O2

O2 Outage Report in Rushmoor, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rushmoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rushmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rushmoor, Surrey, England 01/27/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rushmoor, England

Latest outage, problems and issue reports in Rushmoor and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • SusanRalph21 Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iTzMaDdErZ ❤️⫩Mandy⫩❤️ (@iTzMaDdErZ) reported

    @O2 help

  • Emmaltrick Emma Tricklebank (@Emmaltrick) reported

    @O2 can’t access the @takethat live Help please as site keeps looping

  • tdestyles jess ♡ robbies bff ♡ (@tdestyles) reported

    @O2 every time i enter all of my details to access the take that livestream is just clears my form when i press submit and doesn’t let me in!! help please!! im missing the stream!

  • Wolfpack_J5 Patriotic_Wolf (@Wolfpack_J5) reported

    @O2 Do not bother.........the worst customer service ever!!!!!!!! 2 fauly phones in the past year, and now they're refusing to accept any liability. Customer service reps can't speak or understand English, and blatantly lie to you on the phoen 🤬🤬🤬🤬🤬 STEER WELL CLEAR!!!!!!!

  • jennyc14 Jenny Cockett (@jennyc14) reported

    @O2 Yes, on 21st July, last monday, which is a week ago. No problem, I'll try again tomorrow?!

  • Miss_Rhi_Rhi Rhian (@Miss_Rhi_Rhi) reported

    @O2 Hi. I need help logging into my account so I can update my email address. I no longer have access to that email account but can 2FA via my phone. What do I need to do as each time I try and login it send a link to the account I can't access. Thanks

  • blakeich Blakeich (@blakeich) reported

    @KentHammer66 @O2 I'm having the same problem. Its so annoying

  • Dc7073Bloss Blossy2. 0 🇬🇧🇨🇦🇺🇦🇩🇰 (@Dc7073Bloss) reported

    @O2 @Megz612 Yeah that doesn't work, and don't bother asking to DM Ive had this conversation Been into an O2 shop and they couldn't help either You'll lose me as a customer in November when my contract is up.

  • forest_red_uk RiverTrent (@forest_red_uk) reported

    @O2 Neither would I? I got this latest one on the 7th of July and never used it until the 25th and it was rejected and I tried to get another one today and it says I have 1 week 7 days to use it?

  • Wolfpack_J5 Patriotic_Wolf (@Wolfpack_J5) reported

    @O2 Summer freedom........where you can't even use the phone you're paying for, due to #O2 sending out faulty phones, and then refusing to accept any liability!!!!!!! The worst company ever to deal with, and the most incompetent "customer service" @LutzSchueler 🤬🤬🤬🤬🤬