Virgin Media Outage Report in Wythenshawe, Manchester, England

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wythenshawe, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Northwich, Ashton-under-Lyne, Timperley, Oldham, and Salford.

City	Problem Type	Report Time
Manchester	Wi-fi	1 day ago
Manchester	Wi-fi	2 days ago
Manchester	Internet	3 days ago
Manchester	Total Blackout	5 days ago
Manchester	Internet	6 days ago
Manchester	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

• 
  Norbert Lad. (@maximuslid) reported 1 minute ago from Knutsford, England

  @virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 6 minutes ago from Manchester, England

  @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 7 minutes ago from Manchester, England

  @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

• 
  Chris Atkinson (@AckersStorm) reported 13 minutes ago from Middleton, England

  @virginmedia when will the broadband issues be fixed properly in my area?

• 
  Phoebe (@TTPhoebe) reported 15 minutes ago from Manchester, England

  Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

• 
  alex. (@blokealex) reported 19 minutes ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

• 
  Laura May (@Laura_May_Ness) reported 25 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 28 minutes ago from Manchester, England

  @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

• 
  Dave (@bigdave22003388) reported 29 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

• 
  Simon Manning 🇪🇺 #FBPE (@SiManM20) reported 32 minutes ago from Manchester, England

  @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

• 
  jimmy (@jimmysteamboat) reported 36 minutes ago from Manchester, England

  @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

• 
  Kerry Louise (@KerryKez7) reported 36 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Nathan (@nathangreen101) reported 37 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Kelly Walsh (@Kellywalsh758) reported 41 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 43 minutes ago from Manchester, England

  @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 55 minutes ago from Manchester, England

  @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 55 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 57 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  Definitely not Elon Musk (@twiddlemeister) reported 57 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  Norbert Lad. (@maximuslid) reported 60 minutes ago from Knutsford, England

  @virginmedia That's just an automated service that sends me to the app. So still unresolved.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chelsea. (@_chels1x) reported 7 minutes ago

  @virginmedia my tv connects to the wifi, but then says there’s no internet connection, so i cannot use things like netflix. what can i do to fix it?

• 
  KirstenA (@KAStandAlone) reported 12 minutes ago

  @virginmedia Did you read the post & the screenshot of the email claiming someone phoned me? I don’t think I’ve been this furious for a long time. I will not wait on hold another min. It’s been hours over weeks. I want to *cancel* my tv package. I’m not repeating myself for 5th time. DM me.

• 
  Adam Dent (@AdamDentPR) reported 12 minutes ago

  @virginmedia do you have an outage problem in Kenilworth Warwickshire?

• 
  Jay Cunning (@JayCunningDJ) reported 15 minutes ago

  @virginmedia Router installed 2 days ago and engineer found the external line faulty. No calls from anyone on when this will be fixed, sales rep not taking my calls and customer service waiting time is a joke. If it's not sorted soon I'm cancelling and staying with BT.

• 
  Dan Brazier (@danbrazieruk) reported 19 minutes ago

  Yo, @virginmedia I'm trying to cancel my account having moved house and I can't get through to anybody on the phone or live chat without /massive/ wait times and when I do I get connected I get transferred and dropped. Wanna reach out so I can avoid just stopping paying you?

• 
  Brett Evans (@BusterBJ99) reported 20 minutes ago

  @virginmedia Have tried this approach numerous times, people cannot even locate the complaint references I have provided! The process is normally 45 mins on hold, someone answers struggles to help and then line goes dead, honestly counting down the days until February when I say goodbye

• 
  asa place (@asaplace) reported 21 minutes ago

  @virginmedia @Flav_Bateman @lawrence_bury Sort your ******* **** out! 2 days on the phone to get reconnected when I've never missed a payment yet I've still been cut off. 145 a month you're mugging me right off. May aswell come burgle me while you're at it

• 
  bikedude (@marioandreazza) reported 22 minutes ago

  @BelarmineC @virginmedia Having the same issue, Virgin Media saying no outage in the area on their support.

• 
  Julie Ann Jones (@Baby_Milgate) reported 24 minutes ago

  @virginmedia Do you see how ridiculous all this is? The service is faulty and I have to jump through hoops to even report it? I do not want to sign up to a random forum to ask strangers to fix an issue you are contractually obliged to resolve but if I leave I get charged?

• 
  Ziga Ziga (@Jsplee1) reported 27 minutes ago

  @virginmedia is down in SE9. When will this be fixed?