Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 01/20/2026 08:35

January 20: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Sevenoaks, Swanley, Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge, Rochester, Gillingham and Snodland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSevenoaks Internet
United KingdomSwanley TV
United KingdomChatham Wi-fi
United KingdomChatham Wi-fi
United KingdomMaidstone Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

  • TicTac1985 Suzanne D Edwards (@TicTac1985) reported from Gillingham, England

    @virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • carolinerob36 Caroline roberts (@carolinerob36) reported from Royal Tunbridge Wells, England

    @rabbiton @virginmedia We had such trouble with them too. 3 times we were let down. One chap claimed he couldn’t climb up a ladder for H&S reasons but knew a chap who would for an extra £50. We had to complain multiple times. Hope they offer you some compensation.

  • neilmead Neil Mead (@neilmead) reported from Gillingham, England

    Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • Scottmills101 Scott mills (@Scottmills101) reported from Hildenborough, England

    @virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!

  • jamesmidgley14 Jimmy (@jamesmidgley14) reported from Weavering, England

    I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia Look at the thread, it’s not me that’s not receiving your service!

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • LiamWren liammwren (@LiamWren) reported from Rochester, England

    Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • Kelly_QPR Kelly 🐰 (@Kelly_QPR) reported from Rochester, England

    @virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.

  • alancollinspdb Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, England

    @virginmedia Your customer service is a joke! I've been on the phone over an hour and spoken to 9 different people to be lied to and told the engineer tried knocking and calling my mobile this morning (I've been home all morning but had no one at the door and no missed calls).

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia are you going to follow sky and cancel our sky sports subscription

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • docbungle Dr. Whirlington Spinblade (@docbungle) reported

    @virginmedia Hi your colleagues had sorted out a new hub due to current being well bad. However its been over a week since then & have not seen any notifications about it (no dispatch or tracking numbers) and I have no "orders" on my account. Any update would be great

  • LiLbobroken salon🕊 (@LiLbobroken) reported

    @virginmedia Says you can’t find any issues

  • kingofthe6509 mark hill (@kingofthe6509) reported

    @virginmedia The WhatsApp service that I messaged 2 days ago and still no reply that WhatsApp

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia 1. I have been on the phone all day passed to department to department having to go through the problem multiple times, and yet here I am doing it again 2. I have spend money calling you for me to just get passed around. 3. I have spent time being passed around departments which

  • NatalieMarshman Natalie Marshman (@NatalieMarshman) reported

    @virginmedia We have an intermittent service and they were calling to get this fixed. They were advised to call us by you guys apparently. I had been on the chat - not getting anywhere I might add, to get a booster.

  • _THEpodge Richard Walters (@_THEpodge) reported

    @virginmedia Tbh no. I requested to cancel both my upgrade with yourselfs and O2 due to the farcical error at the time. @O2 have since sent me a "final bill" requesting payment. Even though i didnt receive the sim and had closed the account.

  • debziesmall Debra Small (@debziesmall) reported

    @uhNoisyy @virginmedia My internet has gone down every day this week. Says there’s no issue in area. Then it says there is. Then it says there’s not.

  • zakbrownz Zak (@zakbrownz) reported

    Lost all respect @virginmedia Looking to downgrade package. And the person on live chat has the cheek to say I’ve got it down to £92.75 it’s already less than that now. @Ofcom will enjoy this transcript that’s for sure lots of taking advantage of customers now from virgin media.

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia This was then not possible, so my internet is now arriving next Saturday. The point I hope I have made is that there had clearly been a massive failing here multiple times from virgin, and has ended up causing me, the new customer, stress, loss of time, loss

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia This is exactly the problem. I have been on the phone all day. You absolutely can call me. This is the least you can do considering this terrible service. If you cannot do it, please ask someone in your team who can.