O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Internet	8 days ago
Walsall	Phone	12 days ago
Tamworth	Phone	14 days ago
Birmingham	Total Blackout	16 days ago
Birmingham	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Suki Randhawa (@sukirandhawa4x4) reported 11 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  Charlotte (@charlll18x) reported 16 minutes ago from Dudley, England

  Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

• 
  Rachele (@_Rachele_) reported 17 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Dean but festive (@DeanMSimons) reported 22 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 27 minutes ago from Birmingham, England

  I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

• 
  Carpy Villan™️ (@PeteVillan1981) reported 31 minutes ago from Wolverhampton, England

  @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 34 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Alison Hadley 🛵 (@devilwoman1975) reported 37 minutes ago from Walsall Wood, England

  @O2 losing signal on walsall area

• 
  Gordé (@ReissOmari) reported 39 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 39 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 39 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Gordé 🥚 (@ReissOmari) reported 40 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 41 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  The McFugget (@Paul1366) reported 46 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Chris Sammons (@ChrisSammons_) reported 50 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  John McKeon (@goingabitgrey) reported 51 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  SAB Photography (@sabphotos69) reported 51 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 53 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Gracie xo (@gracielou_xx) reported 55 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Ketan Surti (@DirtySurti) reported 58 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex S.Tower (@AlexSTower) reported 4 minutes ago

  @O2 A family member is a victim of PAC identity fraud, not one of your colleagues can help her, left her without a number, no access to any of apps such as shopping or online banking, instead giving the suspect full access without authorisation and impersonating us. Options?

• 
  Permanently Exasperated (@MrHenryFH) reported 6 minutes ago

  .@O2 - Are your call centres in the U.K.? I need to speak to yourselves about something and due to hearing issues I need to speak to someone who can converse in clear English. Ta.

• 
  that tuesday night in may (@estreyah_) reported 8 minutes ago

  My signal recently has just been bad wherever I go, I can have full bars but it’s still so spotty, what’s going on? @O2

• 
  craig (@CraigEmbleton_) reported 8 minutes ago

  @O2 Respectfully I disagree with that. Nobody who lives near me has phone signal. But I have phone signal when I leave the town I live in. Your signal checker shows no issues either

• 
  Dan Roberts (@Dan_Roberts21) reported 13 minutes ago

  My @O2 signal has been so bad for weeks now, hardly get any now it’s shocking, phone and internet signal for over £60 and can’t use it

• 
  John Kirby (@csljohnkirby) reported 14 minutes ago

  Why does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.

• 
  Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported 18 minutes ago

  @O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM

• 
  Ryan (Struggling with life NGL) (@ryanyates1990) reported 18 minutes ago

  Hey @O2 I had a contract with you that I had financial issues and couldn't pay it after dealing with grief after loosing my dad to cancer a few years back Can I have the number associated with it released to me via a PAYG sim at all as I had that number for like 17+years

• 
  CPFC J (@cpfcjc) reported 19 minutes ago

  Anyone else having issues with @O2 not responding to customer emails? Reception has been awful for months. I go into the shop & the staff say, "Yeah, we know it's the mast on top of a block of flats & don't know when it will be fixed." So I email twice and still get no answer.

• 
  jen_f16 (@jen_f16) reported 25 minutes ago

  @O2 having issues with Blue Monday, when will this be fixed please