Sky Outage Report in Queensferry, Edinburgh, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Loanhead, Bathgate, Broxburn, Dunfermline, Penicuik, Kirkcaldy and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Livingston |
TV | |
| Edinburgh |
Internet | |
| Loanhead |
TV | |
| Edinburgh |
Wi-fi | |
| Bathgate |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@SkySports UK on lockdown and scum one nil up in the first 3 mins. terrible terrible start to the year 😣😣
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Nicola Sweeney
(@nicolasweeney94) reported
from
Longridge, Scotland
@SkyHelpTeam anyone know how I can speak to someone at customer service
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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Colin Keicher
(@ColinKeicher) reported
from
Cowdenbeath, Scotland
@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Revell
(@the_revellator) reported
@SkyFootball I’ve been withholding downloading the score app update due to the negative reviews. Sadly, I now have & the reviews were right, it is awful. Bring the old one back! #SkySports
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Stacy H
(@lilmissstace87) reported
@SkyHelpTeam I followed the guide but the option for the issue is not there. I went for one closest and that doesn't answer my question either. What can I do now please? Lights on hub are green, but devices keep disconnecting randomly from it.
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MADDY MC 💙
(@nkdaydreamer) reported
@SkyUK Hi need your help need a copy of email re-send to me the 1st email welcome to sky mobile must have date on it ...its for Samsung claim. Please please help .TY
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Emma 🤷🏻♀️
(@EmmaMil83079071) reported
@SkyUK I need help with my account. Every time I try to upgrade my package it says my account is closed. Can someone help?
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Kirsti Coffield
(@kirsti_coffield) reported
@SkyHelpTeam That's the 4th call back that never happened, like I said, awful customer service!
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Karen Orchard
(@orchard74) reported
@SkyHelpTeam getting very fed up of the internet never working! Test says we have good supply but nothing is working! Switched off, reset, still not working. No WiFi, can’t watch/search on sky, poor Netflix, phones slow need a booster, free! Platinum customer thinking of leaving
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Rory Kincaid
(@Roryk7) reported
@SkyHelpTeam It didn't work just sends me to call the support center the same as the last 10 times I've done this today! Do if you don't have a solution just say Andy get an engineer to call me tomorrow.
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Tisnov
(@Eva250178) reported
@SkyHelpTeam hi, when we try to download a programme etc, it say remote network problem...
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John O'Sullivan
(@NoButterNoSauce) reported
@SkyHelpTeam I’m due my next update on 15/2. Yet again there will be no positive news. I’ve made a complaint and the escalations team tell me there’s nothing they can do. Pointless to divert me to your online help sections where you get cut off when you phone.
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C2Baby
(@C2Baby2) reported
@SkyHelpTeam My sky is down in Reading