Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Chelmsford, Grays, Southend-on-Sea, Gravesend, Canvey Island, Billericay, Wickford, and Sheerness.

City	Problem Type	Report Time
Basildon	TV	5 hours ago
Chelmsford	TV	6 hours ago
Chelmsford	TV	10 hours ago
Grays	TV	11 hours ago
Basildon	TV	12 hours ago
Southend-on-Sea	TV	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Andrew Owen (@owensirons93) reported 1 minute ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

• 
  Robert Shaw (@hungoverdrawn) reported 6 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  Nigel Rumsey (@nigelrumsey) reported 9 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  Mark Pashby (@MarkPashby) reported 11 minutes ago from Southend-on-Sea, England

  @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

• 
  Em💛 (@emilymorgan_x) reported 13 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Russell Norris (@rrrussboy) reported 13 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 15 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  Mark Harrison (@maharrison) reported 18 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

• 
  Kim Baker was Lovett (@Kimlovett) reported 19 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  kali ace (@GrandmasterAce1) reported 20 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Penny Rolfe nee Acres (@wonky1961) reported 24 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  roger cole (@RogerCole10135) reported 25 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 31 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  Rob Green Jnr (@rob_green86) reported 44 minutes ago from Thundersley, England

  Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

• 
  Lisa Philpott (@Lisa2672) reported 47 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Paul Parker (@paulparker81) reported 47 minutes ago from Basildon, England

  @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

• 
  ron palmer (@moebius1967) reported 49 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Mark Pashby (@MarkPashby) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  matt (@briggsym) reported 54 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 10 minutes ago

  @virginmedia How do I cancel my VM?

• 
  John B (@JohnBar72896911) reported 10 minutes ago

  @virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!

• 
  let the music play (@let_music) reported 11 minutes ago

  Anybody thinking of taking out a contract with @virginmedia please please please don’t bother they are useless, **** internet, service that is constantly going down every other week and the price is a rip off, my contract is up so I’m off from them

• 
  Jack O Newbury (@GreenhamCommon) reported 11 minutes ago

  @virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?

• 
  Jackie Pouch (@JPouch) reported 12 minutes ago

  @virginmedia How long until the TV stations going to be fixed?????.... Customers are still being charged for a service they have not got!!!!

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 12 minutes ago

  @virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website

• 
  Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported 12 minutes ago

  @motionroy @virginmedia @LSquad17045 Is this in London area I have same problem

• 
  Paul Dexter (@PalDexter33) reported 15 minutes ago

  @virginmedia Wow didn’t get any clear information in my area on Sunday when all three services went down for more than 5 hours

• 
  Shorty (@ClassicSoulDJ) reported 17 minutes ago

  @virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS

• 
  CliveR (@CliveR39) reported 24 minutes ago

  @virginmedia SHAMBLES yet again!!! TV and broadband problem this time- went to sign in to My Virgin Media 'Sorry Can't Find You Account'!! Only been with you 15 years.