Virgin Media Outage Report in Yalding, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: West Malling, Tonbridge, Rochester, Chatham, Maidstone, Cranbrook, Gillingham, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Tonbridge |
Internet | |
| Tonbridge |
Internet | |
| Rochester |
||
| Chatham |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
-
Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
-
Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia Look at the thread, it’s not me that’s not receiving your service!
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
-
CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
-
Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
-
liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
-
Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
-
Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
-
Scott mills
(@Scottmills101) reported
from
Hildenborough, England
@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
-
Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
-
Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
-
Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
-
Jimmy
(@jamesmidgley14) reported
from
Weavering, England
I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
-
Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Obi ⭕ 🇬🇧
(@obiadekanobi) reported
@daryiljohnson26 £120 a month on our streaming ****...😭 That's ontop of a £130 Virgin media bill as well... ******* sucks...😭😤
-
Hannah Palmer
(@Hanpalmerx) reported
@virginmedia hope I haven't just verbally abused one of your actual staff. Someone called claiming to be from virgin saying my details have been stolen but couldn't confirm any of my details with me sounded fishy so I called her some very bad words
-
Alex M-C
(@alexmc4) reported
@virginmedia 'upgraded' to 360 box 2 weeks ago, now can't watch catch up tv without switching box off and on again at least once a day. Called up 3 times and now waiting 72 hours for a call back. Terrible service and customer experience
-
Kimberley Gallacher
(@kim_g85) reported
@virginmedia has to be the worst company I’ve ever dealt with, trying to contact them and been cut off twice! #virginmedia
-
Alex M-C
(@alexmc4) reported
@virginmedia I get 'playback not possible' error CS2318. They moved me from ethernet cable to wifi, but didn't resolve. Then told me was an issue in my area (none was reported), but if I restart device it works so not an issue in the area. Called Mon morning and still waiting for a call back
-
Griff
(@griffplaysgames) reported
@virginmedia Have already tried by phone for months. The package has become too expensive plus some job issues has resulted in no longer being able to afford such a high price package but as we are two months behind with only ever enough to pay one month. Your team refuse to help
-
Lord Alistair Kealey
(@alistair_kealey) reported
@virginmedia robbed 72 pound a month call centre refused to log a complaint when suffering 12 months wifi problems
-
DILRAJ
(@dilrajsachdev) reported
@virginmedia With @virginmedia complaints never work. My new account is not activated so can't make complaint online. On phone to my experience they don't take complaints or keep transferring to different department. Cleverly make it difficult so get less complaints. Well Done
-
Edwards Scissorhands
(@scissorhands_s) reported
@virginmedia just wanna say thank you for the builders you hired, who think it's acceptable to not let you out of your home cause they're doing work. Or move away from your property whilst you leave. I dont know if they had covid. Luckily i video their rude behaviour.
-
Helen Willis💙
(@helenwi51969444) reported
@virginmedia who can I contact to get a breakdown of costs? My partner's employer will pay his broadband costs but need paperwork which lists separate from TV. Customer service can't help