O2 Outage Report in Rushmoor, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rushmoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rushmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rushmoor, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Woking, Farnham and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Aldershot |
Phone | |
| Woking |
Internet | |
| Farnham |
Phone | |
| Pirbright |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Rushmoor, England
Latest outage, problems and issue reports in Rushmoor and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@ipsophacto) reported
@O2 Do you have a date in mind? I get no signal in my house and am missing authorisation SMS messages which are increasingly prevalent. Every other UK network offers this now apart from O2
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Mark Johnson
(@MarkJ1395) reported
@O2 I did it through your priority app... when I eventually got a signal 🙄 the rewards are rubbish and your signal is even worse!
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Curtis Miller
(@miller1_curtis) reported
@O2 like to thank O2 for supplying the temporary mast at LN11 on the Lincolnshire coast. I've been with O2 for many years and was on the verge of switching supplier due to the ongoing problems with the existing mast serving Saltfleet over the past 18 months. Permanent solution?
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Cher_123
(@clet_123) reported
@O2 I believe I am getting fraudulent calls from someone saying they are from O2. Trying to talk to someone to check. Been cut off three times!!!!! PLEASE JUST LET ME TALK TO CUSTOMER SERVICES!!!!!!!
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Spirit and Wood | Alistair
(@SpiritAndWood) reported
Hi @O2, I'm suffering a strange issue where I need to restart my @Android phone to make @instagram pictures usable in other apps, so I restart frequently. Every time I restart you send me a text thanking me for activating Visual Voicemail, how do I make this stop?
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Jon Touhig
(@jontouhig) reported
I see all @O2 staff are out enjoying the sun. I try to use the text help services wait for over an hour for a reply you open the link to chat and they end the chat. Try calling you go through some options it says she may be waiting few to 15 mins then cut you off.. POOR SERVICE
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Thomas Colman
(@THColman) reported
Trying to get an upgrade from @O2 and thanks to some poor customer service from @dhlexpressuk seems I'm getting right shafted
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Richard John
(@RichardJohn) reported
@Jordan_Ike_1 @brukdemup @O2 yeah upload speeds in the UK are awful… at home i get 1.1gbps down but only 50mbps up
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Hayley burbage
(@HayleyBurbage) reported
@O2 i have been a lotal customer with you for over 10 years. I did my upgrade with you and decided to recycle my old phone. Your preliminary offer was £84.50 for my samsung s9plus 128gb. I sent the phone off in the packaging you provided and received an email 2 days later stating
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Tom Milroy
(@TomMilrus) reported
@O2 I recently got a monthly sim and when I signed up I provided a PAC code. It wasn’t until today that I found out people had been trying to call me and that my phone number had not been ported over. How can I fix this?