O2 outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (50%)
- Phone (33%)
- Total Blackout (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 12 days ago |
|
Birmingham
|
Internet | 18 days ago |
|
Walsall
|
Phone | 22 days ago |
|
Tamworth
|
Phone | 24 days ago |
|
Birmingham
|
Total Blackout | 26 days ago |
|
Birmingham
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
-
John (@John10649040) reported from Birmingham, England@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
-
Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
-
j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
-
steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
-
#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
-
Teg Singh (@MrTegSingh) reported from Wolverhampton, England@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
-
Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
-
Rudi Feix (@Brumdad30) reported from Birmingham, England@O2 will someone please help me!!! Bloody useless o2
-
Roger Leitch (@notdodgy) reported from Solihull, England@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
-
Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
-
Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
-
Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
-
Tom Bradshaw (@_tombradshaw) reported from Birmingham, England@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
-
Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
-
Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
-
SandwellSnapper (@SnapperSandwell) reported from West Bromwich, England@O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.
-
Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
-
Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
-
Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
BobH 🌲FBPT 🌲 Protect rNHS (pbun) Angles. (@BobHRoss) reported@Danjsalt @TomTugendhat @O2 3 is either great or awful, there is no inbetween.
-
Colm Nugent (@Wigapedia) reported@TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.
-
Patrick Hölscher (@allnewtomorrow) reported@TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.
-
Isca Augusta (@cmonmun) reported@RealToffeeCelt @O2 @TomTugendhat I get no O2 signal at work or home. I don’t even get 4/5G data in the middle of Winchester, which is not exactly economically deprived. They’re just crap.
-
Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported@TomTugendhat @O2 @vodafone I've seen this in other countries, and there's no reason it can't be implemented in the UK. Because these networks don't have the ability to properly cover the entire country, there's absolutely no reason we can't have domestic roaming in the same way we have international roaming. They wouldn't have to charge for it because every single mobile network would benefit from it. If you can't get an EE signal, for example, you would roam to Vodafone instead. It could be switched on instantly, but they choose not to do this.
-
Free Speech Highway (@Fr2962Free) reported@TomTugendhat @O2 The issue is the mobile companies raise prices mid contract and end of contract in line with RPI but signals and services in areas remains woeful
-
🔋London Fella🔋 (@BethnalBoy) reported@O2 @TomTugendhat @O2 oh **** off lol. Your service is terrible - and when you see a popular tweet now you want to get involved? I’m counting down the days till my contract runs out with you guys. 🙏🙏🙏🙏🙏
-
GTSmoz (@GTSmoz) reported@TomTugendhat @O2 @EE But you had 14 years to fix it
-
Billy Randoms (@Randoms141884) reported@TomTugendhat @O2 @vodafone That free market Thatcherite stuff is really working, huh? Remove the red tape, let private enterprise sort it! Just like the water, energy and rail companies! They invest in infrastructure and provide great service, be more like them!
-
Frank - Queen of Schengen 🇪🇺🏳🌈 (@ChillaxBcn) reported@O2 @DeraCalla Maybe saying "sorry" doesn't do it anymore. The people are fed up with customer services. Not only in the UK. It's everywhere very bad.