O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	7 days ago
Birmingham	Internet	13 days ago
Walsall	Phone	17 days ago
Tamworth	Phone	19 days ago
Birmingham	Total Blackout	21 days ago
Birmingham	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Steve Jones (@StevoJones1984) reported 6 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Andrew Horton (@Villandrew) reported 8 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Gracie xo (@gracielou_xx) reported 16 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Sajid Shaikh (@shaikhycwu) reported 18 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  j7b7 (@Jeanybabesb) reported 20 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Hooty McOwlface (@Cheadle) reported 21 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  Suki Randhawa (@sukirandhawa4x4) reported 23 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  George Kafetzis (@Georgekafetzis) reported 27 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Lysander 🦆 (@Lysander_16) reported 27 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Suki Randhawa (@sukirandhawa4x4) reported 33 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  karen (@kazpeza) reported 35 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 36 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Gracie xo (@gracielou_xx) reported 39 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Jackie (@UKHarvick_Fan) reported 42 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  mark webster (@webo20) reported 43 minutes ago from Sheldon, England

  Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

• 
  Gish Abeyratne (@GoGishiGoGo) reported 50 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  han (@Hannahbreenx) reported 51 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  paul woolley (@macwool) reported 55 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  Harris (@areeyoushaw) reported 57 minutes ago from Dudley, England

  Signals dog **** today lads, lasses, (other) @O2

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 58 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmine Chandler (@JasmineRisely) reported 7 minutes ago

  @O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.

• 
  Devs (@Destr0yT0Create) reported 9 minutes ago

  @McDoogan83 @peej1975 @O2 Was for me managed to get my spin but it's down again now.

• 
  Çağla💎 (@caglaayn_) reported 9 minutes ago

  @ellsbells181x @O2 @Myles_Nerd1 might help

• 
  Chelle B (@redshellybelly2) reported 12 minutes ago

  @O2 since you've added a "new spin" on Blue Mondays, I'm just getting an error #help #O2Priority

• 
  Yeo (@MissWhyOh) reported 15 minutes ago

  @O2 after 20+ years I’m waiting for my number to port to another network. It’s been one thing after the other over the years - poor signal, poor service, the issue with the iPhone XR that you dragged out for months, and the very sneaky price increase

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 17 minutes ago

  @Lord_Viridis @O2 Ah yes the typical turn it on and off again! I stopped the script reading by announcing at the start of the call that I’m a 27year IT Veteran and over tried everything! No answer to that! I can’t believe just how poor a service they are providing

• 
  emze (@KerZE87) reported 18 minutes ago

  @O2 Patience??? I’ve lost it. I’ll be considering a move to a different network. I’ve been a loyal customer since my first phone and this is how I’m repaid.

• 
  Jasmine Chandler (@JasmineRisely) reported 20 minutes ago

  @O2 over the last couple of weeks I’m having signal issues around my house/village. Is there someway to check if there are on going works/issues?

• 
  naveen kumar (@naaaaveeen) reported 21 minutes ago

  @O2 hello I lost signal on my phone tried to contact customer service, it say we closed at 8PM and try to contact tomorrow. I am with out signal now and no data/network just need to relay on WiFi. Can you pls help?

• 
  A house of Music. (@mydogisthebiz) reported 24 minutes ago

  Is it just me or is 5G signal worse than 4G? Reception for voice calls is shockingly poor and getting worse in the Craigavon area @O2