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Virgin Media

Virgin Media outages and service status in Yalding, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Yalding, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 16, 9:23 AM GMT+1.
  • 61% TV (61%)
  • 21% Internet (21%)
  • 18% Wi-fi (18%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 17: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Tonbridge, Maidstone, Royal Tunbridge Wells, Rochester, Chatham, and Sevenoaks.

CityProblem TypeReport Time
Gillingham TV 1 day ago
Tonbridge Internet 3 days ago
Maidstone TV 3 days ago
Maidstone TV 3 days ago
Maidstone TV 3 days ago
Tonbridge Wi-fi 3 days ago

Nearby cities with recent reports

Maidstone

8 recent signals

3 days ago
Gillingham

3 recent signals

1 day ago
Tonbridge

3 recent signals

3 days ago
Chatham

3 recent signals

3 days ago
Royal Tunbridge Wells

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • PaulAnderson38
    Paul Anderson or Neo (@PaulAnderson38) reported from Royal Tunbridge Wells, England

    @virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....

  • Davidp1103
    Davidp (@Davidp1103) reported from Snodland, England

    @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • moleyfozz
    paul fouracre (@moleyfozz) reported from Rochester, England

    Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.

  • AbiMuddiman
    Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England

    @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

  • RichAlStanley
    Richard Stanley (@RichAlStanley) reported from Maidstone, England

    Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

  • Rockwell7
    Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @virginmedia is there internet issues in the Medway area?

  • Danward29237729
    Dan Ward (@Danward29237729) reported from Snodland, England

    @richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.

  • LauraBaalham
    Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • kanur1
    adedeji adebayo (@kanur1) reported from Maidstone, England

    @virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

  • DronePilotGeoff
    Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • elise_john85
    Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

  • cboxot
    C Borrill-Bromige (@cboxot) reported from Rochester, England

    @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

  • lillyelizax
    SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England

    @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gillian_carrick
    Gillian Carrick (@gillian_carrick) reported

    @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?

  • DanSEFC
    Dan (@DanSEFC) reported

    @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed

  • Forcegayle
    G Strachan (@Forcegayle) reported

    @virginmedia £10 compensation is terrible

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    @virginmedia ITV still down

  • pjpar
    happy city fan (@pjpar) reported

    @virginmedia Literally switched to sky today as your cs team are crap.

  • Craighale4
    Craig hale (@Craighale4) reported

    @ArmchairAdml I’ve got a similar situation with @virginmedia where I’m paying £92 for internet and phone line which I’ve never used.

  • ichigomiruku_vt
    Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reported

    Anyone else having issues with virgin media internet today?!

  • jesstuck18
    chiefsandrugby (@jesstuck18) reported

    @virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?

  • NeilOMahoney3
    Neil (@NeilOMahoney3) reported

    @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!