O2 outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 month ago |
|
Birmingham
|
Internet | 1 month ago |
|
Birmingham
|
Internet | 2 months ago |
|
Birmingham
|
Internet | 2 months ago |
|
Walsall
|
Phone | 2 months ago |
|
Tamworth
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, EnglandHow poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Charlotte (@charlll18x) reported from Dudley, EnglandDon’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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SAB Photography (@sabphotos69) reported from Woodside, England@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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SandwellSnapper (@SnapperSandwell) reported from West Bromwich, England@O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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mark webster (@webo20) reported from Sheldon, EnglandThanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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OldEstateAgent (@agent_old) reported@kokeshimum @O2 Without being disrespectful to Cambodia, we had 5G and no problems. Presumably in this country, it all comes down to money.
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RandyRamone (@iainballin30943) reported@kokeshimum @O2 Yep O2 service where I am is completely **** too. Switched to EE - far, far better
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...AND another thing: (@__anotherthing) reported@kokeshimum @O2 How do tariffs compare; I bet UK pays extra for (poor) service?
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Dave (@rdaved) reported@kokeshimum @O2 Had you considered a different network or trying one of those eSims that piggyback on other networks?
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Tony Brugnoli (@Bruggers100) reported@kokeshimum @O2 Vodafone just as bad down south, dead spots in and around my hometown, can’t get a phone signal at all at my son’s school. The companies will not invest in infrastructure. You can get a better signal in the Lake District because the infrastructure supports emergencies!
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Peter Reid (@Ptr1263Reid) reported@kokeshimum @O2 It’s crap all over the country.
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uni drop-out✨ (@_unidropout) reported@MJJHunter @O2 This is how I’ve been recently, I’ve been to a few major cities in the UK and just have no service anywhere it’s ridiculous
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Paul (@Wrightoe) reported@kokeshimum @O2 I’m Hudds too. Signal has been shite for a couple of years now. But hey ho, no trains but replacement bus service, terrible council services, rats running riot. However the council spent £250,000 on the weird flower pot metal things in town centre.
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Ruth Barnes (@hentastic1) reported@kokeshimum @O2 I had the same O2 dreadful signal, and lost it more often than not.
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Chris (@BennyBlanco22) reported@coveragechecker @O2 @Apple Seems to be worse since i upgraded my iphone to 17 pro, shocking signal