Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Grays, Basildon, Canvey Island, Chelmsford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Grays |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Richard S
(@engineer59a) reported
from
Corringham, England
Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Damilola Adeboye
(@Damboye) reported
from
Tilbury, England
Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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Lawrence Gardiner ➡️
(@LawroGardiner) reported
from
Basildon, England
@Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.
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Debz Glover😜
(@DebzGlover) reported
from
Basildon, England
@virginmedia Hi, no service issues in my area according to your website
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
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mark Steven
(@dickinson_mark) reported
from
Southend-on-Sea, England
@virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maria do Gozário
(@MariaGozario) reported
@Virgin is the worst Internet provider in Ireland, they customer support is horrible, they advertise is beautiful and cute but it doesn't reflect the reality of this company. Coming to Ireland the suggestion I will give you, stay away from them. @virginmedia
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Paul Sprenger
(@Sprenger10) reported
@virginmedia Wifi has gone down in the middle of the weekday for scheduled maintenance. Using mobile data to join NB meetings. Can we get compensated?
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Kamila Bianchi 🇧🇷🇬🇧 (she/her)
(@kamilabianchi) reported
@virginmedia I'm having internet issues since yesterday, it's been on and off. In the website it says the service is ok in my area, but it's clearly not. How can I get this checked?
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karen dawe
(@malta1970) reported
@virginmedia Now on day 67 - What an absolute JOKE this is. No one can give me resolution. Paying for a service that can not be used. **** Turpin wore a mask when he robbed people. Virgin media just pass you around people and say it will be sorted in 3-5 days.
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Juce Brayne
(@david_mccavid) reported
2019: screaming at people on the edinburgh mile because we couldn't find somewhere to eat 2020: screaming at a shed in a heavy scouse accent because i had bad phone reception while i was trying to sort my virgin media contract out 2021: [redacted] 2022: idk arson or sth
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Adam
(@Qu1etSpace) reported
@virginmedia How can one of the largest internet providers leave wifi down for 4 days and even suggest repairs may take months in households that rely on the internet for jobs? Pretty poor tbh.
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Leo Nakhimoff
(@LeoNak84) reported
9 hours spent on the phone to @virginmedia this week alone after they mucked up house move, generated a bill 4 x normal amount and have no service. Yet after 2 hours on the phone today, going through ‘security’ 6 times, they hangup having resolved nothing. Time for work 🤯
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TOOKS
(@ltookey1) reported
@virginmedia Honestly you lot are jokers. Offer me a package at 6pm Tuesday. Call back 11am today to accept offer. Only for you to add over a tenner to the package. Then when I say cancel at end of contract 10aug you say I gotta pay until 21 aug! I'm trying to save money in this climate!
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DangleLager
(@DangleLager) reported
@Chris_avfc_85 @virginmedia Thanks Chris. How thoughtful of Virgin to not tell their customers that they’ll be massively inconvenienced. If I’d known I could’ve gone to the office. Terrible customer service.
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Zoe Tarnet
(@ZZoetarnet) reported
@virginmedia there seem to be issue with WiFi and TV in the OX3 area. When will this be resolved please?