Sky Outage Report in Queensferry, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Broxburn, Livingston, Dunfermline, Penicuik, Bathgate, Kirkcaldy and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Broxburn |
TV | |
| Edinburgh |
TV | |
| Livingston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@SkySports UK on lockdown and scum one nil up in the first 3 mins. terrible terrible start to the year 😣😣
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Colin Keicher
(@ColinKeicher) reported
from
Cowdenbeath, Scotland
@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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esther
(@esther88876910) reported
@LPodengo @SkyHelpTeam key phrase your first issue
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GNRail_UK
(@GNRail_UK) reported
@SkyHelpTeam so how do I claim a bill credit for your outtage? (Which is still not working) #skybroadband
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Simon Hawkins
(@sihawk89) reported
@SkyHelpTeam I went through the process to book an engineer after following the help guides but didn’t confirm the appointment. Not happy waiting for 2/3 weeks for the initial visit
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Ben Outram
(@benoutram) reported
@SkyHelpTeam Hello, I tried to contact them by phone yesterday but got put on hold after explaining the problem. I was then cut off so I thought I'd reach out on Twitter instead. :)
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colin pollitt
(@colinpollitt27) reported
@andyburton362 @SkySports You need help. Testing a whole squad and getting results takes how long do you think? They were tested yesterday. You do the maths .
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deborah mcfaul
(@debz22mcfaul) reported
@Megan_Mckenna_ @SkyUK @SkyHelpTeam I know how you feel they owe me a refund for paying for multiroom for 4 years and never using it
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Jono M
(@mitchell_jonny) reported
@SkyHelpTeam Still cannot use the apps on the sky q box and also seems there is still the DNS issue
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Kim Oliver
(@kimoli321kwo) reported
@Megan_Mckenna_ @SkyUK @SkyHelpTeam Mines been playing up all week. I'm stuck in poorly with covid and sky is ****
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David
(@David87906182) reported
@SkyHelpTeam Is sky boardband still not working I did a run test says I’m all fine but I have no internet also trying to upgrade my boardband and the page just disappears
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Gareth Davies
(@gazzario) reported
@SkyHelpTeam Thanks for your reply; I have previously used the usual login details for the router (Model ER110), so I don’t believe that it is the problem. Are there any other means of getting at the router dashboard or resetting the credentials?