Plusnet

Plusnet Outage Report in Prestwich, Borough of Bury, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Prestwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prestwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Prestwich, Borough of Bury, England 04/26/2024 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prestwich, Borough of Bury, England

The most recent Plusnet outage reports came from the following cities: Oldham, Manchester, Warrington, Dukinfield, Leigh, Salford, Bolton, Stockport, Rochdale, Bury, Sale and Rossendale District.

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City Problem Type Report Time
United KingdomOldham Total Blackout
United KingdomManchester Wi-fi
United KingdomOldham Internet
United KingdomWarrington Internet
United KingdomManchester Phone
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Prestwich, England

Latest outage, problems and issue reports in Prestwich and nearby locations:

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • Delicaboy Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Funk_e_Brown Chin Patel ♋ (@Funk_e_Brown) reported

    @Plusnet Hi Mike. Yes I still have a problem. You guys cut my broadband without connecting me to a new one. So I've fully paid for this month's broadband, I'm without any service, and I'm having to commute daily from Swindon to Reading to work on my own in an empty office.

  • TOTTENHAM6191 THFC IS OUR CLUB (@TOTTENHAM6191) reported

    @Plusnet I've tried to Direct message 3 times about an issue and I've yet to get a reply can someone please have a look and help me please?

  • snathe Him Over There (@snathe) reported

    @_WezXL_ To be fair to PlusNet, I've only ever had one major issue with them in the years I've been with them and even the house move we did went smoothly and without incident, so I'm remaining optimistic here. (the less said about my smart meter installs, though, the better...)

  • s20lrg s20lrg (@s20lrg) reported

    @1872m_ Try talk talk / plusnet - I’ve used them in highlands with no issues. Will depend on location 👍

  • dirk7890 russ (@dirk7890) reported

    Anyone out there with broadband issues with @Plusnet

  • jimbofluffytail Chutney Carmichaels (or jimbofluffytail) (@jimbofluffytail) reported

    Tried to sign up to #plusnet broadband again (second time in two weeks) Guess what, took my money and didn't create an account AGAIN. Also the price had gone up in that time by £2 a month. Not wasting my time or £ with them again. Awful.

  • RabbiRJacobi Rabbi Richard Jacobi (@RabbiRJacobi) reported

    How is it that my daughter, just moved to central Canterbury, cannot get reliable mobile signal in her flat and cannot buy adequate internet speed from any provider to run her Zoom-based personal training business? Any thoughts @Plusnet @BTSopenreach @O2

  • RebeccaBjourno Rebecca Barnes (@RebeccaBjourno) reported

    @Plusnet almost three weeks and two routers down & I’m still without broadband - even more insane when my property’s internet provider has been you for the past few years! What’s going on? I work remotely from home full time and am caning my mobile data allowance…

  • noahskitchen8 Brookmans (@noahskitchen8) reported

    @finance55uk @Plusnet It’s not worth too much stress over. Just leave them some bad reviews on trust pilot etc and get on with life. And change at the end of your contract!

  • iannock Ian Nock (@iannock) reported

    @PartytimeRL @Plusnet Although when I had the issue, they were about as useful as a wet paper bag... it was a 3 day outage, but it was localised to me. Prior to that we had a 3 day outage when some idiot stole the over ground fibre connection thinking it was copper