Virgin Media Outage Report in Wythenshawe, Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Irlam, Warrington, Salford, Stockport, Wilmslow, Oldham, Dukinfield, Altrincham, Northwich, Sale, Knutsford, Macclesfield, Hyde and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Irlam |
Internet | |
| Manchester |
||
| Warrington |
Internet | |
| Manchester |
Total Blackout | |
| Salford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.
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Austin 💚
(@austingreenxxx) reported
from
Manchester, England
@virginmedia your internet is down… AGAIN… some peope that things to post
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Oldham13
(@Oldham13) reported
from
Ashton-under-Lyne, England
@virginmedia 1. Bad Report ir 2 Oops, the page as timed out
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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Carl 🙃
(@carlbarrett) reported
from
Ashton-under-Lyne, England
@virginmedia a landscaper just went through my virgin cable in the garden, how can I arrange this be fixed? the customer helpline isn’t very helpful.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia It never ever says there is an issue tho when there clearky is!! So thats useless
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia been with you less than a week and our Internet has gone down more in that time than it has done the last 4 years with our previous provider!!!! If this carries on we will need to cancel 🤬
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👽 🇺🇦 ☮️
(@bludav_andrew) reported
from
Manchester, England
I can’t believe @virginmedia can’t send out an engineer to fix my internet until Wednesday! (My birthday) I will miss out on the season finale event of Fortnite and tank my mobile data until then, plus have to go in the office to work! 🙃😢
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia once again your connection speed is shockingly slow. Not sure why I pay for m600 lucky to get 50mb. To make things worse your chat never respondes and the phone is a joke. 25 years of taking my money and the service is getting worse. Think I will move to #BT
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia than it’s worth, even after being with your service since it launched.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Ashby
(@Cashby1) reported
@virginmedia How do I get help from your team, as pushing to a community forum is really slowing down the resolution. You are the service provider, the one charging me for this service, why are you pushing me to a forum when you should have the technicians available to assist?
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Zoë
(@zoedied) reported
@virginmedia Hi there, we have tried switching between HDMI sockets but the issue persists. No wires are damaged. Could it be due to external wiring? Thanks.
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Steve Roberts
(@SteveRo72795678) reported
@virginmedia On my broadband, I constantly reset it, Ive checked all the cables, tightened them up, when plugged into the wifi box its slow, wifi is slower. It can pick up and then drop to 2mbps download.
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me
(@quezza3) reported
@virginmedia I can't cope with this internet dropping in and out constantly I'm trying to work and it's just terrible please help I'm on the fastest one too
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Sarah Ransome
(@Sarah_Ransome) reported
@virginmedia hey @virginmedia .. we’re having landline phone issues in PL9 .. assume it’s a fault .. plse can you advise when it will be fixed ? Thanks
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iamCStlouis
(@IamCStlouis) reported
Virgin Media is an unprofessional service. Making all my payments on time. Customer service offer help but very dishonest. Won’t allow me to speak to a manager@virginmedia
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danni
(@dannimyers08) reported
@virginmedia No, I’m waiting for you to reach out to me. I’ve had so many issues over the past few months and getting nowhere
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🇬🇧 |C:\Users\Twítter\LordChristoff
(@LordChristoff) reported
@virginmedia Hey, can we have some assistance. We switched to the new SuperHub 5 and a lot of our devices refuse to connect due to the Wireless Network Controller they're using. Can we be switched back to the old SuperHub 3?
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rob matchett
(@robmatchett) reported
@virginmedia very disappointed. Called to leave our contract, very little objection handling. Received a call this morning and as soon as I mentioned I am not interested the guy rudely hangs up. Absolutely shocking service and call centre staff
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Andy Bruce 🌈
(@bruisah) reported
@virginmedia Wow! Thanks! Let me just spend my time doing Virgin Media's customer support job for them... 🙄 @IanKendallmagic QED, I guess... 😢