Virgin Media Outage Report in Wythenshawe, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Stockport, Timperley, Oldham, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is gaming lag, as I have said many times it's not the broadband going into the hub 3, it's what comes out of it on the xb1 just lag every game, I'm not in contract with you & @openreach fttp has been installed on my street so I will cancel soon I will never use VM again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.
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Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
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💛🇨 🇱 🇦 🇷 🇦 💛
(@Claraunicorn112) reported
from
Oldham, England
@virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.
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NM
(@duckmall) reported
from
Macclesfield, England
@virginmedia just been trying to get package adjusted and price reviewed as don’t need your TV anymore, just broadband and phone - have wasted 45 mins on the phone so far, told to call back in a week when discounts will be loaded on system - who do I speak to, v poor !
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I think 10 years + with you is enough now, I will have more choice, I can use my own router without messing with that cheap problem filled hub 3 and it is crap read the reviews.
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Paul Williams✈️
(@PaulW_1) reported
from
Cheadle Hulme, England
@virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.
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Cleartwo
(@CleartwoIT) reported
from
Stockport, England
@vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure
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♡♥Lady Chrissy mcfc♥
(@chrissy_mcfc) reported
from
Manchester, England
@virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬
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Lee Ramsey
(@LeeRamsey68) reported
from
Bredbury, England
After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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claire
(@cml0702) reported
from
Manchester, England
@virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Man on the Spot
(@scottyb1875) reported
@virginmedia I never asked for it I don't currently have it nor Netflix but you team push these products then tell you what you just said no offer unless you take them. It's terrible treat current customers this way. As said I didn't expect anything and VM obliged. 25 years means 0
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Duke Of Anti-Growth Coalition
(@DukeOfHavoc) reported
@virginmedia Update: You have now removed the current owners from the account of the house we are moving to and put my details there so they can't cancel their service (they are moving abroad). This is a disaster.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
@virginmedia I don't believe the standard of your service will be any better and certainly there's no greater speed than 500mb is there ? Should domestic customers receive a poorer service. That logic is shameful.
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Claire Coventry
(@W33COV) reported
@virginmedia Our wi-fi has been down since 10pm on Wed 02/11, repair time keeps being pushed back, now saying it won't be fixed until 2:15pm today. Given that it was originally supposed to be fixed by 10:15am on Thurs 03/11, I won't hold my breath. What's going on?
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corey the cleaner
(@coreythehoe) reported
@butcher809 @virginmedia It’s the O2 merger that’s killed it, they were always the worst for speeds and now virgins using their masts now we all get to suffer too. Definitely gonna avoid in the future, useless customer support too
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Laura Jane
(@laurajhal) reported
@virginmedia In addition, my parents have spent hours on the phone with your customer services team for them to offer zero support or alternatives to resolve this situation. A huge waste of time!!
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Patricia Bradley
(@Pat2253Bradley) reported
@virginmedia I have a problem with your company. Someone has ordered a quick starter kit using my mobile number. No-one at Virgin Media is prepared to resolve this problem. Today I have spoken to five different advisers and have been disconnected twice. Not impressed
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thePaulR.eth
(@thePaulR) reported
@virginmedia Again. The solution is simple. Actions speak louder than words.
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Philip Lawry
(@GabonPhil) reported
@virginmedia @virginhelp Help me log into SkySports from my PC please. I've shared a screenshot of the authentication issue above.
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Anthony Guansing
(@GuansingA) reported
@virginmedia how do you submit an issue when your phone is down, your online chat don't work, no email address to contact and your website links don't work nor provide a way to submit an issue but makes customer round and round the same help page instead?