Sky

Sky Outage Report in Shoeburyness, Southend-on-Sea, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shoeburyness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shoeburyness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shoeburyness, Southend-on-Sea, England 02/01/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shoeburyness, Southend-on-Sea, England

The most recent Sky outage reports came from the following cities: Gillingham, Southend-on-Sea, Chatham, Canvey Island, South Benfleet, Wickford, Rochester, Whitstable and Rayleigh.

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City Problem Type Report Time
United KingdomGillingham Internet
United KingdomSouthend-on-Sea Internet
United KingdomChatham Internet
United KingdomSouthend-on-Sea Internet
United KingdomCanvey Island Internet
United KingdomGillingham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shoeburyness, England

Latest outage, problems and issue reports in Shoeburyness and nearby locations:

  • RonMahoney1965 Ron Mahoney (@RonMahoney1965) reported from Southend-on-Sea, England

    @SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service

  • segmasonagm Seg Mason - Assistant General Manager (@segmasonagm) reported from Southend-on-Sea, England

    @SkyUK your home wifi is sh*t will be leaving as you are failing to provide a service which which I am paying for. Please DM me

  • nick_lowery Nick Lowery ℹ (@nick_lowery) reported from Wickford, England

    WTF is Souness on now. West Ham should be top 6!!! @SkySports

  • robchilds Rob Childs (@robchilds) reported from Gillingham, England

    @SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.

  • Mat_Thompson Mat Thompson (@Mat_Thompson) reported from Rochester, England

    @SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam

  • AlexandraAnneMU Alexandra Fitzgerald (@AlexandraAnneMU) reported from Gillingham, England

    @SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services

  • gammorreon Gammorreon Kennel (@gammorreon) reported from Althorne, England

    @SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.

  • daz_poz Darren Posnack 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@daz_poz) reported from Southend-on-Sea, England

    @SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.

  • briggsym matt (@briggsym) reported from Wickford, England

    @TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry

  • josienett Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?

  • mjpo007 Beer is the Answer (@mjpo007) reported from Hockley, England

    @SkyHelpTeam I've sent a DM that requires human help / intervention rather than a bot, would appreciate it if someone could take a look please.

  • CLanaway1 Carl Lanaway (@CLanaway1) reported from Gillingham, England

    @SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?

  • edward_beckham Edward Beckham (@edward_beckham) reported from Canvey Island, England

    @SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.

  • keldaaa Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @SkyHelpTeam are there any known issues with sky q today? None of our recordings will play?

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @SkyUK - please ask the Help department to respond to my query

  • matthardy91 Matt Hardy (@matthardy91) reported from Gillingham, England

    @skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • emma_aye Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Thanks. I no longer have access to the old Sky ID account so unsure I can remove the email address. I already deleted all my history and cache to use a new email, as well as trying on another computer, and still get the ‘existing customer’ error

  • emma_aye Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Hi - I’m trying to organise broadband/tv for my new flat, and keep getting a screen saying I’m already a customer after entering my details. I’ve never had sky - is there a known issue with this?

  • Plumtree_Damo Damian Hicklin (@Plumtree_Damo) reported

    @SkyHelpTeam Sorry but these 'tips' don't work. We have tried everything, the issue is coverage plus really slow broadband making home working & Wifi calling impossible. We have a good Three 4G signal here so a 4G antenna is an option, but I pay you a lot & shouldn't have to spend more. HELP

  • nbtruth1 nbtruth (@nbtruth1) reported

    @SkySports We are never going to be able to progress as humans with this awful separation.

  • GervaseWebb GervaseWebb (@GervaseWebb) reported from Leeds, England

    @SkyHelpTeam @TehPipp Poor you. Trying to communicate with Sky at the moment. Absolutely hopeless. Teacher trying to teach a class remotely with no internet. Brilliant work, Sky!

  • GeorginaSheeh20 Georgie (@GeorginaSheeh20) reported

    @SkyHelpTeam I’m glad you think so expectations are not exactly high of having sky tv 2 mobiles and a work laptop all connected without any problems?? Particularly as have no gamers in house. I can’t see what guide you mean for a phone number? Are you not able to arrange someone to call me?

  • chaletian SOUTH? Of the RIVER? :O :O :O (@chaletian) reported

    Why is my internet connection so bad all the time in the day, @SkyUK? Also, why does it cost a fortune to try and call you about it? Why am I paying you £60/m for basic services that don't even work properly?

  • emma_aye Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Morning - one of them has, but there is no longer a sky ID linked to the account so I get another error when I try to get it through that account. I tried another email address that definitely has never been used and get the same error previously mentioned.

  • theunheardvoic4 theunheardvoices (@theunheardvoic4) reported

    @SkyHelpTeam I already have sky it was a billing issue I just need to speak to a person on the phone please

  • bozzy4 me (@bozzy4) reported

    @SkyHelpTeam I think I require the latest sky hub. I have superfamily broadband, but connectivity is a major issue