Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 01/25/2026 02:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Canvey Island and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Internet
United KingdomBasildon E-mail
United KingdomBasildon E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia No I've not I will call and cancel my package over the weekend

  • TheSimonC90 🏳️‍🌈🌟Simon🌟🏳️‍🌈, Esq. (@TheSimonC90) reported from Chelmsford, England

    @richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered

  • tommyewing84 Tom (@tommyewing84) reported from Gravesend, England

    @virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided

  • buckers43 Andrew Buxton (@buckers43) reported from Basildon, England

    @virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35

  • RyanTCB Ryan (@RyanTCB) reported from Basildon, England

    I hate phoning virgin media at weekends and getting the Indian support centre 🤬

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom

  • LIHT80 Lad In His Thirties (@LIHT80) reported from Wickford, England

    @SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about

  • shannonispeng S H A N (@shannonispeng) reported from Southend-on-Sea, England

    @virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    @virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service

  • Damboye Damilola Adeboye (@Damboye) reported from Tilbury, England

    Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better

  • kellydyke08 Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    @virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia 2/2 when I've rang them with a toy TV problem,s

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls

  • selman1979 matt (@selman1979) reported from Thundersley, England

    @bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markMCFC83 Mark Jones (@markMCFC83) reported

    @virginmedia hi, is there an issue in M27 area of Manchester? Screen keeps freezing, can still change channel but the screen remains what it was frozen on

  • groovyf Craig Johnston (@groovyf) reported

    @virginmedia “intermittent signal issues in the area” - LS26 Hi team, can you advise on the above status? Internet started misbehaving around 8.30pm last night and still no better. I rebooted the Hub last night and again this morning. No better.

  • zoe_230196 Zoë💋 (@zoe_230196) reported

    @virginmedia Shouldn’t have to keep checking a link. This is a constant problem virgin media should sort. Loads are paying for a service where they have to use their mobile data. Can’t wait til my contract is up. Shane it’s in 17 months 🥴

  • GillianBower Gillian Bower (@GillianBower) reported

    @virginmedia That link accepts complaints up to 30/12/22. Then they have to go through the ombudsman, so I'll place my complaint with the 'grown ups' instead of wasting any more time with @virginmedia. Obvs you are closing your compl dept because you are so bad!

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...

  • TaliTheTiger Lesley Godwin (@TaliTheTiger) reported

    @virginmedia Another wonderful response… this has been going on since mid November. My neighbour has Virgin, so I doubt there is any issue. Being patient gets rather tedious!

  • tomhorn3r Tom Horner (@tomhorn3r) reported

    @virginmedia No which is why I wanted to ask if there are any issues you can see in my area

  • bluecitygirl45 Anya (chester road cone woman) (@bluecitygirl45) reported

    @virginmedia Intermittent signal, we have had new cabling, two new hubs and it is still not working properly. I think you are over selling your service. We pay for the top package and are not getting this service.

  • Taiko_Potamus Tony Potamus (@Taiko_Potamus) reported

    @virginmedia Yes I've done this been told it's your systems not mine but no guarantee lwhen it will be up and running, may or may not come back at random times... call handler was condescending, very disappointed atm with your usual ok customer service.

  • GillianBower Gillian Bower (@GillianBower) reported

    @virginmedia @Virgin On the phone, your Cust Sv get so far with their tickboxes and scripts then pass me onto someone else. No-one has still told me how to raise my official complaint so I guess I just go to the ombudsman.