Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Southend-on-Sea, Gravesend, Wickford, and Grays.

City	Problem Type	Report Time
Chelmsford	Internet	3 days ago
Chelmsford	Total Blackout	4 days ago
Basildon	Internet	5 days ago
Southend-on-Sea	TV	6 days ago
Basildon	TV	10 days ago
Gravesend	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Tmak (@tmacbond) reported 8 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  Paul Ilett, Author (@Paul_Ilett) reported 10 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  Russell Norris (@rrrussboy) reported 13 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Kate Crisp (@kec1964) reported 16 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  Lisa Philpott (@Lisa2672) reported 24 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  grizzly_gooner (@GoonerGrizzly) reported 25 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Russell Norris (@rrrussboy) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Jon Read (@joniread68) reported 32 minutes ago from Great Baddow, England

  @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

• 
  Katie Williams (@katie_2521) reported 36 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Peter Fudge 💙 (@statusquo44) reported 40 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  Ian Collier (@_iancollier) reported 42 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Mark Harrison (@maharrison) reported 43 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  David Sugg (@TheSugg) reported 43 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  Rob Green Jnr (@rob_green86) reported 46 minutes ago from Thundersley, England

  Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 49 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 51 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  Lisa Philpott (@Lisa2672) reported 51 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Russell Norris (@rrrussboy) reported 52 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  matt (@briggsym) reported 54 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  MidKent Travel (@MidkentTravel) reported 60 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mmhmm (@xhatne) reported 5 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  Edward Clements (@eddie10oo) reported 8 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  Success W Lewis (@SuccessWLewis1) reported 11 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  ^Gavstar^ (@Englandgav) reported 12 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Martin (@lionking2014) reported 20 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

• 
  Ed Bodey (@eboders) reported 20 minutes ago

  @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

• 
  andy spinoza (@andyspin) reported 21 minutes ago

  @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

• 
  Rachel (@rachrl1486) reported 25 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

• 
  Zoe Smith (@ladyspeakerz) reported 30 minutes ago

  This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

• 
  John Munro (@Munro78) reported 31 minutes ago

  @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?