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Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.

CityProblem TypeReport Time
Royal Tunbridge Wells Wi-fi 4 hours ago
Maidstone Total Blackout 2 days ago
Royal Tunbridge Wells Internet 5 days ago
Maidstone Internet 8 days ago
Tonbridge Internet 8 days ago
Rochester TV 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • HighstedJackie
    Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • l_stallworthy
    Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, England

    Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

  • MrG48
    Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • _SamButler
    Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • Scottmills101
    Scott mills (@Scottmills101) reported from Hildenborough, England

    @virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers

  • Joewilkins14
    Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • TylerTowers
    Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • darrenh67
    Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • jamesmidgley14
    Jimmy (@jamesmidgley14) reported from Weavering, England

    I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

  • M_Morgan94
    Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • markmchenry022
    Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

  • markmchenry022
    Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • Joewilkins14
    Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • yiddo71
    Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • Peter_AFC_
    J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • HighstedJackie
    Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • Peter_AFC_
    J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • M_Morgan94
    Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • CathRoseBiebTWx
    CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • 0katiehunt
    Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rupertsmum
    Jules m💙🌹🐝🐝 (@rupertsmum) reported

    @virginmedia Still not working after plugging another phone in

  • MarkWalker_UK
    Dark Mark Writing 💀 (@MarkWalker_UK) reported

    @virginmedia can i just cancel the order?

  • A_J_C1992
    Alex Coppin (@A_J_C1992) reported

    @virginmedia Your pre installation team keep hanging up on me. Been on the phone 3 hours tonight and spoke to near 20 different operators. Worst customer service ever.

  • CamberMan
    Guy Williams 🇺🇦 (@CamberMan) reported

    Hey @virginmedia fancy providing an internet service that doesn't drop out every 5 pissing mins? You had an engineer ironically fix the issue but guess what? Week 2 of **** network & your solution is to turn off/restart. #Joke #WorstServiceEver

  • cbcbruton
    caroline bruton (@cbcbruton) reported

    @virginmedia I don't want to read about other people's problems I just want u to fix the problem

  • MelHorrocks19
    Melanie Earp (was Horrocks) (@MelHorrocks19) reported

    @virginmedia my Wi-Fi is a reported outage right now & im supposed to be in a live hustings as I’m standing for Co-chair of @TheGreenParty When will sale be working again!!! This is pretty urgent now everyone

  • georgesampson
    George Sampson (@georgesampson) reported

    @virginmedia Nothing wrong in the area, I check every time it goes down

  • CamberMan
    Guy Williams 🇺🇦 (@CamberMan) reported

    @virginmedia It says no issues in area when you put postcode but put name & PC in & hey Presto there's issues!!

  • MarkWalker_UK
    Dark Mark Writing 💀 (@MarkWalker_UK) reported

    @virginmedia But we are chatting now. I have to work tomorrow and this just pushes the issue back another day. I really don't understand why you can't just check a simple thing to see what is going on - are your departments not linked?

  • Lucas_Herrett
    lucas (@Lucas_Herrett) reported

    @virginmedia iphone xr, yeah i’ve looked online and done everything like reset network settings etc. It’s all come about randomly after you refreshed my allowances, it for some reason took off my 4g. i went onto the mobile data and changed it to 3g instead and it worked but 4g doesn’t work