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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 26, 9:26 AM GMT+1.
  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 18% TV (18%)
  • 9% Phone (9%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Maidstone, Cranbrook, Faversham, Ashford, and West Malling.

CityProblem TypeReport Time
Maidstone Internet 2 days ago
Cranbrook Internet 4 days ago
Faversham Internet 5 days ago
Ashford Internet 5 days ago
Ashford Phone 11 days ago
Ashford Wi-fi 11 days ago

Nearby cities with recent reports

Maidstone

1 recent signals

2 days ago
Cranbrook

1 recent signals

4 days ago
Faversham

1 recent signals

5 days ago
Ashford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • puzzledzimbo
    Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️‍🌈 (@puzzledzimbo) reported from Maidstone, England

    Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic

  • MarkBuckland73
    Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • RichieTrucker
    Richie (@RichieTrucker) reported from Ashford, England

    @SkyHelpTeam Thanks. It appears a magic reset solved the issue

  • Zommbunnee
    zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(

  • DollyATL
    Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • iannock
    Ian Nock (@iannock) reported from Faversham, England

    @simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!

  • HewettIan
    Ian Hewett (@HewettIan) reported from Kennington, England

    @SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial

  • Awoogatron
    Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • AngusWillson
    Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • simoncoid
    simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • smadams96
    Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • b4ades1978
    neil jessop (@b4ades1978) reported from Maidstone, England

    @Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch

  • HowardCCox
    Howard Cox (@HowardCCox) reported from Cranbrook, England

    .@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • mrshogben7
    Sarah H (@mrshogben7) reported from Maidstone, England

    @SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.

  • HewettIan
    Ian Hewett (@HewettIan) reported from Kennington, England

    @SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk

  • adamhollman
    Adam (@adamhollman) reported from Marden, England

    I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Maidstone, England

    "It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JBxIxx
    JB (@JBxIxx) reported

    @jillyalb @SkySportsPL @SkySports Yeah, that game is on Main Event WTF are we watching it on + I swear if they cut off at the end of the match to something else!!

  • Max1886AFC
    Max - CHAMPIONS 🏆 (@Max1886AFC) reported

    I’d like a refund from my dodgy fire stick. Arsenal are about to be crowned champions and all your showing is Spurs & West Ham. **** off @SkySports

  • SeaJayOz
    SeaJay (@SeaJayOz) reported

    @GoonerGirl1969 @SkySports That post game shambles was pathetic. How could sky fumble something so bad? You literally had all the games to chose, so if you wanted to watch ******* spuds, you would’ve chose that game. Killed the vibe stone dead. Then had to watch ******* Sunderland/West Ham ****.

  • BostonBrit7
    Jack (@BostonBrit7) reported

    WHY ******** ARE WE WATCHING THE SCUM????? DONT MISS THE TROPHY LIFT FFS @SkySports

  • jafitz90
    Jay F (@jafitz90) reported

    @SkyHelpTeam please can you give me a direct number for your complaints team that is not your generic service phone number

  • Robertnotts
    Robert J Kent (@Robertnotts) reported

    @mgsevs @SkySports He’s never recovered But four minutes later, Forrester slotted home from the spot to level after Sam Parkin had inexplicably handled Matt Hamshaw's corner.

  • DavidLewisi1
    David Lewis i (@DavidLewisi1) reported

    @emmypau @SkySports We can all see already from mediocre results and poor selection decisions this German is a bull shitter .

  • girlgooner
    linda-inger 🔴⚪️ (@girlgooner) reported

    Are @SkySports allowing non subscribers to watch the final games today? If not…. Why not?!!! If not I’ll def cancel my Sky subscription and switch to Virgin 👊

  • kwaku_MB
    OWURA! (@kwaku_MB) reported

    @mrquamzzz They don’t have a larger platform than skysports or traditional news outlet that Traditional news outlets misinform everyday. What they say on their podcast won’t do any significant damage to anyone reputation. It won’t matter in the long run.

  • ibh1882
    Tom Bombadil (@ibh1882) reported

    Just won a bet on Hull to get promoted, was in a good mood, then I heard @nigelrealcoker's voice on my TV. What a useless ****. No business on TV. As an American, I'd almost go as far as to call him the Alexi Lalas of England. What an idiot. #SkySports #HullCity