O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Birmingham	Internet	1 month ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Walsall	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  emma saunders (@emmajsaunders) reported 2 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Dani Grim (@RefinedSavage) reported 8 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 13 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  John (@John10649040) reported 13 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 18 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  SAB Photography (@sabphotos69) reported 19 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  Carpy Villan™️ (@PeteVillan1981) reported 19 minutes ago from Wolverhampton, England

  How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever

• 
  Ashley Robert Scrivens (@AshScrivens) reported 20 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Andrew Horton (@Villandrew) reported 21 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 22 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  Nas Mahmud (@M5Mahmud) reported 33 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 36 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  Phil Tonks (@PhilTonks2) reported 38 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Roger Leitch (@notdodgy) reported 41 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  Mike Klymko (@MikeKlymko) reported 41 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 45 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Betsy Snow (@longhairdsgtmaj) reported 53 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  Roger Leitch (@notdodgy) reported 54 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Gordé (@ReissOmari) reported 55 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  mark webster (@webo20) reported 57 minutes ago from Sheldon, England

  Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anton Simpson ♿🧠 (@anton_simp66) reported 5 minutes ago

  Holy crap I have 5g where I live oh no it's 4g back, oh nothing now oh 4g well that's @O2 again

• 
  Johnny Storm (@humantorch1036) reported 8 minutes ago

  @O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.

• 
  Alex Wheatley (@thealexbear) reported 15 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

• 
  Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported 17 minutes ago

  Hey @O2, even Pitbull cancelled his concert in Riga last minute due to "technical issues", but somehow your roaming network is putting on an even worse performance. Stuck on 'No Service' in Latvia with a fully paid contract. Can a human DM me to fix this backend glitch?

• 
  beijinggail (@sargeant_gail) reported 17 minutes ago

  @O2 I posted earlier - issues with my phone today, when will you reply?? #o2

• 
  StuartB (@StuartBain1986) reported 22 minutes ago

  @o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network

• 
  Mark Jones (@MarkJon63305554) reported 22 minutes ago

  @Breeze_16 @O2 Call o2 on 202. It's a scam, I just called as received couple of emails re this and asking me to sign in.

• 
  Scoop (@JGoldyy) reported 25 minutes ago

  @O2 She was on the phone for 30mins and still couldn’t resolve/reserve any on my behalf, can you just tell me if there is any left in stock with Mario bundle as it still says there is on the website yet everyday I’ve tried to buy one it STILL does the same technical issue

• 
  Annah Atherton (@Annah_Atherton) reported 25 minutes ago

  @O2 why is your signal so bad?! WN1 Seems to have been since an old building knocked down … I’m told there’s nothing wrong in area, yet since my complaint I keep getting updates that you are “working on the problem”

• 
  Ryan (@TintinPriv) reported 26 minutes ago

  @kokeshimum @O2 @O2 exactly the same with me currently in El Campello, fantastic 5g signal in the hills yet in Norwich my phone has “2 bars 5G” and I can’t load nothing