Sky Outage Report in Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
TV | |
| Maidstone |
Total Blackout | |
| Ashford |
Phone | |
| West Malling |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Luna Raye
(@LunaRaye) reported
from
Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Danny Flexen
(@DannyFlexen) reported
from
Snodland, England
@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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simon coid
(@simoncoid) reported
from
Faversham, England
@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Jenny Reader
(@Mioewing) reported
from
Maidstone, England
@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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Tier6
(@Tier6) reported
from
Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Adam
(@adamhollman) reported
from
Marden, England
I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Marie Chapman
(@kentishmaz) reported
from
Maidstone, England
Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Diane Harding 👻💀🦇🏎
(@HighlandDiane) reported
from
Faversham, England
We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Pearson
(@tommo0169) reported
@SkySports Feel bad for mahomes he’s awesome and the team around him absolutely sucks!!!
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jonsi
(@Jonsibear18) reported
@Carl30691554 @SkySports With that tackle mate you need to ask her that question! Should hang her head in shame!
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Paul Cryath
(@PaulCryath) reported
@SkyHelpTeam The line test isn’t accurate for home availability. It’s probably testing the line from the cabinet not house. The online system is poor and I have to ring to get support…oddly I’m working!
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Chris
(@chrismcdonald76) reported
@SkyHelpTeam hi musky app is not working. The vip section only allows upgrade offers to open. I have reinstalled still the same
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Iain Groundwell
(@Hauxley1) reported
@SkySports Joshua might win the rematch against Usyk but any thoughts he might have of taking on and beating Tyson - or Wilder - are just laughable. He was totally clueless against Usyk and wouldn’t last 2 rounds against Tyson. Money talks though so perhaps a stupid mismatch could be on.
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Daniel Dawson
(@dadadawson) reported
@SkyHelpTeam since August I've been trying to get support with an issue w/ broadband (openreach has incorrectly blacklisted my address from superfast fibre, multiple sky agents agree). Now being told you cannot engage with openreach to resolve this. Why? Pls help
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Scott Elliott
(@ScottElliott10) reported
from
Thatcham, England
@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Scott Elliott
(@ScottElliott10) reported
@vadoseflame @AdamW48812662 @SkyHelpTeam Agreed ADSL/FTTC contention will be a big issue
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Sally Ballard
(@SallBallard) reported
@SkyHelpTeam I am trying to get some prices on packages for your ultrafast broadband with phone and tv including sky sports. Do you have a call centre? Website and online help there is useless. Getting very frustrated with what should be easy process!!
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Becky Westbury
(@MidwifeBec) reported
@SkyHelpTeam my broadband has been down for a few days now, tried everything on your website, the virtual assistant is no help at all and I can’t find a phone number! So frustrating!