Virgin Media Outage Report in Wythenshawe, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Stockport, Warrington, Oldham, Ashton-under-Lyne, Cheadle, Hyde, Sale, Macclesfield, Northwich, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Dona Saunders
(@DoNathan1291) reported
from
Cheadle Hulme, England
@virginmedia @richardbranson Ok...so after being sighed at on the phone by a "customer service" assistant 3 times on Monday evening and after the nice young man came to fix the broadband on Wednesday morning...it keeps going off yet again!!!! Leaving as soon as contract is up!!
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Martin Gardner
(@MJG_2012) reported
from
Sale, England
@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
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Joelle Dyson
(@JoelleDyson) reported
from
Manchester, England
@virginmedia Possibly THE WORST service I’ve experienced, especially as a customer of 5+ years. I just tried to leave, but customer retentions hung up on me!! You couldn’t write it...
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Oh Bother!
(@ohbother02) reported
from
Urmston, England
@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Dan Jones
(@Danjones_uk) reported
from
Manchester, England
*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Archie.
(@alxarchie400) reported
from
Urmston, England
Hi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@virginmedia I am unsure, things were not as the expected in the road and ‘another team’ we’re going to come back.. We have no existing service.
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julie mc
(@julesmac77) reported
from
Manchester, England
@virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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toewad1
(@toewad1) reported
from
Salford, England
@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Cubbin
(@CymruCath) reported
@virginmedia why have you made it so difficult to talk to someone even via webchat? I am trying to reduce my costs like so many others by changing my unused package but getting nowhere. Do I just have to cancel my account to get you to help?
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KatrinaC
(@KatrinaChaloner) reported
@BrightonNewsJo @virginmedia @virginmedia I tear my hair out every day with the loss of WiFi continually. You can’t get through to anyone to book a repair and the service status always shows good service!! Mine is so much in the rain too 😡
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Sam R
(@Samdrich23) reported
@virginmedia @KevinCPLdn Don’t lie. It’s down. You know it’s down. You know everybody is working from home and that if you admit fault they’ll ask for refunds. Scummy
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Jen
(@jem908) reported
@virginmedia made a complaint on 19th Dec. Was told I would hear from someone within 28 days. Still haven't heard anything.
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tony
(@brooklands911) reported
@virginmedia Scum off the earth company ,have had issues with my broadband for months ,raised a complaint 2months ago never replied, and now they have closed the complaint down .. STAY AWAY !!
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Kevin
(@KevinCPLdn) reported
@virginmedia So you are calling the 700 people who’s services were down with nothing on the website liars?
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Luke Mitchell
(@lukemitchell50) reported
@virginmedia Please don’t make me explain it again, it should be on the Twitter thread. Internet just dropped out again there, in the middle of a work call and my son’s online lesson. Really poor that I’m being left in the lurch here with no help
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RICHARD BENNETT
(@RICHARDBENNETT3) reported
@virginmedia Still the same, one minute it's 7mb then it's 18mb the best we've had is 24mb even went down to 2mb at one point. I've tried resetting the hub and still the same, my lad couldn't play online last night because the conection was so poor
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natalie weatherley
(@natsprat1) reported
@ZanDat5u @virginmedia I have the same , you can’t even phone without waiting for hours , no one else on my street has this issue with other suppliers, most horrendous service @virginmedia
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Felli
(@AskFelli) reported
@virginmedia Yes, and it's not coming from the game since it works when using a VPN, this is a routing issue, please just escalate this so that it can finally be fixed. Tested every angle, whenever I turn the VPN off the game will disconnect, at launch or later.