Virgin Media outages and service status in Rayleigh, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Rayleigh, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 19, 4:50 PM GMT+1.
- Internet (68%)
- Wi-fi (24%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Wickford, Basildon, Southend-on-Sea, Chelmsford, Grays, Rochford, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford
|
Wi-fi | 16 hours ago |
|
Basildon
|
Internet | 2 days ago |
|
Southend-on-Sea
|
Internet | 8 days ago |
|
Southend-on-Sea
|
Internet | 8 days ago |
|
Chelmsford
|
Internet | 9 days ago |
|
Basildon
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
-
Paul Dwyer (@pauldee74) reported from Grays, England@virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!
-
Rob Green Jnr (@rob_green86) reported from Thundersley, England@SpursKS @virginmedia What's the issue
-
David Sugg (@TheSugg) reported from Gravesend, England@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
-
grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.
-
Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful
-
Tmak (@tmacbond) reported from Wickford, EnglandThis is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices
-
Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service
-
ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandI'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
-
Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandHey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔
-
Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
-
Marc Tobin (@Cod49ers) reported from Grays, England@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
-
Samantha Doe (@samanthadoe1) reported from Canvey Island, England@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
-
Katie Williams (@katie_2521) reported from Wickford, England@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
-
john perreira (@johnperreira) reported from Basildon, England@simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys
-
Simon Norris (@sinozza) reported from Southend-on-Sea, England@ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.
-
LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
-
⚒Adrian Smith⚒ (@adiesmith64) reported from Southend-on-Sea, England@KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!
-
Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
-
Helen Dickens (pinknblue):) (@pinknblue) reported from Southend-on-Sea, England@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
-
MidKent Travel (@MidkentTravel) reported from Gravesend, England@virginmedia Can you please private message me, I have a log on issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
C4D 🦅 #CPFC (@color4d) reported@GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.
-
paul taylor (@pstaylor1412) reported@virginmedia shocking service !You want to change my elderly mother’s tv package which is far in excess of her needs and charge her extra for it. Fleecing oaps is not a good look after 20 years loyalty we will be cancelling.
-
A.Brown (@_DundeePerfect_) reported@virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.
-
Nigel barber (@Nigelbarber12) reported@virginmedia @jrdOvn And this is why I’m cancelling my contract. Shocking service.
-
Pierce Travers (@piercetravers26) reported@celticbars Virgin media 2 in Ireland are showing the game next Tuesday if any1 has a vpn it’ll get round the issue and be free to watch on the virgin media player website
-
Skinny John (@JLTFC) reportedRed button still not working,how about a discount on TNT sports to make up for it. @virginmedia
-
Cheryl Brown (@piacapa) reported@virginmedia awful service. Still waiting for my tech engineer to arrive - time given by a Virgin 12-4pm. Now told another engineer will be with me ‘shortly’ but no time given! Seriously considering switching to BT
-
Chambo (@davidc98) reported@elliviant £32 for 500mb down/up with Virgin Media , they tried making me pay £60 a month , rang them up and told them i was leaving and they put the price down for 3 years
-
James Harding (@Harding85Jh) reported@virginmedia Again @virginmedia still hasn't fixed the problem regarding red button what a shambles
-
⭐️LittleOne⭐️ (@missinflower) reported@virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!