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O2 outages and service status in Smethwick, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 20% Total Blackout (20%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.

CityProblem TypeReport Time
Birmingham Internet 13 days ago
Birmingham Internet 19 days ago
Walsall Phone 23 days ago
Tamworth Phone 25 days ago
Birmingham Total Blackout 27 days ago
Birmingham Internet 1 month ago

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • LittleMissCosta
    Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • charlll18x
    Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • paulberry2303
    Paul Berry (@paulberry2303) reported from Wolverhampton, England

    @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

  • LittleMissCosta
    Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • Paul1366
    The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • Crystalcraftand
    Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England

    @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

  • sabphotos69
    SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • DirtySurti
    Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • AnneBaines1
    Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • RampziieTweets
    Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • ASWM1990
    ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DrNickAlpha
    Nicko | Longevity Investing (@DrNickAlpha) reported

    @TomTugendhat @O2 I remember when I was on O2 I had no signal in the middle of Waterloo station.

  • BenjaminEHowe
    Ben (@BenjaminEHowe) reported

    @AndyFurnival2 @TomTugendhat @O2 It was better when there were fewer mobile devices competing for the same signal.

  • spot5
    Emma - Cymru am Byth 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐋💜 (@spot5) reported

    @O2 seventh day without a signal at work. No phone, no Internet, nothing, due to a problem with a mast. Please get it sorted, we are really fed up

  • Ysbyddaden2
    Ysbyddaden (@Ysbyddaden2) reported

    @TomTugendhat @O2 @EE I can't get a signal. I blame the cycle paths. Pathetic.

  • chris_langsford
    Chris Langsford (@chris_langsford) reported

    @EnglandRugby @O2 Just give the poor guys a break, Jesus Christ.

  • Arfurgolf
    Rod Clarke (@Arfurgolf) reported

    @O2 why are your customer services refusing to replace a brand new 16 day old iPhone 17 . It’s faulty and they are making life very difficult. Worst customer care ever.

  • WildmonkeyUk
    Lee - WildMonkeyUK (@WildmonkeyUk) reported

    @O2 @TomTugendhat You gaslighting *******. 5G in places like Manchester centre is like being back on one2one using WAP it's that's ******* slow. Stop paying out board members and upgrade your bloody network!

  • saddleblaze
    Felix Lowe (@saddleblaze) reported

    @TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.

  • NoVATonschools
    Lea Cat (@NoVATonschools) reported

    @TomTugendhat @O2 I was an 02 customer for about 15 years and just put up with worsening signal (zero at home) and price rises. Had enough this March and had to get PAC codes via phone call. Couldn’t even complete the call because the signal was so bad- 02 do not care. I’ll never go back to them.

  • drhanko2
    Dr Hanko Honkasson (@drhanko2) reported

    @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.