Virgin Media Outage Report in Wolviston, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wolviston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolviston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wolviston, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Guisborough, Middlesbrough, Darlington, Hartlepool, Billingham, Newton Aycliffe and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Total Blackout | |
| Guisborough |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wolviston, England
Latest outage, problems and issue reports in Wolviston and nearby locations:
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia Absolute joke, basically been told to get stuffed because they have no evidence of the call and offered £10 after being patronised again. Want to cancel, can't unless I pay over £200. Ombudsman it is then.
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia yet to be contacted regarding a complaint I made 2 weeks ago. Didn't get the he complaint reference because the women was rude, the second person I spoke to assured me it had been logged and to allow a few days for it to be looked into.
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@virginmedia Shame your customer service doesn't have a little more oomph.
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Amy Irving
(@AmyIrving) reported
from
Egglescliffe, England
Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold
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𝙼𝚒𝚌𝚑𝚊𝚎𝚕
(@gaussey) reported
from
Redcar, England
@virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Just raised a new complaint via the website
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
@virginmedia broadband down again!!!
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia 2/2 on hold for 30mins to be hung up on when connected. Not a great way to treat your new customers. Regretting opting for your services so far.
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish
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alan
(@alcampion) reported
from
Stillington, England
@virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good
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Peter
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.
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cleveland216
(@thenatureboiiii) reported
from
Redcar, England
@Monster_minder @virginmedia That's becos the tivo box is a piece of shit
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Karen Veater
(@karenveater) reported
from
Sunderland Bridge, England
@virginmedia you’re broadband service is disgusting! Down more times than enough and your call centre staff are totally clueless! I guess I’m looking for a new service provider!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will B. 🏴
(@Will_Saoren) reported
@virginmedia £53 pcm was the cheapest "loyalty benefit and discount" offered for the same package I have @£43 pcm which new customers get @£35 pcm. That is absurd, and is making me consider leaving instead. 1 package, 3 prices, and loyal customers rewarded with the worst price.
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Philippa
(@philippac16) reported
@virginmedia your register loss of service button isn’t working after I enter the account holders surname ..?
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Rosie Tennant Doran 💖💙💜🪩🚀🦄💃🎶🌠🌌✨
(@RLeBonTennant) reported
@virginmedia Figured out how to do it in the end, but it just says that there's a broadband issue in my area. 🙄😑💙💖 Xxxx
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R.
(@dilligaf666xxx) reported
You've definitely lost a loyal customer as of April 2023. I pay £80.00 monthly for a bundle and i only need broadband which has been a nightmare dropping out the lot.ur offer was £60!! @virginmedia @CityFibre are in our area and i bet it will be cheaper AND more reliable! 😐
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ellie
(@Ellssxxxx) reported
@virginmedia They have said there are no current issues in my area. That is all. When there must be an issue as i have no wifi?
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Ranho Acido
(@RanhoAcido) reported
@virginmedia I am afraid this is not working
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Russell Allen
(@Russell_Allen29) reported
@virginmedia How do I submit a complaint please ?
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ellie
(@Ellssxxxx) reported
@virginmedia Wifi down again. only got installed a week ago (after arriving 4 days late!) and have had nothing but problems. App saying I haven’t even had it set up.. we 100% have and 0800 number saying no known problems in our area. How can this get fixed as I need Wifi?!
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia And why do you think if you have a network issue it might not affect the speed? I actually saw it did
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Ell Rachel 🧚🏼♂️
(@ellrachelx) reported
@virginmedia Yes, I’ve rang 5 times about the payment issue and I just get told the same thing, which is why I wanted to submit a complaint but that doesn’t work. Is there a complaint line I can try rather than just called 150 again