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Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 18 hours ago
Maidstone Internet 4 days ago
Tonbridge Internet 4 days ago
Rochester TV 12 days ago
Rochester TV 12 days ago
Rochester TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • TcEllalou21
    Trevor John Cheal (@TcEllalou21) reported from Rochester, England

    @virginmedia this is getting a right joke now no one wants to help us and tell us when we will be getting our service back #superslow

  • njfishingtackle
    NJ Fishing Tackle (@njfishingtackle) reported from Meopham, England

    Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice

  • nicolleclothier
    nicolle clothier (@nicolleclothier) reported from Gillingham, England

    Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!

  • markIcutler
    Skullncross (@markIcutler) reported from Rochester, England

    Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia

  • walegates
    Wale Gates 🇳🇬🇬🇧 (@walegates) reported from Rochester, England

    Hey @virginmedia! Your service is down in the whole of Strood. It’s been down since Friday, you are definitely going to lose a lot of customers this year from ME2. Fix it please, keep saying your engineers are on it. They not.

  • JJhumpy
    Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia It's back now but would like a credit for the outage!

  • scooper430
    stephen cooper (@scooper430) reported from Ditton, England

    @virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough

  • jhawks200
    Jim Hawkins (@jhawks200) reported from Rochester, England

    @virginmedia can you please update on Virgin Services in the ME2 Area as all TV Internet and Phone are still not working since 5.30pm

  • JonnieJensen
    Jonnie Jensen (@JonnieJensen) reported from Maidstone, England

    @Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖

  • JJhumpy
    Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.

  • TicTac1985
    Suzanne D Edwards (@TicTac1985) reported from Rochester, England

    @virginmedia I need help with my account

  • emmajanepenney
    𝕖 𝕞 𝕞 𝕒 🦒 (@emmajanepenney) reported from Shoreham, England

    Why is virgin mobile still down 😩 @virginmedia

  • njfishingtackle
    NJ Fishing Tackle (@njfishingtackle) reported from Meopham, England

    Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠

  • JJhumpy
    Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage

  • AntonyGladstone
    🏎 🍁 Tony Gladstone 🎧 🇬🇧 (@AntonyGladstone) reported from Maidstone, England

    @virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19

  • nicolleclothier
    nicolle clothier (@nicolleclothier) reported from Gillingham, England

    @virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!

  • stepheadley
    Stephen Headley: (@stepheadley) reported from Royal Tunbridge Wells, England

    @markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting

  • AhsatanRevolg
    Natasha (@AhsatanRevolg) reported from Rochester, England

    @virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.

  • TcEllalou21
    Trevor John Cheal (@TcEllalou21) reported from Rochester, England

    @virginmedia I'm a customer in the Medway area we have not had any service for over 30hrs now this is disgusting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1937norman
    norman (@1937norman) reported

    @virginmedia The new box will arrive today Friday. U were right about catch-up if u use V6 box app.the bad thing is u have to watch the adverts, u can't fast forward, or can u?.the old way is better.but more to watch v6

  • nadlique68
    NadLique68 (@nadlique68) reported

    @virginmedia I understand work was carried out yesterday in my area but why is internet not working today please? Area 15 I think

  • GillianKerr17
    Gillian Mitchell (@GillianKerr17) reported

    @virginmedia This has happened since we got VM last year. Tv model UE55RU7020KXXU As you have said you haven’t had any issues with this model. I’m not sure about the HDMI what kind. Also no one is answering to why everything else works like fire stick and sky tv

  • timdeegan1
    Tim Deegan (@timdeegan1) reported

    @virginmedia After the hours wasted trying to get through to someone. They are either clueless, blatantly lie, or promise an engineers visit, or call back, that never happens

  • lusianita
    Anita L (@lusianita) reported

    @virginmedia broadband down for 4weeks for several households in W3 area, appaling service updates that keep changing every few days! No transparency when it will be back! Horrendous, unprofessional @virginmedia don’t think of Virgin broadband unless you want similar issues

  • marty_woodhouse
    Marty Woodhouse (@marty_woodhouse) reported

    @virginmedia you know if you want to keep customers on and to renew their contracts, it’s not a great idea to start slowing their data speeds the closer they get to the end of their contract, it’s a joke I’m using 4G/5G with full signal and I can’t even use the data i have

  • Louiseflynn
    Louise Flynn (@Louiseflynn) reported

    @virginmedia Another evening of trying to get this resolved only to be hung up by your ‘customer care’ team. You really are a joke.

  • ColdJustice_
    Claire Hooton (@ColdJustice_) reported

    @virginmedia Apart from the fact the link doesn't work.. & there is no way after 5 years of giving you £120 a month..you're getting anymore to upgrade a box! Nice try though.

  • Tanhouse1
    tanhouse1🇪🇺 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #LUFC #FBPE FBPR (@Tanhouse1) reported

    @ThreeUK hi, looking at 5G home router. Your coverage says Broxbourne covered, but when deals come up 4G displayed? Any idea why 5G home router not available, or where I can find more info? Any information would be of help, looking to bin @virginmedia thanks! 🌝

  • am200
    Ann-Marie Miller (@am200) reported

    @virginmedia With all due respect I am already clearly unhappy I am not willing to download another browser system to make the complaint