Sky Outage Report in Queensferry, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Bathgate, Kirkcaldy and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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john blakeley
(@johnblakeley1) reported
from
Livingston, Scotland
@SkySports So **** you prick thinks because he's the only black driver in the field that he's getting picked on
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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Tweeee
(@jambotree) reported
from
Mid Calder, Scotland
@Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jamesh220279) reported
@SkyHelpTeam Oh right ok, any reason why they would? I have never had a direct call from any of your contact centres.
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Worlboss
(@TardyGinger) reported
@joshawarmaaaa same for me there seems to be intentional throttling going on @SkyHelpTeam 3 nights in a row 200 plus ping from 8pm untill 12am FIX ASAP!!
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Jim
(@TheTrueEye) reported
@SkyHelpTeam No it's speeds on everything ethernet and wifi the ping sky rockets and the speeds nosedive. Your broadband checker is quite useless, It is not calculating actual speed, but the potential line speed. The issue is the current speed. It's designed this way so yous take no liability
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Jim
(@TheTrueEye) reported
@randomtaskkk @SkyHelpTeam Yeah there's a server issue somewhere before hundreds are reporting these issues. I'd like to work with sky to get to the bottom of this, but they keep bringing up their own in-house "line test" which is not representative of real time speeds. Extremely frustrating now.
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Lydia Rennie
(@lydia_rennie) reported
@SkyHelpTeam hi please help, Sky WiFi isn’t working. The power light is showing green however the internet light is Amber. It won’t work at all and suddenly went off. Are there any issues in the Fylde area? Thanks
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Keith Robertson 🤦🏻♂️
(@Keithr10) reported
@SkyHelpTeam First result said my wifi was turned off and I had to reset the router which i did, it now says no issues when there clearly is, this isn’t the first time, I’m sick of it
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Worlboss
(@TardyGinger) reported
@SkyHelpTeam @TheTrueEye im in the exact same boat mines is being investiagted by your tech team but surely you guys realise its widspread loads of folk in scotland are having the sme issue high ping form 8pm untill 12pm you guys must be throttling the service i will be cancelling
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Jim
(@TheTrueEye) reported
@SkyHelpTeam Your broadband checker is of no use when i am running 10 different independent tests and every single one shows there is a huge problem.
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JB
(@jrb1103) reported
@SkyHelpTeam Are you having problems with your website? Can get into account but when you try to access other information it keeps coming up with 'Technical Issues' and its been like that for a few days.
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randomtaskkk
(@randomtaskkk) reported
@SkyHelpTeam I don't think you're understanding the point. Using the same device I get either full speed or 1/4 speed depending on which test server is connected to. As my device is the same / not changing between tests this would indicate a network issue.