Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Cheadle, Manchester, Salford, Oldham, Hyde, Stockport, Sale, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wilmslow, Dukinfield and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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ADAM @ independent media wolves
(@AdamConlon10) reported
from
Middleton, England
@BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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Ian Anderson Gray 🚀#SMMW20
(@iagdotme) reported
from
Cheadle Hulme, England
@virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia please can someone get in touch re new installation and BB not working, was promised a call back on Saturday & Sunday but it’s not happened. If it can’t be activated I’m happy to go to another supplier but also need to speak to you to cancel
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Neil Stanley
(@neilrstanley) reported
from
Warrington, England
@virginmedia Not sure I can replicate problem now I’m successfully logged into the app.
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Lilly
(@MartinLilly10) reported
@virginmedia Either you sort this last complaint out by Friday (13 Jan) or I WILL complain to Ofcom and instruct legal proceedings against you.
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TheUnitedSection101
(@UtdSection101) reported
@SuzKola @ManUtdMEN Why the hell should I stream I ain’t a bum like you who can’t simply pay for virgin media lol you get bt on virgin for free but have to pay for sky my only issue is why do that when 3:00 ganes don’t get put on tv. Just don’t make sense. Nobody has time to stream I like quality
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Gunshow Joe
(@Gunshow_Joe) reported
@virginmedia I do. I have been a VM Broadband customer for many years and I've never encountered anything like this before. It comes to something when Googling the number brings up countless results of people asking whether the number is genuine or a scam, based on their behaviour
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Phil
(@PhilPhenom) reported
@virginmedia no virgin network working in KT5 area, no TV or Internet. Is this issue being worked on?
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Paul Plumbly
(@plumdog25) reported
@virginmedia you guys are seriously embarrassing when it comes to customer service. 5 weeks and counting with no TV service 4 engineers and still not resolved. Absolutely pathetic!
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Maarten
(@MaartenSleeckx) reported
@virginmedia Yup, just ship the problem away from yourselves and the public eye, also making me email you instead of emailing the customer with no Internet. Shame shame shame. #NotConnected Stay away from Virgin Media.
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia It's a problem that your other team claims will take to the 17th Jan to fix at the easiest. Why does your company constantly have these issues? Do you need to be granted permission to be a utilities company? What third party complains or government body can I escalate this to?
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David hill
(@hilly_cfc) reported
@virginmedia I first raised this issue in April or May last year! I have been promised call backs within 48hrs on at least 4 occasions, but still nothing. I have had no written response or anything.
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Susan Ateh
(@SusanAteh) reported
@virginmedia Has not worked!!! Wi-Fi not working again. I have a work deadline. Supposedly technician coming today but don’t trust it. Why is management not calling as they said they would??
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Maarten
(@MaartenSleeckx) reported
@virginmedia I have tried a different device (OP6T and S20+ 5G), both mobile phones with mobile data BECAUSE I HAVE NO WIFI TO USE ON ANY OF MY COMPUTERS DO I. I could hotspot from a phone to my pc, but the connection for that is way too poor. I'm on 4G in Newport. 1/2