Is NatWest down in Kensington, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (39%)
-
Transactions (20%)
-
Login (16%)
-
Mobile App (15%)
-
Withdrawals (5%)
-
Transfer (4%)
Live Outage Map Near Kensington, Greater London, England
The most recent NatWest outage reports came from the following cities: Palmers Green, Southwark, Bromley, London, Barking, Sutton and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Palmers Green |
Transactions | |
| Southwark |
Login | |
| Bromley |
Mobile App | |
| London |
Mobile App | |
| Barking |
Website | |
| Sutton |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
-
Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
-
Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
-
Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
-
ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
-
Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
-
mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
-
Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
-
Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
-
ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
-
Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
-
Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
-
Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
-
Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
-
nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
-
ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
-
Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
-
Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Noman Mohammad Tee
(@noman_tee) reported
How r v supposed 2 do biz wen simple transfer takes a month! Extremely frustrating. Who shud bear losses 4 late payment? Ur intermediary bank issues r UR issues not MINE!! Complete my transfer or Return the MONEY Immediately. Never using #Natwest for international transfer AGAIN!
-
MissHimalaya
(@HimalayaMiss) reported
When I initially reported his death, NatWest did nothing for 13 weeks. They lost the case on the system and so it expired. They were executor of the will. My solicitor suggested a huge complaint and a request that they stepped down as executor. They did so. I started from scratch
-
Concentric
(@CONCENTRICAsset) reported
@NatWest_Help DOWN: INTERNET BANKING APP NOT WORKING, CUSTOMERS COMPLAIN NatWest’s internet banking has stopped working, according to its customers
-
Kate W
(@kateweb) reported
> speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.
-
Conrad O'Keefe
(@okeefe_92) reported
The driver who can say he's fought tooth-and-nail with Michael Schumacher but would @ NatWest over a banking issue online without hesitation
-
MW
(@walker8888) reported
UK Banks Down: RBS and NatWest banking systems glitch Thousands of customers have complained they can't login to accounts or make payments via online apps within the last hour.
-
Andrea Kechiche
(@anj100) reported
@Metrobank Bromley branch have the most unhelpful people working there. Off to NatWest for my son's bank account!
-
Lucy 🌸
(@lucindarosey) reported
@beamusup1958 @NatWest_Help Currently on the phone to Natwest and the lady is speaking to doesn’t seem to have a clue either! I’ve never had an issue with this bank but I’m beyond frustrated right now
-
BhartiPatel
(@bhartivpatel) reported
@stwater I would like to thank Dawn Robinson on Customer Services who assisted me on 30 Dec in helping a vulnerable customer when he came into the Natwest Bank Melton Rd to pay his bill. He forget his pin so was unable to pay using bank services. Bill paid and DD set up.
-
Sally Wilkinson
(@GiSKW) reported
@IanSlaterPhoto1 @santanderuk NatWest is down