Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Hyde, Irlam, Warrington, Salford, Stockport, Wilmslow, Oldham, Dukinfield, Altrincham, Northwich, Sale, Knutsford, Macclesfield and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Hyde |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi Guy's, we've had no broadband for 36 hours now and you've just text to say you've had to cancel our engineer call tomorrow! What's going on? No broadband and no communication
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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John Wren
(@WrenJohn) reported
from
Oldham, England
So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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☺johnshere
(@john_taxi) reported
from
Leigh, England
@virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand
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Steve Day
(@neyo) reported
from
Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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(((Greg Barnes)))
(@GregBarnes2) reported
from
Urmston, England
@virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time
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Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
from
Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕
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Matt Duncan
(@maffew85) reported
from
Warrington, England
@virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@HannahBellos) reported
@virginmedia Please cancel my contract or contact me? You have no email address and you can’t get through on your phone lines!?
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Eve Elliott
(@EveElli97645346) reported
@virginmedia I am appalled by the lack of customer service! I can't get hold of someone to cancel my contact for love nor money! I have tried every single way to make contact to no avail! I am going to stop my direct debit as this appears to be the only way to cancel!
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Chris
(@Chris65550344) reported
@virginmedia another 2 hours of my life wasted on your web chat then I am told I need to call customer services to pay. On calling them I am to,d the wait is an hour! Please provide me with the postal address of your accounts department.
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Charlie
(@Lottie1326) reported
@virginmedia OK virgin let's do this one more time. I cancelled, you took wrong amount, then next statements wrong again, and now I can't even contact you because your always busy, just want my cancellation. Ill cancel direct debit & you can call me... I'm bored of this now.
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S86
(@AhtnamasH86) reported
@virginmedia is the biggest pile of 💩 going. Constantly going down. As if my kids education hasn’t been shafted enough this year, they can’t even work remotely thanks to the worst broadband in history. YOU’RE A JOKE. 😤🤬🖕🏼
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Stephen O'Donoghue
(@SteODonoghue99) reported
@virginmedia You’ve promised a call back which you didn’t do. Told me you were putting me through to a manager only to put me on hold and terminate the call. I have serious concerns about how my data is being handled and I’d like to speak to someone who can help me. 14 minutes in to call 3...
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Haresh Anand 🟠
(@Chaos_hare) reported
everytime i have a call or start using it for more than 15 mins , it says that there is a bad network and then everything drops . Can you please advise @virginmedia
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Rachel Wiles
(@rachwiles) reported
@virginmedia how do I contact you efficiently please? I am absolutely fed up of your online chat who keep cutting me off. Terrible customer service since December one thing after another
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Michael Fletcher
(@Fletcheros) reported
@virginmedia yes, after ages waiting with them and going through dpa many times. they ask, 'how can i help you'. All i want is for someone to call me back as i asked and as you promised. your message service have now said they will put my details through to someone else and they cant call me.
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Joss
(@cjossy) reported
@virginmedia But calling you is not getting me anywhere. The supposed call from the manager was a one ring hang up so they could say they had made the call. It's more BS customer service taking up my time. @richardbranson