Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Rochester, Maidstone, Royal Tunbridge Wells, Chatham, Gillingham, Snodland and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Internet | |
| Rochester |
Internet | |
| Maidstone |
TV | |
| Tonbridge |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Rob Strudwick
(@mrbison66) reported
from
Tonbridge, England
@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Russ Collard
(@RussCollard1) reported
from
Royal Tunbridge Wells, England
@virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.
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Mark O'Brien
(@markandall) reported
from
Tonbridge, England
@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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Sarah Bennett
(@sarahhben) reported
from
Gillingham, England
@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Russell Lancaster
(@Russlanc269) reported
from
Tonbridge, England
@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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Paul Anderson or Neo
(@PaulAnderson38) reported
from
Royal Tunbridge Wells, England
@virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
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Collards Upholstery London Limited
(@InfoCollards) reported
from
Royal Tunbridge Wells, England
@virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SEA
(@nameissea) reported
@virginmedia You have absolutely the worst customer service possible. You've made a mistake, lost my wife her income and you won't expedite a fix or compensate. Prospective customers - avoid this shite provider like the plague.
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MikeJBA
(@asipcrowtein) reported
@O2 Hello. I have a SIM via Virgin Media, and am being billed correctly but when I try to use My O2 it says 'O2 Account not Activated'. Can you help?
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Maria Taylor
(@mariataylorbeja) reported
I have been trying for over 3 hours to cancel my @virginmedia account - no reply on whatsapp or over the phone and no way to send cancellation notice other than this - this should be illegal so fed up
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James Turner QC
(@JamesTurner37) reported
@virginmedia No - the service page claims there is no issue in my area. However, I’ve now at last got through on the phone and had it confirmed that there is an issue that is likely to continue until 3:45pm on 3 August (having been ongoing since 21 July).
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James D Anderson
(@earlofjames71) reported
@richie_rich77 @virginmedia 1/3 of Canadians lost all internet, cable and phone connectivity about two weeks ago because Rogers "went down during maintenance". It was the SECOND time in less than a year.
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Darren Johnston
(@dpjohnston10) reported
@virginmedia any danger of you lot answering your phones or getting back to me re moving house? Absolutely shocking service as always, come to expect nothing less. Web chats with robots, nobody getting back to me and on hold for 30 minutes only for someone to hang up on me.
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stacey yeo
(@snd80) reported
@virginmedia your customer service is appalling 1 month without internet scheduled appointment for the 8/7/22 cancelled for the 17/8/22 phoned to find it’s been cancelled again without notification to 9/9/22 that’s no internet no tv for the whole of the kids summer holidays.
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Mike 🙋🏼♂️
(@ArmstrongAtWork) reported
@virginmedia This is comical now, after much back and forth, VM agreed to compensate me for the direct costs incurred of £120 (which is all I asked), now I've received an email with a refund of £1.20... I don't have 3 hours more spare time or patience today to do this again... can you help?
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LoopyLolly
(@LoopyLolly85) reported
an hour and a half of waiting to set my home move with you guys... @virginmedia What the actual ****?! oh and STILL ON HOLD!
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Shuayb Afghan
(@ShuaybAF) reported
hey @virginmedia....why is your customer service so ****?