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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and TV.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% TV (25%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, and Faversham.

CityProblem TypeReport Time
West Malling Phone 10 days ago
Ashford Phone 11 days ago
West Malling TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • JackG1210
    Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • HewettIan
    Ian Hewett (@HewettIan) reported from Kennington, England

    @SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • Tier6
    Tier6 (@Tier6) reported from Maidstone, England

    @SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.

  • Mioewing
    Jenny Reader (@Mioewing) reported from Maidstone, England

    @SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

  • seekharbourloz
    seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • HowardCCox
    Howard Cox (@HowardCCox) reported from Cranbrook, England

    .@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • gavin96391533
    gavin (@gavin96391533) reported from Ashford, England

    I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental

  • DannyFlexen
    Danny Flexen (@DannyFlexen) reported from Snodland, England

    @PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam absolutely ridiculous that live chat puts you through to the stupid AI system first that no matter how many times you ask to talk to a human or won't put you through. Fine don't get extra money with a broadband upgrade I wanted to discuss... stupid AI

  • SusanSwanny
    susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • DoctorDisco63
    OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • jrma91
    James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Maidstone, England

    That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr

  • LunaRaye
    Luna Raye (@LunaRaye) reported from Teston, England

    @SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • Awoogatron
    Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IbraZibra58
    Ibra58 (@IbraZibra58) reported

    @paul_jolly2019 @footballontnt @SkySports Both guys are too nice and soft Owen Hargreaves even let Karen Carney interrupt his discussion with a Hull player .. then he interrupted the host just when she started to ask something .. its just ******* basic manners

  • kevpar23
    KPSport (@kevpar23) reported

    Awful Arsenal guy Alan Smith in spurs again @SkySports @SkysSportsFooty He completely ruins it for spurs fans every game. Literally anyone else. Awful #bretot

  • D3vilsAdv0c8
    D3vilsAdv0c8 (@D3vilsAdv0c8) reported

    @SkyHelpTeam @SkyUK worst company on the planet. Cannot speak to a human only a ****** AI that doesn’t understand basic English. Email me an offer with a phone number for technical support that refuses to speak to me unless I tell them my address from 10 years ago.

  • dean_risley
    Dean Risley (@dean_risley) reported

    @SkySports Can’t you afford a proper footballing host, not a chance of me watching that crap !

  • DavidCleal2
    David Cleal (@DavidCleal2) reported

    @SkySports Youre the problem sky wish you would pull out of football

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Feeling bad two matches on sky today and sky are doing a documentary on kevin keegan what a ******* useless channel

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Hi @SkyUK Your customer service is absolutely appalling since the overseas outsourcing. It’s shocking. We would like to speak with someone senior in UK as a matter of absolute urgency. #SkyTV #SkyUK #CustomerService

  • Stepcarl1886
    Adeoba Da Prince (@Stepcarl1886) reported

    @QueenAyosinmi Club never talk, player never talk but you rush open mouth dey talk about an internal matter on skysports of all media stations

  • DeborahHD
    Deborah Daniels Ⓥ (@DeborahHD) reported

    @AFCB_Hub @SkySports The worst ref!!

  • Dsmdeeem
    12345 (@Dsmdeeem) reported

    @iamTorrio @eurofootcom @SkySports they offered him that as well, which they fail to mention here. He just wanted to come to Benfica.