O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 22 days ago |
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Birmingham
|
Internet | 26 days ago |
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Birmingham
|
Internet | 1 month ago |
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Birmingham
|
Internet | 2 months ago |
|
Walsall
|
Phone | 2 months ago |
|
Tamworth
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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The McFugget (@Paul1366) reported from Tamworth District, England@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
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Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nat D (@enpya) reported@O2 Hi can you tell me when the network upgrade work in me13 started please?
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Owen (@owencb) reported@O2 No. You signed me up for a 3 year contract. I'm at the end of that now. It's a simple question. Why is your network coverage so ****?
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Sophie Brocklebank (@SofiTevBrockers) reported@O2 can you please tell me why my signal is absolutely shocking these days 😩 I've been with you years and you're rubbish now!!!!
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Lynnbo (@Lynnbo5) reported@O2 if i have 7 days to change my mind on a phone purchase online, why have i just been told, after less than 24 hours, that you are not able to cancel the order? The phone has not despatched.
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Chris (@redmeister81) reported@altrinchamhq @O2 Get a second sim with talkmobile (Vodafone and 3 mobile) I'm on that and BT (EE). Still have the odd issue but gives you more chance of coverage.
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John Burrows (@John34968211) reported@O2 Phone and internet work Wats app works Text and I messages don’t Whether sending or receiving Been trying to fix for over 2 months Slowly losing my head
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Gemma Hirst (@GemmHirst) reported@needuonVerdansk @SamsungUK @O2 Is it due to the heatwave? I am not downloading more apps. My phone has never been hot before.
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S. J. Pomeroy (@SarahJaynePom) reported@vodafone thanks to you staff in omagh im returning home with wifi after massive @O2 outage across NI. My kids are gonna react like I discovered fire. 🥰
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AE (@Aek366) reported@cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks
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𝘾lifford (@cliffordh) reportedI've been an @O2 PAYG customer for over 15years. Recently I've been getting a "New voicemail" message - why? I have purposly never enabled voicemail since it costs 35p a time to check.