Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wythenshawe, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Northwich, Ashton-under-Lyne, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 22 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 2 days ago |
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Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 2 days ago |
|
Stockport
|
Internet | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Verry Cherry 💋 (@MissVerryCherry) reported from Salford, England@virginmedia I can’t believe how shocking your customer service is ....
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Jessica Fairhurst (@Jessicareynard) reported from Atherton, England@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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Alex (@lexy1968) reported from Cheadle Hulme, England@virginmedia Hi. How do I cancel my service please?
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Simon Nadler (@simonandrebecca) reported from Manchester, England@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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Bruce (@brollybruce) reported from Dunham Massey, England@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
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Aiden Montgomery (@AidenMontgomery) reported from Westhoughton, EnglandReally fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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CityWookie (@CityWookie) reported from Urmston, EnglandImpossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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Joemoonblue (@joemoonblue) reported from Stockport, England@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Clare (@clareyocs1) reported from Salford, England@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Darren Page (@pagiemcfc) reported from Sale, England@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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rachael mcnally (@rachaelmcnally) reported from Salford, England@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Bruce (@brollybruce) reported from Dunham Massey, England@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Piyush Chechani (@cpiyush) reported from Sale, England@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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ROB TOMLIN (@robtomlin1) reported from Sale, England@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Piyush Chechani (@cpiyush) reported from Sale, England@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
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Michael May (@mason458) reported from Middleton, England@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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Bruce (@brollybruce) reported from Knutsford, England@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
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Simon Nadler (@simonandrebecca) reported from Manchester, England@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Simon Nadler (@simonandrebecca) reported from Manchester, England@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Keil (@MattKeil) reported@virginmedia Called the main line. Spoke to someone who said they would activate the connection. This didn’t happen. Rang again, guy tried to help, but the red light on the hub kept coming up. Passed me on to another help team. They asked for my name, I told them, then they hung up. 1/2
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported@mku77 @MrsAstronaut My dad once responded to a cold call from Virgin Media by singing Like A Virgin down the phone at them. They never called back.
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Matt Keil (@MattKeil) reported@virginmedia Rang a third time, they passed me on to the same team. She wrote down some notes, and said they’d pass me on the the quick start team. Attempted to transfer the call but hung up. Rang a fourth time to cancel my account. Left in a queue for 22 minutes, then gave up. 2/2
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bucket🍄 (@mechaflowers) reported@virginmedia ur wifi bad
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Sam Mulligan (@OnlyMully) reported@virginmedia I changed my contact last month and was told that last month would be the last high payment. When I had my bill yesterday it’s the same price . So calling up to question it and the lady was like no I was wrong. The lady was extremely rude and then she put the phone down on me !!
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Jack S. ⭐️⭐️ (@JJSuggitt95) reportedVirgin Media going down right before jumping on FUT Champs… Nice…
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Paul Adamson (@PJ_Adamson) reported from Croggan, Scotland@virginmedia can you please let me know why you failed to cancel my contract in February after a long conversation about the implications of not returning my box and kit to you? Still getting bills, not using the service.
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Matt Williams (@Mattuproar) reported@virginmedia This was all mid March... but today I get a call about my install.... my name was wrong so I ended the call and called your CS team myself only to be told yes I had work going on today ready for my install on the 1st June!! I told them to cancel and asked to put in a complait
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Lew (@skina19) reported@virginmedia hi, is there a phone outage in SS8 0le. 91 year old has no incoming calls and cannot dial out. Website states no problems, no one on live chat to talk too
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Niniru Rui (@Ninirui) reportedThank God I haven’t use virgin media for the last 5 years. Its that same ******* *****