O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 1 month ago |
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Birmingham
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Internet | 1 month ago |
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Birmingham
|
Internet | 2 months ago |
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Birmingham
|
Internet | 2 months ago |
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Walsall
|
Phone | 2 months ago |
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Tamworth
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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steve beard (@steve8454) reported from Birmingham, England@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@O2 Hi, please could you help me with a online store order?
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 yet again unable to charge my car because the signal from isn’t good enough.
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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richard (@auspices) reported from Birmingham, Englandanyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, EnglandTypical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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John (@John10649040) reported from Birmingham, England@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Semple (@StuartSemple85) reportedBeen in Crete for the last 2 weeks including trips off the coast and up the mountains and I had full signal and 5g…return home and not even 3 miles from Ayr and I’ve practically got to hang out the window. Why is our infrastructure so poor? @O2 @Ofcom @scotgov
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I I (@ilemo) reported@bombdiggy__ @O2 If I’m not on the wifi in most places, I have no signal and they tell you to call when you have no signal but how can you call without signal?? Mind games
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Ellen Groves (@Ellengroves) reported@O2 hi, I’m trying to get something sorted on my account but every time I try to submit the issue it says please try later. Can you help?
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crb (@casualsocials) reported@GavinMcCarthy21 @sky Down for hour and a half also @O2 mobile down for me also
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Matt Giles (@RazorBlade6288) reported@O2 when is your priority app going to work and allow login without continual logout and asking for a code
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Brandon McFarlane (@BMcFarlaneUK) reported@O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.
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Alasdair Hubbard ⚫ (@dralhubb) reported@TheHewman @EnglandRugby @O2 You might need to have someone help you, it has some big words like "and" and "it"
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C Kelly (@WriterCkelly) reported@O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently
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Rolling with the 757s (@Skinnymanpfc) reported@tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.
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Faye Thompson (@fayet16) reported@O2 Hi, I have done that as have been able to book. Really shouldn't need to, who is best to resolve that issue?