Sky Outage Report in Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Ashford, West Malling, Maidstone, Faversham, Tenterden and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| West Malling |
Internet | |
| Ashford |
TV | |
| Ashford |
TV | |
| Maidstone |
TV | |
| West Malling |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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simon coid
(@simoncoid) reported
from
Faversham, England
@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Sean Adams
(@smadams96) reported
from
Snodland, England
Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Tier6
(@Tier6) reported
from
Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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neil jessop
(@b4ades1978) reported
from
Maidstone, England
@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Diane Harding 👻💀🦇🏎
(@HighlandDiane) reported
from
Faversham, England
We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
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Marie Chapman
(@kentishmaz) reported
from
Maidstone, England
Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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Alison Moore
(@alliechats) reported
from
Maidstone, England
@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.
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Ian Nock
(@iannock) reported
from
Faversham, England
@simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Jungas
(@JimmyJungas) reported
@bigmaverick1 @SkySports @BT You're with Rangers on this? Smaller clubs will struggle without the money. Times are bleak for many as it is with increasing costs. Yeah, the deal is ****. I get that. But what other options are there? 4.30pm is considered a prime slot btw. We only got it as EPL not started.
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Lainey McQuaid 👩🏻👩🏻🌈🐶🐶🇵🇸🇺🇦
(@laineymcquaid) reported
@SkySports that red card for Marsch was given quite cheaply. If Jesse did say something untoward to the ref and deserved the red, we need to know what he said. Klopp loses it frequently at refs and linespersons and never gets carded. Not seeing the difference here, tbh.#BRELEE
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@SkyHelpTeam I did this and no response aside form 'thanks for your DM we will get some one to help' and that was 18 hrs ago!
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Jodie Warrington
(@jodie8595) reported
@SkyHelpTeam It’s saying no known issues In my area and that everything is working but it’s not!! It’s been down an hour now and I have work to do! My son has school work to complete! When is it going to be back on?
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Anthony Butler
(@Anthony27836906) reported
@SkyHelpTeam I was able to use my Sky mobile roaming in Austria no problem but cannot connect in Germany with Telekom!! Please advise what the problem is!
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Aphrodite in a nightie.
(@Bassdots) reported
@SkyUK you guys need to get it together. The internet is not working.
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Sarah Burt
(@Sarahsimbacat) reported
@SkyHelpTeam @ofcom made two complaints to Sky about service over the last 4 days. Just been told that they had been closed down!!!! What’s the point of a complaints department if you don’t deal with the customer complaint
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Gullible Gooner
(@gulliblegooner) reported
@SkySports This is what I don't get about G Nev. He thinks just cos the words leave his mouth they hold validity. How ******** would he know how to manage a team or what tactics look like. #ValanciaFc
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🔰 Ian C 🔰 😷 🔴⚪⚫
(@IPLRCrompton27) reported
Hi @SkyHelpTeam Is the broadband down? We've been without service for 3 hours now.
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Aaron Simmonds
(@simo__44) reported
@SkyHelpTeam they do not ive been in a call with sky this morning and you can’t provide my connection speed as BT are withholding this data from sky i have to run a speed test from app when it drops to gather info to pass on to BT. And sky confirm things happening in background with BT to fix