Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Chatham, Maidstone, West Malling, Cranbrook, Tonbridge, Gillingham, Sevenoaks, Swanley and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
||
| Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| West Malling |
Wi-fi | |
| Cranbrook |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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South East Timber & Damp
(@SETimberDamp) reported
from
Maidstone, England
Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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Richard Stanley
(@RichAlStanley) reported
from
Maidstone, England
Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
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Matt Goss 🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
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Ella
(@helloellaxo) reported
from
Maidstone, England
@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
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Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ana Valezzi Leckenby
(@AnaVLeckenbySEM) reported
@virginmedia What’s the best process to complain or get fixed? Your apps say everything is fine and all devices connected but as mentioned I can’t even watch a full Instagram reel. What’s the cool off period? I’ve had the service only for 8 days #disappointed
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Shaun Cass
(@shauncasss) reported
@virginmedia #virginmedia awful service from Virgin media yet again, new phone contact agreed, promised phone delivery today, Ring Virgin and they confirm it isn’t dispatched yet. Sort yourself out!! #poorservice
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Vaguely topical name
(@meulop) reported
@virginmedia It would be helpful if there was a little guide to the WhatsApp customer support stuff on your help site to make it easier to know what legit support cases would look like (5/5, apologies for missing numbers along the way)
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Lee Irving
(@orinolee) reported
@virginmedia I’ve switched from virgin to sky broadband, my virgin service is still active. I was told that I’d not given 30 days notice when it had been 3 times, now when sky take over I’m told the transfer won’t finish until 21/04/22 and I’ll be billed for it
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John Wolfson
(@JohnTheScout) reported
@virginmedia I've had 3 engineers out since December the last of which was here not two days ago And Im STILL having connection issues I'm still having to tether my phone at times. Can I get some money back for the time lost from this? Ive literally been unable to work at times
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Hugo Tavares
(@hugoblacky83) reported
@sbc_tips Bullshit and the game he's unplayable with packed loss I have Virgin media 200mb also I can't get a win on Elite now wtf 😤
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Amber 🖤🔙
(@ambseavey) reported
Lowkey virgin media sucks
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Vaguely topical name
(@meulop) reported
@virginmedia I used online chat through your help site which suggested a WhatsApp session. Number shown in WhatsApp is +44 7305 327112 (but displays as "Virgin Media" and says it's a business account). The original issue was I received an email saying "thanks for making changes to your (1/x)
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Frankie Jack
(@FrankieJack69) reported
@kezzi92 @All4 I had the same problem on @virginmedia and couldn’t see it in ‘on demand’. However, I went to ‘Apps & Games’ on the tv, and was able to access from there ok. So I think it’s a problem with so 28 on ‘on demand’ across the board.
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Rahul Sonthalia
(@RahulSon16) reported
@Virgin @virginmedia my account was terminated and post that some charges were deducted unnecessarily.And when I am trying to call the customer care to fix the issue, they ask for my account number which doesn't exist. It's impossible to contact you guys and discuss the charges.