Virgin Media Outage Report in Wythenshawe, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Ashton-under-Lyne, Cheadle, Salford, Hyde, Sale, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in B9?
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Nathan Talbot
(@nathantalbot) reported
from
Salford, England
Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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SLT4K 👨🏻💻 🇬🇧
(@Slt4K) reported
from
Urmston, England
@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in M6?
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Holly Kyle
(@HollyKyle2) reported
@virginmedia It’s done it again. TV guide says 9 - 10:20, and the recording is 1 hr 10. The last 10 mins not recorded. Can someone from customer services look into it? We are about to cancel all our Virgin contracts and move to Sky
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Tom Sharman
(@TOMSHARMANWEB) reported
If you don't fix my internet @virginmedia i will single-handedly blame you for ******* up a charity football match
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Catherine Taylor
(@KatyaTaylor) reported
@virginmedia I have been a customer for 17 years and you need to think how better to treat your customers.
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Catherine Taylor
(@KatyaTaylor) reported
@virginmedia your customer service is appalling.
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Grace Kelly
(@HelloGraceyy) reported
She stated that it’s all done now and that I need to pay it. I said I didn’t have the money for that which I was then told I would go to their DEBT COLLECTION TEAM. **** you @virginmedia I will never ever use you again
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jamie
(@jamie58700140) reported
@virginmedia I have already done that many times and been promised each time that it will be done / without fail and then no resolution. Hence my complaint & tweet. Very disappointing
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Paul O'Regan
(@truth197) reported
@virginmedia Yes, I’ve tried that. It’s definitely happening on other channels too, btw, including BBC1 HD. It was C4 HD that was the problem before. Doesn’t seem to be happening on C4 SD, though.
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Stephen Cox
(@c0xy86) reported
@virginmedia literally the worst customer services!!
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Michael Keunhwi Ahn
(@michaelahn94) reported
@virginmedia I have been on hold for 40+ minutes with no reply. I will certainly lodge a complaint
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Customer Service
(@vmbusinesshelp) reported
@tweeny17 @vmbusiness I do apologies for this, that is not how we should be speaking with customers, especially when they're already frustrated with service issues