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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Kent, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 15, 3:19 PM GMT+1.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Ashford, Maidstone, and Cranbrook.

CityProblem TypeReport Time
Ashford Internet 6 hours ago
Maidstone Wi-fi 21 hours ago
Cranbrook Internet 15 days ago

Nearby cities with recent reports

Ashford

1 recent signals

6 hours ago
Maidstone

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • Mioewing
    Jenny Reader (@Mioewing) reported from Maidstone, England

    @SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

  • AshMaidstone
    Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England

    @SkyHelpTeam Sorry doesn’t help all the time. Be constructive please

  • Zommbunnee
    zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....

  • khobr1en100
    Kevin O'Brien (@khobr1en100) reported from Ashford, England

    @SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • tigercat004
    Caroline Manners (@tigercat004) reported from Maidstone, England

    @SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

  • mrshogben7
    Sarah H (@mrshogben7) reported from Maidstone, England

    @SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.

  • PoveyM
    Michael Povey (@PoveyM) reported from Leybourne, England

    @SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

  • Slarty247
    Slarty Claus (@Slarty247) reported from Weavering, England

    Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔

  • MarkBuckland73
    Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • abby249abby
    Abby catherine (@abby249abby) reported from Ashford, England

    My broadband has been nothing but slow and nothing will load .. step it up @SkyUK

  • DoctorDisco63
    OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • mrsmoke1963
    Eamonn (@mrsmoke1963) reported from Ashford, England

    @SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care

  • DollyATL
    Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • HighlandDiane
    Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England

    We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • kentishmaz
    Marie Chapman (@kentishmaz) reported from Maidstone, England

    Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Maidstone, England

    "It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague

  • TheTestingMuse
    David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • johnbhur
    John Hur (@johnbhur) reported

    @SkyHelpTeam It gets better. Useless w*nkers. So basically they don’t offer support at all. Ridiculous

  • GabbyHeysus
    G.Heysus (@GabbyHeysus) reported

    @AFC_Gooner_Mark @SkySports Still doesn’t change the fact ST holders can look down on certain games, then act chivalrous when putting their ticket on TX

  • silentworks59
    Anto (@silentworks59) reported

    Would @SkySports not make the panel a bit more balanced Boyd and pals are so one sided! A clear handball and they arguing it never touched his hand! #scottishprem #celtic #skysports

  • antineil
    Anti Neil (@antineil) reported

    @j_pfc2 Tell us about the ball boy more. You know it's been debunked right? And what did THB say again other than the rumour started by SkySports? Melt. Pay the Charities you scammed in 2010. Give back the cup you stole by cheating and then sit down and shut up

  • OB1473829
    - (@OB1473829) reported

    @AFC_Gooner_Mark @Goonerlad83 @SkySports I’ve never once in my adult life been asked what my GCSE results were and I’m doing pretty well.

  • SimonLester2468
    Simon Lester (@SimonLester2468) reported

    @tedio74 @SkySports Really doesn’t help their cause does he. An individual of extremely low intelligence!

  • Cheds282519
    Cheds (@Cheds282519) reported

    @iRuntheshow1 @SkySports The list is very long if you want to go down that road.. Suttons made a career out of winding up everybody including constant insinuating of refs cheating “penalty to rangers” isn’t as funny when you personalise the refs

  • jonatha54294436
    jonathan baker (@jonatha54294436) reported

    @SkySports I guarantee the boro players had been calling the Saints players cheats all game and THB gesture was in response to that. The players would have had nothing to do with the alleged incident. So let’s all just calm down and take a step back.

  • tenchylad
    SJT (@tenchylad) reported

    @SkySports Unfortunately this past 10 days have now tuned Southampton nationally into one of them clubs no one likes and wants to fail. Yet its their fans that will suffer the most , not the players , manager or owners.

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @Deanstacey1 @JMoore_1996 @SkySports Still would have sold them, would have had the same issues getting home.