Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 12/03/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Gravesend, Southend-on-Sea, Grays and South Benfleet.

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City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomBasildon Total Blackout
United KingdomBasildon Internet
United KingdomGravesend Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

  • ChrisyL1 Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • LiisaJane LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England

    @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • RogerCole10135 roger cole (@RogerCole10135) reported from Basildon, England

    @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

  • kelly_bingham2 Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England

    @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brettclaxton Brett Claxmas ❄️ (@brettclaxton) reported

    @virginmedia I did call. It didn't resolve anything and when I was told I'd get a call back to discuss things further from management I just didn't get a call back. When I asked the text service to call me they told me that's not something they do.

  • MistyStorm152 Jacqui C (@MistyStorm152) reported

    I am writing this on behalf of my mum. She has been trying for the last 6 weeks to get through to @virginmedia customer service. Phone calls and emails. Its shocking, she now thinking of leaving them and the problem could be sorted easily. Very very bad customer service!!

  • DeliaLockey Delia Lockey (@DeliaLockey) reported

    @virginmedia I just want my WiFi to work!! The problems are endless and I am left with no WiFi almost once a week

  • FamousRob FamousRob (@FamousRob) reported

    @Slightly_Random This sucks @virginmedia

  • lindabarlow101 Linda Barlow (@lindabarlow101) reported

    @virginmedia / network connectivity issues in OL16 area - again. Rang to be told only option was to send a new V6 box. Really???

  • bexx1991 Bexx (@bexx1991) reported

    @virginmedia IF YOU VALUE YOUR TIME AND MONEY DONT MOVE TO VIRGIN MEDIA!!! SHOCKING!!! No internet AGAIN!! And you can't even call them to sort it cos of Covid. Absolute waste of a service!

  • rosemariee_ Rosie Parsons 🎀👓 (@rosemariee_) reported

    Hi @virginmedia can you please put my internet speeds back up where they should be? Every few months you slow our WiFi down and start phoning to convince us to up our internet package, but I don’t need to, I just need you to put my internet speeds back where they should be :)

  • DeliaLockey Delia Lockey (@DeliaLockey) reported

    @virginmedia is honestly the worst WiFi. I can’t believe how much stress I am caused by this, it’s so frustrating to pay so much each month for so little!! The service is awful!

  • sdmillner Sam Millner (@sdmillner) reported

    @virginmedia Movers did at least try this time, but failed again, and have sent it off to IT. I cannot see why it’s impossible for me, in possession of virgin hardware (that’s registered to my account) connected to a working virgin cable, to receive the service I’m paying for

  • ElDiabloPancake Eldini (@ElDiabloPancake) reported

    @virginmedia Can someone help me please? I've spent 2.5 hours on the phone and got cut off 3 times. I just need some missing cables sent to me so i can get my equipment working!!!