Virgin Media outages and service status in Yalding, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Yalding, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (55%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (9%)
- Phone (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Yalding, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Maidstone, Royal Tunbridge Wells, Rochester, and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham
|
Wi-fi | 10 days ago |
|
Gillingham
|
Internet | 11 days ago |
|
Maidstone
|
Total Blackout | 13 days ago |
|
Royal Tunbridge Wells
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
-
Michael Jones (@mikej2504) reported from Walderslade, England@virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected
-
Steve Roots (@SteveRoots1) reported from Royal Tunbridge Wells, England@virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor
-
MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
-
Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
-
Lawrence Hooker (@goonerlgh) reported from Gillingham, England@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
-
Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England@virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.
-
Mark Gould (@yiddo71) reported from Rochester, England@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
-
Davidp (@Davidp1103) reported from Snodland, England@virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too
-
SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England@virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
-
C Borrill-Bromige (@cboxot) reported from Rochester, England@virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles
-
StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
-
Michael Jones (@mikej2504) reported from Walderslade, England@virginmedia offers social tariff of £12.50 for 15mb which is slow. Better option almost anyone with BT £12.50 for 36mb and Vodafone £12.50 for 38mb. Virgin also has £20 for 54mb but is higher price than most others offering same.
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!
-
Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply
-
Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England@virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, I want the postal address for service of a county court summons.
-
MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eyezwideopen (@Eyezwideopen3) reportedDO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia
-
Mittly 🕊 (@Mittly5) reported@virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband
-
Julie Backstreet (@BSBJULIE78) reported@virginmedia Awful timing for a software update of @SkySports All over the weekend 🙄 Hope there is going to be some reduction in my bill?
-
Paul Greenwood (@PaulGr1969) reported@virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media
-
john (@jhargie4) reported@O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer
-
Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported@virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.
-
Allison🏴🇬🇧🌻🦔📚 (@bookwormmumof2) reported@virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice
-
Tessa Segal (@tessasegal) reported@CommunityFibre another flat in our building has had CFibre installed, technician back today. Everybody else’s @virginmedia now not working- can you advise what we can do?!
-
Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @moonpeach212 Why will ur engineer come fix my WiFi damaged my heating and over one month I have been calling no response this is bad
-
sharon thomson (@ShrnThomson) reportedOut of curiosity @virginmedia why are you not replacing my router that you have said has a fault which I only know about because I asked you for help but a colleague of mine was contacted & had his router replaced with no problems? I understand part of the problem is my fault