O2 outages and service status in Smethwick, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- Total Blackout (67%)
- Internet (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Smethwick, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, Bromsgrove, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 7 days ago |
|
Birmingham
|
Total Blackout | 14 days ago |
|
Stourbridge
|
Total Blackout | 18 days ago |
|
Oldbury
|
Internet | 1 month ago |
|
Oldbury
|
Internet | 1 month ago |
|
Birmingham
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Rudi Feix (@Brumdad30) reported from Birmingham, England@O2 will someone please help me!!! Bloody useless o2
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.
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John (@John10649040) reported from Birmingham, England@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Dean but festive (@DeanMSimons) reported from Birmingham, Englandhey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Paul Berry (@paulberry2303) reported from Wolverhampton, England@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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PongoVilla (@PongoVilla) reported from Birmingham, EnglandWhy has #o2 gone crap since they merged with #Virgin time to move @o2
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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SAB Photography (@sabphotos69) reported from Dudley, England@TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.
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Hooty McOwlface (@Cheadle) reported from Birmingham, England@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Germander Speedwell (@selfheal) reported@Chuffin_ell @O2 ...to afford the combined cost of the handset and the line rental for a large download limit, but with their help I could and amazingly they as a branch have repeated this same discount every time I have returned to upgrade my phone since. A small act of charity on their part...
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Justin Diamond (@JustinDiamond16) reported@O2 your payment system still don’t work it’s been a week what are you guys playing at. So many people have complained and you still won’t accept it is not working.
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Ell (@EllG94) reported@O2 any chance i can get some signal please
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.
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Debbie Woodburn (@debbiegaunt) reported@dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.
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🔯Hebrew Hammer🔯 (@OyVeyzMeir) reported@arokorol @Shimshon1800 @O2 O2 may be preferring Paltel as a roaming provider but I'd more bet on the provider aiming an especially "hot" sector at the airport to capture roaming traffic and generate revenue. A simple manual network selection will cure that. But they're so close together that it does happen. Same occurs when in the North, can get alerts roaming onto Alfa or Spacetel and data is HORRIFICALLY expensive on those.
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Paul Wilson (@PaulWil38543502) reported@O2 I can neither make nor receive calls. Handset has been replaced. New SIM card installed. Still the problem persists. Told its likely o2 network issue. Reported 5 days ago. Still waiting for a call from technical support. I've no use of my phone. When can I expect a call?
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wayne daly (@1934rabbit) reported@O2 why do I waste my time. Being loyal to a network that I can't trust to work when I need it... Been having this problem for years.. complain a couple of years ago and got feed some BS from your customer service team.. just not good enough... Obviously loyalty means nothing 😡
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Ted Splitter 🇵🇸 (@ted_splitter) reported@MANUELA12614661 @arokorol @O2 You'd make someone pay money because your phone picked up the signal from the wrong tower? Lol ******* hell
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RM (@cabbage1875) reported from Stirling, Scotland@daysofellen @O2 aye the customer service is shocking