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Sky outages and service status in Queensferry, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 9 outage signals in the last 24 hours around Queensferry, including 9 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Aug 14, 8:39 AM GMT+1.
  • 29% Phone (29%)
  • 19% Internet (19%)
  • 19% Wi-fi (19%)
  • 19% TV (19%)
  • 10% E-mail (10%)
  • 5% Total Blackout (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Queensferry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Queensferry, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bathgate, Livingston, Loanhead, and Rosyth.

CityProblem TypeReport Time
Edinburgh E-mail 10 hours ago
Edinburgh Phone 21 hours ago
Edinburgh TV 22 hours ago
Edinburgh E-mail 22 hours ago
Edinburgh Wi-fi 23 hours ago
Kirkcaldy Phone 23 hours ago

Nearby cities with recent reports

Edinburgh

13 recent signals

10 hours ago
Kirkcaldy

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • PTMcDLL
    PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • Graemeo26
    Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything

  • simy_cs
    Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • GilliesLorraine
    lorraine gillies FRSA she/her (@GilliesLorraine) reported from Livingston, Scotland

    @SkyHelpTeam sky glass just arrived. *installers have left. Just switch it on they said. Now I'm not stupid but I can't for the life of me get it on. Advice?

  • PeteStew_
    Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • GilliesLorraine
    lorraine gillies FRSA she/her (@GilliesLorraine) reported from Livingston, Scotland

    @SkyHelpTeam Hi yes. Really disappointed tho. Switched to sky glass and now have buffering and complete loss of signal that we didn't have before.

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • janeOfArk
    Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • pielcarni1888
    Pielcarni* (@pielcarni1888) reported from Dunfermline, Scotland

    @GarethM77195807 @SkySports And it's never been okay

  • glenharley71
    Glen (@glenharley71) reported from East Calder, Scotland

    Sounded like @Carra23 said @ivantoney24 went down like a 'sack of studs' on @SkySports #brentfordvsbrighton due to Veltman standing on his toes...again 🤭🤭

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mb26026
    💅🏼 (@mb26026) reported

    @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

  • wurzelm74
    wurzelm74 (@wurzelm74) reported

    @SkyUK is your phone network down for calls? Bristol - unable to make calls out. Texts working fine. No incoming or outgoing calls

  • KamadoChef88
    Lord B of Lincs (@KamadoChef88) reported

    @cxdi55 @skytv @SkyHelpTeam Move to BT. I just did and my bill has gone down from £48 to £28pm

  • TomMcCarthy92
    Tom McCarthy (@TomMcCarthy92) reported

    @cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    @EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!

  • suzickles
    Sanfairyann (@suzickles) reported

    @cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty

  • jeanniejuno
    Jeannie 🇬🇧💚🩶💜🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeanniejuno) reported

    @SkyHelpTeam Tried all that - no responses!! Why do we pay so much money a month for such a shoddy service!!!

  • StuartG95310984
    Stuart Gilmour (@StuartG95310984) reported

    @cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬

  • DeanAyass
    Dean Ayass (@DeanAyass) reported

    So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

  • 12thcenturymonk
    Christian Holst (@12thcenturymonk) reported

    @cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.