Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Stockport, Timperley, Oldham, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Warrington |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia not used my package for 4 weeks. You said you would send someone out to reconnect, which never happened, you keep passing me to different departments. you still have the cheek to send me a bill. Still waiting for the free return package to send your equipment back
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia So why hang up? What was the purpose of the call?
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but even that seems impossible
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
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Nick-crack-a-way-Nick-crack-away
(@Justnick752) reported
from
Manchester, England
@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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David Eyres
(@davideyres) reported
from
Oldham, England
More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but when that seems impossible
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenni Graham
(@jennimgraham) reported
@virginmedia There were no outages at the times, I checked every time, I’m partially disabled so, getting out of bed and messing around in the middle of the night is not something I want to do unless I have to! The hub is the problem!
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Aaron Seldon
(@AaronSeldon196) reported
@virginmedia I have poor signal on many channels and some don't show at all and display error code W02. I have followed the steps online checking cable connections and rebooting. This has made no difference at all. The same issue occurs on all three TV boxes in the house.
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Jeus Abobo
(@JeusAbobo) reported
@virginmedia what in the flying **** is going on with your **** ******* broadband service. My broadband has been cut off 24 times in a space of 9 hours you tossers. And yes I have been ******* counting. You’re expecting me to pay £40, and in return I’m getting a pile of ****…
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Shaz
(@shaz1874) reported
...@virginmedia your **** is broken again... Methil/Leven area!! 👀
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Wendy Austin
(@Bizzy777) reported
@virginmedia No. All is okay now. This was the issue last Friday.
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Mike Mackay
(@mmackay65) reported
@virginmedia do customers who experience loss of service get compensated ?
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Waaves~~
(@Tmsmoran) reported
virgin media what a rubbish service - branson can get to the edge of space yet can't give proper internet connection
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LabourNoLongerRepresentsTheBritishWorkingClasses
(@LabourLonger) reported
@virginmedia Never go with Virgin media they are absolutely useless! Worst service ever encountered in my entire life!
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Aussie Ryan
(@catcher76) reported
@offtheball was on virginmedia the other nite...some bad pennos
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DevOps Panda
(@DevopsPanda) reported
Intresting, so #HSBC customer services for premier accounts are so helpful. Apparently thier disputes team can help me and will be in contact with the people @virginmedia tomorrow. God I love @HSBC_UK!