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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 13% Wi-fi (13%)
  • 13% Phone (13%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Maidstone, Cranbrook, Faversham, Ashford, and West Malling.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • smadams96
    Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • AshMaidstone
    Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England

    @SkyHelpTeam Sorry doesn’t help all the time. Be constructive please

  • adamhollman
    Adam (@adamhollman) reported from Marden, England

    I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport

  • iannock
    Ian Nock (@iannock) reported from Faversham, England

    @simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.

  • HewettIan
    Ian Hewett (@HewettIan) reported from Kennington, England

    @SkyUK You keep advertising these new customer prices, surely this is a sleep in the face to all is loyal customers that just want a fair deal

  • simoncoid
    simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • mrshogben7
    Sarah H (@mrshogben7) reported from Maidstone, England

    @SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.

  • DollyATL
    Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • ashfordhammer
    ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • seekharbourloz
    seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • b4ades1978
    neil jessop (@b4ades1978) reported from Maidstone, England

    @Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch

  • PoveyM
    Michael Povey (@PoveyM) reported from Leybourne, England

    @SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • Mioewing
    Jenny Reader (@Mioewing) reported from Maidstone, England

    @SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • SusanSwanny
    susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • laurenjean23
    Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • Tier6
    Tier6 (@Tier6) reported from Maidstone, England

    @SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mel_presto29286
    Mel Preston (@mel_presto29286) reported

    @SkySports CRAP!

  • gerryjones78
    Gerry Jones (@gerryjones78) reported

    So @SkySports red button option not working for superleague yet again 🤬🤬

  • AMP86793444
    Cricketologist (@AMP86793444) reported

    In this ongoing test match at Lord’s, there has been a wicket every 25 ***** which is the third best in the history of the game in England. The previous best strike rates came in 1888 and 1907. So This pitch has the best strike rate in about 120 years in England. Stat courtesy @StuartBroad8 on SkySports. This pitch deserves criticism. More than it has already received. If not for rain and bad light the game could have been over in two days. #ENGvNZ

  • razzo1
    ryan (@razzo1) reported

    @SkySports Who ******** is the guy yelling mind out mind out, at least use please or excuse me #******

  • BarneyJvw
    Bxrney (@BarneyJvw) reported

    @SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!

  • BackupFreezer
    Freezer_Roebuck (@BackupFreezer) reported

    @josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.

  • Utd_Ste
    United Synergy 🔰 (@Utd_Ste) reported

    @Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff

  • jonclarke1974
    Jon Clarke (@jonclarke1974) reported

    @SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!

  • Pleyndamour
    Mark F (@Pleyndamour) reported

    @TigerTowns88 @SkySportsRL @SkySports Well I’m sure Stuart would enjoy the error messages, stream not working, and constant faff to find the games.

  • spicegirlAA23
    Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported

    SKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT