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Sky Outage Report in Shoeburyness, Southend-on-Sea, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Shoeburyness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Shoeburyness, England

The most recent Sky outage reports came from the following cities: Gillingham, Southend-on-Sea, Rochford, Chatham, South Benfleet, Rochester, and Wickford.

CityProblem TypeReport Time
Gillingham Total Blackout 4 days ago
Southend-on-Sea Internet 6 days ago
Rochford Internet 7 days ago
Chatham Phone 7 days ago
Southend-on-Sea Internet 11 days ago
Southend-on-Sea TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shoeburyness, England

Latest outage, problems and issue reports in Shoeburyness and nearby locations:

  • laurajjcook
    Laura (@laurajjcook) reported from Thundersley, England

    @JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK have closed my complaint without even speaking to me. What?

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    @SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???

  • DanHarvey74
    Harvs (@DanHarvey74) reported from Rayleigh, England

    @JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!

  • actingtechnique
    karen hebden (@actingtechnique) reported from Rochester, England

    @SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare

  • maynard563
    Tony Maynard (@maynard563) reported from Southend-on-Sea, England

    @OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??

  • segmasonagm
    Seg Lark ( Mason ) (@segmasonagm) reported from Southend-on-Sea, England

    @SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this

  • laurajjcook
    Laura (@laurajjcook) reported from Thundersley, England

    @SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.

  • RichardJude
    Richard Jude (@RichardJude) reported from Rayleigh, England

    @SkyHelpTeam Hi, my broadband has been off since 3pm and was told there was an outage in the area when I called. Is there anyway to be updated on the work to fix it?

  • auntierarah
    Sarah Rubinstein (@auntierarah) reported from Thundersley, England

    @SkyHelpTeam I work from home and have no Internet pls help!!!

  • HeyYouItsCorrie
    HeyYouItsCorrie (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @SkyUK Uh oh that sucks 😪

  • archaeologyuk1
    Stephen Turner (@archaeologyuk1) reported from Rayleigh, England

    @SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?

  • laurajjcook
    Laura (@laurajjcook) reported from Thundersley, England

    @handzia @SkyHelpTeam Their website is now down too!

  • ChalkwellAl
    Allan J Watkins (@ChalkwellAl) reported from Southend-on-Sea, England

    Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK your service is rubbish. Utter rubbish.

  • EmmaWillson16
    Emma Willson (@EmmaWillson16) reported from Southend-on-Sea, England

    @SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home

  • segmasonagm
    Seg Lark ( Mason ) (@segmasonagm) reported from Southend-on-Sea, England

    @SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @SkyHelpTeam I gave my 30’days notice to cancel sky kids and it was removed. Yet I now see that it has not been cancelled and I’ve been charged

  • neocultech96
    Daisy (@neocultech96) reported

    @SkyHelpTeam can someone help I’m constantly getting calls throughout the night and in the day from a no caller ID I’m pretty sure it’s the same person is there a way to block these from happening thank you

  • prab_aryal
    Prab (@prab_aryal) reported

    @SkyHelpTeam Yeah right! I need you now my broadband is down.

  • cuttythepirate
    Cutty The Pirate (@cuttythepirate) reported

    Absolutely terrible connection and also fat chance of getting an engineer out from @SkyHelpTeam @skytv Going to switch to @Virgin

  • RobinBa34175306
    Robbie-10-76 (@RobinBa34175306) reported

    @SkySports Rashford looked awful last year. 11 goals in the league and needs an op. Cavani can't play every game at 48. Square pegs into round holes

  • kildave5
    kildave5 (@kildave5) reported

    @SkyHelpTeam is there are wider Renfrewshire problem with broadband? Mine has been going in and out of connectivity all evening

  • grandad1983
    Joe McMann (@grandad1983) reported

    @SkyUK I want to cancel & you’re blocking me at every turn: no live chat working, called customer service & told no one available due to essential training, no option in the app…be transparent about how I can leave?! #lockedin

  • bobbymcgee1878
    Sidibe's missing shinpad (@bobbymcgee1878) reported

    @dantrublu @SkySports Bad bellends at any opportunity

  • marieg251
    marieg25 (@marieg251) reported

    @SkyHelpTeam why am I waiting an HOUR for sky updating from 12.30am and still updating? No broadband no sky live TV and can't email! What is the issue ?????

  • Tezzy1979
    Tezzy (@Tezzy1979) reported

    @SkyHelpTeam I live in South Wales and my broadband is down? No mention of known issues in my area and no notification that there is planned maintenance? I pay extra for broadband boost and guaranteed connection! Put it back on or my package is going to be cancelled!