O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- Total Blackout (67%)
- Internet (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 10 days ago |
|
Birmingham
|
Total Blackout | 17 days ago |
|
Stourbridge
|
Total Blackout | 20 days ago |
|
Oldbury
|
Internet | 1 month ago |
|
Oldbury
|
Internet | 1 month ago |
|
Birmingham
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Roger Leitch (@notdodgy) reported from Solihull, England@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Hooty McOwlface (@Cheadle) reported from Birmingham, England@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandThat, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, EnglandTypical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Sajid Shaikh (@shaikhycwu) reported from Birmingham, England@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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The McFugget (@Paul1366) reported from Tamworth District, England@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PhatSuppliUK (@PhatSuppliUK) reported@O2 Lol that's like basics phone101 come on .. of course I have But I'm trying to contact your customer service I don't want AI on the live chat I want a human Start caring about your customers
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123qwe123 (@123qwe187051047) reported@arokorol @O2 What's the issue here?
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Misha Hoo (@MishehooA) reported@arokorol @O2 Receiving a "Welcome to Palestinian Authority" message at Ben Gurion Airport happens bc your phone connects to the strongest available signal, which can sometimes be a Palestinian network tower located in the nearby West Bank, rather than an Israeli one. NothiNothing malicious.
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Gary Spedding (@GarySpedding) reported@arokorol @O2 One of two possibilities: Your phone connected to an errant signal from a Palestinian mobile tower in the West Bank. You are lying and were not actually in Ben Gurion Airport when you got this text but actually travelling in Jerusalem or to an illegal settlement in West Bank.
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Pep M ⭐⭐ (@cfcpep) reported@FrauForelle @carl_344 @O2 I had nightmares with them just ordering my current phone where they wouldn't honour a deal even though they messed up,been with them maybe 20 years - Why I didn't cancel then I don't know.
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Richard Paul Bonner (@RichardPaulBonn) reported@O2 Hi, it's now 12 days/9 working days and i'm still locked out of my account. Have called customer services three times only to be told a form has been filled out.
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Andy Wright (@shakenNstirred) reported@O2 It now been out 2 days. No one has been to fix it
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RM (@cabbage1875) reported from Stirling, Scotland@daysofellen @O2 aye the customer service is shocking
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Devs (@Destr0yT0Create) reported@O2 Yes They said its been an issue with your codes for the last week. They've had a lot of people come in and unable to use it on the Pizzas. As in it just doesnt accept the codes. Greggs - Hounslow both stores on the highstreet and Heston Greggs - High street Whitton
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Paul Mac Eoin, PhD (@pmaceoin) reported@arokorol @O2 Seems expensive but I guess maintaining a network in a warzone is hard. Probably not the biggest hardship someone has suffered in that area today so 🔬🎻🤏