O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Total Blackout	18 hours ago
Birmingham	Total Blackout	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	25 days ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 6 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Matthew Sparks (@matthew_74) reported 12 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Alison Hadley 🛵 (@devilwoman1975) reported 12 minutes ago from Walsall Wood, England

  @O2 losing signal on walsall area

• 
  Betsy Snow (@longhairdsgtmaj) reported 13 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  Harris (@areeyoushaw) reported 20 minutes ago from Dudley, England

  Signals dog **** today lads, lasses, (other) @O2

• 
  Roger Leitch (@notdodgy) reported 23 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Sophie Drake (@SophieMDrake) reported 28 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  Ashley Robert Scrivens (@AshScrivens) reported 29 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 30 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  Mike Klymko (@MikeKlymko) reported 30 minutes ago from Dudley, England

  @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

• 
  Carpy Villan™️ (@PeteVillan1981) reported 31 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  Evan Davis (@EvanD) reported 37 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Carpy Villan™️ (@PeteVillan1981) reported 39 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  Matthew Sparks (@matthew_74) reported 40 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  John (@John10649040) reported 41 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Suki Randhawa (@sukirandhawa4x4) reported 43 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  Dani Grim (@RefinedSavage) reported 45 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Mike Klymko (@MikeKlymko) reported 58 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  PongoVilla (@PongoVilla) reported 59 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

• 
  Stu Parry (@Wolvostu) reported 60 minutes ago from Dudley, England

  Is 02 down in the DY6 area @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare Brown (@Clarebrown101) reported 6 minutes ago

  @O2 You’re charging me for a SIM card I’ve never used. There are no account cancellation options on your website and your pretty much hidden online complaint form gives repeated error messages. Shall I outline my full complaint in full here?

• 
  KopiteinPoland (@KopiteinPoland) reported 7 minutes ago

  Before @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney

• 
  Terry (@tgloughnane) reported 7 minutes ago

  Is it just me or is the @O2 mobile internet absolute garbage? If I have 4G that means no internet at all, if I have 5G that means I may have internet if I’m not at a busy location!

• 
  Leanne (@Leanne07Leanne) reported 9 minutes ago

  @O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks

• 
  Kerrie Amos (@Kelbells_18) reported 10 minutes ago

  Hi im desperately trying to get in touch with Joss/Josh in your customer service team. Its regarding the very random order relating to the Boots order lady! @O2

• 
  Ben (@bennycliffe) reported 15 minutes ago

  I can’t even get a signal with @O2 when actually being in @TheO2 😭😭 ever mind posting a video! 😭🫠

• 
  lizrichards24 (@SonyRichards4) reported 15 minutes ago

  Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

• 
  Charlie’s Haus (@HausofCharlie) reported 16 minutes ago

  Can you fix the Adela O2 priority presale? @O2

• 
  Sheldini (@sheldinij) reported 18 minutes ago

  @O2 You can get your management complaints team to resolve my issue

• 
  Paul (@insittingbourne) reported 18 minutes ago

  @O2 so you have upgraded your network in #Kent with 5g+. Everyone I know that was on o2 have now moved away to another network as your network got so bad. Will this upgrade improve voice and signal ?