O2 outages and service status in Smethwick, England
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- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
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Internet | 17 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Samantha Thompson (@crazysamsam) reported from Walsall Wood, EnglandYour customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Phil Tonks (@PhilTonks2) reported from Dudley, England@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Dean but festive (@DeanMSimons) reported from Birmingham, Englandhey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandThat, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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John (@John10649040) reported from Birmingham, England@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Rachele (@_Rachele_) reported from Birmingham, EnglandHelp @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Steve Jones (@StevoJones1984) reported from West Bromwich, EnglandI seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Jake Box (@JakeBox7) reported from Walsall Wood, EnglandSwear no matter what town/city I go I get no ******* signal on 02 @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Savannah (@justicenowxxx) reported@O2 I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite your written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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West Country Gills (@GillsCountry) reported@SteveJoyce14 @O2 Generally there are issues with signal when there are large crowds of people gathering so close to each other I take it as a given that that's the case with music festivals, sports grounds etc so don't expect it when I'm in/around them
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MARVIN (@MarvinATLiens) reported@bombdiggy__ @O2 O2 fell off so bad I had to leave them the other month. They used to legit be the best now comfy one of the worst.
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K Jones (@Homer_EFG) reported@TakeThatClouds @O2 How does that work if the phone doesn't work?
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grace¹⁷ ꕤ SEEING ARIANA 12 + 13 DAYS (@graceee_______) reported@livscloud @O2 I do agree camping is an issue but I think majority of those camping are camping for the VIP queues, and they wouldn’t benefit from the early entry for being the first 100 as they already get it
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Jamie Roberts (@jroberts1981) reported@SteveJoyce14 @O2 @TheGillsFC I'm on O2 and the signal in Gillingham is shocking
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Sarah Loughran (@SarahDruscilla) reported@O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!
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Paul (@ToeStrike) reported@TakeThatClouds @O2 I'd say you satisfied the requirement. The person you dealt with decided they didn't want to help that day, or take the risk. It's hugely frustrating to deal with O2 on any level.
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Anita Haslum (@HaslumAnita) reported@O2 no network cover in DY14 since Sunday, poor communication from your team. No one has answered my messages, awaiting information, very poor costumer service
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Northernguy (@mcalvert1066) reported@O2 customer service is shocking