Plusnet outages and service status in Whyteleafe, England

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whyteleafe, England

The most recent Plusnet outage reports came from the following cities: Croydon, Southwark, Wandsworth, and Sevenoaks.

City	Problem Type	Report Time
Croydon	Wi-fi	6 days ago
Southwark	Wi-fi	12 days ago
Wandsworth	Internet	16 days ago
Southwark	Internet	21 days ago
Sevenoaks	Wi-fi	23 days ago
Southwark	Wi-fi	24 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

• 
  Rupert Cheek (@rupertcheek) reported 2 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Laura Attridge (@laura_attridge) reported 2 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Allison Randell (@PictureEdAlly) reported 7 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  elyob (@elyob) reported 8 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  graham eveleigh (@bigGeveleigh) reported 10 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Kevin (@londonkro) reported 11 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Richard Carroll (@rackitman) reported 19 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Sarah Morton (@SarahMorton6) reported 21 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Selina Wray 🍊 (@SelinaWray) reported 21 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 26 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 29 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Rupert Cheek (@rupertcheek) reported 29 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Daniel Smith (@Scampboi) reported 30 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 33 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Kevin Dewes (@kevindewes) reported 38 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 39 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Daniel Smith (@Scampboi) reported 51 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 57 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 58 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 59 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 5 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Rosie L (@DONNYDIVArl) reported 6 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 9 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 9 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  rosie posie (@rosieon25371922) reported 9 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Hazzy (@HazzyG123) reported 12 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  mandy (@mandy83906280) reported 18 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  Damilola 🌺 Arewa (@damstar_) reported 18 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Ellie Pedrick (@ElliePedrick) reported 20 minutes ago

  @Plusnet He was great! And he solved my problems!! Please do pass on my feedback!

• 
  Caroline (@CraftyGirl1460) reported 21 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥