Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 03/03/2026 21:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Chatham, Maidstone, West Malling, Cranbrook, Tonbridge, Gillingham, Sevenoaks, Swanley and Royal Tunbridge Wells.

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City Problem Type Report Time
United KingdomRochester E-mail
United KingdomChatham Internet
United KingdomMaidstone Wi-fi
United KingdomWest Malling Wi-fi
United KingdomCranbrook Phone
United KingdomRochester Phone

Community Discussion

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Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • Twiterteroo Twiterteroo (@Twiterteroo) reported from Gillingham, England

    @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

  • Michael69078135 Michael Carter (@Michael69078135) reported from Maidstone, England

    VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • SeanM_ODP Sean McDonald (@SeanM_ODP) reported from Maidstone, England

    @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...

  • vamplady35 Sharon Cooper (@vamplady35) reported from Gillingham, England

    @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

  • PcPresenter PCPresenter (@PcPresenter) reported from Maidstone, England

    @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Anyone else #TunbridgeWells having slow @virginmedia internet?

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

  • MikeBuckley2 Michael Buckley (@MikeBuckley2) reported from Gillingham, England

    @virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating

  • cboxot C Borrill-Bromige (@cboxot) reported from Rochester, England

    @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

  • cboxot C Borrill-Bromige (@cboxot) reported from Rochester, England

    @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

  • vamplady35 Sharon Cooper (@vamplady35) reported from Gillingham, England

    @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

  • MarcusNovius MNovius (@MarcusNovius) reported from Tonbridge, England

    @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

  • PcPresenter PCPresenter (@PcPresenter) reported from Maidstone, England

    @virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this

  • SeanM_ODP Sean McDonald (@SeanM_ODP) reported from Maidstone, England

    1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, I want the postal address for service of a county court summons.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chunnage C Cheung 💙 (@chunnage) reported

    @virginmedia Hi, since last Thur, 8/9, router keeps rebooting randomly, interrupting work zoom calls and streaming. No consistent reason or time when it happens. Engineer came n tweaked a few things yesterday but problem still persists. Calling 150 goes nowhere. Any help? Area 30

  • chunnage C Cheung 💙 (@chunnage) reported

    @virginmedia Thanks for reply. Router reboots so all 'net wired/wireless goes down until fully back. TV unaffected. Technician didn't identify fault but gave new charger. Didn't test router so asked for technician with new router from 150 but told to wait 72 hours to see if problem goes away

  • mayhem_khan Name (@mayhem_khan) reported

    @virginmedia - trying to raise a complaint on your online dashboard . 4 times tried to submit it and not working. Why are you not receiving complaints? Not happy with your service . Very poor

  • PW1964 Paul Wright (@PW1964) reported

    @virginmedia Yes current customer. Not getting an error message, page just constantly buffers without loading. Using AVG secure browser.

  • gemmawhite84 Gemma Spencer 💙 👨‍🚀 (@gemmawhite84) reported

    @virginmedia Does anyone from your complaints department answer the phone? I have been waiting to speak to an agent since 6pm last night. This is shocking service.

  • NatashaSJPerera Natasha Perera (@NatashaSJPerera) reported

    @virginmedia I have already checked there, that's how I knew the complaint had not been logged. If I go to the "my orders and appointment" section it says I have to phone VM to move my slot. As discussed above they were unhelpful and unable to get someone out before the 5th of October.

  • NatashaSJPerera Natasha Perera (@NatashaSJPerera) reported

    @virginmedia It states the complaint is registered but gives me a reference code of ****. Then nothing shows on my account. I'll be blunt I'm more interested in getting someone to actually resolve the internet issue.

  • digi_gemma Gemma (@digi_gemma) reported

    @virginmedia My account says there is no complaint. I've twice made a complaint. Twice screenshot the "we've received your complaint". Twice it seems Virgin have just binned the complaint.

  • ha3un Abz (@ha3un) reported

    @virginmedia I believe so, I was told today that they have opened a complaint

  • StuartGleasure Stuart Gleasure (@StuartGleasure) reported

    @virginmedia Hi my broadband is down, I tried rebooting router but no luck. Is there a customer service line that’s open?