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O2 outages and service status in Smethwick, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.

CityProblem TypeReport Time
Oldbury Internet 10 hours ago
Oldbury Internet 3 days ago
Birmingham Phone 5 days ago
Birmingham Internet 9 days ago
Bromsgrove Phone 13 days ago
Birmingham Internet 15 days ago

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • conorcole
    Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • emmajsaunders
    emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • Joynayyar
    Joy nayyar (@Joynayyar) reported from Coleshill, England

    @O2 outgoing and incoming call issues all over westmidlands.

  • GedNeilAlex
    #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • crazysamsam
    Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • Villandrew
    Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • areeyoushaw
    Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IVP_SUCKS
    OSRS bhaskar (@IVP_SUCKS) reported

    @YamaEmilie @nathan06320834 @O2 Phone calls randomly get disconnected because there network is busy in my area, they have known about it for weeks yet there still working on it

  • stevehalluk
    Steve (@stevehalluk) reported

    @MissJonesTweets @O2 @ODEONCinemas Hi. I got the code yesterday we have used them many times before. Hi we're the two codes we have say there is an issue

  • stevehalluk
    Steve (@stevehalluk) reported

    @O2 I have odeon o2 priority vouchers. When I try to add to the cinema listing it says there is a problem any ideas ?

  • MarisaK009
    Marisa Kellett (@MarisaK009) reported

    @O2 hey the 2 for 1 drinks not working in #sizzers pubs.. happened to every customer ..

  • ReraPops
    Rera (@ReraPops) reported

    @O2 Apple Pay. You seem to only support people using a physical card 🙄

  • aknkara00591972
    akın karadağ (@aknkara00591972) reported

    @O2 @TheO2 @edsheeran I have been a Vodafone customer for 5 years. There are 5 Vodafone lines in my family. My company received an invoice of £ 3500 without 02 customers. please fix this thing.

  • SBSSteve
    Steve Chick (@SBSSteve) reported

    @O2 You have absolutely THE WORST Chatbot on your website, it doesn't seem to understand anything. I have also tried mailing and still no response from you. Truly awful customer service. I expected more considering the 17.2% increase in my tariff this year!

  • iamcaiimusic
    CAii (@iamcaiimusic) reported

    @O2 Can you actually reply to the Dms and sort my problem out then? The customer service is shocking

  • _SonOfTheDesert
    Kaiser Soothsays (@_SonOfTheDesert) reported

    Good to see @OctopusEnergy knows how to respond to a customer. Shame the same can’t be said about @O2, who seem to have been dragged down to the level of their partner, @virginmedia.

  • ndlovu123456789
    skyblue (@ndlovu123456789) reported

    @O2 The worst company I have the misfortune to deal with…. Absolutely awful, and one that doesn’t do what it says it will do, nor actually deals with issues satisfactorily