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Virgin Media

Virgin Media outages and service status in Yalding, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 19 outage signals in the last 24 hours around Yalding, including 19 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 2:08 PM GMT+1.
  • 57% TV (57%)
  • 25% Internet (25%)
  • 18% Wi-fi (18%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Yalding, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Maidstone, Royal Tunbridge Wells, Rochester, Gillingham, Chatham, and Sevenoaks.

CityProblem TypeReport Time
Tonbridge Internet 5 hours ago
Maidstone TV 5 hours ago
Maidstone TV 5 hours ago
Maidstone TV 5 hours ago
Tonbridge Wi-fi 5 hours ago
Royal Tunbridge Wells TV 5 hours ago

Nearby cities with recent reports

Maidstone

9 recent signals

5 hours ago
Tonbridge

3 recent signals

5 hours ago
Chatham

3 recent signals

7 hours ago
Royal Tunbridge Wells

2 recent signals

5 hours ago
Gillingham

2 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!

  • mrbison66
    Rob Strudwick (@mrbison66) reported from Tonbridge, England

    @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

  • Davidp1103
    Davidp (@Davidp1103) reported from Snodland, England

    @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • SETimberDamp
    South East Timber & Damp (@SETimberDamp) reported from Maidstone, England

    Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

  • elise_john85
    Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Poor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • SeanM_ODP
    Sean McDonald (@SeanM_ODP) reported from Maidstone, England

    1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

  • vamplady35
    Sharon Cooper (@vamplady35) reported from Gillingham, England

    @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

  • RussCollard1
    Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England

    @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

  • vamplady35
    Sharon Cooper (@vamplady35) reported from Gillingham, England

    @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

  • callyauckland
    caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    @virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

  • StevenPHartley
    StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

  • RichAlStanley
    Richard Stanley (@RichAlStanley) reported from Maidstone, England

    Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • midnightoil13
    midnight oil (@midnightoil13) reported

    @virginmedia I pay top dollar for top service. It's bloody expensive so this is not good enough.

  • BobLakey1
    Bob Lakey (@BobLakey1) reported

    @virginmedia Unable to report issues via phone or email, maybe need to look at alternatives for next time?

  • olliejustwanks
    Ollie (@olliejustwanks) reported

    @davidcollinscv4 @virginmedia Get a firestick like normal people you stupid prick

  • Ca33ieKins
    Caz (@Ca33ieKins) reported

    @virginmedia @docrussjackson Ha! @virginmedia never issues compensation for outtages. Laughable.

  • Ca33ieKins
    Caz (@Ca33ieKins) reported

    @virginmedia Pixelated channels! Can't watch anything at the moment. Still expected to pay bill though. Can't speak to anyone as per! Rubbish service.

  • thisjoyfulhavoc
    Adam (@thisjoyfulhavoc) reported

    @virginmedia Looks like Sky when it rains. WTF 😭

  • Allybally_21
    Ally (@Allybally_21) reported

    @virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app

  • DavePea15343212
    Dave Pearce (@DavePea15343212) reported

    @virginmedia virgin tv go app now not working as was using as a work around

  • Lisa19576
    Lisa Midds (@Lisa19576) reported

    @virginmedia my TiVo box isn't working. Working fine until 11am when started glitching then went off. Ive rebooted several times & keeps saying "channel is not authorised please contact virgin media" Ive been trying to get through & been on hold for nearly 2hrs . Help Pls 😭

  • Medzy1506
    Ahmed Mohamed (@Medzy1506) reported

    @virginmedia Been down since approx 9am this morning and still not resolved.