Virgin Media

Virgin Media Outage Report in Wythenshawe, Manchester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wythenshawe, Manchester, England 12/17/2025 15:00

December 17: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wythenshawe, Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Dukinfield, Hyde, Irlam, Warrington, Wilmslow, Oldham, Altrincham, Northwich, Sale, Knutsford, Macclesfield and Stalybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    Why do I even pay you so much money each month @virginmedia when your internet has gone down twice in two days. Shocking!!

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.

  • NiallDouglass Niall Douglass (@NiallDouglass) reported from Manchester, England

    Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    wifi down again @virginmedia in M22 area :/

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    @virginmedia M22 area wifi not working :/

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.

  • JoshTheG4ymer Josh The G4ymer 🏳️‍🌈🇬🇧 (@JoshTheG4ymer) reported from Ashton-under-Lyne, England

    @virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

  • DaveGarside Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England

    @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, England

    Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!

  • shackmcfc ShackMcfc (@shackmcfc) reported from Oldham, England

    @virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danfin0968 Fin (@danfin0968) reported

    @virginmedia Slow WiFi speeds snd the ring doorbell says poor connection

  • Juggzy Juggzy Malone (@Juggzy) reported

    @virginmedia I was told it would be fixed yesterday when one of you was trying to shut me up yesterday. You broke it. It was working before your technician fiddled with it. He knew it was broken. He left without fixing it. Do you think this is acceptable @virginmedia ?

  • DavidDavey1994 David Davey (@DavidDavey1994) reported

    @virginmedia trying to set up online account however never it’s saying you haven’t confirmed this email yet, but never received any email relating to this??

  • mpwol83 mark parsons (@mpwol83) reported

    @virginmedia Tbh honest im not getting the service speeds i was told i would so i would like to no how i can cancel my contract (without charge) and go somewhere else please

  • brooklands911 tony (@brooklands911) reported

    @virginmedia Lies and more lies ,today you have closed down my complaint, being told you sent me a letter and tried too ring me , which non of tgat happen , 4th complaint you have played that game

  • OooooGaz Gary (@OooooGaz) reported

    @virginmedia come on virgin your taking people's hard earned money You are giving a cap service and you call center staff are the most rude and inconsiderate people I have every had the misfortune to ever speak to.

  • Juggzy Juggzy Malone (@Juggzy) reported

    @virginmedia So why tell me to check for an earlier slot? I am absolutely certain that it would be possible for @virginmedia to pay overtime for an engineer to come to my house to fix this today. If one of your managers had a connection broken in this way it would already be fixed.

  • UkNoWmEGregyP greg ❤️ The DADDY (@UkNoWmEGregyP) reported

    @virginmedia Packet loss and lag spikes that you won’t fix

  • Gondtengwen Ian 'wunt be druv' Collier (@Gondtengwen) reported

    @Juggzy @virginmedia OMG! That's awful! What the hell did the tech think they were doing?! And as for @virginmedia that attitude is shocking.

  • chxrveyy9 calan (@chxrveyy9) reported

    @SteinbergaZane @virginmedia exactly why I didn't respond to them... having the same issue where my internet just drops for like an hour at different stages in the day