Sky outages and service status in Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:53 PM GMT+1.
- Internet (40%)
- Phone (40%)
- TV (20%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
Phone | 2 days ago |
|
Ashford
|
Phone | 2 days ago |
|
West Malling
|
TV | 2 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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James Anderson (@jrma91) reported from Faversham, England@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Luna Raye (@LunaRaye) reported from Teston, England@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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David Williams (@TheTestingMuse) reported from Ashford, England@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
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pete (@shade1964) reported from Ditton, England@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Tier6 (@Tier6) reported from Maidstone, England@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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zommbunnee (@Zommbunnee) reported from Coxheath, England@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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Pezza (@pezza1) reported from Ashford, England@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Abby catherine (@abby249abby) reported from Ashford, EnglandMy broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Ben H (@benh1973) reported from Boughton Aluph, England@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Mark Buckland (@MarkBuckland73) reported from Ashford, England@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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Adam (@adamhollman) reported from Marden, EnglandI wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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Paul Billanie (@BilPaBroMai) reported from Maidstone, England@SkyHelpTeam absolutely ridiculous that live chat puts you through to the stupid AI system first that no matter how many times you ask to talk to a human or won't put you through. Fine don't get extra money with a broadband upgrade I wanted to discuss... stupid AI
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OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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Michael Jones (@mikej2504) reported from Walderslade, England@SkyUK It's not "superfast" its damn slow at 59mb/s.
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Michael Povey (@PoveyM) reported from Leybourne, England@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.
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Marie Chapman (@kentishmaz) reported from Maidstone, EnglandBit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Tay (@Darren_Tay1) reported@cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.
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Freddie 🌈 and Freya 🏴 (@freddie_alex) reported@cxdi55 @skytv @SkyHelpTeam They are dreadful. My broadband is not reliable and tv has been down for 3 weeks. Phoned customer service Delhi to report told it was because of heavy rain and too much cloud. Still waiting for engineer visit. Run far and fast to another provider
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Peter William (@pwl1279) reported@cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.
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Kevin Mclean (@KevinMclea53084) reported@SkySports That sky sports on the Now TV is unwatchable it’s buffering worse than last season I’m going to cancel it
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claire share (@claire_share) reported@cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.
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John Sherry (@JohnSherry) reported@cxdi55 @skytv @SkyHelpTeam Modern big business treatment of loyal customers. An awful trend in the mega money companies. Profit before anything else.
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Retro Ӿ 🧪 (@Itisretro) reported@cxdi55 @skytv @SkyHelpTeam The irony is they are doing the same to the new customer as they are to you. Offering a lower rate knowing they will eventually ramp it up once they take the bait.
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ginny (@Ginny2G) reported@cxdi55 @skytv @SkyHelpTeam Just cancelled mine after 20 years CS has gone from been great to awful
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GandolfG (@gindog20) reported@cxdi55 @skytv @SkyHelpTeam I was with Virgin/NTL for 15-20 years, was always below £40. They then wouldn’t budge from £52. I left for real this time, and now enjoying the same service with Sky for £30.
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Baz (@bazza2774) reported@cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer