Sky Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford, Tenterden and Faversham.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Wi-fi | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England
We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
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Tier6 (@Tier6) reported from Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Holly Steele (@DollyATL) reported from Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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pete (@shade1964) reported from Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Caroline Manners (@tigercat004) reported from Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Adam (@adamhollman) reported from Marden, England
I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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Marie Chapman (@kentishmaz) reported from Maidstone, England
Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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seekharbourloz (@seekharbourloz) reported from Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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Danny Flexen (@DannyFlexen) reported from Snodland, England
@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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Pezza (@pezza1) reported from Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Sarah H (@mrshogben7) reported from Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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gavin (@gavin96391533) reported from Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Ben H (@benh1973) reported from Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Kevin O'Brien (@khobr1en100) reported from Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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simon coid (@simoncoid) reported from Faversham, England
@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Luna Raye (@LunaRaye) reported from Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Jenny Reader (@Mioewing) reported from Maidstone, England
@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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pete (@shade1964) reported from Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Abby catherine (@abby249abby) reported from Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jones (@chrisjones74) reported
@1MickyHazard I agree that caps get thrown around like confetti .. but he said .. and I quote "you're a bad player if you don't play for your country" .. I just think he's on there for the wind up .. he's @SkySports Adrian Durham
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Karl Vogts Sings (@karlvogts) reported
@SkyHelpTeam Hey, my upcoming bills are more expensive than I have agreed on my new contract. Can you help?
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helen desmond (@helendes) reported
@SkyHelpTeam have just been cut off in a call with your support team after nearly an hour trying to sort out a problem - can someone contact me!
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AndyMcWell-S_C_F_C (@amcscfc) reported
@SkyHelpTeam Hi there... I made a call in Dec' to cancel my subscription.. on the call I was told that all I needed to do had been done & my services would automatically be restricted from a future date. That date has now passed & I still have connection. I have cancel My DD.
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ACID23 (@MajinAcid23) reported
@moswaqqz @UtdDistrict @SkySports If I were Luke Shaw, I'd be adamant and stick to my guns. It's then down to the FA to prove this wasn't said via the recording on the referees microphone
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Sandy_SY (@Sandy_SY56) reported
@SkySports Do other top teams have a problem of mentality because they can't even score against some fridge, weakling on the air, tackle merchant, fullback who can't even attack, and a keeper who can't catch a single cross? I fix it for you.
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Laura Hunter (@LauraHunter315) reported
@SkyHelpTeam Hi I’ve been having issues with my broadband, is there any way to get it sorted without having to call?
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arby (@RachelBrennan1) reported
@SkyUK how can i actually speak to a human being and not a recording that points me to online help? Of course i have already done all that hence the call to speak to someone
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Mr Endowed (@daramola4444) reported
@SkySports Big lie , just to defend the ref poor decision
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Ann Morton (@ann0401annie) reported
When you are working from home & are having ongoing broadband & phone issues for more than 5 days. A recorded message saying we are aware is not enough info, please help @SkyHelpTeam