O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Kidderminster, Tipton, Walsall, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Kidderminster |
Total Blackout | |
| Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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SAB Photography
(@sabphotos69) reported
from
Woodside, England
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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SandwellSnapper
(@SnapperSandwell) reported
from
West Bromwich, England
@O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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Jackie
(@UKHarvick_Fan) reported
from
Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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SAB Photography
(@sabphotos69) reported
from
Dudley, England
@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Sajid Shaikh
(@shaikhycwu) reported
from
Birmingham, England
@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin wood
(@m4martin0) reported
@O2 hi cancelled my volt bundle with VM and also with o2 but have been sent a bill for the whole contract Now I was told that the Cooling off period was 42days I can afford to pay over £400 for nothing please help I can get through on the telephone or web chat Ta martin
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AshiePleb
(@AshiePleb) reported
8 hours later and still with no service from @O2 and according to the support agent I spoke to nobody has even been out to check the mast.. love paying for a service I can’t even use.. very disappointed.
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Dr Joanna McKenzie
(@Jobob_80) reported
@O2 I am definitely drowning in Sunk Cost Fallacy right now. They close in ten minutes. I've been queuing for over an hour. I need about four minutes of someone's time. But oh my this hold music is so awful it is /hurting/.
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Scott Lavin
(@scottlavin) reported
@O2 hi, I have four numbers on one account with yourselves. It’s a volt account and only one off the numbers have received the double data that was promised when I signed up. I’ve called customer services and been into a branch with no one able to help. Can someone here help??
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Georgie Colley
(@GeorgieMaley) reported
@O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!
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ian Leadbetter 🇺🇦
(@mrledders) reported
@Rugbylad37 @O2 I've been with them for years. Apart from the fact that their customer service is absolutely shite, access to a decent mobile signal is getting worse.
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Sam
(@samyoull_) reported
@O2 @TOMarsh93 Hey o2 :) I know there are global supply chain issues at the moment due to Foxconn having to close due to covid, so totally understand the delay. I ordered the 256GB deep purple back at the start of November, delivery was ‘up to 4 weeks’. Any idea roughly when it could arrive?
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Darren Wright 💙🇺🇦🇬🇧
(@madmac2003) reported
@kylesoo @O2 Same with @ThreeUK very poor
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Sir Cooj2.0 🏴 🇬🇧
(@cooj2_0) reported
@org_scp @Telefonica_En @O2 "Future public health emergencies" I'm in my 50's and covid is the only so called ph emergency in my lifetime, why would we be expecting another one?