O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	18 hours ago
Birmingham	Total Blackout	3 days ago
Birmingham	Total Blackout	5 days ago
Birmingham	Internet	6 days ago
Birmingham	Internet	10 days ago
Birmingham	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  karen (@kazpeza) reported 53 seconds ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  Carpy Villan™️ (@PeteVillan1981) reported 57 seconds ago from Wolverhampton, England

  @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 4 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Gordé (@ReissOmari) reported 18 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  The McFugget (@Paul1366) reported 18 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 21 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  Roger Leitch (@notdodgy) reported 24 minutes ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  John (@John10649040) reported 31 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Teg Singh (@MrTegSingh) reported 34 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Mike Klymko (@MikeKlymko) reported 34 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

• 
  Mike Klymko (@MikeKlymko) reported 36 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 37 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  SandwellSnapper (@SnapperSandwell) reported 40 minutes ago from West Bromwich, England

  @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

• 
  Dani Grim (@RefinedSavage) reported 41 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Roger Leitch (@notdodgy) reported 41 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  emma saunders (@emmajsaunders) reported 42 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Andrew Horton (@Villandrew) reported 43 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Roger Leitch (@notdodgy) reported 49 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  Chris Sammons (@ChrisSammons_) reported 52 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Harris (@areeyoushaw) reported 58 minutes ago from Dudley, England

  Signals dog **** today lads, lasses, (other) @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👉 Dean Hall 👈 (@Deane_Hall) reported 1 minute ago

  Anybody out there know how I can get more roaming data on #o2 as I’m still in Bulgaria and there customer service isn’t very helpful #O2 @O2

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 2 minutes ago

  @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

• 
  ArsenesMagicHat (@Timmah_79) reported 3 minutes ago

  @mattstingray @O2 I was with O2 when they were BT Cellnet they got worse and worse moved to @lebara I now pay a quarter of what I was for an excellent service, I only had one issue since moving called them and it was sorted in an 8 minute call including waiting time.

• 
  Dan (@arronaarrdvarrk) reported 15 minutes ago

  @wheat_daddy @O2 I always struggle to get an EE signal at byards leap which isn't too far from you I gather so I'd be wary of them.

• 
  John 💪🤝 (@JohnThebigjc) reported 18 minutes ago

  Is it just me or is @O2 signal really awful at the moment ?

• 
  Jade North (@JadeNorth) reported 20 minutes ago

  Thanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****

• 
  Tom Weller (@TWeller96) reported 22 minutes ago

  Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

• 
  Matt Ray (@mattstingray) reported 23 minutes ago

  Thinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.

• 
  Ricky-James (@Deejay_Spicy) reported 25 minutes ago

  I pay for @Spotify premium every month through my @O2 bill. Have done for years without issue. Now being told payment to Spotify has failed and account downgraded. £12.99 still shows on my o2 extras bill. Which of you needs to fix it?

• 
  Kirsty (@kirsty_32) reported 25 minutes ago

  @O2 really have the worst customer service. 6hours to chat to someone, missed them closing now will probably need to wait another 6 hours tomorrow 😡