O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Oldbury, Sheldon, Wolverhampton, Kidderminster and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Davidmill93
(@davidmill93) reported
So instead of crediting me with £10 for my poor data service, o2 charged me £10 as a goodwill gesture. But don’t worry it’s going back on as credit and I still have to fork out a £33 tariff bill. @O2 embarrassing
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GrumpyBenovski.. (he/porkie)...
(@Eb_Merc_Boy69) reported
Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...
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Jul
(@gobaith) reported
Sort it out @O2. Can’t log in on website or app. Keep getting sent links to verify email. Going around in circles. Ridiculously bad
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GrumpyBenovski.. (he/porkie)...
(@Eb_Merc_Boy69) reported
Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...
-
GrumpyBenovski.. (he/porkie)...
(@Eb_Merc_Boy69) reported
Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...
-
Davidmill93
(@davidmill93) reported
So instead of crediting me with £10 for my poor data service, o2 charged me £10 as a goodwill gesture. But don’t worry it’s going back on as credit and I still have to fork out a £33 tariff bill. @O2 embarrassing
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Louise Barlow
(@loobylish) reported
@O2 why am I still waiting on delivery of my new phone, delivery update constantly saying more than 4 weeks and never changes, what’s going on?
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GrumpyBenovski.. (he/porkie)...
(@Eb_Merc_Boy69) reported
Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...
-
GrumpyBenovski.. (he/porkie)...
(@Eb_Merc_Boy69) reported
Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...
-
GrumpyBenovski.. (he/porkie)...
(@Eb_Merc_Boy69) reported
Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...