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O2 outages and service status in Smethwick, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Internet 9 days ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Internet 3 months ago
Walsall Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • hijabiexplorer
    Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • goingabitgrey
    John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • Villandrew
    Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • ReissOmari
    Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • Joynayyar
    Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • emmajsaunders
    emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • RampziieTweets
    Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • DeanMSimons
    Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • charlll18x
    Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • Wolvostu
    Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • PongoVilla
    PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mickeybo007
    MICKEYBO NUFC!!! (@mickeybo007) reported

    @O2 please tell me how this is my problem, i upgraded "the money was taken" for paying a final bill, paying the upgrade cost oh and the handset cost for your site to have a technical issue, spoke to an advisor who said i can pay more money for them to sort it! Wow just wow the

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    @O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.

  • william15613095
    williamsmith (@william15613095) reported

    @ArturoGatti07 @O2 Join the party, been trying to get my issue fixed to get back into my account but no luck

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Well apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    Ok - what has @o2 done to fix their mistake of trying to improve my service by cutting me off? Absolutely nothing - ultimately useless

  • granth1974
    Neil G (@granth1974) reported

    Is it worth actually playing Spin to Win? Never win anything and makes me depressed on a Monday. What a shite "game". Fire whoever came up with the concept. @O2

  • Wanda_wsn
    Wanda Wrongthinker (@Wanda_wsn) reported

    @DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.

  • amandammcglynn
    amanda mcglynn (@amandammcglynn) reported

    2 hours of my life i’ll never get back dealing with @O2 for the 5th year on the trot

  • PeterShelley25
    🇬🇧 Peter Shelley 🇬🇧 (@PeterShelley25) reported

    @MissWittank @O2 That’s a breach of contract by O2 so you should be free to terminate your contract without penalty

  • Qwobles
    Sir. Qwob (@Qwobles) reported

    @O2 can you double check my order has went through please when I sign in there’s nothing there