Virgin Media Outage Report in Yalding, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Tonbridge, Chatham, Rochester, Gillingham and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Royal Tunbridge Wells |
Wi-fi | |
| Tonbridge |
Phone | |
| Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| Tonbridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Sarah Bennett
(@sarahhben) reported
from
Gillingham, England
@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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HeyYouItsCorrie (They/Them)
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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Russell Lancaster
(@Russlanc269) reported
from
Tonbridge, England
@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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Elise
(@elise_john85) reported
from
Maidstone, England
@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Abi
(@AbiMuddiman) reported
from
Royal Tunbridge Wells, England
@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Elise
(@elise_john85) reported
from
Maidstone, England
I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.
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Rob Strudwick
(@mrbison66) reported
from
Tonbridge, England
@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beryl
(@Beryl11943965) reported
@virginmedia Virgin suspended our mobile service as well on Christmas day, still want to know why, but finally you restored this but only this morning. so we have had no Internet, no landlines, Ltd TV. SHOCKING
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monkey_rench
(@monkey_rench) reported
@virginmedia Spoke to a lovely help desk person … unfortunately little he could do .. awaiting an engineer .. your status update has been infuriating offering fix times and saying the issue has been resolved .. yet all Virgin customers in my estate have no connection @virginmedia
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Miggy’s Geordie Mammy
(@nicola_cookson) reported
@virginmedia It isn’t loading up. We’ve asked on our local residents Facebook page and no one else is having issues. The website is awful - you keep touching answers and nothing happens. The 15 year old is out of bed - it’s like a scene from Godzilla!!
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Alpha girl
(@alpha_gri) reported
@virginmedia Are you completely unaware of outages across the uk? Why do you not know this! I have spoken to a person.There is an outage and virgin just lie about when it will be fix!no one tells you what the actual problem is and the time keeps changing to fix it….virgin looks untrustworthy
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Lucia
(@LadyLucia05) reported
@virginmedia asked for management callbacks several times, had 1 discounted payment, when it goes off I have to go through reseting the router no point that's fine it's a new 1, won't let me just ring and log it's off, so paying since upgrade not even getting half a service never mind 350
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Frode Jenssen
(@TheVandalElite) reported
@virginmedia No, I've understood you don't offer a dongle service, but that's something you really should do, considering you generally offer a terrible service.
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Beryl
(@Beryl11943965) reported
@virginmedia Hopefully today we can wish our family a merry Christmas when we receive the dongle from another supplier. Due to Virgins lack of service.
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Lucia
(@LadyLucia05) reported
@virginmedia Nothing to investigate they know the problems, they know what I require, I shouldn't have to keep chasing they should be chasing me bending over backwards to apologize and follow through on promises made that don't materialise like pods, dongles.
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Chris O'Gorman
(@chrismogorman) reported
@virginmedia I am moving out at the end of Jan 2022, but I hadn’t even contacted virgin to even tell them that yet. The new occupant set up their account with virgin for when they move in and it has knocked mine off! So now I have no internet service!
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Chris O'Gorman
(@chrismogorman) reported
@virginmedia How do I get through to the right department? I’m constantly being transferred and no one at virgin seems to know how to help fix this problem.