to me saying you will contact me by 5th July. What on earth is going on?!
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w
(@w33063794) reported
@AskNationwide It even came up on the app regarding issues and to try again later so clearly you just weren't informed as I and many others had the same issue thanks anyway but rather than claiming there's no issue try not commenting on something clearly above your pay grade as you always lie
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⚫Beth Joy (She/ Her)
(@BopaBeth) reported
@AskNationwide DM me and I'll send you my number, if anyone in the entire organisation can help. Might save your complaints team some time! Not willing to try to get through yet another system that isn't fit for purpose. Leaving Nationwide asap!!