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Virgin Media

Virgin Media Outage Report in Wythenshawe, Manchester, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wythenshawe, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Northwich, Ashton-under-Lyne, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Wi-fi 7 hours ago
Manchester Internet 2 days ago
Manchester Total Blackout 4 days ago
Manchester Internet 4 days ago
Manchester Internet 5 days ago
Manchester Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • Ant_Johnson79
    Anthony Johnson 🇾🇪 🇾🇪 🇾🇪 (@Ant_Johnson79) reported from Oldham, England

    @SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia I decided after several attempts to contact virgin customer services to cancel the installation. Very poor service and wasnt worth the stress

  • Ant_Johnson79
    Anthony Johnson 🇾🇪 🇾🇪 🇾🇪 (@Ant_Johnson79) reported from Oldham, England

    @SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia No because how poor they was when I needed ****. Heard loads of bad not much good. Stayed with sky, wasnt worth the stress of changing esp with all this going on

  • timmears
    tim mears (@timmears) reported from Macclesfield, England

    @SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha

  • tadhg50
    Tim O'Ryan (@tadhg50) reported from Oldham, England

    @virginmedia @BabakGanjei Tried this number-no broadband in the OL4 area for over 24 hours and lots of tweets went to @virginmedia to suggest not individual- and got informed ‘there are no reported issues in your area’. C’mon now VM. Texted the other number too-still no response!! Not a good service peeps

  • micky69er
    mike atkinson (@micky69er) reported from Stockport, England

    @SonosSupport I am having issues with my beam at the moment . I have played movies from a couple of sources for eg Apple TV & virgin media through Xbox one & the settings dream to be showing playback as 2.0 not 5.1 & not sure why.

  • tadhg50
    Tim O'Ryan (@tadhg50) reported from Oldham, England

    @BurtLeach @virginmedia Same here -in OL4 area too! Got an email last night saying the issue was fixed-it wasn’t and still no BB today. 24 hours now. Using personal data for work purposes now. C’mon VM.

  • Conuggy
    Christine C (@Conuggy) reported from Manchester, England

    @virginmedia Web media and phone do not work I’ve been trying to contact for DAYs please help ... why am I being IGNORED

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    Just got my bill of @virginmedia they gave me some wi-fi boosters for free, because the hub3 is so bad, but they have charged me for them, "what" I know they were free, but I have a trick up my sleeve, I'm out of contract, you knobheads!!!

  • Andy666666
    Andrea Colley (@Andy666666) reported from Oldham, England

    @virginmedia OL4 2SZ internet back on devices BUT NOT ON TV HELP PLEASE

  • NicNic67
    Nicky Waller (@NicNic67) reported from Poynton, England

    @virginmedia please provide an email for customer service regarding my application for a new contract

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia I get half the service, you get half the bill.

  • cicismith81
    Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    @virginmedia HELP ME!!

  • craigawilliams
    Craig Williams (@craigawilliams) reported from Sale, England

    @DUCKmagstoke @fslconsult @virginmedia They did say that they wouldn’t be responding as much on twitter due to staffing levels. Go to say I’ve had no issues at all with speeds and connections just with end website servers not coping.

  • Finsla
    Emma H ✯ (@Finsla) reported from Urmston, England

    @SuperS0nicSally @virginmedia Just cancel your direct debit! They’ll contact you then 👍🏼

  • NotTrending
    James Manuel (@NotTrending) reported from Mellor, England

    @virginmedia appreciate you’re really busy but I can’t get through on the phone or web chat. My contract is up on the 18th and going up £15 a month. Save me the hassle and you the increased call load and just move me to the new customer deal please, thanks

  • zach2302
    Zach (@zach2302) reported from Salford, England

    @MinecraftSqu1d this man is working in a call centre probably like virgin media or some shite and he’s saying he wants to assault his customer yikes

  • Dave_mona
    David Monaghan (@Dave_mona) reported from Walkden, England

    @virginmedia I’ve been trying for nearly 2 weeks now to cancel my services and each time I call or use live chat no one can help! Please just let me leave!!! It’s beginning to feel like my divorce all over again 🤬🤬

  • emilystella_
    Emily (@emilystella_) reported from Salford, England

    @ThreeUKSupport No I’m with @virginmedia but they can’t help. And pay as you go isn’t going to work I’m afraid, we want a monthly payment.

  • SophieMassey11
    Sophie Massey (@SophieMassey11) reported from Macclesfield, England

    @_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!

  • Conuggy
    Christine C (@Conuggy) reported from Manchester, England

    @virginmedia I need help cannot access my account and being ignored for 3 days !!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marciabigg
    Marcia Bigg (@marciabigg) reported

    @ENDEVOUR63 @virginmedia If they don't receive your form, they will send someone round to help you complete it and then if you refuse, you can get fined. It is a legal document.

  • mandybd
    amanda barker-dawson (@mandybd) reported

    @virginmedia my broadband service is down.. can’t sort it by using my 4G, followed all steps including factory reset per online instructions .. so tried calling you but you are closed apparently.. this is hopeless .. very poor service

  • SeanClare81
    Sean Clare (@SeanClare81) reported

    @virginmedia why allow me to spend 6 minutes on your phone line to tell me you don’t open until 8am... #idiots you also might want to respond to my 6 week old complaint #inyourowntime #dontmindme

  • dangrahame
    Dan Grahame (@dangrahame) reported

    @virginmedia please can I have an update on our installation. Due on 20th Feb but couldn’t be completed due to external works needed new date of 19th March but the external works haven’t been done and no update! Help.

  • W45EMS
    Sole.Surfer (@W45EMS) reported

    @virginmedia Worst company with the worst service, best service I received was to leave yesterday without paying a disconnection fee because your services are abysmal.

  • tomlloydwrites
    Tom Lloyd (@tomlloydwrites) reported

    So it's taken virgin media eight weeks to respond to my complaint and say... "sorry we've not done anything about this yet" which is a whole heap of totally predictable uselessness.

  • Southbristol12
    South Bristolians (@Southbristol12) reported

    @virginmedia I've been told by open reach that fibre will be in my area by the end of April, I can't wait to cancel virgin media after being ripped off for years.

  • Macsmrs1
    The Woman (@Macsmrs1) reported

    @virginmedia I'm an unpaid carer and Virgin broadband customer. Am I too receive any discount? No, thought not.

  • swoodyman
    sara woodman (@swoodyman) reported

    @virginmedia having problems with the sound on my virgin box. Changed the hdmi 3 times and also cannot retune for new channels

  • Roxy2Buck
    Roxy Shmuck (@Roxy2Buck) reported

    Think it's finally time to cancel @virginmedia. Can't even pay my phone bill no more. No details regonised for the 2nd month running. #nodetailsnopayment #howdoesthatwork