Virgin Media outages and service status in Yalding, England

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Maidstone, Royal Tunbridge Wells, Rochester, and Tonbridge.

City	Problem Type	Report Time
Gillingham	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

• 
  Elise 💉💉💉💉 (@elise_john85) reported 52 seconds ago from Maidstone, England

  @virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get

• 
  Sean McDonald (@SeanM_ODP) reported 2 minutes ago from Maidstone, England

  @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

• 
  Sharon Cooper (@vamplady35) reported 11 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Davidp (@Davidp1103) reported 12 minutes ago from Snodland, England

  @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 13 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  Michael Jones (@mikej2504) reported 19 minutes ago from Walderslade, England

  @virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected

• 
  PCPresenter (@PcPresenter) reported 19 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  Darren Young 📺 (@Just_Daz_Young) reported 23 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Laura Underhill (@LauraBaalham) reported 24 minutes ago from Snodland, England

  @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

• 
  Mark Gould (@yiddo71) reported 38 minutes ago from Rochester, England

  @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

• 
  Rohan Seal (@Rohanseal221B) reported 41 minutes ago from Maidstone, England

  @virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 41 minutes ago from Rochester, England

  @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

• 
  Russ Collard (@RussCollard1) reported 41 minutes ago from Royal Tunbridge Wells, England

  @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

• 
  jordan (@wharfyoung) reported 42 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Abi (@AbiMuddiman) reported 44 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

• 
  MNovius (@MarcusNovius) reported 45 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  PCPresenter (@PcPresenter) reported 46 minutes ago from Maidstone, England

  @virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this

• 
  Paul Anderson or Neo (@PaulAnderson38) reported 50 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....

• 
  adedeji adebayo (@kanur1) reported 52 minutes ago from Maidstone, England

  @virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated

• 
  StevenHartleyonline (@StevenPHartley) reported 57 minutes ago from Royal Tunbridge Wells, England

  @wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul O'Brien (@PaulOBrienKil) reported 7 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  sarah (@Mears1Sarah) reported 9 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  Robert Grieve (@robert_grieve) reported 9 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Alex Davies (@daviesa02) reported 12 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  Stephen Maddock (@stephenm68) reported 12 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  William (@William232393) reported 13 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Gauci Reports (@GauciReports) reported 16 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  Irate_Jobbie (@Irate_Jobbie) reported 17 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  UK veteran (@irishguard1998) reported 18 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  Rachel (@rachrl1486) reported 18 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?