Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Sevenoaks, Swanley, Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge, Rochester, Gillingham and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Internet | |
| Swanley |
TV | |
| Chatham |
Wi-fi | |
| Chatham |
Wi-fi | |
| Maidstone |
Total Blackout | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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Paul Anderson or Neo
(@PaulAnderson38) reported
from
Royal Tunbridge Wells, England
@virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Sarah Bennett
(@sarahhben) reported
from
Gillingham, England
@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.
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Mark O'Brien
(@markandall) reported
from
Tonbridge, England
@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
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Russ Collard
(@RussCollard1) reported
from
Royal Tunbridge Wells, England
@virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.
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Collards Upholstery London Limited
(@InfoCollards) reported
from
Royal Tunbridge Wells, England
@virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chuckie
(@chuckieDM) reported
@supermanelfc @indykaila @virginmedia Just been informed I need to speak to specialist team and there wait time is 50 minutes. Shocking service, will be removing most services for virgin.
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karima tribak
(@karibag) reported
@virginmedia Please tell me why my contract has been renewed without consent and £30 more expensive. Is this my reward for being a loyal customer and after my booster exploding just before Christmas. Where is the logic!!!!
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Max
(@spoorkk) reported
anyone else get really excited when you get a call from virgin media scammer so you can tell them to **** off
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Rod Minty
(@MintyRod) reported
@BrowneKen @virginmedia The virus has been the worst thing to affect customer service. It doesn’t really exist anymore. People working from home or watching the TV, sleeping or walking the dog, while you’re trying to get through on the phone. You should think about cancelling them and going elsewhere
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Chuckie
(@chuckieDM) reported
@virginmedia No call back offered #poorcustomerservice #Terrible @indykaila if you can retweet this for me mate, cause its been shocking. You have a bigger exposure. Companies take your hard money but nothing in return
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Charlie Ensor (He/Him)
(@charlieensor) reported
@virginmedia So am I right in thinking "service request" is their engineers coming to install the fibre optics today and installation is them connecting from there? If so, I know how to install it after the fibre optics have been fitted outside
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Billy Lady of Dunans
(@McBillyuk) reported
@virginmedia so why can't you let me keep my number. I'm dyslexic and struggle with numbers. All I wanted was a new mobile with old number which isn't allowed I don't get why you can't keep the old number why virgin to virgin is allowed. Its very anti helping people with issues.
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Jenny Smith
(@JenniferAnneSm6) reported
@virginmedia your customer service is the worst of any company I have the misfortune of dealing with. Contract for broadband is up in May and I will not be renewing. Just been on hold for 45 minutes to be cut off without any resolution. This is about the 10th call I have made 😤
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Peter Walker
(@WowbaggerHT) reported
@virginmedia What has happened to your website? "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."
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Paul
(@TheDude924) reported
@virginmedia been waiting 4 days to try and get to customer services to get my bill sorted out - and you’re now refusing new online chats - was put through to the wrong area yesterday - after waiting 9 hours…… Maybe hire some call centre staff? Is that really rocket science?….