Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shoeburyness, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: Chatham, Southend-on-Sea, Rochford, Gillingham, South Benfleet, Wickford, Rochester, Leigh-on-Sea and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Chatham |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Alexandra Fitzgerald
(@AlexandraAnneMU) reported
from
Gillingham, England
@SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services
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Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
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Matt Hardy
(@matthardy91) reported
from
Gillingham, England
@skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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gary cairns
(@cairnsy28) reported
from
Rochester, England
@GNev2 @alanshearer @WayneRooney @themichaelowen @piresrobert7 @TheBerbatov @SkySports As long as at some point in the episode you ask stevie g if the worst moment in his career was when he slipped over and give demba the ball I'll be happy tv gold
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
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Rob Childs
(@robchilds) reported
from
Gillingham, England
@SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.
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Dom 🏴
(@DomGFCBallard) reported
from
Rochester, England
Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off
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☆ moo ☆
(@mandy_moooouk) reported
from
Rochester, England
@SkyUK @GreysABC when will greys be back in the UK. I need my fix!!
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard the Thirst 🍺🌹🇺🇦
(@RJT347287) reported
@sday69 @SkyUK Mine said "broadband unavailable" despite 10 other devices in the house all connected ok. Sky engineer said my TV was too far from my router - it was 3 feet away. So they they said it was a broadband speed issue... benchmarked at 190mbps. Factor reset - didn't work. Now refunded.
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Stephen Vine
(@StephenVine17) reported
@MarieBrailsfor1 @SkyUK Wrong page idiot
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Jess
(@Jessbear87) reported
@andypearson01 @SkyUK Sounds about rite, sold my mum a great package that never existed then denied conversation and ‘surprisingly’ it wasn’t recorded so no proof. Done the same with glass to bro in law. Stuck watching Netflix&ITV Hub as deal doesn’t exist
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Joe 🇮🇹🏴
(@joe76192000) reported
I am going to cancel my @SkyUK subscription as I am not going to help the greed league 😡
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Dave Nichols
(@davidnichols40) reported
@SkyUK Why can’t you type in the channel number when on the home page - its stupid that you have to go into a channel you don’t want to watch to then type in the channel number 😡😡
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Gary the Knight
(@GaryJKnight) reported
@SkyUK I had it loved it but you need very good wi fi which I did not have so back it went but top service from sky picked it up no fuss - I had the best wi fi available in my area was sad to see it go try again when WiFi upgraded
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AngryBritain.com
(@AngryBritain) reported
@DaveP2611 @SkyUK @Sony Mine does it literally every time I turn it on, it also suffers from power issues, like if we flick a light on it blips out. So so annoying- it’s never been right.
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Andrew Stean 🇺🇦
(@AndyStean) reported
@SkyHelpTeam I'm not doing that as I mentioned. You has scheduled works in this area last week and it did nothing. It'll be fine and then suddenly it's down to 0.1 mbps and jitter over 400ms. Just inform your team that deals with faults to actually fix them.
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Kai
(@kaiwisd0m) reported
Little message to @SkyUK... worst broadband in the WORLD. I stream at some of the worst quality because their service is so bad. Literally the UK version of Suddenlink.
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David
(@Griffageddon) reported
@SkySports That is absolutely mental, I’ve never seen a shot go in off a defender before.