O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Kidderminster, Tipton and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Wolverhampton |
Phone | |
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Kidderminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Pippington 🇪🇺🌈
(@AeternalLux) reported
@O2 @LadyLunaWolf Shocking service! Maybe I’ll switch too
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Diane wilson
(@Dianewi06) reported
@O2 hi, I got a new iPhone and watch at the weekend and I can’t make or receive calls on the phone and my watch is saying I don’t have a data plan, please help thanks
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King Robbo
(@AZD7) reported
@O2 please help. The sim card I just ordered is being sent to the wrong address but I cannot change my address details without receiving the sim and entering the security codes from the new number! Bit of a catch 22! And I cannot seem to find any customer support...
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Ralph Buchanan
(@BamaRalph) reported
@O2 I received my new SIM on Friday 15th July. I've done the SIM swap. Still my phone number is not working. 3 days now. All I am told is it's a technical issue and it will be fixed soon. This is now affecting my job. What's going on?
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Sofia
(@sofiadiadamo) reported
@O2 please can you fix your PAC code form!!!! Entered all of my details and I’ve been greeted with ‘oops, something went wrong’ called customer service who have been 0 help!!!! Or find me another way plsssss
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Dayo the Champagne Socialist 🥂
(@TrophyHusbandD) reported
@O2 Hello, can you please explain why I'm getting threatening letters over a billing error you made that I've spoken to Customer Services over the phone 3 TIMES over and told it has been sorted out? This really isn't fair and it is not right. Very upsetting
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Lady B
(@ladybyrne1) reported
@O2 where is the priority code. It’s just a circle ? Or is that it with a count down timer ?
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Terry Munro 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@H0dling) reported
@l_ippylipez @O2 @EE Agree mate. If I was phoning as a new customer they’d have been throwing deals at me
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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Ash’ Sugden
(@Ash_Sugden1994) reported
Getting seriously pissed off with trying to sort out my new iPhone. Keeps freezing with the Data Transfer, and now keeps saying “No Service”. Any ideas @O2?!