O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Total Blackout	1 day ago
Birmingham	Total Blackout	3 days ago
Birmingham	Internet	4 days ago
Birmingham	Internet	8 days ago
Birmingham	Internet	25 days ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Jake Box (@JakeBox7) reported 4 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  steve beard (@steve8454) reported 10 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  Mike Klymko (@MikeKlymko) reported 16 minutes ago from Dudley, England

  @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 18 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

• 
  ieesh (@Ieeshhhk) reported 21 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  j7b7 (@Jeanybabesb) reported 21 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Charlotte (@charlll18x) reported 22 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  John McKeon (@goingabitgrey) reported 29 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 30 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 32 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  PongoVilla (@PongoVilla) reported 34 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  Gracie xo (@gracielou_xx) reported 37 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Matthew Sparks (@matthew_74) reported 38 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Gordé 🥚 (@ReissOmari) reported 39 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Roger Leitch (@notdodgy) reported 41 minutes ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 43 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Jackie (@UKHarvick_Fan) reported 44 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Phil Tonks (@PhilTonks2) reported 47 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Ashley Robert Scrivens (@AshScrivens) reported 49 minutes ago from Birmingham, England

  Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 58 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Davies (@ripinmypants) reported 4 minutes ago

  @O2 can you please respond to my complaint and inbox i’ve been messaging since yesterday !

• 
  Kath Moonlight (@kath_moonlight) reported 5 minutes ago

  @O2 hello I need help signing in my account

• 
  Terry (@tgloughnane) reported 6 minutes ago

  @O2 Once again spent most of the weekend with no mobile internet! O2 are supposed to be a big player in the mobile world! WTF are you doing?

• 
  john (@jhargie4) reported 6 minutes ago

  @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 15 minutes ago

  @O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years

• 
  Lauren (@Halbutt) reported 18 minutes ago

  @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.

• 
  Cátia (@CatiaSpart2) reported 20 minutes ago

  @MissLizziexo @O2 I don’t know what’s going on but they must fix up

• 
  john (@jhargie4) reported 23 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  Glenn Matthew (@gmkfyi) reported 25 minutes ago

  @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

• 
  Chris Ennis (@EnnisCpfc) reported 26 minutes ago

  @O2 My Daughters phone broke and o2 have been messing her about for 3 weeks now. Can someone please DM me so I can try and get this sorted ? Customer service has been awful, £80 a month to be treated so badly absolutely disgusting service.