Virgin Media Outage Report in Wythenshawe, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Stockport, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wilmslow, Salford, Dukinfield, Hyde, Irlam and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
@elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
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Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
Is #virginmedia down?
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Ma Parkes
(@Ma_Parkes) reported
from
Salford, England
@virginmedia has just gone down in Salford (again). Others having this issue?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Ashley McConkie
(@ashleymcconkie1) reported
from
Ashton-under-Lyne, England
@virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal
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AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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zoe
(@MrsRed1973) reported
from
Salford, England
@virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Andy Gill
(@andigill) reported
from
Warrington, England
@virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Type That Talk…
(@Age_of_Aquarius) reported
@virginmedia @virginhelp I have no need to check the service checker, the internet service Virgin provides for my particular household has always been poor. It constantly goes in and out of the various devices linked. Like my smart tv as I type this message.
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Paul Andrew Neale
(@p_neale1) reported
@virginmedia The pavement access point has been there for months…. The work to get from there to the house has not been done and no installation technician appointed apparently. This tf was ordered on 2nd April with a fixed installation date confirmed for 4th May-didnt happen-now no service
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Paul Andrew Neale
(@p_neale1) reported
@virginmedia Have been calling daily - each time told it will be today- never happens - been told every time that engineer’s will call an hour before they arrive - never a call … I work for the NUS and also have many things I rely on on the broadband and including health reporting.
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Michelle Pryde
(@michellepryde) reported
Looking to reduce our Virgin Media package soon. Nearly £180 a month! Just need to find what packages they have and hope that we can cancel our landline which we never use so don’t see the point in paying for? New customers don’t require one so why should we?
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Timbo
(@timborichens) reported
@virginmedia @ofcom @frometimes with all due respect I’ve done that the last 7 times it’s been down if the past few weeks. You know you have an underlying problem and you ignore it as you do your customers in the area. You engineer are always fixing it and we suffer with no service!
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**** Stein
(@bray_gooster) reported
@virginmedia Hi John,This is for media broadband. Its not a dispute. It just needs escalated, which Im told takes 7 weeks. But every time I call they reset the 7 weeks. Its a process issue.
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Phoebe Clems
(@ClemsPhoebe) reported
@virginmedia your WhatsApp customer services is shoddy FYI. Retention advisors when they cant stop a disconnection request just say they’re taking a break and will be 5 mins and they let the chat time out so they dont lose their conversion stats. Time after time
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Janeychunkersshitehouse2
(@Janeychunkerss2) reported
@virginmedia omg sort this bloody internet out🤬every weekend a total black out. Or loss of internet and landline. This is getting ridiculous. Crap service 🙄🙄
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✿ ⌗ elise ♡
(@sanachous) reported
@virginmedia i just called them again and they hung up, it’s awful service. i will try texting instead thank you
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James Wyper
(@screddajames) reported
@GillW1220 @virginmedia Both muttered something about a "problem with the codes changing" - you could see if that rings any bells with them