Sky Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Ashford, Maidstone, West Malling, Faversham, Tenterden and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
TV | |
| Ashford |
TV | |
| Maidstone |
TV | |
| West Malling |
TV | |
| Ashford |
TV | |
| Ashford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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James Anderson
(@jrma91) reported
from
Faversham, England
@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
-
Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
-
David Williams
(@TheTestingMuse) reported
from
Ashford, England
@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@SkyUK It's not "superfast" its damn slow at 59mb/s.
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Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
-
zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
-
PCPresenter
(@PcPresenter) reported
from
Maidstone, England
"It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
-
⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Ashrafullah Khan
(@AshMaidstone) reported
from
Maidstone, England
@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
-
Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brigitte Krause
(@TheBrigitteEdit) reported
@edelbrosnan @SkyHelpTeam How long will this take to fix? WFH without WiFi doesn’t work
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Stan the hot dawg
(@stanthehotdawg) reported
@SkyHelpTeam when is the wifi going to be back in north london?! Over 3hrs down!!
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Ben Coleman
(@BenColeman92) reported
@AlexLanigan @SkyHelpTeam Reason i left sky, made working from home impossible. Had no problems with virgin
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thepillaging
(@thepillaging) reported
@SkyHelpTeam ETA for fix of your broadband service in North London? Been over 2 hours now
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Marcus Wheatcroft
(@mashwhe) reported
@SkyHelpTeam how do we claim compensation for no fibre broadband service?
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Anna Darvas 💙
(@AnnaDarvas) reported
@SkyHelpTeam I know you’re working on fixing the outage in North London but do you have a timescale? 1 hour? 24 hours? I need to teach an online class!
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Héloïse Amilcar
(@hamlcr) reported
@SkyHelpTeam I read that resolving the issue could take up to 72hrs. Is it true??? Because I cannot go to an office, I work as a freelance and I cannot go into a coffee place. What is happening?
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Helen
(@helenpsmith26) reported
@SkyHelpTeam I have been on hold for so long for the customer service, my telephone has ran out of charge 😫
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Will
(@willcrazyiii) reported
@SkyHelpTeam Thanks HW, however it appears there is an outage in North London so we are just waiting for service to resume.
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Ellen Feetum
(@ellenf0508) reported
@SkyHelpTeam hi my broadband went down about 11:30 this morning and still not back up. Please can you help? I’m based in the north west so not effected by London problem. Thanks