O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Tipton, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Internet	6 hours ago
Tipton	Internet	3 days ago
Birmingham	Internet	4 days ago
Birmingham	Wi-fi	4 days ago
Oldbury	Internet	16 days ago
Birmingham	Total Blackout	23 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Dani Grim (@RefinedSavage) reported 5 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Gracie xo (@gracielou_xx) reported 10 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Dad (@RampziieTweets) reported 14 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  Teg Singh (@MrTegSingh) reported 18 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Chris Sammons (@ChrisSammons_) reported 19 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  SAB Photography (@sabphotos69) reported 21 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  Matthew Sparks (@matthew_74) reported 23 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Mike Klymko (@MikeKlymko) reported 26 minutes ago from Dudley, England

  @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

• 
  steve beard (@steve8454) reported 27 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  Phil Tonks (@PhilTonks2) reported 29 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Andrew Horton (@Villandrew) reported 31 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Jackie (@UKHarvick_Fan) reported 32 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Andrew (@Bigglesdaf) reported 32 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 37 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Crystalcraft Andy (@Crystalcraftand) reported 37 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Adam Waterhouse (@adam0604) reported 37 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  James Burton (@James_Burton04) reported 39 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Gordé 🦩 (@ReissOmari) reported 46 minutes ago from Birmingham, England

  @O2 Priority down!!!!!

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 49 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 56 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne (@jobeone1983) reported 5 minutes ago

  Over 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……

• 
  ally connor (@1980Ally1603) reported 5 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  smudge90210 (@smudge90210) reported 7 minutes ago

  @1stSimona @O2 It’s awful isn’t it

• 
  Carole ☘️ (@SouthernCazza1) reported 10 minutes ago

  @O2 I've now received an email from you stating that you have disconnected my number as per my request. What request? I didn't request disconnection! Why would I? I've then rung your customer service from my neighbour's phone only to be told it could be 7-10days before resolution

• 
  ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported 10 minutes ago

  @1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home

• 
  Maenie (@Maenie) reported 10 minutes ago

  @RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.

• 
  Oliver (@BladesOli) reported 12 minutes ago

  @1stSimona @O2 I’m with you! It’s awful! Trying to find any details is like a minefield. Plus lately o2 coverage has been shocking compared to other providers in multiple areas not just my local area.

• 
  CHRIS (@CHRIS196213) reported 14 minutes ago

  @1stSimona @O2 Agree since merger it’s awful all of it signal app the lot. We are also with virgin for tv and broadband and that’s awful too

• 
  Wes (@aussiebhoy88) reported 18 minutes ago

  @O2 @CamillaLatham30 Fix the app it's dogshit

• 
  TopBoy Gooner (@Philysmok) reported 21 minutes ago

  @O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints