O2 Outage Report in Rushmoor, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rushmoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rushmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Rushmoor, England
Latest outage, problems and issue reports in Rushmoor and nearby locations:
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanna Jackson
(@SuzannaJackson1) reported
Hello @O2 can you help me please as your Live Chat has been useless and tried to deflect a billing issue. Thanks
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Sarah
(@sarah_a1985) reported
Hey @O2 my friend and I have Just arrived in Majorca from the Uk and her phone/data is not working. Customer service not helping. Thanks.
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Ian Dobson⛳
(@dobo99) reported
@O2 is there a problem? I’ve been try to receive otp codes and a verification code from 2 different sites and none have come through for an hour
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Rob
(@wea5el83) reported
@virginmedia another day of sketchy Internet, 4th tweet in as many days about this. Down for a solid 3hrs this afternoon and last night connection was so bad I was forced to WhatsApp call over 4G (that's on @O2 ) as no @virginmedia broadband!
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Charl
(@charli_bigspuds) reported
@o2 are actually despicable, been an issue with my bill for the last 2 months now and I’ve woken up today to they’ve taken £190 out of my ******* account, my bill is £40!! And now I can’t get through to an actual human being. Never had more trouble with a phone company than this!
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Chris Hutchinson
(@tigertazz) reported
@O2 @Apple @o2 extremely long term customer here ….. what can you do for me?🤔
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🅵rank
(@Pepsuber88) reported
@O2 hi, I would like to upgrade my 4g sim to 5g. I've tried to contact your customer service but can't get through to an advisor nor when I'm linked to the website can find the right option.
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Craig Latham
(@craig_latham) reported
@Ossyref @O2 It’s like getting through to sky, if you’ve a complaint you’re waiting, if you want to buy or pay them more money you’ll soon get through. Then just get redirected
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𝙇𝙞 𝙉𝙤𝙤𝙧𝙢𝙤𝙝𝙖𝙢𝙚𝙙
(@lnoormohamed) reported
So I just took out a @ThreeUK contract. Will cancel it. Take a look at the comparison between @O2 👇👇
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pierre
(@pierretaylor_1) reported
@corinnephalange @ThreeUKSupport @O2 I know but at the moment they are move slow