Virgin Media Outage Report in Yalding, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: West Malling, Tonbridge, Rochester, Chatham, Maidstone, Cranbrook, Gillingham, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Tonbridge |
Internet | |
| Tonbridge |
Internet | |
| Rochester |
||
| Chatham |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Stephen Headley:
(@stepheadley) reported
from
Royal Tunbridge Wells, England
@markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
@virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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𝕖 𝕞 𝕞 𝕒 🦒
(@emmajanepenney) reported
from
Shoreham, England
Why is virgin mobile still down 😩 @virginmedia
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Merriman
(@benmezz) reported
@virginmedia I've been sent a bill for £40 despite you giving me only on the day notice to collect my hub/tv boxes and the email link you provided not working. Can you assist?
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UncleT
(@UncleT4T) reported
@virginmedia why is our broadband still not working this am. Went down yesterday - I noticed at 18.30. Initial response was "there is not a problem ". Then "we'll have it sorted 3am". How can we wfh with no broadband?
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Lorraine Mullings
(@Lolly81) reported
@virginmedia It says there are no issues, but there's still nothing. I'll try rebooting
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Neil Pollard
(@neilpollard77) reported
@virginmedia hi, is there a problem with Virgin in BS9? Internet and TV services are not working? Thanks
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Vibs
(@vibsiboy) reported
@virginmedia still no internet services in WV1 area of Wolverhampton. Services are down from yest..for someone like me who works from home, this is a big interruption to my day to day life..Please sort the issue out asap
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Carl Difford
(@CarlDifford) reported
@NeilCammies @virginmedia Try contacting sales - for some reason they answer the phone right away - and ask to be transferred. If you continue to have issues, threaten to leave and stuff gets magically sorted. If you’re in serious trouble, we have a spare router & tv box from the last time we complained.
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Virgin Help
(@virginhelp) reported
@mads6917 Hi Maddy. Sorry you're having issues. We've tagged @virginmedia who will be able to help. Thanks, VH
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Peter
(@Peter93007045) reported
@virginmedia my internet is down again how am i suppose to work from home this is affecting my job sort it out your the most unreliable provider ive had sort it or im leaving
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Raising Moonbows
(@raisingmoonbows) reported
Do better @virginmedia, issue not resolved that has been ongoing since 4th Jan, that has prevented us even moving suppliers. Not carrying through on actions and not yet a refund on services we can't use, now calls charges on a non working phone line🤬 #virginmediadown #badservice
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Niall Griffiths
(@NiallGriffith14) reported
@Ofcom 5th day out of 15 that @virginmedia down in N6 yet I was only able to register loss of service today. These guys aren't owning their obligations.