Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Shoeburyness, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: South Benfleet, Wickford, Southend-on-Sea, Rochester, Gillingham, Chatham, Sheerness and Whitstable.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Wickford |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Rochester |
Internet | |
| Gillingham |
TV | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Luci-Ann Richtofen
(@lucy_anne95) reported
from
Rochester, England
@kategarraway @skytv @SkyHelpTeam please help her!
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Winston Smith
(@WSmithR101) reported
@SkyHelpTeam I have had issues of loss of 90% of service for the last 6 weeks and you don't seem bothered
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stev
(@spr0udy) reported
@SkyHelpTeam So just to be clear the immediate solution is to either pay an extra £15, or wait until Monday to be able to use the broadband that I'm already paying for? Stunning. You guys at least need to update your website & IVR to let people know not to bother calling!
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Joanne Saxon
(@josaxon) reported
@SkyHelpTeam Did try calling but can see there is call centre issues and wondered if you might be able to help.
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Han
(@hannahsmith2601) reported
@SkyHelpTeam my sky q apps won't work despite software updates and app refresh, can you help please?
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Danny Bendall
(@danielbendall) reported
@Billyokco @donson1990 @SkySports Probably never watched Ward fight
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Lynette murray
(@LynetteForbes17) reported
@SkyHelpTeam in regards to my mobile bill which I’ve been trying to sort out since February. Can someone from sky please contact me regarding this issue.
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Stacey
(@Stackalaka_) reported
@SkyHelpTeam You said you'd fix it and you didn't 4 phone calls later.
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mazzy
(@mazzydiz) reported
@SkyHelpTeam my grandmother is very unhappy £72 a month and has no extras no new equip for 13years! She has been unable to get a response and has waited for over an hour on occasions for the phone not to be answered. You need to contact her to cancel or negotiate.
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Jamie Farrell
(@JamieFa70532108) reported
@SkySports @EddieHearn Pathetic should be held at Wembley, all about money now boxing. Prob be on box office for something stupid like £49.99
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Matthew Dendle
(@Matthew_Dendle) reported
@SkyHelpTeam Hi, was meant to have an openreach engineer come out this morning (was booked through a Sky engineer) but they haven’t arrived in the time slot - is there a way to check for updates? As unable to get through on the phone due to the contact centre being down.