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Sky outages and service status in Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and TV.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% TV (25%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, and Faversham.

CityProblem TypeReport Time
West Malling Phone 13 days ago
Ashford Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • SusanSwanny
    susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • mrshogben7
    Sarah H (@mrshogben7) reported from Maidstone, England

    @SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.

  • HewettIan
    Ian Hewett (@HewettIan) reported from Kennington, England

    @SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it

  • Tier6
    Tier6 (@Tier6) reported from Maidstone, England

    @SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles

  • ashfordhammer
    ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • seekharbourloz
    seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • shade1964
    pete (@shade1964) reported from Ditton, England

    @SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide

  • HowardCCox
    Howard Cox (@HowardCCox) reported from Cranbrook, England

    .@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • AngusWillson
    Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr

  • MarkBuckland73
    Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • mrsmoke1963
    Eamonn (@mrsmoke1963) reported from Ashford, England

    @SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care

  • BilPaBroMai
    Paul Billanie (@BilPaBroMai) reported from Maidstone, England

    @SkyHelpTeam absolutely ridiculous that live chat puts you through to the stupid AI system first that no matter how many times you ask to talk to a human or won't put you through. Fine don't get extra money with a broadband upgrade I wanted to discuss... stupid AI

  • Slarty247
    Slarty Claus (@Slarty247) reported from Weavering, England

    Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bramley_Tel
    Bramley Tez (@Bramley_Tel) reported

    @HLTCO The level of punditry on SkySports, TNT etc is really poor. Male and female in equal measure. Poor analysis, blatant bias and clickbait. The fall off is mental.

  • artblockmusic
    Art Block (@artblockmusic) reported

    @stephen_elsley @AndyMurton1 My skysports + is down. So annoying!

  • robgibb01
    Robert Gibbons (@robgibb01) reported

    No build up to the villa game then. Another season still same **** @skysports

  • Daisysdad69
    sc69 (@Daisysdad69) reported

    @SkyUK come on sort out this UHD outage...certainly for the F1 race tmrw!!

  • beany74
    Archie (@beany74) reported

    The commentary on the #nufc match is awful, sort it out @skysports

  • MByrne94406
    Mark Byrne (@MByrne94406) reported

    @PureWrecsam @dale_sando @SkySports And she’s now deleted it, probably because it was a simple solution and she felt stupid.

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports We're feeling bad because sky sports is still crap

  • neilm2110
    Neil M (@neilm2110) reported

    And now comes the analysis that Man Utd were poor and nothing about how good Hull City were @footballontnt @SkySports

  • Poyder1
    Kieran Ian Mills (@Poyder1) reported

    @IRVCHESTER @SkySports Time gets added on when players go down to run the time down

  • MRB1892
    MRB (@MRB1892) reported

    @PricePaul67662 @ToonFan14 @SkySports It was never good in the first place