Sky Outage Report in Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Ashford, Maidstone, West Malling, Faversham, Tenterden and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
TV | |
| Maidstone |
TV | |
| West Malling |
TV | |
| Ashford |
TV | |
| Ashford |
TV | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Marie Chapman
(@kentishmaz) reported
from
Maidstone, England
Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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Mark Buckland
(@MarkBuckland73) reported
from
Ashford, England
@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Luna Raye
(@LunaRaye) reported
from
Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Kevin O'Brien
(@khobr1en100) reported
from
Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.
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Jenny Reader
(@Mioewing) reported
from
Maidstone, England
@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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Nick Rook
(@nick_rook) reported
from
Faversham, England
@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
-
Pezza
(@pezza1) reported
from
Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Adam
(@adamhollman) reported
from
Marden, England
I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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Danny Flexen
(@DannyFlexen) reported
from
Snodland, England
@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
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OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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vulcansupporter
(@vulcanhappy) reported
@SkyHelpTeam Please can you let me know which no. to call on. Also of note, I continually on average have one bar of signal strength. The only thing that hasn’t been done is a replacement SIM card
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Garry Clark
(@Gmski) reported
@SkyHelpTeam Thanks, just as I thought. A colleague of mine said he had issues getting his Virgin media and Sky Q to handshake. It would only be Sky protect you would lose if you had it as part of your subscription and none of the apps correct?
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Elaine Rumsey
(@ElaineRumsey) reported
@SkyUK My mum has been left without TV all week only had sky Glass for two weeks each day something else went wrong now left with nothing. New TV today was a no show. Terrible customer service for her.
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Cs.
(@Coskoiy) reported
@SkyHelpTeam why is it so hard to get through to customer service can hardly get your contact number then I need to talk to the virtual assistant then get hung up on absolute disgrace 😡
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vulcansupporter
(@vulcanhappy) reported
@SkyHelpTeam hi, recently had new phone because I was having call issues on the old phone and the problem still exists on the new phone
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sully
(@tsully1015) reported
@SkyHelpTeam do you only reply to people that have easy problems to fix wereas you have left me without internet for 5 months and think this is acceptable ?
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Lynn Sbaih
(@TweetsbyLynn) reported
@SkyHelpTeam It's showing that there are problems in the area.
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Hay-z
(@MarkHay57056719) reported
@LindaDPotter @SkyHelpTeam Getting exactly the same issue and I haven’t ordered Sky Glass either?
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Val Burns
(@valleriburns) reported
@SkyHelpTeam @Branstonmum I have the same problem, unable to get into My Sky App then the message about Sky Glass appears and it's stuck. I've sent DM but then auto menu takes over which is no help.
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Kirstin Bailey
(@Branstonmum) reported
@valleriburns @SkyHelpTeam I'm on with them now. No solution yet. All I wanted to do was check my data in my piggy bank!