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Virgin Media outages and service status in Rayleigh, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Rayleigh, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 8:40 PM GMT+1.
  • 53% Internet (53%)
  • 28% TV (28%)
  • 13% Total Blackout (13%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Billericay, Southend-on-Sea, Canvey Island, Chelmsford, Ingatestone, Gravesend, Grays, and Wickford.

CityProblem TypeReport Time
Basildon Internet 12 hours ago
Billericay E-mail 12 hours ago
Southend-on-Sea Internet 3 days ago
Canvey Island Internet 3 days ago
Chelmsford TV 4 days ago
Southend-on-Sea Internet 4 days ago

Nearby cities with recent reports

Basildon

2 recent signals

12 hours ago
Southend-on-Sea

2 recent signals

3 days ago
Billericay

1 recent signals

12 hours ago
Canvey Island

1 recent signals

3 days ago
Chelmsford

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • MidkentTravel
    MidKent Travel (@MidkentTravel) reported from Gravesend, England

    @virginmedia Can you please private message me, I have a log on issue.

  • jamesrfyoung
    James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • JamieMeecham
    Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia Hopefully the confirmation of the rude man losing his job.

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

  • katiewoo26
    katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • ChrisyL1
    Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • MrsDyer25
    Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

  • katie_2521
    Katie Williams (@katie_2521) reported from Wickford, England

    @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

  • GrandmasterAce1
    kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • AViTSCJ
    Scott Jackson (@AViTSCJ) reported from Gravesend, England

    @virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬

  • MarkPashby
    Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • pinknblue
    Helen Dickens (pinknblue):) (@pinknblue) reported from Southend-on-Sea, England

    @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

  • goonergeek2000
    Gary Thompson (@goonergeek2000) reported from Grays, England

    @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

  • RWheelhouse1
    rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England

    @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gav288
    Gavin Lee (@Gav288) reported

    @virginmedia thanks for replying. You have been no help, absolute shambles of a company.

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

  • jimjam1234567
    Qwerty (@jimjam1234567) reported

    @gblondon1 @skytv Asked Virgin Media what options do I have for having their TV service in different parts of the house without running cables through my home...they offered me a firestick!

  • professort15755
    Football Sigma (@professort15755) reported

    @S4mmyuk @virginmedia @DAZNBoxing The fact u paid for this **** says it all hahabab

  • PaulDav86486288
    Legacy Magpie (@PaulDav86486288) reported

    @gblondon1 @skytv @virginmedia Just wait until you go to renew your contract with virgin , you’ll need to sit down for that conversation

  • epwhamilton
    Edward Hamilton (@epwhamilton) reported

    @AniaSowinski @virginmedia @djraw123 Yes, I've got that... Even though sorry have told me explicitly that there's an issue in the wider area

  • RCMCFCX3
    Ray Cairns (@RCMCFCX3) reported

    @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    @virginmedia I did. They were of little assistance, never able to provide an accurate update and little benefit when outages occurred so often. Was then advised I could leave free of charge during my last 2 months (which I have) and yet you still charged me. You are an abysmal company 🤬

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    @gblondon1 @skytv @virginmedia Great tech ✅ Great Fast Broadband ✅ Wait until renewal comes around ❌ Try and get hold of someone to discuss it ❌ I too am a Virgin customer btw

  • HitmenHustlers
    HitmenAndHustlers (@HitmenHustlers) reported

    @virginmedia please can you contact me? I keep getting passed around by the automated phone line, every single day, my WiFi will go down, only for a minute or 2, but it is a MAJOR inconvenience when im working from home, and lose connection to clients.