O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Total Blackout	5 days ago
Birmingham	Total Blackout	6 days ago
Birmingham	Total Blackout	6 days ago
Birmingham	Internet	9 days ago
Birmingham	Total Blackout	10 days ago
Birmingham	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 1 minute ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Matthew Sparks (@matthew_74) reported 9 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Sajid Shaikh (@shaikhycwu) reported 9 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  Conor (@conorcole) reported 10 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Carpy Villan™️ (@PeteVillan1981) reported 15 minutes ago from Wolverhampton, England

  @villa4ever29 @Virgin @O2 Awful mobile coverage for the last 12 months. Shame I’m tied in to my contract for another 6 months. It’s been particularly bad the last couple of weeks. No 4G available and switching between 3G & EDGE regularly. Appalling

• 
  Rachele (@_Rachele_) reported 16 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  karen (@kazpeza) reported 18 minutes ago from Wednesfield, England

  @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 20 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Gish Abeyratne (@GoGishiGoGo) reported 21 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  mark webster (@webo20) reported 26 minutes ago from Sheldon, England

  Thanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority

• 
  Joy nayyar (@Joynayyar) reported 27 minutes ago from Coleshill, England

  @O2 outgoing and incoming call issues all over westmidlands.

• 
  Roger Leitch (@notdodgy) reported 27 minutes ago from Solihull, England

  @O2 I assume free coffee is cheaper than investing in network capacity.

• 
  ... (@ASWM1990) reported 30 minutes ago from Walsall Wood, England

  @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

• 
  Chris Sammons (@ChrisSammons_) reported 44 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Dani Grim (@RefinedSavage) reported 46 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  SandwellSnapper (@SnapperSandwell) reported 52 minutes ago from West Bromwich, England

  @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 53 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 55 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 56 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

• 
  Gordé (@ReissOmari) reported 58 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Molloy (@civicboy40) reported 9 minutes ago

  How on earth can it take 4 hours to do a switch up request via chat support , and then they announce there's a 33.02 activation fee but refuse to provide any proof? @O2

• 
  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 13 minutes ago

  @hornysince6 @O2 If that's the way to you feel then feel free to **** off and stop bothering me

• 
  Andy charman (@Andy_charman) reported 14 minutes ago

  @mattstingray @O2 Having exactly same issue for last 3 months and @O2 have done nothing!

• 
  Lucie Rimmer (@LucieRimmer) reported 15 minutes ago

  @O2 Thank you. I raised it in the O2 shop and they agreed it was and has always been bad. At the time they said to switch to 3G (that’s what they did) 🫣

• 
  Kath Moonlight (@kath_moonlight) reported 18 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported 18 minutes ago

  @O2 any chance of some support for my daughter after her phone was stolen? The level of support @Ofcom so far, has been absolutely abysmal. It would be good to find someone who actually cares!

• 
  Neal (@wxmsmith) reported 21 minutes ago

  @O2 This happens in Chester, Llandudno, Wrexham. My wife has the same problem, having a 6 month old and needing to check/updates things is impossible when out and about with O2. Very unreliable

• 
  Max Kansas (@KansasMax) reported 21 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  Rob Baker-Johnson (@RobBakerJohnson) reported 21 minutes ago

  @O2 you are a disgrace. You failed to provide a service and charge me over £600 as you forced me to move supplier. You help or support from you at all. Didn’t even send a bill went straight to dept recovery company. Over 30 years loyal custom from me and this is how you treat us

• 
  Monk (@i_Charizard) reported 22 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite