Plusnet

Plusnet Outage Report in Altrincham, Trafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Altrincham, Trafford, England 11/05/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Altrincham, Trafford, England

The most recent Plusnet outage reports came from the following cities: Manchester, Leigh, Wilmslow and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomLeigh Total Blackout
United KingdomWilmslow Internet
United KingdomManchester E-mail
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • taijipaul taijipaul (@taijipaul) reported

    43 days now without phone and broadband Plusnet tell meOpenreach have to much work have not got an engineer available you would have thought after 6 weeks they would have found one after continually telling people are working on the issue what a load of lies

  • HelpUsBuy FirstTimeBuyers (@HelpUsBuy) reported

    @Plusnet Yesterday myself and my partner (both plusnet mobile) had no signal between ~9am-5pm. Today the signal has just dropped again. Is there a known fault in BS24 postcode?

  • mattchoo87 Matt Harrison (@mattchoo87) reported

    @Plusnet I’ve waited since last Tuesday for my SIM card and I’ve been networkless since Thursday. I’m paying for a service I can’t use. I know it isn’t your fault but is there a way of getting a SIM card to me via courier?

  • SustainableHLB Heidi Barnard (@SustainableHLB) reported

    @Plusnet we seem to be experiencing an outage in the BD22 area, what’s going on?

  • emma_13_08 Emma (@emma_13_08) reported

    Been waiting for over 3 months for @Plusnet to install broadband in my new flat. On my 7th engineer visit. Shocking service

  • KatherineFaroo6 Katherine Farooqi (@KatherineFaroo6) reported

    @Plusnet no response to my urgent query very poor customer service

  • jonwoodward57 Jonathan Woodward (@jonwoodward57) reported

    @Plusnet really disappointed with the service - funny how you get to talk to someone but if you wish to cancel an offer the only option is to call and after numerous calls - waiting over 1/2 hour each time I can honestly say huge mistake having any dealing with this company

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Thanks. And sorry, no. I was just told there was no manager on the day I rang to further report the issue, and that one would get in touch with me the next day.

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    No engineers appears to be about working on the fibre optic network going in so as of today I will be checking BT Wholesale broadband checker and will be ready to call Plusnet as soon as it becomes available in this area

  • Billy_Dawson01 Billy Dawson (@Billy_Dawson01) reported

    @Alexand34346099 @fullback03 And I work for plusnet, your worst nightmare !!