Sky outages and service status in Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Kent, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 16, 10:36 PM GMT+1.
- Internet (40%)
- TV (40%)
- Wi-fi (20%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: West Malling, Maidstone, Ashford, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
TV | 12 hours ago |
|
Maidstone
|
TV | 13 hours ago |
|
Ashford
|
Internet | 2 days ago |
|
Maidstone
|
Wi-fi | 2 days ago |
|
Cranbrook
|
Internet | 17 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Richie (@RichieTrucker) reported from Ashford, England@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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Mark Buckland (@MarkBuckland73) reported from Ashford, England@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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simon coid (@simoncoid) reported from Faversham, England@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Sean Adams (@smadams96) reported from Snodland, EnglandCan’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Howard Cox (@HowardCCox) reported from Cranbrook, England.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Slarty Claus (@Slarty247) reported from Weavering, EnglandIs it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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seekharbourloz (@seekharbourloz) reported from Ashford, EnglandBrilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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Jenny Reader (@Mioewing) reported from Maidstone, England@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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Luna Raye (@LunaRaye) reported from Teston, England@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Danny Flexen (@DannyFlexen) reported from Snodland, England@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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gavin (@gavin96391533) reported from Ashford, EnglandI’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
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neil jessop (@b4ades1978) reported from Maidstone, England@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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Abby catherine (@abby249abby) reported from Ashford, EnglandMy broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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richard pearson (@dikyp_vip) reported@Saint_Barry @SkySports Guess you support Southampton what a **** club you support players mocking other players,ball boys keeping hold of ball fans throwing **** at team coach and to top all that of a bunch of cheating ***** go take your face and you club for a **** your an embarrassment
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irene griffiths (@irene_griffiths) reported@GaryWil48929949 @SkySports They won’t say anything about that because it will show brought in a bad light, you must remember little old Southampton who never said boo to a goose, apparently did the nasty deed. We’re now the scum of the earth and it’s not even been proven we did anything
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Simon Lester (@SimonLester2468) reported@tedio74 @SkySports Really doesn’t help their cause does he. An individual of extremely low intelligence!
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Danielle C (@Dani1987C) reported@Izzywatsonwo @iRuntheshow1 @SkySports Maybe it would be different if St Mirren never had a perfectly good goal against you chopped off or Shankland’s one against Rangers was chopped off. Poor wee Hearts though. Btw there was **** all wrong with our penalty on Wednesday.
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Sean (@SeanO1888) reported@ScottishFA Kris Boyd is the cheerleader for division. He should be banned from TV screens indefinitely. His devious behaviour is now a safety issue for SFA employees. Shocking again from @SkySports
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stuart hamilton (@spamo23) reported@AFC_Gooner_Mark @SkySports That's actually awful parenting! He'll be up late anyway. FFS
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GoonerGray (@GBigDawg45) reported@SkySports Only does this **** because he knows camera on him
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G.Heysus (@GabbyHeysus) reported@AFC_Gooner_Mark @SkySports Still doesn’t change the fact ST holders can look down on certain games, then act chivalrous when putting their ticket on TX
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Elliot Faggetter 🏁 (@MrEFaggetter) reported@SkyUK I used your web chat service today to request an engineer to visit to move the WiFi installation, that the engineer said he would do FOC if he had to come back... I was told it would be £60. This was then waived... I was promised a call from an engineer to confirm....
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chrisblakey (@chrisblakey51) reported@SkySports I remember when saints were known as a nice family club. That rep seems to have exploded spectacularly this week. Spygate screw up, petulant ball boy and this fella with his binocular gesture AND his disrespect to Liam ayling have all taken the club down in flames 🔥 #saints #sfc