O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Phone | |
| Oldbury |
||
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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SAB Photography
(@sabphotos69) reported
from
Woodside, England
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Jackie
(@UKHarvick_Fan) reported
from
Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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SAB Photography
(@sabphotos69) reported
from
Dudley, England
@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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James Burton
(@James_Burton04) reported
from
Tamworth District, England
Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul J Menkenzi 🏳️🌈
(@paulmenkenzi) reported
@O2 when can I expect my refund for the fall months mobile plan you took in August? No longer a customer!!!
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Samantha
(@Samantha_J83) reported
@O2 I replied at 3.30pm and had nothing since. I still have no signal, this is crap 😠
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Zah®ah
(@ZahrahR_786) reported
@O2 disappointed that the priority app no longer works on my phone. Just keeps crashing even though I've updated it. Anyone else having the same issues? 😕 #O2Priority more like no longer a priority 😭
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Louisa ⭐️⭐️
(@pawseygirl) reported
Seriously I have never known one phone mast to have so many problems, it always seems to be broken, I reckon I should get a discount from @O2 for the amount of times it’s down
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Harry Robinson
(@hazmadman) reported
@O2 Everywhere I go, even with o2 signal boosters at work my internet seems to struggle
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eb.c
(@ebcelebii) reported
@O2 I spoke to the customer service team and expressed my dissatisfaction. I asked to speak to the complaints team and they told me the procedure was for a manager to call me back and they would escalate it to complaints. So i could have spoken to complaints instead i was lied to!?
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Helen
(@HelenTT_MO) reported
@connorsayers18 @O2 Never say never 😬 xx
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Sarah
(@sazziemyster) reported
@O2 big shout out to the service received in your sittingbourne branch today @ 5pm for a sim change and address update. Top notch quick service! We are quick to moan for bad service but for a change nice feedback on great at service. Please feedback to store - area manager!
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Rxwntree aka Tree aka Trizzy
(@rxwntree) reported
@O2 what’s going on ? Mobile date usage has been terrible all yesterday and still this morning
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JakeXGambit
(@GambitJake) reported
SO.... @O2 transfered my partners number over mine so I dont have a number for nearly a week. Consider the fact I have really serious health conditions o2 does not help at all to get my number back. I have no access to my health apps, my emails and banking. WTF?