O2 Outage Report in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Dudley, and Sheldon.

City	Problem Type	Report Time
Oldbury	Internet	2 days ago
Birmingham	Phone	3 days ago
Birmingham	Internet	8 days ago
Bromsgrove	Phone	11 days ago
Birmingham	Internet	14 days ago
Birmingham	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 45 seconds ago from Birmingham, England

  I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

• 
  Stu Parry (@Wolvostu) reported 5 minutes ago from Dudley, England

  Is 02 down in the DY6 area @O2

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 9 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  karen (@kazpeza) reported 11 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  Rudi Feix (@Brumdad30) reported 12 minutes ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  steve beard (@steve8454) reported 14 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  Gordé (@ReissOmari) reported 20 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 24 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 24 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  steve beard (@steve8454) reported 29 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Phil Tonks (@PhilTonks2) reported 31 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Andrew (@Bigglesdaf) reported 32 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  j7b7 (@Jeanybabesb) reported 37 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Chris Sammons (@ChrisSammons_) reported 38 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 39 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 46 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Chris Sammons (@ChrisSammons_) reported 53 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  steve beard (@steve8454) reported 54 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  Jake Box (@JakeBox7) reported 54 minutes ago from Walsall Wood, England

  Swear no matter what town/city I go I get no ******* signal on 02 @O2

• 
  The McFugget (@Paul1366) reported 58 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  roberitno (@roberitno26325) reported 5 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  roberitno (@roberitno26325) reported 7 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  roberitno (@roberitno26325) reported 8 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  roberitno (@roberitno26325) reported 10 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  roberitno (@roberitno26325) reported 13 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  roberitno (@roberitno26325) reported 22 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  roberitno (@roberitno26325) reported 26 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  JoPaCo (@Jopaco84) reported 28 minutes ago

  @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

• 
  roberitno (@roberitno26325) reported 29 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite

• 
  roberitno (@roberitno26325) reported 30 minutes ago

  @O2 must have to worst customer service ever .. 45 mins on hold then get cut off .. I’ve got 5 contracts with them and all going now …. They are shite