Virgin Media Outage Report in Wythenshawe, Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Macclesfield, Northwich, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
-
David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”
-
Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
-
Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
-
Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
-
David Bryden
(@Daveyb1974) reported
from
Urmston, England
Great work from @virginmedia, your contract has expired, we want you to stay as a customer, we’ll give you the best deal out there! Give them a call, sorry can’t help, you’re on the best package, but we want to charge you £40 a month more than a new customer! #shitshow
-
Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia The text messaging team that says it aims to respond within 4 hours but hasn’t responded to me since 11am yesterday? Basically I have no option now but to sit on hold in a queue for 30+ mins to fix a problem you’ve created by not upgrading me. Your customer service is awful.
-
Steve Bland
(@blandsteve) reported
from
Knutsford, England
@virginmedia Yes. No issues identified.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia There’s no known issues. I shouldn’t have to spend 30 mins on hold trying to get through to you to have an issue corrected that hasn’t been done as part of my contract agreement. Shouldn’t you be able to call customers when you have an agent free who can make outgoing calls?
-
Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!
-
gomez
(@tgomez7) reported
from
Sale, England
@virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?
-
J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
-
Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡
-
Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract
-
J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
-
Jamie McDonald
(@lambtiger) reported
from
Cheadle Hulme, England
Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.
-
J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
-
Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
-
David Bryden
(@Daveyb1974) reported
from
Urmston, England
@nickleeland @virginmedia I asked to speak to someone that could help and got “my supervisor is on 14 day isolation”. Ok put him on the phone as I’m guessing he can work from home? Computer says no! Poor poor service!
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I get the same result hard wired with Ethernet too. It’s not a wifi issue. Also I’m not sure how wifi would decide to ignore an increase in speed and decide to limit itself to the old speed coincidentally. Someone on your end hasn’t enabled the faster speed to my property.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
LRT_
(@_lrtxo) reported
@virginmedia is virgin media down in my area? (IG11)
-
Shirley Summers
(@sasShirley) reported
@virginmedia But not doing anything to help. She's been told no one can help again this morning
-
Jeremy Leeor
(@JXXSL) reported
@virginmedia How would I be WiFi calling on a landline. Really simple, my mobile service is non existent without wi fi calling, I have no WiFi, you have no website nor internet, so what exactly should I do, tin can with string?
-
sharon dinsley
(@shazpinky) reported
@virginmedia service is down yet again
-
jay_s_uk
(@jay_s_uk) reported
@virginmedia It can't find our account details and the service centre also can't access our account.
-
Jake head
(@Jake_head) reported
@virginmedia a reference number has never been sent to Exertis for me to claim the reward.
-
Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
-
Jo
(@Jhodg76) reported
@virginmedia Is there a problem with tv connection?
-
Priscilla - UCG Creator
(@priscilla_mina) reported
Is anyone else’s virgin media internet down
-
nigellawrence
(@mrnigellawrence) reported
Has @virginmedia been hit with a global outage ? Internet down, called and the call centre's systems are down