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Sky outages and service status in Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Kent, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 10% Phone (10%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Sky

Sky is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent Sky outage reports came from the following cities: Maidstone, Cranbrook, Faversham, Ashford, and West Malling.

CityProblem TypeReport Time
Maidstone Internet 14 days ago
Cranbrook Internet 16 days ago
Faversham Internet 16 days ago
Ashford Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • TheTestingMuse
    David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • DollyATL
    Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • mrsmoke1963
    Eamonn (@mrsmoke1963) reported from Ashford, England

    @SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • PoveyM
    Michael Povey (@PoveyM) reported from Leybourne, England

    @SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • lgriffiths200
    Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • RichieTrucker
    Richie (@RichieTrucker) reported from Ashford, England

    @SkyHelpTeam Thanks. It appears a magic reset solved the issue

  • DoctorDisco63
    OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • LunaRaye
    Luna Raye (@LunaRaye) reported from Teston, England

    @SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • HighlandDiane
    Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England

    We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

  • lotoftoast
    lotoftoast (@lotoftoast) reported from Cranbrook, England

    @SkyHelpTeam Same in tn17 been down a hour too

  • Awoogatron
    Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • benh1973
    Ben H (@benh1973) reported from Boughton Aluph, England

    @SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.

  • HewettIan
    Ian Hewett (@HewettIan) reported from Kennington, England

    @SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk

  • tigercat004
    Caroline Manners (@tigercat004) reported from Maidstone, England

    @SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

  • seekharbourloz
    seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • nick_rook
    Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • junkenstein321
    Junkenstein (@junkenstein321) reported

    Here’s a thought… Why don’t we scrap the 3pm Saturday blackout and give us the option of a ‘season ticket’ to watch our club’s games. The rest of the world gets to watch OUR football but we don’t? But a lot has to do with @premierleague and @SkySports greed. #nufc

  • jeremyideal
    Jeremy (@jeremyideal) reported

    @SkySports I'm bored already. The constant media crap. Who cares? Wait for the game and find out. And whoever isn't picked, we don't need a 60min piece on why he wasn't picked, and what we're missing.

  • Je_suis_Gemeaux
    The 48 (@Je_suis_Gemeaux) reported

    @SkySports The mouth thing is stupid

  • QcWynter
    Colin Wynter KC (@QcWynter) reported

    A big thank you to @SkyUK & @SkyHelpTeam. A bolt of lightning down the side of my house blew up the insides of my broadband router yesterday at around 6pm. I was told 1-5 days. At 9.45 this morning, my new router was delivered. By any measure, that is tip top customer service.

  • PantherAS90
    andrew 🌑🌐 (@PantherAS90) reported

    Why is it a nightmare to contact @SkyUK, you offer products but no actual human to help 🙄

  • niczz33
    Nico O’reilly (@niczz33) reported

    @SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.

  • marsboyle
    marion boyle (@marsboyle) reported

    @SkyUK why have you cancelled help team and using an outdated bot🤬 I want someone to phone me im furious 🤬

  • mark1984toon
    Mark Williams (@mark1984toon) reported

    @SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?

  • CoiNDosh
    ᕮⲙⲓ𝕣ⲁⲧⲉ🛡️ (@CoiNDosh) reported

    @SkySportsNews England is their own worst enemy; wtf is wrong with @SkySports just at the eve of world week you’re creating a useless headline let the manager cook. What matters is the team not an individual. Most generation will forget the names of those won it but not the country who did.

  • DMTMF23
    𝕸𝖎𝖈𝖍𝖊á𝖑 𝕱𝖆𝖗𝖗𝖊𝖑𝖑 (@DMTMF23) reported

    @SkySports "Protecting" by facial scanning as many people as possible for a government database. Troubling enough for any government/administration never mind the current one