Sky Outage Report in Ebchester, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ebchester, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ebchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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            Internet (60%) 
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            TV (16%) 
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            Wi-fi (13%) 
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            Total Blackout (5%) 
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            E-mail (3%) 
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            Phone (2%) 
Live Outage Map Near Ebchester, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Chester-le-Street, Ryton, Durham and Gateshead.
| City | Problem Type | Report Time | 
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Total Blackout | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ebchester, England
Latest outage, problems and issue reports in Ebchester and nearby locations:
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 Helen O'Leary 
    (@helenolearyx) reported 
    
        from
            Blaydon-on-Tyne, England Helen O'Leary 
    (@helenolearyx) reported 
    
        from
            Blaydon-on-Tyne, England@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please. 
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 Tracy Maudsley 
    (@tracycyprus) reported 
    
        from
            Birtley, England Tracy Maudsley 
    (@tracycyprus) reported 
    
        from
            Birtley, England@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2) 
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 Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck .. 
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 Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔 
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 breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say 
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 breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England@SkyHelpTeam Your online diagnostics suggest that there’s a line problem 
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 Doddsy 
    (@Doddsy9) reported 
    
        from
            Stanley, England Doddsy 
    (@Doddsy9) reported 
    
        from
            Stanley, England@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room 
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 Sarah 
    (@SarahFallows82) reported 
    
        from
            Ryton, England Sarah 
    (@SarahFallows82) reported 
    
        from
            Ryton, England@SkyUK don’t like the new update for Sky Q. Slow and clunky. 
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 Nigel Simpson 
    (@S1mpson) reported 
    
        from
            Durham, England Nigel Simpson 
    (@S1mpson) reported 
    
        from
            Durham, England@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays 
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 Paul Kelly 
    (@paultkelly_) reported 
    
        from
            Walker Gate, England Paul Kelly 
    (@paultkelly_) reported 
    
        from
            Walker Gate, England@SkyHelpTeam can’t login getting error 288 have tried chrome and edge 
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 breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges 
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 breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told... 
- 
                
 Helen O'Leary 
    (@helenolearyx) reported 
    
        from
            Blaydon-on-Tyne, England Helen O'Leary 
    (@helenolearyx) reported 
    
        from
            Blaydon-on-Tyne, England@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options 
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 Tim Bellhouse 
    (@TimBellhouse) reported 
    
        from
            Dunston, England Tim Bellhouse 
    (@TimBellhouse) reported 
    
        from
            Dunston, England@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app... 
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 Michaela Raine 
    (@RaineMichaela) reported 
    
        from
            Newburn, England Michaela Raine 
    (@RaineMichaela) reported 
    
        from
            Newburn, EnglandWhat is that awful noise in the background of the Everton v liverpool game. @SkySports 
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 breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England breenster & 🐶 
    (@breenster) reported 
    
        from
            Wylam, England@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait 
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 Woody 
    (@Woodysimon1987) reported 
    
        from
            Gateshead, England Woody 
    (@Woodysimon1987) reported 
    
        from
            Gateshead, England@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out... 
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 Chanise'shirley' 
    (@chazza_TW) reported 
    
        from
            Chopwell, England Chanise'shirley' 
    (@chazza_TW) reported 
    
        from
            Chopwell, England@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ. 
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 Gamer Nights Prudhoe 
    (@GamerBelsh) reported 
    
        from
            Prudhoe, England Gamer Nights Prudhoe 
    (@GamerBelsh) reported 
    
        from
            Prudhoe, England@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all. 
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 Kirst 
    (@OohAwful) reported 
    
        from
            Sunderland Bridge, England Kirst 
    (@OohAwful) reported 
    
        from
            Sunderland Bridge, England@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ? 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Stuart 
    (@MountainManGlen) reported Stuart 
    (@MountainManGlen) reported@SkySports 100%. Very, very few people disagree with this message. But when will this stop? Football is played and watched by people of all colours and creeds and has lifted plenty of young folk out of poverty. You’ll never stop the occasional arsehole from behaving like what they are. 
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 Cllr Stuart Gerrard 
    (@stuart_gerrard) reported Cllr Stuart Gerrard 
    (@stuart_gerrard) reported@SkyHelpTeam is there an issue with Sky Broadband in the Greater Manchester area, kept cutting out last night and started again tonight? Usually very stable and fast? 
- 
            
 James Welsh 
    (@vve1sh) reported James Welsh 
    (@vve1sh) reported@SkyHelpTeam you've got to be joking, the day of my fibre installation I was averaging 135mbps down and 30mbps up and now on the 30th Dec I'm getting 25-30mbps down and around 10mbps down. For the money my house pays for your "reliable" service you'd better get your act together. 
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 Debbie Biggins 
    (@debbiebiggins) reported Debbie Biggins 
    (@debbiebiggins) reported@AngieH1980 We have appalling broadband from them. Really slow and always dropping out. Loyal to @SkyUK for so long but giving up now I think. 
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 Jasmine | Oh Abode 
    (@_ohabode) reported Jasmine | Oh Abode 
    (@_ohabode) reported@SkyUK broadband is really getting on my nerves, whole area is complaining of dodgy connections and intermittent signal. Been like it since Christmas 😖 I’ve checked the connectivity checker and it keeps coming up with an error. I just wanna watch netflix! 
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 Angela Hamilton 
    (@AngieH1980) reported Angela Hamilton 
    (@AngieH1980) reported@debbiebiggins @SkyUK A couple of days ago there were broadband issues across the UK and that done it for us. We have been with Sky for years too but I can’t put up with poor service. I really hope you get it sorted soon and get much better compensation that £4 odds! 
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 Rob Johnstone 
    (@rob_johnstoneuk) reported Rob Johnstone 
    (@rob_johnstoneuk) reported@SkyHelpTeam We are continuing to experience issues with downloads and on demand on our Sky Q box... resetting the box at the mains works sometimes but not all... are there known issues at this time? 
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 Loopy Loo 
    (@L00PY_L0076) reported Loopy Loo 
    (@L00PY_L0076) reported@SkyHelpTeam why do you say you are there to help between 0830-2300 but the phone cuts off? We are having issues with all our sky services. Landline/broadband/mobile not good during a pandemic when we rely on keeping in contact 
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 BukayoBro🌶 
    (@SakaSaucin) reported BukayoBro🌶 
    (@SakaSaucin) reported@ZRAFC @SkySports One of the worst transfers in our history. 
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 YΛMZI 
    (@Yamzi0) reported YΛMZI 
    (@Yamzi0) reported@SkyHelpTeam if this carries on you for any much longer you can kiss my money goodbye, past 2 weeks has been dog ****