Sky Outage Report in Thorne, Doncaster, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Thorne, Doncaster, England
The most recent Sky outage reports came from the following cities: Doncaster, Selby and Goole.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorne, England
Latest outage, problems and issue reports in Thorne and nearby locations:
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Siobhán Brennan (@SiobhanBren) reported from Thorne, England
@DaveWimblePhoto @SkyHelpTeam It’s been flaky for a few weeks now but today is abysmal. Trying to get through to someone is a nightmare. Recorded messages that hang up after sending you a text link to their online help pages, which gave me no help at all. I wouldn’t mind so much if I wasn’t trying to work. 🤨
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Ian Smith (@wolfeysmith) reported from Norton, England
@AndyOGrady1 @SkySportsPL @SkySports It’s terrible, worst I’ve seen it for years.
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Amie Knott (@MrsAKnott) reported from Thorne, England
@SkyHelpTeam The answer to my question is 8 weeks. It is 8 weeks before I can take this to the ombudsman. 9 months in, with a LOT of expense at my end to combat your poor service in order to work I'll be contacting them. Your prices warrant a much better customer experience than this
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Amie Knott (@MrsAKnott) reported from Thorne, England
@SkyHelpTeam How long does a complaint have to be left unresolved before it goes higher? I've been in this situation for months and it's so frustrating. The team have done nothing other than mis-sold me a chargeable router to fix a problem that was line based. Disgusting service
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RyanElvin (@ryanelvin) reported from Thorne, England
All football fans should ring @skytv @SkySports and @btsport and cancel their Subscription this weekend. They will soon change their minds. Absolute disgrace charging £15 a game. Football is dead #LetFansIn
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carl berry (@carlrberry) reported from Carcroft, England
@SkySportsRacing the coverage on skysports racing is shocking your sat there listening to opinions then it goes to idiot actors advertising betting apps but then say bet responsibly just stop interrupting the program with this crap put it on adverts not through buildup
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Siobhán Brennan (@SiobhanBren) reported from Thorne, England
@SkyHelpTeam Have you any idea how hard it is to get to speak to an actual person? Recorded messages that just hang up. I get that these are unusual times but with half the country working from home right now this service just isn’t good enough. 😖
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Phillip Lloyd (@PhillipLL) reported from Scotter, England
@Punkdude1981 @SkyHelpTeam Yo, switch your audio settings on your Sky box to Dolby Digital (not plus) and that should solve the issue. Someone else mentioned it on here.
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Claire crawford (@clairem76) reported from Goole, England
@SkyHelpTeam hi. Can you advise re the issue in my area? Pretty difficult wfh and home schooling without WiFi!!
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Dave Chapman (@DaveChapman_) reported from Doncaster, England
@SkyHelpTeam Nothing at all is downloading on my sky Q box and from reading on here a lot of people are having the same issue
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Dudley Doright (@LuciDavies) reported from South Milford, England
@SkyHelpTeam please can we have an eta for the internet being fixed. I am wfh and this causing a huge issue! I am not very impressed with the lack of information from @SkyHelpTeam
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Siobhán Brennan (@SiobhanBren) reported from Thorne, England
@SkyHelpTeam Yes, the original diagnosis was a problem outside, openreach came out but couldn’t identify any issues, changed sockets and did a hard reset anyway, but still issues, sky online diagnosis now says a problem with my home set up. That’s why she arranged to get a new router sent.
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Siobhán Brennan (@SiobhanBren) reported from Thorne, England
@SkyHelpTeam I’m having trouble making and receiving calls. Appreciate from the announcement that there’s an issue right now, any idea on how long it’ll be before it’s fixed?
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Siobhán Brennan (@SiobhanBren) reported from Thorne, England
@SkyHelpTeam My broadband is very slow and barely usable, I tried to call, got a recorded msg & a text link, I’ve followed the steps in the link, it says there’s a fault & gives another number to call. But when I do I get the same recorded message and same text link. Help!
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Dudley Doright (@LuciDavies) reported from South Milford, England
@SkyHelpTeam do you have an estimate of when the internet issues will be fixed - I need to let work know when I can work
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carl berry (@carlrberry) reported from Carcroft, England
@SkySports Neville said Leeds holding on at 1-0 he talks crap
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RyanElvin (@ryanelvin) reported from Thorne, England
Super Sunday can well and truly **** off! Bore fest without fans. As fans we should all cancel @SkySports and @btsport and see what happens. ******* Dogshite the game is ruined as it is
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Danielle Saunders (@SaundySaunders) reported from Hatfield, England
@SkyHelpTeam I have no WiFi and have been through the options to fix it and it’s still the same
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carl berry (@carlrberry) reported from Carcroft, England
@SkySports He's crap n Chuck him a skipping rope for his celebration hop skip n a jump I thought Shearer's was bad
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Tony Mee (@coachtonymee) reported from Doncaster, England
@SkyHelpTeam absolute disaster of a Home Moving service. 3 separate call backs over 4 days since we started the process only for it to fail at your end each time! No wonder people use illegal fire sticks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Football Plundit (@SoccerTactics) reported
@skysports you are part of this referring rot in the PL. The Dermot Gallagher guy comes on your show Ref watch weekly defending the indefensible. No one seem to be challenging this crap.
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dave p (@caherciveen) reported
@SkyHelpTeam Sony BRAVIA KD49XG9005BU. Are you suggesting that the issue could have started because of a sw upgrade to the TV which are fairly regular to android systems. But not SKY Q. This problem does not happen on any other UHD 4K HDR transmission/catch up/on demand. So far just F1 GP UHD
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DMO_GB (@DMO_GB) reported
@virginmedia It was Virgin’s error and yet no acknowledgement besides “we can only apologize”. Ideally I’d like to just cancel my contract and go to @SkyHelpTeam but of course you’d NEVER do that? We’re at your mercy and it’s no way to treat people.
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box cutter 🏆🏆🏆✖️4️⃣🇯🇵 (@Celtic2theCore7) reported
@SkyHelpTeam broadband G13 area not working,don’t reply with checking my connection and turning it on and off,it’s been done
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Tracey (@AcraftyPunum) reported
Hi @SkyUK, I can’t access any of the apps from Sky, is there an issue or if it’s just me, is there a solution please? @SkyHelpTeam
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dave p (@caherciveen) reported
@SkyHelpTeam Why after 2 months of no issues and no change in the way the SKY Q box is set up and connected have I encountered this issue?
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Gullible Gooner (@gulliblegooner) reported
@SkySports This is what I don't get about G Nev. He thinks just cos the words leave his mouth they hold validity. How ******** would he know how to manage a team or what tactics look like. #ValanciaFc
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Paul W (@TheRBKing80) reported
@SkyHelpTeam I wouldn't mind but its the same leaflet every week. If it was available I would definitely take it as 40MB is simply too slow to use as a gamer.
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DMO_GB (@DMO_GB) reported
@virginmedia @SkyHelpTeam U cut me off last Friday and I have to wait till Wed to find out IF you can do it. My complaint, was that your MOVE team ALL say different things, tell u things that aren’t true and blame each other! That’s my issue which u haven’t acknowledged.
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Paul Green. (@PaulGreenTPB) reported
Oh why @SkyHelpTeam do you use #dpd. No parcel, over an hour late,there help desk says I have to wait in and there depot will call me. App is useless, whole thing including the initial order has been a farce