Virgin Media Outage Report in Wythenshawe, Manchester, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wythenshawe, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Northwich, Ashton-under-Lyne, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
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Internet | 8 hours ago |
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Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 2 days ago |
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Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
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Manchester
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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toewad1 (@toewad1) reported from Salford, England@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England@virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.
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Louise Woodman (@louise_woodman) reported from Oldham, England@virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.
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Jenny Whitham (@Jenny_Whitham) reported from Manchester, EnglandI’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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Louise Woodman (@louise_woodman) reported from Oldham, England@virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.
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Xbox E3 Fans 🎮 (@XboxE3Fans) reported from Manchester, England@aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England@virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2
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Mark Robinson (@markfrobi) reported from Atherton, England@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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Dr Neil Entwistle (@SalfordHydro) reported from Salford, EnglandHi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.
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Shaun (@shaunbentley) reported from Manchester, England@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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toewad1 (@toewad1) reported from Salford, England@Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.
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Shaun (@shaunbentley) reported from Atherton, England@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
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toewad1 (@toewad1) reported from Salford, England@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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Dr Neil Entwistle (@SalfordHydro) reported from Salford, England@virginmedia Ok great, I hope you do as thus far your customer service phone line hasn’t. The engineer hasn’t. The manager I spoke over the telephone hasn’t so you’re my last hope before I’m forced to shop elsewhere
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Manchester, England@virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.
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Craig Williams (@craigawilliams) reported from Sale, England@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Macca (@maccadilacus) reported@virginmedia Yes everything is connected but it’s says having trouble with one device, that device is my sky q box
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Magnolia’s Art (@Magnoli23215778) reported@virginmedia You’ve got one of the worst, if not the worst customer service.
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Lynn Turner (@LynnzoT) reported@virginmedia As explained above I need this problem sorted out permanently please
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Debra (@Debra60518453) reported@virginmedia called twice this weekend to have my service disconnected & twice you’ve disconnected my call while waiting for the disconnection team! 🤬
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iain (@ipb) reported@virginmedia Can you tell me what is the wait time is on that line and what time it closes that please? It should not be this hard to cancel a contract.
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mark chivers (@Bathpcrepairs) reported@virginmedia end of contract in March, would you rather lose a customer or give a discount to stay?
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Macca (@maccadilacus) reported@virginmedia how hard is it to get some help ??
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice
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Rachel Gilroy (@RachelGilroy7) reported@virginmedia such a shame that after years with you I find that I was incorrectly put into a O2 mobile contract by you. Has had a significant impact and caused massive stress. Shame I have to resort to twitter as no response from you to my complaint
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Zebedee Springs (@terribleuse) reported@virginmedia @virginmedia thank you for the conversation, TW. Huge shame that after 50 minutes all that happened was yet another new complaint number, and another promise someone would be in touch. Yet again. I hope someone does contact me this time….