Plusnet outages and service status in Altrincham, England

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Altrincham, England

The most recent Plusnet outage reports came from the following cities: Manchester, Wigan, and Oldham.

City	Problem Type	Report Time
Manchester	Internet	16 hours ago
Manchester	Internet	2 days ago
Manchester	Internet	12 days ago
Manchester	Internet	15 days ago
Manchester	Internet	26 days ago
Manchester	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

• 
  Kate Ravenscroft (@KateRav66) reported 4 minutes ago from Wilmslow, England

  @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

• 
  Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported 6 minutes ago from Manchester, England

  Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

• 
  Thegourmetgays™ (@thegourmetgays) reported 14 minutes ago from Urmston, England

  @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

• 
  rich cutts (@Cuttsrich) reported 16 minutes ago from Tyldesley, England

  @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

• 
  John Grimshaw (@LeanintoDesign) reported 16 minutes ago from Oldham, England

  @fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 16 minutes ago from Macclesfield, England

  @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

• 
  Sally O’Shea (@sweetiesal) reported 21 minutes ago from Sale, England

  @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

• 
  Tandleman (@tandleman) reported 21 minutes ago from Middleton, England

  Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

• 
  Miguel Gilbert (@MiguelGilbert24) reported 21 minutes ago from Manchester, England

  @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

• 
  Leah Whitehorse (@LeahWhitehorse) reported 22 minutes ago from Salford, England

  If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.

• 
  Paul (@Paul_crannee) reported 22 minutes ago from Hindley, England

  @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

• 
  Gareth Stachini (@stachini82) reported 26 minutes ago from Manchester, England

  @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

• 
  John Baxendale (@Siftah) reported 30 minutes ago from Manchester, England

  @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

• 
  Araceli Coronel (@aracoroneld) reported 30 minutes ago from Manchester, England

  @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

• 
  nebzy (@nebzy17) reported 30 minutes ago from Manchester, England

  @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

• 
  cavakaggy (@Cavakaggy) reported 31 minutes ago from Walkden, England

  @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

• 
  Richard Marsden (@Delicaboy) reported 32 minutes ago from Partington, England

  @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

• 
  Ric (@RickyCarterna) reported 43 minutes ago from Cheadle Hulme, England

  @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

• 
  John Grimshaw (@LeanintoDesign) reported 48 minutes ago from Oldham, England

  @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

• 
  katie (@katiemaeox) reported 52 minutes ago from Westhoughton, England

  @Plusnet internet has been off since yesterday please help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 3 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.

• 
  Jude Elms (@JudeElms) reported 4 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  Rogue (@barrelrogue1723) reported 5 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended me contract!!!

• 
  Jason F (@jasonFr54781642) reported 5 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  gazza (@ShaunGaz) reported 6 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  exe | @terminate (@terminate) reported 10 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Mel D (@MelJD46) reported 12 minutes ago

  @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

• 
  Luke Weston (@lukedashweston) reported 12 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

• 
  Flower Pot (@FlowerP79667758) reported 13 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Alison Lees (@AlisonMLees) reported 13 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.