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Sky

Sky Outage Report in Shoeburyness, Southend-on-Sea, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Shoeburyness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Shoeburyness, England

The most recent Sky outage reports came from the following cities: Gillingham, Southend-on-Sea, Rochford, Chatham, South Benfleet, Rochester, and Wickford.

CityProblem TypeReport Time
Gillingham Total Blackout 59 minutes ago
Southend-on-Sea Internet 2 days ago
Rochford Internet 3 days ago
Chatham Phone 3 days ago
Southend-on-Sea Internet 7 days ago
Southend-on-Sea TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shoeburyness, England

Latest outage, problems and issue reports in Shoeburyness and nearby locations:

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.

  • mjpo007
    Beer is the Answer (@mjpo007) reported from Hockley, England

    @SkyHelpTeam I've sent a DM that requires human help / intervention rather than a bot, would appreciate it if someone could take a look please.

  • matthardy91
    Matt Hardy (@matthardy91) reported from Gillingham, England

    @skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed

  • robchilds
    Rob Childs (@robchilds) reported from Gillingham, England

    @SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.

  • keldaaa
    Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @SkyHelpTeam are there any known issues with sky q today? None of our recordings will play?

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK maybe someone from SKY will look after this customer?

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.

  • josienett
    Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • edward_beckham
    Edward Beckham (@edward_beckham) reported from Canvey Island, England

    @SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.

  • CLanaway1
    Carl Lanaway (@CLanaway1) reported from Gillingham, England

    @SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?

  • nick_lowery
    Nick Lowery ℹ (@nick_lowery) reported from Wickford, England

    WTF is Souness on now. West Ham should be top 6!!! @SkySports

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK and sure enough SKY will charge me for a service I’ve not had.

  • segmasonagm
    Seg Mason - Assistant General Manager (@segmasonagm) reported from Southend-on-Sea, England

    @SkyUK your home wifi is sh*t will be leaving as you are failing to provide a service which which I am paying for. Please DM me

  • Cover4Caravans
    Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers

  • gammorreon
    Gammorreon Kennel (@gammorreon) reported from Althorne, England

    @SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.

  • Mat_Thompson
    Mat Thompson (@Mat_Thompson) reported from Rochester, England

    @SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam

  • seancalvert1
    Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadiya20236894
    Nadiya (@Nadiya20236894) reported

    @SkyUK another poor customer experience on sky. Technical issue with my broadband, call up after wasting 30min trying to find your contact number due to 0 connection. Wait 20min in a queue for a rep to tell me nothings wrong, and then hang up on me. Now what?

  • LindaPatti
    Linda Pattinson (@LindaPatti) reported

    @SkyHelpTeam good afternoon. I need to speak to someone regarding a sky+ box my mum is having issues with that cannot be resolved using the online facilities. Can you give me a number to call please?

  • dickybow1984
    Dickybow1984 (@dickybow1984) reported

    @SkyHelpTeam Trying to take out a new iPhone SE On sky mobile . Is it an issue with your platform maybe? Like I said it’s happening with two different browsers

  • NicksieT
    NickieT (@NicksieT) reported

    @SkyHelpTeam hi sky just had a call from +44 800 597 9843 asking for personal info such as mothers maiden name. This sounds dodgy to me like somebody at sky is giving away customers details. We are always told never to give password details to people who phone you.

  • StonierStacey
    stacey stonier (@StonierStacey) reported

    @SkyHelpTeam Been there done that, had engineers out, can’t find a problem, we’ll there is a problem, I can’t connect to the internet.

  • LewisSteadman5
    Lewis Steadman (@LewisSteadman5) reported

    @SkyHelpTeam Hello, anyone there? It’s now been over a week since I was told an engineer would contact me. I was also told the SLA is 2-5 working days, we have now gone past that. As a paying customer, I’d appreciate a response please @SkyUK

  • AndyStewart81
    Andy Stewart (@AndyStewart81) reported

    @AdamOzzy @SkySports They fall down

  • nugget_38
    Craig Henderson (@nugget_38) reported

    @SkyHelpTeam I'm having trouble activating my Discovery+ 12 months free. I've followed the onscreen instructions and scanned the QR code but there isn't a page on my phone to enter the 6 digit pairing code.

  • MillwallDolbs2
    Dolbs (@MillwallDolbs2) reported

    @SkySports Sky sports doing their best to play down the hype because its not on their platform 🙄

  • mark_lacy
    Mark Lacy (@mark_lacy) reported

    @SkySports So they've been saying they're going to knock each other out for weeks now and soon as they've got the amount of pay per view they wanted it's now turned into an exhibition. I would get more out of watching them in sparring .worst thing is they're already talking next opponents