Plusnet Outage Report in Altrincham, Trafford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Oldham, Wilmslow, Atherton and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Oldham |
Total Blackout | |
| Oldham |
||
| Wilmslow |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Blacklock
(@OliBlacklock) reported
5 days now no incoming calls or messages, customer service says to be patient and keep checking?? @Plusnet
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Gavin Etheridge
(@greacct) reported
. @Plusnet I spoke to your support team yesterday about being unable to receive calls & texts I was told it is a major problem with one of your service towers & started on 22-Jun. However, the status page says everything is fine. How can I keep upto date on when this is resolved?
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Cameron Fleming
(@_nevexo_) reported
@Plusnet our site has three lines from Plusnet, but one doesn’t have support for baby jumbo frames, is this something that can be resolved?
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Plusnet
(@Plusnet) reported
@translatinczech Hi there. I'm so sorry for the delay in getting back to you and that you've had a time out when trying to place an order with us. I'd recommend trying from a different browser or device. Please let me know if the problem persists. Regards, Emily Plusnet Leeds
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Richard A Dixon
(@RichardADixon) reported
Hi @Plusnet, can you please clarify the cost of calling Government department 03000 numbers from a mobile using your network? Thanks
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Vix
(@Vix1967) reported
@Plusnet Promised a call back from a manager with 5 days! Would be pretty poor customer service had you achieved that but you haven’t. Call again this am but to no avail. Hardly award winning customer service is it?
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Sophie Stanhope
(@sophstan25) reported
@Plusnet not receiving any incoming calls even though I have signal. Already restarted phone. Please help!
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Karen Dutton
(@manchesterfam) reported
@EE Thanks, with Plusnet, who advised yesterday it was part of a general EE issue
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Chris Stephens
(@Gingaboots) reported
@Plusnet Mobile signal issues CT18? Zero mobile coverage (usually pretty ropey anyway) and signal booster has also stopped working as well?
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ian david phillipps
(@ian_phillipps) reported
@Plusnet Good morning guys. I have been having a lot of trouble with my Broadband connection over the last couple of weeks. Please can you help? Initially the signal was dropping out completely but now the speeds are consistently slow all the time 😔 Please advise?