Sky outages and service status in Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (67%)
- Phone (33%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford, Faversham, Cranbrook, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Wi-fi | 9 days ago |
|
Ashford
|
Phone | 15 days ago |
|
Faversham
|
Wi-fi | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Ben H (@benh1973) reported from Boughton Aluph, England@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Paul Billanie (@BilPaBroMai) reported from Maidstone, England@SkyHelpTeam how ridiculous to bump up to more than double the contract because a customer went 'out of contract' predicted bill was there only to be bumped when trying to take payments which caused it to fail but can't talk to anyone because the. Bill is unpaid grrrr
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️ (@ashfordhammer) reported from Ashford, EnglandWho ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Michael Jones (@mikej2504) reported from Walderslade, England@SkyUK It's not "superfast" its damn slow at 59mb/s.
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Abby catherine (@abby249abby) reported from Ashford, EnglandMy broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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lotoftoast (@lotoftoast) reported from Cranbrook, England@SkyHelpTeam Same in tn17 been down a hour too
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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neil jessop (@b4ades1978) reported from Maidstone, England@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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David Williams (@TheTestingMuse) reported from Ashford, England@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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pete (@shade1964) reported from Ditton, England@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Alison Moore (@alliechats) reported from Maidstone, England@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Steve Wisdom (@Awoogatron) reported from Snodland, England@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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Tier6 (@Tier6) reported from Maidstone, England@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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Sarah H (@mrshogben7) reported from Maidstone, England@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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PCPresenter (@PcPresenter) reported from Maidstone, England"It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ヴァルター nwayenkufre #MUFC (@nwayenkufre) reported@SkyNews @SkySports @SkyNews what is the agenda? That all the plaudits went to Jude and and not KK...we all listened to what the coach and jude said and in no way did it signal this agenda you are trying very hard to set....or is it for clicks
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sue leach (@LeachSie) reported@MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate
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Enzo Ferro (@EnzoFerro2023) reported@MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.
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Crash. (@Crash49676428) reported@GazWallace402 @SkySports No. The law says if the ball touches the camera which it did it becomes a dead ball play must stop thats the law no goal free kick to Norway that's the law , the law was broken and disadvantage to Norway which by definition is cheating
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Dmh (@Dmhches) reported@SkySports He couldn’t help the team, no he was the one that hurt his own team. Let’s have some accountability shall we
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Max Point (@Max_Point23) reported@MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.
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Michael Crick (@MichaelLCrick) reported@MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.
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Jason Symington (@Symingtonjason) reported@keane016 @SkyHelpTeam This happened to me too, line is terrible and was hung up on several times!!
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ANIA GABB (@aniagabb) reported@SkyHelpTeam we are absolutely disgusted by your service. Last Sunday we contacted you saying our cable was damaged and we don’t have any broadband - you assured us that open reach would be here in 48 hours - a week on nothings been fixed!! This is not acceptable!!
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Neal_in_Surrey (@MarcNeal18745) reported@MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x