Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 02/02/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Sevenoaks, Swanley, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.

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City Problem Type Report Time
United KingdomGillingham Internet
United KingdomChatham Internet
United KingdomChatham TV
United KingdomChatham Internet
United KingdomSevenoaks Internet
United KingdomSwanley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • Danward29237729 Dan Ward (@Danward29237729) reported from Snodland, England

    @richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem

  • HannahMaxfield2 Hannah Maxfield (@HannahMaxfield2) reported from Royal Tunbridge Wells, England

    I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

  • _SamButler Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

  • NiamhDowneyLDN Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England

    @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from Gillingham, England

    @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.

  • DronePilotGeoff Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • kanur1 adedeji adebayo (@kanur1) reported from Maidstone, England

    @virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated

  • AnnHepper Ann Hepper (@AnnHepper) reported from Ditton, England

    @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

  • marcgallagher82 Marc Gallagher (@marcgallagher82) reported from Rochester, England

    @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Tonbridge, England

    @virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out 😡

  • AnnHepper Ann Hepper (@AnnHepper) reported from Aylesford, England

    @virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service

  • ExonJane Jane Exon (@ExonJane) reported from Maidstone, England

    @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

  • LauraBaalham Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

  • Rockwell7 Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Scouse_Mouse90 Mousey (@Scouse_Mouse90) reported

    another night of no streaming because @virginmedia are shite! honestly i cant take this **** internet anymore, been happening on an off since late last year an they acknowledge theres a problem with my upload speed but have they done anything about? have they ****!

  • meganw1903 Megan White (@meganw1903) reported

    @virginmedia @kerriedocherty I have never been more disgusted with a service in all of my life. I don't think I am asking much by wanting to know the reason for such a high bill. Yet no one is able to give me an answer.

  • briderman bryan rees (@briderman) reported

    @virginmedia No never said anything about a fix.

  • MichelleWollen Michelle Wollen (@MichelleWollen) reported

    @virginmedia paid £35 to upgrade to a TV V6 box. Arrived today - they suggest you install it immediately. Problem is, it is missing the adaptor cable. Can't get through to support. How do I get this fixed?

  • neilguest Neil (@neilguest) reported

    @virginmedia please can you tell me how to fix problems with our broadband and tv? Tried everything on the website but that’s not fixed it!

  • tweetingquiche Susie Al-Qassab (@tweetingquiche) reported

    @virginmedia Yes - and once again there is an area issue. But this keeps happening and you are taking days to fix it, every time. Why does this keep happening and why was it not fixed properly last time, or the time before that, or the time before that….

  • Se_Ren_dipitous Se_Ren_dipitous (@Se_Ren_dipitous) reported

    @virginmedia I never use my landline and I don't remember my home phone number. How do I find this out?

  • neatylaughalot Annette Milburn (@neatylaughalot) reported

    @virginmedia Yes I have. You’re having a problem in the area. Sadly, your problem has become my problem. I have had to rearrange my working pattern thanks to you. Not ok.!

  • Crypto_AF_ Crypto AF (@Crypto_AF_) reported

    @virginhelp @Virgin Hello sorry for the late reply. It is virgin media and the problem is with the broadband connection

  • wallabangcoco James Meager (@wallabangcoco) reported

    @virginmedia my fibre broadband has been out all day. Turns out it’s an area problem. When is it going to be fixed. Need connection for work in the morning!