Plusnet outages and service status in Whyteleafe, England

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whyteleafe, England

The most recent Plusnet outage reports came from the following cities: Wandsworth, Southwark, Sevenoaks, Croydon, and Dorking.

City	Problem Type	Report Time
Wandsworth	Internet	6 hours ago
Southwark	Internet	6 days ago
Sevenoaks	Wi-fi	7 days ago
Southwark	Wi-fi	8 days ago
Croydon	Internet	9 days ago
Croydon	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

• 
  graham eveleigh (@bigGeveleigh) reported 2 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Richard Carroll (@rackitman) reported 7 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Rupert Cheek (@rupertcheek) reported 8 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 10 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Daniel Smith (@Scampboi) reported 15 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Rupert Cheek (@rupertcheek) reported 17 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 20 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Martin Woodward (@MartinWoodward2) reported 23 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  elyob (@elyob) reported 25 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Harrison2020 (@Harrison20202) reported 33 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Vikki (@Wattsit01) reported 41 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 43 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 46 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 48 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 48 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Laura Attridge (@laura_attridge) reported 48 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 50 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Sarah Morton (@SarahMorton6) reported 51 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 52 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Harrison2020 (@Harrison20202) reported 57 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Foxen (@RichFoxen) reported 5 minutes ago

  @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 7 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway

• 
  GeeMan (@Greymayce) reported 9 minutes ago

  @tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.

• 
  bobp (@bobbityshore) reported 11 minutes ago

  @Plusnet Why are your reviews so bad ?

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 12 minutes ago

  @JackieMarsden6 I’m delighted with my Starlink after years of below standard service from Plusnet so I’m happy . Who knows these days Jackie but I will say of all the billionaires I’d be more likely to trust him than Soros say 🤷

• 
  Wendi Sheard (@WendiSheard) reported 13 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Freedom Valley (@VRvalley) reported 13 minutes ago

  @tandleman @Plusnet Plusnet have sold your email to Greenby. Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation

• 
  Jessica.Beauty.nails (@jessicaxswallow) reported 20 minutes ago

  @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help

• 
  Flower Pot (@FlowerP79667758) reported 24 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Alyssa Jade C (@AlyssaJade7274) reported 24 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.