Sky Outage Report in Queensferry, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Bathgate, Livingston, Edinburgh, Broxburn, Dunfermline, Penicuik, Kirkcaldy and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Bathgate |
Wi-fi | |
| Livingston |
TV | |
| Edinburgh |
Internet | |
| Bathgate |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Nicola Sweeney
(@nicolasweeney94) reported
from
Longridge, Scotland
@SkyHelpTeam anyone know how I can speak to someone at customer service
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Cupid Stunt 🏴
(@LinsayStewart) reported
from
Ballingry, Scotland
@SkyHelpTeam My Netflix app keeps closing on its own... Help!
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Pielcarni*
(@pielcarni1888) reported
from
Dunfermline, Scotland
@GarethM77195807 @SkySports And it's never been okay
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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Stace A Gr
(@GrStace) reported
from
Lochgelly, Scotland
@SkyHelpTeam dm sent looking for help
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Cupid Stunt 🏴
(@LinsayStewart) reported
from
Ballingry, Scotland
Ha! No only did Sky fix ma wifi 2 days ago, they actually sorted ma hoose phone. Shudda saw ma face when a heard it ringing, musta looked like a complete ******* heedcase. A never answered it, just stood & looked at it #GettingAuld Thank u @SkyHelpTeam
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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Cupid Stunt 🏴
(@LinsayStewart) reported
from
Ballingry, Scotland
@SkyHelpTeam cannot get internet. Please help?
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Craig Simpson
(@simy_cs) reported
from
Kirkcaldy, Scotland
@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Laura - Jane
(@LauraDor88) reported
@SkyHelpTeam why do we keep having issues in Wolverhampton?
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Trev D
(@TrevD_) reported
@SkyHelpTeam We'll just hang around and wait then shall we?
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Trev D
(@TrevD_) reported
@uchuushelf @SkyHelpTeam No ETA? Can you confirm what the issue is please? Perhaps some clarity would benefit your customers, that is, if you truly cared about them?
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duggins
(@jp6283) reported
@SkyHelpTeam It's say no problem but all the sky customer I know in the area have no Internet
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Jim C
(@MrJimC123) reported
@SkyHelpTeam Yes about 10 times over the last few weeks, no help to date, no call backs and complete waste of my time. Have requested a manager call back however has not happened.
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don't follow me
(@slim_0121) reported
@SkyHelpTeam My phone line is down in B70 postcode. When will this be fixed?
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Demi Alice
(@xdemix) reported
@SkyHelpTeam That it’s an issue with the communal dish, yet no one else in the block is having issues and no one has been out to actually check the dish. Last spoke to someone Thursday. Haven’t heard anything since.
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Stephen
(@steve_PR89) reported
@SkyHelpTeam haven't had Internet for 7 hours (near boroughbridge) but just want to say, you social media guys do a great job. Seen some extremely rude comments towards you guys. Yes, it's hugely frustrating but it isn't the media teams fault. Keep up the good work 👊🏻
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joe
(@skullrawcus) reported
Hi @SkyHelpTeam, a phone I recently upgraded to has developed a screen defect, can you help me?
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Laura - Jane
(@LauraDor88) reported
@SkyHelpTeam Hi, yes I am aware, and there is an outage in the West Midlands. Why does it keep happening and when will it be resolved?