Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Sale, Manchester, Northwich, Stockport, Knutsford, Oldham, Warrington, Macclesfield, Hyde, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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♥ Hayley Clifford ♥
(@Mrs_H_Clifford) reported
from
Mottram in Longdendale, England
@virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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Raivis Olehno
(@RaivisOlehno) reported
from
Middleton, England
Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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Jon Rebbeck
(@bigghandsltd) reported
from
Manchester, England
Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
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Jürgen Plop
(@chodo_baggins24) reported
from
Warrington, England
Just about ready to boot my WiFi box through the window. @virginmedia sort your **** out *** x
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!
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Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia It's £10 pm extra. I'm pleased with it just wish you could sort signal out where I live. Hope when swap to 02 your signal will be better
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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itsamealexio
(@watso_a) reported
@virginmedia Every single month yes, each time I’m advised and assured that my bill will be £52 a month. But it never is. This is just another occasion
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Earth Extremities
(@Earth_Extreme) reported
@virginmedia A message further down on the service check says 'We hope to fix this by 15 July at 0:40. Our technician is in your area and is working to fix things.'
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Dr Maha
(@MahaRafiAtal) reported
@virginmedia We assume it is! But from the conflicting messages we have been getting from different reps on all these aborted calls, not sure if the engineer can fix it.
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Johnny
(@JohnnySssuper) reported
@virginmedia Sorry, I missed the time slot so it’s not working. I can call someone if easier if it’s a case of just booking someone to come out? What’d the number be?
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Pete Weaver
(@pjweaver) reported
@virginmedia Happy to send screen grabs of completely inept customer service.
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Earth Extremities
(@Earth_Extreme) reported
@virginmedia Hi, I've run the service check and the message says there are issues in my area which might affect me. The broadband is now back, but this has been ongoing for three days now on and off which is interrupting my work.
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Chris Brown
(@mrchuckbrown) reported
@virginmedia need to make a formal complaint against your complaints / customer services team! How do I do that when I already have an open complaint that isn’t being addressed?
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Pete Weaver
(@pjweaver) reported
@virginmedia Are you ******* joking? Tried via phone. Cut off. Tried on what’s app. Cut off. Making people jump through hoops to cancel is shocking. Wouldn’t get away with it in any other industry.
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Sefki Faris
(@SefkiFaris) reported
@virginmedia 1-6 and no account info yet as recently moved it just says disconnected I've spent well over 10 hours on the phone with virgin the last week I need proper help
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Bobby
(@bobbytodd_) reported
@virginmedia Is there any reason that anytime I try to amend my package online I always get the "Oops something went wrong" page? Always encouraged to go online to resolve issues but end up stuck having to queue on the phone anyway!