Virgin Media Outage Report in Wales, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Mexborough, Chesterfield, Rotherham, Sheffield, Doncaster and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Mexborough |
Internet | |
| Mexborough |
TV | |
| Chesterfield |
Internet | |
| Rotherham |
Internet | |
| Sheffield |
Phone | |
| Doncaster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia had this issue all night, not acceptable!!
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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Below the Top League
(@tiertwofooty) reported
from
Doncaster, England
@virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again
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darren roddis
(@darren_roddis) reported
from
Treeton, England
@virginmedia problems in the s60 area no internet and tv
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Jonathan Bullimore
(@frog_j) reported
from
Brimington, England
@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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John Darbyshire
(@JohnnyDarbo) reported
from
Brampton Bierlow, England
@virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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carl marsden
(@carlebone) reported
from
Mexborough, England
Fkn virgin media! Hope bransons next shit is a hedgehog!
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David James Catling
(@davidjamesct) reported
from
Brampton Bierlow, England
@virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@robwillb @virginmedia Mines been up and down for a week
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Bolland
(@Jordsufc_) reported
from
Sheffield, England
@SkyHelpTeam you having competitions on how shit your internet is with @virginmedia
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
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munem..
(@ma96____) reported
from
Sheffield, England
@virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jack stearman
(@jackstearman) reported
Hello @virginmedia just been on hold for 1 hour and you've cut me off - absolute joke of a system and extremely poor customer service -
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Aidan Ryan
(@MrAidanRyan) reported
@virginmedia 1hr 4mins and 39 seconds waiting on hold and you hang up!
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Jeebo 🏳️🌈🏳️🌈
(@Jeebo28) reported
Virgin media are actually wastemen, my WiFi’s been intermittently going down like every 5 minutes for 5 hours now
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Chris Davison
(@ChrisDa07837583) reported
@virginmedia hi my sky movies upgrade expires on the 27th Jan and I've been online where it says oops something went wrong been on the phone for an hour no luck all I want is to find out if I can extend my current deal and I'll keep if not just remove it please help
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Dan
(@danielfairley8) reported
2 hours and 23 minutes on the phone to virgin media to cancel me contact 😒
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glitterbug
(@AMYS_MITH) reported
@virginmedia The customer service number I was calling? But someone from VM dm’d me and I’ve replied but now they’re not responding x
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t another post with link as the first one was ignored by Virgin also contacted @ofcom and @ASA_UK re claims of false advertising of 1 GB service which isn’t actually available in Dartford once you do get through. Want to talk? #stillwaiting #poorservice #shouldLlleave?
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Jane Milligan
(@jane_duguid81) reported
@virginmedia Phoned on 12/01. Was told could be up to 72 hours for a callback but clearly that has long gone. Logged complaint same day and aware can take 28 days for response.
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Jane Milligan
(@jane_duguid81) reported
@virginmedia I’d actually like to update my complaint to include the fact I asked to speak to a manager and no call back was received
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Laura W
(@MeowkinsManc) reported
@virginmedia Hi, my TV remote has randomly stopped working - tried several new batteries and all the steps on the website but it's as dead as a dodo. Can you please help me sort a replacement? Thanks