Sky Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Cranbrook, West Malling and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Cranbrook |
TV | |
| Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| West Malling |
Internet | |
| West Malling |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Michael Povey
(@PoveyM) reported
from
Leybourne, England
@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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simon coid
(@simoncoid) reported
from
Faversham, England
@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Alison Moore
(@alliechats) reported
from
Maidstone, England
@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Diane Harding 👻💀🦇🏎
(@HighlandDiane) reported
from
Faversham, England
We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
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Sean Adams
(@smadams96) reported
from
Snodland, England
Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Eamonn
(@mrsmoke1963) reported
from
Ashford, England
@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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neil jessop
(@b4ades1978) reported
from
Maidstone, England
@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Ian Nock
(@iannock) reported
from
Faversham, England
@simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Tier6
(@Tier6) reported
from
Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Glitch09UK
(@Glitch09UK) reported
@SkyHelpTeam There is an complain escalated to OpenReach, AGAIN! So the only info I got from your customer services is I have to wait for them to sort out the issue with my line AGAIN. So this was yesterday after 1 month and 3 technicians, still no internet, no phone and half tv service!
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Bradders 🏴
(@BikerBradders) reported
@BevWooding1 @SkySports Not rude, just showing how ridiculous the Olympics has now become.
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calcarrron
(@calcarrron) reported
@max99270297 @harish_red @SkySports Greenwood, amad, sancho, rashford. Who do you support that are so great to be dissing these players?
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Kirsty
(@KirstyAdamsx) reported
Don’t get @SkyUK rang up now the 3rd time to amend package and now they are telling me it’s next month.. sick of calling them now why does it take 3 people to give me different days. Can’t wait to be out of contract next year and cancel it all
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Martin Clowes
(@mclowes2308) reported
@PiashToriqul @SkySports So Paris should just lose all the money they spent on new facilities. They won't cancel it because they know they can't the IOC will sue the country into bankruptcy
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user75642
(@noname24561) reported
@SkyHelpTeam We have also rang and got a test but all that we’ve been told is that it is up and running so there shouldn’t be a problem. Yet everyone in my area is saying that it’s still not working. What do we do next?
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Glitch09UK
(@Glitch09UK) reported
@SkyUK If only your broadband actually worked! Been a customer 1 month now, the broadband was bad for starters, now the line does not even as a dial tone! 1 month in 2 bills payed and still no service! Great experience!
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user75642
(@noname24561) reported
@SkyHelpTeam I’ve tired that as well multiple times and it doesn’t work. A relative of mine is an engineer for another provider and is wondering why you’ve given no definitive reason for this problem and no resolution. Some honesty is needed. Thank you
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The wondering bear
(@pete_culley) reported
@SkyHelpTeam Tried all that - as you can see (given that this is an FTP connection) something is broken
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(((Marcus Roome)))
(@MarcusMainers) reported
@SkyHelpTeam I don't still have it, no. The tests have identified an issue not in our house, so an engineer's been sorted.