Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Shoreham, Maidstone, Rochester, Chatham, Sevenoaks, Tonbridge, Royal Tunbridge Wells and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
TV | |
| Shoreham |
Internet | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Rochester |
||
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Stephen Headley:
(@stepheadley) reported
from
Royal Tunbridge Wells, England
@markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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𝕖 𝕞 𝕞 𝕒 🦒
(@emmajanepenney) reported
from
Shoreham, England
Why is virgin mobile still down 😩 @virginmedia
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wohlfarth
(@PaulWohlfarth) reported
@virginmedia having spent 3.5hrs on your chatline to cancel my contract and have your service team confirm which address to send my final invoice to more than 2 weeks ago, nothing has arrived yet. This is after I tried to cancel my contract for months. Care to explain? @cedrsays
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Laura
(@LauraEmilyBush) reported
@virginmedia The engineer who installed the box in November said if I had any problems someone would come and sort it or send me out a booster. Why is this not an option now?
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Robert Boland
(@RobertBoland14) reported
@virginmedia Thanks for taking time to resolve your mistake. Great customer service. Good job I “believe in better”
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Burgh_Banter_Gaming
(@Leigh_187) reported
@virginmedia I used to run around 500mb to my xbox, wireless!! With many wifi devices connected at the same time! Now im lucky if i reach 100mb. Please dont treat me like i dont know anything. Ive had enough of the lies. Pls help me cut this off so i can get proper FTTP
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Laura
(@LauraEmilyBush) reported
@virginmedia I haven't posted as I find it unhelpful having read other similar posts. I would appreciate someone calling me to sort this issue asap or I will be writing a formal complaint. I shouldn't have to resort to twitter to get to speak to virgin either! Terrible customer service.
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Ben Curtin
(@Ben_PipGainFx) reported
@virginmedia Terrible TV or Internet still not working.. spoke to an advisor on the phone and they said that there will be engineers sorting it on the 24th.. i mean surely thats a wind up a week without internet or TV in this current climate.. shocking service
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bigbeat
(@lhodes0510) reported
@virginmedia Virgin media, I am an existing customer, my discount came to an end andthe new payment is due in March. I have a account number, its 413967702
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Burgh_Banter_Gaming
(@Leigh_187) reported
@virginmedia It would mean me moving my pc etc to do a wired speed test! You are not providing the speeds im paying for, wired or wifi. Its a wifi router. Not a wired only router. Ive been lied to every step of the way, your service was always the best, but are by far the worst in the past yr
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Wayne keeble
(@wayne_keeble) reported
@virginmedia need technical assistance. My router wifi password has been changed and I cannot get through to the contact help centre. Please send some information on private message of what I should do.
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Laura
(@LauraEmilyBush) reported
@virginmedia I've tried that and it isnt helpful. I want help and support from virgin directly not support from the community forum. I'm paying for a service which is currently not being provided in half of my house!