Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 11/28/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Snodland, Shoreham, Maidstone, Rochester, Chatham, Sevenoaks, Tonbridge and Royal Tunbridge Wells.

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City Problem Type Report Time
United KingdomGillingham Internet
United KingdomSnodland Internet
United KingdomGillingham Total Blackout
United KingdomGillingham TV
United KingdomShoreham Internet
United KingdomMaidstone Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from Gillingham, England

    @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.

  • _SamButler Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

  • DronePilotGeoff Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

  • NiamhDowneyLDN Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England

    @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

  • marcgallagher82 Marc Gallagher (@marcgallagher82) reported from Rochester, England

    @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

  • ExonJane Jane Exon (@ExonJane) reported from Maidstone, England

    @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

  • kanur1 adedeji adebayo (@kanur1) reported from Maidstone, England

    @virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated

  • AnnHepper Ann Hepper (@AnnHepper) reported from Ditton, England

    @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Tonbridge, England

    @virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out 😡

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

  • LauraBaalham Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

  • HannahMaxfield2 Hannah Maxfield (@HannahMaxfield2) reported from Royal Tunbridge Wells, England

    I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

  • Danward29237729 Dan Ward (@Danward29237729) reported from Snodland, England

    @richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

  • Rockwell7 Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JGrewy GREWY (@JGrewy) reported

    @virginmedia my internet has been down all day?! When are you going to fix this

  • GuseensLV Gusts Golubevs (@GuseensLV) reported

    Whats wrong @virginmedia your not getting payed for **** net again cant even watch movies after work FIX YOUR GOD DAMNNN Servers

  • andre_mccarron Andre Luca McCarron (@andre_mccarron) reported

    @NeilMurrayHD @virginmedia Ours has been down since 11 in Culmore. Seems to be all over Derry. Phoned up and they tried to say it was my router!!

  • mattoneillk Matt O'Neill (@mattoneillk) reported

    Moral of the story kids. Don’t use virgin media! It’s like paying for a clown service 🤡

  • mikebyrne316 Mike Byrne (@mikebyrne316) reported

    @VirginMediaIE hi I received a replacement Virgin Media Hub today and changed it over but am not receiving internet. It seems my new hub was not activated as my old one was still working up until the changeover. Can you help ASAP? Many thanks.

  • Dan45609939 Dan (@Dan45609939) reported

    @virginmedia @SusanneChishti Hi, can i please get some help - I've been through your automated menus restarted my hub numerous but the menu system basically ends your call directing you to guidance which doesnt solve my problems - appreciate it's odd times but come on Virgin you can do better.

  • BenCollins118 BlueBottomedGibbon (@BenCollins118) reported

    @virginmedia I pay for 200mb down. If I don't, I get cut off. Youre delivering 0.12mbs down can I only pay 0.12% of this month's bill then or will I still get cut off for not honouring MY end of our arrangement?

  • wisdomdacosta Wisdom Da Costa (@wisdomdacosta) reported

    @virginmedia Nothing stopped the problems which made working from home for two of us, and serving residents at @RBWM Council very difficult at times.

  • CuppaNiceTea A nice cuppa tea (@CuppaNiceTea) reported

    @virginmedia for goodness sake PLEASE answer the phones! V6 box stopped working completely now. 6 hours waiting for Virgin to answer the phone. Disabled, clinically vulnerable and could do without such crappy service from you 😢😢😢😢😢

  • VickyBloor2 Vicky Bloor (@VickyBloor2) reported

    @virginmedia It was 9.30am but now it’s saying no issues in this area, our router has died