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O2 Outage Report in Smethwick, Sandwell, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.

CityProblem TypeReport Time
Birmingham Internet 4 days ago
Bromsgrove Phone 7 days ago
Birmingham Internet 10 days ago
Birmingham Internet 11 days ago
Birmingham Internet 11 days ago
Birmingham Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

  • DeanMSimons
    Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 yet again unable to charge my car because the signal from isn’t good enough.

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

  • sukirandhawa4x4
    Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

  • sabphotos69
    SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • James_Burton04
    James Burton (@James_Burton04) reported from Tamworth District, England

    Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • PongoVilla
    PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • sabphotos69
    SAB Photography (@sabphotos69) reported from Dudley, England

    @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

  • sukirandhawa4x4
    Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England

    @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • charlll18x
    Charlotte (@charlll18x) reported from Dudley, England

    Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

  • ChrisJSharratt_
    ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • _tombradshaw
    Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshPatrick96
    Josh Patrick (@JoshPatrick96) reported

    It’s now back up and they’ve sold out - not best pleased to be honest. Please may I have some help or conversation regarding this? @O2

  • NatScarimbolo
    Natalie Scarimbolo (@NatScarimbolo) reported

    @O2 is your server / website down? I need to access my account from overseas. Thanks

  • oddbinredwoods
    Robin Edwards (@oddbinredwoods) reported

    @o2 is your website broken? Keeps timing out?

  • DavidWandless1
    David Wandless (@DavidWandless1) reported

    @O2 what is happening? No signal No wifi calling! In SO21

  • StykeNeville
    NevilleStyke (@StykeNeville) reported

    @O2 Site seems to be down,

  • SantaAFCchana
    Santa Chana (@SantaAFCchana) reported

    @O2 DNS error. Tried on both WiFi and 5g, yet the problem persists.

  • andymasheter
    Andy Masheter (@andymasheter) reported

    @O2 definitely a problem logging into your site atm. Just constantly getting message saying “server not responding”.

  • joanne_l_t
    Joanne (@joanne_l_t) reported

    @ZeldaHughes @O2 @teatimezes Yeah I can’t get on either…sent me a text to view my bill but it won’t work..also tried just going to the website..it’s as rubbish as their network!

  • JoshPatrick96
    Josh Patrick (@JoshPatrick96) reported

    @O2 trying to purchase @rickygervais tickets for his show in Oxford on Thurs’ 3rd Nov but the app just seems to be hanging and I can’t get anywhere. Please help

  • andymasheter
    Andy Masheter (@andymasheter) reported

    @O2 @shazzacon Same problem. Just saying server not responding