Sky Outage Report in Timperley, Trafford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Timperley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Timperley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Timperley, Trafford, England
The most recent Sky outage reports came from the following cities: Warrington, Manchester, Oldham, Sale, Stockport, Bury, Salford, Wilmslow, Hyde, Ashton-under-Lyne, Macclesfield, Stalybridge, Northwich, Leigh and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Manchester |
Wi-fi | |
| Oldham |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Timperley, England
Latest outage, problems and issue reports in Timperley and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Simon Taylor⚽
(@Sy_Taylor) reported
from
Hindley, England
@SkyHelpTeam hi I got a text from sky saying my broadband was going live yesterday but it’s still not working.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
Salford, England
@PriceyCamp @SkyHelpTeam Terrible. The woman I (finally) spoke to was lovely but sky are rubbish.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
Salford, England
Hey @SkyHelpTeam I’ve not no internet and don’t fancy waiting in your 20 min telephone queue can you help on here. Tried resetting etc but no connection on any devise.
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Jimmy Norton
(@jimmy_norton1) reported
from
Tyldesley, England
@mgallagher90 @SkyCricket @SkySports different videos of it scattered all over the internet. never get bored of it
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Ruth Alice Pollock
(@RuthiePollock) reported
from
Manchester, England
@SkyHelpTeam please advise what the issues are with Sky email and when you expect it to be operating
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Liam Kitchen
(@liamkitchen) reported
from
Ashton-under-Lyne, England
@SkyHelpTeam my sky q broadband isn’t working and we have done everything your website asks us to do. I have dm’ed u. Please can you help.
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Tom Sefton.
(@seffy11) reported
from
Macclesfield, England
When the lower league team you support is skint or going bust the default is to blame @SkySports and the @premierleague despite the clubs being ran so poorly. #dontgetit
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
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Krishna Rajgopal
(@kris_samy) reported
from
Sale, England
Benjamin Epic Stokes. #epicstokesy Never watched anything like this. Who said test cricket is boring. Just Woov !! @englandcricket @ESPNcricinfo @espn @SkySports @BBCSportsy
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Javthehutt
(@javthehutt) reported
@SkyHelpTeam While i appreciate your quick response (and genuinely i do) I am anything but assured at the moment. This issue is absolutely maddening and is exacerbated by being constantly told “im sorry but we are waiting for Openreach to update us” but then also being told you have no way to
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Nicos
(@ngood77) reported
@SkyHelpTeam Not true. They can make the correct programme available On Demand. I don’t believe that you’ve done anything with this. Can you show proof it’s been passed to a technical team for resolution ? Otherwise I’ll make a formal complaint.
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#OleOut
(@daniel14f1) reported
@SkySports And now he’s the bad guy.
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Jimmy
(@JPPaul20) reported
@SkySports Not their problem
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Nicos
(@ngood77) reported
@SkyHelpTeam Ok. When will they respond with a fix ? I want to watch the programme I’ve paid for.
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Javthehutt
(@javthehutt) reported
@SkyHelpTeam Hello Becca, yes they have however Sky have no way of escalating anything to @WeAreOpenreach @OpenreachHelp (apparantley) so essentially you are taking my money without being able to HELP in any way? This might be out of your control but you arent helping in anyway!!
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ITS STEVEO
(@mc_steveo87) reported
@SkyUK sky broadband box won't connect to Internet what is going on it's looking bad on your end and making me not want to continue using you sort it out
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frosty. 🅨
(@frostygh0st) reported
@javthehutt @SkyHelpTeam Sky have very little control of the network outside of your equipment (router, etc). If there's a fault on your line Openreach deal with it, so the chances are they are waiting on a response from Openreach.
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Titch
(@Titch92425913) reported
@SkySports the thing is @Max33Verstappen and @redbullracing think they are untouchable, he his rude and disrespectful, for me max is the one who is acting like hes in kindergarten.
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PC
(@paulflj) reported
@SkyHelpTeam Promised a free months broad band for problems with speed, looked on account and still@not@been implemented