Sky

Sky Outage Report in Kent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kent, England 11/21/2025 13:00

November 21: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Maidstone, West Malling and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Wi-fi
United KingdomWest Malling Internet
United KingdomWest Malling Internet
United KingdomAshford Wi-fi
United KingdomWest Malling Internet
United KingdomWest Malling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • adamhollman Adam (@adamhollman) reported from Marden, England

    I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport

  • ashfordhammer ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • Awoogatron Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • kentishmaz Marie Chapman (@kentishmaz) reported from Maidstone, England

    Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

  • SusanSwanny susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • Mioewing Jenny Reader (@Mioewing) reported from Maidstone, England

    @SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide

  • Slarty247 Slarty Claus (@Slarty247) reported from Weavering, England

    Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • DannyFlexen Danny Flexen (@DannyFlexen) reported from Snodland, England

    @PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.

  • khobr1en100 Kevin O'Brien (@khobr1en100) reported from Ashford, England

    @SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.

  • DollyATL Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!

  • ADAMKIRKLANDQX Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • MarkBuckland73 Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • LunaRaye Luna Raye (@LunaRaye) reported from Teston, England

    @SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • DoctorDisco63 OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • christinagodber christina godber (@christinagodber) reported

    @SkyHelpTeam Ring customer services but sitting on hold for over an hour is unfair on any of us customers! I hope people will be compensated in some shape or form!

  • LouShepherd11 Louise Shepherd (@LouShepherd11) reported

    @SkyUK my broadband won’t connect to anything anymore. Tried to load the help through the app and that doesn’t exist anymore? Any ideas

  • rkpdagger Rob P (@rkpdagger) reported

    @SkyHelpTeam Every time I spend ages rebooting everything and disconnecting and reconnecting and it turns out it’s not a fault I can fix anyway.

  • sianjamesgolf Sian George (@sianjamesgolf) reported

    @AliJaved29 @SkyHelpTeam @SkyHelpTeam terrible broadband over the past weeks .. also phone line still not working & have tried customer service but got hung up on! Please update. SL6 area.

  • HazzaB76 Hayley (@HazzaB76) reported

    @AllxToxMyselfx @SkyHelpTeam I agree. My #superfastbroadband that I pay for, is never super fast! And now this?!

  • BillyPa22117180 Billy Palmer (@BillyPa22117180) reported

    @SkyHelpTeam Any updates on the issue with the internet?

  • Allen_Hefford Allen Hefford (@Allen_Hefford) reported

    @SkyHelpTeam time for compensation as my Internet has been down. As sky has promised this in my contract. So how do I claim???

  • yelowman1968 Mark Stevens (@yelowman1968) reported

    @SkyHelpTeam Thanks to Twitter because you guys don’t broadcast bad news! Totally unacceptable broadband service for over five months now and it’s getting worse. If I can’t work tomorrow I’m billing Sky for loss of my earnings for the day

  • billywhitney73 billy (@billywhitney73) reported

    @SkyHelpTeam Why has this problem not been fixed yet

  • ezotrex ezotrex (@ezotrex) reported

    @WarpTubes @SkyHelpTeam Yes I want a router with QOS settings, it’s funny I had to block Snapchat as I noticed every time my sister sent stuff to her friends my ping would spike to 300 and constant packet loss. In the end had to block snapchat only work around. I think a QOS setting would help tbh.