Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Stockport, Timperley, Oldham, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I finally spoke to someone and the issue may not be resolved fully until the 18th apparently. Not sure why I received a text to say the matter was resolved then!
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.
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Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.
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Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia All the problems were ironed out. Yesterday was the big day. We waited but nothing, not even a call or email to explain why the installation team didn’t turn up.
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia That link is no help at all, as it says no issues. I've just rung VM for the 7th time today and the automated message says there is an issue for my postcode and they are dealing with it. The same message as yesterday and the day before!
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Raheema Valera
(@RaheemaValera) reported
from
Urmston, England
So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
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Alistair Walker
(@Texasally6) reported
from
Macclesfield, England
Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia The automated message still says repairs are ongoing. The same message for the past 3 days, yet I received a text earlier that the issue was rectified.
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Marzipanpanda
(@marzipanpanda) reported
from
Manchester, England
@virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia in the last week since I have asked to cancel broadband I have had 5 abandoned calls from numbers which seem to be from you 08000526736 and 0345451098. Sort out your autodialler settings it is frustrating to have you hang up on answer. Complaint made to @Ofcom
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Lupo#⃣4⃣5⃣
(@Lupoleejackson) reported
from
Oldham, England
@virginmedia Must be one hell of an issue, it’s been going on for two weeks.
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia As always, the test says there are no issues. Been waiting 10 minutes now to speak to someone in person now!
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rowan JT Whitfield
(@RJTWhitfield) reported
@virginmedia It’s too extensive for a tweet, how do I raise a complaint without getting the round-around? I’ve been having this issue since last month and no one has done anything despite saying they would
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Siobhan Lawper
(@beatrix_plotter) reported
@virginmedia Tried it on three different devices, I can't get a good enough signal on them even with the wifi extender I've got
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Kerry Henderson
(@KerryHe32870081) reported
@virginmedia FIRST OFF ITS BECAUSE I NEED TO UPGRADE 2ND ONE WAS THERES AN ISSUE WITH THE BILL 3RD TIME THERES A NETWORK ISSUE All in 1 phonecall… Tell me what I need to do to get my broadband to not drop 20 times everyday ?RIGHT IN THE MIDDLE OF MY KIDS EXAMS!! 3yrs of this 😡
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Louis Bryant
(@its_uncle_lou) reported
@virginmedia second engineer visit in a month to lady fix broadband issues. He fiddled with the box, Changed some wiresx tells me it’s working now and off he goes. Ever since, my intelligent WiFi pod will not connect (been working fine until now) done all the trouble shooting
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Average Joe
(@TheManjoelorian) reported
And I'll never go back or even think or recommending @virginmedia to anyone. Not only that, their call centres have a habit of being completely noisy and unprofessional and leaving me on hold for over an hour then putting the phone down on me. Plus get ready for a complaint from
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Laura⚓
(@Laurajayne94x) reported
@virginmedia I will get her to call tomorrow. She tried to call today but couldn’t remember the password. If all that fails how much is it to terminate contract
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kevin herbert
(@barleymen) reported
@virginmedia Box cycling between “starting up” & “welcome” screen. Two support staff have looked at it and raised ticket for technical support. Heard nothing. Tried everything suggested but no joy. Simple answer would be to try another box but that fell on deaf ears.
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Ryan ⚫⚪⚫⚪
(@ryanbeard2012) reported
@virginmedia Thankyou, I will pass this on! It's a shame that the customer services on the phone can't sort this considering they have rang us constantly for about 2 weeks to offer us a "deal" that ended up being £40 more than originally offered by the end of the call
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****
(@fuck_1x) reported
@virginmedia why’s my WiFi been down all day. The box has been flashing green for ages. This happens occasionally aswell. Really not impressed for the price paid.
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Peter King
(@lawntidy) reported
@virginmedia This is the 2nd time we have recently had problems with VM. On support call they haven’t a bloody clue. Following the same damn menu fix we have just done. Then put on hold and they leave the call ffs!