Virgin Media Outage Report in Wythenshawe, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Cheadle, Salford, Hyde, Sale, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wilmslow, Dukinfield and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Oldham |
Wi-fi | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Stockport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia So it looks like the router resetting was the start of a bigger issue. Router appears to be having issues again. Your diag service thinks the router is switched off but it certainly isn’t.
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia So service resumed around 3pm with an email confirming it. In the last 5/10 mins the wireless connection keeps disappearing off. It’ll return for a second or two, then drop again. Unsurprisingly your status checker says there isn’t an issue despite there clearly being one.
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Pretty ironic when the @virginmedia Service Status page doesn’t work.
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Jean Bush
(@LJBush) reported
All your replies are pre scripted. You never actually give an answer. JUST FIX WHAT WE'VE ALL BEEN PAYING VIRGIN MEDIA FOR FFS
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Ashley Webb
(@AshleyW11506164) reported
@virginmedia ive done well over 30 attempts to get in contact with virgin customer service via different phone call routes
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Karen Gannon
(@kazzab1966) reported
@virginmedia Done all tests , service is diabolocal
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The Man in the Middle
(@TheManintheMid6) reported
@virginmedia So I'm based in Glasgow which should mean I can even get your Gig1 service, yes?
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Ljmog95
(@_Ljmog95) reported
@virginmedia Or i mean you could just admit your the issue instead of blaming the customer all the time..
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amy
(@amythomas_xx) reported
@virginmedia Yes, I’ve done all that. We’ve been told there’s a problem in our area, but that’s been going on for three weeks now with no information of when it’s going to be fixed. Not helpful when we’re working (or trying) to work from home. How can I get more up to date info?
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M
(@MMMM44439) reported
@virginmedia can you DM me my internet still not working
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ResellerDenz
(@FromthebootUK) reported
@virginmedia hey virgin media. I have had 4 calls in the past 4 weeks from your call centre telling me “Virgin Media is the soul provider in your area when I tell the person I’m not interested and to take my details off your system they go silent and hang up. #VeryAnnoying
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Jay Kay
(@Kay16979767Jay) reported
@virginmedia We are paying £40 a month for WiFi that’s supposed to give speeds of 200mbps and our devices are hardly getting speeds of even 1mbps this is incredibly frustrating considering this is not the product we are paying for and it is so difficult to get in touch with any support 1/2
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Drew Kelly
(@drewster1001) reported
@virginmedia Not ideal. I spent all weekend changing the router around back to original and installing a new phone line myself to upstairs office. Still struggling getting WiFi signal there though to support VPN for Mrs’s work. The boosters are terrible. Still not had a call back from VMedia