Sky

Sky Outage Report in Kent, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kent, England 12/01/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Cranbrook, Maidstone, West Malling and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranbrook TV
United KingdomMaidstone Total Blackout
United KingdomMaidstone Wi-fi
United KingdomWest Malling Internet
United KingdomWest Malling Internet
United KingdomAshford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • abby249abby Abby catherine (@abby249abby) reported from Ashford, England

    My broadband has been nothing but slow and nothing will load .. step it up @SkyUK

  • b4ades1978 neil jessop (@b4ades1978) reported from Maidstone, England

    @Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch

  • alliechats Alison Moore (@alliechats) reported from Maidstone, England

    @SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it

  • smadams96 Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • seekharbourloz seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • mrshogben7 Sarah H (@mrshogben7) reported from Maidstone, England

    @SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.

  • iannock Ian Nock (@iannock) reported from Faversham, England

    @simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.

  • HighlandDiane Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England

    We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

  • kentishmaz Marie Chapman (@kentishmaz) reported from Maidstone, England

    Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

  • tigercat004 Caroline Manners (@tigercat004) reported from Maidstone, England

    @SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

  • gavin96391533 gavin (@gavin96391533) reported from Ashford, England

    I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental

  • DollyATL Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • simoncoid simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • benh1973 Ben H (@benh1973) reported from Boughton Aluph, England

    @SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • Tier6 Tier6 (@Tier6) reported from Maidstone, England

    @SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.

  • ADAMKIRKLANDQX Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles

  • RichieTrucker Richie (@RichieTrucker) reported from Ashford, England

    @SkyHelpTeam Thanks. It appears a magic reset solved the issue

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Tara_the_sws T@r@™🐝💫♤ (@Tara_the_sws) reported

    Southampton is down. So much for fibre and boost @SkyUK. 2 days now and no idea of why or when it will come back. I need compensation for the mobile data i have to buy now. #southampton #skybroadband #nointernet 🥴😭😭

  • seanieh1 Sean (@seanieh1) reported

    @SkyHelpTeam Any control would be good, but with the service as it is that's a dream!

  • DanJones254 Dan Jones (@DanJones254) reported

    @SkyHelpTeam you’ve dealt with this internet issue atrociously. No updates, no communication, standardised replies, turned off reply comments to tweets. I feel for your social media agents fending off the aftermath of poor management/strategising.

  • Crazier Tina (@Crazier) reported

    @SkyHelpTeam Still no internet connection in Brighton, is this due to the south east problem?

  • PaperChampDave David Branfield (@PaperChampDave) reported

    @SkyHelpTeam Good afternoon. What is the issue with internet in Wales? Like many others I am. currently working from home and need access. Have sky broadband as I have found you reliable in the past. I have tried everything to make sure that it isn't a problem with my set up.

  • Leems101 Jason Lee (@Leems101) reported

    @SkyHelpTeam am having issues with my broadband in Leicestershire..are there outages?

  • charr3684 charlene ann-maire andony-corr (@charr3684) reported

    @SkyHelpTeam my internet is down in the Leicestershire area hopefully it be sorted soon

  • HereWeJoAgain Jo T Jones (@HereWeJoAgain) reported

    @SkyHelpTeam oh for heaven's sake, it was down last night and it's down again!

  • Joel_Hughes Joel Hughes (@Joel_Hughes) reported

    @SkyHelpTeam internet outage in CF38, Sky app says no known issues in your area; but I can see from Twitter there is a widespread issue. Please fix asap

  • KevVincent4 Kev Vincent (@KevVincent4) reported

    @SkyHelpTeam how much longer until you sort your Internet issues out in Portsmouth. This is a joke and a terrible service