Santander status: access issues and outage reports

Problems in the last 24 hours in Walthamstow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Walthamstow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walthamstow, England

The most recent Santander outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Transfer	3 days ago
Newham	Mobile App	3 months ago
City of London	Mobile App	6 months ago
Ilford	Website	6 months ago
City of London	Transactions	7 months ago
Newham	Website	1 year ago

Nearby cities with recent reports

Community Discussion

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Santander Issues Reports Near Walthamstow, England

Latest outage, problems and issue reports in Walthamstow and nearby locations:

• 
  Ahmed Mohammed (@youvsyoultd) reported 6 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 14 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  John Williamson (@willow1886) reported 15 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  gary watkinson (@WatkinsonGary) reported 28 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 30 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 34 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Omar Hassan (@hassano_82) reported 47 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Jane Tippett (@Janietip) reported 56 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Ruth Robinson (@RuthRobinsonLon) reported 56 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sherrilea christie (@sherriboo88) reported 3 minutes ago

  @santanderuk I cannot use any of my cards in ATMs is this a known issue ? Can I still pay via card in store ?

• 
  Clippz (@Clippz) reported 4 minutes ago

  @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!

• 
  Glenn Clark (@mobroglenn) reported 9 minutes ago

  @santanderuk @santanderukhelp Im trying to set up my online account for new credit card. For some reason your system has automatically assigned outdated email and mobile contacts to this new account. I want to chat online to sort this out but your AI won't let me! Please help

• 
  Hendondave (@Hendondave) reported 11 minutes ago

  @1Nicdar Banks have forgotten that they are there – first and foremost – to serve customers. Of course, what they do is make grotesque profits. I had to have dealings with @santanderuk at the start of the month and it was an awful experience. Even worse, they didn’t care how upset I was.

• 
  Glenn Clark (@mobroglenn) reported 11 minutes ago

  @santanderuk Thats the point. I dont want to have to call someone due to anxiety issues I have. Surely you have an accessible option to have online chat?

• 
  . (@Midnight_x83) reported 14 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Ash 1974🔴🏐 (@andy_horner) reported 15 minutes ago

  @santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!

• 
  Sandi (@Limaratoo) reported 15 minutes ago

  @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 16 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  Tara H (@tarahils) reported 16 minutes ago

  @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤