O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Total Blackout	17 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	6 days ago
Birmingham	Internet	23 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  John (@John10649040) reported 3 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  John McKeon (@goingabitgrey) reported 3 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  ieesh (@Ieeshhhk) reported 6 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  Teg Singh (@MrTegSingh) reported 9 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Carpy Villan™️ (@PeteVillan1981) reported 14 minutes ago from Wednesfield, England

  @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

• 
  Lysander 🦆 (@Lysander_16) reported 17 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 26 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Evan Davis (@EvanD) reported 27 minutes ago from Solihull, England

  @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

• 
  Suki Randhawa (@sukirandhawa4x4) reported 29 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 33 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  Gordé (@ReissOmari) reported 36 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 41 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Matthew Sparks (@matthew_74) reported 45 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Elliott Brown (@ellrbrown) reported 46 minutes ago from Birmingham, England

  @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

• 
  Chris Booth (@c_booth1990) reported 49 minutes ago from Walsall Wood, England

  @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

• 
  batgirl (@amanmarway) reported 50 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Evan Davis (@EvanD) reported 51 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Dani Grim (@RefinedSavage) reported 52 minutes ago from Dudley, England

  @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 58 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  Charlotte (@charlll18x) reported 59 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparky (@Sparkyisared) reported 5 minutes ago

  @SteveJoyce14 @O2 @TheGillsFC It’s annoying mate our broadband is crap as well so both options out the window lol 🙄 you wouldn’t think it’s 2026 🤔

• 
  Adam Berry (@DiscoEnergy) reported 8 minutes ago

  @mitchhirsty @JaadeSketch @O2 It’s just not the bill issue I’ve been trying to upgrade over the past month and still issues. O2 sort your website out please!

• 
  Nick Briggs 🌳 👉 😊👈 (@Glasnerallover) reported 10 minutes ago

  @ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too

• 
  Matthew Ridsdale (@MattRidsdale) reported 14 minutes ago

  @O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.

• 
  Neil G (@granth1974) reported 18 minutes ago

  My postcode BR1 5BJ shows 5G+ good coverage yet I get 4G only. I pay 5G so you are in breach of contract for failing to deliver service I signed up for. Please fix this. @O2

• 
  Fallingapartagain (@paulblanch2468) reported 19 minutes ago

  @The_Brave @O2 02 website is ******* atrocious cant log in because of suspicious activity, spoke to numerous people about it never gets resolved. They can suck my ****!

• 
  Northernguy (@mcalvert1066) reported 19 minutes ago

  @O2 customer service is shocking

• 
  Liesl_ (@_lliesl_) reported 24 minutes ago

  @jmellling1895 @O2 @davehpayne That's very interesting. I have had problems for months with the O2 app, periodically not letting me log in. Won't let me upgrade my tariff. When I tried to submit a complaint it failed Call centre suggesting I was the problem. I'm leaving them now. I have had enough.

• 
  Sean Barrett (@SeanRBarrett) reported 30 minutes ago

  Disappointed to see that in 6yrs @O2 has made zero effort to role out 5G across Wales.! Outside of Cardiff, nothing. 23% reach according to OFCOM. It was the same 6yrs ago!! WTF!🤬

• 
  Lauren Turner (@BabyfaceLau) reported 32 minutes ago

  Anyone else’s signal been absolute 💩 on @o2 recently?!