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Nationwide

Nationwide down? Current status and problems in Colindale, Greater London, England

Some problems detected

Users are reporting problems related to: login, mobile app and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Colindale, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Colindale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Nationwide

Nationwide is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 30% Login (30%)
  • 28% Mobile App (28%)
  • 23% Website (23%)
  • 11% Transactions (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Colindale, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Tower Hamlets, Poplar, Hackney, Hounslow, Hayes, Wembley, Kensington, and Waltham Forest.

CityProblem TypeReport Time
London Website 20 hours ago
City of London Website 1 day ago
London Website 5 days ago
Tower Hamlets Mobile App 6 days ago
London Website 9 days ago
Poplar Transactions 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Colindale, England

Latest outage, problems and issue reports in Colindale and nearby locations:

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • dragonsangel01
    Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • JeffEnfield
    Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Palouisea
    Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Dibbssa
    Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • JoTolond
    Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • Dibbssa
    Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • emmadevoil
    Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • malgpz900
    Malcolm Dixon (@malgpz900) reported

    @AskNationwide Did that about a 6 weeks ago. Went through everything clearing cache and data, uninstalling and reinstalling app. Still not working.

  • MandySambrook
    Mandy Sambrook (@MandySambrook) reported

    @AskNationwide You wanna help the vulnerable people who been scammed instead of telling them it’s their fault and you didn’t do nothing to stop it you have a duty of care

  • Alistairuff
    Alistair Ruff (@Alistairuff) reported

    @AskNationwide I've got a 'we're having technical issues' message every time I've tried to open the app the past 2 days. I'm on Android 11. Is it a known issue?

  • merlidimus
    Luminx™ (@merlidimus) reported

    @AskNationwide You need someone to test with an android phone either with the app or via browser cause it isn't working and I'm getting really annoyed!

  • Woodfield76
    Kev (@Woodfield76) reported

    @AskNationwide Well if I was a @Barclays customer I’d withdraw the money first before selling my home and business and moving into a shell of a house personally speaking 🤔

  • angelcatter
    samantha (@angelcatter) reported

    @AskNationwide After 5 online chats, 6 calls and one complaints procedure, Nationwide have stolen £26.50 from me via a “pending transaction”… will now contact Financial Ombudsman and close down my bank account.

  • KaysRowden
    Kaylee Rowden (@KaysRowden) reported

    @AskNationwide I am currently aboard & have been using my card successfully for the past several days. However, I have tried to make two payment transactions online now but when I go to pay it comes up “we’ve got a problem with our services and we can’t identify you” HELP PLEASE

  • Radar68
    Radar68 (@Radar68) reported

    @AskNationwide Although I was a customer of yours, I no longer am. I keep getting mail sent to my old address, where my ex wife still lives. How can I get this stopped please. Or at worse get the address changed.

  • pmrivett
    Paula Rivett (@pmrivett) reported

    @AskNationwide @exesoundtech I am having the same problem on IOS 15.0.2 for the past couple of weeks. I delete it and reinstall, it works once then next time I try to open it, it stays on the fuzzy background picture.

  • annanderson2012
    AnnieDewar 🐈 Dont flush wet wipes ! (@annanderson2012) reported

    @TetchyBitch @GetJervis @AskNationwide I expect it’s all down to ‘covid’ 🙄