Sky outages and service status in Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Kent, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:53 PM GMT+1.
- Internet (40%)
- Phone (40%)
- TV (20%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kent, England
The most recent Sky outage reports came from the following cities: West Malling, Ashford, Maidstone, and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
Phone | 11 hours ago |
|
Ashford
|
Phone | 13 hours ago |
|
West Malling
|
TV | 22 hours ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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simon coid (@simoncoid) reported from Faversham, England@SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.
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Holly Steele (@DollyATL) reported from Ashford, England@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Steve Wisdom (@Awoogatron) reported from Snodland, England@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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gavin (@gavin96391533) reported from Ashford, EnglandI’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Marie Chapman (@kentishmaz) reported from Maidstone, EnglandBit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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Ian Hewett (@HewettIan) reported from Kennington, England@SkyUK You keep advertising these new customer prices, surely this is a sleep in the face to all is loyal customers that just want a fair deal
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Pezza (@pezza1) reported from Ashford, England@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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Eamonn (@mrsmoke1963) reported from Ashford, England@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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Abby catherine (@abby249abby) reported from Ashford, EnglandMy broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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pete (@shade1964) reported from Ditton, England@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Slarty Claus (@Slarty247) reported from Weavering, EnglandIs it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Paul Billanie (@BilPaBroMai) reported from Maidstone, England@SkyHelpTeam absolutely ridiculous that live chat puts you through to the stupid AI system first that no matter how many times you ask to talk to a human or won't put you through. Fine don't get extra money with a broadband upgrade I wanted to discuss... stupid AI
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Nick Rook (@nick_rook) reported from Faversham, England@SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet
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lotoftoast (@lotoftoast) reported from Cranbrook, England@SkyHelpTeam Same in tn17 been down a hour too
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Sarah H (@mrshogben7) reported from Maidstone, England@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Tier6 (@Tier6) reported from Maidstone, England@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe (@plumbeing) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue for years was stuck on an old package that they didn’t offer anymore and the price would get increased every year it got to like £50 a month for just a 20mb line. They recently upgraded the internet in my block and now I pay less for much faster speeds
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Q (@Qzuaa) reported@SkyHelpTeam is sky mobile down?
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Velobet President (@velo_president) reported@DeadlineDayLive @SkySports barca offering £55m for rodri like they've found 20 quid down the sofa and called it ambition
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Paul~R~ (@LFC34R) reported@cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble
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macduffy74 (@macduffy74) reported@cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.
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Danny Lee ♿🐕🦺🇬🇧🎖️ (@DannyLee1980) reported@PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.
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Danferm (@Danferm1) reported🚨 CITY REJECT BARCA OFFER FOR RODRI Barca bid £55M ❌ City want more to sell. Rodri terms agreed with Barca, but fee is the issue. 48 hours to find agreement ⏳ Source: @SkySports #ManCity #Barcelona #Rodri
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Scouse House Bouncy Music (@ScouseBouncy) reported@mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!
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Simon Davies (@b1ake7) reported@SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?
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Dave W (@Sir56ALot) reported@cxdi55 @skytv @SkyHelpTeam I can’t even cancel mine. Been with them 11 years, decided to move away from Sky, but at the last contract renewal they tied me in to the full package until July 2027. 130 quid and there’s nothing on that I want to watch that I can’t get on iPlayer, itvx or netflix