Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wilmslow, Salford, Dukinfield, Hyde, Irlam and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Dr Neil Entwistle
(@SalfordHydro) reported
from
Salford, England
Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Oldham, England
@virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Shaun
(@shaunbentley) reported
from
Manchester, England
@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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Jenny Whitham
(@Jenny_Whitham) reported
from
Manchester, England
I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia @NorthernOaf Feel free to look in to my non-existent service.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.
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Mark Robinson
(@markfrobi) reported
from
Atherton, England
@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Oldham, England
@virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
@virginmedia I’ve called them several times, spent hours on the phone and been promised compensation. You are implying that you can provide 1% service and never compensate. What would you do if you car stopped for 15 minutes randomly and frequently went super slow? #FAIL
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shanedy
(@ShannonThrower) reported
@virginmedia Tried to make complaint was told all in hand would be resolved arranged callback Sunday no one called tried again that was rude told looking into it I must prove - I sent all the screenshots saturday this is abuse to my MH
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Kathryn Martin - standing with 🇺🇦
(@Kathryn49227293) reported
@virginmedia How can a fix date of 23/2/23 not need escalating and a response date of 28 days acceptable???
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Afterglo-Surrey
(@AftergloSurrey) reported
@virginmedia taking **** again keep giving me phone numbers to call that “will sort out the issue” but they can’t it’s the runaround tactics !!! Scammers@
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Chris
(@Cjgriffin84) reported
@virginmedia Just had an awful call with your collection department asking for an extension on my bill so my services aren’t restricted I was made to feel like I was begging and had to reiterate many times I had £0 call ended with me being told my services will be restricted
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Rebecca Anderson
(@RebeccaAnd01) reported
@virginmedia can you please inform me of the relevant email address to write in a complaint? It’s very hard to access via Google and after over 2 hours on the phone today and still not having the issue resolved I really need to speak with somebody
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carmen addison
(@malenathomas1) reported
@virginmedia @EnglandRugby My account number is 408870603 , my cheap contract would have finished on feb 16 instead a man call MAYA gave me a new contract with the promise it won’t start until mine finishes and he lied, he promised til feb. hear the recording. Virgin promise to ring back they never did,
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Tom Hanson 🦭
(@A_Porcupine) reported
@virginmedia That's not an agreement to a contract. You can't just tell someone that they have entered a contract, you have to explicitly request for their agreement. This was never provided by myself and you would need to provide evidence of my explicitly agreeing to this for it to be valid.
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kade childs
(@kadechilds1) reported
@virginmedia hey why can't we get access for an account information about an account for a old man we care for as he when we rang you want a password for his acount he's 95 deaf , Alzheimer's & dementia your customer service was useless on the phone provided no help
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Andrew Crerar
(@andy_crerar83) reported
@virginmedia Worst service ever experienced in my life, been going on since August