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Virgin Media outages and service status in Wythenshawe, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Wythenshawe, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 16, 7:32 PM GMT+1.
  • 42% Internet (42%)
  • 34% TV (34%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 17: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wythenshawe, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Ashton-under-Lyne, Macclesfield, Leigh, Stockport, Oldham, Wilmslow, Salford, Altrincham, Sale, Stalybridge, and Northwich.

CityProblem TypeReport Time
Manchester Internet 14 hours ago
Manchester TV 2 days ago
Manchester Internet 2 days ago
Ashton-under-Lyne Internet 2 days ago
Manchester Internet 2 days ago
Manchester Total Blackout 3 days ago

Nearby cities with recent reports

Manchester

37 recent signals

14 hours ago
Stockport

8 recent signals

3 days ago
Macclesfield

4 recent signals

3 days ago
Oldham

3 recent signals

3 days ago
Wilmslow

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

  • HelenMHurley
    Helen Hurley (@HelenMHurley) reported from Manchester, England

    @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

  • tonyj01
    Tony Jacobs (@tonyj01) reported from Manchester, England

    @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

  • DaveGarside
    Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported from Manchester, England

    @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Jakes_7
    Jacko (@Jakes_7) reported from Ashton-under-Lyne, England

    @LeedsViking @virginmedia Ignore it mate, like their customer services will your question.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Have you just stopped responding now? Having some system issues?

  • anttaylor23
    Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • andymillington
    Andy Millington (@andymillington) reported from Cheadle Hulme, England

    @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

  • HollowayAlec
    Alec Holloway (@HollowayAlec) reported from Stretford, England

    @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

  • RHJOfficial
    яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

  • _Hill_J
    Jamie Hill (@_Hill_J) reported from Wilmslow, England

    @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

  • ErHes1997
    Emily (@ErHes1997) reported from Timperley, England

    How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mec337
    mec337 (@mec337) reported

    @virginmedia I can tell you the problem is with the head end. No great surprise there

  • StyleConscious
    Style Conscious ✝️ (@StyleConscious) reported

    @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.

  • YngZoey
    Zoey (@YngZoey) reported

    Anyone having problems with their landline on virgin media?? #virginmedia

  • txddyrilxy
    Teddy (@txddyrilxy) reported

    @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @virginmedia so channels are down and can't even go on the status on your website as that's down. When you will start compensation for your unreliable service or do I need to send another complaint through? Only way you'll take notice

  • Santaxmas
    Paul (@Santaxmas) reported

    Is virgin media tv still down?

  • MarttechSol
    Marttech Solutions (@MarttechSol) reported

    The Virgin Media Service Status page is also experiencing issues. Virgin Media’s current ETA on getting the TV issues fixed is 10:05am tomorrow.

  • DanSEFC
    Dan (@DanSEFC) reported

    @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed

  • EB51_
    Elias (@EB51_) reported

    Tell me why @virginmedia I’ve tried to set up broadband with yourselves but you’ve cancelled without telling me, I’m under the assumption that Monday 18th May that an engineer will be here to connect me up, However, after contact your customer service they have repeatedly…

  • kylie_mcvicar
    Kylie McVicar (@kylie_mcvicar) reported

    @virginmedia is yer internet down. I had an engineer out today and now nothing is working tonight? I need help and can’t get help through the other channels.