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Virgin Media outages and service status in Rayleigh, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Rayleigh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 12, 7:50 AM GMT+1.
  • 69% Internet (69%)
  • 17% Wi-fi (17%)
  • 14% TV (14%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Grays, Wickford, Rochford, and South Benfleet.

CityProblem TypeReport Time
Southend-on-Sea Internet 2 days ago
Southend-on-Sea Internet 2 days ago
Chelmsford Internet 2 days ago
Basildon Wi-fi 3 days ago
Southend-on-Sea Internet 3 days ago
Southend-on-Sea Wi-fi 5 days ago

Nearby cities with recent reports

Southend-on-Sea

4 recent signals

2 days ago
Chelmsford

1 recent signals

2 days ago
Basildon

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • GrandmasterAce1
    kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • NicklessColin
    Colin Nickless (@NicklessColin) reported from Southend-on-Sea, England

    @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

  • Matty411
    Matt Frow (@Matty411) reported from Corringham, England

    @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    I have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify

  • sinozza
    Simon Norris (@sinozza) reported from Southend-on-Sea, England

    @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

  • GrandmasterAce1
    kali ace (@GrandmasterAce1) reported from Grays, England

    Virgin media users any issues 😣?

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • katiewoo26
    katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • hairydalek
    ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, England

    Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

  • suzywotz
    ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported from Gravesend, England

    @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee

  • ChrisyL1
    Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • Cod49ers
    Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

  • J4Y_DEE
    Justin 🇺🇦 (@J4Y_DEE) reported from Gravesend, England

    @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @NeilJac74898351 @virginmedia Hi Neil, Virgin install and use their own network separate to the Openreach network, so any information on our website about services you can order wouldn't apply to any Virgin products and vice versa, I'm afraid. If you wish to order FTTP, you'd need to order through a (1/2)

  • Nicky_P_Smalley
    Nicky P. Smalley (@Nicky_P_Smalley) reported

    @virginmedia All I need you to do is fix the internet in this postcode and keep it fixed. Not difficult.

  • feltors
    andrea felton (@feltors) reported

    @virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in

  • DonWAFC2
    don (@DonWAFC2) reported

    @D4N7O @virginmedia Not working here as well ffs

  • Ryhope_Wood
    Ian Martin (@Ryhope_Wood) reported

    @virginmedia I need your help. I am having a nightmare with Hub 5.

  • Marcethemoose
    Marce The Moose (@Marcethemoose) reported

    @virginmedia no broadband. Customer service says no engineer can do until Monday but we work from home. Also no email confirmation of appt on Monday. Are they even booked?

  • colmbrogan76
    Colm Brogan (@colmbrogan76) reported

    @irishpatriot91 Cancel your virgin media subscription

  • discoDA1875
    Dale Ash (@discoDA1875) reported

    @virginmedia Sky Sports Plus not working. Sort it out.

  • tracybet
    Tracy (@tracybet) reported

    @Alexarmstrong @GBNEWS Major UK mobile network operators like Vodafone, Virgin Media O2,Tesco Mobile don't make direct cash donations to refugee charities, but instead donate technological equipment, free data, connectivity packages directly to refugees & asylum seekers through partnerships.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore