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Sky outages and service status in Kent, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 56% Internet (56%)
  • 22% TV (22%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Maidstone, Cranbrook, Faversham, Ashford, and West Malling.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • SusanSwanny
    susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • LunaRaye
    Luna Raye (@LunaRaye) reported from Teston, England

    @SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

  • JackG1210
    Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • MarkBuckland73
    Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • smadams96
    Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • Slarty247
    Slarty Claus (@Slarty247) reported from Weavering, England

    Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔

  • adamhollman
    Adam (@adamhollman) reported from Marden, England

    I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport

  • alliechats
    Alison Moore (@alliechats) reported from Maidstone, England

    @SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.

  • b4ades1978
    neil jessop (@b4ades1978) reported from Maidstone, England

    @Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch

  • tigercat004
    Caroline Manners (@tigercat004) reported from Maidstone, England

    @SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • simoncoid
    simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • TheTestingMuse
    David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • HowardCCox
    Howard Cox (@HowardCCox) reported from Cranbrook, England

    .@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Maidstone, England

    That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship

  • Zommbunnee
    zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....

  • puzzledzimbo
    Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️‍🌈 (@puzzledzimbo) reported from Maidstone, England

    Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic

  • gavin96391533
    gavin (@gavin96391533) reported from Ashford, England

    I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • James_mufc19
    James Lowe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_mufc19) reported

    @SkySports He’s a idiot Get rid off him

  • Yuki3dx
    YukiiDX 23 Copula (@Yuki3dx) reported

    @OfficialPuge @SkyHelpTeam All open reach fiber is like this. It's actually embarrassing now bad it is

  • OhLottie
    Claire Lotriet 🌞 #ubuntu (@OhLottie) reported

    @NickOzOz @SkyUK I do very much support my staff with things like – feels like you’re implying I don’t. I can’t arrange my time around this one. It needs to be done quickly and I can’t rearrange my diary today or Monday. I hear your point but things aren’t always black and white.

  • NodstahNash
    kaleniUK (@NodstahNash) reported

    @skytv @SkySports @SkyHelpTeam you complete and utter *****! With you for over 20+ years and first time I ask for help on paying bills due to being unemployed, I pay my latest bill in a part payment, just turned on my TV & you've taken off all my Sky Channels! Sly bastards

  • PackmanScouse
    lifes a ***** (@PackmanScouse) reported

    @SkySports It’s terrible the cars are the worst ever

  • TrenchMadeDrax0
    DraxLee (@TrenchMadeDrax0) reported

    @SkySports Drop the damn cash and get him

  • K4MRXN20
    Kakarot (@K4MRXN20) reported

    @bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?

  • mellieleeds
    Mel (@mellieleeds) reported

    @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?

  • jt_stamford
    JT (@jt_stamford) reported

    BBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.