Virgin Media Outage Report in Wythenshawe, Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Timperley, Stockport, Warrington, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Macclesfield and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
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Em
(@dizzytix) reported
from
Warrington, England
@virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
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Neil Halliday
(@NeilHalliday9) reported
from
Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
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Nikki D'Eath
(@N1kk1wWilliams) reported
from
Ashton-under-Lyne, England
@virginmedia Waited from 15.41 to get thru via live chat.. now wondering if it’s a coincidence that I got cut off just before 5pm without a resolution.. Kumar finished at 5 I assume 😡
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Kieran Stockton
(@KieranStockton) reported
from
Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
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Yvonne M Campbell
(@ymca010) reported
from
Oldham, England
@virginmedia why’s it taken since 10 on hold between calls and still no answer. Service tests and outages all ok. Smart TV works but WiFi on 4 devices not working. Turned it on and off all day and lasts 10 mins. Really doesn’t help working on smart phone which can’t see!!
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mary whitfield
(@MaryMares81) reported
from
Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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Jon Ritchie
(@JonRitchie2310) reported
from
Salford, England
@virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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David Brice
(@globalholidays) reported
from
Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Limbrey
(@helenlimbrey) reported
@virginmedia please advise how we can talk to a person not a bot - phone + chat online no good. Paying for 350mb and consistently getting under 20mb. WFH x2 and this means we currently cannot do our jobs. Extremely frustrating trying to get hold of someone?! Please help ASAP.
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Simon Davidson
(@TVSimes) reported
My @virginmedia internet connection keeps dropping out today and my Alexa echo has the jitters. This is very unusual as their internet service is normally very stable.
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ben mcgrath
(@1life_liveit15) reported
@virginmedia Once we got through the cancellations lady she advised that to cancel the WiFi element only it would mean payments increase and there’s be a disconnection fee and to cancel the whole thing it’s be a massive fee. Just mixed messages all the time. Really really poor service.
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martin wilson
(@mmm14mmm) reported
@virginmedia Due to changing contracts there seems to be total confusion. It seems that you have cut off my phone line, my Internet was down 4 times yesterday and I have ongoing problem with my TV.
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Simon Goodyear
(@simon_goodyear) reported
@virginmedia Absolute cobblers! You can’t provide a service so you rip off customers!
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Grim
(@GrimlockePrime) reported
@virginmedia I have not had any help from any of your overseas support team they have spoken down to me & refused to book an engineer to come to check the issue. I have been disrespected because of my disabilities by them also Im honestly fuming. they have not helped at all just hung up on me
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Grim
(@GrimlockePrime) reported
@virginmedia about 60 seconds ago when the person said he was going to "transfer" me and they have just hung up on me for the third time today Im honestly getting extremely annoyed here the disrespect your overseas support staff give me due to my disability is digusting.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia My internet is still down more than 24 hours now this is ridiculous
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Alexa
(@alexawyrwicz) reported
Terrible service (including customer) from Virgin Media. 3 days of wifi and tv issues with a full DAY of no service. Not offered an apology or explanation or automatic compensation. Highly dissuade everyone from using them!!
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Shane
(@AwonMoor) reported
@virginmedia Done all that as you can see from other users there is an issue. I feel like you guys are not acknowledging what is going on it is frustrating and very bad customer service procedures… do better.