O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Kidderminster, Tipton, Walsall and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Phone | |
| Birmingham |
Phone | |
| Kidderminster |
Total Blackout | |
| Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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James Burton
(@James_Burton04) reported
from
Tamworth District, England
Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Gilsenan
(@davegilsenan) reported
Maybe the sihal was so bad @O2 didn't get my tweet
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JamesR
(@jamesr181) reported
@iryanjamese @O2 Completely agree!! I’m pretty pissed off to be honest. Just hoping it isn’t going to be October! Even on the apple site it’s saying mid October now so I think the same problem wherever you go now!
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Jack Allum 🏳️🌈
(@westham009) reported
@O2 I’m having issues sending text messages. I either have to go into airplane mode and back or turn my phone off and on before they will send. Others on O2 NOT experiencing these issues.
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Ste
(@SM1982_) reported
@Ofcom I know there is a time scale for companies to deal with complaints before you get involved but I swear this issue I have with @O2 is driving me mad. I literally want to pay a bill and they won’t or can’t take the payment despite it showing as pending from my bank. 1/2
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JamesR
(@jamesr181) reported
@iryanjamese @O2 I’ve always preordered through o2 but this year seems to be a real problem. Never had this in the past! There shouldn’t be a preorder option if they aren’t going to have the stock!
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Ryan🫶🏽
(@iryanjamese) reported
@jamesr181 @O2 LOOK AT THIS **** @O2 you must be having a laugh! I preordered this phone at EXACTLY 13:13 on Friday the 9th of September.
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Ste
(@SM1982_) reported
@O2 @Ofcom it’s going to end up showing on my credit file and I am trying to sort a mortgage. Another 2 hours on the phone tonight and not sorted. Nobody wants to take responsibility. HELP
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Martin R
(@ren_unit) reported
@O2 You guys are LIARS. I was offered a promotion by o2 staff and I am now being told no such thing exists. That the employee I spoke to know one knows. Yet I’ve had texts from O2 asking what I thought of my service. Go back and listen to the calls associated with the account .
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Ryan🫶🏽
(@iryanjamese) reported
@jamesr181 @O2 I’ve tweeted at them multiple times, I’ve dm them twice and **** all. I’ve pre ordered the new iPhone every year from apple for the last like 5-6 years. I deceive to get a contract and from o2 this year and it goes tits up!!!
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jack
(@jackgreggs) reported
@O2 hi I requested a super Duolingo voucher with o2 priority, it says the voucher has been used but my Duolingo account is still on basic, it now says the voucher is not available and to tweet for support?