O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Tamworth, Birmingham, Tipton, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Tamworth	Phone	1 day ago
Birmingham	Total Blackout	4 days ago
Birmingham	Internet	6 days ago
Tipton	Internet	9 days ago
Birmingham	Internet	10 days ago
Birmingham	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Gracie xo (@gracielou_xx) reported 20 seconds ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Andrew (@Bigglesdaf) reported 51 seconds ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  richard (@auspices) reported 2 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  mark webster (@webo20) reported 2 minutes ago from Sheldon, England

  Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 2 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Gordé 🦩 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Roger Leitch (@notdodgy) reported 20 minutes ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  Suki Randhawa (@sukirandhawa4x4) reported 21 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  James Burton (@James_Burton04) reported 21 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Jake Box (@JakeBox7) reported 22 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 23 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Nas Mahmud (@M5Mahmud) reported 25 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Matthew Sparks (@matthew_74) reported 30 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Rachele (@_Rachele_) reported 30 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Gordé 🥚 (@ReissOmari) reported 38 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Gish Abeyratne (@GoGishiGoGo) reported 41 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Roger Leitch (@notdodgy) reported 44 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  j7b7 (@Jeanybabesb) reported 49 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  @O2 Priority down!!!!!

• 
  steve beard (@steve8454) reported 53 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katosaurus (@Katostevens) reported 2 minutes ago

  @O2 is your website down? I’m trying to log in and it’s going nowhere

• 
  Joanne (@jobeone1983) reported 4 minutes ago

  Over 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……

• 
  CryptoeSIM.io (@cryptoesim) reported 5 minutes ago

  @ungodlywheesa @O2 Most phones made after 2018 support eSIMs tbh! iPhone XR and newer, Samsung Galaxy S20+, Google Pixel 3a and up... What phone are you rocking? We might be able to help you figure it out

• 
  Thomas Herd 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@herd_thomas) reported 6 minutes ago

  @O2 - Account locked Out. My account with o2 has now been locked approximately a month. Your agents have informed this is being looked into. Please will someone please contact me and get this issue sorted once and for all. This is very annoying.

• 
  han (@jareaunodi) reported 10 minutes ago

  @O2 is your website not working? Can’t access sim only deals from either the app or the website

• 
  41andabullet Olivea (@4Olivea) reported 13 minutes ago

  @O2 Happens at your call centres in Mumbai daily. Stop tjem from selling. Or move call centres away from Mumbai. Its long been suspected data agents get their information from these call centres. And as you dont have an O2 official stationed permanently in Mumbai trust is an issue

• 
  MS (@jennslcfc94) reported 15 minutes ago

  @O2 can you tell me why I’ve had no 4G data all day? My O2 app not working as usual so can’t check if I’ve got no data left. Not had a text to say

• 
  Kd (@kevdavies24) reported 16 minutes ago

  @MarkTRFL @EnglandRugby @O2 One has had a knee injury and only played 1 return game.... the other.... its a training squad. People need to clam down

• 
  Go home . (@simonfrank27199) reported 17 minutes ago

  @EnglandRugby @O2 This is ridiculous dragging these players away , clubs fighting for playoff positions , European places , who ever decides this is an idiot . I hope no one gets injured.

• 
  Ghost (@GhostzEdge) reported 21 minutes ago

  @ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better