Plusnet

Plusnet Outage Report in Altrincham, Trafford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Altrincham, Trafford, England 04/20/2024 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Altrincham, Trafford, England

The most recent Plusnet outage reports came from the following cities: Salford, Manchester, Warrington, Stockport, Bury and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalford Wi-fi
United KingdomManchester Total Blackout
United KingdomWarrington Total Blackout
United KingdomWarrington Wi-fi
United KingdomWarrington Internet
United KingdomManchester Phone

Community Discussion

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Plusnet Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Screwfix Screwfix (@Screwfix) reported

    @NicolaCooper83 Hi, IF your service provider is PlusNet then they are aware they are having a problem with our site not working for them. If you use our APP on 4 G then that should come up for you. Thank you. Amber

  • ljcranmer lee cranmer (@ljcranmer) reported

    @Plusnet how do I cancel my SIM card without calling. I am abroad so cannot call and do not want to just cancel the direct debit.

  • AndyPetty101 Andy Petty (@AndyPetty101) reported

    @Plusnet why does your service status say there are no problems with broadband services, yet your text diagnostic bot told me there was an external problem. I've wasted an hour trying to solve the problem myself.

  • Frankli64224899 Franklin (@Frankli64224899) reported

    @JamesCarne17 @Plusnet I was frustrated and traumatized when I faced same last week because my account were filled with memories and information which I couldn't afford to loose,till a friend told me about #masonlogantech.on Instagram and how they assisted,I tried their service and it worked outperfect

  • StMarysE17 St Mary's Walthamstow (@StMarysE17) reported

    .@CatColloms are you able to help us with this? After six months, @Plusnet says they’re still chasing @OpenreachHelp; meanwhile, #Walthamstow waits & we’re stuck in the middle. We’d love to get our ancient building open as a safe, warm space to the whole community this Christmas.

  • Angelicscripts1 J.D (@Angelicscripts1) reported

    Plusnet answer your messages im waiting for reply since Saturday and your customer service is appalling still waiting for an advisers to answer me Still ( 20mins ) & on going !

  • ecnarfi IanF (@ecnarfi) reported

    . @Plusnet I've sent you two tweets this week (and accidentally sent one to @plusnethelp) requesting support but not had any replies. Have I upset you in some way?

  • rayrob78 Ray Robertson (@rayrob78) reported

    Hi @Plusnet, my 2-year contract with BT (FTTP) is coming to an end so I'm looking at my options. I see you offer service at my address so I just need to ask, do your broadband connections support IPv6?

  • ActiveBryantSys PERSONAL FITNESS TRAINER RESULT US TRY FREE (@ActiveBryantSys) reported

    @Plusnet Never ever use this company they don’t care about their customers they trick you into 18 month contract

  • Laurabean20 Laura Websdale (@Laurabean20) reported

    @Plusnet need help with my connection. Could you please help.