O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 8, 4:27 PM GMT+1.
- Internet (70%)
- Phone (30%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 4 days ago |
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Oldbury
|
Internet | 7 days ago |
|
Birmingham
|
Phone | 8 days ago |
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Birmingham
|
Internet | 12 days ago |
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Bromsgrove
|
Phone | 16 days ago |
|
Birmingham
|
Internet | 19 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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... (@ASWM1990) reported from Walsall Wood, England@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, EnglandTypical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Phil Tonks (@PhilTonks2) reported from Dudley, England@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Dani Grim (@RefinedSavage) reported from Dudley, England@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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The McFugget (@Paul1366) reported from Tamworth District, England@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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John (@John10649040) reported from Birmingham, England@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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SAB Photography (@sabphotos69) reported from Dudley, England@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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G (@George_Greenn) reportedi can honestly say that @O2 is by far the worst company i think i’ve ever had a contract with, constant issues with them, had multiple hacks after talking to the OFFICIAL phone number, price hikes galore and now i can’t even access my bill to cancel and go sim only. Shocking👍🏼
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Thomas Brownlee (@ThomasAmnesiac) reported from Belfast, Northern IrelandWill @O2 ever do anything about signal is Belfast City Centre? 🤔
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Darren Coomer (@coomerdarren) reported@O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time
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Paddy.og 🍌 (@PaddyWarburton) reportedany customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?
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Gary (@regicfc) reported2026 and i still have to dial the top up number to top up my phone rather than the @O2 application. Since your merger with virgin the application is actually so poor constant log jn via email it doesnt approve ur verification try again it accept but nothing happens on the app.
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Maddie (@luvf196) reported@O2 @getlostidiot1 After reading this and having already been in touch with you concerning how my my 89 year old dad lost £10 from his phone without him knowing. Unfortunately, no one seemed to help me. He got really upset by this.
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Random Bantem (@RBantem40390) reported@O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working
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Iain Oakley 🤬 (@IainOakley) reported@O2 I upgraded to a new phone at the weekend yet the device still says processing beyond the delivery date. I understand there’s always issues, but just be on top of the updates, can I have an idea of when my phone will arrive, realistically.
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Lissy. (@lissypixiedust) reported@O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?
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Helen Woodhouse (@woodhous11) reported@O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?