Sky Outage Report in Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Cranbrook, Maidstone, West Malling and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
TV | |
| Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| West Malling |
Internet | |
| West Malling |
Internet | |
| Ashford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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James Anderson
(@jrma91) reported
from
Faversham, England
@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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Ashrafullah Khan
(@AshMaidstone) reported
from
Maidstone, England
@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
-
lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
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Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Geraint Jones
(@geraint_piano) reported
@SkyHelpTeam the mobile network seems poor these last couple of days in Altrincham , WA14 postcode. Any update please 👍
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Sarah C
(@SarahC68988276) reported
@SkyHelpTeam @SkyUK @skytv 4 wks since getting Sky Glass - Wi-Fi still not working and no help whatsoever received from Sky, now remote not working so can’t watch TV - waited 6 working days so far for a new one! Absolute joke - do not fall for the adverts, it’s not all it seems!
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Darren Olivier
(@DazzaRPD) reported
@SkyHelpTeam Outage in area is still prevalent 24 hours later. Is there nothing that anyone at Sky can tell me? Surely investigations thus far have yielded some form of cause/ETR?
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PS
(@steeleyp_) reported
@PBXscribes @SkyHelpTeam There is no situation. You put it up there and if you’re not happy with the job you did, you can engage an independent contractor to review your work. Why you never just paid somebody in the first place…
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Kris Platt
(@kris_platt) reported
@SkyHelpTeam So if i rang the new customer line would i wait just as long?
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Hazel Duggan
(@Stumpy_19) reported
@SkyHelpTeam Netflix isn’t working on my skyglass tv - keeps saying the app isn’t available…. Any help how to fix
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Annabel Smith
(@Annabel19213284) reported
@SkyHelpTeam So you are not going to fix this situation. The rapidity of your responses indicates that you are not even looking into it. Why would anyone use Sky? Serious question.
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💕 Laura 📚
(@GrumpyGirlie) reported
Hi @ParamountPlusUK I was really looking forward to watching #TheFlatshare today but I can't find it on our Sky+ anywhere! We've got Sky Cinema so should be able to view it. Please help! @SkyHelpTeam
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Kris Platt
(@kris_platt) reported
@SkyHelpTeam your customer service is a joke 90 mins and still in the queue to cancel. Bet if I wanted to sign up you would answer asap
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Annabel Smith
(@Annabel19213284) reported
@SkyHelpTeam Hi Emma, you really don't seem to see that this is an inadequate response. My brother will have been waiting 5 weeks to have his TV set up. A smiley face and sympathy really won't cut it on a customer service level. This needs sorting out.