O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	6 days ago
Birmingham	Internet	10 days ago
Birmingham	Internet	26 days ago
Birmingham	Internet	1 month ago
Walsall	Phone	1 month ago
Tamworth	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Roger Leitch (@notdodgy) reported 2 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  Andrew (@Bigglesdaf) reported 10 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Charlotte (@charlll18x) reported 10 minutes ago from Dudley, England

  Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

• 
  Hooty McOwlface (@Cheadle) reported 12 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  Elliott Brown (@ellrbrown) reported 12 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  Samantha Thompson (@crazysamsam) reported 14 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Adam Waterhouse (@adam0604) reported 22 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Suki Randhawa (@sukirandhawa4x4) reported 23 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  Dean but festive (@DeanMSimons) reported 24 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Nas Mahmud (@M5Mahmud) reported 29 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Ashley Robert Scrivens (@AshScrivens) reported 30 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Carpy Villan™️ (@PeteVillan1981) reported 42 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  Suki Randhawa (@sukirandhawa4x4) reported 44 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  Roger Leitch (@notdodgy) reported 45 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  paul woolley (@macwool) reported 45 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  Roger Leitch (@notdodgy) reported 49 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Sophie Drake (@SophieMDrake) reported 50 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  Teg Singh (@MrTegSingh) reported 51 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Conor (@conorcole) reported 56 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 58 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@Robbbb58) reported 7 minutes ago

  @TomTugendhat @O2 The sooner Elon sorts out direct to phone satellite connection the better, **** these useless companies off for good.

• 
  Ian Judd (@Marooned_Sailor) reported 10 minutes ago

  @O2 Did some research and as suspected you never actually rolled mmwave out…. Feels like some false advertising @Ofcom what are you doing? Where are all the speeds promised 6 years ago… yet again a weak uk regulator in the pockets of those its supposed to be holding to account

• 
  AB (@socksandaphone) reported 12 minutes ago

  @O2 Following link on priority for Sienna Spiro Manchester 02/03 and keep getting Ticketmaster page saying presale is happening now, but no option to buy. Same for other artists. Want to try and get Muse tickets tomorrow. How can I resolve the issue. No VPNs, blockers etc used.

• 
  Barbara Richardson (@Barbara25122320) reported 15 minutes ago

  @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

• 
  Umm...nope (@Ummnope7) reported 17 minutes ago

  @TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.

• 
  Ellie Winters (@N104AP) reported 18 minutes ago

  @Marooned_Sailor @O2 @Ofcom the issue with mmwave is whilst the bands were recently auctioned, theres another thing stopping the mmwave rollout which doesnt even have anything to do with the carriers, device manufacturers keep making it US exclusive, with international models not having it, so then the carriers dont build the infrastructure, so then the companies dont ship mmwave hardware, and it just goes in circles i dont think we'll ever have mmwave in this country at this rate

• 
  Gwen (@GwenSauce) reported 19 minutes ago

  @TomTugendhat @O2 OMG … you’re on O2 too? EE was bad so moved to O2 and they are bad too

• 
  matej (@neXXt_cavalier) reported 23 minutes ago

  @TicketmasterUK @AXS_UK @O2 GIVE US OUR ARIANA TICKETS NOW THAT TRANSFER IS AVAILABLE!!!!!! yall cannot be this dense & slow

• 
  Benjamin Webster (@benjaminlfc) reported 24 minutes ago

  @O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 28 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone