O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	19 hours ago
Birmingham	Internet	1 month ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Walsall	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  George Kafetzis (@Georgekafetzis) reported 1 minute ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Teg Singh (@MrTegSingh) reported 1 minute ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Teg Singh (@MrTegSingh) reported 2 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 2 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Hooty McOwlface (@Cheadle) reported 6 minutes ago from Birmingham, England

  @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

• 
  Samantha Thompson (@crazysamsam) reported 7 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Gordé 🥚 (@ReissOmari) reported 8 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  James Burton (@James_Burton04) reported 19 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Tom Bradshaw (@_tombradshaw) reported 20 minutes ago from Birmingham, England

  @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

• 
  Roger Leitch (@notdodgy) reported 20 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Nas Mahmud (@M5Mahmud) reported 26 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Matthew Sparks (@matthew_74) reported 28 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Gordé (@ReissOmari) reported 30 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 38 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Gracie xo (@gracielou_xx) reported 39 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Dad (@RampziieTweets) reported 48 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  Andrew (@Bigglesdaf) reported 53 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Chris Booth (@c_booth1990) reported 55 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Charlotte (@charlll18x) reported 57 minutes ago from Dudley, England

  Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

• 
  Roger Leitch (@notdodgy) reported 60 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cbHatter (@cbHatternew) reported 3 minutes ago

  @O2 @ajgbarnes Have no idea how this came up on my timeline, but ******* @O2 if you look at this guys posts, he’s a serial ******* moaner…..ignore him

• 
  Andrew Barnes (@ajgbarnes) reported 4 minutes ago

  @O2 Just awful, have a travel bolt on, valid for another 20+ days, bill on new cycle and NO WAY of seeing how much data is left now. Too scared to go over limit with data roaming as you'll charge me a fortune. Not good enough.

• 
  Steven (@synceduk) reported 4 minutes ago

  Hi, I have recently joined @O2 on PAYG and topped up and ported my number in. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I am a new customer.

• 
  Grendel (@wakeyrule) reported 11 minutes ago

  @kokeshimum @O2 Because big companies care more about servicing their manager bonuses and shareholders dividends than providing a reasonable service.

• 
  Martin Summers 🟥⬜️⬛️ (@martinsummers20) reported 14 minutes ago

  @jibbajabbba @kokeshimum @O2 EE sponsor or did sponsor Wembley Stadium, I’ve been with EE for years and every time I went to Wembley I could never get a signal, pretty poor showing if your name is all over the gaff

• 
  Scoop (@JGoldyy) reported 17 minutes ago

  @O2 She was on the phone for 30mins and still couldn’t resolve/reserve any on my behalf, can you just tell me if there is any left in stock with Mario bundle as it still says there is on the website yet everyday I’ve tried to buy one it STILL does the same technical issue

• 
  Sarah H (@SarahWM45) reported 21 minutes ago

  Well apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis

• 
  Mitch Hirsty (@mitchhirsty) reported 22 minutes ago

  @Archibald1878 @O2 And another one O2! You keep blaming your customers instead of actually fixing the broken payment gateway! Acknowledge the problem and fix it! The generic troubleshooting you provide is not going to resolve a problem on your end.

• 
  ShinP3ngy (@NotSoP3ng) reported 24 minutes ago

  @lloydoh17 @O2 I’ve been with them a very long time and never had issues like I have each month I’m looking at other networks coz the constant price increases and the drop in service it’s not worth it tbh

• 
  Greg Geyer (@GregGeyer2) reported 26 minutes ago

  @savinggracey @O2 That's unacceptable. O2 needs to step up their customer service.