Virgin Media

Virgin Media Outage Report in Yalding, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yalding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yalding, Kent, England 12/09/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yalding, Kent, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Tonbridge, Royal Tunbridge Wells, Rochester, Chatham, Gillingham, Snodland, Shoreham and Sevenoaks.

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City Problem Type Report Time
United KingdomMaidstone TV
United KingdomTonbridge Internet
United KingdomRoyal Tunbridge Wells Phone
United KingdomRoyal Tunbridge Wells Phone
United KingdomRoyal Tunbridge Wells TV
United KingdomRochester Internet

Community Discussion

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Virgin Media Issues Reports Near Yalding, England

Latest outage, problems and issue reports in Yalding and nearby locations:

  • pinski1_ The Fallen (@pinski1_) reported from Sevenoaks, England

    @bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!

  • nigelrandall55 Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!

  • drongo123uk Chris Tring (@drongo123uk) reported from Gillingham, England

    @virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!

  • therealims Len (@therealims) reported from Rochester, England

    @virginmedia @SkyUK make me an offer. Your service has to be better than this

  • _SimonChapman Simon Chapman (@_SimonChapman) reported from Rochester, England

    @RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find

  • dankennik graham wilson (@dankennik) reported from Leybourne, England

    @dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    @virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router

  • sudoash Ashley Snowdon (@sudoash) reported from Gillingham, England

    @virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.

  • VirtualWill101 William (@VirtualWill101) reported from Tonbridge, England

    No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!

  • nigelrandall55 Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence

  • HazardOnTrack Aaron (@HazardOnTrack) reported from Rochester, England

    @virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs

  • MickeyHill83 Mickey Hill (@MickeyHill83) reported from Maidstone, England

    @virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gtfc_1 Dave Nunn 🤘 (@gtfc_1) reported

    Bit gaming oh no. @virginmedia running like **** as usual 💩

  • HdKruno Kruno🎮 (@HdKruno) reported

    @Ayresie_ @virginmedia Virgin media is terrible they swap what server your on so its goes all dogshit !

  • Ayresie_ Ayresie (@Ayresie_) reported

    @xFabss @virginmedia Bro I've had about 4 engineers come out, they've ran tests, said there's a serious issue and have never come back ????

  • Phil_D_Jones Phil Jones (@Phil_D_Jones) reported

    @virginmedia Ah yes I remember this now - phones don't work either! I'd call on my mobile but for some reason, despite all phone operators thinking this road gets signal, it doesn't. It's in some weird black hole of signal. Managing to send messages on the 'ups' which last for a few secs

  • DaisyHeifer 💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉 (@DaisyHeifer) reported

    @virginmedia I have done this. It showed a fault, then didn't. I unplugged and restarted my router 3 times and kept losing connection (I note it went down overnight as my websites were not available this morning)

  • markdickens100 Mark Dickens (@markdickens100) reported

    @TinSoldier1 Had virgin media for the last 10 years plus pal. I know they get slated but we’ve never really had a problem. Have to phone every year or so to renegotiate the price but generally cant grumble

  • AtomicRecording Atomic Recordings (@AtomicRecording) reported

    5 hours now without @virginmedia broadband due to a fault in the area, 3rd time it has been down over the last year. Let this be an advertisement for others considering @virginmedia as it’s simply poor.

  • BluemarkC Mark C (@BluemarkC) reported

    @virginmedia I’ve spoken to customer services at Virgin who tell me a system gamut has deactivated my number and it may take up to a week to resolve!! I use this for my business so not great!! Anyone else affected by this?

  • danielsmith89 Dan Smith (@danielsmith89) reported

    @virginmedia Already checked this and no issues reported. It's all very odd

  • Phil_D_Jones Phil Jones (@Phil_D_Jones) reported

    @virginmedia No and that's exactly the same as last time. For some reason your systems couldn't detect the fault which is presumably why it took your engineers 7 days to resolve it last time. Of course I received recompense for the dire service didn't I? Oh no, that's right, I didn't...