Sky outages and service status in Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (67%)
- Phone (33%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford, Faversham, Cranbrook, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Wi-fi | 8 days ago |
|
Ashford
|
Phone | 14 days ago |
|
Faversham
|
Wi-fi | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Michael Jones (@mikej2504) reported from Walderslade, England@SkyUK It's not "superfast" its damn slow at 59mb/s.
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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Jack Godden (@JackG1210) reported from Ashford, England@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
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pete (@shade1964) reported from Ditton, England@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Sean Adams (@smadams96) reported from Snodland, EnglandCan’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Tier6 (@Tier6) reported from Maidstone, England@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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David Williams (@TheTestingMuse) reported from Ashford, England@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
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pete (@shade1964) reported from Ditton, England@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Eamonn (@mrsmoke1963) reported from Ashford, England@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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Steve Wisdom (@Awoogatron) reported from Snodland, England@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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zommbunnee (@Zommbunnee) reported from Coxheath, England@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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Kevin O'Brien (@khobr1en100) reported from Ashford, England@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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simon coid (@simoncoid) reported from Faversham, England@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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L.J.C. (@cheesepudding3) reported@MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.
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Gist Hubz (@GistHubz) reported@SkySports Switzerland matched Argentina for large spells. Playing with 10 men against a team of that quality is an almost impossible task. However, football needs consistency. If Embolo's incident led to a red card, fans deserve to know why similar challenges often go unpunished.
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Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported@MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...
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Jimmy AFC 🌶️ (@jimmytozer) reported@Arsenalnewschan @SkySports He's awful
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George Hyde (@Hydie1) reported@SkyHelpTeam recently my internet and TV have been shocking, not loading pausing to load, shocking picture , slow speed . Why is this? I pay a lot a month for this shocking quality
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Dan Goodman (@dangoodman101) reported@MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless
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Jane Skudder (@janeskuds) reported@MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...
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JizzCoin (@JizzleShizz) reported@MichelleBeckett @SkyUK @VodafoneUK Its quite simple. They do not give a **** about their customers.
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left blank (@leftblank111) reported@MichelleBeckett @SkyUK @VodafoneUK Disgusting company. Came on to my property without permission, ruined my garden (im not a customer) then took almost 6 months to resolve their damage! Im not on their mailing lists despite asking nunerous times to be removed, and the door knockers come monthly
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Michael Knight (@_Michael_Spud_) reported@Hucklegooner @AdamTweddell00 @SkySports They're milking the ******. Pushing it out there, horrible company. Hope it goes bust but it won't because of tiktok videos like this that will help generate a few £££