Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Gillingham, Longfield, Maidstone, West Malling, Tonbridge, Rochester, Chatham, Cranbrook, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Wi-fi | |
| Gillingham |
Phone | |
| Longfield |
Internet | |
| Maidstone |
Total Blackout | |
| West Malling |
Internet | |
| Tonbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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Elise
(@elise_john85) reported
from
Maidstone, England
Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.
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Ella
(@helloellaxo) reported
from
Maidstone, England
@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
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Matt Goss 🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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South East Timber & Damp
(@SETimberDamp) reported
from
Maidstone, England
Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Richard Stanley
(@RichAlStanley) reported
from
Maidstone, England
Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me...
(@thewithy) reported
Hi @virginmedia I can’t login to my account, can’t change the login details, can’t get past you triage bot to talk to a person. Why can’t you just have a phone number help line! Help!!!!
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Smithy25x
(@smithy25x) reported
internet should be back on by 21:00 it’s been down since 11:30 @virginmedia what a joke!
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Zarina Kapasi
(@RecoveringCynic) reported
Hi @virginmedia - can you give me a status check for B68 please? I’ve tried to do it on your website but it says the service is currently unavailable. The broadband has been really poor the last couple of days.
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Ian Galloway
(@ianrgalloway) reported
******* hell, virgin media customer services have to be the worst thing masquerading as a business I have ever dealt with in my life. Unbelievably **** on every single level. @virginmedia
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M C Thomson
(@Fibromitesunite) reported
If you've had @virginmedia b/band account a while, it's worth checking what you're paying. Been customer 15yrs & paying £58 for M250 ultrafast. USwitch has £30.50 for sameBB. Phoned Virgin £37 was low as they'd go, would prefer NC price but £21/month saving better than nowt.
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Stephen Bowmer
(@MiniSteveB) reported
. @virginmedia not even 12 months into a “fixed” 18 month contract you inform me my monthly fee will go up 21.50?! Then it’s going to be 3.9% + RPI yearly after that! Tell me how to cancel with immediate effect
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Steelo
(@SteeloPlays) reported
Another letter from @virginmedia.. Warning me of a £15 PER MONTH price increase... Safe to say that won't be happening. Time to finally ditch them I think and go with a stand alone ISP. I also love the desperate play for sympathy 'our prices have gone up too'. **** off.
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Fortnite Status 🕒
(@F0rtniteeStatus) reported
Why does your network always slow @virginmedia
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PizzaandMetalguy
(@Destroyerofpiz2) reported
After being on the hold to @virginmedia 3 hours they hang up because it was home time. What the actually hell? My wifi has been cutting out for months I don’t always have the time to be on hold for hours and when I do they hang up
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Just Panda⁷
(@justpanda28) reported
Good to know how @virginmedia treat loyal customers (almost 10 years with them) when they struggle with their ever increasing prices. In contract with them just 2months and I am unable to cancel without paying them almost £300!