Sky Outage Report in Shoeburyness, Southend-on-Sea, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoeburyness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shoeburyness, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: Rayleigh, Gillingham, Chatham, Southend-on-Sea, Rochford, South Benfleet, Wickford, Rochester, Leigh-on-Sea and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Rayleigh |
Internet | |
| Gillingham |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Chatham |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shoeburyness, England
Latest outage, problems and issue reports in Shoeburyness and nearby locations:
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Kelda🍹
(@keldaaa) reported
from
Canvey Island, England
@SkyHelpTeam can you help with checking for a 2.4 GHz connection please ? Struggling to set up a new device
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TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Dr Paula Owens FRGS
(@Primageographer) reported
from
Warden, England
Help @MartinSLewis or anyone. I ordered phone from @skyUK but asked if it could be sent to another address other than one where my account is registered. No prob they said - but you have to do this through DPD on their App once order confirmed. DPD said no - only retailer can. 1.
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Richard Jude
(@RichardJude) reported
from
Rayleigh, England
@SkyHelpTeam Hi, my broadband has been off since 3pm and was told there was an outage in the area when I called. Is there anyway to be updated on the work to fix it?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK your service is rubbish. Utter rubbish.
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
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Emma Willson
(@EmmaWillson16) reported
from
Southend-on-Sea, England
@SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JustSteve
(@JustSteve68) reported
Anybody having problems with SkySports on VirginGo tonight? Keeps saying my package doesn’t include it but it definitely does. @virginmedia @SkySports #nffc #mcfc
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terry the ****
(@terrythetaff) reported
@SkyUK it has to be said between sky and open reach/BT I have had the worst service possible! I have had no broadband for over a month I have had to take three days off work for engineering calls I dread to think what having no internet has cost me very disappointed indeed😡😡😡
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Michael Watts
(@MichaelWatts_94) reported
@SkyUK I’ve been a sky customer for over 20 years! I now have 2 accounts with you spending over £200 a month I phoned yesterday with a complaint and asked for a phone back from one of your managers to sort this problem out I am yet to receive my call back I would like an answer
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Garry Cooney
(@Garry_Cooney) reported
@SkySports Poor first touch, didn't mean it
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ffhex
(@ffhex1) reported
@SkyHelpTeam Thank you for finally rendering the outage we were having 15 days later. I once worked in an Engineer's without borders programme in Bangladesh and we had a 3 day outage which at the time was the longest I'd seen anywhere in the world and the local Telco vehemently
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Kate C 💙
(@crunchie64) reported
@SkyHelpTeam Also, despite sorting out a new account on the phone today, so I could sign in, your system will not recognise me. I’m not very happy!
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P_Rover1
(@P_Rover1) reported
@nowtvhelp Why is my free 5 months online skysports not working?
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Kate C 💙
(@crunchie64) reported
@SkyHelpTeam The agent reassigned my email address and I sorted a new password this afternoon. How about you call me with a solution to all of this? I put in an order in good faith and you’ve cocked it up. I need help!
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Jamie
(@Jamief_12) reported
@SkySports how on earth has this bloke in the #CCFC v #DCFC game got a commentating job? Never heard such an annoying drivel commentary
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Matthew Cooke
(@MattyCooke93) reported
How ******** do I watch the @Boro game on @SkySports app?