O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Walsall, Tamworth, Birmingham, Tipton, Oldbury, and Stourbridge.

City	Problem Type	Report Time
Walsall	Phone	3 days ago
Tamworth	Phone	5 days ago
Birmingham	Total Blackout	7 days ago
Birmingham	Internet	10 days ago
Tipton	Internet	12 days ago
Birmingham	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Roger Leitch (@notdodgy) reported 3 minutes ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  Evan Davis (@EvanD) reported 5 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  Suki Randhawa (@sukirandhawa4x4) reported 7 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  Teg Singh (@MrTegSingh) reported 8 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Roger Leitch (@notdodgy) reported 9 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 11 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Carpy Villan™️ (@PeteVillan1981) reported 13 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  Joy nayyar (@Joynayyar) reported 22 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Elliott Brown (@ellrbrown) reported 24 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 26 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  The McFugget (@Paul1366) reported 27 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

• 
  Betsy Snow (@longhairdsgtmaj) reported 31 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  Gish Abeyratne (@GoGishiGoGo) reported 35 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 39 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  John McKeon (@goingabitgrey) reported 40 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 41 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Charlotte (@charlll18x) reported 45 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  Lysander 🦆 (@Lysander_16) reported 54 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  steve beard (@steve8454) reported 55 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Emma Casey (@EmmaJCasey) reported 56 minutes ago from Birmingham, England

  Is @O2 down at the moment?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shana Hendry (@Happyengland79) reported 8 minutes ago

  @o2 you have left me no choice but to raise the fact you have not paid my refund or fixed the issue, the refund is for, to the ombudsman! You've had enough chances but fail at every step ffs. **** company and **** staff! #evidenceforombudsman

• 
  Baillie Mansell (@BaillieMansell) reported 10 minutes ago

  @O2 myself and my husband had to walk out of your Trafford Centre Manchester store today after the worst customer service, contracts paid out. Wanted to renew 2 of our 3 contracts but the service was so bad we left 😳

• 
  95 kid (@95Humaad) reported 10 minutes ago

  Can't wait to get out of this @O2 contract. The signal is **** and it don't even work at all in one town

• 
  Melly P (@mellypeters) reported 15 minutes ago

  Finally after 4 weeks someone contacts me @O2 and we agree compensation for the problems that I have and the money is to be put back into my account within five working days and guess what? You’ve put it on a credit on my account. You can’t even get that right.

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 16 minutes ago

  @O2 @dayvales Dave’s problem, o2, is your SHITE network coverage.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 James Nickless BS© 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_Nickless) reported 16 minutes ago

  @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.

• 
  Viridis (@Lord_Viridis) reported 18 minutes ago

  @kbushnell1975 @O2 They never call back

• 
  brian mcmillan (@brainmcmillan) reported 23 minutes ago

  @O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".

• 
  Simon Gibson (@SimonGibson1508) reported 23 minutes ago

  @o2 why is your app so s?£t it never works!!!

• 
  han (@jareaunodi) reported 24 minutes ago

  @O2 is your website not working? Can’t access sim only deals from either the app or the website