O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 10 hours ago |
|
Oldbury
|
Internet | 3 days ago |
|
Birmingham
|
Phone | 5 days ago |
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Birmingham
|
Internet | 9 days ago |
|
Bromsgrove
|
Phone | 13 days ago |
|
Birmingham
|
Internet | 15 days ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England@O2 losing signal on walsall area
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Joy nayyar (@Joynayyar) reported from Coleshill, England@O2 outgoing and incoming call issues all over westmidlands.
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#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Samantha Thompson (@crazysamsam) reported from Walsall Wood, EnglandYour customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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OSRS bhaskar (@IVP_SUCKS) reported@YamaEmilie @nathan06320834 @O2 Phone calls randomly get disconnected because there network is busy in my area, they have known about it for weeks yet there still working on it
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Steve (@stevehalluk) reported@MissJonesTweets @O2 @ODEONCinemas Hi. I got the code yesterday we have used them many times before. Hi we're the two codes we have say there is an issue
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Steve (@stevehalluk) reported@O2 I have odeon o2 priority vouchers. When I try to add to the cinema listing it says there is a problem any ideas ?
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Marisa Kellett (@MarisaK009) reported@O2 hey the 2 for 1 drinks not working in #sizzers pubs.. happened to every customer ..
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Rera (@ReraPops) reported@O2 Apple Pay. You seem to only support people using a physical card 🙄
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akın karadağ (@aknkara00591972) reported@O2 @TheO2 @edsheeran I have been a Vodafone customer for 5 years. There are 5 Vodafone lines in my family. My company received an invoice of £ 3500 without 02 customers. please fix this thing.
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Steve Chick (@SBSSteve) reported@O2 You have absolutely THE WORST Chatbot on your website, it doesn't seem to understand anything. I have also tried mailing and still no response from you. Truly awful customer service. I expected more considering the 17.2% increase in my tariff this year!
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CAii (@iamcaiimusic) reported@O2 Can you actually reply to the Dms and sort my problem out then? The customer service is shocking
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Kaiser Soothsays (@_SonOfTheDesert) reportedGood to see @OctopusEnergy knows how to respond to a customer. Shame the same can’t be said about @O2, who seem to have been dragged down to the level of their partner, @virginmedia.
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skyblue (@ndlovu123456789) reported@O2 The worst company I have the misfortune to deal with…. Absolutely awful, and one that doesn’t do what it says it will do, nor actually deals with issues satisfactorily