Virgin Media Outage Report in Wythenshawe, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Knutsford, Oldham, Warrington, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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Steve Day
(@neyo) reported
from
Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider
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Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
from
Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
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Matt Duncan
(@maffew85) reported
from
Warrington, England
@virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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John Wren
(@WrenJohn) reported
from
Oldham, England
So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect
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ShackMcfc
(@shackmcfc) reported
from
Oldham, England
@virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time
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Matt Duncan
(@maffew85) reported
from
Warrington, England
@virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.
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Matt Duncan
(@maffew85) reported
from
Warrington, England
Why do I even pay you so much money each month @virginmedia when your internet has gone down twice in two days. Shocking!!
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Goodman
(@Bulgenen) reported
@WiteWulf @virginmedia Classic @virginmedia behaviour. Who cares about customers of 20+ years. Hike their prices to draw in new customers with ridiculously cheap offers. “Important information about your bill” always means “price rises” never “we’re rewarding you for your loyalty”...
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Lewis Fuller
(@Fullerrefix) reported
Because @virginmedia are **** , everyone in my house are using my phone data
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Anthony
(@Anthony37421837) reported
@virginmedia I am pissed off with the service I am recieving this has been ongoing since August I got a new router b4 Xmas and still not solved the issue with my speeds I am on the 200 package and I be lucky sometime to get 10- 50mb I tried your centres wait time 1hr wait
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Ant Mills
(@ant_mills) reported
@69polaris69 @virginmedia Unfortunately they’ve cornered the market in my area for broadband speed, don’t care about the tv as I don’t use it. Worst bit tho is the flag out lie in reply to my original tweet denying there is a price increase!! @virginmedia
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lol
(@Alexlilbacon) reported
@LLcomicsRBX i had virgin media wifi it was awful changing to bt saved me
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foy
(@stuart_foy) reported
@_laynaw Quest 1 at the time, but I've moved on to the Quest 2. Was using the default Virgin Media Business WiFi hub, for my connection, and I had very little issues. RTX card did give me a better experience due to better compression, but GTX970 still did the job.
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Grant Mckellar
(@grantmckellar03) reported
@virginmedia your WiFi seems to go down so much can you actually start to fix it man genuinely so bad
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jodieromancejunkie
(@Villabird81) reported
Constant WiFi problems all weekend got 2 children trying to do school and college work paying a fortune for @virginmedia to keep not working not good enough at all @virginmedia
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Lucy Kempster 👱🏻♀️
(@Kemp9Lucy) reported
@virginmedia WiFi keeps dropping out and tv service! Your Website says contact us but you NEVER answer the phone. Twice we’ve called and hung on for nearly an hour for you to just hang up!
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Bren
(@WildBr3nex) reported
@virginmedia Hey guys, as of lately I've been getting way less download speed than I've paid for, I'm getting around 100mbps and like less than 5mbps up when I pay for nearly 600mbps down and 35-40mbps up, any idea on whats happening?