Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Grays, Wickford, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.

City	Problem Type	Report Time
Southend-on-Sea	Internet	3 days ago
Basildon	Internet	4 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Internet	5 days ago
Grays	Wi-fi	5 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  matt (@briggsym) reported 3 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Russell Norris (@rrrussboy) reported 4 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Mark Booth (@thebooooooth) reported 5 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  David Sugg (@TheSugg) reported 6 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 6 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  Katie Williams (@katie_2521) reported 7 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Paul Ilett, Author (@Paul_Ilett) reported 8 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  Becca (@becshawyer) reported 14 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Marc Tobin (@Cod49ers) reported 19 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  Mark Harrison (@maharrison) reported 26 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Laura Dyer (@MrsDyer25) reported 38 minutes ago from Great Baddow, England

  @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

• 
  Simon Norris (@sinozza) reported 41 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Ian Collier (@_iancollier) reported 41 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  chris cox (@coxychris) reported 42 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  Penny Rolfe (@wonky61shaky) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  Paul Dwyer (@pauldee74) reported 51 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Russell Norris (@rrrussboy) reported 52 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Marc Tobin (@Cod49ers) reported 53 minutes ago from Grays, England

  @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 54 minutes ago from Gravesend, England

  @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

• 
  Tmak (@tmacbond) reported 55 minutes ago from Wickford, England

  @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A-A-RON (@rising_lefty) reported 5 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Dave Wright (@DavidPaintdw) reported 7 minutes ago

  @virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply

• 
  Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported 8 minutes ago

  @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.

• 
  Mark Oram (@markoram1) reported 13 minutes ago

  @virginmedia inc movies & sport & 1gb broadband all for a lady who has never used either and only sends the odd email . We have just spent another evening waiting another missed call and still no response to an email we sent a couple weeks ago . This is all causing her distress .

• 
  Shaun (@shauny67) reported 13 minutes ago

  @QxPain_ @virginmedia Restart phone then should connect to WiFi ensure it connects to your network then test with opening a browser and running a speed test

• 
  rhi (@travichughes) reported 19 minutes ago

  @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network

• 
  kaz (@girlieb71) reported 27 minutes ago

  @virginmedia I've had 2 emails now asking me to verify my identity but it seems I'm being hacked as the person is miles away from me, I've checked my security and it says I set up a passkey last week which I haven't, can you help

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 27 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  Pari Passu Newsletter (@PariPassu_Rx) reported 30 minutes ago

  Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

• 
  neil holden (@neil131161) reported 31 minutes ago

  Anyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia