O2 outages and service status in Smethwick, England
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- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (56%)
- Phone (22%)
- Total Blackout (11%)
- Wi-fi (11%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Internet | 14 days ago |
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Phone | 18 days ago |
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Phone | 20 days ago |
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Total Blackout | 22 days ago |
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Internet | 25 days ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tom Bradshaw (@_tombradshaw) reported from Birmingham, England@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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John (@John10649040) reported from Birmingham, England@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Paul Berry (@paulberry2303) reported from Wolverhampton, England@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Charlotte (@charlll18x) reported from Dudley, EnglandDon’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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The McFugget (@Paul1366) reported from Tamworth District, England@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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PongoVilla (@PongoVilla) reported from Birmingham, EnglandWhy has #o2 gone crap since they merged with #Virgin time to move @o2
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Jackie (@UKHarvick_Fan) reported from Birmingham, England@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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mark webster (@webo20) reported from Sheldon, EnglandThanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority
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James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Isadora (@Isa_Yolina) reported@O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to
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emze (@KerZE87) reported@O2 I already know there’s an issue with a local mast and that has been an issue for weeks! Since you haven’t been providing me the service I’m still paying for price for you really ought to compensate 🙄
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mark callow (@markcallow10) reported@fiyero @O2 They probably can’t get their own signal
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𝕞𝔸𝕕𝕔𝔸𝕥 (@wearemadcat) reportedFact: @O2 spends the money that suppose to improve their network on commercials. #uk #mobile
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Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported@O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM
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Katz 🇬🇧 (@shirl2046) reported@O2 Hi I cannot sign in to My O2 no matter how many forgotten password email links you send me, it simply doesn't work. Never had this problem before you joined with Virgin. Hence I can't access O2 at all to look at getting a new phone so may have to look elsewhere... 🙄
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Tom Chapman 🐀 (@TomChap) reported@O2 I left O2 in November last year. Is it ok for me to cancel the DirectDebit?
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Viridis (@Lord_Viridis) reported@O2 @dino868 Lol, you're actually serious aren't you. Please read.. ITS BROKEN, HAS BEEN FOR MONTHS
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lg (@xLg06493461) reported@O2 Thankssssss but I Already dm’ d you guys twice and no response… however after sending the complaint email 13 times one after the other I finally got a response to say they’re gonna investigate.
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May May (@juicybite) reportedWhat is happening @O2 if I can't reach your website and I'm currently an O2 customer, what faith do I have, where I continue staying with you? It's annoying & frustrating