O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge, Oldbury, Bromsgrove, Walsall, Wolverhampton, and West Bromwich.

City	Problem Type	Report Time
Birmingham	Total Blackout	9 hours ago
Stourbridge	Total Blackout	4 days ago
Oldbury	Internet	16 days ago
Oldbury	Internet	19 days ago
Birmingham	Phone	21 days ago
Birmingham	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Evan Davis (@EvanD) reported 3 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  steve beard (@steve8454) reported 3 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 7 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  j7b7 (@Jeanybabesb) reported 9 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 12 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 13 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Evan Davis (@EvanD) reported 14 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Carpy Villan™️ (@PeteVillan1981) reported 33 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  Amy Bradwell (@amy_bradwell) reported 35 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Dani Grim (@RefinedSavage) reported 40 minutes ago from Dudley, England

  @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

• 
  Rachele (@_Rachele_) reported 41 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  karen (@kazpeza) reported 43 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  Charlotte (@charlll18x) reported 47 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 48 minutes ago from Birmingham, England

  I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

• 
  Joy nayyar (@Joynayyar) reported 51 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 52 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  mark webster (@webo20) reported 55 minutes ago from Sheldon, England

  Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

• 
  Jackie (@UKHarvick_Fan) reported 55 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 57 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Roger Leitch (@notdodgy) reported 60 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Morris (@RudeBooy2011) reported 2 minutes ago

  @O2 Won't let me inbox you chat keeps closing but if I get told the mast is down again im gonna scream its all I get told. But any one thinking to join O2 at the moment. I wouldn't bother

• 
  Jason (@btc8500) reported 8 minutes ago

  @O2 Can you send me a certified genuine picture of your new O2 satellite system that you use with your network What would be even better is a certified picture of them in orbit around Earth

• 
  Uptown entertainment discos (@Uptowndiscos) reported 9 minutes ago

  @O2 I did put on my message 02 business customer

• 
  It Will Get Better (@GCycles1) reported 11 minutes ago

  Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

• 
  Ronnie (@ronak_malde) reported 14 minutes ago

  @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

• 
  Simon (@Lava087) reported 15 minutes ago

  @O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!

• 
  iGoHam89 (@igoham1988) reported 16 minutes ago

  @O2 I have been locked out of my02 for four months now. I have called o2 numerous times, visited o2 stores, raised complaint and EVERYTIME I get told issue will be resolved in 3-5 days, you will get a call back etc. Its been 4 months. PLEASE HELP

• 
  **** Gegege (@Gegege3975W) reported 16 minutes ago

  @O2 hello i have wificalling problems where can i talk to online assistant

• 
  Paul Tomlinson (@Tommo_Ov_Tarn) reported 18 minutes ago

  @O2 It hasn’t mattered where I have been this week, it has been very intermittent everywhere. Sometimes I can’t call out, people are telling me they can’t get in touch and as you can see the data is painfully slow

• 
  Liam 🥃 (@LiaamStephen) reported 18 minutes ago

  @O2 how do I cancel my airtime plan?