Virgin Media Outage Report in Wythenshawe, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Wilmslow, Oldham, Dukinfield, Altrincham, Northwich, Sale, Stockport, Knutsford, Warrington, Macclesfield, Hyde, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.
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Gordon Turner
(@gordonturner71) reported
from
Warrington, England
@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia We have just been told our box is broken and getting a replacement on Monday
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@virginmedia disappointed to say the least. Customer for 5 years, out of contract, bill is £120 a month, Phone up to renew and negotiate, no offers. Despite Amazon being a new competitor for sports and the mobile experience being infinitely better with them. Package cancelled.
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VonVon
(@VonnyKingston) reported
from
Manchester, England
Really dissapointed with virgin media 'service'. Taking over £500 in one month from our dad who has dementia. Thought we had sorted it out yesterday then today they once again cutt off his TV lifeline so now he can't watch TV. Going to set him up with SKY TV
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Ian Wolstenhulme
(@WolstenhulmeIan) reported
from
Saddleworth, England
@WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The speed isn't the problem, the speed is brilliant, but the router for gaming is pathetic it's like having a Ferrari firing on two, the hub3 is firing on two it is crap.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Nope. I have username already selected to my email address, password filled in on both fields, security question drop down selected and answer given in the field, and date of birth drop downs all selected. There’s nothing else I can select or that hadn’t been filled in now.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Adding a character and then removing that character worked. By pasting the password in, it wasn’t accepting the password regardless. It needed a character to be manually added. I’ve never seen that before on any password fields on any other site, seems like an API issue maybe.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia You really are crap aren't you, your equipment the hub3 noticed you dropped super part of it, 3 months left on this rippoff contract then you can stick it right up your greedy arse 🖕🖕🖕what a pile of shite!!!
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Blast Tundra
(@blast_tundra) reported
from
Cheadle Hulme, England
@SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!
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Red Electro
(@RedElectro) reported
from
Warrington, England
Well, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Salford, England
@virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia What a crap company, offering 500mbps the giving you a £1.00 router what a cheapskate company star clear!
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Andrew Taylor
(@Andy_P_Taylor) reported
from
Salford, England
Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@Reqzifys) reported
@virginmedia I’ve had your internet for a month now and it’s been fine, but the last 2 days my connection has been awful. I’m supposed to be on the M100 bundle, I’m updating a game on my console and it’s not even running 1mb/ps, the console is not the issue as I’ve tried multiple
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Alan Davies
(@AlanQuintus) reported
@virginmedia I have tried the 150 route where I was told VirginMedia didn’t offer a caller display service. I was also not allowed to register a complaint. However, I will give it another try.
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SB
(@JSB202021) reported
@virginmedia I’ve tried former. Will try latter. But it says no issues in my area.
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Jamie Lyons
(@LyonsJamie) reported
@virginmedia hi there, trying to order a replacement remote control on your website but no clear link works. Can you help?
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stephen
(@StephenDonophan) reported
@virginmedia I changed my direct debit date last month and now I have a £9.60 charge on my bill. Is that what I’ve been charged for? It was never highlighted to me I would be charged for this. Can it be addressed please?
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Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺
(@READY2MIX) reported
@virginmedia internet service not working in basildon
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Anne Irfan
(@anne_irfan) reported
@virginmedia our internet was down all of yesterday and again today. No reply when we call. What are you doing to fix this?
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𝙅𝙪𝙡𝙞𝙖𝙣 𝘾𝙖𝙧𝙩𝙬𝙧𝙞𝙜𝙝𝙩
(@julianmountains) reported
@joelycett fancy giving #virginmedia a kick up the backside? Had no email access for over a week. Customer services can't fix. IT dept (who are the cause of the problem) can't be arsed to fix. There's a few of us in the same predicament. Help me Obi Wan, you're my only hope.
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Nathan Curtis
(@NathanCurtis15) reported
@virginmedia And to put the cherry on top not one single person on your customer service team can tell me what's going on. Will be leaving when contract is up
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Estadios de España
(@estadios_Spain) reported
@virginmedia Thank you for the reply. However you have attached a link that doesn't work...