Virgin Media Outage Report in Rayleigh, Essex, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Gravesend, Southend-on-Sea, Chelmsford, Sheerness, Grays, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Basildon	Internet	2 days ago
Gravesend	Internet	3 days ago
Southend-on-Sea	TV	6 days ago
Southend-on-Sea	TV	8 days ago
Basildon	Internet	8 days ago
Basildon	Wi-fi	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Paul Dwyer (@pauldee74) reported 2 minutes ago from Grays, England

  @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

• 
  Samantha Doe (@samanthadoe1) reported 4 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Ian Collier (@_iancollier) reported 5 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Tolu (@tolu_____) reported 10 minutes ago from Basildon, England

  @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

• 
  Kate Crisp (@kec1964) reported 12 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  Em💛 (@emilymorgan_x) reported 14 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Paul Ilett, Author (@Paul_Ilett) reported 17 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  Peter Fudge 💙 (@statusquo44) reported 19 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 25 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  Becca (@becshawyer) reported 25 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Paul (@Paul07852224) reported 31 minutes ago from Chelmsford, England

  @virginmedia Hi, yeah done that - no issues

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 36 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Andrew Owen (@owensirons93) reported 41 minutes ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

• 
  ML Shelton (@Bomber_RBS) reported 42 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

• 
  Scott Jackson (@AViTSCJ) reported 46 minutes ago from Gravesend, England

  @virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 49 minutes ago from Gravesend, England

  @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

• 
  Claire - with a capital C (@c1ormy) reported 51 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  Paul (@Paul07852224) reported 53 minutes ago from Chelmsford, England

  @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 55 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  matt (@briggsym) reported 57 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ENAYY (@OfficialEnayy) reported 7 minutes ago

  @virginmedia Lool WiFi isn't working for like the 100th time. **** company

• 
  Abdullah Asmatpoor (@Aby_1216) reported 8 minutes ago

  @virginmedia Yes, it says there are no issues but it just doesn't work 99% of the time! Ironically it took me so long to get back to you because my Wifi DOESN'T WORK! I'm paying a huge amount of money for this service, it needs to be fixed asap!!

• 
  Hugh Ramsey (@ramseyhugh) reported 10 minutes ago

  @virginmedia Poor after sales and Wi-fi signal not strong.

• 
  Wozza (@DWozza) reported 11 minutes ago

  @virginmedia When is something going to be down about the poor downstream in my area? It's been going on way too long and you'll expect me to pay full price

• 
  عبد الرشيد سهيل (@Master_Roshi__) reported 11 minutes ago

  @virginmedia Customer service needs improving big time

• 
  Andy (@andyosb) reported 12 minutes ago

  @susanschulman23 @Hadiisepic @virginmedia Susan, leave them,. As you are finding out, their customer service is utterly appalling. If you contact them with a complaint or issue they "lose" your records. I finally escaped & went to Talk Talk. Much better - no price increases during contract, tech problems fixed quickly 👍

• 
  Pluto (@iPlutohs) reported 13 minutes ago

  Virgin Media ******* sucks

• 
  TrueBlue (@TrueBlue96smh) reported 18 minutes ago

  @virginmedia Hello, I have been struggling with registering a device on my Virgin TV Go and was wondering if anyone could help? I've deleted devices and it still says there are too many devices and I cannot watch anything.

• 
  gordo (@Atheist1886) reported 23 minutes ago

  @McGuinnessKevin @virginmedia IV had virgin media for many years ,what you say is untrue in my area at least .Sky have many problems too .

• 
  Gemma Turner (@GemmaTurnerReal) reported 23 minutes ago

  @virginmedia Xmas is bad enough without being able to watch some of my channels. Please can you discuss, ITV and sky arts channel displaying not authorized for viewing