O2 Outage Report in Smethwick, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Oldbury, Sheldon, Wolverhampton, Kidderminster and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
-
#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
-
Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
-
Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
-
emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
-
Joy nayyar
(@Joynayyar) reported
from
Coleshill, England
@O2 outgoing and incoming call issues all over westmidlands.
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
-
Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
-
Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
-
...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
-
Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
-
Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
-
Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Elizabeth
(@Elizabe72719185) reported
@ChillyBilly19 @O2 I think there's a good chance of recovery, I suggest you reach out to Cyber_smart25… on Instagram. They are expert in recovering hacked account, banned, suspended, locked he can help you gain access to your account back 👆👆👆👆👆👆👆👆👆👆
-
Jimothy Mckimothy
(@mckay1402) reported
@WasOnceLoved @O2 Network is awful too
-
damian koblintz
(@dkoblintz) reported
Why is it that every time I go to an @O2 @O2ForumKTown venue I'm forced to download an app that doesn't work? Won't be able to go tonight because of @seetickets failures (and of course, no customer service out of hours or alternative if app happens not to work)
-
Donna B
(@beasknees81) reported
@O2 I am a new customer and has transferred my mobile over from my old provider. I phoned on Monday about 2 or 3 gave the pac code. I can make calls out but incoming calls going straight to voice mail and not ringing out like it should. Can someone help!
-
Siob, Princess of Yorkshire 💙#FBPE #FBR
(@Sillyshib) reported
@WasOnceLoved @O2 Can’t get any service from anyone these days
-
David
(@David01304379) reported
@o2 #o2priority - I am trying to get Def Leppard tickets for Wembley but your app keeps taking me to a ticketmaster page saying presale happening now. It won’t let me click on anything to get to presale! Even on desktop #MotleyCrue #help
-
shannon 🌃🕰️
(@2003unbearabl) reported
@O2 @ODEONHelp hi I’m trying to redeem my Priority code for a free cinema ticket to see ParaNorman on Saturday and it’s just saying there was a problem with the code. I redeemed it 2 weeks ago with no issue. Could you help?
-
Hope
(@amoola_83) reported
@O2 hello, on your payg sims with unlimited mins & texting, is this to any uk network? Or is it only to other o2 numbers? Thanks.
-
Shaz Acess All Areas 🎬
(@ShazFilms) reported
@O2 @iamchris20200 Im sorry whoever you are running this twitter account please dont make out us the customer just missed out due to popularity when in truth you never released the deal. Maybe go find out what actually happened instead of blaming us.I was on 5 mins b4 like every week so no excuses
-
Laura Davies❤
(@ladyy_lauraa) reported
@O2 my priority moment code for the cinema ticket isn’t working, help please!