Virgin Media

Virgin Media Outage Report in Wythenshawe, Manchester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wythenshawe, Manchester, England 12/01/2025 13:20

December 01: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wythenshawe, Manchester, England

The most recent Virgin Media outage reports came from the following cities: Salford, Sale, Manchester, Northwich, Stockport, Knutsford, Oldham, Warrington, Macclesfield, Hyde, Wilmslow, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalford Wi-fi
United KingdomSale Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line

  • lambtiger Jamie McDonald (@lambtiger) reported from Cheadle Hulme, England

    Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia There’s no known issues. I shouldn’t have to spend 30 mins on hold trying to get through to you to have an issue corrected that hasn’t been done as part of my contract agreement. Shouldn’t you be able to call customers when you have an agent free who can make outgoing calls?

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡

  • HumpsSnr Humps Snr (@HumpsSnr) reported from Stockport, England

    @virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??

  • garethlongley Gareth Longley (@garethlongley) reported from Salford, England

    @virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!

  • blandsteve Steve Bland (@blandsteve) reported from Knutsford, England

    @virginmedia Yes. No issues identified.

  • HumpsSnr Humps Snr (@HumpsSnr) reported from Stockport, England

    @virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!

  • SarahCassidy Sarah Cassidy 🐝 (@SarahCassidy) reported from Manchester, England

    Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @nickleeland @virginmedia I asked to speak to someone that could help and got “my supervisor is on 14 day isolation”. Ok put him on the phone as I’m guessing he can work from home? Computer says no! Poor poor service!

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE

  • salpea77 Sally pickford (@salpea77) reported from Stockport, England

    @virginmedia code v210 on the tv how can I get help for this??

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    Great work from @virginmedia, your contract has expired, we want you to stay as a customer, we’ll give you the best deal out there! Give them a call, sorry can’t help, you’re on the best package, but we want to charge you £40 a month more than a new customer! #shitshow

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia The text messaging team that says it aims to respond within 4 hours but hasn’t responded to me since 11am yesterday? Basically I have no option now but to sit on hold in a queue for 30+ mins to fix a problem you’ve created by not upgrading me. Your customer service is awful.

  • tgomez7 gomez (@tgomez7) reported from Sale, England

    @virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I get the same result hard wired with Ethernet too. It’s not a wifi issue. Also I’m not sure how wifi would decide to ignore an increase in speed and decide to limit itself to the old speed coincidentally. Someone on your end hasn’t enabled the faster speed to my property.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KieMc6 Kieran McCalla🇯🇲 (@KieMc6) reported

    Virgin media around my whole area is down, can't watch TV, can't use my PlayStation, nuen. Im vex.

  • Anand1981P Anand Patel (@Anand1981P) reported

    @virginmedia I’ve checked the website and the app..it’s just poor levels from Virgin or the hub is faulty

  • Hammer11Run RunHammer11 (@Hammer11Run) reported

    @virginmedia Thanks, appreciate that. you would need serial number of box and my account details if able to give over a forum?? Problem was, first person I spoke with should see package cancelled! Not 6 down the line and someone cutting me off & sending a remote :/

  • Lonereviewer7 Lonereviewer7 (@Lonereviewer7) reported

    @virginmedia Hi, yes i was out of contract and told the only way to get a quick engineer visit was to sign up for a new 18m contract with “home works”. Turns out the engineer visit was pointless as the issue was with your cables in the area. Shady tactics there

  • idelkysq kikiqr (@idelkysq) reported

    @luissequeirav @virginmedia Seriously @virginmedia? First thing, finding customer support or the right path to raise a complaint or asking for help is not an obvious process on your web. Then, calling 2 days in a row to your customer support, ending that they can't do anything (wondering what they can do).

  • hullu06 Hullu (@hullu06) reported

    @virginmedia Broadband didn’t go down today but it’s too soon to say. I will see if it stays that way next few days and report.

  • Audigier_Jones Ms. Audigier-Jones (@Audigier_Jones) reported

    @virginmedia Like I said I tried all of that and there is a connection and I’ve not been able to book because the page doesn’t come up. I rang and had an advisor hang up on me when I asked them to stop being so abrupt and actually listen to what I was saying.

  • mchapple87 Farmigone (@mchapple87) reported

    @virginmedia can I get a number for customer service. I need to speak to someone and live chat is not getting through to anyone. Thanks.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.

  • SarahRoseOB Sarah (@SarahRoseOB) reported

    @virginmedia hi there. My 4G signal has been terrible the last few days. Just checked mobile coverage in the app and says there’s issues but there’s no explanation of what the issue is or how long it’s going to last. Can you DM me please so I can send my postcode.