Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shoeburyness, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: South Benfleet, Gillingham, Southend-on-Sea, Chatham, Canvey Island, Wickford, Rochester, Whitstable and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
TV | |
| Gillingham |
Internet | |
| Southend-on-Sea |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Internet | |
| Canvey Island |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Luci-Ann Richtofen
(@lucy_anne95) reported
from
Rochester, England
@kategarraway @skytv @SkyHelpTeam please help her!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK and sure enough SKY will charge me for a service I’ve not had.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK maybe someone from SKY will look after this customer?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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______
(@nugeei) reported
@SkyHelpTeam just under 2 hours later and it came back. Have you got any information as to why it was down?
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Gubster
(@gubster12) reported
@SkyHelpTeam Ok no issues reported, but keep getting the orange light on the router, had no issues at all before
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Rudi
(@ruth1993) reported
@cwbmufc We recently left @SkyUK for internet because honestly it just never worked. Used 4G on my phone at all points - then when we complained they always just said ‘follow this link for help’ which obvs was no help
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Nathan
(@Motivatedmage) reported
@SkyHelpTeam Any updates about Services being down in BS37? or any compensation planned? I work from home
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Mark Dann
(@MarkDann17) reported
@SkyHelpTeam Unfortunately saying sorry doesnt really cut it when your team say that the issue has been sorted and order raised and a week later say it's our fault for not knowing that because your team didnt read the terms and conditions it wasnt completed. How were we to know.
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Andy Orange
(@andy_orange1) reported
@SkyHelpTeam Had no phone or broadband since 6am in BS37. Website says it is a known problem. What is the problem, and how long until it is sorted? Thanks.
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Melanie Gibson
(@MellyJane63) reported
@SkyUK there was an issue with my DD payment. I was told the payment would be refunded to my account. No payment - rang up and told the payment had been credited to my account. You lied to a customer of 20 years. Not good enough.
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Coffee
(@QuantumCaza) reported
from
Islington, England
@SkyUK I beg you fix the Wi-Fi
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Charlie
(@CharlieW_4) reported
@SkySports But I thought scousers were… never mind
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Jack
(@nffc_jackx) reported
@TobyNFFC @Plettigoal @SkySports Replace issues with matters. Think he means that part is agreed.