Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Oldham, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Macclesfield, Northwich, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Warrington |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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BT
(@AussieBen38) reported
from
Stockport, England
Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!
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Simon
(@OfficialJarvo) reported
from
Ashton-under-Lyne, England
@virginmedia hi can some help me? Im after a price on something
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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Paul Phillips
(@PaulPhillips95) reported
from
Manchester, England
@virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.
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Ben Holmes
(@Ben_buy_thebook) reported
from
Salford, England
Looks like the WiFi is down. @virginmedia can you confirm?
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Alison Pilkington
(@AlisonPilkingt4) reported
from
Salford, England
@virginmedia we have a loss of broadband in the M6 area. No notification but the automated service states it’s an update on the service. If you want to provide good customer service, prior warning would be good. I’m fed up of this. If I can’t work from home, I will lose pay!!!
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Michael Vix
(@DallasCowboysMV) reported
from
Manchester, England
@virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
@virginmedia ? Not with you? Can’t you monitor the service you are or are not providing? BQM or post on a forum - I do have a life and just want the service I pay you for each month to work? Is that too much to ask?
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shocking service I have been on hold for around 30 mins and counting
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Nathan
(@PeedsBBK) reported
from
Stockport, England
@virginmedia over an hour on hold on the phone to only get cut off and online chat not working!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aguooza
(@Aguooza) reported
@virginmedia I need to cancel the install and have been hung up on again this morning trying to do that. Who do I contact?
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Oliver Archer
(@trombiker) reported
@terrygparrott @virginmedia Up until recently we've had very few problems in 12yrs with them but the last month or so our broadband has been oddly slow. And on top of that no Youtube on the Tivo box for the last 3 days
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Richard Howard
(@RichieRich657) reported
@virginmedia 8 hours trying to get you to LISTEN to my complaint. Still no further forward. Deadlock letter please. @CISASUK
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mrchipsDCFC #Rams 🐑
(@_mr_chips_) reported
@virginmedia So, 3 days later the issues still aren't sorted. New equipment was offered. Then you wanted to send an engineer out in a tier 4 area and now I'm still waiting for someone to send new equipment. Beyond frustrating.
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Angus Reid
(@AngusReidUK) reported
@virginmedia I spoke to someone on Monday but didn’t reach a resolution. He suggested Virgin would send my original call transcripts within 28 days. He said I signed a 12month contract so can’t cancel without penalty. This is not the case. I’m currently stuck paying & can’t resolve!
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Sarah Balla
(@sproutie76) reported
Shocking customer service from @virginmedia whilst trying to switch mobile numbers. Gone around in circles with customer services for at least 2hrs so far. Problem seems to be setting up online account after getting Oomph package. Can anyone sort this out? #virginmobile
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Claire Coffey
(@weezyc71) reported
@virginmedia Absolutely nothing, there's no advice. And fyi, most people in my neighbourhood have the same issue
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kimull
(@karleenmullings) reported
@virginmedia hi Virgin Media my phone line is not working since Friday but my broadband is. My phone line is connected to my broadband which I had to reset last week. I have spent £20 calling from my mobile and no response from your call center and cannot connect via web chat
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smc1999
(@ScasianSmc1999) reported
@virginmedia hi sent a complaint to your chief executive on 3rd December still awaiting a response how long before I get a response ? Spent hours trying to get through to your technical help desk. Not great
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Goutam
(@Goutam54206511) reported
@virginmedia Complaint was about unreliable internet connection for over last 2 years. Also about virgin doing nothing last 2 years despite informing them over phone over last 2 years. No internet connection again this morning until now. Technician visit not until 29 December not acceptable