Sky

Sky Outage Report in Kent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kent, England 01/20/2026 16:35

January 20: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, Faversham, Tenterden and Cranbrook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomAshford TV
United KingdomAshford TV
United KingdomMaidstone TV
United KingdomWest Malling TV
United KingdomAshford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • MarkBuckland73 Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • ADAMKIRKLANDQX Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • Awoogatron Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • Mioewing Jenny Reader (@Mioewing) reported from Maidstone, England

    @SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

  • Slarty247 Slarty Claus (@Slarty247) reported from Weavering, England

    Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔

  • SusanSwanny susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • LunaRaye Luna Raye (@LunaRaye) reported from Teston, England

    @SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

  • Zommbunnee zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....

  • ashfordhammer ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • DoctorDisco63 OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • Zommbunnee zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!

  • khobr1en100 Kevin O'Brien (@khobr1en100) reported from Ashford, England

    @SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Scottie01086502 Scottie (@Scottie01086502) reported

    Presently unable to watch Ant and Dec in the kitchen without the sound dropping or the blue screen coming on SKY Q don't hold much hope for the football when it starts soon!! Pathetic service @SkyHelpTeam front room sound dropping even though hard wired!! system a joke!!!

  • lindawemyss1 Linda Wemyss (@lindawemyss1) reported

    @kalrando More than likely won’t even be on @SkySports until after 11.00pm as it’s not on until after the Texas Open finishes! Can’t see that happening to any of the Men’s Majors-poor show @SkySports

  • Vanhulious7 spartacus the lizard ☃️🦓🦩👱‍♀️🦶 (@Vanhulious7) reported

    @SkySports No offence but he has always been a **** player. That ******* skip thing he did was worse than a 3 legged dog 🐶 bodypoping

  • Nadine2512014 Nadine (@Nadine2512014) reported

    Is it just me or is other people have problem's with there @SkyUK Internet?.

  • andrewm57911187 andrew munro (@andrewm57911187) reported

    @SkyFootball @SkySports For **** sake Twitter needs to be managed everybody needs to be accountable, it’s totally out of hand if keyboard wankers can hide behind faceless profile

  • JoeBoyrmd Joe Boyce (@JoeBoyrmd) reported

    @SkySports Why, he's ****

  • MMA_Stig Brian Discombe 💙 (@MMA_Stig) reported

    @SkyHelpTeam can you tell me why some recordings on my 2Tb Q box are showing as part recorded with Software issue quoted? This has happened more than once this week.

  • VsyncG SVY Vsync (@VsyncG) reported

    @Dasher_FN @SkyHelpTeam fix this also give them a ring apparently that fixes

  • ToonArmySun Horacio's Llamas (@ToonArmySun) reported

    @SkyHelpTeam OK, looks like I'll have to do that. But to be clear: watching on my Android, no problem, watching on my desktop PC, no problem. Wanting to watch on my Xbox, no luck. I don't understand why I need to pay more to watch on a different type of device when it works on a PC and phone.

  • AlfieMac91 Alfie (@AlfieMac91) reported

    @SkyHelpTeam 2/2 Due to a faulty sky router and a system error your end. I am now without internet, have 3 sky q mini boxes that don’t work, wife unable to work from home and this will be for at least 9 days 6 years of nearly £100 a month and never missed a bill Unacceptable