O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Walsall	Phone	2 days ago
Tamworth	Phone	4 days ago
Birmingham	Total Blackout	6 days ago
Birmingham	Internet	9 days ago
Tipton	Internet	11 days ago
Birmingham	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  John McKeon (@goingabitgrey) reported 46 seconds ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Dani Grim (@RefinedSavage) reported 4 minutes ago from Dudley, England

  @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

• 
  Dean but festive (@DeanMSimons) reported 6 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 12 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 18 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 22 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Dad (@RampziieTweets) reported 23 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  Roger Leitch (@notdodgy) reported 26 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  Gordé (@ReissOmari) reported 27 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 34 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  steve beard (@steve8454) reported 36 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  Lysander 🦆 (@Lysander_16) reported 38 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Evan Davis (@EvanD) reported 40 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  emma saunders (@emmajsaunders) reported 41 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Gordé (@ReissOmari) reported 43 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Roger Leitch (@notdodgy) reported 44 minutes ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  Samantha Thompson (@crazysamsam) reported 51 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Jackie (@UKHarvick_Fan) reported 53 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Rachele (@_Rachele_) reported 54 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Roger Leitch (@notdodgy) reported 56 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess (@Jessw1303) reported 3 minutes ago

  @O2 @Katostevens Another lie, it’s not been working properly for over a week and I already contacted customer service about this multiple times!

• 
  Katosaurus (@Katostevens) reported 14 minutes ago

  @O2 is your website down? I’m trying to log in and it’s going nowhere

• 
  EnochR (@NRSmith167) reported 15 minutes ago

  @O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.

• 
  Darren Coomer (@coomerdarren) reported 20 minutes ago

  @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

• 
  Riemenschneider’s Horse (@larrythehook) reported 21 minutes ago

  @O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎

• 
  Philip Walsh (@Trausselocal) reported 22 minutes ago

  @HarrietSergeant @O2 O2 are awful. Virgin was brilliant. I can’t log into my O2 account despite having changed my email address with them. I should have changed when my last contract ran out. Next time I will.

• 
  claire whyte (@clairewhyte12) reported 22 minutes ago

  @O2 I already did. You said you couldn’t help.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 26 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  🇵🇪 (@afc_kri) reported 27 minutes ago

  @rubyyafc @O2 deadest network, 1 bar at home 0 at emirates

• 
  ⭐️ Lisa ⭐️ (@tokentemptressX) reported 29 minutes ago

  @O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!