O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	10 minutes ago
Birmingham	Internet	17 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	3 months ago
Birmingham	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  John (@John10649040) reported 45 seconds ago from Birmingham, England

  @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

• 
  Charlotte (@charlll18x) reported 6 minutes ago from Dudley, England

  Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

• 
  Rudi Feix (@Brumdad30) reported 7 minutes ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 7 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 8 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  karen (@kazpeza) reported 10 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  Mike Klymko (@MikeKlymko) reported 11 minutes ago from Dudley, England

  @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

• 
  Roger Leitch (@notdodgy) reported 11 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Roger Leitch (@notdodgy) reported 12 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  Gordé 🥚 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Chris Sammons (@ChrisSammons_) reported 19 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  steve beard (@steve8454) reported 23 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  richard (@auspices) reported 25 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  Gracie xo (@gracielou_xx) reported 28 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  James Burton (@James_Burton04) reported 29 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Roger Leitch (@notdodgy) reported 32 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Tracey_Devina (@Tracey_Devina) reported 32 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Steve Jones (@StevoJones1984) reported 33 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Adam Waterhouse (@adam0604) reported 37 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Mike Klymko (@MikeKlymko) reported 37 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Joyce (@SteveJoyce14) reported 4 minutes ago

  @GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳

• 
  Take That, Clouds (@TakeThatClouds) reported 6 minutes ago

  @O2 Apparently to transfer your eSIM from a phone that doesn't work to a new phone you can also get your new phone and place it next to the phone that doesn't work. But make sure the phone that doesn't work is switched on and Bluetooth is on.

• 
  Ж (@momoalas93) reported 8 minutes ago

  @Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk

• 
  Savannah (@justicenowxxx) reported 9 minutes ago

  @O2 I responded and I hope no more generic emails rather than looking into the issue

• 
  Ben (@bennycliffe) reported 11 minutes ago

  I can’t even get a signal with @O2 when actually being in @TheO2 😭😭 ever mind posting a video! 😭🫠

• 
  Andrew (the *****) (@Andrewislington) reported 11 minutes ago

  @JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2

• 
  #HYFR (@bxns_hyfr) reported 13 minutes ago

  @karthika_gm @O2 Yeah the deals are quite affordable, I have used EE for similar amount of time too. I pay 19 quid, but the service is better 😜

• 
  Ricky Hayes (@Hayes_2_O) reported 13 minutes ago

  @O2 your my O2 login function is rubbish I’m infuriated by it. As a result I think I’ll have to look for a new mobile provider

• 
  Phil (@Philwafer1) reported 14 minutes ago

  @O2 Still nothing??? Worst service ever 👍🏻

• 
  John Melling (@jmellling1895) reported 16 minutes ago

  Whyvhave you closed my complaint when it hasn't been resolved? @O2