Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Stockport, Oldham, Macclesfield, Hyde, Sale, Salford, Knutsford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Stockport |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia It's £10 pm extra. I'm pleased with it just wish you could sort signal out where I live. Hope when swap to 02 your signal will be better
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Jon Rebbeck
(@bigghandsltd) reported
from
Manchester, England
Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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Jürgen Plop
(@chodo_baggins24) reported
from
Warrington, England
Just about ready to boot my WiFi box through the window. @virginmedia sort your **** out *** x
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Raivis Olehno
(@RaivisOlehno) reported
from
Middleton, England
Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.
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♥ Hayley Clifford ♥
(@Mrs_H_Clifford) reported
from
Mottram in Longdendale, England
@virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Thorburn
(@MsThorburnKHS) reported
@virginmedia my internet has been down for 2 days. Based in Edin. Any idea when it will be back on or fixed? Thanks
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Seanieboy
(@luimneach57) reported
@Ofcom I have been a customer of Virgin Media for many years. On 16th February I contacted them to arrange for broadband to be relocated to my new address. In total I was forced to spend 70mins while I waited to be connected to a member of staff to arrange the service relocation
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Smudger
(@Smudger14463834) reported
@virginmedia @micramanic No point you have failed to turn up when with your appointment you made with me, just saying can we help isnt helping.. Annoying to feel so helpless isnt it Micramanic against a faceless firm
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Richard
(@Blubx) reported
@virginmedia Hi, we're still having issues and we've checked with neighbours who are also. Your status checker says the service is up and running and is obviously not at all.Your helpline is not helpful & says the service will be intermittent until mid June which is obviously unacceptable.
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mos
(@irishmos12) reported
@virginmedia @VirginMediaIE Any updates problem still existing
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Alan Kinloch
(@AlanKinloch) reported
@virginmedia It’s the fact that Virgin Media can offer Zero support that make your approach to understanding customer care so strong!
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Tim Pat
(@TimPat_) reported
@virginmedia I need a new virgin box added and wanted to say how bad my WiFi is even with the booster that was sent
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Shan
(@theworldin2020) reported
@virginmedia That s right. this was discovered on the 4th of March and still unresolved! I did call , 17 times! plus endless text chat. but some how the last agent i spoke too, got above himself a little. So i asked him to close all the account! been a customer for over 5 years!
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Keishhh
(@keishaj90) reported
@virginmedia why can’t I get and phone (landline) service and when I try one of your 0800 numbers I can’t get through
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@virginmedia 100%, but I tried website live chat and they said I have to call someone else. I tweeted before and u said I can't web chat and u don't have the power to help, can you actually tomorrow ?