Virgin Media Outage Report in Yalding, Kent, England

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	1 day ago
Maidstone	Internet	4 days ago
Tonbridge	Internet	4 days ago
Rochester	TV	12 days ago
Rochester	TV	12 days ago
Rochester	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

• 
  Scott Wickham (@Scott_Wic) reported 2 minutes ago from Rochester, England

  @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

• 
  Sharon Cooper (@vamplady35) reported 5 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Sean McDonald (@SeanM_ODP) reported 8 minutes ago from Maidstone, England

  1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

• 
  MNovius (@MarcusNovius) reported 20 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  PCPresenter (@PcPresenter) reported 21 minutes ago from Maidstone, England

  @virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this

• 
  Sharon Cooper (@vamplady35) reported 23 minutes ago from Gillingham, England

  @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

• 
  MNovius (@MarcusNovius) reported 25 minutes ago from Royal Tunbridge Wells, England

  @coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.

• 
  Michael Buckley (@MikeBuckley2) reported 27 minutes ago from Gillingham, England

  @virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating

• 
  Michael Jones (@mikej2504) reported 29 minutes ago from Walderslade, England

  @virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected

• 
  C Borrill-Bromige (@cboxot) reported 31 minutes ago from Rochester, England

  @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

• 
  Sean McDonald (@SeanM_ODP) reported 37 minutes ago from Maidstone, England

  @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 38 minutes ago from Royal Tunbridge Wells, England

  Anyone else #TunbridgeWells having slow @virginmedia internet?

• 
  Steve Roots (@SteveRoots1) reported 38 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor

• 
  Rosie ♕☻ (@rosieposexx) reported 39 minutes ago from Tonbridge, England

  @virginmedia hello I’m at my grandparents who have virgin as their landline supplier and the line seems to be very temperamental and can go down for a whole day with no dial tone and if you ring them it just hangs up. They don’t use mobile phones and I live far (1/2

• 
  Michael Carter (@Michael69078135) reported 40 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  PCPresenter (@PcPresenter) reported 43 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  MNovius (@MarcusNovius) reported 49 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

• 
  C Borrill-Bromige (@cboxot) reported 53 minutes ago from Rochester, England

  @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

• 
  Michael Jones (@mikej2504) reported 55 minutes ago from Walderslade, England

  @virginmedia offers social tariff of £12.50 for 15mb which is slow. Better option almost anyone with BT £12.50 for 36mb and Vodafone £12.50 for 38mb. Virgin also has £20 for 54mb but is higher price than most others offering same.

• 
  Twiterteroo (@Twiterteroo) reported 56 minutes ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony (@Avengerius) reported 9 minutes ago

  I guess connecting our phones to the hubs was part of a master plan. To stop us calling you when problems occur. @virginmedia? Especially with the website being inaccessible

• 
  Stin (@TheIainAnderson) reported 14 minutes ago

  @virginmedia I don’t need a forum I need an engineer to come out there’s clearly an issue and I’ve been lied to yet again

• 
  Tommy Jack (@tjack_87) reported 14 minutes ago

  @virginmedia hi. I couldn’t see an option to DM you, but I’m looking to cancel, and waiting on the phone for over an hour so far. Is there an alternative way to tell you?

• 
  David Graham (@thedavidgraham) reported 14 minutes ago

  @virginmedia So what will the result of being mistreated by three of your employees be? Will you get more staff to ensure they can work to the best of their capabilities? Re-training? It’s been a very poor experience.

• 
  Dean Patterson (@DEEPIZZLE_) reported 16 minutes ago

  .@virginmedia you guys have owed me money for 5 months. I’ve tried at least 3 times to get it back but still haven’t. The web chat / WhatsApp barely works and you can’t raise a complaint on the site when you’ve cancelled your account 🤨

• 
  sharon kalewski (@SKalewski) reported 21 minutes ago

  @virginmedia Exactly the point I was making. The team is great, but the processes that they have to work with are not helpful to the recently bereaved. But never mind, I'll just ignore my grief each time I open a letter from you.

• 
  Gareth Evans (@gjevans9) reported 24 minutes ago

  @virginmedia … I did yesterday and then got passed from pillar to post and kept waiting, hence why I’ve tweeted that as a communication company, you’re not very good at it. You’ve just backed up my opinion. I’ll terminate in writing through the post! 👍

• 
  revblock (@revbl0ck) reported 27 minutes ago

  @virginmedia This has been going on for over a week and your website says there are no service issues. I'm not able to send/recieve sms at times either now. Just says "Unable to send with Virgin - Error 0"

• 
  DEBS WILD (@debswild) reported 31 minutes ago

  @virginmedia Yes. There is yet another outage. I've lost count of the times this has happened this year. Perhaps @libertyglobal can shed light? @O2 isn't great either! Making complaints makes no difference. #VirginmediaO2

• 
  simon gready (@sif1mad) reported 31 minutes ago

  @virginmedia = Total incompetence. I want to leave pre installation, I am fed up with the problems contacting customer services by any form Website one of the worst I have seen for a provider. Pre contract and don't want to use this dreadful ISP. AVIOD THEM LIKE THE PLAGUE 👎👎👎