Virgin Media Outage Report in Yalding, Kent, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Yalding, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge
|
Wi-fi | 4 hours ago |
|
Royal Tunbridge Wells
|
Wi-fi | 2 days ago |
|
Maidstone
|
Total Blackout | 3 days ago |
|
Royal Tunbridge Wells
|
Internet | 6 days ago |
|
Maidstone
|
Internet | 9 days ago |
|
Tonbridge
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England@virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet
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Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England@virginmedia sort out your call centres! I was told I would get credit due to the problems I’ve been having with the internet. But now I’m told that won’t be happening! #virgininternetdown #allthetime #sortitout
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Claigh Young (@claighton89) reported from Gillingham, England@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
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Joe Gallant (@jgchurchcomms) reported from Snodland, England@virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.
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Len (@therealims) reported from Rochester, England@virginmedia @SkyUK make me an offer. Your service has to be better than this
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john groves (@john_groves1308) reported from Maidstone, England@virginmedia are trying to bill me for a service i have never had and try to blame me for not telling them!
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Suzanne D Edwards (@TicTac1985) reported from Gillingham, England@virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later
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William (@VirtualWill101) reported from Tonbridge, EnglandNo internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
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Rob Bagley (@DoctorKoolBeans) reported from Maidstone, EnglandGot through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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Mark Gould (@yiddo71) reported from Rochester, EnglandUseless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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Claigh Young (@claighton89) reported from Gillingham, England@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
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Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, EnglandIt's 11:45. Having been awake until about 6 or so this morning for the election count, my alarm was set for 8 so I could be up in time for the @virginmedia engineer to fix my broadband. They'd be here between 8 and 12 they said. Clock's ticking...
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Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, England@virginmedia Your customer service is a joke! I've been on the phone over an hour and spoken to 9 different people to be lied to and told the engineer tried knocking and calling my mobile this morning (I've been home all morning but had no one at the door and no missed calls).
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Claigh Young (@claighton89) reported from Gillingham, England@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
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Claigh Young (@claighton89) reported from Gillingham, England@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
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Joe Gallant (@jgchurchcomms) reported from Snodland, England@virginmedia 200mb package, as I said. No devices that are actively causing the issue - it’s been happening for some time regardless of what’s connected.
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Mickey Hill (@MickeyHill83) reported from Maidstone, England@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
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The Fallen (@pinski1_) reported from Sevenoaks, England@bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!
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Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England@virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards
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Simon Chapman (@_SimonChapman) reported from Rochester, England@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Binil Sivan (@binilsivan) reported@virginmedia 20/03/2022 - Calls to the customer care. 30 minute on the call. Agent books another technician for 22/03/2022. 4/n
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smallbutdeadly (@SBDVintage) reported@virginmedia continue to rip-off loyal customers (20+years) while offering new customers record low deals! I can't even use my Amazon Prime or use the FREE ALL4 service because my equipment is obsolete, & I'm paying 3 times what they are offering newbies! Way to reward loyalty!
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Callula (@Callula5555) reported@virginmedia This is the second night in a row I've had issues with my internet from 12am onwards. Has this been a common occurrence for others on Virgin Media?
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Binil Sivan (@binilsivan) reported@virginmedia 25/04/2022 - Calls customer care to enquire about refund of the bill and automatic compensation as mandated by Ofcom. After close to waiting 45 minutes gets connected to an agent who is junior enough not to understand the ask and transfer it to a senior agent. 12/n
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sumi (@sumeyuh) reported@CallumFWoodley @felhaunter @virginmedia From west midlands ive noticed other people around the UK r having the same problem too
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leo (@Liveinfastlane) reported@killro__ @virginmedia @CommunityFibre CF is 1000% more reliable. Never goes down.
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Tayy🌷 (@itsaadeeswife) reportedVirgin media need to fix their ****** internet I’ve had enough
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Binil Sivan (@binilsivan) reported@virginmedia 22/03/2022 - Technician turns up. Blames the first technician for not checking the inbound connection as it is dead. As per him it needs a network engineer who is very confident that it can be resolved and will come on 23/03/2022 and will inform next steps. 5/n
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sumi (@sumeyuh) reported@felhaunter @virginmedia WAIT r u having the same problem around like 10-1am THEY just switch it off????
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riley 🏴🇮🇪 (@riIeyswag) reported.@virginmedia my internet has gone down every night since last Saturday why can you not just have stable services oh my god