Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shoeburyness, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Chatham, Rochester, Wickford, Rayleigh, South Benfleet, Gillingham, Rochford and Leigh-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Chatham |
Internet | |
| Rochester |
Internet | |
| Wickford |
Internet | |
| Chatham |
Wi-fi | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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gary cairns
(@cairnsy28) reported
from
Rochester, England
@GNev2 @alanshearer @WayneRooney @themichaelowen @piresrobert7 @TheBerbatov @SkySports As long as at some point in the episode you ask stevie g if the worst moment in his career was when he slipped over and give demba the ball I'll be happy tv gold
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☆ moo ☆
(@mandy_moooouk) reported
from
Rochester, England
@SkyUK @GreysABC when will greys be back in the UK. I need my fix!!
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Dom 🏴
(@DomGFCBallard) reported
from
Rochester, England
Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Gillingham, England
@SkyHelpTeam Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
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Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
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Matt Hardy
(@matthardy91) reported
from
Gillingham, England
@skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Anothe point greedy @SkyUK @SkySportsPL won’t let me stream my sky sports to my Apple TV @primevideosport let me no problem for 7.99 #BURMCI
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Loving #AmazonPrimeVideo coverage of the premier league paid an stupid amount to @SkyUK for the past 20 years of increasingly less content
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Alexandra Fitzgerald
(@AlexandraAnneMU) reported
from
Gillingham, England
@SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kriss Sprules
(@chasinglamely) reported
@stephenfry @SkySports You've sorted this issue out, any chance you can pop over to @10DowningStreet when the game is over? Shitloads going wrong there for you to fix.
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stone grimes
(@raisedbyspiders) reported
@SkyHelpTeam Just to confirm, my internet is currently off again! If midnight is your new ‘turn off the supply’ time please do some customer support, or charge shift workers less for the disruption
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Pez Attack
(@ThePezAttack) reported
@SkyHelpTeam How do I make a formal complaint to Sky? My elderly mother has been paying twice the amount for her broadband for close to 3 years and I've just found out. How can a broadband bill be £49. It's a disgrace. You put a few pounds on every few months. Very sneaky.
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Fruition Fitness
(@escapemediaprod) reported
@WWEonFOX Being UK I got to watch both flicking between TNT AND SKYSPORTS, the fact WCW has NWO and WWE tried to fake Diesels return. That was the worst thing. But I enjoyed the two . ECW wasn’t really shown here
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J55
(@woofly32) reported
@vancouverhibs @ScotlandSky @SkySports Damn, why so hurt? Seems to pain you were back
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E4Woody
(@E4Woody) reported
@SkyHelpTeam had engineer booked for SkyQ installation Mon 17th May, didn’t turn up. Spent 45 mins on phone & was advised we’d get explanation within 72 hrs. Spoke 2 Pan who kept calling me buddy. As expected not received update. Disgraceful service & still no idea why no show
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OnThe308
(@OnThe308) reported
Hi @SkyHelpTeam why do we have to sign in each time to the new sky app initially its ok after the 20th time its annoying.
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stone grimes
(@raisedbyspiders) reported
@SkyHelpTeam Yeah glad you have ‘help steps’! Joke of a customer service. My contract is up and I guess this was the kick up my bum to switch, the whole sky set up just died again at midnight. Do shift workers have to pay the same as 9-5 people but get worse service?!
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Tomos Glenn 🏴🇪🇺
(@glennthomas1983) reported
@SkySportsNews @SkySports @BBCSport Brilliant. Hate should never win. Abuse does ruin lives. These faceless cowards wouldn’t do it on the streets so why should they get away with it online? The social media companies now need to do more.
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Tierniesta
(@tierniesta) reported
@JaneLivs @SkySports @ChampionsLeague Try losing all of your centre backs for a season and then chat. You spend 50 million on centre backs like its nothing, the fact you've won the league on less than 90 points is a disgrace. Pep could never do what Klopp has done.