Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wythenshawe, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Northwich, Ashton-under-Lyne, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 12 hours ago |
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Manchester
|
Internet | 20 hours ago |
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Manchester
|
Internet | 2 days ago |
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Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Danielle (@missdepotts) reported from Ashton-under-Lyne, England@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
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Neil Brownhill (@brownhill76) reported from Sale, England@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Euan Henderson (@euanah) reported from Sale, England@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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claire partington (@mrsparto) reported from Ashton-under-Lyne, England@virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!
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Danielle (@missdepotts) reported from Ashton-under-Lyne, England@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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Chrissie (@chrissy__w) reported from Ashton-under-Lyne, England@virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!
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Nick (@iamnickjh) reported from Manchester, England@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, EnglandHey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Danielle (@missdepotts) reported from Ashton-under-Lyne, EnglandAnd even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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Nick (@iamnickjh) reported from Manchester, England@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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claire partington (@mrsparto) reported from Ashton-under-Lyne, England@virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
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#GlazersOut (@19865b) reported from Manchester, England@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Andy Thompson (@AndyT___) reported from Stockport, England@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan J Hawthorne (@DanJ_Hawthorne) reported@virginmedia I’ve attempted to be in touch with your support team, but I’m been passed from pillar to post. No one gives a toss at your offices. Yet again it is down!
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Charlie Osman (@CharlieOsman) reported@virginmedia @Kerrieb86 It would be great if Virgin Media could be the ones letting us know how it’s going instead of asking the customer to do the job for you? Shocking lack of communication about a problem that’s knocked out the whole area.
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Zod The Destroyer (@DestroyerZod) reported@AlexMalev @virginmedia Install happening tomorrow. Email to confirm. Text message to confirm. Logon the account to see the install date has NaN as date. "The install has been moved to 7th January". Seriously what the actual ****. my BT line is terminated tomorrow. Fuckwits.
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Diane Kutar (@DiLeKu) reported@virginmedia @GullShaun @Virgin The whole town has been out since 2pm yesterday. You have changed your estimated fix time six times. You are laying new cable. We can see you! Stop pretending there is no problem and tell the truth!
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AVFC_flowz (@flowz23) reported@virginmedia I've spent an hour and a half trying to get a very simple answer, that's got me this far! I'm not with Virgin now so I'm not texting a service that costs me either
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James Taylor (@j1mtaylor) reported@virginmedia 🙄 over 24 hours later you guys reply. Yes the connection came back but no explanation of why the issue happened. Miraculously fixed it’s self before anyone answered the call.
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Diane Kutar (@DiLeKu) reported@virginmedia @Its_Hazehill But at 10pm last night it was due to be resolved today. And now it is tomorrow. And when tomorrow arrives..... you know the old saying .... tomorrow never comes. Please post ONE REALISTIC TIME!
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Record Cup Winners (@AFCGoonerPaul) reportedAh the local MP has now tweeted about the @virginmedia outage to Burgess Hill. At this point I am just assuming the spare parts to fix this are stuck in a lorry in Calais somewhere.
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AVFC_flowz (@flowz23) reported@virginmedia The complaint is regarding a cheque, not something to discuss over social media. But needless to say nothing has happened yet because the advisor did zero other than blame covid for the poor response time
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Nads (@NadsShad) reported@virginmedia No it keeps dropping out. Paying a fortune and for what? We upgraded to get faster speeds but pointless if the signal keeps dropping out.