Virgin Media Outage Report in Wyken, Coventry, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wyken, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wyken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wyken, Coventry, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Rugby, Kenilworth, Nuneaton, Warwick, Hinckley and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
Internet | |
| Royal Leamington Spa |
Internet | |
| Rugby |
TV | |
| Coventry |
Wi-fi | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wyken, England
Latest outage, problems and issue reports in Wyken and nearby locations:
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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Cathy Scott-Burt
(@CSBViolin) reported
from
Rugby, England
@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Andrew Sellars
(@AndrewSellars79) reported
from
Kenilworth, England
@virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
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Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Jordan
(@djjordan23uk) reported
@LlamaShapedHole @virginmedia Exactly that, and the same with Sky! Unless they reduce back down to what I’m paying I’ll be finding another provider!
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Wade Womersley
(@wadewomersley) reported
.@virginmedia After 10 years, cancelled today. £62/month for gig1, retention offered me £59 OR 500mbps for £3 below normal. New customers get £39.99. I'm worth £3 after 10 years. Moving to @GiganetUK for 900/900mbps at £40/month. Actually insulted at your customer loyalty.
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Sam Dugdale
(@DugdaleSam) reported
@virginmedia OK so you need to train your staff, I have wasted a full day asking and being denied something I am entitled to? 14 days cancellation right. I will sleep on it and decide if I would like to continue with a provider with such poor customer service. Ps you have been helpful thanks
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Josh
(@JoshDeMeyer) reported
@Doublebucket1 @virginmedia Nothing to do with loyalty. Like most businesses, price increases are to be expected, especially if you're running a multi billion pound network with rising energy and maintenance costs to continue it to be sustainable.
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ablemarker02
(@cabinetometer) reported
@virginmedia Wi-Fi not working AGAIN in N19 area. I think I deserve decent compensation as I have quotes from BT and other suppliers.,
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Sophie’s in the garden 🐝🌱💚🌸
(@SophieKBoxall) reported
@virginmedia I can’t find the option to query regarding the upgrade to fibre home service, please advise.
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Amy-Jane
(@xmaymejanex) reported
@virginmedia I didn’t receive an email, when asked for a copy I was told I couldn’t be sent one. same package offered for existing customers is £60+ with discount I can get it for £50 however it’s advertised on website for £29.99 Nothing gained for being loyal so il just cancel the contract.
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Si
(@SIMONFI52110274) reported
@beverleyturner @virginmedia Cancel it along with the TV license and just stream what you want to watch and when. I did it 3 years ago and have no regrets. Cancelled Sky TV but kept the broad band
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Jonathan R
(@Jon_Robertson) reported
Why am I still getting correspondence from @virginmedia After I’ve send numerous emails , and complaints .. your chasing me for a bill for a service I never received ?!
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Andrew Coulter
(@lilslugger01) reported
@virginmedia Test ran and it said to check equipment it’s so intermittent it’s terrible, I’ve had no help and support from virgin and am looking forward to the contract ending