Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shoeburyness, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: Gillingham, Southend-on-Sea, Chatham, Canvey Island, South Benfleet, Wickford, Rochester, Whitstable and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Southend-on-Sea |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Internet | |
| Canvey Island |
Internet | |
| Gillingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Richard Jude
(@RichardJude) reported
from
Rayleigh, England
@SkyHelpTeam Hi, my broadband has been off since 3pm and was told there was an outage in the area when I called. Is there anyway to be updated on the work to fix it?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK your service is rubbish. Utter rubbish.
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Kelda🍹
(@keldaaa) reported
from
Canvey Island, England
@SkyHelpTeam can you help with checking for a 2.4 GHz connection please ? Struggling to set up a new device
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Emma Willson
(@EmmaWillson16) reported
from
Southend-on-Sea, England
@SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kaiser Soothsays
(@_SonOfTheDesert) reported
@SkyUK I have questions. 1) What if broadband goes down? Can I use my dish as a back-up? 2) Does it support multi-screen? 3) Can I record to it? If so, what is the capacity? My Q box has 2TB. 4) What is the warranty period? The website says 2 years but the tech specs suggest 3.
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Nobody
(@NobodyN20323258) reported
@SkyHelpTeam It's already connected, has been since 27th Sept, but your team didn't do the basics to ensure it worked. After fixing it it's then been completely disconnected days later, for me to then be told it'll take at least another week to even look at, let alone fix. Awful service.
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Soph ミ☆
(@mxsophiie) reported
@SkyHelpTeam That’s going to be a problem because my mobile data isn’t strong enough to even open Google right now
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Pete K. 🇬🇧 🇩🇪
(@petekitching) reported
@SkyHelpTeam Have an egineer in now, been waiting over a week. Surprisingly he cannot find a problem with equipment. As we keep telling Sky its the ancient bt (openreach) hardware in my area - heavy rain = outage as pole box leaks. Drying it & mastic seal only lasts 6 months, then same again.
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Baggpus 💙
(@AnneBarguss) reported
@SkyHelpTeam That did not happen last Friday as you well know and when one has no internet or phone how the heck would one contact the “tech team “ Yes the outage affected the phone
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belle
(@isabellembrey) reported
@SkyHelpTeam Screen is just black when I try and click on any tv channel, or try and watch something recorded. Netflix also doesn’t appear to be working through sky box either. Internet in house is fine as WFH and having no connectivity issues
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Ryanmoore86
(@Ryanmoore861) reported
@SkySports **** up Andy
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Jacques Brown
(@JAGBrown1999) reported
@SkyHelpTeam having problems with sky broadband keeps resetting itself go into the app and says nothing wrong
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Deb
(@Deb25393818) reported
@SkyHelpTeam why is my Internet down all day checked all my connections keeps flicking in and out
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Westie
(@Lynnie_A_) reported
@SkyHelpTeam I've had the subscription for 10yrs they say all my end was fine they had no idea why it was saying that. Must be a area issue but like I said no1 elase5in my street has any bother