O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	12 hours ago
Birmingham	Internet	1 month ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Walsall	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Mike Klymko (@MikeKlymko) reported 7 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

• 
  Roger Leitch (@notdodgy) reported 10 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 21 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  karen (@kazpeza) reported 23 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  Gordé 🦩 (@ReissOmari) reported 28 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Harris (@areeyoushaw) reported 31 minutes ago from Dudley, England

  Signals dog **** today lads, lasses, (other) @O2

• 
  George Kafetzis (@Georgekafetzis) reported 33 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Adam Waterhouse (@adam0604) reported 34 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Roger Leitch (@notdodgy) reported 35 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Dean but festive (@DeanMSimons) reported 38 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Roger Leitch (@notdodgy) reported 39 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Mike Klymko (@MikeKlymko) reported 40 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 41 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  John (@John10649040) reported 45 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 46 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  batgirl (@amanmarway) reported 47 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 47 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  ... (@ASWM1990) reported 48 minutes ago from Walsall Wood, England

  @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

• 
  Betsy Snow (@longhairdsgtmaj) reported 51 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  Sajid Shaikh (@shaikhycwu) reported 54 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Breeze🕷💙💻🐟 #FBPE #FBPA #RejoinEU🇺🇦 (@MarkyB_62) reported 1 minute ago

  @kokeshimum @O2 Because the operators put profit ahead of service? Coverage investment goes into the high traffic/ high profit urban areas, at the expense of suburban & rural coverage. Better regulation would help.

• 
  Nana_UTC ⭐⭐ (@AgyapongNana) reported 2 minutes ago

  heyy i've having trouble trying to get my asap rocky tickets online @O2

• 
  Joyboy 🌞 (@hxlds) reported 3 minutes ago

  @O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf

• 
  Lil_Missy (@Introvert_Head) reported 5 minutes ago

  Apparently there's an issue where I live with a mast and I've got no signal. When is this likely to be fixed?? @O2

• 
  P.c (@Bolton1214C) reported 6 minutes ago

  @kokeshimum @O2 Left them this week went to EE 02 is the worst ever now

• 
  Simon Poulton (@SimonRPoulton) reported 6 minutes ago

  Absolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!

• 
  Minnie (@xxxxminniex) reported 9 minutes ago

  @Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!

• 
  don julio act a foolio (@semiloorexo) reported 11 minutes ago

  @O2 I have just sent you a dm as I need help

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 12 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Greg Geyer (@GregGeyer2) reported 14 minutes ago

  @savinggracey @O2 That's unacceptable. O2 needs to step up their customer service.