Virgin Media Outage Report in Wyken, Coventry, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wyken, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wyken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wyken, Coventry, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Warwick, Coventry, Hinckley, Bedworth, Royal Leamington Spa, Rugby and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Warwick |
TV | |
| Coventry |
Internet | |
| Coventry |
Total Blackout | |
| Hinckley |
TV | |
| Coventry |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wyken, England
Latest outage, problems and issue reports in Wyken and nearby locations:
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia That is the only solution every time it drops out!! It has just gone again!!
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Mars Audiac Quintet
(@Studio2Stereo) reported
from
Warwickshire, England
@naturalsystah @virginmedia Same here. Rubbish service.
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia The router is also reverting to default settings every time I reboot it which sounds like a fault to me. Can I request a new and very latest direct replacement (I have SH 3 which had this annoying chipset issue so if there is something with a broadcomm chipset that would be best)
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Auntie June Acts of Kindness 2019
(@BeproudLGBTQ22) reported
from
Warwickshire, England
@therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Darren Carson
(@DarrenCarson68) reported
from
Ketteringham, England
@virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Smedley
(@julidood) reported
@virginmedia Can I please get some help. Customer service are not answering the phone, the message service is the same, we're still waiting for a response since 20:30 yesterday evening, nearly 22 hours, the chat box says 45 min wait!!
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highton design studio
(@askhighton) reported
@SandyLindsay @virginmedia We have spent nine days trying to sort something out. Waiting until contract runs out. Used to be OK they have the worst customer service and its just so easy to do it right.
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ibanez-XXX
(@IbanezXxx) reported
@SophieEB @virginmedia Eek - the worst company I’ve ever dealt with - bar none!!!! Would never ever use again for anything. 👐
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Nella De Luca 💙
(@NellaDeLuca) reported
@virginmedia Yesterday you cancelled appt at 1pm when we were expecting the #virginmedia engineer from 12pm. Appt has now been rebooked to Friday so what about if @virginmedia decided to cancel last minute again? Who’s going to take responsibility for my lost of earning all week? #poorservice
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nick griffith
(@nickgriffith4) reported
@virginmedia the situation is resolved, but I have made a complaint about the awful customer experience through the channel suggested. @ofcom please take note
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TwoPoundPunt
(@TwoPoundPunt) reported
@bens200884 @virginmedia Oh man VM are the worst. Their twitter team responds at least but they can't do owt
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Kevin Hanna
(@Lazlo1705) reported
@virginmedia 200mb is running super slow. Done the check online and it says no issues... what is going on only getting 4-10mb download speed
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...
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Celia_O ✝️🖤🇳🇬🇬🇧
(@CeliaEquality) reported
@LaraOyedele @virginmedia @Virgin I moved to Sky and it was the customer service that put me off, the products aren't to different, but customer service is key for me and can be a deal breaker if it's not up to scratch. Check money saving expert and Which online.
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Mike Houghton
(@MHswans) reported
Hey @virginmedia , is there a way for me to get out of my contract early? The internet and WiFi for CF11 has been appalling for 12months, affecting working from home, home schooling and trying to survive in this terrible time. I want out now, your service has been dismal.