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Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.

CityProblem TypeReport Time
Royal Tunbridge Wells Wi-fi 1 day ago
Maidstone Total Blackout 3 days ago
Royal Tunbridge Wells Internet 6 days ago
Maidstone Internet 9 days ago
Tonbridge Internet 9 days ago
Rochester TV 17 days ago

Community Discussion

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Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • Rockwell7
    Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..

  • StevenPHartley
    StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

  • StevenPHartley
    StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.

  • kanur1
    adedeji adebayo (@kanur1) reported from Maidstone, England

    @virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated

  • StevenPHartley
    StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

  • NiamhDowneyLDN
    Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England

    @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

  • StevenPHartley
    StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful

  • ExonJane
    Jane Exon (@ExonJane) reported from Maidstone, England

    @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

  • DronePilotGeoff
    Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • HannahMaxfield2
    Hannah Maxfield (@HannahMaxfield2) reported from Royal Tunbridge Wells, England

    I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

  • Bunglebob66
    Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

  • goonerlgh
    Lawrence Hooker (@goonerlgh) reported from Gillingham, England

    @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

  • marcgallagher82
    Marc Gallagher (@marcgallagher82) reported from Rochester, England

    @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

  • Danward29237729
    Dan Ward (@Danward29237729) reported from Snodland, England

    @richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem

  • HighstedJackie
    Jackie highsted (@HighstedJackie) reported from Tonbridge, England

    @virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out 😡

  • _SamButler
    Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

  • moleyfozz
    paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

  • TDF_TT
    TDF TT (@TDF_TT) reported from Gillingham, England

    @virginmedia TV outage ME4?

  • LauraBaalham
    Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LooRuthie
    Ruth (@LooRuthie) reported

    @virginmedia Still no update and your status page is saying no problem with Internet and yes I know of quite a few people that have no broadband in the Guildford area so you need to look into this we Have not been able to do any school work today again so frustrating it’s beyond belief

  • karlosdavison
    Karl Davison (@karlosdavison) reported

    @virginmedia I’ve been waiting on your messenger for 2hrs 15 minutes to arrange to move my broadband. This can’t be right? Am I best just to cancel my direct debit and get a new supplier?

  • stefxissy
    Issy and Stef (@stefxissy) reported

    @virginmedia My mums phone has no dialling tone so she can’t call out, I am able to call in, need someone to check if there is a fault on the line. According to your service status all is fine

  • byronparsons05
    byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia is there any issues with internet today? It’s been down for three hours now

  • vmbusinesshelp
    Customer Service (@vmbusinesshelp) reported

    @justin_lawrence @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800

  • Ed6114
    Ed61 (@Ed6114) reported

    @virginmedia “Dad have you turned the wifi off”. Me, “no it’s just the crap service from Virginuselessmedia” pray tell how are the kids and my wife supposed to work from home....!!!

  • NicklessColin
    Colin Nickless (@NicklessColin) reported from Southend-on-Sea, England

    @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

  • terminosity
    ‎‏ ‏ ‏ً (@terminosity) reported

    @PityXI @virginmedia I have frontier in the US and every complaint you put down is all true for me We are supposed to get 5MB but I get 100kbs download

  • ShawnInside18
    Shawn Collins (@ShawnInside18) reported

    @virginmedia called you guys to replace our 5 yr old Router 2 weeks ago. Call today to find out what’s happening and cannot get through. Paying for 200 meg line but getting half and coverage is awful around the small house!!!

  • Dobbsk
    Keith Dobbs (@Dobbsk) reported

    @virginmedia My “100Mb down/10MB up” broadband is only giving 1Mb up and has been like that for several weeks. Your tests report everything is OK. Area AL3. Please fix.