Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Yalding, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Internet | 2 days ago |
|
Maidstone
|
Internet | 5 days ago |
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Tonbridge
|
Internet | 5 days ago |
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Rochester
|
TV | 13 days ago |
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Rochester
|
TV | 13 days ago |
|
Rochester
|
TV | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, I want the postal address for service of a county court summons.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Mark O'Brien (@markandall) reported from Tonbridge, England@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Sue Groves MBE (@SUEG46) reported from Rochester, England@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Rohan Seal (@Rohanseal221B) reported from Maidstone, England@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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paul fouracre (@moleyfozz) reported from Rochester, EnglandTwo contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.
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Antony Collett (@heyitsant) reported from Maidstone, EnglandHey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Hearn (@DanTHearn) reported@virginmedia Hi, is there an issue in RG4 (Reading?) The WiFi has been dropping out for the past 3 hours but your status page won't load.
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NonoTheCat (@nonothecatdiary) reported@virginmedia, seriously you are going to fix the broadband outage in my area by Aug 3?! That's a week!!!
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lexi ❀ (@implsvgrande) reported@virginmedia i’ve done that it says no problems
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lexi ❀ (@implsvgrande) reported@virginmedia ethernet appears to be working, just wifi that is it the problem.
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Tim Burdett (@LordUtley) reported@virginmedia Just spoken to several people at VM to get help with reducing costs and poss switching to Stream. Shocked by the unhelpful responses. Been a customer for over 20 years.I’m told no discounts other than a new contract - really? Stream - I give up!
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Scott Bennett - “Great Scott!” - Touring 2022/23 (@scottbcomedyuk) reported@virginmedia Yes. You compensated me for last month, said the problem would be resolved by July 14th. It hasn’t, so I need compensating for this month too. We are having to drive away from the area to make phone calls that don’t cut out. We need a time frame when this is to be resolved.
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Matt Jakob (@mattjakob) reported@virginmedia so far Ive spent over 2h and been transferred 3 times while trying to cancel my contract as Im moving abroad. You have the worst customer service ever
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Rob 3000 (@stroooonach) reported@virginmedia why is it so hard to talk to a human when I call you? Your automated phone system is the worst I have ever used. I hate hate hate calling you. I feel sorry for the people you hire as your system must piss every caller off
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Dr Jo Heaton (@microjology) reported@virginmedia Thanks for your reply- however, as already stated the service checker tool isn’t working
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Dundeevibe. (@DannyCussick) reported@virginmedia is it impossible too talk with a human being on your site or phone numbers. It's not the case when your trying to sell me deals though. The sooner someone comes for that crap modem the better.