Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shoeburyness, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: Chatham, Southend-on-Sea, Canvey Island, Gillingham, South Benfleet, Wickford, Rochester, Whitstable and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Southend-on-Sea |
Internet | |
| Canvey Island |
Internet | |
| Gillingham |
TV | |
| South Benfleet |
TV | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
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Nick Lowery ℹ
(@nick_lowery) reported
from
Wickford, England
WTF is Souness on now. West Ham should be top 6!!! @SkySports
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
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Rob Childs
(@robchilds) reported
from
Gillingham, England
@SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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Edward Beckham
(@edward_beckham) reported
from
Canvey Island, England
@SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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☆ moo ☆
(@mandy_moooouk) reported
from
Rochester, England
@SkyUK @GreysABC when will greys be back in the UK. I need my fix!!
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Dom 🏴
(@DomGFCBallard) reported
from
Rochester, England
Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off
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Matt Hardy
(@matthardy91) reported
from
Gillingham, England
@skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Alexandra Fitzgerald
(@AlexandraAnneMU) reported
from
Gillingham, England
@SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anoop
(@Anoop7699) reported
@SkyUK this is the 3rd time in the last 4 hours wifi is down
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kieron carlisle
(@kieroncar) reported
@SkyUK hello there, I pre ordered the new scream movie I paid and download yesterday but its now saying its unavailable whenever try to play it. Any help please
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Ben Norcutt
(@BenNorcutt) reported
@SkyHelpTeam I've been having issues for months and have had 3 engineers out and a replacement router still not solved but it doesn't matter now as I've cancelled my Sky BB and going with another provider for FTTP can't wait
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amy
(@ohsnapitsamy_) reported
@SkyHelpTeam our internet has just gone down and it won’t connect back even after starting a reset on the router? Any advice as I now cannot work…
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Anoop
(@Anoop7699) reported
@SkyHelpTeam Hi Ellie, it says speed is good and I am getting 54kb download speed. In reality, all my devices got disconnected 3 times in 4 hours and the speed is slow. The router started flashing orange light. This happens couple of times/day but today it hppnd in 4 hrs
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Samuel Thomas
(@DoomSeeker89) reported
@SkyHelpTeam I recently purchased a Samsung tablet with you guys and this stated it came with a £50 play store voucher. I'm yet to receive this or have any indication I have said voucher. Can you offer some help as to where/ how I redeem. Thanks.
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Max Power
(@Max_Power__123) reported
@SkySports Load of crap
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Jamess 👋🏽
(@LFCanaige) reported
@TheAnfieldBuzz This brother carragher please shut ******** up !!!! Why did Skysports give this guy a career?
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Neil King
(@NeilKin26876420) reported
@SkyHelpTeam Could someone please help me I am having a nightmare just trying to order sky and broadband. My first order I was told to cancel snd my second was cancelled by Sky? I have mo idea what's going on and the call centre staff don't have a clue either
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Howard Saurin
(@Howardmicks) reported
@SkyHelpTeam Spoke to them this morning,thats best price they could give me £119 I’ve put a complaint in to see if that gets me anywhere….seem to struggle to speak to retentions team was on phone with them for nearly a hour this morning