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Sky outages and service status in Kent, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 20% TV (20%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, and Faversham.

CityProblem TypeReport Time
West Malling Phone 8 days ago
Ashford Phone 8 days ago
West Malling TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • alliechats
    Alison Moore (@alliechats) reported from Maidstone, England

    @SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.

  • RichieTrucker
    Richie (@RichieTrucker) reported from Ashford, England

    @SkyHelpTeam Thanks. It appears a magic reset solved the issue

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Maidstone, England

    That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship

  • TheTestingMuse
    David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • lotoftoast
    lotoftoast (@lotoftoast) reported from Cranbrook, England

    @SkyHelpTeam Same in tn17 been down a hour too

  • Zommbunnee
    zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr

  • AshMaidstone
    Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England

    @SkyHelpTeam Sorry doesn’t help all the time. Be constructive please

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!

  • mrshogben7
    Sarah H (@mrshogben7) reported from Maidstone, England

    @SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.

  • DannyFlexen
    Danny Flexen (@DannyFlexen) reported from Snodland, England

    @PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.

  • abby249abby
    Abby catherine (@abby249abby) reported from Ashford, England

    My broadband has been nothing but slow and nothing will load .. step it up @SkyUK

  • DollyATL
    Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • jrma91
    James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • laurenjean23
    Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • smadams96
    Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • Awoogatron
    Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • khobr1en100
    Kevin O'Brien (@khobr1en100) reported from Ashford, England

    @SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • heyimdaf
    Daf (@heyimdaf) reported

    @SkyHelpTeam On every episode of The Office Movers on Sky Comedy via Virgin On Demand, your subtitles are covering the humorous captions that are burnt into the programme. This happens regularly. Could someone please fix this by top-aligning subtitles when there’s burnt in text?

  • GeorgeT57890681
    Lyndsey (@GeorgeT57890681) reported

    @TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.

  • dean_risley
    Dean Risley (@dean_risley) reported

    @SkySports Can’t you afford a proper footballing host, not a chance of me watching that crap !

  • LeeCPDAFC
    Lee Bowman (@LeeCPDAFC) reported

    @whitters83 @SkyHelpTeam Yes having same issue

  • MoseseMotebang
    Ernesto C Guevara (@MoseseMotebang) reported

    @javed273110 @FabrizioRonald0 @SkySports Wtf was that?🐫

  • Iain_Dodd
    iain dodd (@Iain_Dodd) reported

    @SkyUK my vulnerable parents have been taken advantage of by your sales team and now they have had no service for a week and after hours of my dad trying to talk to someone and things still haven’t improved! I will look to escalate this! 😡

  • Ophelia_ButtsUK
    Ophelia Butts ( ㅅ ) 💙 (@Ophelia_ButtsUK) reported

    Utterly disappointed being a 27 year Diamond customer that I can’t get the 2500Mbps fibre for £35 per month listed for a new customer. I am being told it would cost me £73 a month for a new 24 month contract. Sadly appears no longer any loyalty for a long standing 27 year customer @SkyUK Found a few compatible better deals so it’s goodbye after all this time 😞

  • SirHammerLot25
    Richard Hammer (@SirHammerLot25) reported

    VARsenal v Cov.. What absolutely **** @SkySportsPL @SkySports commentary especially by @Carra23 - SAKA LOST the ball & it went for a corner but according to Carragher it was Sensational. WTF YOU ON ABOUT? WHAT BULLSHIT Commentating

  • LCampbell1985
    Laura Campbell ❤️ (@LCampbell1985) reported

    @Sargy7 @Niconelove @SkyUK You get all the info when you cancel. 3 weeks is a long time to return something. I’ve just done it myself so I know the process!

  • FouldsAilsa
    The Bonnie Quine (@FouldsAilsa) reported

    @Sargy7 @SkyUK Do you a receipt from the post office , that would show the date you handed it over to return it by post any delay after that is down to the GPO