Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Knutsford, Manchester, Oldham, Warrington, Stockport, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Knutsford |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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Jayne Brindley
(@dizzys_girl) reported
from
Stockport, England
@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia Like I said I registered for updates over the weekend and never got any.
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Sam Rogers
(@8ballSambo) reported
from
Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients
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Rich 🐝
(@richtimperley) reported
from
Sale, England
@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Pawley
(@DanPawley) reported
@virginmedia No. I can't be doing with stupid excuses. Are you going to help me cancel channels or not???
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Sam Morrow
(@sam1morrow) reported
@virginmedia I've just spent 55 minutes on hold and your customer service team put the phone down on me. Unbelievable.
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ANFIELD SOUTH
(@SerendipityShah) reported
@virginmedia my internet isn’t working and no one is picking up the phone? I need to work from home! I need your help ASAP
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Stewart
(@carbonize) reported
@virginmedia I want to cancel my account. You tell customers to call but it took my five attempts just to the automated system. I was then on hold for 30 minutes just for it to ring then cut me off.
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Jason Reid
(@jkr40) reported
@virginmedia @MechaNikos Lies!... I’ve just spent an hour waiting to get through to technical support. When phone finally rang they picked up then hung up. Now the line is constantly busy. £140 per month for speeds of 20mbps. Terrible service!
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Springer Dee
(@SpringerDee) reported
@virginmedia That's all very good to hear but are your engineers on site now fixing the issue? I can't see them? What happens if one of my parents falls this evening and they are unable to contact anyone? They have been without phone service all day. Unacceptable.
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Aileen Irons
(@AilsIrons) reported
Dear @virginmedia I've spent nearly 14 hours on the chat help over two days just to try and find out what's happening with my order. Do you not want new customers?
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Ben
(@Ben83989849) reported
@virginmedia what ******** is going on with the Internet mate wanty get that sorted its utter pish may aswell ask for my ******* money back absolute tits
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Jason Reid
(@jkr40) reported
@virginmedia, my speeds have been horrible since the start of the year. I’m paying for 200+ and getting around 20, on a good day! Rebooted, reset every day to no avail. Just called tech support, waited for nearly an hour, when phone finally rang they hung up!
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Kev Stephens
(@Kevstephens) reported
@virginmedia broadband service has been shocking the last few weeks, tried contacting but can’t get through - did a speed check 26mbs when I should be getting 200 - please sort