Sky Outage Report in Cleadon, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cleadon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cleadon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cleadon, South Tyneside, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Sunderland, Wallsend, North Shields, Blakelaw, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cleadon, England
Latest outage, problems and issue reports in Cleadon and nearby locations:
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Andrew William Hardy 🔰🇾🇪💙
(@AndrewW42421683) reported
from
Cramlington, England
@SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SARAH MCCARTHY
(@BEALCROFT) reported
@SkyHelpTeam PLEASE someone help our postcodes OL15 OL16 we have all been having terrible issues since 25/3 engineers sent out routers sent out the lot Openreach involved been told 1600 homes affected and still today my speed 0.32mbps !!! There is still massive problems somewhere
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GavStap
(@GavStap) reported
@SkyHelpTeam Why is broadband service so unreliable? Two weeks of on off service. Its off again!
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Paperosette
(@kardamili08) reported
@SkyHelpTeam I've spoken to your rep and offered 60 quid 'compensation'. Is Escalation Team available? You kept charging her for multiscreen even after the intitial 12 mths ran out but NEVER SENT HER A MINI BOX so charging over 4 years for a service she couldn't use.
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mark manwaring
(@captainm1uk) reported
@SkyHelpTeam The router can issue 254 ip addresses. If the devices are idle no bandwidth is used. Why do you talk such bull ****
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ed booker
(@ed_sugarbones) reported
@SkyHelpTeam my broadband is running really slow.... when I run a sky speed test it always says 55mbps download speed , yet I've run speed tests with 3 independent companies and get between 7 and 10.4mbps .... slightly suspicious?
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Deckygall
(@deckygall) reported
@SkyHelpTeam My SkyQ box is freezing every 10 seconds and the Internet is slow on any device I'm using
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GavStap
(@GavStap) reported
@SkyHelpTeam No, this is an area issue that has been off and on for two weeks. Dm me please for area.
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Euge80
(@Euge4780) reported
@SkySports @GilletteUK Never heard of PrecisionPlayofTheMonth until ... an English player was involved... is that how this works? It was shite goal. He made a bollox of it and then took a stab. Fluke.
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Brogan
(@Brogan43427299) reported
@SkyHelpTeam I wish to be contacted directly seen as you team want to keep hanging up on me. you have charged me for a service I’ve never had installed. Now have cut me of my wifi that I pay for each month. I work from home and need my wifi !!!
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Peter Stepponwolf
(@bonecleaver) reported
@SkyUK #skyq is terrible. I’m trying to download hollyoaks. You don’t have the air date included in the description like you used to am I just supposed to guess which episodes I need to see?