Virgin Media

Virgin Media Outage Report in Wythenshawe, Manchester, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wythenshawe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wythenshawe, Manchester, England 02/26/2026 05:05

February 26: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wythenshawe, Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Macclesfield, Northwich, Stalybridge, Altrincham and Wilmslow.

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City Problem Type Report Time
United KingdomManchester TV
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wythenshawe, England

Latest outage, problems and issue reports in Wythenshawe and nearby locations:

  • Eurovisioned Alec Parkin (@Eurovisioned) reported from Manchester, England

    Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.

  • shaunbentley Shaun (@shaunbentley) reported from Manchester, England

    @virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!

  • markfrobi Mark Robinson (@markfrobi) reported from Atherton, England

    @virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.

  • Jenny_Whitham Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia @NorthernOaf Feel free to look in to my non-existent service.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!

  • TinmanPG Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England

    @virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    1/3 Chris at @virginmedia called me yesterday to resolve my complaint and say that they would fulfil the offer they gave me on 25th Nov if i would withdraw the case. I agreed I would after 24 hours after checking the documents.

  • RumAndTheRedmen PastCaring (@RumAndTheRedmen) reported

    @virginmedia Are you serious!? 24 hours later you are NOW getting back to me!? Joke of a company. Have cancelled rather than renewed my contract, purely because of your woeful customer service. Horrendous.

  • tickles_t Neil Turner (@tickles_t) reported

    @virginmedia It just drops out all the time. Using your online checker it says that there is a network issue coming into the home. Told me to check the connections / reboot rooter etc (which I've done several times) and nothin has improved.

  • chrismitch99 Chris Mitchell (@chrismitch99) reported

    @virginmedia yet again I have no tv@& again u don’t answer your phones. Since early Dec I’ve lost 5+ hrs on hold. Can u tell me how I’m supposed 2 get my issue fixed? Beyond a joke now. If this isn’t sorted within 24 hrs, after 8 years custom, I’ll be cancelling my direct debit.

  • suerussell77 Sue Russell (@suerussell77) reported

    @virginmedia Yes I do. We still have no mobile signal on all 3 mobile phones! Have not had any since New Years Eve!

  • TheMcKnox jimmy the rib 💀 (@TheMcKnox) reported

    @britTonyHD @100Climbs Did someone buy sky in a bad area? Have a look at ya postcode next time chief, I nearly fell into that trap with virgin media

  • RnLittlewood Richard Littlewood (@RnLittlewood) reported

    @virginmedia my TiVo box has just Restarted it self, I’m guessing by accident, it also has previous at doing it as well. Is there a reason or problem?

  • k_memon K M (@k_memon) reported

    @virginmedia broadband issues for > week now. So difficult to report a fault on their website or over the phone (automated recording giving you a troubleshooting guide!!). Engineer finally booked for 8th Jan. Full working week without broadband wfh! @MoneySavingExp @MartinSLewis

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia Why cant someone just ring me so I can actually explain what the problem is. When I try and light in it does not recognize my mothers maiden name and I'm sure I have got that right so then I cant get any further

  • WayneJohns wayne johns (@WayneJohns) reported

    @virginmedia you may boast having the best internet speeds available but today I have experienced the worst customer service efforts on the planet - and still with a huge failure to resolve a new account issue How can you get it so so wrong!! Your call centres are INCOMPETENT