Plusnet Outage Report in Altrincham, Trafford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Stockport, Bury, Warrington, Salford, Sale and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Richard Marsden
(@Delicaboy) reported
from
Partington, England
@360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Best
(@WLF_Quake) reported
@Plusnet Yeah I’ve ran speed tests, I’ve done everything, everyone else in the house turns off wifi because it is that bad web pages taking 5-10mins to load but I can’t when I’m on PC
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Andrew Kendrick
(@AndyKendrick_UK) reported
How the hell @Plusnet keep winning awards 4 broadband customer service is beyond me, basically just been told that my router which only allows 10 devices 2 connect 2 it is used by other customers so put up with it or buy another router at ur own cost!
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John Doubtfire
(@jldoubtfire) reported
@Plusnet But Worcestershire sauce is a poor imitation of Henderson’s, which is made in Sheffield.
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William Slater
(@wjslater) reported
@KarenSethuraman @Plusnet @Ofcom Still having the same problem with EE signal.
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Plusnet
(@Plusnet) reported
@VivienneSwift I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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AC
(@atc_ldn) reported
. @plusnet wife in hospital with critically ill 1 year old. Need to increase data from 4gb to 20-30gb immediately. Your adviser was useless offering 2gb or 4gb bolt on. Really poor experience. You didn't do me or you proud today. You just lost a customer. #WellDoYouProudNOT
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Ed
(@edfoggin_ed) reported
@Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours if they use EE to see if their phones are working?!? Unbelievable. Aye, like we’ll knock doors. We are moving networks..
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Yep you’ve guessed it… Dear @Plusnet Now DAY 4 re family mobiles not being able to ring/text. Now works at night time .. but no signal during day?! Continued awful service.. See previous tweet @Ofcom And yes today we will be moving networks. Thank goodness
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Plusnet
(@Plusnet) reported
@peterjuerges Hi Peter, I'm sorry to hear you're having issues with your speeds. From testing your line, I'm showing no external faults and your speeds are within expected estimates. Are you noticing this issue only through wireless devices? -Tony Plusnet Sheffield