O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Walsall	Phone	24 hours ago
Tamworth	Phone	3 days ago
Birmingham	Total Blackout	5 days ago
Birmingham	Internet	8 days ago
Tipton	Internet	11 days ago
Birmingham	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Charlotte (@charlll18x) reported 47 seconds ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  Matthew Sparks (@matthew_74) reported 5 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Steve Jones (@StevoJones1984) reported 6 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 8 minutes ago from Wolverhampton, England

  @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 20 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Roger Leitch (@notdodgy) reported 20 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 25 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  paul woolley (@macwool) reported 25 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  Gordé 🥚 (@ReissOmari) reported 25 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  j7b7 (@Jeanybabesb) reported 26 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Elliott Brown (@ellrbrown) reported 28 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 28 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Roger Leitch (@notdodgy) reported 38 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 43 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 53 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Ketan Surti (@DirtySurti) reported 54 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Joy nayyar (@Joynayyar) reported 54 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 55 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  ieesh (@Ieeshhhk) reported 55 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 57 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wes (@aussiebhoy88) reported 6 minutes ago

  @O2 @CamillaLatham30 Fix the app it's dogshit

• 
  Kieren Bushnell (@kbushnell1975) reported 7 minutes ago

  @O2 Waste of time doing so, and you sending me a copy and paste apology every time doesn't cut it anymore. I need everyone to know how awful you truly are.

• 
  I.C (@IanCockerill2) reported 8 minutes ago

  @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.

• 
  95 kid (@95Humaad) reported 9 minutes ago

  Can't wait to get out of this @O2 contract. The signal is **** and it don't even work at all in one town

• 
  Go home . (@simonfrank27199) reported 9 minutes ago

  @EnglandRugby @O2 This is ridiculous dragging these players away , clubs fighting for playoff positions , European places , who ever decides this is an idiot . I hope no one gets injured.

• 
  Barry Stokes (@bstokes1977) reported 12 minutes ago

  @O2 stop sending me marketing emails as if I'm a new customer! I've been a customer for over 15 years! Why are you doing this? #O2

• 
  rebecca ann jarvis (@rebeccaann1989) reported 15 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Mike Waterson (@waterson_mike) reported 15 minutes ago

  @englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 16 minutes ago

  Is anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  L🍒 (@xlilyyrobinson) reported 19 minutes ago

  Very upset with how @O2 treat customers who have been with them a long time. I have had an ongoing complaint since Aug 25. Can’t seem to get a call back or even a response from the social media team. Disappointed is an understatement.