Sky

Sky Outage Report in Kent, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kent, England 12/24/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Ashford, Maidstone, Cranbrook and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford TV
United KingdomMaidstone TV
United KingdomMaidstone Internet
United KingdomCranbrook TV
United KingdomMaidstone Total Blackout
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide

  • mrshogben7 Sarah H (@mrshogben7) reported from Maidstone, England

    @SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.

  • simoncoid simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • gavin96391533 gavin (@gavin96391533) reported from Ashford, England

    I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental

  • kentishmaz Marie Chapman (@kentishmaz) reported from Maidstone, England

    Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

  • DoctorDisco63 OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • DannyFlexen Danny Flexen (@DannyFlexen) reported from Snodland, England

    @PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.

  • Tier6 Tier6 (@Tier6) reported from Maidstone, England

    @SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.

  • Mioewing Jenny Reader (@Mioewing) reported from Maidstone, England

    @SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

  • MarkBuckland73 Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • seekharbourloz seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • khobr1en100 Kevin O'Brien (@khobr1en100) reported from Ashford, England

    @SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.

  • DollyATL Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • benh1973 Ben H (@benh1973) reported from Boughton Aluph, England

    @SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it

  • LunaRaye Luna Raye (@LunaRaye) reported from Teston, England

    @SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

  • adamhollman Adam (@adamhollman) reported from Marden, England

    I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinDB1974 Justin Bentley (@JustinDB1974) reported

    @SkyHelpTeam I've had several calls today claiming to be from yr technical team wanting to discuss routers etc, 01460 358775, though it sounded like an overseas call centre & shortly after 01055769686 which said the Internet was going down in 4hrs and to press 1 to s/w someone

  • StaceyKing6_ Stacey (@StaceyKing6_) reported

    @SkyHelpTeam My broadband connection is lagging bad, this is not good as I’m losing days worth of work. Please can you send an engineer out?!!!

  • kevdig00 Kev (@kevdig00) reported

    @SkyHelpTeam checked the link, tested the connection but our Internet is still down since there was an engineer in the street yesterday. Unacceptable

  • jennistoni Jen (@jennistoni) reported

    @SkyHelpTeam Hi already had 2 engineers from openreach come and said the cable is broken. No one is telling when this is going to be fixed. I'm paying for WiFi that I have not had since 9th. You're not providing me the service I am paying you for!

  • EmilyRHayden Emily Hayden (@EmilyRHayden) reported

    @SkyHelpTeam Thanks for the quick response but the last update on the fibre outage was at 8.03am. Any timescale for repair?

  • HBeddowes Helen Beddowes (@HBeddowes) reported

    @SkyHelpTeam can I have an update on todays broadband issues please? Your link for 'support' is not helping me, its a problem your end

  • JonnyBain Jonny Bain (@JonnyBain) reported

    @SkyHelpTeam The Internet in London E15 has been dropping in and out for days. People are trying to work from home. Why should we pay for your terrible service? You don't supply what you promise in your sales.

  • mrlewisrowling mr lewis rowling (@mrlewisrowling) reported

    @SkyHelpTeam Question to all Is the broad band the problem or just the wiri on the sky router .see quite a few complaining about WiFi ?

  • EmilyRHayden Emily Hayden (@EmilyRHayden) reported

    Broadband outage in my village all morning. When will it be back online @SkyUK? #skybroadband

  • KLberwick81 Kirsty Berwick (@KLberwick81) reported

    @SkyHelpTeam we’ve had issues with broadband connection this morning, run a test and told we need an engineer to come out. We now seem to be working. I have tried to contact you to cancel engineer, there is no option to do this on line and I can’t get through on the phone?