O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	6 days ago
Birmingham	Internet	12 days ago
Walsall	Phone	16 days ago
Tamworth	Phone	18 days ago
Birmingham	Total Blackout	21 days ago
Birmingham	Internet	23 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Roger Leitch (@notdodgy) reported 2 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  George Kafetzis (@Georgekafetzis) reported 4 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  mark webster (@webo20) reported 6 minutes ago from Sheldon, England

  Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 10 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Sophie Drake (@SophieMDrake) reported 10 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  steve beard (@steve8454) reported 11 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Charlotte (@charlll18x) reported 15 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  Carpy Villan™️ (@PeteVillan1981) reported 20 minutes ago from Wolverhampton, England

  @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

• 
  Gordé (@ReissOmari) reported 21 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 22 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  Roger Leitch (@notdodgy) reported 22 minutes ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  Elliott Brown (@ellrbrown) reported 29 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 34 minutes ago from Birmingham, England

  I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

• 
  Mike Klymko (@MikeKlymko) reported 42 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 43 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  John McKeon (@goingabitgrey) reported 47 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Paul Berry (@paulberry2303) reported 50 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Hooty McOwlface (@Cheadle) reported 53 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  j7b7 (@Jeanybabesb) reported 53 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  paul woolley (@macwool) reported 55 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  W (@NWIWC01) reported 9 minutes ago

  @O2 @Happyengland79 The mast in tameside doesnt work either, my signal is always awful. Im leaving when I have time to ring around places

• 
  chris (@chrishughesuk) reported 11 minutes ago

  @O2 got my son an Apple Watch as a gift and customer services say you won’t enable an airtime sim as it wasn’t purchased from o2. Is this right??

• 
  Jake Moore (@JakeMooreUK) reported 13 minutes ago

  @O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.

• 
  Hardeep Dhani (@HardeepDhani) reported 20 minutes ago

  @fatz68 @O2 Got the same issue

• 
  Stuart Maun (@MAUNConsulting) reported 21 minutes ago

  @O2 I won on the O2 Priority Spin to Win yesterday. A free sweet treat from Greggs. Said an email would be sent to claim. Nothing received. Checked junk/spam too. How long does email take to arrive? Saw a code on screen as confirmation yesterday, but can’t find it now?

• 
  Dan Roberts (@Dan_Roberts21) reported 23 minutes ago

  @O2 I’ll try anything to get a signal

• 
  the truth (@lightyonreal) reported 23 minutes ago

  @O2 Im really sick of how **** your 5G network reception is sort it ******** out!!!!

• 
  𝕞𝔸𝕕𝕔𝔸𝕥 (@wearemadcat) reported 25 minutes ago

  Fact: @O2 spends the money that suppose to improve their network on commercials. #uk #mobile

• 
  Kerrie Reid (@MrsReidteaches) reported 26 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Smush2 (@SirSmush) reported 27 minutes ago

  @O2 so for £3 extra a month we as loyal customers can get O2 Satellite as a bolt on to stay connected in more places than ever before. So is that why I’ve heard people with connection issues? Trying to get people to buy this? Not here this is free.