O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 month ago |
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Birmingham
|
Internet | 1 month ago |
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Birmingham
|
Internet | 2 months ago |
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Birmingham
|
Internet | 2 months ago |
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Walsall
|
Phone | 2 months ago |
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Tamworth
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Roger Leitch (@notdodgy) reported from Solihull, England@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandThat, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Jake Box (@JakeBox7) reported from Walsall Wood, EnglandSwear no matter what town/city I go I get no ******* signal on 02 @O2
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@O2 Hi, please could you help me with a online store order?
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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PongoVilla (@PongoVilla) reported from Birmingham, EnglandWhy has #o2 gone crap since they merged with #Virgin time to move @o2
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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SandwellSnapper (@SnapperSandwell) reported from West Bromwich, England@O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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beijinggail (@sargeant_gail) reported@O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!
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Steven (@synceduk) reportedHi, I have recently joined @O2 on PAYG and topped up and ported my number in. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I am a new customer.
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Ian Aitch (@mankian4783) reported@kokeshimum @O2 02 is awful. Joined 3 network years ago. Miles better
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StuartB (@StuartBain1986) reported@o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network
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Tilly23 (@Larr23) reported@O2 Any reason why when I’ve just submitted a complaint via your online form (didn’t work) and your live chat, I then received a call from someone asking “why are I submitting a complaint when I’ve said I’m going to “escalate it anyway”?
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Big Ed (@62BigEd) reported@kokeshimum @O2 UK is so bad with mobile phone coverage. I've been to Iceland and had a full signal with 5g driving through a tunnel or way out in the wilderness.
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🏴English Rebel - Kingdom of England (@TheEnglishRebel) reported@kokeshimum @O2 You might find the problem is with O2 if anything. It was fine in London, but hopeless in Devon.
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Ryan (@RyanSteezer1) reported@O2 payment not working on app or website
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Gem🧣 (@gems_endgame) reported@kokeshimum @O2 I live near four major cities. On 4G I can’t get an internet connection, cuts out constantly mid calls as soon as drops from 5G to 4G. O2 is broken.
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🅐🅝🅓🅨 (@__N__D__Y__) reported@kokeshimum @O2 2 things. Why have you been with them for 15 years if they’re ****? And why tf don’t you have WiFi at home?