Virgin Media Outage Report in Wythenshawe, Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Macclesfield, Northwich, Ashton-under-Lyne, Stockport, Timperley, Oldham, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Warrington |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Macclesfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
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Matthew Apps
(@MatthewApps2) reported
from
Salford, England
@v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor
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#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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DJ Nerja
(@CurryInTurry) reported
from
Oldham, England
@virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruthᵍᵐ
(@ruthtsanghy) reported
@virginmedia is there an email I can send my enquiry to? This is definitely one of the worst customer experience I have ever had, and I work in tech. I didn't receive any email confirmation about my contract termination after talking to an agent from Virgin Media.
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Dan
(@daniboi6) reported
@virginmedia broadband down in BT39? Connected to internet but no WiFi
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**** Paul Tierney and the PL
(@hoile_isiah) reported
@virginmedia Just down the hall
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Tim Cole
(@ColeColey78) reported
@virginmedia Again… I have called this number everyday since my total outage of services and told the same thing by your under trained staff!! This is now day 17 and nothing!! Said you will call… nothing. Said you’ll be here the next day… nothing! Worst company I have ever dealt with!
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k_valley
(@FULLERK88) reported
@DickyDodd @virginmedia I don’t know you but I feel your anger mate. Been a customer for roughly same amount of time. Just opened a letter to inform me of an £8.50 a month increase. Ridiculous. Previously had issues with pest calls from their sales staff hassling me to upgrade. Absolute scumbags
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guangmei
(@guangmei) reported
@virginmedia I don’t know what that means. If virgin media couldn’t provide me with broadband at my new address then they should have told me instead of wasting my time. My parents rely on emergency services via broadband.
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Eko
(@MREKO_) reported
What has happened to @virginmedia cant even watch a programme on catchup or netflix through tivo without it cutting off every 3 minutes? Asked for an engineer to be sent out, they cancelled twice, was told to plug tivo into my router, once they send me a network cable, never did
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Ann Kavanagh
(@annkavanagh09) reported
@virginmedia live in CT20 3BY and service went down for a while today but since coming back can't delete recordings and can't watch recordings that recorded this evening, help please?
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twokayterry
(@twokayterry) reported
@virginmedia is this a joke internet is down in the area again, still haven’t been reimbursed for the first time round! I can’t work with the service like this and you won’t give me a time frame!!!!!
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Thomas
(@PhilLahmuller) reported
@virginmedia boardband problem since this morning and it is completely off now in East Oxford. Why does it need such a long time to fixed that?