Sky Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford, West Malling, Faversham, Tenterden and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Ashford |
Internet | |
| West Malling |
Internet | |
| Ashford |
TV | |
| Ashford |
TV | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Jenny Reader
(@Mioewing) reported
from
Maidstone, England
@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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Luna Raye
(@LunaRaye) reported
from
Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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simon coid
(@simoncoid) reported
from
Faversham, England
@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Adam
(@adamhollman) reported
from
Marden, England
I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Tier6
(@Tier6) reported
from
Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Diane Harding 👻💀🦇🏎
(@HighlandDiane) reported
from
Faversham, England
We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
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Marie Chapman
(@kentishmaz) reported
from
Maidstone, England
Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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Danny Flexen
(@DannyFlexen) reported
from
Snodland, England
@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Stott
(@Moleps1892) reported
@muhammad_najil @Route1futbol @SkySports Where did I say that, What I said #nufc should not be held to ransom and move on. If they have set a price and it agreed so be it, but if it agreed and a new price then screw them. Let an unhappy player stay (if it is true he turned down a new contract).
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Little Green Catterpillar 6
(@catterpillar_6) reported
@SkyUK get your ******* **** together there the internet out 2 days in a half
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(HARRY IS DEPRESSED)
(@PSGHARRY9) reported
@JLudociel_16 @Route1futbol @SkySports We are poor some of u guys think we are rich
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Muhammad Najil
(@muhammad_najil) reported
@Moleps1892 @Route1futbol @SkySports So you are telling me they should risk the chance of winning the title only for them to give the player . That is not how this **** works.
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🅿️ercules
(@osamabinwoppin) reported
@Omarkouhen @JohnThund3r @_owurakuampofo but having highlights mishaps openly and unblocked available internationally. And if your issue is “Refs” all of them under fifa authority- so looks towards them not the tourney. Understand who is reporting on what when it comes to afconn, skysports for example do not like afconn
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Simon Nead
(@SimonNead_) reported
@SkyHelpTeam I do that when I sign into my account on the website, but no credit agreement there. How do I change the email address on the app? Little bit more help would be nice!
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Damien Sutherland
(@damostriker) reported
Hi @SkyHelpTeam are there any broadband issues in #glossop? Ours seems to have stopped working but not sure if it’s just us?
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moonpunk
(@moonpunk) reported
Have been paying @btsport £36.49 a month and only allowed to watch on my main Sky box for the last few years! @SkyUK Engineer has just been and arranged for me to buy BT Sport through Sky for £24.99 a month and it works across ALL of my Sky boxes! WTF BT?!
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Matty Davies
(@MattyDavies98_) reported
@SkyHelpTeam Hi Team, no/sporadic internet connection in Doncaster for 3 days. No indication of any issues online, router has been reset multiple times - any ideas please?
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Glyn
(@GROBBO_84) reported
@SkyHelpTeam It depends are you going to send the the same troubleshooting"tips" that you have the last few times I've requested help?