O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (56%)
- Phone (22%)
- Total Blackout (11%)
- Wi-fi (11%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 8 days ago |
|
Birmingham
|
Internet | 14 days ago |
|
Walsall
|
Phone | 18 days ago |
|
Tamworth
|
Phone | 20 days ago |
|
Birmingham
|
Total Blackout | 22 days ago |
|
Birmingham
|
Internet | 25 days ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Conor (@conorcole) reported from Birmingham, England@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Joy nayyar (@Joynayyar) reported from Coleshill, England@O2 outgoing and incoming call issues all over westmidlands.
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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... (@ASWM1990) reported from Walsall Wood, England@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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Steve Jones (@StevoJones1984) reported from West Bromwich, EnglandI seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Dad (@RampziieTweets) reported from Walsall Wood, England@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
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James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Head ball boy (@Richardnash12) reported@O2 ur priority draw is down and not working
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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lg (@xLg06493461) reported@O2 Thankssssss but I Already dm’ d you guys twice and no response… however after sending the complaint email 13 times one after the other I finally got a response to say they’re gonna investigate.
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Darren Seaton (@seatzie) reported@Happyengland79 @O2 O2 customer services are absolutely shocking and I agree on the call centre
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Robert Shaw (@alwaysshaw1) reported@Happyengland79 @O2 Funny you should say this but I’ve got the same issues and the same response from them. They’re happy to take my money each month though
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Paul Ormerod (@PaulOrmerod5) reportedStay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke
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Eda Abacı 🌸 (@edanrabaci) reported@ellsbells181x @O2 Same trouble Myles_Nerd1 on X handled it fast.
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Jenny Cockett (@jennyc14) reported@O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?
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Joe Hopkins (@JoeHop04) reported@O2 I switched to O2 9 days ago and have had no phone line soon after. You ported my number to a handset that was never delivered (now stuck at a depot) and locked my account for suspected fraud. I can’t receive 2FA codes, so I’m locked out of other accounts.
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A house of Music. (@mydogisthebiz) reportedIs it just me or is 5G signal worse than 4G? Reception for voice calls is shockingly poor and getting worse in the Craigavon area @O2