O2 outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Total Blackout	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	24 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 19 seconds ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 8 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 8 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 10 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  han (@Hannahbreenx) reported 10 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Emma Casey (@EmmaJCasey) reported 14 minutes ago from Birmingham, England

  Is @O2 down at the moment?

• 
  SAB Photography (@sabphotos69) reported 17 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  Rachele (@_Rachele_) reported 17 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Lysander 🦆 (@Lysander_16) reported 17 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  Sajid Shaikh (@shaikhycwu) reported 17 minutes ago from Birmingham, England

  @O2 Why are customers so unreliable in what they tell to resolve your issue. That was cause by o2 customer services yet customer suffer and pay the bill

• 
  Samantha Thompson (@crazysamsam) reported 22 minutes ago from Walsall Wood, England

  Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

• 
  Roger Leitch (@notdodgy) reported 27 minutes ago from Solihull, England

  @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 29 minutes ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Suki Randhawa (@sukirandhawa4x4) reported 31 minutes ago from Walsall Wood, England

  @O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.

• 
  Sophie Drake (@SophieMDrake) reported 41 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  Steve Jones (@StevoJones1984) reported 41 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  emma saunders (@emmajsaunders) reported 42 minutes ago from Solihull, England

  @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

• 
  Gordé (@ReissOmari) reported 42 minutes ago from Birmingham, England

  @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

• 
  Chris Sammons (@ChrisSammons_) reported 44 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Betsy Snow (@longhairdsgtmaj) reported 50 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frazer (@FJZ05) reported 2 minutes ago

  @O2 Your 5G signal in Nottingham City Centre is absolutely abysmal and has been for a long time. When are you going to do something about it? It’s a joke I’m paying what I am for such poor service. It’s become virtually impossible to use my iPhone reliably. Truly awful.

• 
  John Till (@JohnTillUK) reported 3 minutes ago

  My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

• 
  That Guy Will (@Will_I27) reported 3 minutes ago

  @BelfastGiants @O2 The only thing legendary about this is how horrible it is. Going down as one of the worst jerseys of all time, across every hockey league.

• 
  Deborah Bentham 🏳️‍⚧️🏳️‍🌈 (@BenthamDeborah) reported 8 minutes ago

  @ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.

• 
  Monk (@i_Charizard) reported 13 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite

• 
  J (@jdrinkswine) reported 16 minutes ago

  . @O2 can someone please tell me why I cannot access the my o2 app?! I’m stuck in a loop of being asked to register my email address. Everytime I call to try and resolve this, I get promised a call back & OVER month later this issue still isn’t resolved!! SOMEBODY HELP ME PLEASE

• 
  Sarah Loughran (@SarahDruscilla) reported 16 minutes ago

  @O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!

• 
  Nicola Webster (@_njwebster) reported 17 minutes ago

  @O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.

• 
  PTMXI93 🪩🐎🌹 (@PTMLambey) reported 17 minutes ago

  @O2 please help me, I have a query regarding my bill, the chat feature just bounces me off the my O2 app and I can’t get through on the phone

• 
  Liesl_ (@_lliesl_) reported 18 minutes ago

  @joshjeram @O2 @davehpayne Indeed. After half an hour on the phone trying to get them to honour the prices ON THEIR OWN APP. I got offered a "special deal" as I am such a good customer. An expensive 24 month contract... The are an absolute shower. I'm moving provider tomorrow - one with a UK call centre