Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Altrincham, Northwich, Stockport, Wilmslow, Oldham, Salford, Macclesfield, Dukinfield, Hyde, Irlam, Sale, Knutsford and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Warrington |
Internet | |
| Altrincham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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Matt Duncan
(@maffew85) reported
from
Warrington, England
@virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing
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Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Matt Duncan
(@maffew85) reported
from
Warrington, England
Why do I even pay you so much money each month @virginmedia when your internet has gone down twice in two days. Shocking!!
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Matt Duncan
(@maffew85) reported
from
Warrington, England
@virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
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Josh The G4ymer 🏳️🌈🇬🇧
(@JoshTheG4ymer) reported
from
Ashton-under-Lyne, England
@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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Pete
(@shedleveller) reported
from
Macclesfield, England
@virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
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ShackMcfc
(@shackmcfc) reported
from
Oldham, England
@virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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scott magee
(@scottmagee1) reported
@virginmedia Spoke to someone at Virgin on the phone at about 13.00. He confirmed again that there is an area 'outage'. I can expect to have wifi again from 10am on 8th! That would be 4 1/2 days without. And your web page still says no known broadband issue - you should correct that urgently
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Heather M the Lone Vegan #BLM
(@Noodle2010) reported
@virginmedia Ive been a customer for over 8 years. I'm out of contract, so paying an extra cost... I cannot access any 'offers' either. Point blank 'sorry' from VM.
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Brian Potter
(@BrianSPotter) reported
@virginmedia Amazon Prime movies not playing on my Tivo box. Series are working, as is Prime on smart TV. Is there a virgin/prime issue ?
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Jo
(@mitsyarty) reported
@AngeMcCool @StopFundingHate @virginmedia Awww poor little Ange wange doesn't like the idea of a truly impartial news channel that will provide balanced points of view. You've been spoiled by flagrantly partisan British broadcast news. Grow up you daft sausage.
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Just The Stu Of Us🇺🇸🇬🇧🇪🇺☠️⚒️
(@BTNStu) reported
@virginmedia Don't bother. VM treat their customers like cash-cows.
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Brian Colman
(@BrianCol2021) reported
@adelarks @virginmedia I Know the feeling 66 Mbps wifi on M350 service is appalling, keep being told there is a SNR and they keep missing there fix dates been going on for weeks. Can’t log a complaint because the page isn’t working
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Barry Ittenson
(@BarrySt21172515) reported
@virginmedia I am a customer of yours and i would like to make you aware that I received 3 phone calls asking me to follow instructions from an automated call as my internet was being cut off within 24 hours for illegal use. Obviously I just hung up as I no this is false but others may not.
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Al Murray Jnr
(@Borochubster) reported
@virginmedia fantastic service, you send me a letter to tell me my bill is going up, then I have a fault and call to rectify it, to be told I can't talk to anyone and try again later. Thanks for that!!! I'm off to Sky!!!
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Wyn lewis
(@wxlsocial) reported
@virginmedia That is a basic question. Spoke with one person after 33 mins (couldn't help); another after 63 mins (couldn't help but lodged two complaints and expects me to phone back in 3 days); and now, after 138 mins, I'm waiting to speak with another. Hope @ofcom is monitoring this.
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Tracy💙
(@_Tracy2) reported
@virginmedia The service status for area 01 has been showing a fault for over a week! Can you please tell me when you expect this to be resolved. We still can’t watch on-demand and are resetting the box daily!!! Paying a premium for standard tv is not good 😠