O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- Total Blackout (60%)
- Internet (40%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 8 days ago |
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Birmingham
|
Total Blackout | 8 days ago |
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Birmingham
|
Total Blackout | 8 days ago |
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Birmingham
|
Internet | 12 days ago |
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Birmingham
|
Total Blackout | 13 days ago |
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Birmingham
|
Internet | 17 days ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
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Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England@O2 losing signal on walsall area
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steve beard (@steve8454) reported from Birmingham, England@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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SAB Photography (@sabphotos69) reported from Woodside, England@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Dani Grim (@RefinedSavage) reported from Dudley, England@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Samantha Thompson (@crazysamsam) reported from Walsall Wood, EnglandYour customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John 💪🤝 (@JohnThebigjc) reportedIs it just me or is @O2 signal really awful at the moment ?
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👉 Dean Hall 👈 (@Deane_Hall) reportedAnybody out there know how I can get more roaming data on #o2 as I’m still in Bulgaria and there customer service isn’t very helpful #O2 @O2
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GN 🇬🇭 (@_Greazemoden) reported@O2 you guys have the worst connection I’ve ever seen Bmt **** you
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🎗️Turnbull and Proud 🍉💚🏳️🌈🏳️⚧️ (@Dgooch66) reportedNot only does @O2 advertise items falsely, when. You complain they don't even have the decency to have a person deal with the complaint, how far this company has fallen in standards is unreal!
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lizrichards24 (@SonyRichards4) reportedHere we go again, unable to cancel an old SIM card from @O2 and @virginmedia
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Paul Curry (@Paulc2nd) reported@BluesnJazzxx @O2 I am experiencing exactly the same but @O2 obviously can't realise there is an issue and get IT onto it. I have just had an offshore tech team ringing me about it. I hung up. It would be a lot easier to have a tech team over here with the app in front of them.
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Alice Mowse 💙 🌱❤️ (@AliceMowse) reported@O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE
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Monk (@i_Charizard) reported@virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite
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ace 🍁 (she/her) (@aceanew) reportedI got tickets for today to ariana but I'm having a panic attack, I didn't realise how steep the nosebleeds section is. O2 staff said they couldn't help me. Is there anyone at all who can help? Even lower down in the nosebleeds is fine, any help would be ok 🙏 @O2 @TeamAriana
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#StopFundingGenocide. Hull & Proud. NeverVotedTory (@alikat54) reportedSick of having NO signal via @Tescomobile and @O2 when friends on other networks have no issue 😡 #tescomobile May have to buy my way out of this contract at this rate. Any recommendations?