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O2 outages and service status in Smethwick, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 14, 8:13 PM GMT+1.
  • 50% Internet (50%)
  • 33% Total Blackout (33%)
  • 17% Wi-fi (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent O2 outage reports came from the following cities: Tipton, Birmingham, Oldbury, Stourbridge, and Bromsgrove.

CityProblem TypeReport Time
Tipton Internet 22 hours ago
Birmingham Internet 2 days ago
Birmingham Wi-fi 2 days ago
Oldbury Internet 14 days ago
Birmingham Total Blackout 21 days ago
Stourbridge Total Blackout 24 days ago

Nearby cities with recent reports

Birmingham

2 recent signals

2 days ago
Tipton

1 recent signals

22 hours ago

Community Discussion

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O2 Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • amy_bradwell
    Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • Wolvostu
    Stu Parry (@Wolvostu) reported from Dudley, England

    Is 02 down in the DY6 area @O2

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • Bigglesdaf
    Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • PongoVilla
    PongoVilla (@PongoVilla) reported from Birmingham, England

    Why has #o2 gone crap since they merged with #Virgin time to move @o2

  • Crystalcraftand
    Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England

    @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

  • Cheadle
    Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • JakeBox7
    Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsoa10
    Alex (@wilsoa10) reported

    Why is O2 so dreadful for signal recently. Costs a fortune and the phones don’t work or load information. Absolutely dreadful @O2

  • tjrbruce
    Tristan Bruce (@tjrbruce) reported

    @Demodya @O2 same problem here just getting bounced between both 🤦

  • Lodovicho
    Phil (@Lodovicho) reported

    @O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.

  • kirstygc1
    Kirsty (@kirstygc1) reported

    @O2 The app is still not working and if it doesn’t work today you have lost a customer.

  • xlilyyrobinson
    L🍒 (@xlilyyrobinson) reported

    Really disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2

  • Philysmok
    TopBoy Gooner (@Philysmok) reported

    @O2 why do I have to raise a complaint just to get an issues resolved when your app glitches and I end up purchasing 2 bolt ons I don’t even need. You state that the purchase follows a text or email regarding the purchase and how to cancel but I didn’t receive anything. Very poor

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @1stSimona @O2 Google mse mobile deals ,lots of good deals on there , o2 are absolutely terrible now their customer service is non existent

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 two hours been waiting for u to sort the issue, respond to my dms immediately please.

  • RizzerRose
    Christopher Rose (@RizzerRose) reported

    @O2 customer service is awful staff poorly trained and up to one hour and thirty minutes just to upgrade if you’re an existing customer go to a new provider

  • UKrunninggirl
    Northern Running Girl (@UKrunninggirl) reported

    @O2 I have had a message to say its fixed but the signal is absolutely awful