Santander status: access issues and outage reports

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Canning Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

• 
  Mrs L (@jo_1lesley) reported 4 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Ruth Robinson (@RuthRobinsonLon) reported 12 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Mrs L (@jo_1lesley) reported 25 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Mark Thorley (@MarkThorley1) reported 26 minutes ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 33 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  gary watkinson (@WatkinsonGary) reported 39 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 49 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cassy x (@cassyx2184) reported 7 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  Carolyn Eley (@CarolynEley2) reported 8 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  Ash 1974🔴🏐 (@andy_horner) reported 8 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  Sheila kirkby (@kirkbysheila28) reported 9 minutes ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

• 
  @roadworksauditoruk (@roadworkauditor) reported 10 minutes ago

  Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!

• 
  AP (@andyparsons3) reported 11 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  Laura odell (@lauraodell13) reported 15 minutes ago

  @santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap

• 
  Jamie Brannan (@jbrannan23) reported 21 minutes ago

  @santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service

• 
  Nigel Burger (@jonathoncloud1) reported 24 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  clayton king (@king_clayton) reported 26 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence