Is NatWest down in Kensington, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Login (46%)
-
Transactions (20%)
-
Mobile App (16%)
-
Website (14%)
-
Transfer (3%)
-
Withdrawals (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Hampton, Southwark, Woolwich, Croydon and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Hampton |
Login | |
| London |
Login | |
| London |
Website | |
| London |
Login | |
| Southwark |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
-
ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
-
Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
-
Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
-
nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
-
Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
-
Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
-
Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
-
ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
-
Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
-
Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
-
Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
-
Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
-
Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
-
Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
-
Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
-
Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
🌚 Paul Miro
(@paulmiro) reported
@Polly_Phluid @EE I've had recorded messages saying they're from National Crime Agency. Also, HMRC about tax rebate, scams claiming to be Lloyds, Barclays, Natwest & Santander; accident claims, people claiming I have a fault with my Internet service, refunds for goods I haven't purchased, etc.
-
LB
(@Lbvanilla) reported
Ahaha some absolute **** scammer trying to pull through getting those card details pretending to be NatWest , some people need to give it a rest and get a proper job “Hurry up” not very discreet mate
-
M McEwan
(@morag_mcewan) reported
RM stated he would “appreciate my continued patience” and I was patient; I just hoped that at last, someone was going to deal with my complaint. However, last Thursday (13/05), I received an email from NatWest customer relations informing me of the following:
-
A.S.Y.S.S
(@ASYSS6) reported
@santanderukhelp WORSE BANK EVER, POOR SERVICE, HAVE TO WAIT 2 HOURS TO GET HOLD OF AGENT. NATWEST CALL YOU BACK, THATS WHAT YOU CALL SERVICE
-
Catt
(@sleepycatt) reported
@hannahw253 @Barclays How frustrating!? I'm with Natwest. They blocked my card a while ago, I phoned up, they sent a code by text message to the number registered on my account, I repeated it back to them, all sorted & working again within minutes. Did you say you had shown ID b4? Makes it worse. :(
-
Ben Wells
(@benwells77) reported
from
Lutterworth, England
Checked with NatWest, they said everything now fine their end. Does the website have issues? Thanks
-
Ricardo J Lasso
(@RicardoJLasso1) reported
@NatWest_Help Hi Mark, what can I do?? To get my money back and why you’re NatWest has misappropriated my money is this normal when a new customer arrives at your bank??????
-
Tim Rideout
(@RideoutTim) reported
@RaffKarva @ScotNational RBS Plc is a £92 billion bank that does essentially zero business outside Scotland. It is 11% of Natwest Group. It can't go anywhere as that would be to close down.
-
Jackie Clarke
(@mamanfromage) reported
@FergalBowers @rtenews The problem with the statement is that it is not delivered by anybody who has technical expertise i. e. Head of it. No description of how the security was breached or the approach to fixing it. There are many it ppl in Ireland who fixed up the NatWest fup. Ask for help
-
Jaysheel Ramjee
(@jramjee1) reported
@NatWest_Help Hi, hope you are well. What the heck happened ti #fasterpayments from @NatWestGroup ? Just making transfers between natwest accounts is taking forever, why? Even 2 form authentication isn't this slow. Is causing a lot of payment problems. Can you please fix it ASAP