Sky Outage in Bellshill, North Lanarkshire, Scotland

@SkyHelpTeam Ok just some constructive feedback would be to say that it is does still work on laptops but only certain devices & link to page where I can check if mine is compatible. Sending me to a generic help page with no context is just lazy & unhelpful.

@SkyHelpTeam Following the advice on the DM’s received no closer to an acceptable resolution to situation caused by incorrect information provided by @SkyUK staff. Complaints number goes to general call centre, who can’t help! #disappointed in cust serv received. considering options

@SkyHelpTeam set up new DD confirmed with sky team set up, returned from holiday, sky now cut off with no warning, call centre unwilling to reconnect disputes sky error, staff unhelpful, dismissive & rude #unhappy customer

Really disappointed @SkySports has kept Andy walker as a co commentator the guy is a fud and surely one of the worst in the business

Thunder and lightning and my @SkyUK signal has gone 👎🏻

@SkyHelpTeam hi can u tell me why my email is still not working it’s been down since the 12th July cheers

@SkyHelpTeam Quick call to 03337590366 sorted issue

@SkyHelpTeam can you help my broadband is down (glasgow) can you give an update please

10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

@virginmedia what's the deal with the skysports f1 hd channel , it's not working

Honestly unreal how much companies shaft their existing customers. Now my contract is needing renewed @SkyHelpTeam increasing my bills by £20 and moving me down to the basic package 🙃

@SkyHelpTeam Your internet is dreadful btw at least 3times a day it goes down #sortitout

Watch the game for 86 mins on @SkyUK Go at a gig turn off in disgust ,,,, arrive home 🏡 and discover I’m an idiot ( like I didn’t know this already ) #neverlearn

@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK

@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

@SkyHelpTeam Not sure if you’ve read the thread. But catching up on Grey’s is the least of my problems right now.

Dear @SkyHelpTeam. I really like you guys. But I’m caught between a rock and a hard place here. I’ve had NO SIGNAL on my Sky TV for six weeks now (could be longer, but that’s approximately how many Grey’s Anatomy episodes I’ve missed).

@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop

@SkyHelpTeam I have DM’d you. Help before I smash the box up.

@beastynewall @keithdahacker @SkyUK His head is upside down😂😂😂😂

@ScotlandSky @KilmarnockFC @SkySports @SkySportsNews Cheer up Stevie Clarke oh what can it mean to a sad tartan trannie bastard with a shite football team 🇬🇧🇬🇧🇬🇧 Hope you fail miserably and Rangers give you no help on selecting our players for the SNP select.

@SkyUK was promise a call by one of your agents at 9:15 this morning to sort and ongoing issue with an order and no phone call !! Please arrange ASAP !!

Just checked my @SkyUK @SkyHelpTeam app to discover they are attempting to charge me almost 3x my actual monthly amount by DD this month. Thought issues had been resolved with this as wrong amounts have been happening since Sept. Honestly never ever go with them!

@SkySports @ScotlandSky i recorded the rangers game 2day but only get pre match build up wtf

@SkyHelpTeam HELP

@SkyHelpTeam Hi we’ve had no broadband since yesterday. We’ve done all the connection checks to no avail. Please can you help.

@SkyHelpTeam once again... fantastic response from Sky. Absolute radio silence. Awful..... Help a customer out...you know you want to!!!

@SkyHelpTeam Morning, I have been on the recieving end of the worst customer service ever from sky recently. Promised call back Fri/Sat but heard nothing. I get an email saying we tried to call, but we didn't get you so more or less your case is closed Case ref: 1161600232 help!!

@SkyUK I would love to, however the reason o cancelled my subscription with sky after many many years as a customer is I was told I can’t get sky broadband in my area!

@SkyUK how do I make a complaint

@SkyHelpTeam No signal we can’t even watch anything from the planner I’m not getting a code on the screen it’s just blue

@SkyHelpTeam No ad I don't have the account anymore also I don't have the equipment or as I I don't even have sky q at the property an never had an was told by an agent on here I did not had to send it back

@SkyUK Crap sky glad I've left them

@SkySports @SolManOfficial @thesilkmen @SkySportsNews White men saying a black man should shut it about racism. That’s the issue right there. It’s not even unconscious bias.

@MsAnnieRam @SkyUK Been phoning for a week. Promised a call back on Wednesday, never happened.

@TheCelticWiki And the real irony is, Scottish fans keep on bankrolling English football via SkySports. It drains cash and talent away from Scottish football. Lawwell and Rodgers aren't to blame, we're our own worst enemies.

@SkyUK one of the most disgusting customer service!!!!!! Bill doubled for 2 months and customer not notified...

@SkyHelpTeam Crap. Sky

@daz_the_don @gibbogibby1 @FreeNwakali @SkySports **** up Hamish, @SkyFootball are only interested in the New co. Not one of their presenters or pundits have anything positive to say about Celtic. Do not fall for this "bad as each other" shite.

@SkyUK my broadbands down & i asked on Facebook messenger but got ignored. Please advise.

@SkyHelpTeam This was a issue when you first change over from my flat mates account to mine. Then you fixed it. Now it's the same again. Just drops out.

@danny_horne @SkyHelpTeam Happened to a guy in my work too. And no doubt will have happened to many more. About time folk stood up to Sky Tv. If you don’t have any deals their prices are extortionate. And their service is terrible.

I’m honestly astounded at the customer service of such reputable company @SkyUK no doubt because I want to cancel due to the ridiculous pricing and now 1hr long wait time to speak with someone

@McLaughlin_1888 Continually suffer @SkyUK broadband drop outs. Their checks are the same every time & they always say they are fine. Terrible broadband service. Between that & having to restart Sky Q boxes constantly. Great system in theory tho.

@SkyHelpTeam hi I upgraded to sky fibre max from unlimited but my speeds aren’t improved. I ran the health check and it said there was a problem with set up. I followed instructions but hasn’t made any difference and I’m using a new filter

@SkyUK Hi I got Sky fibre installed a couple of months ago and it is extremely poor, our phones are jumping onto 4G can’t watch our skyQ mini boxes upstairs and I can’t listen to my Sonos system .

@SusanGillon @SkyHelpTeam @LGUK Yup! And I guarantee they won’t help you! They have your money.... therefore customer service now comes second!

@The_LouiseC @SkyHelpTeam J was rolling about laughing in bed this morning at how much bad luck I’ve had with them haha

@WH1TEYBHOY @SkyHelpTeam I swear pal they actually hate me it’s an ongoing joke now since I moved here in sept. Bills have been all over the place, complaints. Then they tried to make me wait 11 weeks for Q 😂 sent an engineer out early for me today & booked it as a service haha

Sky Q was being installed today. Nope. Turns out just another **** up by Sky why I’m I with these mugs 🤣 @SkyHelpTeam

@SkyHelpTeam it's been over 8 hours and you still haven't replied to the below. Your motto is 'believe in better' and, ironiclally, we all believe you can do better in this situation...help her out 👇👇

@SkyHelpTeam hi we have been struggling with both of our sky q boxes to connect to our network. Now my phone laptop and playstation are all connected what is wrong with your boxes this is about the 4th time it's happened since we've had them

@skyatlantic @SkyUK I have problem with my internet,it is very slow and I’m paying for fibre (high speed one)but wasting my money as it is not good at all . Not a good company.

Coming up to 2 years with Sky. but i'm not an important customer because im not new!! @SkyHelpTeam

Just been told by @SkyUK that they can’t fix my TV box until 19th September, after promising to arrive this Wednesday and when they no showed then promised this weekend. £130 a month absolute joke service. Fuming

@SkyUK yesterday I spent an hour in the phone to uncover the reason for random extra charges. It was an error. Your rep apologised etc I paid my actual bill and left happy. My service is restricted today. Contacting via app or phone is only giving me access to a pay a false bill

@SkyUK after an hour on the phone yesterday with one of your people uncovering the reason random extra charges (an error) I paid what I owed and apologies were made. Today my service is reinstated and I can’t contact you via phone or app without first paying a bill I don’t owe.

@SkyHelpTeam STILL waiting on response from you regarding half of my accessories order missing. Messaged for help 12th August.

@SkySports @btsport .. why ******** do I wanna watch best premier league goals from 1993 or Man U v Galatasaray from 93/94.. when there’s live football on... Sort this shit out #whatamipayingfor #fuckintrashTV I want a refund

@CBlue2527 @Hillman4Simon @SkySportsPL @SkySports The fact is that You have mentioned that 4 times so you clearly do have a problem with JFT96 . And VAR is banter but calling ppl who lost their children victims is of sick people