Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 12/04/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Snodland, Shoreham, Maidstone, Rochester, Chatham, Sevenoaks and Tonbridge.

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City Problem Type Report Time
United KingdomGillingham Internet
United KingdomSnodland Internet
United KingdomGillingham Total Blackout
United KingdomGillingham TV
United KingdomShoreham Internet
United KingdomMaidstone Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • PaulAnderson38 Paul Anderson or Neo (@PaulAnderson38) reported from Royal Tunbridge Wells, England

    @virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • InfoCollards Collards Upholstery London Limited (@InfoCollards) reported from Royal Tunbridge Wells, England

    @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

  • AbiMuddiman Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England

    @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.

  • sarahhben Sarah Bennett (@sarahhben) reported from Gillingham, England

    @virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

  • mrbison66 Rob Strudwick (@mrbison66) reported from Tonbridge, England

    @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

  • Russlanc269 Russell Lancaster (@Russlanc269) reported from Tonbridge, England

    @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Louise_Robbo Louise Robinson (@Louise_Robbo) reported

    @virginmedia No service issues apparently. Internet came back on for approx 20 minutes BUT the router had reset and lost the SSID name. Had to reconnect all my devices again and now the Internet has gone off again!

  • F925_ F925 (@F925_) reported

    @virginmedia I have been trying to call customer service to cancel my subscription but I always get put on hold for around an hour then just cuts off. I'm going to send a written letter instead, can you tell me where to post it please?

  • lyn_s_davies Lyn Davies (@lyn_s_davies) reported

    @virginmedia Three times now I’ve been told they can’t help me

  • kenn3rz NK🕊 (@kenn3rz) reported

    @Jake_Hanrahan @virginmedia They’re so **** and inconsistent with the worst customer service. Can’t wait to leave them when my contracts finished

  • scottexell scott exell (@scottexell) reported

    @virginmedia I need help as I keep get spam calls to my house like 3-4 a day and the only people who have my number is you lot and my doctors

  • topherham Chris Hamilton (@topherham) reported

    @virginmedia This whole exchange has been wholly unsatisfactory. If anything I have even less confidence in your company than before seeing how disappointed other customers are with the service you provide.

  • TonyHomewood Tony Homewood 🇬🇧🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TonyHomewood) reported

    What an appalling company @virginmedia really are. I recently agreed a deal with them and then in January I got a letter from them purporting to increase the charges on the deal by £3.50. It advised me that I could alternatively cancel the contract. 1/-

  • F925_ F925 (@F925_) reported

    @virginmedia I have tried to ring customer service a few times but always get put on hold for around an hour then cuts off. Where can I send my cancellation letter?

  • F925_ F925 (@F925_) reported

    @virginmedia I have trying to call customer service to cancel my subscription but I always get put on hold for around an hour then just cuts off. I'm going to send a written letter instead, can you tell me where to post it please?

  • jjjjreilly JaZz (@jjjjreilly) reported

    @virginmedia my wifi is exceptionally slow, is this a known issue? used my post code to check if there’s an issue locally but says all good. what’s going on? happening on all devices.