O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Kidderminster, Tipton, Birmingham, Walsall, Oldbury and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.
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Suki Randhawa
(@sukirandhawa4x4) reported
from
Walsall Wood, England
@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?
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ChrisJSharratt_
(@ChrisJSharratt_) reported
from
Birmingham, England
@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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SAB Photography
(@sabphotos69) reported
from
Dudley, England
@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 yet again unable to charge my car because the signal from isn’t good enough.
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Sajid Shaikh
(@shaikhycwu) reported
from
Birmingham, England
@O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
How poor is the coverage from @virgin mobile? Since the merger with @O2 the mobile coverage is appalling. Massive price increase on all plans/ packages yet the network service is worse than ever
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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SandwellSnapper
(@SnapperSandwell) reported
from
West Bromwich, England
@O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.
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SAB Photography
(@sabphotos69) reported
from
Woodside, England
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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Charlotte
(@charlll18x) reported
from
Dudley, England
Don’t know what I’m paying for as it is can’t name a place I actually get signal, now a massive price increase. Can’t wait to leave @O2
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Hi, please could you help me with a online store order?
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Jackie
(@UKHarvick_Fan) reported
from
Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wolverhampton, England
@villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mahala
(@MAHULAHOOP) reported
@O2 disgusting service via #o2recycle please sort it out. Not helpful & a 30 min wait for someone to be rude.
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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Kirsty/Kristy
(@Pixiedustmagic2) reported
Can anyone recommend @SkyUK mobile?? @O2 are not getting any better for signal so thinking of moving us all over as each contract finishes!
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Dr. Paul Maggs 🏴
(@paulmaggs67) reported
@O2 Network tips 🙈 your bloody coverage is awful. 4g my arse
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jamespowney
(@jamespowney) reported
@TrevorHarreld @choccieclare @O2 Hi. This issue should now have been rectified
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Geoff Winkless #FBPE
(@weeklywhinge) reported
@o2 can you tell me if your network still supports 3gpp 3g-video calls? Thanks!
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tanith ☥
(@tani_kane) reported
@O2 😭😭😭😭😭😭😭😭 damn it i completely forgot about O2 arenas getting priority tickets 💔 pls pray for me during the general sale o2
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Karl Austin
(@KarlAustin) reported
@cipnt @Spheron1 @O2 I remember switching away from O2 many years ago because they pulled crap like this.
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Chris Moorhouse
(@chrismoor) reported
@o2 once again mast issues in tw10 are causing serious problems. Texts delayed arrival means 2 factor authentication not possible. This is third time this month!
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Liam Fitzgerald
(@lifitz) reported
Honestly @O2 need to sort their customer services out. 3 calls transferred and cut off, 4th call was advised I wouldn’t be transferred/cut off, was placed on hold for a further 45 minutes and then call disconnected. #bye