Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Canning Town, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Canning Town, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Canning Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandI order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandIt’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported@ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫
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Tim B. (@The_Swell_Shark) reported@santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍
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The Chaos Lounge (@chaosprimeZ) reported@PixelPrincessRG @santanderuk Im just so annoyed ya know, this will impact my next 2 months now. £1k might not be a lot for some but its what im budgeting especially with the schools opening next week. Its hit heavier this month and having that money returned i didnt spend would help a lot.
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Pamela Christodoulou (@urmPAMELA) reported@santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?
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Tom King (@silentshark) reported@santanderuk any chance you could answer your phone? Appaling service
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Velvet Twenty (@velvettwenty) reported@santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”
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sherrilea christie (@sherriboo88) reported@santanderuk I cannot use any of my cards in ATMs is this a known issue ? Can I still pay via card in store ?
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Nick (@petch_nic) reported@santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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Lucy Arnold-Courtney (@arnoldlaa) reported@santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.