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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 20% TV (20%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, and Faversham.

CityProblem TypeReport Time
West Malling Phone 10 days ago
Ashford Phone 10 days ago
West Malling TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • DannyFlexen
    Danny Flexen (@DannyFlexen) reported from Snodland, England

    @PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.

  • abby249abby
    Abby catherine (@abby249abby) reported from Ashford, England

    My broadband has been nothing but slow and nothing will load .. step it up @SkyUK

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • TheTestingMuse
    David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • HowardCCox
    Howard Cox (@HowardCCox) reported from Cranbrook, England

    .@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?

  • HewettIan
    Ian Hewett (@HewettIan) reported from Kennington, England

    @SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial

  • JackG1210
    Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • AngusWillson
    Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide

  • DollyATL
    Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it

  • HighlandDiane
    Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England

    We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

  • iannock
    Ian Nock (@iannock) reported from Faversham, England

    @simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • adamhollman
    Adam (@adamhollman) reported from Marden, England

    I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport

  • jrma91
    James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Maidstone, England

    "It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • djandymyers
    Andy Myers (@djandymyers) reported

    @SkyHelpTeam Hi Sky. I’m a Stream customer. Full sports package. Should I not be able to access Sky Sports PL UHD? Seems its availability comes and goes. Any reason why? Would like to watch the channel in permanent UHD tbh, like all the Sports channels.

  • kevpar23
    KPSport (@kevpar23) reported

    Awful Arsenal guy Alan Smith in spurs again @SkySports @SkysSportsFooty He completely ruins it for spurs fans every game. Literally anyone else. Awful #bretot

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Hi @SkyUK Your customer service is absolutely appalling since the overseas outsourcing. It’s shocking. We would like to speak with someone senior in UK as a matter of absolute urgency. #SkyTV #SkyUK #CustomerService

  • JoshuaGibson88
    Joshua Gibson (@JoshuaGibson88) reported

    @ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally

  • SolomonDoneDeal
    Solomon DoneDeal (@SolomonDoneDeal) reported

    @Blue_Footy @SkySports I mark it down I will come back to u

  • WhyIOughtaXYZ
    I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported

    @SkySportsPL Back when @SkySports was worth the money - I'm going back a LONG way here - you'd get one ex-player from each team per game. All you need. May as well just get a stream now as I never watch build-up anymore due to the DEI bs. Just offer a "stadium atmosphere" option.

  • PWaccoe
    PaddyWaccoe (@PWaccoe) reported

    @TheVinny73 @SkySports Hahaha from someone that supports a team never likely to get anywhere near it

  • mille77437
    Gary Miller (@mille77437) reported

    @SkySports Does sky sports know who's going to win the premier league this year, I'm sure the premier league have already told one of the top six who it's going to be, it just saves me having to watch this **** league.

  • neilm2110
    Neil M (@neilm2110) reported

    And now comes the analysis that Man Utd were poor and nothing about how good Hull City were @footballontnt @SkySports

  • zamatius
    Robert Edward Norman (@zamatius) reported

    @SkySports from start 2 finish with that 2nd Newcastle goal I have never seen from Liverpool such inept ‘n woeful defending it must have been 6 v 1 ‘n still Newcastle scored Liverpool’s season is going nowhere if they continue like that ‘Twas appalling.