Virgin Media Outage Report in Yalding, Kent, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Sevenoaks, Swanley, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Chatham |
Internet | |
| Chatham |
TV | |
| Chatham |
Internet | |
| Sevenoaks |
Internet | |
| Swanley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
-
∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
-
Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
-
MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, I want the postal address for service of a county court summons.
-
MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...
-
Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
-
Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
-
Mark O'Brien
(@markandall) reported
from
Tonbridge, England
@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
-
Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
-
Michael Carter
(@Michael69078135) reported
from
Maidstone, England
VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
-
MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
-
MNovius
(@MarcusNovius) reported
from
Tonbridge, England
@omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent
-
Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
-
Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
-
Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
CD
(@Twis29) reported
@ManicMundie @kyliexcx88 @virginmedia I love a bit of murder, but these guys are too much. They are the absolute boss level of terrible customer service - I haven’t got it in me these days 🙈
-
Rae xoxo
(@Raeoxoxo) reported
@virginmedia I still haven’t had a response to my email. One of your team members said to send photos via email. I really need some help. Saturday I sent the original email 5 days ago. Please can someone help I have sent the email multiple time even with different email addresses but nothing
-
Lucy-Jane
(@LucyjaneLegg1) reported
@virginmedia absolutely sick of the awful customer service you have given over the last week.
-
Lucaz
(@Lucazz82) reported
@JezCorden @virginmedia Damn I'm actually surprised it's down for this long, usually they're pretty reliable. They don't even offer services where I live :( but I'm glad it's not talk talk!
-
Adam Buckman
(@AdamBuckman) reported
@virginmedia 🤨, so it’s 2021 and your telling your wifi doesn’t work, there’s even wifi underground 🚊, never heard that one before. Either way if it’s it fixed I’m complying and leaving.
-
David Parker
(@ParkerDJ_1) reported
@virginmedia Everyone.... stay away from these people. They do not care about you. Only new customer's are of importance.
-
ً
(@PURGETHEPRISM) reported
@virginmedia yes they didn't even try to solve my complaint, honestly so sad
-
Heidi
(@Heidi87884117) reported
@virginmedia When is someone actually going to do something rather than referring me again and again to customer services who keep saying its with the construction team. They give me the contact number which is not accepting calls. They give the email which comes back as invalid.
-
S🐍
(@poorladygaga) reported
Current internet speed: 29mbps Average internet speed: 50mbps I pay for 350. @virginmedia you are absolutely awful
-
craig mcgee 😷
(@guilt_manager) reported
@Ianiesta8 @virginmedia you'll get nowhere with them, worst customer service ever!