Plusnet Outage Report in Altrincham, Trafford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Plusnet outage reports came from the following cities: Manchester, Bury, Oldham and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
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Shawn-Lorenzo
(@ShawnLorenzoo) reported
from
Manchester, England
@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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stuart burt
(@chefstuartburt) reported
from
Ashton-under-Lyne, England
@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Violet
(@violettned) reported
@Plusnet I was promised yesterday my Internet will be back within 24 hours as I have a vulnerable child but still nothing. Can anyone help me, please!
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Lois
(@LoisRowland) reported
@Plusnet are there issues today around Wigan? Our internet has been on and off all day! Not good when working on video calls…
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Sj
(@Sj20551451) reported
@globalhlthtwit Plusnet is quit good had no issues with them even during lockdown with work and school work being done online all at the same time They seem easy to get hold off too
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Lesley Jones
(@LesleyAJonesx) reported
@Plusnet internet went down last night & still not working. How do I resolve this?
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nimsy1 💙
(@nimsy1) reported
@Plusnet Hi, I seem to be having intermittent connection problems since last night. I've tried restarting the router but still have the same issue
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Dr Deborah Pearson
(@shysecretagent) reported
I just wanted to say to all 3180+ of my followers, @Plusnet are so so so bad. Use literally any other service provider. We won’t have internet for a week through no fault of ours and I have spent hours on the phone being shuffled from one person to another. Terrible provider.
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Mark *Rejoiner* Bentley💙
(@MARKEYE) reported
@globalhlthtwit Best broadband provider I’ve found after trying several is Plusnet. Their customer care is very good which, after reliability, is the thing you really need.
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jamesmartin.scot®
(@jameswmartin) reported
@JoyChatters @Plusnet Me too @JoyChatters - been with them years - and would be loathe to move anywhere else - great service (without a Yaaarkshir' accent). My conversation with 02 regarding my mobile phone today was an example of #HowNotToDoIt
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Charlotte
(@Vespii) reported
Also this is not to the poor souls who work in customer service but Plusnet as a company need to sort their infrstructure out. Its been years of subpar internet, I honeslty struggle to believe in this day and age that you cannot set up proper infrastructure for your customers.
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Charlotte
(@Vespii) reported
@Plusnet No response from my last tweet to you, supposed to be up to 80 down, we usually get around 50, today ive been on 8 and its disconnecting me. Its affecting my work as I work from home. Uve sent 4 engineers out over the years and they never find anything wrong in the house