Sky Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Sky
Sky is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, West Malling and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| West Malling |
Internet | |
| West Malling |
Internet | |
| Ashford |
Wi-fi | |
| West Malling |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Ashrafullah Khan
(@AshMaidstone) reported
from
Maidstone, England
@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
-
Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
"It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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David Williams
(@TheTestingMuse) reported
from
Ashford, England
@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
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lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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James Anderson
(@jrma91) reported
from
Faversham, England
@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@SkyUK It's not "superfast" its damn slow at 59mb/s.
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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A.Fox
(@andyandyfox) reported
@SkyHelpTeam @gregorsleith It’s never any different though. What would help is to staff up properly...
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Ant Harris
(@AntHarris76) reported
@SkyHelpTeam @mitch_2911 Like when you denied for months that there was a DHCP issue with the SR203/204 routers yet a software fix is being rolled out as we speak! Take responsibility for your services @Ofcom
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Smokey💨
(@ltzSmokey_) reported
@SkySports BT sports getting Champions League football while Sky Sports get netball and NFL. Oh how the standards have fallen but the prices have increased, glad I dont pay for this **** anymore and never mind the fact that when a match is on you show is on literally 4/5 different channels
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Jones fc
(@AlAmin24065442) reported
@SkySports Wtf disrespectful for vvd
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Hannah Swallow
(@hanban_swallow) reported
@SkyUK what is your customer services number please ? Can’t get through to someone and it’s urgent
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Marlene Short
(@Marlene91221183) reported
@SkyHelpTeam I have received the email saying to go onto the Sky VIP and I can order a voice control remote - there isn’t an option to do that on the app. I am a Diamond vip member, and looks like not the only person having this problem.
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Lukasz Surma
(@lukaszmsurma) reported
@EJH91 @SkyHelpTeam Same Here. I reported issues and booked an engineer on Friday, 29th and so far, Sky does not seem to be aware of the problem in Chelmsford. What we're supposed to do as we can't work remoely from home without the internet?
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David
(@David46961530) reported
@SkyHelpTeam service is a joke 😡.. But sky is quick enough to answer and reply to people looking to become new sky customers but cant be bothered to help the customers they have.. noting but issues feels like i spend my life just trying get a hold of sky to solve my issues..
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Mandie Holgate
(@Mandieholgate) reported
@SkyHelpTeam But that's for standard repair. Not for an emergency. Do you really have no way of speeding this up as an emergency?
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sarah neale
(@sarah_neale9) reported
@OpenreachHelp Well you have just lost @SkyUK a customer. 15 years with them and thanks to your lack of communication and appalling service I'm done. 19 days without broadband and phone is too long even under normal circumstances but whilst homeschooling is impossible.