Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Cheadle, Manchester, Salford, Oldham, Hyde, Stockport, Sale, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wilmslow, Dukinfield and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Internet | |
| Manchester |
Internet | |
| Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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Pete
(@shedleveller) reported
from
Macclesfield, England
@virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?
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Josh The G4ymer 🏳️🌈🇬🇧
(@JoshTheG4ymer) reported
from
Ashton-under-Lyne, England
@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Rebecca Fairclough
(@BectoriaF) reported
from
Manchester, England
@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Don Haston
(@DonChastonez) reported
@virginmedia I am with Virgin for Broadband and I love my service, been a loyal customer for a long time and this is just terrible by O2. I just want it all reversed and left with Virgin.
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Simon Truscott
(@_5DT_) reported
@virginmedia The regular monthly charge should come out. It is such a rubbish system you guys have that requires so much effort just to avoid being ripped off. Slow clap. 👏
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Nicola Askham #TheDataGovernanceCoach
(@Nicola_Askham) reported
@virginmedia who should I contact to cancel my Dad's contract with you? He has moved into a care home - you have a power of attorney on record for me
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Naomi Koppel
(@naomikoppel) reported
@virginmedia Not that I've seen. Most of it isn't working because I can't connect. But why would I want a pod when the problem is not about distance from the router? I can sit 3 feet from it and still have almost nothing.
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Ashley Williamson
(@awilliamsonuk) reported
@virginmedia When trying it yesterday, during the outage, the checker failed after entering details. Do you not have a general outage map available? There's no issues currently, but two drops in the same day for lengthy periods is concerning for a fibre line.
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Carpe Galactica
(@CarpeGalactica) reported
@virginmedia hilarious, every time I call your call-centre now, I either get disconnected randomly, or I get to eavesdrop on OTHER PEOPLE'S CONVERSATIONS. A telecom provider with serious telecom problems. All I want to do is cancel my account.
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David Griffiths
(@DavidGriff1ths) reported
@virginmedia urgently need some help with my blueyonder email please - been a Virgin Media customer for 20+ years until last month and now I can’t send or receive any emails - who can I speak with to get this fixed ASAP please?
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Baz
(@straubarry) reported
@virginmedia Hi, my TV went down first and now the hub. The lights are flashing green
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Kezpiper
(@Kezpiper) reported
Still waiting for @virginmedia to respond to my email complaint I made on the 1st of this month yet they’re quick enough to email when we haven’t paid the bill because we had to cancel the direct debit as they hadn’t removed a £25 charge that shouldn’t have been there!
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Elaine O'Donnell
(@elaineocdonnell) reported
@virginmedia internet has been down since 9pm last night in SE12. No update through service status on when it will be resolved. Please can you update asap? Trying to work from home tethering through phone