O2

O2 Outage Report in Rushmoor, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rushmoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rushmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rushmoor, Surrey, England 01/26/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rushmoor, England

Latest outage, problems and issue reports in Rushmoor and nearby locations:

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • SusanRalph21 Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • schmooklaa Unstable_Genius (@schmooklaa) reported

    @O2 what the hell is going on with your customer service? Had to say I wanted to leave in order to finally speak with someone. upgraded to get more data, which won't come into play for 10 days and then couldn't buy a bolt on.

  • Dip5263T TDip5263 (@Dip5263T) reported

    @O2 absolutely shocking! 5 days no call from the network team, no call back from a manager, been advised to wait another 24hrs for a response #poorcustomerservice

  • Natalie63271644 Natalie (@Natalie63271644) reported

    @O2 your customer services is a disgrace. Phone under WARRANTY yet you wont replace the handset 😠 but you expect me to pay for my contract and separate for the handset. Disgusting

  • essemmex essemmex 💙🇪🇺🌍🔭🎸 (@essemmex) reported

    @O2 So you sponsor the venue but you don't provide customer service. rrrrright.

  • maxwell_fine Maxwell Fine ⚡️ (@maxwell_fine) reported

    @O2 A lot of backchat about shifts and managers being off … which as a customer I literally don’t care about. The logistics of your retail stores or disarray of equipment does not concern me as a customer. It’s embarrassing and the store deserves to be shut down.

  • Singerxen Ben Cross (@Singerxen) reported

    @rache_1819 @O2 Hi, having the exact same issue. Can send fine but can’t receive… frustrating.

  • MattTAustwick Matthew.T.Austwick (@MattTAustwick) reported

    @O2 The signal in my local area (home) of HD9 as far as Huddersfield is absolutely abysmal and I can’t even get a solid 4G or 3G connection. Can I ask what’s being done about it? I’m paying a lot of money for a service I cannot use half the time. I need mobile signal. Thanks

  • Candace90150889 Candace (@Candace90150889) reported

    @O2 you have cut off my data for no reason and every time I try to call to sort out the problem O2 cuts me off. I need help fixing this urgently please

  • shaung79 Shaun green (@shaung79) reported

    @O2 roaming charges! My daughter took out a contract before moving to Germany for 6 months. She has now been stitched with roaming charges you've introduced. Never would have taken a contract had we known. What an absolute disgrace.

  • SuperSySez GottaBigMouth😂👏 (@SuperSySez) reported

    Wonderful. My @SkyUK broadband is dead due to a fault and my @O2 mobile data 4G signal is utter cack. Blinding. Great. EE is no better either. Awesome.