Sky outages and service status in Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (67%)
- Phone (33%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford, Faversham, Cranbrook, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Wi-fi | 7 days ago |
|
Ashford
|
Phone | 13 days ago |
|
Faversham
|
Wi-fi | 14 days ago |
Community Discussion
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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neil jessop (@b4ades1978) reported from Maidstone, England@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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Alison Moore (@alliechats) reported from Maidstone, England@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.
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Danny Flexen (@DannyFlexen) reported from Snodland, England@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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lotoftoast (@lotoftoast) reported from Cranbrook, England@SkyHelpTeam Same in tn17 been down a hour too
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️ (@ashfordhammer) reported from Ashford, EnglandWho ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Eamonn (@mrsmoke1963) reported from Ashford, England@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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PCPresenter (@PcPresenter) reported from Maidstone, EnglandThat was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Ian Nock (@iannock) reported from Faversham, England@simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Michael Jones (@mikej2504) reported from Walderslade, England@SkyUK It's not "superfast" its damn slow at 59mb/s.
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Howard Cox (@HowardCCox) reported from Cranbrook, England.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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pete (@shade1964) reported from Ditton, England@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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pete (@shade1964) reported from Ditton, England@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shayne Williams (@ShayneWilliams) reportedWhy have @skytv made it pretty much impossible to contact them, @SkyHelpTeam? Apparently I’m a VIP customer with 19 years service but I can’t speak to anyone online but chatbots. I’ve been within service for weeks and now engineers are just cancelling appointments well within the time they’re due. For the amount we pay, this is a joke!
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tw3_tw3 (@tw3tw32) reported@john_takudzwa @UTDVits @SkySports Penaldo fans are a mixture of stupidity and madness. Don't argue with them. A draw was made in December and every pathway going forward was seen. They have problem with Argentina topping their group and going through. They should shive their stupidity in their ***
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Anthony Quinlan (@Figric) reported@Wiglanta1971 @SkyBroadband @SkyHelpTeam At least Sky atrocious customer service has always been garenteed.
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MF ⚒ (@MF46828020) reported@SkySports If England play Argentina in the semi final and the same **** keeps happening can you imagine how bad the backlash will get if Argentina cheat to beat England
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Silver (@SilverLeveling) reported@bless_brownn @MadridXtra @SkySports Instead of asking stupid questions. Look it up yourself
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Chronic (@massam01) reported@SkyHelpTeam @skytv @sainsburys Can someone sort out this SKY VIP treats issue? There is a constant issue? Tried to use the code this week and was told in store there was an issue. Told to take screen shot and come back in tomorrow. Screenshot not accepted as no code?
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Ian Meadows (@ianmeds86) reported@SkySports Corrupt as **** !!!
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Michael Scott (@mscott7612) reported@SkySports Deserved tbh. It was a very stupid challenge. They have cover.
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bob k (@BobKnezevic) reported@ansuboahs @SkySports @HKane And an even worse one by an Egyptian player dragging down an Argentinian player in the box after Messi played a one /two off him - clear penalty like the one above , so even.
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william benstock (@will6310) reported@SkyUK hi there I've placed my order to move over to sky mobile gave my pac code and chose esim but when I when I install my esim it says fail to activate!! Gonna have to cancel my order entirely now!