Plusnet Outage Report in Altrincham, Trafford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Bury, Oldham and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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Shawn-Lorenzo
(@ShawnLorenzoo) reported
from
Manchester, England
@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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stuart burt
(@chefstuartburt) reported
from
Ashton-under-Lyne, England
@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tigereaver
(@Terence10469556) reported
@Plusnet This is like deja vu, lip service - let me see what I can do and then radio silence. I'm done, will get Sky to sort out a broadband connection for me.
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Daniel Cogoi
(@DanielCogoi) reported
@Plusnet I am just being told by one of your representatives that the fact I cannot ask a question in the Plusnet forums - despite being a customer - is not an issue. Are you trying to hide that people have issues? I just want to ask other members a question and I cannot do it.
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🇺🇦 brian McG #StaySafe 💙 🏴⚽
(@br1mcg) reported
What I learned this morning: Never upgrade or change package with Plusnet online. What I thought was a saving of £8pcm turned out to be an increase of £12 due to a loyalty discount on my current package being binned. But they don't tell you that. One call to them sorted it out.
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Paul Clarke
(@Paul_M_Clarke) reported
@Plusnet Hello, thanks for reply. It has been rearranged and issue resolved today. Just frustrating taking a day out of the office and the engineer didn't come. I believe I will receive compensation for a missed appointment.
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Dave 🇺🇦 brexit clusterfucк #FBPE #FBPA 3.5%
(@krimisukrainian) reported
@Plusnet Hello, just set up a new account with you but I can't see where to set up your webmail service.
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Chris Brooke
(@chrissiferWIN) reported
@Plusnet any issues with broadband? Ours have just cut out suddenly?
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Darksider
(@BenMyatt74) reported
@Plusnet Openreach had an error in their system which indicated could not get FTTP. This error has now been corrected and I want to get faster full fibre broadband as I need it for work. Problem is that I recently extended my contract with you as I thought speed was fastest (1/2)
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NiKiZe😷
(@nikize0) reported
@Plusnet No the site is working perfectly fine. It is your network that is broken (lacking IPv6) As such you do not provide internet access, claiming that you do and not providing IPv6, is simply fraud. Untill you fix your network (fix IPv6) you should stop claiming to give internet.
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Plusnet
(@Plusnet) reported
@AmberValleyInfo Hi there, I'm really sorry you're continuing to have issues with your connection. I can see a request was made to arrange a call divert on a new fault raised, which has been completed and should be active within the next 4 hours. -Tony Plusnet Sheffield
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Karen Ross
(@kaz_ross19) reported
@plusnet what's wrong with the Internet today? Why no service?