Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Northwich, Stockport, Knutsford, Oldham, Warrington, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Northwich |
Internet | |
| Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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Cardy Camara
(@modchester) reported
from
Manchester, England
@virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Mike Long
(@Lanky2711) reported
from
Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Katie Mallon
(@ThatGirlKatie80) reported
from
Salford, England
@virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋
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Steph Scully
(@SteffyJ1) reported
from
Warrington, England
@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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Jane Mcdonald
(@janemcd051116) reported
from
Ashton-under-Lyne, England
@virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon A Croome
(@gordoncroome) reported
@virginmedia Since when was “contact the helpdesk” an acceptable response to a formal complaint?
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Kazza
(@kmazsmith) reported
@virginmedia Why should I have to do that? I pay for a service, I raised with with your online and phone teams..... why on earth should I have to keep finding other ways to get it sorted? This isn't customer service.
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Pete Turnbull
(@PeteTurnbull2) reported
@virginmedia My flabber is beyond fasted! The absence of any semblance of customer service astounds me, but it's ok to call an elderly woman you know that suffers with dementia and let her give you her card details over the phone and take £300,and now you need the complaint ref (C-0601211340)
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Duncan Shearer
(@DuncanShearer6) reported
@virginmedia Had a call and vague message left on mobile on Friday last week regarding ongoing complaint (over 2 months from complaint being raised). Rang back and spoke to lovely lady who said that I would get a call back on Monday evening after work which did not happen. You are hard work.
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Kazza
(@kmazsmith) reported
@virginmedia @virginmedia It is happening over both wired and wireless connections. I can see that network packets are being dropped.
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Kyle Whittall
(@KyleWhittall3) reported
@virginmedia I don’t understand why I can run a diagnostic on my network and see that it doesn’t work and yet I keep getting given the same advice that doesn’t help at all
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Shannon
(@shannonwarrilow) reported
@virginmedia Both issues you mentioned, slow speed and intermittent service. Unless we are sitting on top of the router the service is terrible and keeps dropping out as well as being terribly slow.
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Olivia Turley
(@oliviag26381027) reported
@virginmedia I don’t know I came home and it had been disconnected my bills are paid via direct debit every month no issue- no notification of disconnection my concern is my sons 13 on Saturday and his main present requires internet
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Mrfish
(@Mrfish35659146) reported
@virginmedia Moving to another supplier sorted issue. Tv, brdband and telephone was the cost to VM's incompetance
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Kazza
(@kmazsmith) reported
@virginmedia They told me to reset my router as they couldn't see a problem. I had already reset my router umpteenth times following the online troubleshooting and also when the IVR call system told me to do so.