O2 outages and service status in Smethwick, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 24, 3:15 PM GMT+1.
- Internet (43%)
- Total Blackout (29%)
- Phone (29%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Oldbury, Bromsgrove, Walsall, Wolverhampton, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 21 hours ago |
|
Stourbridge
|
Total Blackout | 4 days ago |
|
Oldbury
|
Internet | 17 days ago |
|
Oldbury
|
Internet | 20 days ago |
|
Birmingham
|
Phone | 21 days ago |
|
Birmingham
|
Internet | 26 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
-
Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
-
Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
-
Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
-
Roger Leitch (@notdodgy) reported from Solihull, England@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
-
Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
-
#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
-
Rudi Feix (@Brumdad30) reported from Birmingham, England@O2 will someone please help me!!! Bloody useless o2
-
Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
-
Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
-
han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
-
Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
-
Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
-
Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
-
🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
-
John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
-
Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
-
Gracie xo (@gracielou_xx) reported from Swindon, EnglandI can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
-
Gracie xo (@gracielou_xx) reported from Swindon, EnglandI also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Stacey (@LIZSTACEY15) reported@MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x
-
MR NICE (@countycasual77) reported@O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks
-
Isyraf Baharudin (@IsyrafB) reported@AXS_UK please help! I cant connect my AXS account from @O2 arena app. Please assist
-
John Minto (@Minto86) reported@O2 can you help, I am trying to buy action bronson tickets and I am stuck in a loop where it goes to ticketmaster but the back to priority app
-
Gareth Morgan (@gazmbuku) reported@sheeper88 @O2 @TicketmasterUK Not working for liverpool either. Any luck with resolution?
-
Kelsey (@JugTheKel) reported@O2 Signal has crapped out again the last few days
-
Suzanne Shrewsbury (@susieshrew) reported@O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!
-
Next Chapter Tattoo (@NextChapterTat) reported@O2 Why are you no longer able to send away repairs from store? Weve been sent pillar to post.... store flat our refused to send away for repair. I think this may be a false advertising issue...website needs updating as it says differently.
-
⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported@O2 are the shittest network company ever! Can’t even get any signal in my own home! I’m expected to pay over £100 a month for **** all! If there was an emergency nobody could get hold of me.
-
Sarah Devlin (@sar0dev) reported@O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??