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Sky

Sky Outage Report in Queensferry, Edinburgh, Scotland

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Queensferry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Queensferry, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Bathgate, Kirkcaldy, and Loanhead.

CityProblem TypeReport Time
Edinburgh Internet 17 hours ago
Edinburgh Internet 23 hours ago
Edinburgh Internet 2 days ago
Edinburgh Wi-fi 3 days ago
Edinburgh TV 4 days ago
Edinburgh Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • accountantfaith
    Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.

  • thompsonneil15
    Neil Thompson (@thompsonneil15) reported from Edinburgh, Scotland

    About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl

  • Leebo_OM
    Lee Hewat (@Leebo_OM) reported from Edinburgh, Scotland

    @shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!

  • JoanMcAlpine
    Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.

  • Graemeo26
    Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    @SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone

  • RadicalSheep
    Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland

    @virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

  • rik3sxty
    Richard (@rik3sxty) reported from Edinburgh, Scotland

    @andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂

  • mastermc0
    Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • johnmichealfol1
    john micheal foley (@johnmichealfol1) reported from Edinburgh, Scotland

    @SkyCricket @SkySports Unlucky you lot are has been England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 are crap never win anything it’s a tough life

  • _Just_Steve_
    Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    @SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.

  • accountantfaith
    Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice

  • mocelt
    Maureen Donnelly (@mocelt) reported from Aberdour, Scotland

    @Bhoy1888Celtic1 @The3rdFrame @ScotlandSky @SkySports @SKYSP0RTSF000T Totally agree. I was working yesterday and watched when I finished. I was actually shouting at TV “shut ******** up” and show the whole ceremony instead of them idiots wittering away

  • SunterAndrew
    Andrew Sunter (@SunterAndrew) reported from Edinburgh, Scotland

    @SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference

  • scottr8480
    Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • StuartDunkley20
    Stuart Dunkley (@StuartDunkley20) reported from Dunfermline, Scotland

    @SkySports really need to sort there shit out because I was wanting to watch the @NewYorkRedBulls v @LAGalaxy game but changed the time because of the EFL match I have now missed the game because of this shit I am absolutely disgusted with @SkySports as I am a big @LAGalaxy fan

  • StevenSneddon3
    steven sneddon🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenSneddon3) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline

  • _Just_Steve_
    Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam

  • Toolbag4
    Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • SunterAndrew
    Andrew Sunter (@SunterAndrew) reported from Inverkeithing, Scotland

    @SkyHelpTeam Phoned earlier. Apparently a phone line issue

  • judy2k
    Judy2k (@judy2k) reported from Bonnyrigg, Scotland

    @rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LuciCapel
    lucy (@LuciCapel) reported

    @SkyHelpTeam I’ve upgraded my broadband and it’s due to be installed on the 9th but my current one is constantly dropping, I know it’s normal to be in & out AFTER installation but was never warned about it before, is this normal?

  • MrBinks
    Pete (@MrBinks) reported

    @SkyHelpTeam It does seem to be predominately with the music apps, but my wife (also on sky mobile) also had the same problem. Thanks for reaching out.

  • Tal36Price
    Michelle price (@Tal36Price) reported

    @SkyHelpTeam Still having issues in Gwent South Wales … 😡 Please sort it out …# getting real annoyed at this substandard service that I actually pay for

  • ohmymrdarcy
    Kate (@ohmymrdarcy) reported

    @SkyHelpTeam I'm sorry but it absolutely was not in place - I had friends in the same postcode with the same issue. Will be switching providers, Carol.

  • CallumT26
    Callum (@CallumT26) reported

    @SkyHelpTeam Can you tell me why I am having issues in Manchester?

  • DMW_75
    David Weaver (@DMW_75) reported

    @SkyUK 11 days for an engineer to attend a pensioners home because your service isn’t working and you want to charge her?? #thieves

  • neilvize
    neilvize (@neilvize) reported

    @dazman007 @SkyUK Plus the sky glass tv is pretty poor spec compared to a decent dedicated tv

  • Bimazzo1
    Bimazzo (@Bimazzo1) reported

    @SkyUK @montyefc82 Two days ago I received an email saying that I can break the contract with them after 30 days without service. After more than 7 years with Sky, I believe that is what we will do unfortunately.

  • Jules_Ardrey
    Jules (@Jules_Ardrey) reported

    @SkyHelpTeam I’ve been trying to get in touch with Sky for the past 3 days regarding an order issue. Can someone assist please?

  • BrearTosh
    Good Boy Shampoo (@BrearTosh) reported

    @SkyHelpTeam Hi, none of my programs are loading. Nowt wrong with the WiFi, all other apps and live TV working fine. Been like this since Monday. It's sky glass. Please help