O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Walsall, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
||
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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James Burton
(@James_Burton04) reported
from
Tamworth District, England
Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rod Dennis
(@Rhodos) reported
@O2 Hi there. The Virgin Experiences offer on Priority… don’t think offers has closed yet, but I can’t see the promo code anymore… can you help please?
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ForzaTottenham
(@grime_vintage) reported
@rp7673 @O2 @EE My signals been bad all week but usually 02 is the best for signal
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Adrian (Peck) Exton
(@aexton) reported
Hey @O2 what's happening with the Signal in CV7 7???
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Victoria Moxham
(@victoriamox) reported
@O2 - service status checker has been showing a problem with a mast in my postcode area since Sunday. Your engineers might already be working on it, apparently…. Any idea when they might fix it?
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Navnit Punj
(@coolnavnit) reported
Dear @O2, I ported in to O2 today. However, my incoming texts are not working. Can you please check? I see similar problem logged by many customers on O2 community site.
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Daymien Sim
(@DaymienS) reported
@O2 Why are O2 so **** when trying change number instead give number want to keep to someone else even though I have inport code etc.
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Sophs
(@sofee_) reported
@O2 please can someone help me I just want to change my in activated extra from Amazon music to Travel inclusive bolt on. When I select my phone and tariff it’s offered I just didn’t know it was an extra so I selected Amazon music thinking the bolt on would be included!
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luce
(@RutherfordLucy) reported
I swear @O2 got a mast down every week, what you playing at? Sort it out will ya.
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Tom L
(@elPr1ncipe) reported
@MarkEvansO2 Absolute disgraceful customer service experience! Asinine complaints and escalation process; breached SLAs; inconsistent messaging from your so-called customer service reps. What’s going on @O2 ??? I’m at wits end!
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Clare Forrester-Shufflebottom 👩❤️👩
(@clf7ey) reported
@O2 still having major issues connecting to mobile data in the cw12 area. When will this be rectified please???