Sky Outage Report in Cleadon, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cleadon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cleadon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cleadon, South Tyneside, England
The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Boldon Colliery, Chester-le-Street, Wallsend, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cleadon, England
Latest outage, problems and issue reports in Cleadon and nearby locations:
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Andrew Davies
(@bigdiscodancer) reported
from
Blyth, England
Absolutely awful @skytv @SkyUK being overcharged on my bill and nobody will speak to me at all. This needs sorting and it needs sorting now
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nour_
(@Nour_NsFL) reported
@SkyHelpTeam so what’s happening in the SW why is my internet down too… 😪
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Comrade Gripsy
(@CGripsy) reported
@SkyHelpTeam @SkyUK no internet for the last hour and a half in South London, your planned outage was for Midlands and north east why have we been affected? #skybroadband
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Paul Denton
(@Denton79) reported
@SkyHelpTeam are sky for real. My broadband is not working and there is no customer service to fix it. I have an interview in the morning and I am up at 1am trying to fix what is sky fault. Utterly disgraceful and unacceptable. Ofcom will hear about this
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unknown.
(@RBwithTheTweets) reported
@SkyHelpTeam @NowTV I’m in the N20 area in London and my Now Tv / Sky Broadband has gone down :(
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Marco
(@MarcoLDN92) reported
@SkyHelpTeam I suggest you have some mates to help you out given that a lot of us don't have internet right now and there is bugger all we can do about! Not cool! #badservice
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jibz 🎌
(@khathead_) reported
@SkyHelpTeam Sky wifi fix up ffs
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Marco
(@MarcoLDN92) reported
@JustinSizzle Apparently we only use @SkyHelpTeam broadband between M-F 9-5. Widespread outage, zero response from them. Shameful
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SILV3R 💙
(@SILV3R) reported
@SkyHelpTeam Have you considered a shift system whereby you offer support 24 hours a day to your customers who may not work and live “standard” hours? Because my internet’s not working now and it would be really useful, professionally speaking, if it was. Also, pYgamas.
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J
(@FlapYourGums) reported
@SkyHelpTeam My service never went down when I had a Static Public IP, but ever since you removed that from my service (without notifying me) the service intermittently stops for no apparent reason other than your updates of Public IP’s…..please can I get some clarification.
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mister35mm
(@mister35mm) reported
@SkyHelpTeam Have you thought of changing your name to DYSON BROADBAND? Then customers would know that your service, such that it is, consistently SUCKS. #skybroadbandsucks #skybroadbandisDYSONbroadband #SKYflakeybroadband