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O2 outages and service status in Smethwick, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 8, 4:27 PM GMT+1.
  • 64% Internet (64%)
  • 36% Phone (36%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.

CityProblem TypeReport Time
Oldbury Internet 2 days ago
Oldbury Internet 4 days ago
Birmingham Phone 6 days ago
Birmingham Internet 10 days ago
Bromsgrove Phone 14 days ago
Birmingham Internet 16 days ago

Nearby cities with recent reports

Oldbury

2 recent signals

2 days ago
Birmingham

1 recent signals

6 days ago

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

  • iamRicardoW
    RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • ASWM1990
    ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • MuslimShamir
    Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

  • hijabiexplorer
    Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • Adventure_Rach
    🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • sukirandhawa4x4
    Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • Ieeshhhk
    ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • shaikhycwu
    Sajid Shaikh (@shaikhycwu) reported from Birmingham, England

    @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • AnneBaines1
    Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • charlll18x
    Charlotte (@charlll18x) reported from Dudley, England

    Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • elimin8u
    Anil Takodra (@elimin8u) reported

    @O2 Please can #LutzSchüler contact me as having a really bad experience with o2. I am now contacting him

  • MikeRoberts68
    Mike Roberts (@MikeRoberts68) reported

    @O2 I have come to the conclusion that O2 make their complaints process and Customer Service contact process so difficult (almost impossible) in the hope that most Customers just give up. Pretty sure the Customer Service staff are trained to just hang up on Customers! Appalling!

  • LaurenDenny2
    Lauren. (@LaurenDenny2) reported

    @O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!

  • AmitDesai1978
    Amit Desai (@AmitDesai1978) reported

    2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

  • TapperJosephine
    Josephine (Josie) Tapper (@TapperJosephine) reported

    @O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.

  • WaylandKawa
    S.Nas (@WaylandKawa) reported

    @O2 Hello, the O2 signal strength is weak on Stockton Road in Hartlepool. Is there a reason for this?

  • MikeRoberts68
    Mike Roberts (@MikeRoberts68) reported

    @O2 Absolutely appalling service again from O2, spent over 1.5 hrs on the phone, deliberately cut off 3 times. Mis-sold a plan and now they are juat fobbing me off. The worst mobile phone service provider ever! Avoid at all costs!

  • mobynick303
    Nick A (@mobynick303) reported

    @O2 hi, I have been reporting for the last 3 weeks of connectivity issues ( ie no connectivity) in the NG4 area and still keeps coming back as 'no issue'- there is no obvious way of escalating this, how do I go on?

  • DeeBrow47820756
    Dee Brown (@DeeBrow47820756) reported

    @O2 @AlanRob68902430 The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.

  • DelBoy80s
    Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported

    @RedRosesRugby @O2 How poor was that play, u14s at best.