O2 Outage Report in Rushmoor, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rushmoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rushmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Rushmoor, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Farnborough |
Internet | |
| Farnborough |
TV | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rushmoor, England
Latest outage, problems and issue reports in Rushmoor and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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michelle clark
(@flossonline) reported
@O2 @Emz1978uk It would be really really nice if some of your surprise boxes found their way to some very long standing customers, all we get is an annual price hike! It is simply a kick in the teeth to see new customer getting a suprise, Clearly loyalty means nothing to O2.
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kirsten deakin
(@kirstendeakin) reported
@RobTheGin @O2 Im having similar problems! Customer service is shocking! Spent 6 hour this week trying to hey this resolved!!!
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Sonali Shah 📺📻
(@SonaliShah) reported
@O2 I need to talk to someone urgently about my sim swap not working. I am without phone network at the moment
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kirsten deakin
(@kirstendeakin) reported
@O2 I am shocked by the service I have received by your company this week! Telling me I haven’t paid my bill - the bank has confirmed I have and given me the transaction code! Now can’t speak to you on the phone as you’ve cut me off and impossible to get through on live chat 😡😡
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Darren Little
(@Darren58564306) reported
Just found out that virgin media and @O2 will be sharing our Data. How dare they treat their customers like this 🤬 @O2 never got my permission to share my data!!
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Vishnu Sudharson
(@VishnuSudharson) reported
@O2 the credit referral team have very poor customer service. Despite numerous emails they have not responded to my request and have not removed an INCORRECT default on my account to which they apologised for. An apology is not enough.
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Darren Little
(@Darren58564306) reported
@weenell3 @O2 Virgin media have got more massive NHS contracts so our data will not be safe with O2 and Virgin merging. That will cost to cancel probably alot .
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JP Devlin
(@devlin_jp) reported
Very nearly got conned by a fraudster pretending to be from @O2 He was very good but it was his persistence that let him down. Phew!
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Sonali Shah 📺📻
(@SonaliShah) reported
@O2 help! My swim swap hasn’t worked
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Kenny Galloway 🏴
(@KennyGalloway) reported
@amazonmusic I’d be happy if your bloody app would crash every time I use it. 🙄🙄 ive got free access thanks to @O2 but I’m ready to just cancel it. Tried reinstalling the app and still does it. Absolute joke.