Virgin Media outages and service status in Rayleigh, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Rayleigh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 4, 10:57 AM GMT+1.
- Internet (50%)
- Total Blackout (20%)
- Wi-fi (20%)
- Phone (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Gravesend, Southend-on-Sea, Chelmsford, Sheerness, Grays, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Internet | 5 days ago |
|
Gravesend
|
Internet | 6 days ago |
|
Southend-on-Sea
|
TV | 9 days ago |
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Southend-on-Sea
|
TV | 11 days ago |
|
Basildon
|
Internet | 11 days ago |
|
Basildon
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandVirgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia
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Rachel Romain (@RERomain) reported from Chelmsford, England@virginmedia It has been almost 30 years since he was a new customer... 🙃
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandHey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words
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rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England@virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, EnglandI have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England@virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.
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Matt Frow (@Matty411) reported from Corringham, England@virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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Justin 🇺🇦 (@J4Y_DEE) reported from Gravesend, England@virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandAfter 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England@virginmedia They haven’t got through to anyone to cancel it yet?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay (@Jay54589) reported@virginmedia Hi, thanks for the swift reply. I’ve just downloaded the Virgin Media Connect from the App Store and I’m having issues setting up so I can test the connectivity. I’ve got a Hub 3.0, I scan the bottom of the router with my phone camera but I’m unable to manually
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Anna (@a_tuts) reportedHAHA this was the response to my 5th attempt to contact @virginmedia "And here’s our resolution to your complaint: Resolution Apology to customer"
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Ryan Broad (@RyanBroad23) reported@virginmedia 150 max, upload is awful too
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M.Hossain (@labib767) reported@VirginMediaIE Virgin media IE customer service and accounts department Mobile closed during Covid 19. more then one year.
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Dave Platts (@daveaplatts) reported@virginmedia Seems there’s been a miscommunication. We’re upgrading the a business package which is installed in a fortnight and very helpfully you’ve turned off the current package and cut us off. All sorted now. Thanks for your help.
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Peter Timothy (@petetim) reported@virginmedia Can you contact me regarding my tv box not working? Had the green screen DVR message since last night and both online & telephone help has been useless. Thanks
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Greg hook (@gregarus) reported@virginmedia We have tried but they say “oh we can’t open it, you will have to” This is a pain as we both work long hours, our time is money too so we will just cancel the direct debit and take this legal, you really have taken the piss with all this
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Phil (@neaux_saint) reported@dcowley19692 @virginmedia Still waiting for a complaint filed 14/1/21 to be addressed despite a supposed response time of 28 days. They’re a terrible company 😕
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Marsha J Bellot (@mjacksonbellot) reported@virginmedia totally fed up. Got package at the end of February. Still got no service. 2nd guy booked in for today. Light came on. Cancelled booking. Then light goes off. Call v m to be told appointment gone!!!Load of rubbish. Appointment was 12-4. Now waiting for call back. 👎🏾👎🏾
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MrRabbitGB (@MrRabbitGB) reported@virginmedia Yes it does nothing, we got a letter saying it would be fixed by the 15th, but still 70% of the Internet is down, honestly getting close to cancelling and going elsewhere for Internet as virgin is just automated responses