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TalkTalk

TalkTalk Outage Report in Sacriston, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Sacriston, England

The most recent TalkTalk outage reports came from the following cities: Ferryhill, Sunderland, Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, and Hebburn.

CityProblem TypeReport Time
Ferryhill Phone 1 day ago
Sunderland Phone 1 day ago
Newcastle upon Tyne Phone 1 day ago
Sunderland E-mail 14 days ago
Wallsend Internet 14 days ago
Jarrow Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • Jo7Lawton
    Jo Lawton (@Jo7Lawton) reported from Seaham, England

    @MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • CompareSoftware
    CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • lorrers
    Lorraine Craig (@lorrers) reported from Newburn, England

    @TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • rramonasabrina
    🌱 (@rramonasabrina) reported

    @TalkTalk Hi my wifi is constantly showing a orange light and I’ve experienced bad signal on it off and on for about a week now - very disappointed

  • stefwooduk
    Stephanie Wood (@stefwooduk) reported

    @TalkTalk Me again, a customer who has had shocking customer service repeatedly. Currently on chat with your colleagues repeating the same conversation I had on Saturday because the issue never got sorted, even though you promised it was. Utterly horrendous as per usual.

  • KateFlower557
    Kathryn (@KateFlower557) reported

    Funny how @TalkTalk goes down when they are trying to push this @CityFibre on people, appalling service! Going to lose lots of customers...

  • cjmrav
    CJ (@cjmrav) reported

    @TalkTalk never experienced a shocking customer service like talk talk. My 86 yo mother in law had no wifi for 10 days and lied to every time we phone. We’ve an active complaint and still nothing. I am having to cancel her direct debit causing major stress and moving to virgin

  • stefwooduk
    Stephanie Wood (@stefwooduk) reported

    @TalkTalk after 1.5 hours on chat with your team I am still no further on. NO resolution after you robbed my money. Now I am told I need to apply for the refund. Is this legal? Are you allowed to rob my money and keep it? You must really hate your customers so much. No reply...

  • sasnoble1
    Stephanie (@sasnoble1) reported

    @Rainnie2011 @TalkTalk Quite agree, I’ve been going around in circles with them for a month now….no home phone, no internet, 6 manager calls which never materialise. Good luck with the DM, never got anywhere with mine. Whole thing is a shambles.

  • kboast1
    KAREN BOAST (@kboast1) reported

    @TalkTalk @Alloa_gardener Pls can we get ours back online - yet again contacting when in an area that I can pay for internet- ? Would love to PM you but is this an other reason not to say public if what is going on - disabled adult that the carer needs access for meds and help 😪😪😪

  • amarshall117
    Andy Marshall (@amarshall117) reported

    @MarinaaChao @TalkTalk Same here, Sent an engineer out who charged us, saying was internal network issue, despite the openreach modem having both the internet and DSL lights stating it's disconnected from the openreach network. Prior to the router.

  • esini_123
    esini_123 (@esini_123) reported from Ashgill, Scotland

    @TalkTalk can you please confirm if there is a broadband outage in postcode ML9 3BQ? Thank you

  • Bionic_Candy
    🌸 K 🌸 (@Bionic_Candy) reported

    @TalkTalk Internet has been problematic all day, done a full reboot and cleared router cache so i know the issue isn’t my side. Any advice please or is there a known issue around Manchester, Thanks