Sky

Sky Outage Report in Kent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kent, England 01/13/2026 14:10

January 13: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Ashford, Maidstone, West Malling, Faversham, Tenterden and Cranbrook.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford TV
United KingdomAshford TV
United KingdomMaidstone TV
United KingdomWest Malling TV
United KingdomAshford TV
United KingdomAshford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • jrma91 James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • lotoftoast lotoftoast (@lotoftoast) reported from Cranbrook, England

    @SkyHelpTeam Same in tn17 been down a hour too

  • puzzledzimbo Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️‍🌈 (@puzzledzimbo) reported from Maidstone, England

    Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic

  • TheTestingMuse David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • HowardCCox Howard Cox (@HowardCCox) reported from Cranbrook, England

    .@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?

  • Zommbunnee zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(

  • JackG1210 Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • PcPresenter PCPresenter (@PcPresenter) reported from Maidstone, England

    "It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague

  • Zommbunnee zommbunnee (@Zommbunnee) reported from Coxheath, England

    @SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • ashfordhammer ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • AshMaidstone Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England

    @SkyHelpTeam Sorry doesn’t help all the time. Be constructive please

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • Slarty247 Slarty Claus (@Slarty247) reported from Weavering, England

    Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • PcPresenter PCPresenter (@PcPresenter) reported from Maidstone, England

    That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBrigitteEdit Brigitte Krause (@TheBrigitteEdit) reported

    @edelbrosnan @SkyHelpTeam How long will this take to fix? WFH without WiFi doesn’t work

  • stanthehotdawg Stan the hot dawg (@stanthehotdawg) reported

    @SkyHelpTeam when is the wifi going to be back in north london?! Over 3hrs down!!

  • BenColeman92 Ben Coleman (@BenColeman92) reported

    @AlexLanigan @SkyHelpTeam Reason i left sky, made working from home impossible. Had no problems with virgin

  • thepillaging thepillaging (@thepillaging) reported

    @SkyHelpTeam ETA for fix of your broadband service in North London? Been over 2 hours now

  • mashwhe Marcus Wheatcroft (@mashwhe) reported

    @SkyHelpTeam how do we claim compensation for no fibre broadband service?

  • AnnaDarvas Anna Darvas 💙 (@AnnaDarvas) reported

    @SkyHelpTeam I know you’re working on fixing the outage in North London but do you have a timescale? 1 hour? 24 hours? I need to teach an online class!

  • hamlcr Héloïse Amilcar (@hamlcr) reported

    @SkyHelpTeam I read that resolving the issue could take up to 72hrs. Is it true??? Because I cannot go to an office, I work as a freelance and I cannot go into a coffee place. What is happening?

  • helenpsmith26 Helen (@helenpsmith26) reported

    @SkyHelpTeam I have been on hold for so long for the customer service, my telephone has ran out of charge 😫

  • willcrazyiii Will (@willcrazyiii) reported

    @SkyHelpTeam Thanks HW, however it appears there is an outage in North London so we are just waiting for service to resume.

  • ellenf0508 Ellen Feetum (@ellenf0508) reported

    @SkyHelpTeam hi my broadband went down about 11:30 this morning and still not back up. Please can you help? I’m based in the north west so not effected by London problem. Thanks