Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 02/05/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Sevenoaks, Swanley, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.

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City Problem Type Report Time
United KingdomGillingham Internet
United KingdomChatham Internet
United KingdomChatham TV
United KingdomChatham Internet
United KingdomSevenoaks Internet
United KingdomSwanley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • SUEG46 Sue Groves MBE (@SUEG46) reported from Rochester, England

    @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

  • SeanM_ODP Sean McDonald (@SeanM_ODP) reported from Maidstone, England

    @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...

  • Michael69078135 Michael Carter (@Michael69078135) reported from Maidstone, England

    VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • Twiterteroo Twiterteroo (@Twiterteroo) reported from Gillingham, England

    @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

  • MarcusNovius MNovius (@MarcusNovius) reported from Tonbridge, England

    @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

  • Rohanseal221B Rohan Seal (@Rohanseal221B) reported from Maidstone, England

    @virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, I want the postal address for service of a county court summons.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I think she was recording a fault as far as I could make out due to her poor English

  • vamplady35 Sharon Cooper (@vamplady35) reported from Gillingham, England

    @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

  • vamplady35 Sharon Cooper (@vamplady35) reported from Gillingham, England

    @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

  • PcPresenter PCPresenter (@PcPresenter) reported from Maidstone, England

    @virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this

  • heyitsant Antony Collett (@heyitsant) reported from Maidstone, England

    Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brfcraver72 andrew (@brfcraver72) reported

    @virginmedia Not happy would never have payed for something I did not watch

  • Kay2021J JKay2021 (@Kay2021J) reported

    @virginmedia The only help I need is for your U.K. customer service team to answer the phone and do their job - I’ve been promised a free wifi pod to be sent to me since 12th March - I’ve spoken with 6 people since-still nothing received except excuses of fobbing me off to a different country

  • ididitathome Ian (@ididitathome) reported

    @virginmedia I have just checked. No issues. The Net is back on at the min There have been drop outs for a month. You can not get through on the phone ? Why I ask myself. Well the answer is self explanatory You are tampering with the network We pay you for a service. Which we are not getting

  • nicgare NicGare (@nicgare) reported

    @virginmedia Thanks. Wasn’t offered a form. Was given a ref number. Currently lost WiFi on the mobile I am using to type this! It really is not good enough. We have had issues for weeks. Even for VN this is a new low.

  • DavidLFCid David (@DavidLFCid) reported

    @virginmedia So basically your saying to make a complaint we have to go back to square one and deal with your poor customer service once more because your handlers haven’t done their job correctly? OFCOM are going to love this. Bear in mind we also keep a record of all contacts just like you

  • silemcveigh Síle Allen (@silemcveigh) reported

    @virginmedia Our wifi has vanished! Recorded message saying your customer service department is closed?!! Suggestions?

  • DavidLFCid David (@DavidLFCid) reported

    @virginmedia Ok so you still haven’t addressed the issue at hand which is your complaint process has already failed us today. You don’t want to acknowledge that your are taking peoples money in promise for a service which you are not providing or even giving a manager a chance to answer

  • Svhh14 Svhh (@Svhh14) reported

    @virginmedia Can a team member contact me via dm to get this sorted! It’s so frustrating paying for wifi service then having to use mobile data instead cause the WiFi is **** 😡

  • JenningsIrene irene jennings (@JenningsIrene) reported

    @virginmedia Oh my word. Why bother I already said have spoken to your team on numerous occasions and no one is doing anything hence me tweeting about your appalling customer service and your answer is to call them again! Great ! Will pick this up with Ofcom

  • JenningsIrene irene jennings (@JenningsIrene) reported

    @virginmedia I have rebooted of course. Engineer that was out also said problem but virgin are doing nothing to fix