Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Warrington, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Macclesfield, Northwich, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
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Jamie Yates
(@jy_6yates) reported
from
Stockport, England
@virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anniet
(@sweetieasd) reported
@virginmedia It’s more of the insult that you have given such bad service both on the phone and technically and then have the sodding cheek to up my bill
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Steve Blake Ⓥ
(@steveblake13) reported
@virginmedia Technically no fault to service because I improvised a cover out of card and duck tape to protect the interior from further vandalization and rain/weather damage. Basically you are saying I should of waited to lose my service then. Nevermind, there are other service providers.
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Andy Rowlands 💙
(@CoachZen) reported
@virginmedia Thanks tried that number and they confirm the outage is still ongoing till at least 20:10. Is it possible that when it's restored they can keep those Indian spam centre calls blocked but allow other calls through. It's been nice not having any time wasting calls for a month.
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Andy McGuire
(@RokerPark150705) reported
@skytv Hello can you tell me the cause of the persistet signal problems on @SkyFootball and Sky Sports Main Event channels and explain why it's happening repeatedly recently? And what are you doing to fix the problem?? - Extremely angry @virginmedia customer 😡
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Keith Miles
(@spudhead1979) reported
So @virginmedia call me with an amazing offer of a big price increase, and they'll throw in products I don't want. And when I start asking questions, they hang up on me. Top customer service.
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Red Roger LFC #JFT97 Legacy fan and proud!
(@rogerpsan) reported
Once again @virginmedia how can my long term customer status with you result in my "exclusive benefits and discounts" mean I end up paying more for the same package I already have, whilst a new customer will pay £19 a month less than I currently pay. Customer service my arse
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Scoobster
(@Khybarstani_) reported
@virginmedia Do you have an outage in E4 8SA area? Not been working since 4 days and your tech support is useless
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Scoobster
(@Khybarstani_) reported
@virginmedia when will the official notification for price increases be sent out to customers?? I will be cancelling everything as the service is ****
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Ash Williams
(@_AshWilliams83) reported
@virginmedia When I worked in the complaints team for the virgin ADSL side we never treated any customers with contempt like this. If we agreed something to retain a customer it was honoured.
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Sue N
(@SusieNics) reported
@virginmedia shocking service this morning when trying to cancel an 82 yr old package who is moving into a nursing home - passed from pillar to post and then cut off!!! This is a stressful time for all I loved and you are making it harder!