O2

O2 Outage Report in Smethwick, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Smethwick, Sandwell, England 12/04/2025 19:15

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent O2 outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • Paul1366 The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • JakeBox7 Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • ChrisSammons_ Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • Wolvostu Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alexb1965 alex baker (@alexb1965) reported

    @O2 Can anyone help me with the cancellation of my father in laws mobile contract?. He passed away 3 weeks ago. We are being treated awfully by all at O2. The supposed Bereavement Team are hopeless and never call us back. My mother in law is getting very distressed about it all.

  • chasingthedrea6 chasingthedream (@chasingthedrea6) reported

    @O2 well it’s been 10days now and still no number transfer via portal. I have received so awful customer service over the years, but o2…. Different league !! 6 messages with the same info sent to o2 …even my mates and colleagues now laughing at you !!

  • RemiG91 Remi (@RemiG91) reported

    @o2 @ticketmaster @ticketmasteruk please can you help? I’ve logged into o2 using the code you have sent to get priority tickets but it’s not giving me the option to get the tickets.

  • _AnarchyOne Becca 🖤 (@_AnarchyOne) reported

    @O2 are us customers with no signal in the DT area going to be reimbursed any of our airtime payment? Paying a bill for something I can barely use, and the issue still isn't fixed 😑

  • siobhxnsmith siobhan (@siobhxnsmith) reported

    @O2 Yes, the sim swap was completed but I still have service on my old sim.

  • Cryptofromnaut Jamie (@Cryptofromnaut) reported

    Seriously @O2 is so terrible. Signed up for their rewards and now I know I should have just stuck with @EE. Whole thing is a Kafkaesque nightmare. "Sorry sir, rewards are only for PAYG." "Sorry sir I can't help as you are on PAYG." WTH

  • JamesPalGA James (@JamesPalGA) reported

    @O2 I'm at my wits end. I just want to speak to a human about the issue I have accessing my account. None of the computers can understand my issue. How do I get a human response please?

  • monkey_ninja Keith (@monkey_ninja) reported

    @O2 Can you notify us by text too please, never thought to check my spam folder 😭

  • 24hoursrvice ClitLicker (@24hoursrvice) reported

    @o2 what's happened to the signal in the S63 area.

  • RogerMoo Andy - Roger Moo (@RogerMoo) reported

    @O2 is anyone able to help me to sort out my bill. The app says my account isn't available to login and I have no idea how to contact and speak to someone