O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	6 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Walsall	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Samantha Thompson (@crazysamsam) reported 1 minute ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Betsy Snow (@longhairdsgtmaj) reported 7 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 7 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  The McFugget (@Paul1366) reported 12 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 21 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Gordé 🦩 (@ReissOmari) reported 26 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 30 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Joy nayyar (@Joynayyar) reported 30 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Tom Bradshaw (@_tombradshaw) reported 31 minutes ago from Birmingham, England

  @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 31 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  steve beard (@steve8454) reported 31 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Dean but festive (@DeanMSimons) reported 37 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Gordé (@ReissOmari) reported 39 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Andrew (@Bigglesdaf) reported 40 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Andrew Horton (@Villandrew) reported 42 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 44 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Conor (@conorcole) reported 46 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Carpy Villan™️ (@PeteVillan1981) reported 51 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  Crystalcraft Andy (@Crystalcraftand) reported 55 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 56 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil G (@granth1974) reported 3 minutes ago

  Is it worth actually playing Spin to Win? Never win anything and makes me depressed on a Monday. What a shite "game". Fire whoever came up with the concept. @O2

• 
  G E O R G E (@georgieboyg) reported 5 minutes ago

  If anyone lost a camcorder Friday at #TruckFestival during the Maccabees then I found it and handed it to lost property at the festival. I know memories are important so hope you get it back. Maccabees you were incredible 🙏🏻 @themaccabees @TruckFestival & @O2 network was awful

• 
  Alex Wheatley (@thealexbear) reported 5 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

• 
  Dillon (@Freeyourradio) reported 8 minutes ago

  There has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!

• 
  Chris 💙 (@ChrisCross180) reported 9 minutes ago

  @O2 I’m in Brazil and want to check my data usage on the app but when I try to log into I get this message The requested URL was rejected. Please consult with your administrator. Your support ID is bca10b0b-a593-4820-a635-7e8744233c9e Error 403 - Forbidden F5 site: pa4-par

• 
  Johnny Storm (@humantorch1036) reported 10 minutes ago

  Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

• 
  Jon Thompson (@JohnnyFocal) reported 11 minutes ago

  Ok - what has @o2 done to fix their mistake of trying to improve my service by cutting me off? Absolutely nothing - ultimately useless

• 
  Blaze 3D (@Weezyblaze77) reported 11 minutes ago

  @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman

• 
  Dean Noble (@deanyboy80) reported 12 minutes ago

  @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

• 
  Ryan (@RyanSteezer1) reported 15 minutes ago

  @O2 payment not working on app or website