O2

O2 Outage Report in Smethwick, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Smethwick, Sandwell, England 03/10/2026 22:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, West Bromwich, Walsall, Oldbury, Dudley, Sheldon, Kidderminster and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWest Bromwich Phone
United KingdomWalsall Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Cheadle Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • doseoftey This Is Tey (@doseoftey) reported

    @O2 I cannot seem to get in touch with anyone to help me transfer my number and contract over to o2! Can I please just speak to a person than stupid bots

  • ElaineJessie Elaine 🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ElaineJessie) reported

    The best thing about o2 mobile outage in my area. No spam calls for life insurance, surveys and random spammers lol. Nice and peaceful #o2outage @O2 #nospamcallers please hurry up though and get it sorted 👍

  • KKiri28 K (@KKiri28) reported

    @O2 I have been waiting for a call from Lwando as per his text he promised to call. He has been looking at my account and trying to get me answers. I need him to call today otherwise I'm raising a complaint. He is based in SA. I DM and O2 refused to help. Customers pls take note.

  • OtaLegoSoup Ota_LegoSoup (@OtaLegoSoup) reported

    Hello @O2, can you please help with this? 👆

  • glitch_walker Gary Watts 🇬🇧🇪🇺🇺🇳🏳️‍🌈🏳️‍⚧️♻️ (@glitch_walker) reported from Lincoln District, England

    I'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.

  • msksmiles Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • leaxevanss Leanne Evans (@leaxevanss) reported

    @O2 how do I contact you to cancel an order? You took money from me for an item that was out of stock and I’ve had no update on it at all!! Online chat unavailable & can’t get through on the phone 😡😡

  • Sallyhp_qigong Sally Haynes-Preece (@Sallyhp_qigong) reported

    Dear @O2 ...please make it easier to talk to real people...not interminable options on the automatic switchboard that send you to the website where the problem can't be resolved...cos I don't want upgrade!!!

  • ginzeh ginzeh (@ginzeh) reported

    @silvercry @O2 @virginmedia In having an issue and both are in my name, endless circle of I'm a customer, join virgin, go on my o2, done it all and just the same thing 😭

  • Bxs28 B (@Bxs28) reported

    @O2 @dan_bevington I'm still waiting for help and a reply from my DM. You have taken my money for a new phone but haven't delivered and are uncontactable or at least unresponsive.