Sky

Sky Outage Report in Shoeburyness, Southend-on-Sea, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shoeburyness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shoeburyness, Southend-on-Sea, England 12/17/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shoeburyness, Southend-on-Sea, England

The most recent Sky outage reports came from the following cities: Southend-on-Sea, Chatham, Rochester, Wickford, Rayleigh, South Benfleet, Gillingham and Rochford.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomChatham Internet
United KingdomRochester Internet
United KingdomWickford Internet
United KingdomChatham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shoeburyness, England

Latest outage, problems and issue reports in Shoeburyness and nearby locations:

  • mjpo007 Beer is the Answer (@mjpo007) reported from Hockley, England

    @SkyHelpTeam I've sent a DM that requires human help / intervention rather than a bot, would appreciate it if someone could take a look please.

  • robchilds Rob Childs (@robchilds) reported from Gillingham, England

    @SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.

  • segmasonagm Seg Mason - Assistant General Manager (@segmasonagm) reported from Southend-on-Sea, England

    @SkyUK your home wifi is sh*t will be leaving as you are failing to provide a service which which I am paying for. Please DM me

  • keldaaa Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @SkyHelpTeam are there any known issues with sky q today? None of our recordings will play?

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.

  • gammorreon Gammorreon Kennel (@gammorreon) reported from Althorne, England

    @SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.

  • matthardy91 Matt Hardy (@matthardy91) reported from Gillingham, England

    @skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @SkyUK - please ask the Help department to respond to my query

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry

  • daz_poz Darren Posnack 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@daz_poz) reported from Southend-on-Sea, England

    @SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.

  • briggsym matt (@briggsym) reported from Wickford, England

    @TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!

  • AlexandraAnneMU Alexandra Fitzgerald (@AlexandraAnneMU) reported from Gillingham, England

    @SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services

  • RonMahoney1965 Ron Mahoney (@RonMahoney1965) reported from Southend-on-Sea, England

    @SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service

  • CLanaway1 Carl Lanaway (@CLanaway1) reported from Gillingham, England

    @SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?

  • nick_lowery Nick Lowery ℹ (@nick_lowery) reported from Wickford, England

    WTF is Souness on now. West Ham should be top 6!!! @SkySports

  • edward_beckham Edward Beckham (@edward_beckham) reported from Canvey Island, England

    @SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice

  • josienett Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?

  • Mat_Thompson Mat Thompson (@Mat_Thompson) reported from Rochester, England

    @SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AKi_RiZ Riz (@AKi_RiZ) reported

    @8gzd8k76nM @SkyHelpTeam Yes I do expect a same day engineer to rectify the problem caused by the original engineer rather than have no broadband/Sky services for 6 days! Ah you must be the ceo 🤐

  • Bella_Ciao_Free Bella Ciao (@Bella_Ciao_Free) reported

    @SkyHelpTeam I recently was offered a free 2 months of UHD. Should i want to cancel it would i need to give 30 days notice. EG.. If the end of the offer is 01/03/2023 I have to cancel it 30 days earlier... Thanks.

  • N_ezbod Nez (@N_ezbod) reported

    @CodeRainster @SkyHelpTeam My sky broadband is awful WiFi constantly drops out, struggle watching 4k content when kids are on their consoles, max speed I can get is 35mb in my street. I will be changing broadband providers in May now we've now got VM down the street. Can't fault their TV though.

  • muffinman0302 Robb’s Anti-Growth Coalition (@muffinman0302) reported

    What do you do when @SkyHelpTeam don't fix your problem and you fill in another online form and they tell you "we closed your online form because you have an open case with us". They're just not fixing my phone line. Ombudsman?

  • steeleyp_ PS (@steeleyp_) reported

    @maxmusandlexter @SkyUK The Mini will never offer UHD as it simply doesn’t have the required chipset.

  • roadhousesun Helen E Ralley (@roadhousesun) reported

    @SkyHelpTeam I contacted you online about a complaint via email at your Customer Support address on 12 December and received an automated response telling me I'd receive a personal reply in 24 hours. Can you explain why, on 29 December, over 400 hours later, I'm still waiting??

  • PaulThomsClar Paul Thomson-Clark (@PaulThomsClar) reported from Saint Neots, England

    On the phone to @SkyUK to renew my package with them. So far, been cut off twice and not put through to the department we really need to speak to. On hold again now. This is what Sky Diamond VIP service looks like.

  • coolkitty1984 Andrea (@coolkitty1984) reported

    @SkyHelpTeam are there any broadband issues in wa5 area?

  • mikey11williams Mike (@mikey11williams) reported

    @YoungArab61 @TraffordCouncil @SkySports new owners problems ?

  • muffinman0302 Robb’s Anti-Growth Coalition (@muffinman0302) reported

    @SkyHelpTeam Numerous times. As it said in the contact form message you autodeleted - it isn’t a standard problem that fits on the call handler’s script. Ironically, the phone number you’ve texted me has directed me back to the line system that has repeatedly failed me.