Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Chatham, Maidstone, West Malling, Cranbrook, Tonbridge, Gillingham, Sevenoaks, Swanley and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
@virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
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john groves
(@john_groves1308) reported
from
Maidstone, England
@virginmedia are trying to bill me for a service i have never had and try to blame me for not telling them!
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates
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The Fallen
(@pinski1_) reported
from
Sevenoaks, England
@bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Mickey Hill
(@MickeyHill83) reported
from
Maidstone, England
@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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William
(@VirtualWill101) reported
from
Tonbridge, England
No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
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Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Browne
(@mattlfc78) reported
@virginmedia I’m sure that was the handle…… anyways getting back to my issue Like I said I won’t be using the WhatsApp number as I’ve tried this many many times before and nothing has come of it which is another frustrating issue all together
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David Fielding
(@fieldawg) reported
.@virginmedia I’ve tried to cancel my subscription three times now. Raised a complaint to cancel it, which you stated has been complete, and then you still take out money and charge a late payment fee. What’s going on?
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Rob Watkins
(@mountnessie) reported
@virginmedia very clever... you obviously think that if you make a terminally ill customer wait long enough... the problem goes away #Disgusting
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Annie Smith
(@Cappygolightly) reported
@JulietteSims192 @virginmedia My sympathies. It should be tech support team. Took me a few tries & no action until I threatened to leave after 6 weeks of dual provider use. They charge rental for boosters. Still use an ethernet to get a decent signal in hard to reach spots. The routers are short range.
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BOUJIE&&UNRULY
(@rlm__x) reported
Why can I not speak to a human being about virgin media? WTF. I don’t wna abuse nobody but the waiting times will wind you up
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Stuart Davies
(@studavies1982) reported
@virginmedia Yep. No issues. 3 times a week for months would be a pretty fault in the area. You’d sort that because it would be unacceptable. The same doesn’t apply for me with the super hub. The all singing, all dancing, speaks 48 languages and communicates with aliens super hub!!!
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Patrick
(@Pholland1) reported
@virginmedia I mean, what should I be trying? I should have internet. I booked it 3 weeks before my move in date. Your guy said he’d sort within 3 days. I still have no internet and will continue to have no internet. I don’t want my order with virgin you’re the worst company in human history
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Jonathan Stirling
(@JonnyStirling) reported
@virginmedia You have to log on to myvirginmedia to raise a complaint. And since I can’t get@onto that because your tech doesn’t work, I cannot log a complaint. Maybe you could raise one for me?
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Beans On Rob
(@BeansOnRob) reported
3. @virginmedia, I just want some help to resolve this issue and for my internet to work properly, but if you can't provide the essentials that I've been promised, then I will have no choice to cancel my contract. Please help me. Thank you
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Daniel
(@daniellewis152) reported
@VirginMediaIE I was told yesterday when I rang up to cancel, that Virgin Media 240mb plan would be quicker than 500mb through eir/sky/Vodafone etc. How does that work?