O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, Sheldon and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Internet | |
| Stourbridge |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Taufiq Rahman
(@RahmanLab) reported
@HyvonenGroup @O2 i have been experiencing the same issue with them for a while, Marko...so annoying!
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Sloodwrangler
(@Sloodwrangler) reported
So less than 3 weeks after a 2 week long total shutdown,@O2 network are back to having problems in my area. AL4 so hardly out in the wilds. @Ofcom are totally useless as well. 🤬🤬🤬
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Miles Cooper
(@coops_92) reported
@O2 is there a problem with number porting? Lost service on my old sim and my current one so I’m unable to call customer services…
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Danielle
(@Chasing_My_Tale) reported
@virginmedia not working at home AGAIN and can't use my phone to sort it because I have no @O2 network at home either. Having to try and sort it on the school run. Fml. What a joke.
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Finn Houlihan
(@HoulihanFinn) reported
@ElaineEdwards13 @O2 @O2 dealing with this serious issue with silence doesn’t look great, I’d expect better from a Plc ?
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🇬🇭💕
(@LuciousXVIII) reported
@O2 I appreciate that but I pay my o2 bill to be able to receive calls 😔 using WiFi defeats the object of paying you for a service that should work
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Colin Patterson 🐝
(@clpblue1) reported
@O2 what have you done to the mobile phone signal in M24 region? Gone from 3-4 bars to 1, and sometimes 0...always cutting me off and effectively unable to use my mobile for phone calls!
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Joe 💙
(@Joe1080p) reported
@O2 is there anyone I can speak to that actually knows how to do their job and can fix my new account? Got a phone I cancelled, and my old number has been ported over after I told them I didn't want it to be and I was told it wouldn't happen.
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DaniMac
(@Dan_Mc_Loughlin) reported
@O2 please can you tell me how long is left on my contract? I can’t log in because the phone is for my mum so the text to the handset doesn’t help me.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I have a quick question O2 disconnect an customer’s contract without their permission? Is this in your terms and conditions?