O2 Outage Report in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley, and Sheldon.

City	Problem Type	Report Time
Birmingham	Phone	14 hours ago
Birmingham	Internet	5 days ago
Bromsgrove	Phone	8 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 15 seconds ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Conor (@conorcole) reported 3 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Harris (@areeyoushaw) reported 4 minutes ago from Dudley, England

  Signals dog **** today lads, lasses, (other) @O2

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 4 minutes ago from Birmingham, England

  I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

• 
  Joy nayyar (@Joynayyar) reported 12 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Amy Bradwell (@amy_bradwell) reported 13 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Alison Hadley 🛵 (@devilwoman1975) reported 16 minutes ago from Walsall Wood, England

  @O2 losing signal on walsall area

• 
  emma saunders (@emmajsaunders) reported 18 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 20 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Andrew Horton (@Villandrew) reported 22 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 23 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

• 
  Elliott Brown (@ellrbrown) reported 23 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  paul woolley (@macwool) reported 24 minutes ago from Brownhills, England

  @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 32 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 35 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  #boredinafactoryupddated (@GedNeilAlex) reported 37 minutes ago from Walsall Wood, England

  Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

• 
  Emma Casey (@EmmaJCasey) reported 47 minutes ago from Birmingham, England

  Is @O2 down at the moment?

• 
  ... (@ASWM1990) reported 58 minutes ago from Walsall Wood, England

  @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 59 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

• 
  Samantha Thompson (@crazysamsam) reported 59 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michelle moffett (@michellemoffet) reported 6 minutes ago

  @O2 frustrating customer service this morning! Trying to activate the Disney plus offer for the kids!!!

• 
  Jessica. (@JEMonaghan) reported 6 minutes ago

  @O2 I have used my PAC code from you to change networks, will you send any notification and final bill? I was told this was all I had to do to cancel…

• 
  PL84 (@DeviousPL) reported 9 minutes ago

  @VMO2News @virginmedia @O2 Given that your useless network built on paper cups and string failed during 2020’s lockdowns, no idea why you’d want to draw more attention to your shortcomings and basic inability to provide customer service. Worst ISP in the UK. Absolutely laughable.

• 
  Darren Coleshill (@darrencoleshill) reported 13 minutes ago

  @O2 Still not working

• 
  michelle moffett (@michellemoffet) reported 13 minutes ago

  @O2 frustrating customer service this morning! Trying to activate the Disney plus offer for the kids!!!

• 
  Andy by Name (@sooty2101) reported 17 minutes ago

  @O2 please help where can I access auto top up to update my card details I’ve looked on the app and website and can’t find a link anywhere

• 
  Dean Johnston (@Deanishere) reported 18 minutes ago

  @O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!

• 
  Roy (@Roy59616034) reported 19 minutes ago

  Been a loyal customer to @O2 for 13 years now and they can’t give me a good deal on an upgrade, seems like I need to move away it hurts to say good bye.

• 
  Pete Dean (@PeteDean16) reported 19 minutes ago

  @o2 is the only way to contact you via telepathy? I am still unable to have a live chat - and your twitter erk merely asked what the problem was and could not be bothered to follow it up…. Two different browsers tried - guess the competition is likely to get looked at !

• 
  B (@BCM_1980) reported 24 minutes ago

  @O2 hi I need a human being to speak to in customer services. You haven’t changed my number over