Sky Outage Report in Kent, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: Cranbrook, Maidstone, Ashford, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook
|
Internet | 4 days ago |
|
Maidstone
|
6 days ago | |
|
Maidstone
|
TV | 15 days ago |
|
Maidstone
|
TV | 19 days ago |
|
Maidstone
|
TV | 1 month ago |
|
Maidstone
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Danny Flexen (@DannyFlexen) reported from Snodland, England@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
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Adam (@adamhollman) reported from Marden, EnglandI wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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pete (@shade1964) reported from Ditton, England@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Pezza (@pezza1) reported from Ashford, England@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Kevin O'Brien (@khobr1en100) reported from Ashford, England@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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Tier6 (@Tier6) reported from Maidstone, England@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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pete (@shade1964) reported from Ditton, England@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Jenny Reader (@Mioewing) reported from Maidstone, England@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Mark Buckland (@MarkBuckland73) reported from Ashford, England@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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simon coid (@simoncoid) reported from Faversham, England@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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pete (@shade1964) reported from Ditton, England@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Luna Raye (@LunaRaye) reported from Teston, England@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Ben H (@benh1973) reported from Boughton Aluph, England@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Sarah H (@mrshogben7) reported from Maidstone, England@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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seekharbourloz (@seekharbourloz) reported from Ashford, EnglandBrilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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Marie Chapman (@kentishmaz) reported from Maidstone, EnglandBit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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gavin (@gavin96391533) reported from Ashford, EnglandI’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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er...kitkit hk (@er_kitkit) reported@SkyHelpTeam I did try all steps before. Power reset your sky hub several times and the internet light is always OFF. I am not able to sign in my account in your website either. It showed access denied so I cannot test my connection.
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Steve (@JohnoNo2) reported@SkySports every Chanel getting a signal apart from @ITV4 how weird is that. It’s if you don’t want competition for air time
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Ra20r7 (@ra20r7) reported@SkyHelpTeam No because I am watching the race live and don't want to miss anything and because of the signal been jumpy as he'll just missed a crucial pass with Lewis Hamilton not happy at all I pay alot of money and expect better
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Rory (@RoryRoryB154) reported@SkySports @SkySportsF1 So just because Max came off worst, it makes Hamilton a cheat? Come on people get real! What about max going off at the first corner? What about weaving down the straights? The GOAT wins again!!
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Craig Wasylenko (@wasy1975) reported@JBaker_24 @SkySports Got F all to talk about so just make **** up. Jim White at @talkSPORT reckoned a move was imminent 3 weeks ago?.
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Lucy Graham (@Lucyyplodocus) reported@SkyHelpTeam I have a known outage in my area, I’ve sent a pm but not sure if someone will reply, need to know how long it may take as I work from home!
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chris (@chrisdykeno7) reported@SkySports @SkySportsF1 Will probably "cruise" past poor Botas when Toto gives the order to let him pass to 🤔🏎🏎
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Ryan Howarth (@RyanHowarth98) reported@RobK64 @SkyHelpTeam Having a similar issue as well, internet is currently down and not reconnecting. It's been slow yesterday and all of today. <1Mbps all day.
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Ean (@Eanr) reported@SkySports Poor from the stewards, should’ve been harsher. The correct line can be seen from LeClerc behind. Lewis entered way too fast couldn’t hold the apex and connects with the rear of Max. Lewis has escaped that one.
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Lucy Graham (@Lucyyplodocus) reported@SkyHelpTeam Doesn’t seem to be any updates other than there is an outage… no details of what’s happened or anything.