Plusnet Outage Report in Altrincham, Trafford, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (9%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Sale |
||
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
-
stuart burt
(@chefstuartburt) reported
from
Ashton-under-Lyne, England
@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!
-
Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
-
Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
-
mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
-
Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
-
Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
-
Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
-
John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
-
PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
-
PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
-
Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
-
Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
-
Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
-
cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Noahsarkproperties
(@Noahsarkprops) reported
@Ofcom I need to complain about very poor service with @Plusnet please DM
-
Mark M
(@MorganMarkF) reported
@Plusnet Im incredibly disappointed. As a disabled person he was very pleased he had achieved this on his own...only for you to cancel it after you've taken the cash. Refund please.
-
Noahsarkproperties
(@Noahsarkprops) reported
@Plusnet Ditto useless need reporting to Ofcom as I’ve had issues for months and months and they still won’t send an engineer out ! Passed my account to a debt collector when I don’t owe a penny ! Messed up my account totally
-
Paul Adams
(@Paul0069739619) reported
@Plusnet sort it out!! Engineer was meant to arrive today between 8am and 1pm… no show. Appalling service, tried to call your support no bloody answer, even the technical support put me through. Really terrible service, wasted a morning! #broadbandfail #shiteservice
-
Chloe Raccoon
(@ChloeRaccoon) reported
So, the @plusnet line at client charity is still bouncing up and down. Can ping it atm, but half the return packets are duplicates...
-
Plusnet
(@Plusnet) reported
@paul_havers Hi there Paul, I'm really sorry that we've tried to bill you after cancelling and that it's shown up on your credit report. Could you get back to us on a DM to confirm your full name and mobile number if that's still an issue please? - Adam - Plusnet Sheffield
-
Plusnet
(@Plusnet) reported
@Jay84uk Hey Jamie, apologies firstly for the delayed response and I'm really sorry to see your number transfer went wrong. Do you still need help? If so can you private message me your mobile number and full name so I can take a look? :) -Anoush (Plusnet Sheffield)
-
Paul Adams
(@Paul0069739619) reported
@Plusnet Thank you for asking. Yes after spending nearly 2 hours of trying to get through I eventually succeeded. Although the issue has far from been resolved.
-
Spencer Scott
(@spencerjscott) reported
@Plusnet WORST CUSTOMER SERVICE EVER!! I have been hold for the fourth time this week, for an hour and a half, with no resolution. Absolutely poor effort. Where is your customer service team? Time to hire some new staff!!
-
Me Encanta Jewellery
(@MeEncantaUk) reported
Why @Plusnet are you intent on allowing your #CustomerService to deteriorate, have you changed direction? I suggest you cancel your advertising campaigns especially when the CEO and CFO choose not to acknowledge emails, it’s always a tell tell sign of trouble ahead. #Avoidplusnet