Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Shoeburyness, England
The most recent Sky outage reports came from the following cities: Gillingham, Southend-on-Sea, Rochford, Chatham, South Benfleet, Rochester, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
Total Blackout | 4 days ago |
|
Southend-on-Sea
|
Internet | 6 days ago |
|
Rochford
|
Internet | 7 days ago |
|
Chatham
|
Phone | 7 days ago |
|
Southend-on-Sea
|
Internet | 11 days ago |
|
Southend-on-Sea
|
TV | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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Laura (@laurajjcook) reported from Thundersley, England@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@SkyUK have closed my complaint without even speaking to me. What?
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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TheRealVL (@therealVL) reported from Rochester, England@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Harvs (@DanHarvey74) reported from Rayleigh, England@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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karen hebden (@actingtechnique) reported from Rochester, England@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
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Tony Maynard (@maynard563) reported from Southend-on-Sea, England@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Seg Lark ( Mason ) (@segmasonagm) reported from Southend-on-Sea, England@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Laura (@laurajjcook) reported from Thundersley, England@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Richard Jude (@RichardJude) reported from Rayleigh, England@SkyHelpTeam Hi, my broadband has been off since 3pm and was told there was an outage in the area when I called. Is there anyway to be updated on the work to fix it?
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Sarah Rubinstein (@auntierarah) reported from Thundersley, England@SkyHelpTeam I work from home and have no Internet pls help!!!
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HeyYouItsCorrie (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @SkyUK Uh oh that sucks 😪
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Stephen Turner (@archaeologyuk1) reported from Rayleigh, England@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Laura (@laurajjcook) reported from Thundersley, England@handzia @SkyHelpTeam Their website is now down too!
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Allan J Watkins (@ChalkwellAl) reported from Southend-on-Sea, EnglandDear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@SkyUK your service is rubbish. Utter rubbish.
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Emma Willson (@EmmaWillson16) reported from Southend-on-Sea, England@SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home
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Seg Lark ( Mason ) (@segmasonagm) reported from Southend-on-Sea, England@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phoenix Rahman (@Phoenixrahman) reported@SkyHelpTeam I gave my 30’days notice to cancel sky kids and it was removed. Yet I now see that it has not been cancelled and I’ve been charged
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Daisy (@neocultech96) reported@SkyHelpTeam can someone help I’m constantly getting calls throughout the night and in the day from a no caller ID I’m pretty sure it’s the same person is there a way to block these from happening thank you
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Prab (@prab_aryal) reported@SkyHelpTeam Yeah right! I need you now my broadband is down.
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Cutty The Pirate (@cuttythepirate) reportedAbsolutely terrible connection and also fat chance of getting an engineer out from @SkyHelpTeam @skytv Going to switch to @Virgin
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Robbie-10-76 (@RobinBa34175306) reported@SkySports Rashford looked awful last year. 11 goals in the league and needs an op. Cavani can't play every game at 48. Square pegs into round holes
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kildave5 (@kildave5) reported@SkyHelpTeam is there are wider Renfrewshire problem with broadband? Mine has been going in and out of connectivity all evening
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Joe McMann (@grandad1983) reported@SkyUK I want to cancel & you’re blocking me at every turn: no live chat working, called customer service & told no one available due to essential training, no option in the app…be transparent about how I can leave?! #lockedin
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Sidibe's missing shinpad (@bobbymcgee1878) reported@dantrublu @SkySports Bad bellends at any opportunity
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marieg25 (@marieg251) reported@SkyHelpTeam why am I waiting an HOUR for sky updating from 12.30am and still updating? No broadband no sky live TV and can't email! What is the issue ?????
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Tezzy (@Tezzy1979) reported@SkyHelpTeam I live in South Wales and my broadband is down? No mention of known issues in my area and no notification that there is planned maintenance? I pay extra for broadband boost and guaranteed connection! Put it back on or my package is going to be cancelled!