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Virgin Media outages and service status in Wythenshawe, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Wythenshawe, including 6 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 22, 8:58 PM GMT+1.
  • 44% Internet (44%)
  • 32% TV (32%)
  • 12% Wi-fi (12%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wythenshawe, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Sale, Stockport, Wilmslow, Macclesfield, Ashton-under-Lyne, Leigh, Altrincham, Stalybridge, and Northwich.

CityProblem TypeReport Time
Manchester Internet 1 hour ago
Manchester Internet 4 hours ago
Oldham Internet 5 hours ago
Manchester Internet 9 hours ago
Manchester Internet 11 hours ago
Manchester Internet 11 hours ago

Nearby cities with recent reports

Manchester

22 recent signals

1 hour ago
Oldham

3 recent signals

5 hours ago
Stockport

2 recent signals

2 days ago
Wilmslow

2 recent signals

3 days ago
Salford

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • SeanKeyes
    Sean (@SeanKeyes) reported from Manchester, England

    @virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!

  • IggyPup7
    (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England

    @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

  • Samuel_J_Mc
    Sam (@Samuel_J_Mc) reported from Timperley, England

    @virginmedia customer service is so ****. They just transfer you round to different departments

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

  • HelenMHurley
    Helen Hurley (@HelenMHurley) reported from Manchester, England

    @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Have you just stopped responding now? Having some system issues?

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

  • martinmoscrop
    Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England

    @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • Kellywalsh758
    Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • Jo8Pink
    Joanne Fallon (@Jo8Pink) reported from Macclesfield, England

    @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

  • EdwinDa18453545
    Edwin Daniel (@EdwinDa18453545) reported from Stockport, England

    @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but even that seems impossible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AkashElite1
    Elite Akash (en elite class) (@AkashElite1) reported

    @virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !

  • Eyeballkidd4
    EyeballKidd 4 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Eyeballkidd4) reported

    @Benleo @virginmedia Give your custom to someone else. That is what I do when I'm not happy with the service I'm expected to pay for.

  • phykell
    Phykell (@phykell) reported

    @Benleo @virginmedia Doesn’t surprise me one bit. Definitely the worst brand as well.

  • asher_pr1nce
    Elliott (@asher_pr1nce) reported

    @virginmedia my app says we're out of contract, I have tried 4 times to renew it with the same package, for cheaper and it says I'd get a email but, I've never received one. With my bill at £115+ now, I want this sorted otherwise I will shop around for better options.

  • MojoTomSpring
    Tom Fahy (@MojoTomSpring) reported

    @SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. that’s what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability

  • mrsjen2023
    Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported

    @virginmedia Hello My remote doesn't work with my new 360 box please advise?

  • frantruth
    Frantruth 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@frantruth) reported

    @Benleo Trouble is, Virgin Media isn't British owned. Regardless, it should be written into law that if you provide telecommunications to British customers, the call centre serving sales and customer service must be based in Britain.

  • screwy73
    Carl S (@screwy73) reported

    @virginmedia No i didnt think to do all that 🙄 of course i did , and its working fine again now till you decide to do something again, never once had this problem with other suppliers

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @virginmedia Still got the crackling on my home phone line, despite doing all the ‘self help’ measures so what’s your advice?

  • LauraFlavell1
    Laura Flavell (@LauraFlavell1) reported

    @virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us