O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 19 hours ago |
|
Birmingham
|
Phone | 3 days ago |
|
Birmingham
|
Internet | 7 days ago |
|
Bromsgrove
|
Phone | 10 days ago |
|
Birmingham
|
Internet | 13 days ago |
|
Birmingham
|
Internet | 14 days ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England@O2 losing signal on walsall area
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karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Samantha Thompson (@crazysamsam) reported from Walsall Wood, EnglandYour customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Rudi Feix (@Brumdad30) reported from Birmingham, England@O2 will someone please help me!!! Bloody useless o2
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Joy nayyar (@Joynayyar) reported from Coleshill, England@O2 outgoing and incoming call issues all over westmidlands.
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Scott (@MissSarahScott) reported@O2 called on the 9.9.22 for technical help as my iPhone 11 is not sending texts! Still waiting for a call back! Paying for a phone that doesn’t work! Call centre can’t understand me nor me them as their English is not very good! I want discount on phone bill this month like!
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Pastel ***** Life 🎀 (@pastelbitchlife) reported@O2 I have no internet service or signal. I have turned my mobile date and phone on and off and it’s still not available. It also says all your agents are busy on the app
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Joseph Lipson (@joelipo) reported@O2 genuinely the worst company ever come across.
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Sophie Heath (@SophiePayne3) reported@O2 @ODEONCinemas I won tickets for this but can’t locate the email anymore, can you please help me? Thank you
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dan (@stator_) reported@jennytanzanian @O2 that really sucks :( i was hoping to order this evening but the wait times for delivery are so high that i might just wait a few months
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Kyle mossman (@kylemossman2811) reportedSo @o2 you can't even respond to customers, Literally the worst company to deal with! Customer services are none existent. No response to emails, no response to tweets nothing from you.
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Kelly Friend (@KellyFriendPR) reported@O2 Please can this be looked into asap? It’s causing issues with work, dentist, doctor etc. Plus it was meant to be a simple 24hr network switch & some Googling is showing that lots of people have this issue and are switching back to their old networks… thanks.
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Inite TV (@initetv) reported@o2 the worst customer service ever. I’ve rang the customer service team twice now. Its like the agents don’t want to take any calls. As soon as it goes through the agents hang up. @o2 fix up on your services if they exist!!!
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S M (@SM74972367) reported@Scottycelticman @O2 @EE Virgin moved me over to o2 masts recently and same issues. Every other mobile provider gives me great reception in these areas. Honestly shocking. Won’t even play music.
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Jamie Greatrex ◣ ◢ (@JayWolves90) reportedIf anyones looking to go with @O2 network.. DONT!!!! They are absolutely ****, 4g/5g is shocking, slow and hardly ever works! At the football its impossible to get 4g and it takes about 10 times to send a text! Now im stuck with them for 2 years 😡