Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 02/03/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Sevenoaks, Swanley, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.

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City Problem Type Report Time
United KingdomGillingham Internet
United KingdomChatham Internet
United KingdomChatham TV
United KingdomChatham Internet
United KingdomSevenoaks Internet
United KingdomSwanley TV

Community Discussion

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Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • Scottmills101 Scott mills (@Scottmills101) reported from Hildenborough, England

    @virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!

  • LiamWren liammwren (@LiamWren) reported from Rochester, England

    Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia

  • carolinerob36 Caroline roberts (@carolinerob36) reported from Royal Tunbridge Wells, England

    @rabbiton @virginmedia We had such trouble with them too. 3 times we were let down. One chap claimed he couldn’t climb up a ladder for H&S reasons but knew a chap who would for an extra £50. We had to complain multiple times. Hope they offer you some compensation.

  • neilmead Neil Mead (@neilmead) reported from Gillingham, England

    Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed

  • Kelly_QPR Kelly 🐰 (@Kelly_QPR) reported from Rochester, England

    @virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.

  • TicTac1985 Suzanne D Edwards (@TicTac1985) reported from Gillingham, England

    @virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia Look at the thread, it’s not me that’s not receiving your service!

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!

  • Dank1382 Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England

    @virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • Dank1382 Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England

    @virginmedia sort out your call centres! I was told I would get credit due to the problems I’ve been having with the internet. But now I’m told that won’t be happening! #virgininternetdown #allthetime #sortitout

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • jgchurchcomms Joe Gallant (@jgchurchcomms) reported from Snodland, England

    @virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia are you going to follow sky and cancel our sky sports subscription

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • alancollinspdb Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, England

    @virginmedia Your customer service is a joke! I've been on the phone over an hour and spoken to 9 different people to be lied to and told the engineer tried knocking and calling my mobile this morning (I've been home all morning but had no one at the door and no missed calls).

  • alancollinspdb Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, England

    It's 11:45. Having been awake until about 6 or so this morning for the election count, my alarm was set for 8 so I could be up in time for the @virginmedia engineer to fix my broadband. They'd be here between 8 and 12 they said. Clock's ticking...

  • jgchurchcomms Joe Gallant (@jgchurchcomms) reported from Snodland, England

    @virginmedia 200mb package, as I said. No devices that are actively causing the issue - it’s been happening for some time regardless of what’s connected.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CurtyT96 Curtis (@CurtyT96) reported

    Disgusted, been cutoff with 0 response from saying why it has happened we’ve just been cutoff and now know is available to help us wonderful…. @virginmedia #virginmedia

  • OriginalUde Nelson (@OriginalUde) reported

    Why virgin media wifi still not working?? My data gonna cry soon

  • Chasman231 Chasman231 (@Chasman231) reported

    @virginmedia Why am I getting very poor upload speeds again? I am in area 14 and this is the same issue that I have had to suffer a number of times in the last few weeks. Is 0.2 Mbps upload deemed acceptable?

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    @virginmedia @virginmedia ?? How long to fix the issue?? It’s been hours now… What compensation are you giving?

  • FeliceRobbie Roberto Felice (@FeliceRobbie) reported

    @virginmedia @virginmedia 2 months I’ve been waiting. WTF!!!

  • davidhafsah David Sutton 🇺🇦 (@davidhafsah) reported

    Now back to moaning. For the FOURTH time in less than a year I have no wifi and @virginmedia cannot come out until Tuesday. Maybe they will fix it this time?!? Last time £7 credit came nowhere near the cost.

  • bbroyston Ben Royston (@bbroyston) reported

    What the hell @virginmedia - my elderly mum had been left with no phone or internet for two days now. Just driven 3 hours to help her and your fault line is closed. Please contact me URGENTLY as she needs her landline for emergency calls!

  • KBartholomew93 Kieran.⚽ (@KBartholomew93) reported

    @virginmedia brilliant stuff, I’ve been with you for my internet for 24 hours and already it’s gone down and I’ve had to book an technicians appointment for Monday to get it back on. Great start!

  • NIKKILONDON6 🌸Eden’sMum🌸 (@NIKKILONDON6) reported

    @virginmedia How can it take over a month to install my broadband. 2 appointments cancelled via text??? Customer service unable to explain why and no managers available to escalate. Without my broadband, I cannot work. Hope you will be paying for my babies food and nappies??? 🤬

  • crazy_nicnac Star Girl (@crazy_nicnac) reported

    @O2 @virginmedia Will never go with virgin internet/tv ever again. Worst customer service and never ever worked. 3 months without internet apparently an engineer working on it. I left the company never got a penny back for lack of service.