Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Tonbridge, Royal Tunbridge Wells, Rochester, Gillingham and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| Tonbridge |
Internet | |
| Royal Tunbridge Wells |
Wi-fi | |
| Chatham |
Internet | |
| Tonbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia Look at the thread, it’s not me that’s not receiving your service!
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Jimmy
(@jamesmidgley14) reported
from
Weavering, England
I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Scott mills
(@Scottmills101) reported
from
Hildenborough, England
@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Limbrey
(@helenlimbrey) reported
@virginmedia Hi there, picking this back up as still having issues. We did a pinhole reset and it was fine for 30 mins then back to same issues. We are both sitting less than 1m from hub, there is nothing around it. Plugged in we get speed promised, wifi we get 5-15.
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bad value winners
(@badwinners) reported
@virginmedia i'd suggest that with so many wfh a Monday morning is not the time to be doing random maintenance all over your network
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Graeme Penman
(@gp_990) reported
@virginmedia It makes it even more frustrating that aspects of the support are so poor - the service check you have to be online to run, the bot that fails to recognise no service, a message to call to register loss of service and no option to do so, etc. Fix advised eventually for 14:15..
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Emma
(@Ema2511) reported
@virginmedia Nothing, nothing happens. We have no service, and if we do manage to connect, its for 3 minutes and it drops out. We have 2 laptops, for work neither connect. There are no lights on router, will not connect. Showing error each time
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Mr Peter Vernon
(@MrPeterVernon2) reported
@virginmedia I called your help line on the 10th trying to sort out logging onto my account online. The operator took my details and said 'the team' would contact me in a few days. How long is a few days?
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@ketoman
(@ketoman9697) reported
Virgin media interviewing business owners in City centre Dublin. Owners saying they need to assess the damage covid has caused to businesses. It's not covid that damaged business but Govt overreaction by way of fascist lockdowns.
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The Shade Babe
(@theshadybaby) reported
@virginmedia Internet and TV down in L33. I have things to do. #virginmediadown
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Freddy Naftel
(@FreddyNaftel) reported
@virginmedia Having contacted you no fwewer than FOUR times, I am STILL waiting to hear from tech support. Unacceptable customer service!
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Saul Grist
(@Saul_Grist) reported
@virginmedia My issues occurs on multiply TV's, both Tivo boxes and the Internet drops. I would suggest an issue with your Infrastructure probably in the cabinet in road etc. Would be great if a 3rd line support team could take ownership of my issue instead of reading from a script
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Kelly Cliffe
(@KellyCliffe) reported
@virginmedia Everyone I speak to can help verbally quoting me different options and various prices but there is a lot to consider so all I ask is that the verbal quotes over the phone or web chat are emailed to me to read and digest so I can make an informed decision 😭