Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 01/01/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Canvey Island, Chelmsford, Gravesend and Grays.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • Jakec1505 Jake (@Jakec1505) reported from Chelmsford, England

    Virgin media are actually ***************. Worst WiFi I’ve ever had

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • Big_D_2012 Darral.s (@Big_D_2012) reported from Chelmsford, England

    @virginmedia you really have to sort your internet service out shocking!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonbushell86 Jason Bushell (@jasonbushell86) reported

    @virginmedia for the past 2weeks my internet has been awful(net dropping out,below 20mbps speed and hub4 not recognising any Ethernet cables) website not helpful and whatapp chat arent taking msgs atm, can you assist?

  • TomDevoil Tom Devoil (@TomDevoil) reported

    @virginmedia No issues detected

  • nickat Nick Atkinson (@nickat) reported

    @virginmedia 2) Not only did i loose some channels leading up to our "upgrade" but now i have effectively lost internet, and ability to work for a week. Absolutely disgraceful service. This is YOUR fault and the fact you cant get an engineer out in less than 5 days is ridiculous.

  • stevetw1 steve (@stevetw1) reported

    @virginmedia hi, unable to login to home page to check emails. Logging in just spinning around. Been like this for a hour. Is VM down?

  • robrees100 Rob Rees (@robrees100) reported

    @virginmedia Things have been OK this morning, but as it’s an intermittent problem there’s no guarantee that I won’t lose my broadband later today or tomorrow.

  • mhoney1234 Producer (@mhoney1234) reported

    @IndigoSapper @virginmedia Jazz, after spending 30 mins on waiting and 30 mins on the phone, I’m told there’s a major outage affecting 3000 customers. I’m KT9 myself. Second “major outage” in 30 days. I’ve even had a text saying it’s “fixed” which it isn’t. John from @virginmedia - any chance of an update?

  • TomDevoil Tom Devoil (@TomDevoil) reported

    @virginmedia Had this issue for nearly 9 weeks.

  • Kt_Duckworth Katieee (@Kt_Duckworth) reported

    @virginmedia It just says there’s connection problems with all of my devices and to reboot the hub which I’ve done already. I’ve been having problems for at least a month and was told this issue would be fixed

  • mhoney1234 Producer (@mhoney1234) reported

    @virginmedia Nope, still saying it’s not fixed on the checker, but you’re telling me it’s fixed via text. See image. Can you confirm if the issues in the KT9 area of London are still occurring? Your info is very confusing.

  • jim_taylor Jim Taylor (@jim_taylor) reported

    The Virgin Media Customer Services phone line is quite possibly one of the most hilariously bad that I have ever used. Constantly unable to understand my inputs (just pressing numbers on the keypad) and after finally getting to the right bit, they cut me off. Woeful.