Virgin Media Outage Report in Yalding, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yalding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yalding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yalding, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Chatham, Maidstone, West Malling, Cranbrook, Tonbridge, Gillingham, Sevenoaks, Swanley and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
||
| Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| West Malling |
Wi-fi | |
| Cranbrook |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yalding, England
Latest outage, problems and issue reports in Yalding and nearby locations:
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Anne-Marie Baker
(@akscotton) reported
from
Royal Tunbridge Wells, England
@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Matt Goss 🇬🇧🇪🇺🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Southborough Sweep
(@southborosweep) reported
from
Royal Tunbridge Wells, England
@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
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Sarah B
(@SarBrad) reported
from
Royal Tunbridge Wells, England
@virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Sarah B
(@SarBrad) reported
from
Royal Tunbridge Wells, England
@virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@OfficialLukeD) reported
This is now almost every day virgin media service drops. During working days and evening. Total disconnect, flashing green light. Fed up of this god awful service now
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Markus Maximus
(@YokoMaximus) reported
@virginmedia Hey Virgin, why don’t you admit that you have a national connectivity issue instead of some brain dead call centre agent telling me to reboot my hub AGAIN?
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Jude
(@JudeeeC) reported
@virginmedia Doesn’t recognise the number 1?! This is beyond a joke… automated service (with only two options available) doesn’t even connect or recognise the number 1. Already regretting going with virgin
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Jay Baldwin
(@NoLeggedNinja1) reported
Every time I mention cancelling you keep putting the phone down on me… this isn’t acceptable @virginmedia
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courtneytearle'☯x
(@CourtneyLooise) reported
@virginmedia It doesnt work I went to sign in and it said your account has been disconnected but you can still do so over the phone! I dont want to over the phone I want to formally write one. with a two children and one who relies on routine its been nearly three weeks of hell without wifi!
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J Hale’s
(@Hales17J) reported
@virginmedia Hi I need you to confirm some details please regarding a recent issue I have had with yourselves. I was sent a link last week but was unsure how to proceed. Is anyone available to go through this today? Thanks
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Jason Marks
(@EverPure) reported
@virginmedia The replacement sim was ordered on Thursday. We were not given a tracking number. Is there anyway to get a sim as the one with royal mail most likely won't get to me and I am being charged for a service that I am unable to use.
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Cawlinho
(@Martincawley) reported
@virginmedia I’m still affected by no service despite the service status advising otherwise. Hub showing all 3 lights as green and / or flashing
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Londoner
(@Motsivad) reported
@virginmedia It’s the same system as the web platform and it says there’s no issues - there are. My neighbours report the same, not just me.
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Rob Kidman
(@kidmanproject) reported
@virginmedia Hi there, Internet down yet again. It’s been happening more and more frequently over the last couple weeks since an engineer attended for an area issue. Power cycling hasn’t helped, no currently reported problem on the service status page.