O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tamworth, Tipton, Oldbury, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	5 days ago
Birmingham	Internet	11 days ago
Walsall	Phone	15 days ago
Tamworth	Phone	17 days ago
Birmingham	Total Blackout	19 days ago
Birmingham	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Lysander 🦆 (@Lysander_16) reported 3 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  George Kafetzis (@Georgekafetzis) reported 6 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 10 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 10 minutes ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Mike Klymko (@MikeKlymko) reported 10 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

• 
  Dad (@RampziieTweets) reported 11 minutes ago from Walsall Wood, England

  @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

• 
  Suki Randhawa (@sukirandhawa4x4) reported 16 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering all the time, considering moving on to another network after 20 plus years with you.

• 
  John (@John10649040) reported 19 minutes ago from Birmingham, England

  @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

• 
  Teg Singh (@MrTegSingh) reported 19 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  j7b7 (@Jeanybabesb) reported 21 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Harris (@areeyoushaw) reported 26 minutes ago from Dudley, England

  Signals dog **** today lads, lasses, (other) @O2

• 
  Matthew Sparks (@matthew_74) reported 26 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Steve Jones (@StevoJones1984) reported 29 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  John (@John10649040) reported 33 minutes ago from Birmingham, England

  @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

• 
  Gordé (@ReissOmari) reported 35 minutes ago from Birmingham, England

  @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

• 
  Matthew Parker-Jones Hall (@mparkerjones) reported 38 minutes ago from Walsall Wood, England

  @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 38 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Roger Leitch (@notdodgy) reported 42 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 47 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  SAB Photography (@sabphotos69) reported 58 minutes ago from Dudley, England

  @TheOldDear @O2 @EnglandRugby You’d think it would be easy to provide a service considering they charge me……….. wait for it £67 a month. I get no signal at all most of the time. Yet apparently engineers are working on it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny Cockett (@jennyc14) reported 5 minutes ago

  @O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?

• 
  CPFC J (@cpfcjc) reported 5 minutes ago

  Anyone else having issues with @O2 not responding to customer emails? Reception has been awful for months. I go into the shop & the staff say, "Yeah, we know it's the mast on top of a block of flats & don't know when it will be fixed." So I email twice and still get no answer.

• 
  thedogger (@thedogger31) reported 6 minutes ago

  @O2 why is it if I go to uswitch and change my number I can get a great sim only deal yet as an existing customer o2 offer rubbish deals

• 
  Lizzie Love (@LoveMeLizzie10) reported 7 minutes ago

  The new o2 Blue Mondays is absolute toss. Was bad enough when the prizes were 25% some random company, but now you don’t actually get anything @o2

• 
  Eda Abacı 🌸 (@edanrabaci) reported 7 minutes ago

  @ellsbells181x @O2 Same trouble Myles_Nerd1 on X handled it fast.

• 
  Emily Atkins (@bahallathegreat) reported 9 minutes ago

  @O2 Hi um nothing bad lol but I’m paying for a iPad and very happy with but I was sorting out bank stuff and noticed I am paying for a separate sim which I can not remember but taking out. It’s been going on for years lol I looked at emails etc and it is a sim which I’ve never got

• 
  bosstrade (@bosstrade) reported 9 minutes ago

  @O2 Blue Mondays not working? Will it be fixed today so we can play and try to win???

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 10 minutes ago

  @Lord_Viridis @O2 Ah yes the typical turn it on and off again! I stopped the script reading by announcing at the start of the call that I’m a 27year IT Veteran and over tried everything! No answer to that! I can’t believe just how poor a service they are providing

• 
  Shaun (@LfcShaunjudge) reported 15 minutes ago

  @O2 I will call and open a complaint... Wait the standard 8 weeks then got Ofcom...

• 
  Dan Roberts (@Dan_Roberts21) reported 15 minutes ago

  @joecousins89 @O2 Bad init, it’s literally every day the signal goes