O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, Bromsgrove, Walsall, and Wolverhampton.

City	Problem Type	Report Time
Oldbury	Internet	8 hours ago
Birmingham	Total Blackout	8 days ago
Stourbridge	Total Blackout	11 days ago
Oldbury	Internet	24 days ago
Oldbury	Internet	26 days ago
Birmingham	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Roger Leitch (@notdodgy) reported 6 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  Teg Singh (@MrTegSingh) reported 7 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 10 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Nas Mahmud (@M5Mahmud) reported 15 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 16 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Gracie xo (@gracielou_xx) reported 22 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

• 
  SAB Photography (@sabphotos69) reported 22 minutes ago from Dudley, England

  @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

• 
  Ashley Robert Scrivens (@AshScrivens) reported 28 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Gordé 🥚 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Ketan Surti (@DirtySurti) reported 32 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Mike Klymko (@MikeKlymko) reported 32 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  James Burton (@James_Burton04) reported 35 minutes ago from Tamworth District, England

  Loosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!

• 
  Conor (@conorcole) reported 38 minutes ago from Birmingham, England

  @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 40 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  John (@John10649040) reported 45 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  ieesh (@Ieeshhhk) reported 47 minutes ago from Birmingham, England

  @O2 what’s with the dodgey service today 🙄

• 
  emma saunders (@emmajsaunders) reported 55 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Harris (@areeyoushaw) reported 58 minutes ago from Dudley, England

  Signals dog **** today lads, lasses, (other) @O2

• 
  Gish Abeyratne (@GoGishiGoGo) reported 58 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Roger Leitch (@notdodgy) reported 59 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Clements (@paulclements) reported 21 seconds ago

  @O2 I’d like to buy a data bolt-on, but can’t get through on the phone (poor signal, I expect). Can you help?

• 
  Nikki Othen (@NikkiOthen) reported 1 minute ago

  @O2 my priority app keeps looping me back to the home screen when I'm trying to get tickets, can you help?

• 
  ⚡️ DarrAn ⚡️ (@darrangilpin) reported 4 minutes ago

  @comingupstorrie @O2 It's an absolute joke. I've been in the same boat since Friday. You'd think it was a simple fix.

• 
  Emma Turley (@Emama_Turley) reported 6 minutes ago

  Hi @O2 - I left a few months ago and am owed £… I have spoken to a couple of your team who have said the refund should be sorted in the next few days but the money hasn’t reached my account. It’s quite frustrating! Can you help?

• 
  Mr Angry (@angry_corner) reported 7 minutes ago

  @O2 @mellypeters Why is the email address such a massive secret??? Your customer service is embarrassing!!!

• 
  Mr J (@Mr__J_J) reported 14 minutes ago

  @O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.

• 
  Jackie Potts (@JackieP06936666) reported 17 minutes ago

  @andrejpwalker @O2 I was with O2 for years and due to all the issues, I changed last year to Smarty..... Best thing I did 👍

• 
  Hugo Michiels (@hugomichaels) reported 18 minutes ago

  @O2 No. All has been ok on the page. No reported issues. Suddenly there was a massive drop in. Signal strength and even with 5g showing apps and internet is at a snail pace or it just won’t load at all

• 
  samovarian (@samovarian) reported 20 minutes ago

  @mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.

• 
  Freddie Scovell Esq. (@FreddieScovell) reported 21 minutes ago

  @O2 Due to your automated phone system I couldn't speak with anyone about the matter as the number wasn't my number. It was handed to debt collectors who placed the default on my credit file. I have been a customer with you on my genuine number for 18 years and never missed a payment