Plusnet outages and service status in Altrincham, England

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Altrincham, England

The most recent Plusnet outage reports came from the following cities: Manchester, and Wigan.

City	Problem Type	Report Time
Manchester	Internet	1 day ago
Manchester	Internet	10 days ago
Manchester	Internet	14 days ago
Manchester	Internet	15 days ago
Manchester	Internet	25 days ago
Manchester	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

• 
  PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported 17 seconds ago from Stockport, England

  @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

• 
  John Grimshaw (@LeanintoDesign) reported 6 minutes ago from Oldham, England

  @fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

• 
  Joniredchops (@joniredchops) reported 7 minutes ago from Wigan, England

  @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

• 
  cavakaggy (@Cavakaggy) reported 12 minutes ago from Walkden, England

  @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

• 
  John Grimshaw (@LeanintoDesign) reported 13 minutes ago from Oldham, England

  @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

• 
  stuart burt (@chefstuartburt) reported 15 minutes ago from Ashton-under-Lyne, England

  @Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

• 
  John Grimshaw (@LeanintoDesign) reported 16 minutes ago from Oldham, England

  @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

• 
  mary queen of thots 🥦Ⓥ (@micahscotttt) reported 17 minutes ago from Manchester, England

  Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

• 
  Tandleman (@tandleman) reported 18 minutes ago from Middleton, England

  Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

• 
  John Baxendale (@Siftah) reported 22 minutes ago from Manchester, England

  @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

• 
  Sam Bennett (@sam_benne) reported 25 minutes ago from Northwich, England

  @plusnet internet is down in the CW8 area.

• 
  Leah Whitehorse (@LeahWhitehorse) reported 26 minutes ago from Salford, England

  If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.

• 
  MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported 26 minutes ago from Urmston, England

  @SkyHelpTeam It's done. I'm now a customer of @Plusnet

• 
  Araceli Coronel (@aracoroneld) reported 31 minutes ago from Manchester, England

  @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

• 
  Sally O’Shea (@sweetiesal) reported 39 minutes ago from Sale, England

  Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

• 
  Alex 🐝 (@alexjb24) reported 42 minutes ago from Salford, England

  @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

• 
  Kate Ravenscroft (@KateRav66) reported 45 minutes ago from Wilmslow, England

  @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

• 
  nebzy (@nebzy17) reported 54 minutes ago from Manchester, England

  @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

• 
  Thegourmetgays™ (@thegourmetgays) reported 54 minutes ago from Urmston, England

  @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

• 
  Sally O’Shea (@sweetiesal) reported 55 minutes ago from Sale, England

  @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anneli Lort (@annelilort) reported 6 minutes ago

  @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

• 
  Oli Wright (@falo209) reported 10 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  exe | @terminate (@terminate) reported 11 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Cyberax (@CyberaxUK) reported 11 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Paul Sutton (@PaulSutton66) reported 12 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  f_ar_co (@f_ar_co) reported 15 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Barrelrogue1723 (@Barrelrogue23) reported 18 minutes ago

  If yr a gamer AVOID @Plusnet Slow speed 100% Slow connection! Terrible provider! Its like they are stuck in the 90's for speed/Internet. Avoid for gaming 110%!!!

• 
  MachLoopWales (@MachLoopWales) reported 20 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Abi (@AbiSpurs26) reported 20 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Jason F (@jasonFr54781642) reported 21 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks