Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 01/15/2026 20:45

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge, Rochester, Gillingham and Snodland.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Wi-fi
United KingdomMaidstone Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomTonbridge Phone
United KingdomChatham Internet
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • nigelrandall55 Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • Matt_Goss Matt Goss 🇬🇧🇪🇺🏳️‍🌈 (@Matt_Goss) reported from Royal Tunbridge Wells, England

    @virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • l_stallworthy Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, England

    Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

  • akscotton Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England

    @virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia has the shittest broadband and customer service in the world!!!

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • southborosweep Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England

    @virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vkhokhrai Vin Khokhrai (@vkhokhrai) reported

    @virginmedia absolutely appalling service. Your agent asking me for my bank details as part of security even after i passed the security checks. After challenging him he cut me off! Can someone contact me about my initial query

  • nic_lenz Nick (@nic_lenz) reported

    @virginmedia My complete loss of service complaint (C1512201772) from December has still not been resolved. Just called customer services and call was (once again) terminated. Pls get back to me or I will revert the matter to CISAS.

  • ryanread678 Ryan Read (@ryanread678) reported

    @virginmedia They could not help but I was told by a few people they need to lay cables and takes around 1 hours to complete but my install is 25th but I've heard within need to apply for a license sometimes and that takes 48 hours

  • totallykeen CHRIS KEEN (@totallykeen) reported

    @thedogman_918 @virginmedia We have problems all the time, I’ve given up reporting it to them so we’re just going to sack them off and move to Sky or BT

  • Cow59067101 Smiling Cow UK (@Cow59067101) reported

    @virginmedia So, expanding on the problem what basically is happening. The internet works properly when something like my ps4 is connected to the router but all the devices usingthe internet the wifi doesn’t work especially my pc where it says it’s connected but it just says No internet found

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @virginmedia No! I'm not a customer its @KezMH who you need to apologise to. Seemingly your lack of ability to even read this thread properly emphasises your lack of ability to provide acceptable customer service

  • HelenPayne2021 Helen Payne (@HelenPayne2021) reported

    @virginmedia Saying can't guarantee the WiFi, nothing can be done. There are intelligent WiFi pods but none in stock! the suggestion is wired connection to all devices, will not stop the Internet dropping? No resolution yet again! Looking at @BritishTelecom @SkyUK?

  • Coley__76 Gary (@Coley__76) reported

    @virginmedia Yes I called the team and asked for the complaint to be reopened I am expecting a call back but not had one yet. In that call I said I’m looking to see if there is a pattern to the dropouts, as I believe this might help with the diagnostics.

  • Kat71645262 Kat (@Kat71645262) reported

    @virginmedia Its not working. Its not letting me type my name

  • Chloe_is_living Chloe (@Chloe_is_living) reported

    @virginmedia Hello, Our internet is very slow. It doesn’t run at the speed it’s supposed to and doesn’t reach the whole house. We’ve called Virgin media multiple times and nothing has been done. Thanks!