Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Shoreham, Maidstone, Rochester, Chatham, Sevenoaks, Tonbridge, Royal Tunbridge Wells and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Total Blackout | |
| Gillingham |
TV | |
| Shoreham |
Internet | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Rochester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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Caroline roberts
(@carolinerob36) reported
from
Royal Tunbridge Wells, England
@rabbiton @virginmedia We had such trouble with them too. 3 times we were let down. One chap claimed he couldn’t climb up a ladder for H&S reasons but knew a chap who would for an extra £50. We had to complain multiple times. Hope they offer you some compensation.
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Jimmy
(@jamesmidgley14) reported
from
Weavering, England
I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
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Scott mills
(@Scottmills101) reported
from
Hildenborough, England
@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia Look at the thread, it’s not me that’s not receiving your service!
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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talltut
(@talltut) reported
@CEL_Hodge @virginmedia I thought I was the only one. Smh it's been down for ages too.
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Lewis
(@lewisdg88) reported
@virginmedia Finally spoke with someone. Apparently engineer is booked for 20/10. That’s nearly a month after moving. If we had been told that at the time we would have switched to another provider who could set us up in 7-10 days. Please can a manager DM me now this is a formal complaint.
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Luke Padfield
(@luke_tdy) reported
@virginmedia I will be contacting the FCA about it. I have tried to raise a complaint but no matter how many times I ask to be passed to complaints team/senior staff, I just get thrown on hold and onto another random call agent of a similar seniority. An absolute abomination with no real help
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Hugh Johnson
(@CoachDriverHugh) reported
@virginmedia 02037436946 this number is yours. I work shifts, and I cancelled my services. I do not want to be called up to 5 times every day, this is harassment, I would never come back now. STOP CALLING ME ITS UNSOLICITED.
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SDE Training
(@SDE_Training) reported
@virginmedia should you keep a customer on WebChat for over a week! Give confirmation of a new package, reduced bill, provide offers?? And then finally, after a WEEK! TRY AND CHARGE THEM ALMOST DOUBLE AND SAY THEY CAN NO LONGER HELP @skytv @BTGroup pls use.
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Geran
(@Gar1onriva) reported
@virginmedia Just got a call from a very rude Virgin Media employee 'just trying to help', who went from blaming me, to threatening me, to calling me a liar. I'd like to set up that web chat that AC kept suggesting, please.
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Barry Smith
(@Lazysod) reported
@virginmedia Again a waste of time. Fault tests are programmed to say it’s out fault. I’m a web developer I know a broken internet connection when I see one
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Dr Dutchscientist, maligned by Nature 🇳🇱
(@dutchscientist) reported
But try to watch your @virginmedia , @SkySportsF1 or @btsport content is impossible. So dumb and very customer-unfriendly.
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chicken-nugget.eth🍔🍟
(@CHICCEN_NUGGET) reported
@virginmedia or at least give us some information as to why there's a 2 week internet outage?
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David Watts
(@DMWatts1972) reported
@virginmedia Literally hours spent on the phone trying to get our services transferred to a new house. People constantly failing to do what they promise, making errors. A week later have only just got Internet but still no TV. No sign of an engineer despite numerous attempts to sort one