Sky outages and service status in Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and TV.
- Phone (50%)
- Internet (25%)
- TV (25%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: West Malling, Ashford, and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
Phone | 14 days ago |
|
Ashford
|
Phone | 14 days ago |
Community Discussion
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Sarah H (@mrshogben7) reported from Maidstone, England@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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simon coid (@simoncoid) reported from Faversham, England@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Slarty Claus (@Slarty247) reported from Weavering, EnglandIs it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Tier6 (@Tier6) reported from Maidstone, England@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Paul Billanie (@BilPaBroMai) reported from Maidstone, England@SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr
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Eamonn (@mrsmoke1963) reported from Ashford, England@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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pete (@shade1964) reported from Ditton, England@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Ian Nock (@iannock) reported from Faversham, England@simongauntlett @paulgray_DS @amazon @Google @Apple @SkyUK @BBCOne I have one Google Home as well... It is messed up for me as it does not support Google Suite for calendars or contacts unlike Amazon Alexa... I know it sounds really dumb.
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Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK You keep advertising these new customer prices, surely this is a sleep in the face to all is loyal customers that just want a fair deal
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neil jessop (@b4ades1978) reported from Maidstone, England@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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Lewis (@lgriffiths200) reported from Ashford, England@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Steve Wisdom (@Awoogatron) reported from Snodland, England@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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Richie (@RichieTrucker) reported from Ashford, England@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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pete (@shade1964) reported from Ditton, England@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@sclats01) reported@SkySports absolute **** stream for the Tottenham game tonite, it’s 1990s quality. Bullshit backwater stream on + not even on the main uhd ffs
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David Perez (@DavidPerezUK) reported@steevi1da @SkySports An illegal stream is better quality. Ridiculous service from Sky Q
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Mark Somerset (@MarkSomerset1) reported@SkySports They can have him aswell, he's in mega money and on his way down
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JpdHicks (@cotswoldknight_) reported@NUFCDon @SkySports Never watch the build up anymore, switch on when game kicks off, change channel at half time then switch off at full time
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Jimmy Moore (@JimmyMoore12) reportedGive it a rest. It’s not happening and no amount of posts, articles or BS links from @alex_crook and @SkySports is going to make it happen. I’ve never seen a move more desperate for the media to help get done than this one.
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Mark McConville (@Markaccus) reportedCommentary is ******* awful, even by @SkySports standards, and the coverage in general seems amateurish. #nufc
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Mikel Supreme (@Otees13) reported@gunnerpunner Notice how fast @Carra23 has dropped his anti Chelsea crap Now his buddy is managing them he’s suddenly clapping @SkySports I’d be embarrassed but I know you don’t care
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Alex (@wilsoa10) reported**** the @BBCSport it needs defunding. **** sly sports @SkySports They’re sellouts to the corruption. Hall wouldn’t want to downgrade he’s to good for the man reds already. His family supports #NUFC he’s home.
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Heather human rights now, no hierarchy, no borders (@heather09353201) reported@skinnywinger @SkySports My thoughts too. Their broadband is even worse. Customer service worse still.
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Paul💙🎶🎶 (@Paul05624649) reported@NUFCDon @SkySports Yep I agree. It wouldn't be quite so bad if they could actually string a coherent sentence together. Its like lads night out talking ****. Never understood how Merson keeps his job. Its very unprofessional...