Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 11/19/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Shoreham, Maidstone, Rochester, Chatham, Sevenoaks, Tonbridge, Royal Tunbridge Wells and West Malling.

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City Problem Type Report Time
United KingdomGillingham TV
United KingdomShoreham Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomRochester E-mail
United KingdomChatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • nicolleclothier nicolle clothier (@nicolleclothier) reported from Gillingham, England

    @virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!

  • JJhumpy Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia It's back now but would like a credit for the outage!

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!

  • JonnieJensen Jonnie Jensen (@JonnieJensen) reported from Maidstone, England

    @Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖

  • JJhumpy Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage

  • nicolleclothier nicolle clothier (@nicolleclothier) reported from Gillingham, England

    Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!

  • AntonyGladstone 🏎 🍁 Tony Gladstone 🎧 🇬🇧 (@AntonyGladstone) reported from Maidstone, England

    @virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19

  • TicTac1985 Suzanne D Edwards (@TicTac1985) reported from Rochester, England

    @virginmedia I need help with my account

  • njfishingtackle NJ Fishing Tackle (@njfishingtackle) reported from Meopham, England

    Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice

  • stepheadley Stephen Headley: (@stepheadley) reported from Royal Tunbridge Wells, England

    @markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting

  • drongo123uk Chris Tring (@drongo123uk) reported from Gillingham, England

    @virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.

  • emmajanepenney 𝕖 𝕞 𝕞 𝕒 🦒 (@emmajanepenney) reported from Shoreham, England

    Why is virgin mobile still down 😩 @virginmedia

  • scooper430 stephen cooper (@scooper430) reported from Ditton, England

    @virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough

  • dankennik graham wilson (@dankennik) reported from Leybourne, England

    @dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.

  • AhsatanRevolg Natasha (@AhsatanRevolg) reported from Rochester, England

    @virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.

  • njfishingtackle NJ Fishing Tackle (@njfishingtackle) reported from Meopham, England

    Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠

  • JJhumpy Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.

  • markIcutler Skullncross (@markIcutler) reported from Rochester, England

    Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWohlfarth Paul Wohlfarth (@PaulWohlfarth) reported

    @virginmedia having spent 3.5hrs on your chatline to cancel my contract and have your service team confirm which address to send my final invoice to more than 2 weeks ago, nothing has arrived yet. This is after I tried to cancel my contract for months. Care to explain? @cedrsays

  • LauraEmilyBush Laura (@LauraEmilyBush) reported

    @virginmedia The engineer who installed the box in November said if I had any problems someone would come and sort it or send me out a booster. Why is this not an option now?

  • RobertBoland14 Robert Boland (@RobertBoland14) reported

    @virginmedia Thanks for taking time to resolve your mistake. Great customer service. Good job I “believe in better”

  • Leigh_187 Burgh_Banter_Gaming (@Leigh_187) reported

    @virginmedia I used to run around 500mb to my xbox, wireless!! With many wifi devices connected at the same time! Now im lucky if i reach 100mb. Please dont treat me like i dont know anything. Ive had enough of the lies. Pls help me cut this off so i can get proper FTTP

  • LauraEmilyBush Laura (@LauraEmilyBush) reported

    @virginmedia I haven't posted as I find it unhelpful having read other similar posts. I would appreciate someone calling me to sort this issue asap or I will be writing a formal complaint. I shouldn't have to resort to twitter to get to speak to virgin either! Terrible customer service.

  • Ben_PipGainFx Ben Curtin (@Ben_PipGainFx) reported

    @virginmedia Terrible TV or Internet still not working.. spoke to an advisor on the phone and they said that there will be engineers sorting it on the 24th.. i mean surely thats a wind up a week without internet or TV in this current climate.. shocking service

  • lhodes0510 bigbeat (@lhodes0510) reported

    @virginmedia Virgin media, I am an existing customer, my discount came to an end andthe new payment is due in March. I have a account number, its 413967702

  • Leigh_187 Burgh_Banter_Gaming (@Leigh_187) reported

    @virginmedia It would mean me moving my pc etc to do a wired speed test! You are not providing the speeds im paying for, wired or wifi. Its a wifi router. Not a wired only router. Ive been lied to every step of the way, your service was always the best, but are by far the worst in the past yr

  • wayne_keeble Wayne keeble (@wayne_keeble) reported

    @virginmedia need technical assistance. My router wifi password has been changed and I cannot get through to the contact help centre. Please send some information on private message of what I should do.

  • LauraEmilyBush Laura (@LauraEmilyBush) reported

    @virginmedia I've tried that and it isnt helpful. I want help and support from virgin directly not support from the community forum. I'm paying for a service which is currently not being provided in half of my house!