O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 21 days ago |
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Birmingham
|
Internet | 25 days ago |
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Birmingham
|
Internet | 1 month ago |
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Birmingham
|
Internet | 2 months ago |
|
Walsall
|
Phone | 2 months ago |
|
Tamworth
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Harris (@areeyoushaw) reported from Dudley, EnglandSignals dog **** today lads, lasses, (other) @O2
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Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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The McFugget (@Paul1366) reported from Tamworth District, England@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, EnglandI would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Amy Bradwell (@amy_bradwell) reported from Birmingham, England@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Collins 🏴🇬🇧 (@DanCollins658) reported@kaznyemh @dbcxptures @O2 When I was in Cornwall the other week, I got really good signal, in fact I got the fastest speed test done using mobile data that I’ve ever had.
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Lord Stagg®️ (@staggy77) reported@O2 please explain to me who decides what is fair usage on an unlimited data package? And why if you are on an unlimited data package it’s not actually unlimited? Awful customer service and mobile provider.
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louise (@louiseomac) reported@O2 hey o2 wanna sort your customer services team out just been hung up on after being on hold for an hour. Tried the online chat been on there for 4 hours and noones helping they just keep leaving the chats before even saying anything piss take
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Barbz Health Careᴺᴹ (@BARBZHEALTHCARE) reported@O2 Can someone from the UK customer services team please reach out to me. I’m tired. I’ve called yourselves a minimum of 20 times in the past 7 days and no one has been of any help at all. Full of lies.
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ALADDIN_1978 (@ALADDIN_1978) reported@O2 Problem fixed 7:30 pm , problem identified 7 pm . Everything is ok.
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Benedict Ratchford (@TheBenRatch) reported@O2 you're a disgrace. Don't like complaints do you? Faffed me about on here, try sending a formal complaint and then says 'there's been an error'. Your complaints procedure is just as crap as you're service and coverage. Don't send me another link that doesn't work either.
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𝘾lifford (@cliffordh) reportedI've been an @O2 PAYG customer for over 15years. Recently I've been getting a "New voicemail" message - why? I have purposly never enabled voicemail since it costs 35p a time to check.
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Caroline McDonnell (@sweetiepiecaz) reported@O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?
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Shammoz (@Shammoz) reported@O2 2 weeks ago I ordered a Rolling Sim only plan from you. Sim arrived 3 days later. Its now day 10 and we cannot make calls or texts because the plan you sold is broken. WHY? Do I need to go to @Ofcom to report you or are you going to fix it? Selling deals you cannot provide.
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ANIA GABB (@aniagabb) reported@O2 @O2 I was told my plan included 5G but ira never worked and I’ve checked all the settings