Plusnet outages and service status in Whyteleafe, England

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whyteleafe, England

The most recent Plusnet outage reports came from the following cities: Wandsworth, Southwark, Sevenoaks, Croydon, and Dorking.

City	Problem Type	Report Time
Wandsworth	Internet	4 days ago
Southwark	Internet	9 days ago
Sevenoaks	Wi-fi	11 days ago
Southwark	Wi-fi	12 days ago
Croydon	Internet	13 days ago
Croydon	Total Blackout	16 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 1 second ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Daniel Smith (@Scampboi) reported 2 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  Richard Carroll (@rackitman) reported 7 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Kevin (@londonkro) reported 9 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 12 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Allison Randell (@PictureEdAlly) reported 13 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Charlotte Corrish (@CharlieCorrish) reported 15 minutes ago from Tandridge, England

  @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

• 
  Martin Woodward (@MartinWoodward2) reported 19 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 21 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Harrison2020 (@Harrison20202) reported 22 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Harrison2020 (@Harrison20202) reported 24 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 33 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Selina Wray 🍊 (@SelinaWray) reported 40 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Daniel Smith (@Scampboi) reported 43 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 48 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Kevin Dewes (@kevindewes) reported 49 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Rupert Cheek (@rupertcheek) reported 54 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Rupert Cheek (@rupertcheek) reported 54 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  graham eveleigh (@bigGeveleigh) reported 54 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 58 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony (@Tonysmini) reported 8 minutes ago

  @Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.

• 
  Freedom Valley (@VRvalley) reported 9 minutes ago

  @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

• 
  Richard (@visitandtravel) reported 10 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  Verified Jedi (@LoZeno) reported 10 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  David Anthony (@DavidBu03197579) reported 11 minutes ago

  @Plusnet Hello, we are having lots of problems with the broadband disconnecting all the time. This has been happening since we signed up but was only here and there before but been almost unusable for the past week.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 19 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway

• 
  Dean (@xdean2) reported 22 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 22 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 23 minutes ago

  @Globalistloon @GavinFreedomLo1 Until I got Starlink I had everything , landline , broadband and email address through Plusnet but had so much trouble with outages that I dumped Plusnet broadband . Starlink is superb but of course no landline .

• 
  Hazzy (@HazzyG123) reported 28 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.