Plusnet Outage Report in Leigh, Borough of Wigan, England
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The latest reports from users having issues in Leigh come from postal codes WN7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Leigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent Plusnet outage reports came from the following cities: Manchester, Leigh and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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OVLHS
(@OVLHSSociety) reported
@Plusnet I don’t consider 10 hours a “short time”, maybe in your world where you’re constantly losing the service overnight!
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Joe Orme
(@Dr_J_Orme) reported
@Plusnet @bmc875 "For approximately 9 hours a massive number of geographically disparate customers were completely unable to connect to their broadband services. During this period we didn't acknowledge the issue and our service status was not updated. Eventually we sorted it. Not sorry." FTFY
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I'm the messenger. Fire away!
(@bmc875) reported
Interwebby been down all morning. Had to call in the heavy mob. #Plusnet Got there eventually. Nothing I had done.
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Tasty Reg
(@Tasty_Reg) reported
@Plusnet @quantumhealer1 9 hrs is not a short time and there are thousands of reports on Down Detector, starting at 12.30am. Why did it take 8 hours to acknowledge an issue despite promoting 24/7 support? We understand that things go wrong but you are solely lacking in the way you have dealt with it.
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❤️Adele Krisstine❤️
(@derpy_doris) reported
@Plusnet Internet has been down all morning and I am having to use my mobile data, something which I can scarcely afford to use. This is not good enough and the lack of communication with customers is appalling.
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Karen McLeod
(@littleboots_1) reported
@Plusnet I'm thinking it wasn't a "small number" from the volume of Tweets. And my suggestion was tweeting the fact there was an issue, rather than it being "**** day" 🙄
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Tania
(@taniacarlow) reported
@Plusnet when will the major outage be sorted so I can get online?
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Joe Lampard
(@JoeLampard2) reported
If you're looking for a new internet service provider and regularly use e-mail then please under no circumstances consider moving to #Plusnet, their browser mail client is not fit for purpose and I wouldn't wish it on anyone. @Plusnet
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Plusnet
(@Plusnet) reported
@LauraSw85121377 Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield
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Tom Shortall
(@tom_shortall) reported
@Plusnet What is happening with the major Internet outage? Still no connection