O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	4 days ago
Birmingham	Internet	8 days ago
Birmingham	Internet	23 days ago
Birmingham	Internet	29 days ago
Walsall	Phone	1 month ago
Tamworth	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Gracie xo (@gracielou_xx) reported 55 seconds ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  Conor (@conorcole) reported 2 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Rachele (@_Rachele_) reported 9 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 12 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Matthew Sparks (@matthew_74) reported 17 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Jackie (@UKHarvick_Fan) reported 18 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  batgirl (@amanmarway) reported 19 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Teg Singh (@MrTegSingh) reported 19 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 28 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

• 
  Andrew (@Bigglesdaf) reported 32 minutes ago from Wombourne, England

  @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 35 minutes ago from Birmingham, England

  I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 36 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Roger Leitch (@notdodgy) reported 39 minutes ago from Solihull, England

  @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

• 
  Charlotte (@charlll18x) reported 41 minutes ago from Dudley, England

  Dunno what’s worse your “priority” or signal @O2

• 
  Roger Leitch (@notdodgy) reported 49 minutes ago from Solihull, England

  @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  George Kafetzis (@Georgekafetzis) reported 49 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  James Burton (@James_Burton04) reported 53 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Gish Abeyratne (@GoGishiGoGo) reported 54 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 55 minutes ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  The McFugget (@Paul1366) reported 59 minutes ago from Tamworth District, England

  @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alaw mot (@SimonTa44447286) reported 6 minutes ago

  @O2 @Gary_Polley I dont beleve owt o2 say anymore ..dm is rubbish .still no reply after a month ..and a bill for a service i was told 3 times had finished ..

• 
  Profile Critics (@BooksProfile) reported 8 minutes ago

  @TomTugendhat @O2 @EE Tom, you were in power for 14 years and did nothing about reception on trains. This government is sorting that problem out. Just needed to flush out the Tories.

• 
  Lord Runcible (@SonOfRuncible) reported 15 minutes ago

  @TomTugendhat @O2 @EE Those poor people of Dulwich, what did they do to deserve that.

• 
  GabbyT (@Soddem_Hall) reported 18 minutes ago

  @likesretirement @TomTugendhat @O2 And we wonder why the Tory government never managed to fix anything! 🙄

• 
  ᗪᗩᐯE (@Jaxstad) reported 19 minutes ago

  @O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.

• 
  👨🏻‍💻 ⚡️ (@EadrictheWild) reported 24 minutes ago

  @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

• 
  Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported 28 minutes ago

  @TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.

• 
  amerali (@amerali) reported 33 minutes ago

  @TomTugendhat @O2 @EE WiFi on tgv is awful. I've never been able to work.

• 
  Sideways Tree (@EX23LCL) reported 33 minutes ago

  @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

• 
  michael (@m40282845) reported 34 minutes ago

  @TomTugendhat @O2 @vodafone Three companies isn't a monopoly you bumbling retard