Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Shoreham, Maidstone, Rochester, Chatham, Sevenoaks, Tonbridge, Royal Tunbridge Wells and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
TV | |
| Shoreham |
Internet | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Rochester |
||
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄
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Ann Hepper
(@AnnHepper) reported
from
Ditton, England
@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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Anne-Marie Baker
(@akscotton) reported
from
Royal Tunbridge Wells, England
@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Matt Goss 🇬🇧🇪🇺🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Sarah B
(@SarBrad) reported
from
Royal Tunbridge Wells, England
@virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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Ann Hepper
(@AnnHepper) reported
from
Aylesford, England
@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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Southborough Sweep
(@southborosweep) reported
from
Royal Tunbridge Wells, England
@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Sarah B
(@SarBrad) reported
from
Royal Tunbridge Wells, England
@virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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xX scotts man Xx
(@Morgan86481224) reported
@virginmedia sort your **** out. Please explain to me how you manage to lose 3 payments and then claim that we haven’t paid them bull **** sort your **** out.
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xX scotts man Xx
(@Morgan86481224) reported
@virginmedia and for a fact please tell me why were are being told to pay a damn bull on the 13th when it’s nit due until the 27th. You then have employees that ask for bank details like a the security cod of our bank yeah no who do you think we are
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Love2knit4love
(@Love2knit4love) reported
@virginmedia It is happening on most channels , it kind of pixilates & when it goes like that the sound distorts, so it isn’t constant but does it every five minutes or so, very annoying, but if I change off Virgin onto my fire stick , I have no problems at all.
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charlie
(@charlie84095192) reported
@virginmedia I sent an email, 15th December...(to the person dealing with the complaint at the managing Directors office). What on earth would be the point in sending another?
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Zeynep Dural
(@Zeppeus) reported
@virginmedia Hi, I still need help to contact with the team. Each morning I receive a text from the automatic service says " If you still need help say yes". When I write yes, the process started from the scratch. Can you please contact me via DM. Contract ends in 2 days.
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Sam Ainslie
(@samainsliemusic) reported
@virginmedia It cuts in and out. I don’t know if the hub3 is faulty but I’m running my 2020 Mac in the same room and it still has trouble with WiFi. I have never had the white light on the box. This has been going on a long time the connection isn’t stable and I live in central London?!?!
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andrew feltham
(@andrewfeltham) reported
@virginmedia just had a call saying internet provided trying to get hold of me automated call saying my internet will be cut off in the next 24hrs is this a scam .thanks for any help
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ST
(@smalltext1) reported
@virginmedia It’s not an outage, the speed is slow as the network is not reaching my attic. I’ve tried calling and have been on hold for 30 mins. I think I need a booster to boost the signal
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Mark Gilbert
(@mark_gilbert27) reported
@virginmedia why is your customer service so poor? I’ve complained about slow WiFi a few times now and no reply!! Plus I have requested WiFi booster for over a year and still nothing. Never known a company to have such poor service