Sky outages and service status in Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Ashford, and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Internet | 10 days ago |
|
Maidstone
|
Internet | 15 days ago |
Community Discussion
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Sarah H (@mrshogben7) reported from Maidstone, England@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Richie (@RichieTrucker) reported from Ashford, England@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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David Williams (@TheTestingMuse) reported from Ashford, England@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Ben H (@benh1973) reported from Boughton Aluph, England@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Jenny Reader (@Mioewing) reported from Maidstone, England@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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gavin (@gavin96391533) reported from Ashford, EnglandI’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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neil jessop (@b4ades1978) reported from Maidstone, England@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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Howard Cox (@HowardCCox) reported from Cranbrook, England.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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James Anderson (@jrma91) reported from Faversham, England@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK You keep advertising these new customer prices, surely this is a sleep in the face to all is loyal customers that just want a fair deal
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Michael Jones (@mikej2504) reported from Walderslade, England@SkyUK It's not "superfast" its damn slow at 59mb/s.
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Abby catherine (@abby249abby) reported from Ashford, EnglandMy broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, EnglandWe have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
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lotoftoast (@lotoftoast) reported from Cranbrook, England@SkyHelpTeam Same in tn17 been down a hour too
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Llew (@SilverFoxLlew) reported@SkyHelpTeam Delighted to have been a customer for 26 years and now receiving the most appalling customer service. Your Sky Mobile team are inept, incapable of resolving my issue, and trying to charge me for the privilege. @Ofcom action next.
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Nick (@Rebel0014) reported@SkyHelpTeam got a message to upgrade broadband to fibre and cost will be the same. It’s £16 a month more when I try to book engineer. Can you help ?
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Lee.M (@leemartin8) reported@fredyagun @SkySports Makes absolutely no sense for Newcastle to sell. SCR position will not be a worry after Bruno sale (arguably already fine), the sale of Hall would just give us extra unneeded breathing space which would hurt us a year or two down the line. Got to spread sales out for the rules.
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amit (@akantaaa) reported@SkyUK your customer service has become awful over the years. It's impossible to resolve an issues or get someone to call you back. When is this going to be addressed?
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Terry Davies (@TelDavies) reportedAnyone got a direct email contact for complaints for #SKYUK 🙏 Another 95 minutes on a call without being resolved That's now 11 calls 🙈Today passed to 5 different individuals having to go through issues AGAIN without anything being resolved 😡😡
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Kirsty (@kirsty1912) reported@SkySports rubbish service yet again! Remind me why I pay for this crap?! Mid match and I get kicked off!
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(tez7n2) (@MickeyDN7) reportedWTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports
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KDavo80 (@KDavo80) reported@SkySports Seen all this before, buy, buy, buy and buy again, that will fix it all. Literally don’t get what Chelsea are doing or building. Just buy a stupid amount and hope the manager can make a functioning team?? Buy so others can’t get em and try win that way?
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Karen Rawlings (@KarenRawlings9) reportedAbsolutely appalled by @SkyUK. My elderly parent paid £40 for TV installation, yet the engineers refused to install it and showed no interest in helping. They left an elderly customer distressed and upset. Charging for a service you don’t provide is unacceptable.
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Mindful Logic (@amanni82) reported@AnfieIdFix How much stock do you put in Sky sports? Other journos like @davidlynchlfc have said the club want to fix RB. I'd trust him more than Skysports