Sky Outage Report in Queensferry, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Kirkcaldy, Edinburgh, Livingston, Loanhead, Bathgate, Broxburn, Dunfermline and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Accomplish Fitness Nutrition and Mindset
(@k5fme) reported
@SkyHelpTeam Please, please, please can someone help me with my broken Sky+ box … I have spoken to at least 7 of your Team who have passed me from one Team to another since Sunday! 😡 #frustartion #poorcustomerservice #VIPnonsense
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🇬🇧 Eddie 🇬🇧
(@articeddie) reported
@SkyHelpTeam OMG your customer services team that are not UK based are a disgrace, 4 calls in and I’m lost for words…
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Football streaming service.🇬🇧🇬🇧🇫🇴
(@ukbest142) reported
@clive_otis @Robertg47068862 @SkySports Yes you can get. We do uk based iptv service for free trial and to check our service dm📩 me
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Derek Williamson
(@DW8530) reported
@SkyHelpTeam hi. Having constant network dropouts on main SkyQ box which affects mini boxes. On Full Fibre TalkTalk getting 520Mbps with an Eero Pro repeater right next to the main box so its not my broadband. Have tried everything online to sort including having sky booster.
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Gemma Dooling
(@DoolingGemma) reported
@virginmedia Virgin Media customer service is a joke. Thank god our contract runs out next month, should never have left @SkyUK! Rang the VM number, still no internet! Told it could be another 48hrs before anything gets fixed. Asked to speak to a manager, someone will call me in 24hrs!
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Caitlin/Kit Carstairs 💗🏳️🌈🏳️⚧️
(@KitKatisWeird7) reported
@Jifcat87 @SkyUK Streaming isn't gonna survive much longer. You wanna stream Sky stuff, use Now. But "moving with the times" is stupid. There is still a place for proper TV such as this.
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etchisaru
(@etchisaru1) reported
@SkySports commercial funding is, surely, not from the Glazers directly. You employ independent pundits. Why edit the truth? Next…no bad tackles or red cards if it damaged a clubs perception. You have a greater responsibility to supporters. Give @GNev2 the platform. #GlazersOut
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Nick2020
(@Nick202041) reported
@Wsi13417401 @datlazykid119 @jakepaul They didn’t, it was Eddie Hearn who reported many PPV’s in the U.K but Skysports said about 200K too, also they never mentioned this PPV yet
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Noriko🌻
(@uhohuhuhoh_) reported
@SkyHelpTeam 7 days without WiFi, we’ve now upgraded to fix YOUR problem and still no WiFi. No appointments now until end of the month yet still making us pay!! Have you lost your mind. In a world of home working you’re providing the absolute worst service. 😡
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Elbow
(@Elbow77777) reported
@EmmaKennedy Dish out of alignment or water getting into the sat cable. Sky will be able to help no problems. Drop them a message. @SkyHelpTeam I don’t work for Sky. Just had similar issues.