Sky Outage Report in Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford, West Malling, Faversham and Tenterden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Ian Nock
(@iannock) reported
from
Faversham, England
@simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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Diane Harding 👻💀🦇🏎
(@HighlandDiane) reported
from
Faversham, England
We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
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neil jessop
(@b4ades1978) reported
from
Maidstone, England
@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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Alison Moore
(@alliechats) reported
from
Maidstone, England
@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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simon coid
(@simoncoid) reported
from
Faversham, England
@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Sean Adams
(@smadams96) reported
from
Snodland, England
Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Michael Povey
(@PoveyM) reported
from
Leybourne, England
@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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Tier6
(@Tier6) reported
from
Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Lasenby
(@LordLasenby) reported
@SkySports please fix the QPR commentary, sick of hearing about Bournemouth
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Richard Frame
(@rafthemaster) reported
@SkyHelpTeam do you have a person who can check broadband availability - your website is appalling, took me 6 refreshes to get it to fully load then it says best you can do is 18mbps service… I used to have 80 from you then I went to @VodafoneUK for 900, this can’t be right
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Leah Robinson
(@LeahGraham_85) reported
@SkyHelpTeam my internet has been down all day, is there a known problem?
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Seditionist Finn
(@finn53157685) reported
@LeeJame57207337 @SkyUK @Lord_Crunchy When you put it like that, it doesn't sound so bad after all.
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Ashley Martin
(@Mush011288) reported
Currently watching Stoke on the red button but it’s on mute as it’s the derby commentary on ffs sky you really are ****!!! Sort this **** out @SkySports
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Ben
(@benlkin) reported
@SkySports @virginmedia Not sure if it’s a Sky issue or a Virgin issue, but when I’m using the red button to try and watch the Stoke match tonight, i’m getting commentary from the wrong game? Help?
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Robert Fox III
(@ThisThirdRobert) reported
@SkySports you got audio problems on red button. Wrong audio to each game
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Ashley Martin
(@Mush011288) reported
Trying watch Blackpool Stoke on the red button but I’ve got Derby commentary??? WTF?? 😡😡😡 @SkySports
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Ally Middleman
(@MiddlemanAlly) reported
@SkyHelpTeam My internet has been down all day. I have rang the sky and they told me to just reset it, I’ve done that. I tested my connection online and it’s saying there is no known problems in my area. My internet isn’t working and neither is my mothers who lives 10 mins away
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Claudine Collins
(@claudinecollins) reported
@SkyHelpTeam when is the clock issue going to be fixed please. Ours still says an hour ahead. Thanks.