Virgin Media Outage Report in Yalding, Kent, England

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.

City	Problem Type	Report Time
Royal Tunbridge Wells	Wi-fi	1 day ago
Maidstone	Total Blackout	3 days ago
Royal Tunbridge Wells	Internet	6 days ago
Maidstone	Internet	8 days ago
Tonbridge	Internet	9 days ago
Rochester	TV	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

• 
  Elise 💉💉💉💉 (@elise_john85) reported 2 minutes ago from Maidstone, England

  @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

• 
  MNovius (@MarcusNovius) reported 3 minutes ago from Royal Tunbridge Wells, England

  @Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...

• 
  Onearmedjohn (@onearmedjohn) reported 5 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  Michael Carter (@Michael69078135) reported 7 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Twiterteroo (@Twiterteroo) reported 7 minutes ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

• 
  Sue Groves MBE (@SUEG46) reported 8 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  MNovius (@MarcusNovius) reported 20 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  Onearmedjohn (@onearmedjohn) reported 21 minutes ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  Elise 💉💉💉💉 (@elise_john85) reported 22 minutes ago from Maidstone, England

  @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

• 
  Onearmedjohn (@onearmedjohn) reported 22 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  Onearmedjohn (@onearmedjohn) reported 32 minutes ago from Gillingham, England

  @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

• 
  Sean McDonald (@SeanM_ODP) reported 32 minutes ago from Maidstone, England

  @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

• 
  Antony Collett (@heyitsant) reported 38 minutes ago from Maidstone, England

  Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .

• 
  MNovius (@MarcusNovius) reported 45 minutes ago from Royal Tunbridge Wells, England

  @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

• 
  Rohan Seal (@Rohanseal221B) reported 45 minutes ago from Maidstone, England

  @virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown

• 
  MNovius (@MarcusNovius) reported 47 minutes ago from Tonbridge, England

  @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

• 
  Elise 💉💉💉💉 (@elise_john85) reported 48 minutes ago from Maidstone, England

  @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

• 
  Elise 💉💉💉💉 (@elise_john85) reported 50 minutes ago from Maidstone, England

  @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

• 
  Onearmedjohn (@onearmedjohn) reported 53 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  MNovius (@MarcusNovius) reported 60 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Davies (@tommydavies) reported 5 minutes ago

  @virginmedia I’ve had your WiFi for a week and it was working fine until yesterday. Is there currently a outage in Camden area? My router has been dropping out intermittently all day long. It’s extremely irritating.

• 
  Daniel Morris (@ExasperatedOf) reported 6 minutes ago

  @ljkbennett @virginmedia Three 4G signal from Hendy & Llanedi down for 5wks to 5 March. At least plugging in a Voxi/Vodafone SIM was possible within a few days. 11 months into WFH pandemic friend has just had BT postcode error fixed and gone from 7 to 46Mbps, now like all his neighbours on the estate.

• 
  calypte, msc. (@calypte_sarah) reported 6 minutes ago

  @shanaqui Too many (big) companies suck. I lost my temper at getting 'Mrs' on everything - I never gave a title at all. Virgin Media's response? Oh, I'd have to provide ID, maybe birth certificate, to have it changed. THEY made it up!! It's not my problem!

• 
  Zack Playford (@ZPlayford) reported 7 minutes ago

  @virginmedia Is there some sort of issue with your customer care & sales lines? Tried calling at least 3 different numbers, only for the call to either cut off during the ringtone or cut off during the call. Trying to enquire about some bundle changes.

• 
  LaurenHartley❤️ (@xlaurenhart15x) reported 7 minutes ago

  Had nothing but issues with our @virginmedia TV for over three weeks now! Constantly turning off and not coming back on for sometimes upto an hour. And can’t seem to speak to ANYONE on the phone! Help! @virginmedia #virginmediadown #virginmedia

• 
  *~Donna~* (@wolfwitch80) reported 8 minutes ago

  @AmazonHelp Thank you for responding. I’ll have to try and sort it later when I put the tv on. I suspect the main issue is with @virginmedia though as I’ve been having service issues for the last year!

• 
  Mo Nazam (@monazamguitar) reported 8 minutes ago

  Two weeks of unworkable broadband from .@virginmedia can't download stuff, they appear to be 'throttling' my connection, it slows down, keeps dropping. And I can't contact anyone about it. People - please DO NOT USE them.

• 
  Andrew Spiller🦍 (@AndrewSpiller87) reported 11 minutes ago

  @virginmedia are the worst providers ever. Changing after being with them 5 years. Slowest fiber speed and still pay a fortune and they don’t fix it.

• 
  Laura Morris (@laukin) reported 14 minutes ago

  @virginmedia Hi, no it is still very patchy. It just consistently drops out throughout the day. It can sometimes add up to an hour on my work day when I have to keep resetting the router and it makes absolutely no difference. Called your customer service line twice now and no joy!

• 
  aimeeeee (@avh12) reported 14 minutes ago

  @virginmedia As you can see, I first raised this issue 3 weeks ago... still with no resolution.