Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 03/11/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Tonbridge, Rochester, Chatham, Maidstone, Cranbrook, Gillingham, Sevenoaks and Swanley.

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City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomTonbridge Internet
United KingdomTonbridge Internet
United KingdomRochester E-mail
United KingdomChatham Internet
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • PaulAnderson38 Paul Anderson or Neo (@PaulAnderson38) reported from Royal Tunbridge Wells, England

    @virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....

  • DanskiBoyWonder ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

  • Russlanc269 Russell Lancaster (@Russlanc269) reported from Tonbridge, England

    @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

  • DanskiBoyWonder ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

  • RussCollard1 Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England

    @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

  • mrbison66 Rob Strudwick (@mrbison66) reported from Tonbridge, England

    @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

  • markandall Mark O'Brien (@markandall) reported from Tonbridge, England

    @virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get

  • InfoCollards Collards Upholstery London Limited (@InfoCollards) reported from Royal Tunbridge Wells, England

    @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

  • sarahhben Sarah Bennett (@sarahhben) reported from Gillingham, England

    @virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • N0TINSERVICE Moody_Driver©️™️🇺🇦💔 (@N0TINSERVICE) reported

    @StupotManch @virginmedia Just another customer attitude

  • RajuKancharla21 Raju (@RajuKancharla21) reported

    @virginmedia Yes, I have raised the Fraud transcation complaint in bank as well. Can you clarify me whether that Email-ID is part of your organization or not ?

  • dbnelson99 Bruce Nelson #FBPE #FBPPR 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦🔶 (@dbnelson99) reported

    @virginmedia Thanks. No, but it does generously offer me £0.01 credit. If this is just a change of name it would have been helpful to have a mail saying that rather than one wasting both our time trying to figure out what’s going on. And somebody needs to fix the contact links on website.

  • mgoomusic M'GOO (@mgoomusic) reported

    I don’t think @virginmedia gives bad service. I think with their global (call centres) service providers they specialize in tormenting their customers. I’ve literally been going round in circles for 6 hours. Hearing the same BS and no one wants to take ownership. #virginmedia.

  • RajuKancharla21 Raju (@RajuKancharla21) reported

    @virginmedia I'm not your customer, One of person used the above email ID and made me to pay 1.22Lakhs by using My companies CEO name, Can you please the details of the above user email i'd

  • colleen_gruffin Colleen Griffin (@colleen_gruffin) reported

    @virginmedia what a joke! Zero respect for loyal long term customers. Can’t actually talk to anyone to resolve an issue caused by them! I am appalled!

  • aitchison191 Marie Aitchison (@aitchison191) reported

    @virginmedia Poor customer services told them I left six months ago now still trying to get more money I owe zero they are disgraceful

  • MickRooksby Mick Shabba Rooksby #LOVETHENHS🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙🔰 (@MickRooksby) reported

    @virginmedia why is your chat service not working

  • TeshSrivastava Tesh Srivastava (@TeshSrivastava) reported

    @virginmedia I’ve done this and there are issues. But I still want to speak to an actual person to get a refund. How do I do that ? @virginmedia

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia The anxiety doesn't make the holiday worth it any more just because you can't get any service these days - I need it to book in at airport to come home and to contact people - God help you when you are older.