Plusnet outages and service status in Whyteleafe, England
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Full Outage Map
- Plusnet generated 1 outage signal in the last 24 hours around Whyteleafe, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 18, 11:06 PM GMT+1.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whyteleafe, England
The most recent Plusnet outage reports came from the following cities: Orpington, Croydon, Sutton, Sevenoaks, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington
|
Internet | 19 hours ago |
|
Croydon
|
Internet | 14 days ago |
|
Croydon
|
Internet | 1 month ago |
|
Sutton
|
Phone | 2 months ago |
|
Sevenoaks
|
Internet | 2 months ago |
|
Croydon
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, EnglandPlusnet went down exactly at midnight... :/
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Tim Easton (@timeastonco) reported from Bromley, England@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England@osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, EnglandThanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Allison Randell (@PictureEdAlly) reported from Camberwell, England@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Harrison2020 (@Harrison20202) reported from Wandsworth, England@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Kevin (@londonkro) reported from Croydon, EnglandNever thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandLooks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Vikki (@Wattsit01) reported from Swanley, England@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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graham eveleigh (@bigGeveleigh) reported from Bromley, EnglandBrilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandI feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David (@David297819311) reported@EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.
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Leon (@LeonDeroe) reported@Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
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𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reportedplusnet sucks *** honestly
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Kanu Dutt Pathak (@kanu84) reported@plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?
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Nicky Robson (@Nicky_Robson) reported@Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?
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GM Mark Howitt (@MarkHowitt) reported@Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
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Nicky Robson (@Nicky_Robson) reported@Plusnet I'm dealing with my father's estate & customer services won't help me - how do you deal with a bereavement query when the deceased username is not known?
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🇰🇪 (@MrLewisVuitton) reported@NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol
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James Marshall (@jmgrahit26) reported@robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?