Sky Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Ashford, West Malling, Maidstone, Faversham, Tenterden and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| West Malling |
Internet | |
| Ashford |
TV | |
| Ashford |
TV | |
| Maidstone |
TV | |
| West Malling |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Jenny Reader
(@Mioewing) reported
from
Maidstone, England
@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
-
Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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Mark Buckland
(@MarkBuckland73) reported
from
Ashford, England
@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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Luna Raye
(@LunaRaye) reported
from
Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
-
Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
-
Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
-
Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
-
zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Kevin O'Brien
(@khobr1en100) reported
from
Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Pezza
(@pezza1) reported
from
Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@happymamma36) reported
@SkyHelpTeam is there anyone I can DM please? A vulnerable customer signed up to Sky TV & Broadband, specifically asked for payment to the taken on a certain date. The money showed as pending in the bank. Turns out payment wasn't taken, person has accrued charges & out of pocket
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Soph v34.4
(@sophb66) reported
@steeleyp_ @SkyHelpTeam I am lucky I can afford it but I know many people cannot, then they won’t let you cancel mid contract so you are ******
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PS
(@steeleyp_) reported
@sophb66 @SkyHelpTeam Anybody signing up to this non-essential service does so in the knowledge that prices can rise in April. Unless explicitly price guaranteed, they’ve not any argument whatsoever against it.
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Hailey Richardson
(@misshaileyshaw) reported
@SkyHelpTeam @stoneman050367 I called earlier and despite being with sky 22 years, the best I could get was a £2 reduction if I recontacted for another 18 months (so you can put the price up again?) Unfortunately we can’t cancel as we’re in contract but will be doing so when we’re not.
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kim jenkins
(@CougarDychen) reported
@SkyHelpTeam hi I have just checked on my account and it is saying there is a problem with my sky id saying there is a old account linked, but it will not let me do anything about it
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Rohan J Sagar
(@rjsagar) reported
@SkyHelpTeam You may have come a long way but the latest price hikes have finally given me the tough decision to end my time with Sky. In addition, I noted a comment about your great customer service ….. sadly this is something I have not experienced on several recent calls! Oh well …
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🇿🇼𝖅𝖎𝖒𝕸𝖆𝖛𝖊𝖗𝖎𝖈𝖐🇿🇼 ®️
(@mrmupa) reported
@TheBlueDodger @SkySports This guy does not care about the Chelsea fan base! Has he ever mentioned them when he hasn't been probed? Now he is making these stupid jokes! Idiot!
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Jason Fage
(@jfagej) reported
@SkyHelpTeam @purplepenguin81 The BBC one HD channel is very poor quality. Prices have gone up again this week and the service is getting worse.
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Steven White
(@thewhitestuff10) reported
@SkyHelpTeam Hi, I’ve tried for 2 weeks now to connect my new sky mobile to any wifi and it hasn’t worked anywhere yet. Tried several online links to help me and nothing has worked so far
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Stan Franks
(@StanFranks3) reported
@SkyHelpTeam Why has the broadband speed been slow the last 7 days in the RM9 area. Terrible unable to view streams and wait ages for websites to load? Unless improvements are made soon I will be changing service provider!