Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Tonbridge, Chatham, Rochester, Gillingham and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Royal Tunbridge Wells |
Wi-fi | |
| Tonbridge |
Phone | |
| Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| Tonbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Alan Collins Rosell 🔶️🎗
(@alancollinspdb) reported
from
Gillingham, England
It's 11:45. Having been awake until about 6 or so this morning for the election count, my alarm was set for 8 so I could be up in time for the @virginmedia engineer to fix my broadband. They'd be here between 8 and 12 they said. Clock's ticking...
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Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
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Caroline roberts
(@carolinerob36) reported
from
Royal Tunbridge Wells, England
@rabbiton @virginmedia We had such trouble with them too. 3 times we were let down. One chap claimed he couldn’t climb up a ladder for H&S reasons but knew a chap who would for an extra £50. We had to complain multiple times. Hope they offer you some compensation.
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
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john groves
(@john_groves1308) reported
from
Maidstone, England
@virginmedia are trying to bill me for a service i have never had and try to blame me for not telling them!
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Alan Collins Rosell 🔶️🎗
(@alancollinspdb) reported
from
Gillingham, England
@virginmedia Your customer service is a joke! I've been on the phone over an hour and spoken to 9 different people to be lied to and told the engineer tried knocking and calling my mobile this morning (I've been home all morning but had no one at the door and no missed calls).
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Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
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Joe Gallant
(@jgchurchcomms) reported
from
Snodland, England
@virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.
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Mickey Hill
(@MickeyHill83) reported
from
Maidstone, England
@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
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Daniel W Keenan
(@Dank1382) reported
from
Royal Tunbridge Wells, England
@virginmedia sort out your call centres! I was told I would get credit due to the problems I’ve been having with the internet. But now I’m told that won’t be happening! #virgininternetdown #allthetime #sortitout
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
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Daniel W Keenan
(@Dank1382) reported
from
Royal Tunbridge Wells, England
@virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards
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Suzanne D Edwards
(@TicTac1985) reported
from
Gillingham, England
@virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later
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William
(@VirtualWill101) reported
from
Tonbridge, England
No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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Joe Gallant
(@jgchurchcomms) reported
from
Snodland, England
@virginmedia 200mb package, as I said. No devices that are actively causing the issue - it’s been happening for some time regardless of what’s connected.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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myautismworlduk
(@myautismworlduk) reported
@virginmedia i am experincing lots of billing issuies i have left viginmedia however my bill has not been updated and i paid all the outstanding money please provide me with information about my complaint C050522828 i dont want to have problems with my credit rating pls help
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Aamna Mohdin
(@aamnamohdin) reported
@virginmedia Hi, your website isn’t working for me (sends me to an error page) and phone keeps hanging up when I call (was on hold for 40 minutes). Can you help me change my package?
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Maenie
(@Maenie) reported
@virginmedia It took over 40 minutes to get through, but I spoke to two very helpful people, Martin from retentions and Ragav from the tech team. Is there a way to feedback on great service?
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danny
(@dannyboyred) reported
@virginmedia I have don't this on 3 separate occasions it takes a conversation of 1 hour each time for them to say we haven't got a tracking order I will send it out within 48 working hours but it never turns up I give up calling
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KYLΞ
(@KKy7e) reported
Just an FYI, @virginmedia are a joke and their call centre operators are a joke. Absolutely terrible company, i hope everyone has wonderful day.
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Cutteroo
(@cutteroo) reported
@virginmedia Also the woman I was talking to was going on about an outage but when I search my postcode there are no known issues.
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Unhappy Chappy
(@ChappyUnhappy) reported
@ItsaMeKurtis @virginmedia I’ve got videos (check some of my other tweets) where it’s been consecutive. I ALWAYS get disconnected at 1:30am without fail. I guess I’ll just have to tweet them daily till they get the idea
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AmIOldYet?
(@AmIOldYet2) reported
@virginmedia I didn't say I wanted to cancel. I want to change it. Not upgrade, change. I'll try the phone number, thanks for responding. much appreciated.
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Adal Islam
(@adalislam1988) reported
@virginmedia wanting to cancel my broadband. Waiting to speak to someone for the past 40 minutes and still waiting. Absolutely disgusting 😡😡
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Unhappy Chappy
(@ChappyUnhappy) reported
@ItsaMeKurtis @virginmedia See - it’s not a unique issue @virginmedia what are you proposing to do because I have evidence that says if you’re disconnected three times you can cancel your contract for free. I’ve had 3 disconnects today alone