Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Grays, Basildon, Canvey Island, Chelmsford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Grays |
Phone | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Tommy Doyle 💙
(@Tommy_Doyle) reported
from
Southend-on-Sea, England
@virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?
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⚒Adrian Smith⚒
(@adiesmith64) reported
from
Southend-on-Sea, England
@KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!
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Peter Fudge 💙
(@statusquo44) reported
from
Canvey Island, England
@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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Tolu
(@tolu_____) reported
from
Basildon, England
@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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ML Shelton
(@Bomber_RBS) reported
from
Gravesend, England
@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices
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Ian Collier
(@_iancollier) reported
from
Gravesend, England
Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!
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Andrew Owen
(@owensirons93) reported
from
Corringham, England
@virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed
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Becca
(@becshawyer) reported
from
Wickford, England
@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Scott Jackson
(@AViTSCJ) reported
from
Gravesend, England
@virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️
(@hairydalek) reported
from
Writtle, England
Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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Em💛
(@emilymorgan_x) reported
from
Basildon, England
Can someone pls explain to me why @virginmedia wifi is so shockingly ****
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Kate Crisp
(@kec1964) reported
from
Grays, England
@virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cunningham
(@WorldChamps89) reported
@virginmedia The speed of the signal isn’t the issue it’s very rare that I get below 200mbs download and 30mbs upload. It’s the quality of the signal. I can have 300mbs and not be able to use the internet in the bedroom which is right above the room with the router.
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Fable&King Clothing
(@FableandKing) reported
@virginmedia that time again when virgin media goes down. When will it come back? Who knows...
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Tracy Field
(@MancVintage73) reported
@virginmedia why oh why when I’m watching something on catch up does it stop after so long and says something went wrong! Every time it does it absolute joke this catch up service
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Daniel S
(@planet_dan) reported
@virginmedia Up down up down No Internet. Intermittent internet. On off on off. Lost connection. No broadband. Partial broadband. So sick of this moth eaten service you offer customers. When will you fix your broken network???? @BBCWatchdog @sky
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Hannah Bristow
(@hannahcbristow) reported
@virginmedia It has been a TLS (total loss of service) since 28th September - as stated in our contract we are entitled to compensation
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Natalie Gerrard
(@NatalieGerrardd) reported
@virginmedia are your internet services down??? haven’t had internet since late last night 🤨🤨
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Sharron O'Connell
(@heysharron) reported
@virginmedia 12689855 is it right that the customer has to do all the chasing when we have had no service for 2 months? Someone needs to talk to me others in the area are not affected
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Mar. Jordan*=19&6🏆
(@EgoZentric_) reported
@virginmedia I'm sorry I'm still having issues too. The forum have been unable to help. Wiring tightened, new hub, WiFi pod. Still the same problem. Connection down again and the BQM isn't even showing any packet loss, nor are there any error lights on the hub. Been like this for a month now.
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Lam Jay
(@LamJay9) reported
@virginmedia I just received an email out of the blue telling my by Broad band has gone from M350to M500. REALLY, what, no apology for charging almost £90 for almost a year - no refund of the difference. Virgin broadband is synonymous with broken promises! Frankly I am disgusted
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MrsF
(@Honkinbottom) reported
@virginmedia @NadiaE1 No Internet in cm20 area either. Woke up to green lights. Rebooted and white light on but no Internet. Service status said no problem in area but I have seen lots of reports online.