O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 23, 11:01 AM GMT+1.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 5 days ago |
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Birmingham
|
Internet | 9 days ago |
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Birmingham
|
Internet | 25 days ago |
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Birmingham
|
Internet | 1 month ago |
|
Walsall
|
Phone | 1 month ago |
|
Tamworth
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Sophie Drake (@SophieMDrake) reported from Birmingham, England@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Tom Bradshaw (@_tombradshaw) reported from Birmingham, England@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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John McKeon (@goingabitgrey) reported from Birmingham, England@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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SAB Photography (@sabphotos69) reported from Dudley, England@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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steve beard (@steve8454) reported from Birmingham, England@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Rachele (@_Rachele_) reported from Birmingham, EnglandHelp @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ᗪᗩᐯE (@Jaxstad) reported@O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.
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Barbara Richardson (@Barbara25122320) reported@TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?
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Nick Booth (@nicknickster) reported@TomTugendhat @O2 @vodafone Exactly. They all share one network of masts now so no-one has an incentive (or an ability) to provide a better service
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Kieran Moss (@KieranMoss16) reported@TomTugendhat @O2 Can’t travel more then 2 mins down the road while driving without phone signal cutting out and the call disconnecting.
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedIt’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?
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Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reportedTrying to pay off my contract early with @O2 so I can go to another company that doesn’t bleed me dry and they hit me with a limit of how much I can pay!! That’s a little rude 02 😩
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Gerry D (@gdennigan) reported@TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?
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Mark “Beaker” Bate (@BeakerBate) reported@RobertClark87 @TomTugendhat @O2 Not just O2, they’ve never recovered from the Huawei removal…..Dorset is a disaster zone.
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Nicko | Longevity Investing (@DrNickAlpha) reported@TomTugendhat @O2 I remember when I was on O2 I had no signal in the middle of Waterloo station.
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𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported@TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.