O2 Outage Report in Lancing, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Lancing, West Sussex, England
The most recent O2 outage reports came from the following cities: Brighton, Henfield, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Henfield |
Internet | |
| Haywards Heath |
Phone | |
| Haywards Heath |
Phone | |
| Haywards Heath |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 what the chuff is up with the signal in Brighton yet again. One flaming bar of reception. Have no idea why I am paying you for a terrible service.
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Angeline Celeste
(@AngelineElliot1) reported
from
Brighton and Hove, England
@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Will Hitchcock
(@TheHitchuation) reported
Extremely disappointed with @O2 …. Again. Promised and not delivered…had to chase for credits and discount that were promised at point of sale and again by customer services last week but still not received. Please contact me ASAP to resolve.
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Eddy
(@EddyM93) reported
After 10+ years with @ThreeUK, I’m glad to be leaving them. 0 loyalty to their customers and love to assign blame. Poor customer service- Will not be returning. @VodafoneUK @O2 What do you have for me?
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brassica et costas
(@cabbage1875) reported
@O2 shocking service from o2. Kept my wife on chat for over an hour then after she finally got her deal done for next day delivery they email to say its not in stock. I was also to upgrade but time for a change of provider.
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laura
(@LauraSchirr2) reported
@O2 I have a cold and your automated system can’t understand me so has hung up on me….any chance of any help?
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Jonny Pianko
(@JonnyPianko) reported
@O2 hello no signal on my new 5G sim iPhone 12 any tips
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Chris Lewis
(@cpb_lewis) reported
Hi @O2 @MarkEvansO2 @Ofcom Anyone able to give advice. An elderly family member is getting letters/bills sent to her (not in her name) as an account has been set up at her address. Clearly someone has set up a contract fraudulently - she’s not an O2 customer herself…(Cont)
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🏴sarah-jane Quinn🏴
(@xsajax) reported
@O2 Nope!! Never used it before and was part of my upgrade offer, so, regardless if I had previously used , shouldn’t it still be 6 months as advertised?
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Caitlin
(@Cait_lin9) reported
Never experienced such lack of interest to help as I have from @O2, just because I’m not a customer. Been trying to get a 2nd hand phone unlocked since Sunday. First I was told it would need to have an o2 sim in it for at least 24hrs, then when I called back 36hrs later it
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Bob Hoskins
(@BobHosk41076099) reported
@O2 can you help I have recently swapped my contact and number.. from talkmoble. The number as gone over to 02 so now I can make calls, but when someone calls me back it's a talkmoble answer machine.. can you help.
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Emma Hill
(@emmahill06) reported
@O2 really unhappy with your service tonight, ordered a new phone on the 18th...pick up delayed due to an error. Told it would be ready for pickup on Tuesday. Arrive at the store this evening to be told actually its not here... !? Come on 😩 What a waste of my time (and petrol!)