1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Virgin Media
  6. ❯
  7. Yalding, England
Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Tonbridge, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.

CityProblem TypeReport Time
Maidstone Total Blackout 1 day ago
Royal Tunbridge Wells Internet 5 days ago
Maidstone Internet 7 days ago
Tonbridge Internet 7 days ago
Rochester TV 15 days ago
Rochester TV 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • claighton89
    Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!

  • john_groves1308
    john groves (@john_groves1308) reported from Maidstone, England

    @virginmedia are trying to bill me for a service i have never had and try to blame me for not telling them!

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin

  • _SimonChapman
    Simon Chapman (@_SimonChapman) reported from Rochester, England

    @RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find

  • MickeyHill83
    Mickey Hill (@MickeyHill83) reported from Maidstone, England

    @virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.

  • Dank1382
    Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England

    @virginmedia sort out your call centres! I was told I would get credit due to the problems I’ve been having with the internet. But now I’m told that won’t be happening! #virgininternetdown #allthetime #sortitout

  • claighton89
    Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!

  • VirtualWill101
    William (@VirtualWill101) reported from Tonbridge, England

    No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!

  • HazardOnTrack
    Aaron (@HazardOnTrack) reported from Rochester, England

    @virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs

  • pinski1_
    The Fallen (@pinski1_) reported from Sevenoaks, England

    @bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!

  • claighton89
    Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!

  • jgchurchcomms
    Joe Gallant (@jgchurchcomms) reported from Snodland, England

    @virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.

  • nigelrandall55
    Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates

  • therealims
    Len (@therealims) reported from Rochester, England

    @virginmedia @SkyUK make me an offer. Your service has to be better than this

  • claighton89
    Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!

  • DoctorKoolBeans
    Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!

  • nigelrandall55
    Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .

  • DoctorKoolBeans
    Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards

  • MrG48
    Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence

  • Dank1382
    Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England

    @virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • degsyboy70
    degsyblue (@degsyboy70) reported

    @virginmedia literally the worse customer service EVER, how they keep going is a mystery.

  • micramanic
    micramanic | AnyDayReviews (@micramanic) reported

    @Smudger14463834 @virginmedia It is. These companies need to do better to look after their existing companies. I.e. When new hardware comes out, I never know about it and if I do want to upgrade, it costs me.

  • schiedamseschot
    ScottMc74 (@schiedamseschot) reported

    **** you @virginmedia no WiFi for 7 hours!! Everything in here runs on WiFi absolutely knackered the whole day for everyone.. All appointments including Gp cancelled shocking!!! Sort it plz it's unacceptable

  • andyrowsell
    Andy R. (@andyrowsell) reported

    @virginmedia Yeah i did that, i dont mind being in a queue- i know you're busy, but i do mind being directed to a handler and then hear them in the background putting me on hold so they can finish what they are doing or skive off for 20 minutes or until i get tired of waiting and hang up

  • tom_pinnock54
    Tom Pinnock (@tom_pinnock54) reported

    @virginmedia I don't know who Sharon is, but I haven't tried as the network team & 4 engineers have been unable to find the problem. I've had new ONU and I've had 4 hubs. Nothing. The last engineer was joking about the 10Gb trial around here which has apparently 'ruined the network'.

  • IAmThunderHawk
    iamThunderHawk (@IAmThunderHawk) reported

    @virginmedia Oh I don't have the login. It's a HMO

  • _bensanton_
    Ben (@_bensanton_) reported

    @virginmedia can someone please sort my WiFi out for the 5th time. Everything is apparently ‘fine’. I’m getting bad speeds, I’m on the 200mbps package. Yes I’ve done a pinhole reset about 5 times. Yes I’ve run a test and nothing comes up. Every 10 minutes the WiFi just cuts out!!

  • P_A_Thompson
    Paul Thompson (@P_A_Thompson) reported

    @virginmedia Constantly rebooting or factory resetting. Is the hub broken?

  • yoslavb
    BA (@yoslavb) reported

    @virginmedia Hi CC, thanks for your reply. I have yet again had an email from your complaints team stating they have tried to call me with no record showing this. I am extremely dissatisfied with this poor service

  • Smudger14463834
    Smudger (@Smudger14463834) reported

    @virginmedia Can you contact me tomorrow at 11.00AM we need to sort out the situation service and the lack of closure which has now had a default note applied, which is wrong