Plusnet

Plusnet Outage Report in Altrincham, Trafford, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Altrincham, Trafford, England 12/24/2025 13:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Altrincham, Trafford, England

The most recent Plusnet outage reports came from the following cities: Stalybridge, Manchester, Oldham, Wilmslow and Atherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStalybridge Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomOldham Total Blackout
United KingdomOldham E-mail
United KingdomWilmslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CardinalBiggle2 Cardinal Biggles McFerryFace #FBPE 3.5% 🇬🇧 🇪🇺 (@CardinalBiggle2) reported

    @ColSkye I'm with Plusnet atm. I'm switching to BT this week i was with BT for 10 years, very happy with the service, but I got fed up seeing great deals for new customers, but only price hikes for existing ones. 20thC Customer Retention Marketing hasn't reached @bt_uk yet

  • B_storey98 Miss Storey (@B_storey98) reported

    Anyone else with @Plusnet have major issues with the wifi been Terrible

  • NvWedge NV_Wedge (@NvWedge) reported

    @virginmedia can you fix your internet im tryna play fifa and its getting **** on fix it before I drop kick the internet box and buy plusnet fat neeks.

  • AndyNor55099018 Andy Norton (@AndyNor55099018) reported

    I've rang Plusnet 14 times totalling 7 hours of call time trying to sort the issue. I constantly get passed from provisioning, to technical, to faults in a vicious circle. Not acceptable at all. @plusnethelp @OpenreachHelp

  • Beanie904 Beanie904 (@Beanie904) reported

    Is there a problem in the yo19 area @Plusnet @plusnethelp because our broadband has been horrendous all afternoon. Tried looking on the website and there’s absolutely no way to find out or report

  • Nahidur Nahidur (@Nahidur) reported

    @matthfield I had connectivity issues with two routers from plusnet. I ended buying a BT router on eBay and it works wonders.

  • realmariazac Maria P. Zacharias (@realmariazac) reported

    @plusnethelp Prospective @Plusnet customers, don’t bother with this broadband provider. Customer service is appalling, online chat is OFFLINE! No surprise. DO NOT CHOOSE PLUSNET AS YOUR INTERNET PROVIDER @virginmedia I will be intouch very soon 😤

  • josht2802 Josh Thompson (@josht2802) reported

    @Plusnet can you fix your **** WiFi connections might aswell be paying for a bag of mud each month

  • DebbieSelf18 Debbie Self (@DebbieSelf18) reported

    @Plusnet I have private messaged but I doubt I’ll get a reply. I’ve had enough of the bloody awful WiFi in this house now ! I’ve asked so many times for help sorting ! When is it up for renewal because I WONT BE !

  • pasteech Cheech Pasteech (@pasteech) reported

    @LetsTalk_FPL @MMABrad48 Think it's 75mb with Plusnet, using ethernet direct from router into mains and get the full 75. Never any issues with lag at all