Virgin Media Outage Report in Yalding, Kent, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Sevenoaks, Swanley, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
TV | |
| Chatham |
Internet | |
| Sevenoaks |
Internet | |
| Swanley |
TV | |
| Chatham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
-
Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
-
Laura Underhill
(@LauraBaalham) reported
from
Snodland, England
@virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬
-
TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
-
Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
-
Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
-
StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.
-
Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
-
Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
-
mark longhurst
(@scholes1976) reported
from
Snodland, England
@virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!
-
StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
-
StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
-
Matt Goss 🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month
-
Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
-
Sam #GSBOUT
(@_SamButler) reported
from
Rochester, England
@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
-
Ella
(@helloellaxo) reported
from
Maidstone, England
@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
-
Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
-
Niamh Downey
(@NiamhDowneyLDN) reported
from
Royal Tunbridge Wells, England
@virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kerry Ryan
(@kel2404) reported
@virginmedia day 5 of shoddy service had a few days fine now bad again...neighbour entering week 5 of no service at all... kids on summer holiday hope we will be getting a reduction on our bill!
-
Neelam Patel
(@neelampatel80) reported
@virginmedia Oh yes I have as mentioned yesterday have been going around in circles been back and forth. The pre install team have put me through sales, sales put me back to pre installation, then they put through customer service who have put me back to pre installation, who now have put me
-
Bong Krispies
(@BongCrisby) reported
@virginmedia Broadband speed slow, called last week, faster for about two hours, slow again. Called again today, waited fifteen minutes, agent answered, immediately cut off. Can't they call me back?
-
Mr Deeds
(@mrdeeds888) reported
@virginmedia I have looked at the faults page and there wasn’t anything that has fixed the problems. I have rebooted it several times. Sometimes it works fine and other times it doesn’t work or keeps dropping out. What should I do now? This is not what I pay for.
-
Vee 🎱🦔🍒🦊🍋🦕🐳🍇
(@Only_I_am_V) reported
@UpstartThunder @virginmedia I have messaged neighbours with virgin media. Their internet is slow too.
-
NicolaHalton
(@halton_nicola) reported
@virginmedia The engineer came on Friday no damage to cable visible, booked cabling team who have not been ti house.
-
Neelam Patel
(@neelampatel80) reported
@virginmedia Can you provide me with how to make a complaint. I am back with pre-instal team who@have put me on hold again. I read out the blurb you sent not sure if it meant anything tbh.
-
Dodgy Knee
(@Dodgy__Knee) reported
@virginmedia No help there either. People having the same issue. Some got it fixed and some didn't. I've spent over 12 hours with customer support to no avail.
-
🍍
(@mcncunha) reported
@virginmedia WiFi down since yesterday, phone support says there's engineers in the area (despite checker says no issues in the area), and estimated time for resolution is the 30th, that's 5 days without being able to work, unacceptable! Need more details of when it'll be sorted
-
Rachel Churchill
(@RachelChurchie) reported
@virginmedia do all your adviser get taught to tell the customer the incorrect monthly price when they renew? 2nd time for us offered 100mbps for 25 per month to then be told they had put it through at 44 p/m and get hung up on when we try to complain. Rubbish service as always