Virgin Media outages and service status in Wythenshawe, England

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wythenshawe, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Sale, Oldham, Stalybridge, Wilmslow, Salford, Northwich, Macclesfield, Stockport, and Ashton-under-Lyne.

City	Problem Type	Report Time
Manchester	E-mail	15 hours ago
Manchester	Wi-fi	15 hours ago
Manchester	Internet	16 hours ago
Manchester	Internet	18 hours ago
Manchester	Total Blackout	20 hours ago
Manchester	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

• 
  Andy Millington (@andymillington) reported 1 minute ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

• 
  Josh B (@JoshuaBurns) reported 4 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 6 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Jamie Hill (@_Hill_J) reported 8 minutes ago from Wilmslow, England

  @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

• 
  Mark Armstrong (@mark001282) reported 17 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Alec Holloway (@HollowayAlec) reported 18 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

• 
  Hannah Tompkins (@he_tompkins) reported 28 minutes ago from Manchester, England

  @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

• 
  Laura May (@Laura_May_Ness) reported 29 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  👽 (@bludav_andrew) reported 31 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 32 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Joanne Fallon (@Jo8Pink) reported 32 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Phoebe (@TTPhoebe) reported 37 minutes ago from Manchester, England

  Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

• 
  Anthony Taylor (@anttaylor23) reported 38 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Gemma ≅ (@SimpaticoGem) reported 43 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Bradley Smith (@OldhamBradd) reported 45 minutes ago from Oldham, England

  Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

• 
  Carol Rowles (@CallyRaven) reported 47 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 51 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  johnsonhomes (@johnsonhomes2) reported 54 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Mark Armstrong (@mark001282) reported 58 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Liz Tuite (@tuite_liz) reported 59 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  *carly* RN DN (@CarlyBoo78) reported 4 minutes ago

  @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!

• 
  June Tobin (@junie1954) reported 7 minutes ago

  @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

• 
  Nick Riedlinger (@nickried) reported 8 minutes ago

  @virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?

• 
  iPaulTweeting (@iPaulTweeting) reported 10 minutes ago

  @virginmedia your customer support is appalling. My bill has gone up from £127 to £350. The App it keeps telling me to use either says oops something has gone wrong or directs me to a bot that goes nowhere. Now I’m on the phone for over an hour with no indication as to whether they are going to answer

• 
  Long Jane Silver (@roosterslily) reported 13 minutes ago

  @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone

• 
  Samina Masood (@Samina_masood3) reported 14 minutes ago

  @virginmedia Thanks for responding but there is no sense of urgency in that message ‘respond as soon as possible’ & ‘resolve issue as quick as possible’; have you read the T&Cs & your legal obligations?

• 
  0x00000 (@cryptocyphereth) reported 18 minutes ago

  @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

• 
  Philip Loeb (@philloeb) reported 19 minutes ago

  @virginmedia your service is nothing short of abysmal. I signed a contract with you over a week ago, the very next day you sent the wrong contract to me. I have now been on the phone for over 2 hours this week trying to sort out your problem. 1 dept doesn’t speak to the other

• 
  Shaun Weeks (@ShaunWeeks) reported 21 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.

• 
  Dgjbear (@Dgjbear1) reported 21 minutes ago

  @virginmedia on hold trying to get through to customer service. Gave up after 90 mins this morning. Currently at 28 mins. I’ll continue to update