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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 10% Phone (10%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Maidstone, Cranbrook, Faversham, Ashford, and West Malling.

CityProblem TypeReport Time
Maidstone Internet 11 days ago
Cranbrook Internet 13 days ago
Faversham Internet 14 days ago
Ashford Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • SusanSwanny
    susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • Awoogatron
    Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • Tier6
    Tier6 (@Tier6) reported from Maidstone, England

    @SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles

  • kentishmaz
    Marie Chapman (@kentishmaz) reported from Maidstone, England

    Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • laurenjean23
    Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • AshMaidstone
    Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England

    @SkyHelpTeam Sorry doesn’t help all the time. Be constructive please

  • DoctorDisco63
    OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • gavin96391533
    gavin (@gavin96391533) reported from Ashford, England

    I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental

  • Zommbunnee
    zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • mrsmoke1963
    Eamonn (@mrsmoke1963) reported from Ashford, England

    @SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • alliechats
    Alison Moore (@alliechats) reported from Maidstone, England

    @SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr

  • simoncoid
    simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • liamsimo95
    liam (@liamsimo95) reported

    @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

  • 19Defender86
    JB🇺🇸 (@19Defender86) reported

    Apple’s @F1 feed is atrocious. I swear it’s made me lose interest in F1 this season. The on-screen talent is lacking. Just not polished and they look like they are reject journos from Paris fashion week. @SkySports feed is ace. Too bad you can’t do replays in the US #Monaco

  • james_bear97950
    James Beards (@james_bear97950) reported

    @SkyHelpTeam @UKRobBoxing I have sky contents insurance & the rubbish tech bundle the door bell is total junk sorry but your recent advert on TV needs calling out, the amount of problems I had, no signal they told me to move my router closer, it got worse, the delay is so bad I missed deliverys.

  • Mrfrye88
    MrFrye88 (@Mrfrye88) reported

    @hey_noble @theMadridZone @SkySports The minimum time had been played. What's the problem.

  • FletcherEnder
    Wire (@FletcherEnder) reported

    It's a good job @SkySports hid that Wire v Hull game behind the red button, last night. Could you imagine the damage it would have done to @TheRFL @SuperLeague if shown on one of the main channels or free to air?

  • edna_days
    edna 🇮🇪 🇵🇸 (@edna_days) reported

    wifi keeps dropping @SkyUK @SkyIreland get your **** together

  • hbghoopster
    Harvey (@hbghoopster) reported

    Time to bin @SkyUK and cancel your @BBC licence- #scummedia

  • temphizyszn
    Temphizy:) (@temphizyszn) reported

    All of a sudden this video is now available in my location. I do not care!!!!!! Get ******** out of here @SkySports

  • jasonclark66261
    jason clarke (@jasonclark66261) reported

    @SkySports Shouldn't have took saka of... idiot

  • Sylvest85787141
    Sylvester charles (@Sylvest85787141) reported

    @thesleektitan @SkySports I'm not an english fan but I admit the fact that england has never lost a single fixture at the world cup to an african side