Plusnet

Plusnet Outage in Englefield Green, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet problems in the last 24 hours in Englefield Green, England

Plusnet Outage Chart in Englefield Green, Surrey, England 10/21/2020 09:00

October 21: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.06% Internet
  • Wi-fi 10.09% Wi-fi
  • Phone 5.81% Phone
  • Total Blackout 4.59% Total Blackout
  • E-mail 2.14% E-mail
  • TV .31% TV

Plusnet Outage Map Near Englefield Green, Surrey, England

The most recent outage reports and issues originated from Hounslow, Slough, London, Teddington, Harrow, Staines, Farnborough, Northolt, West Ealing, Egham, Ealing, Bracknell, Wembley, Twickenham and West Horsley.

United KingdomHounslow Wi-fi
United KingdomSlough Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi

Plusnet in Englefield Green, England Comments

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Plusnet Issues Reports Near Englefield Green, England

Latest outage, problems and issue reports in Englefield Green and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • foxybrush Laura Lane (@foxybrush) reported

    @OpenreachHelp My provider (Plusnet) repeatedly contacts you, and you repeatedly fail to resolve the problem. What part of "failed to meet your own timescales on 9 different dates" did you not understand?

  • DougGay Doug Gay (@DougGay) reported

    @jlandpcustserv Having cancelled my service in part due to poor customer service I now find you (or Plusnet on your behalf) are emailing saying they are still trying to take the usual direct debit despite account being closed... more timewasting calls to fix this

  • TraceysBeauty Tracey Chalmers (@TraceysBeauty) reported

    Can anyone get hold of plusnet!!! I’ve been on a 0800 number for ages now. No online to online chat. I need to cancel my plusnet 😡

  • epr2509 Emma Pericas Rooke (@epr2509) reported

    @Plusnet Interesting to hear you are doing as much as possible to help people. My Mother's experience the opposite. Since Sept 22nd she has been paying for a service that is not working. Multiple efforts to get help and speak to someone have failed. Incredibly poor show Plusnet!

  • K_Anckarstrom Sumimasen 🗝️🇵🇸⚖️ 🏳️‍⚧️Ⓥ (@K_Anckarstrom) reported

    @janeyk72 shite, plusnet is really good no problems don't alter the speed either.

  • Brycie59 Geo (@Brycie59) reported

    @janeyk72 shite, I was paying for Fibre yet never ever got above 8mbs wouldn't recommend, now with Plusnet and never drops below 25mbs averages about 25mbs

  • epr2509 Emma Pericas Rooke (@epr2509) reported

    @Plusnet Interesting you say that. My Mother is still waiting to for a response from you. Her internet has not been working since installation on 22nd September. Efforts to get her help and someone to speak to are impossible. What an utter shambles.

  • londonish786 umme omar (@londonish786) reported

    @plusnethelp Hello a plusnet customer who is being continously month after month wrongly billed every month i have to call in and then im refunded. This is a direct breach of my contract as i have to wait for a call handler and this is taking my time every month!!!!!!

  • Martin22541979 Martin (@Martin22541979) reported

    @plusnethelp your service is appalling. I’ve been trying to log into my account for 3 days now and for some reason your site is down for me. I can’t use youview apps, pay my bill and I’m not wasting hours waiting on the phone. I’m leaving Plusnet after 3 months of crap service!

  • orhr14 RhodriRoberts (@orhr14) reported

    @Ofcom Can you help with this? Both my wife and I work from home and are unable to do so due to this mess. @plusnethelp @Plusnet