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O2 outages and service status in Smethwick, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 21, 11:17 AM GMT+1.
  • 67% Internet (67%)
  • 22% Phone (22%)
  • 11% Total Blackout (11%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Stourbridge, Oldbury, Birmingham, Bromsgrove, Walsall, Wolverhampton, and West Bromwich.

CityProblem TypeReport Time
Stourbridge Total Blackout 16 hours ago
Oldbury Internet 13 days ago
Oldbury Internet 16 days ago
Birmingham Phone 18 days ago
Birmingham Internet 22 days ago
Bromsgrove Phone 26 days ago

Nearby cities with recent reports

Stourbridge

1 recent signals

16 hours ago

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • MrTegSingh
    Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • goingabitgrey
    John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • ChrisJSharratt_
    ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England

    @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • SophieMDrake
    Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wolverhampton, England

    How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • Wolvostu
    Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • webo20
    mark webster (@webo20) reported from Sheldon, England

    Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • MrTegSingh
    Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • JakeBox7
    Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EMCE1001
    Elizabeth x (@EMCE1001) reported

    @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

  • WoodpeckerMandP
    Blueflyer (@WoodpeckerMandP) reported

    @O2 Shall I call for the 9th time to see if you can unlock my login, it must be so secret that you’re having to employ MI5 to look into it. Please just message me and say you can’t be bothered, why would you want to sort somebody’s problem out

  • Dominiho7
    Dominic Hanley (@Dominiho7) reported

    Whatever works you did in the TN22 area has made your signal and service far worst @O2. Can't get 5G at all now and to add to that contract prices have jumped up £5. Failing the customer as always

  • countycasual77
    MR NICE (@countycasual77) reported

    @O2 The entire area is down

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • SimonBogdon
    Simon (@SimonBogdon) reported

    @O2 hi hopefully you can help me …I was looking to get both an iPad…when I spoke to your colleagues at the contact centre they told me that none of the eSIM contracts have roaming included (roaming is important for me …..

  • Chris_L95
    Chris (@Chris_L95) reported

    Shite you men @o2 , no signal despite me being in the middle of a town. Shite

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.

  • igoham1988
    iGoHam89 (@igoham1988) reported

    @O2 I have been locked out of my02 for four months now. I have called o2 numerous times, visited o2 stores, raised complaint and EVERYTIME I get told issue will be resolved in 3-5 days, you will get a call back etc. Its been 4 months. PLEASE HELP