Is Nationwide down in Lewisham, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Nationwide
Nationwide is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Nationwide outage reports came from the following cities: Caterham, Wembley, Kensington, Swanley, Worcester Park, London, Poplar, Waltham Forest, City of London, Islington, City of Westminster and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Swanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Briggs
(@AnneBri51527345) reported
@AskNationwide hi, one my app it says I cannot make or receive payments, is it a problem for just me?
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Elaine Oram
(@ElaineMOram) reported
@AskNationwide when is the problem with payments going into account likely to be resolved? How do we make a claim for problems that arise due to this?
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🔥little miss daisy dom 😈
(@DaisyDom19) reported
@AskNationwide I expect to be compensated for your awful service today! Waiting for money to be in my account so I can do the Christmas food shop! If it’s not fixed by 5 I won’t be able to get it!!
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Lauren
(@LaurenC54053143) reported
@AskNationwide I take it that the direct debits I have due will not be paid because of this issue? Can I have some details on how to claim back late fees please? I'm also going to need something in writing for the missed payments that will show on my credit score.
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𝙹𝙺 𝙾'𝙽𝙴𝙸𝙻𝙻
(@JK_ON) reported
Could realy do with @AskNationwide sorting this issue out ASAP. It’s Christmas shopping day and I canny access my money... 👀
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james snare
(@jamessnare77) reported
@AskNationwide when is the online money transfer system working again??been waiting all day
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Paul Turvey
(@thepaulturvey) reported
@AskNationwide I had already seen that, but there was no timestamp to say how old the issue is nor an estimate of a fix? In short, very little more than confirming what I knew when the transfer failed!
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Andy Lester
(@AndyLester01) reported
@AskNationwide Here to HELP? Really? Well today we can't receive wages into #nationwide accounts. Truly and utterly useless service right before Christmas. I suspect you will be losing many loyal customers.
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SamanthaCKidd
(@ChicandSparkle1) reported
@i_am_rebecca_ju @AskNationwide Any update ? I’m still waiting for my money that I’ve transferred to my other bank (that has no problems) to clear! I’m now sat waiting stupidly not able to do as planned for today (Christmas stuff with family)…. With my money 😳 Maybe compensation is in order to your customers
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Natbat 🦋🦋🦋
(@Nat_Bat21) reported
@AskNationwide how long will this problem take to fix it’s not good enough so close to Christmas. I’ve had money transferred today and need to use it but haven’t received it yet