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Virgin Media

Virgin Media outages and service status in Wythenshawe, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Wythenshawe, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 12:30 PM GMT+1.
  • 52% Internet (52%)
  • 30% TV (30%)
  • 9% Wi-fi (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wythenshawe, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Wilmslow, Salford, Sale, Macclesfield, Ashton-under-Lyne, Leigh, Altrincham, Stalybridge, and Northwich.

CityProblem TypeReport Time
Manchester Internet 8 hours ago
Manchester Internet 23 hours ago
Oldham Internet 1 day ago
Manchester Internet 1 day ago
Oldham TV 1 day ago
Manchester E-mail 1 day ago

Nearby cities with recent reports

Manchester

15 recent signals

8 hours ago
Oldham

3 recent signals

1 day ago
Stockport

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

  • Rik_Ashton
    Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England

    @SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.

  • nick_lowden
    Nick Lowden (@nick_lowden) reported from Manchester, England

    @virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • gamepopper
    Gamepopper (@gamepopper) reported from Salford, England

    @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

  • HelenMHurley
    Helen Hurley (@HelenMHurley) reported from Manchester, England

    @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

  • TTPhoebe
    Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

  • bigdave22003388
    Dave (@bigdave22003388) reported from Manchester, England

    @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

  • Aldehulme
    David (@Aldehulme) reported from Oldham, England

    @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • acailler
    Adam Cailler (@acailler) reported from Manchester, England

    @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

  • blokealex
    alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia any idea when the outage will be sorted? I have work to do today

  • Hendy14
    Scott Henderson (@Hendy14) reported from Salford, England

    @virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NeedMoreCourage
    Lacking Courage (@NeedMoreCourage) reported

    @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

  • ross_biagini
    London leaver (@ross_biagini) reported

    @virginmedia my tv internet & phone are still not working in HP6

  • swlondonraised
    cari_lou (@swlondonraised) reported

    @virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry

  • CryptoPoli
    Poli 🤌 (@CryptoPoli) reported

    @virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia

  • KG_ExTiNcTiOn
    KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported

    @virginmedia 20 hours for an estimated time of fix is an absolute joke

  • DerekXMorriss79
    Derek Xavier Morriss (@DerekXMorriss79) reported

    @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

  • PeteUK7
    Pete 😷 #COVIDisAirborne (@PeteUK7) reported

    @virginmedia Good heavens. You think an AI response sending me back to the beginning of the bereavement process is in any way appropriate? It doesn't deal with my issue or answer the questions I asked. Find a human, a senior one at your place and do this properly.

  • SamReesO
    Sam Rees (@SamReesO) reported

    @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

  • melvynmalloch
    Melvyn Malloch (@melvynmalloch) reported

    @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating

  • fp2072
    FordPrefect (@fp2072) reported

    @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure