Sky outages and service status in Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Kent, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:53 PM GMT+1.
- Internet (40%)
- Phone (40%)
- TV (20%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
Phone | 18 hours ago |
|
Ashford
|
Phone | 20 hours ago |
|
West Malling
|
TV | 1 day ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Michael Povey (@PoveyM) reported from Leybourne, England@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.
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Danny Flexen (@DannyFlexen) reported from Snodland, England@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️ (@ashfordhammer) reported from Ashford, EnglandWho ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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Lewis (@lgriffiths200) reported from Ashford, England@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
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seekharbourloz (@seekharbourloz) reported from Ashford, EnglandBrilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Paul Billanie (@BilPaBroMai) reported from Maidstone, England@SkyHelpTeam absolutely ridiculous that live chat puts you through to the stupid AI system first that no matter how many times you ask to talk to a human or won't put you through. Fine don't get extra money with a broadband upgrade I wanted to discuss... stupid AI
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pete (@shade1964) reported from Ditton, England@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Jack Godden (@JackG1210) reported from Ashford, England@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
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Sean Adams (@smadams96) reported from Snodland, EnglandCan’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Paul Billanie (@BilPaBroMai) reported from Maidstone, England@SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr
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PCPresenter (@PcPresenter) reported from Maidstone, EnglandThat was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship
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Ben H (@benh1973) reported from Boughton Aluph, England@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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gavin (@gavin96391533) reported from Ashford, EnglandI’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Sharpe (@SimonSharpe89) reported@SkyHelpTeam Your help is ****.... Can u give me a UK help centre instead of ai
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Mike (@MikeyFromUK) reported@SkyHelpTeam At no point was I speaking to you, Sky, ya ****. Probably why your company is going down the hole
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Ryan Cuthbertson (@EnglishRhino) reported@SkyHelpTeam all three of my sky mobiles have no signal at all, I’ve tried to report it on my Vodafone phone and it says system down Any update ?
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Danny Lee ♿🐕🦺🇬🇧🎖️ (@DannyLee1980) reported@PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.
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rory hamilton (@rory1972ham) reported@cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm
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IanScanlon3-3 (@ianscanlon3) reported@cxdi55 @skytv @SkyHelpTeam Was with SKY for over 20 years. Called them looking for a better deal, they said they had none. I cancelled there and then. They could not care less. I now get Netflix and Prime for next to nothing. Have never missed SKY.
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Debs Robinson (@debs_robinson) reported@SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.
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WhyAmIBored (@WhyAmIBored2) reported@cxdi55 @skytv @SkyHelpTeam everyone who complains about new customer pricing needs to have a good think every once in a while. it's an OFFER used to INCREASE customer numbers. same happens with many different services.
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Zameer Ali (@zameerali4) reported@SkyHelpTeam @SkyUK please can you sort the network out, phones not working and neither can I make any calls. Seems likely global issue but I can’t go to work without it. I can’t even ring customer services as not allowing to make any calls