O2

O2 Outage Report in Smethwick, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Smethwick, Sandwell, England 03/10/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, West Bromwich, Walsall, Oldbury, Dudley, Sheldon, Kidderminster and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWest Bromwich Phone
United KingdomWalsall Phone

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sloane1701 Stephen Hedges-Gale (@Sloane1701) reported

    @O2 as a virgin media customer on gig1 volt tariff I’m shocked that my o2 account hasn’t been upgraded to volt. It’s been over a month now and I was told it would be within 2 weeks

  • Meeesterpablo Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Meeesterpablo) reported

    @ThreeUKSupport @ThreeUK we had a good run guys, would’ve been 12 years in June 💔 I put up with patchy signal all these years because you were value for money. Final straw was reintroducing roaming charges & removing free Go Roam. You forced me into the arms of @O2 xxx

  • CharlesRoskilly Charles Roskilly (@CharlesRoskilly) reported

    @O2 Hi o2, I sent a DM a few hours ago. Hope you can help sort this out ASAP.

  • planetlaptop Rita (@planetlaptop) reported

    @O2 I have sent a dm. Over 2 days without a phone is no joke. Nobody can seem to resolve the problem and I feel I am being fobbed off.

  • dysgwraig Jalata 🇪🇺📖 🌍🥦 (@dysgwraig) reported

    @bmay @O2 Are they charging you for holding? We had to pay £20 for an unanswered call to Heathrow parking about a problem of their making.

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported

    Hey @O2 I upgraded to a new phone 2 weeks ago and I have been unable to make calls since. Can someone please help

  • onestep4ward Johnny Ward (@onestep4ward) reported

    @O2 hey guys, great customer service as always! So now my pay and go sim is alive again, i topped up 30 quid and it auto-deducted it to fulfill my 30 Big Bundle. That's 100GB right? My question is can I use that data freely in Italy and France as if I was in the UK?

  • IonaJaneLevy Iona Jane Levy (@IonaJaneLevy) reported

    @O2 service down in London? 4G not working despite having signal bars. Very frustrating, causing problems with work as can’t send emails off phone

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported

    @O2 New sim with 5g is in the phone, but 5g auto data has been turned off as per instructions when I spoke to someone earlier via a works phone, I can use all other derives including texts. But calls don’t register. Just fail

  • spoise87 Marc (@spoise87) reported

    @O2 SO30 is there an issue? Very very slow internet despite full 4g signal