O2

O2 Outage Report in Smethwick, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Smethwick, Sandwell, England 02/19/2026 22:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Oldbury, Sheldon, Wolverhampton, Kidderminster and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley Phone
United KingdomBirmingham E-mail
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • Cheadle Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • DeanMSimons Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • James_Burton04 James Burton (@James_Burton04) reported from Tamworth District, England

    Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • sukirandhawa4x4 Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_handforth daniel handforth (@dan_handforth) reported

    @DarrenLethem @O2 Not even sure if mines on my sky q or my smart tv, come to think of it! Never had this problem with the old Rediffusion wall dials

  • stidger72 🤘🏻Stidger🤘🏻 (@stidger72) reported

    @O2 That’s not the issue. Not chuffed with being hung up on before I could say anything. Cust service normally pretty good. Not today.

  • waynegraham86 wayne graham (@waynegraham86) reported

    @O2 what is happening? Can't connect to WiFi, even 4G and 5G cut out, apps cut out, myo2 doesn't load properly, what's going on?

  • chloefitzmua4 Chloe Fitzpatrick (@chloefitzmua4) reported

    @O2 @garpihumidor I’m having the exact same problem. It’s a joke. I need this sorted so I can fully leave my previous provider. Not a great start😩

  • doders09 George Smith (@doders09) reported

    @O2 I am trying to upgrade with the laptop deal and the site is down how long will it be down for?

  • AndreaShufflebo andrea rasheed (@AndreaShufflebo) reported

    @O2 what is happening with your network in N15? I have been without a number of apps for nearly 48 hours. There’s even something affecting my WiFi. Please fix it. Been with you 20 years but starting to think what’s the point.

  • BridgetGibson14 Bridget Gibson (@BridgetGibson14) reported

    @O2 problem with myo2 not displayed my phone bill and charges love Bridget

  • ninnysboat Narinder Kaur (@ninnysboat) reported

    Trying to contact @O2 customer services. 15 minute wait and cut off without any wait time. Can a o2 sim number be transferred to another o2 sim? A simple question but an hour later several unsuccessful calls later. None the wiser.

  • NickParry3 Nick Parry (@NickParry3) reported

    @FrancesBeeton So close to @VodafoneUK HQ you would think they would ensure there would be any 4G signal. If it’s an consolation I have to rely on WiFi calling as the @O2 signal is non-existent in the middle of the Thames valley 🤯🤬

  • StephTimms01 Stephanie Timms (@StephTimms01) reported

    Am I the only ex @O2 customer not aware of their scam of withholding credit balances when you leave them? Once your account is closed you get a message saying a final bill has been generated. But you can’t view the bill online because you’re no longer a customer. 1/3