Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Grays, Basildon, Canvey Island, Chelmsford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Grays |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Damilola Adeboye
(@Damboye) reported
from
Tilbury, England
Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently
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mark Steven
(@dickinson_mark) reported
from
Southend-on-Sea, England
@virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help
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Richard S
(@engineer59a) reported
from
Corringham, England
Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now
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S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Heath
(@SamHRH) reported
@virginmedia guys! AGAIN I’m in the middle of working from gone and your net dies! What am I supposed to do?! Who pays for the loss of earnings? For the stress of arguing with the boss?! FIX. IT. You’re paid enough.
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Graham T
(@graham2263) reported
@virginmedia Always, told to buy a Wi-fi extender for up and downstairs, but BT was never a problem and sufficient we for three storey house.
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Dan Dartington
(@dandartington) reported
@virginmedia It’s fine now. It came back on at full time. Somewhat bad timing to say the least
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none
(@L0SH) reported
@virginmedia Hi, we currently have no internet in BS8 and haven't for over an hour now. Is there a problem? Do you know when it will be fixed? Thanks
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Liza G
(@xlizagx) reported
@virginmedia Come on Virgin media. How can you pass the buck to the “community” to find a resolution?! Surely if it’s a technical issue you should be sorting this. It’s been days with plenty of complaints and this is your response. Terrible. #VirginMedia
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Crispin Redman
(@crispin_redman) reported
@TwitterVideo all videos on Twitter appear as ‘content not available’ when I am on wifi@( ok on 4g).Virginmedia tell me this is a problem across several platforms and you know about it. Could you please sort ASAP? Have rebooted phone, deleted app etc. Cheers
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Jason Woods
(@jason84woods) reported
@virginmedia The service is really reliable! It’s only ever down on days that end with a “Y” then they try to justify saying it’s not their fault as it’s an area outage like we’re supposed to tolerate losing tv and broadband a couple of times a month!
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none
(@L0SH) reported
@virginmedia Thanks, the link doesn't work but the service checker on your website is now saying that you're doing work in the area today and tomorrow and there'll likely be no service? Is that true? I have my PhD defense scheduled over zoom tomorrow morning! - I need a broadband connection!
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Eleanor O’Connell
(@e_oconnell) reported
@virginmedia Yes every single day since last Tuesday it has said it will be fixed by 4pm and it’s still not fixed. Will not be staying with Virgin Media after this, unacceptable service.
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Belle Taylor
(@Bellelctaylor) reported
@virginmedia It's 03454541111 (followed by choosing (or being transferred to) accounts/renewal). I have still yet to be able to talk to someone who can help. I was on hold for so long, they said they'd ring me back. I admittedly missed this call but have had no more attempts since.