Virgin Media

Virgin Media Outage Report in Wythenshawe, Manchester, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wythenshawe, Manchester, England 11/29/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wythenshawe, Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Northwich, Stockport, Knutsford, Oldham, Warrington, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomNorthwich Internet
United KingdomManchester Internet
United KingdomStockport TV
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2

  • louise_woodman Louise Woodman (@louise_woodman) reported from Oldham, England

    @virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.

  • SalfordHydro Dr Neil Entwistle (@SalfordHydro) reported from Salford, England

    @virginmedia Ok great, I hope you do as thus far your customer service phone line hasn’t. The engineer hasn’t. The manager I spoke over the telephone hasn’t so you’re my last hope before I’m forced to shop elsewhere

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2

  • paulhulse83 Paul Hulse (@paulhulse83) reported from Sale, England

    Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!

  • ConradBetton Conrad Betton (@ConradBetton) reported from Sale, England

    @virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2

  • jjplt jo-ann murray (@jjplt) reported from Ashton-under-Lyne, England

    @virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Manchester, England

    @virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still

  • louise_woodman Louise Woodman (@louise_woodman) reported from Oldham, England

    @virginmedia No, just that it will be on and off until the 30th. I am not asking for ‘fault free’ just some acceptance that we are paying a lot of money for a service we are not getting and paying extra for 3G. The attitude from virgin is it’s ok because you are getting it sometimes!

  • itsonlyme72 Louise V (@itsonlyme72) reported from Salford, England

    @donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Manchester, England

    @virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.

  • XboxE3Fans Xbox E3 Fans 🎮 (@XboxE3Fans) reported from Manchester, England

    @aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(

  • louise_woodman Louise Woodman (@louise_woodman) reported from Oldham, England

    @virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bard4lfc NB (@bard4lfc) reported

    @virginmedia I did call that number,3 times. Each person I spoke to were as difficult to understand as the last. My contract is up, Iv paid over my initial contact for 6 months and now as I’m a not a new customer I can’t get the same price unless I cancel and start again. 0 reward for loyalty

  • michaelfrancos michael francos (@michaelfrancos) reported

    @virginmedia Just checked says no issues But coincidentally once I received your reply it has come back on Many thanks

  • mbird24 Marc avfc bird (@mbird24) reported

    @theticketdealer @Bexwa @virginmedia Yeah mate a lot of upgrades going on. This would be a network ticket out on the area as there is a issue so you will probably see engineers knocking about today. Hope that helps

  • michaelfrancos michael francos (@michaelfrancos) reported

    @virginmedia hi I have no broadband / wifi Can you please advise if there was any problems in area Many thanks

  • JP_Shitshow JP Cypher (SierraSquared) (@JP_Shitshow) reported

    @virginmedia @TheThanex If it were the other way around, it'd be a breach of contract, cancelled due to failure to pay. Your statement about rising costs, inflation, investments, etc. is a basic, canned excuse. So many other businesses will provide the same excuse but it's the customer that suffers.

  • nicos_nick1geo nicos georgiou (@nicos_nick1geo) reported

    @virginmedia No issue my end, all turned green, then communication arrows then rebooted several times. This was caused by you guys

  • satchman666 Chris R J Allen (@satchman666) reported

    @badgeml1968 @virginmedia Once I get my email I'll be trying to cut a deal or I'm off. 30 years a customer and some of their new customer deals amaze me. Old customer paying through the nose for no where near what they are getting.

  • OTBC69 OTBC (@OTBC69) reported

    @virginmedia Apparently your system has me down for two boxes somehow. A ghost box which is creating a system error.

  • danielle_rory1 Danielle (@danielle_rory1) reported

    @virginmedia I’ve rang both. One I was on hold 50 minutes without taking to human being and the other was almost an hour without talking to a human being. WhatsApp has now been 36 hours with no resolution

  • whyisgolfsohard 😂 (@whyisgolfsohard) reported

    @virginmedia Also, you need to sign into virgin to post a question but the whole issue is the fact I can’t set up an account