Virgin Media

Virgin Media Outage Report in Wythenshawe, Manchester, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wythenshawe, Manchester, England 01/30/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wythenshawe, Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Cheadle, Salford, Hyde, Stockport, Sale, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wilmslow, Dukinfield and Irlam.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomOldham Total Blackout
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.

  • richtimperley Rich 🐝 (@richtimperley) reported from Sale, England

    @unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia Yes no it’s not listed reset box and checked connections and still down

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤

  • yoniweisberg Yoni Weisberg (@yoniweisberg) reported from Urmston, England

    @SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.

  • dizzys_girl Jayne Brindley (@dizzys_girl) reported from Stockport, England

    @virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off

  • djleumas Jon Samuel (@djleumas) reported from Urmston, England

    @virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice

  • ash_kaprielov Ash Kapriyelov 🎮🦄🌈 (@ash_kaprielov) reported from Salford, England

    @virginmedia I was on hold for over 45 mins just now. Had to hang up.

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    No data on my phone and ******* @virginmedia internet has been down all morning 🤬

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    @emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Middulph Matthew Biddulph (@Middulph) reported

    @virginmedia Why would I want to speak to the retentions team when I have no intention of remaining a customer of yours? Don’t worry, after 2 hours and about 5 employees I eventually got through to someone helpful

  • DellarScott Scott (@DellarScott) reported

    @virginmedia Wired appears to fine across the board, definitely appears to be wireless. Although, I work from home and not had any issues with my laptop which works wirelessly.

  • nukagirl90 nukagirl90 (@nukagirl90) reported

    @virginmedia I did. That’s when they told me they can send someone next week and that it’s a me issue and that they could not run any test on my modem because they can’t reach it.

  • cosmo33 Carrie (@cosmo33) reported

    @virginmedia Which takes forever and we’ve had enough of being passed around and being cut off. If you can’t help, we’ll carry on but make a complaint when this is all sorted out.

  • nukagirl90 nukagirl90 (@nukagirl90) reported

    @virginmedia It is in modem mode. We have to have a third part router due to our work. It has never been an issue in the two years we’ve had it. Router test is sat. Virgin modem is not.

  • goulcher joe (@goulcher) reported

    @virginmedia hey guys - i cant log in to my account, even using my account number, email, DOB, area references… nothing… it’s like I dont exist. But Im getting billing emails from you so doesn’t make sense. Can you help ASAP?

  • moffat_andy Andy Moffat (@moffat_andy) reported

    How come companies call centres always have “higher then normal demand” but never “lower than adequate resource”. Looking at you @virginmedia

  • lolz3181 Laura (@lolz3181) reported

    @virginmedia How are you going to help when 16 different people i have spoken to wont? I just want to make it clear to everyone what a terrible company you are. I am awaiting a response to a complaint. If unsatisfactory i will be in touch with ombudsman

  • DoubleDstroyer DoubleDstroyer (@DoubleDstroyer) reported

    Is anyone else on Virgin Media and having severe internet issues today??

  • LucyBristow2000 Lucy (@LucyBristow2000) reported

    @virginmedia Hi, thanks for letting me know. Bit dodgy spam calling people multiple times a day! I’m not even a customer, was thinking of moving over to VM but not impressed with the spamming when I advised the gentleman I will call back at another time.