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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • The most recent signal from this area was received Jun 28, 10:24 PM GMT+1.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Ashford, Faversham, Maidstone, Cranbrook, and West Malling.

CityProblem TypeReport Time
Ashford Phone 4 days ago
Faversham Wi-fi 5 days ago

Nearby cities with recent reports

Ashford

1 recent signals

4 days ago
Faversham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • Zommbunnee
    zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....

  • ashfordhammer
    ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • iannock
    Ian Nock (@iannock) reported from Faversham, England

    @simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.

  • kentishmaz
    Marie Chapman (@kentishmaz) reported from Maidstone, England

    Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

  • tigercat004
    Caroline Manners (@tigercat004) reported from Maidstone, England

    @SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • puzzledzimbo
    Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️‍🌈 (@puzzledzimbo) reported from Maidstone, England

    Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • jrma91
    James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam absolutely ridiculous that live chat puts you through to the stupid AI system first that no matter how many times you ask to talk to a human or won't put you through. Fine don't get extra money with a broadband upgrade I wanted to discuss... stupid AI

  • abby249abby
    Abby catherine (@abby249abby) reported from Ashford, England

    My broadband has been nothing but slow and nothing will load .. step it up @SkyUK

  • Mioewing
    Jenny Reader (@Mioewing) reported from Maidstone, England

    @SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

  • LunaRaye
    Luna Raye (@LunaRaye) reported from Teston, England

    @SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • simoncoid
    simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • Awoogatron
    Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • Tier6
    Tier6 (@Tier6) reported from Maidstone, England

    @SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dbkell
    Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported

    @SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.

  • PaulRidley5
    Paul Ridley (@PaulRidley5) reported

    @woodlyandwigs @SkyHelpTeam I found if if used windows edge then I could get it seems to be a problem on firefox & chrome

  • billy_knight
    Knight (@billy_knight) reported

    @SkyUK my 87 year old dad has someone else’s Netflix attached to his sky account. I’ve called and been told I have to call Netflix. I have and they said it’s down to you. This has been going on months!!! All we want is the accounts unlinked. It’s laughable you can’t do this!

  • Abdoulsk1
    عبد الله (@Abdoulsk1) reported

    @theMadridZone @SkySports This is like Barcelona in 20222 sending Yamal to Brighton for a loan and also trying to sell him to Brighton fc. The board never took La fabrica talents seriously.

  • danielsjourney1
    Daniel Kerley (@danielsjourney1) reported

    Can someone please help me @SkyHelpTeam I pay alot of money for your full fibre gigfast broadband but I just cannot get any sort of strong or consistent WiFi upstairs. I’ve been advised on the phone that I should have been told the speeds won’t be the same in other rooms unless I spend another £6 a month on another service and booster. I shouldn’t have to spend yet more money to receive a service I already pay for. This is ridiculous now, can someone with the authority to make decisions get in touch please as this is very unfair now

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    @SkyHelpTeam How do you not have an active account to help your customers man!! Ffs!!! The forums don't help!!

  • LeeroyBrown01
    Leeroy Brown 🚲 🏍️ 🚙 🛻 (@LeeroyBrown01) reported

    Calling a data cable an umbilical cord just because it’s plugged into an F1 car is just stupid. #f1 #skysports

  • PJBHC
    🅼🆁-🅱 (@PJBHC) reported

    @MV33Racing And @SkySports used the incident as a Christmas advert

  • Lord_vybel
    ELLERY NII TACKIE-BUCKLIN (@Lord_vybel) reported

    @kniipascal_Cfc @theMadridZone @SkySports Perez is threatening an owner to buy his own product funny. No wonder you support Chelsea

  • carl_lewis_91
    Carl (@carl_lewis_91) reported

    @toonpete85 @SkyUK Well im paying 71 a month for Internet, tv and multi room. They've now got it down to 51 a month and removed multiroom, which i dont actually use, so ill take that for now. But apparently every Internet provider is down in carlisle according to a fb group