Virgin Media Outage Report in Whatstandwell, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whatstandwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whatstandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whatstandwell, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Derby, Ilkeston, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Derby |
TV | |
| Chesterfield |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Ilkeston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whatstandwell, England
Latest outage, problems and issue reports in Whatstandwell and nearby locations:
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Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.
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That There PLEB
(@TT_PLEB) reported
from
Hucknall under Huthwaite, England
@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
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Clive Bentley
(@CliveBentley) reported
from
Derbyshire, England
@virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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johnmclondon
(@johnmclondon) reported
@virginmedia morning Virgin. We have had a problem for about a year with broadband going off intermittently. This weekend is particularly bad and not working at all. We have rebooted router. Can’t get hold of anyone to help and no response from online chat! South Croydon area
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rashidb
(@rashidb25643084) reported
@virginmedia Yes current sim on old oomph-that package cancelled down. Wife sold new oomph by ur staff and told can transfer old sim to new package sim- been through every department only to be hung up on
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John Taylor
(@johnbradcity) reported
@virginmedia Cannot get through to customer services so I have cancelled my direct debit and await final bill.
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Mark Morren
(@mark_impactedu) reported
@Ethan_Javier23 @virginmedia @richardbranson It’s now the 26th Feb. Started 29th Jan, 12th Feb, 26th Feb. All I want is honesty and clarity on when the issue will be fixed so that I can work from home without disruption from the internet.
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia Hi John after our tweets yesterday, i got a text to say my engineer appointment was on hold whilst a network issue was investigated. Then everything worked all day! I've woken up today and it's all off again. Do you know anything further? Will the engineer still come tomorrow?
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rashidb
(@rashidb25643084) reported
@virginmedia Told all ur staff I have impending operations on my spine so need this sorting and mostly they all hang up or transfer me and next person hangs up
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william wallace
(@scotlandcallin) reported
@virginmedia See there , right there is the problem with Virgin Media. DO YOU NOT THINK WE HAVE BEEN TRYING TO DO JUST THAT. I'm pretty sure you can expect people to be cancelling contracts right left and centre due to NOT being able to get through, especially the elderly.
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Chel Mas
(@yardley_fam) reported
@virginmedia Your internet quality in the B26 area is shocking. I can't believe we pay so much per month for such a shabby service.
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Alan Karsberg
(@AlanKarsberg) reported
@virginmedia Part 2 - she assured me her manager would call back within 48 hours to sort the issue out and deal with the issues relating to non delivery of my new TiVo boxes. It is Sunday. No one has called. I am at a loss as to what to do next other than cancel my direct debit....
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia He's told me to reset my hub, and the issues need to happen a few more times before they can look into the issues with my equipment. Absolutely appalled as I'm an essential worker.