O2 Outage Report in Smethwick, Sandwell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Oldbury, Sheldon, Wolverhampton, Kidderminster and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Harris
(@areeyoushaw) reported
from
Dudley, England
Signals dog **** today lads, lasses, (other) @O2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
-
Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.
-
Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.