Sky Outage Report in Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Cranbrook, Maidstone, Ashford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
Internet | |
| Maidstone |
||
| Maidstone |
TV | |
| Maidstone |
TV | |
| Maidstone |
TV | |
| Maidstone |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Danny Flexen
(@DannyFlexen) reported
from
Snodland, England
@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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Luna Raye
(@LunaRaye) reported
from
Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Adam
(@adamhollman) reported
from
Marden, England
I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Sean Adams
(@smadams96) reported
from
Snodland, England
Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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simon coid
(@simoncoid) reported
from
Faversham, England
@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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Tier6
(@Tier6) reported
from
Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Diane Harding 👻💀🦇🏎
(@HighlandDiane) reported
from
Faversham, England
We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
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Marie Chapman
(@kentishmaz) reported
from
Maidstone, England
Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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suesherlock
(@suesherlock2) reported
@SkyHelpTeam Internet access down and poor phone line from 11.17am. Any update as to how long this outage will be, please. Thank you.
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Techosarus Rex (Gareth Smith) 🖥️💻⌨️🖱️📲📱💾🔌
(@techosarusrex) reported
@StaceyOwen88 @SkyHelpTeam @SkyUK Hope they improve their service
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phonephacts
(@phonephacts) reported
@VodafoneUK Thanks for this, already better customer service than @SkyHelpTeam
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JayneHowarth
(@JayneHowarth) reported
@SkyHelpTeam I know it isn't, which is why I want Sky to lodge a complaint. I've used that form, thank you,
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Chris Broad
(@chrisbroady69) reported
@SkyHelpTeam Hello Sky, any news on when Crawley will be back up and running - I was told at midday it would be a couple of hours. As a new customer to SkyBroadband I won’t be sticking around for long if you don’t pick your game up
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Starblood
(@5tarblood) reported
@F1_Chef @H_Crun @SkyHelpTeam Nothing wrong with your router. It's an outage on thier network. Utterly comical that they would waste yours and an engineer's time, because they are too inept to manage thier own service. Truly a bunch of clowns running around pulling wires and hoping for the best.
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Charlotte Jones Presents
(@charljpresents) reported
@hollyjo90 @SkyHelpTeam Same here, wondering if @SkyHelpTeam will reimburse me for all my data and the pub lunch I’ve ended up buying because I feel bad for stealing their WiFi…
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Henry Ellis
(@HenryEllis1987) reported
@SkyHelpTeam any issues in Leighton Buzzard with your broadband? I’ve not had any all day. Hub says it has power and WiFi but no internet
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Starblood
(@5tarblood) reported
@laurabarr39 @F1_Chef @SkyHelpTeam Welcome to the clown college! They can't run the service, they can't manage outages and they can't update thier customers.
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Joe Towner
(@joe_towner) reported
@SkyHelpTeam Any time frames please? I thought it may be an hour or two now it's getting pretty (WFH) serious. I don't have very good mobile reception where I am with Sky Mobile either, so hotspot doesn't help very much.