O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	7 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Walsall	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Rudi Feix (@Brumdad30) reported 1 minute ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  Teg Singh (@MrTegSingh) reported 1 minute ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  James Burton (@James_Burton04) reported 4 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Roger Leitch (@notdodgy) reported 8 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 10 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  han (@Hannahbreenx) reported 11 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Samantha Thompson (@crazysamsam) reported 13 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Adam Waterhouse (@adam0604) reported 15 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Charlotte (@charlll18x) reported 17 minutes ago from Dudley, England

  Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2

• 
  Suki Randhawa (@sukirandhawa4x4) reported 24 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 24 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Teg Singh (@MrTegSingh) reported 33 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Chris Booth (@c_booth1990) reported 36 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  Roger Leitch (@notdodgy) reported 44 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 45 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  John (@John10649040) reported 52 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  John McKeon (@goingabitgrey) reported 52 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  emma saunders (@emmajsaunders) reported 53 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Andrew Horton (@Villandrew) reported 59 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Evan Davis (@EvanD) reported 59 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zakariya 🇲🇦 (@ZaksWorld_) reported 1 minute ago

  @aaroncikaya @O2 All telco are terrible

• 
  James Blatch (@JamesBlatch) reported 2 minutes ago

  I'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.

• 
  David Hughes (@GrumpyoldDavid) reported 3 minutes ago

  Hey @O2. Can you tell me when the mast in Lancaster will be fixed? Its been over a year since it went down

• 
  grace (@itsnotgracelolz) reported 4 minutes ago

  Hi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!

• 
  Victoria Anderton (@vmanderton) reported 5 minutes ago

  Getting so fed up my, my Samsung s25 ultra is constantly overheating, won't charge, the WiFi is awful and all I wasn't to do is log into my account to make sure it's still insured and I keep going round in circles trying to verify my email @O2

• 
  richard gibbs (@GibbsRichgibbs1) reported 5 minutes ago

  @O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡

• 
  Lewny (@Lewnytune) reported 8 minutes ago

  @O2 I have done all of those steps. Once again this week the signal just keeps dropping. Everyone I know on O2 in the area is having same issue

• 
  Sarah H (@SarahWM45) reported 16 minutes ago

  If your phone doesn’t ring and can’t send messages because of zero signal for two years. When you want to leave should you pay the “early exit fee” ?? @MartinSLewis ? Because trying to talk to @O2 about it is made extremely stressful by their “system”.

• 
  Adele Vaughan (@adelevaughanxo) reported 20 minutes ago

  @O2 can someone please contact me about an ongoing complaint! I cannot get a clear answer from anyone 🤯

• 
  Minnie (@xxxxminniex) reported 23 minutes ago

  @Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!