Plusnet

Plusnet Outage Report in Altrincham, Trafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Altrincham, Trafford, England 12/29/2025 04:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Altrincham, Trafford, England

The most recent Plusnet outage reports came from the following cities: Stalybridge, Manchester, Oldham, Wilmslow and Atherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStalybridge Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomOldham Total Blackout
United KingdomOldham E-mail
United KingdomWilmslow Internet

Community Discussion

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Plusnet Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • chefstuartburt stuart burt (@chefstuartburt) reported from Ashton-under-Lyne, England

    @Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thebillycasper Billy Casper (@thebillycasper) reported

    @Plusnet @plusnethelp it’s taken 6 days to sort out loss of service, rang and got nowhere everyday, eventually engineer call, back on this morning, off again tonight 😡

  • CSM76 wash your sprouts with soap and water 💙 (@CSM76) reported

    @gfaz81 We're with Plusnet and it's bomb proof. Way better than Sky and TalkTalk that we've had before. I bypass their crap router though and use a Deco WiFi mesh.

  • JaMzzYT James (@JaMzzYT) reported

    I swear to god @Plusnet is such a scam I disconnected from my Xbox party twice. N I swear to god if they do a little reply asking if I want help I will punch a wall because there’s nothing to help I have seen so many people complain about issues yet they do nothing

  • rszab Richard Szabranski (@rszab) reported

    @Plusnet Spent 20 mins on phone to support and no answer so: Phone line went dead yesterday evening and no VDSL either. This morning VDSL back but line still has no dial tone but very loud crackles. Number : 01386751738 Followed your troubleshooter but comes back as "UNCLEAR"

  • dermoreddevil Graham Mcdermott (@dermoreddevil) reported

    If anyone needs broadband and phone do not and I can’t stress this enough use #plusnet.they try and put across in all their ad’s that they have award winning customer service it’s not true my mother 75 been shielding for 14 months being threatened for £13 #plusnet hang your heads

  • halimmatin Halim Matin (@halimmatin) reported

    @Melanie10902546 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.

  • LundCMF Claire Forster Lund (@LundCMF) reported

    @Plusnet I would like you to cancel my contract, due to the rise in prices and the poor connection, slow speed and daily drop outs.

  • JimChavez81 James ingram (@JimChavez81) reported

    @plusnethelp why have you restricted my services it's not been 14 days from date you sent me email notice. It's after 8pm so now I can't get my issue fixed until tomorrow. This is disgraceful you cut me off at 7.50pm and your lines close at 8pm. Very convenient Plusnet, cheers!!!

  • Canals1de John Turner (@Canals1de) reported

    @Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported

    @plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?