O2

O2 Outage Report in Smethwick, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Smethwick, Sandwell, England 11/27/2025 17:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent O2 outage reports came from the following cities: Dudley, Birmingham, West Bromwich, Oldbury, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Phone
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • j190582 James the .... (@j190582) reported

    @O2 I have a pay as you go phone and you have cut it off due to the global pandemic I have been stuck at home and didn’t need to use it since the being of 2020 now the £20 credit has gone I can’t use the number please help I can’t afford to lose that credit

  • itsstaciburns Staci Burns (@itsstaciburns) reported

    Never change your payment date with @O2 I did 4 months ago all confirmed and they hadn’t amended all parts of my plan so now my credit file shows 4 late payments which are not late. They will destroy your credit rating even though it had been confirmed!!

  • Billytweetings billy (@Billytweetings) reported

    Anyone else having a problem with payments today on @o2?

  • IAmPippaEvans Pippa Evans (@IAmPippaEvans) reported

    @sarahbennetto Please help @O2

  • CazowenI Carolyn Owen (@CazowenI) reported

    @O2 been trying to speak to someone for weeks about signal quality I pay for a phone for my elderly mum so she can keep in touch especially during COVID but she can’t make or receive calls in the house. Whenever we call you it just disconnects us HELP

  • kateweb Kate W (@kateweb) reported

    @O2 My friend's just had her O2 phone stolen and is trying to cancel it with you, but doesn't have a phone number to give because hers had been stolen - what can she do, please?

  • sabrinabaird sabrina baird (@sabrinabaird) reported

    @O2 The o2 staff member very quickly helped me to change my password and secure my account as I had already had a text message saying my password had recently been changed 😫 horrible horrible people. Feeling a bit panicked now!

  • M4rzbar Mary† W0MANOFSTEEL (@M4rzbar) reported

    Anyone having any issues with iPhone 12? Had it yesterday on @O2 still no service, camera quality is terrible and the its seems fiddly

  • jamesdude11 J (@jamesdude11) reported

    @O2 Hi O2 - does the Moto G8 Power support 4G Calling on O2? Thanks

  • twinklevic77 Vicky (@twinklevic77) reported

    @mouse_paws @SkyUK @O2 You should have 14 days to cancel though?