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Virgin Media outages and service status in Rayleigh, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Rayleigh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 25, 4:58 PM GMT+1.
  • 50% Internet (50%)
  • 29% TV (29%)
  • 21% Wi-fi (21%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Billericay, Wickford, Basildon, Gravesend, Chelmsford, Sheerness, and Grays.

CityProblem TypeReport Time
Southend-on-Sea TV 1 day ago
Billericay Internet 4 days ago
Southend-on-Sea Internet 6 days ago
Southend-on-Sea Internet 7 days ago
Southend-on-Sea TV 7 days ago
Southend-on-Sea Wi-fi 7 days ago

Nearby cities with recent reports

Southend-on-Sea

4 recent signals

1 day ago
Billericay

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    @virginmedia They haven’t got through to anyone to cancel it yet?

  • pauldee74
    Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

  • RERomain
    Rachel Romain (@RERomain) reported from Chelmsford, England

    @virginmedia It has been almost 30 years since he was a new customer... 🙃

  • Tiger118118
    Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

  • rob_green86
    Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

  • MarkPashby
    Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

  • nigelrumsey
    Nigel Rumsey (@nigelrumsey) reported from Gravesend, England

    @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

  • jamesrfyoung
    James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • kelly_bingham2
    Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England

    @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

  • suzywotz
    ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported from Gravesend, England

    @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

  • TheSugg
    David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

  • katiewoo26
    katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • pauldee74
    Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

  • sinozza
    Simon Norris (@sinozza) reported from Southend-on-Sea, England

    @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

  • J4Y_DEE
    Justin 🇺🇦 (@J4Y_DEE) reported from Gravesend, England

    @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spudbishop666
    Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported

    @virginmedia trying to get help for an installation problem.. VM PHONE doesn't recognise my account. Have severe MH ISSUES . Woeful customer service.. unable to email either please advise

  • LubZafar
    Lubdub (@LubZafar) reported

    @virginmedia Even your bot is glitching. Someone needs to fix this problem asap.

  • MrAdz259
    Adz (@MrAdz259) reported

    @virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.

  • joelshepp
    Joel Sheppard (@joelshepp) reported

    @virginmedia It is absolutely diabolical; The usability is horrific; The interface is horrendous; You cannot recover deleted items; The recordings do not split between movies and TV shows; and The audio function on the remote control never works. How do I stop the constant upgrade messages?!!

  • Martinayres65o1
    Martinayres65@outloo (@Martinayres65o1) reported

    @virginmedia You passed me on to your customer service team. They arranged for a manager to ring me yesterday at 3:00pm who failed to do so

  • nan2thou
    PAT WEBB (@nan2thou) reported

    Virgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.

  • mantonl
    Lee Manton (Λη Μαντον) (@mantonl) reported

    @tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.

  • kirkycando
    MARK KIRK (@kirkycando) reported

    @virginmedia @keithapearson I agree ,been much happier and have a lot more time on my hands since I left and don't have to be ignored by their customer (lack of) service.

  • TheGriftReport
    Grifty (@TheGriftReport) reported

    Millions of mobile phone users face data rationing and price hikes after Rachel Reeves excluded telecoms firms from a major energy discount scheme. Chancellor Reeves left VodafoneThree, Virgin Media O2 and EE out of the British Industrial Competitiveness Scheme which gives a 25% cut on electricity bills to thousands of other businesses. Telecoms firms are now facing full 33% energy price rises triggered by the Iran war and are drawing up emergency plans including slowing speeds, restricting data during peak times and charging premiums for heavy usage. One network warned up to 9,000 jobs could be at risk and 5G rollout plans shelved. VodafoneThree said it is “disappointed” and urged the Government to protect the critical digital networks the country depends on. Virgin Media O2 added that if the Government wants growth it cannot overlook the networks Britain relies on.

  • Ca1vin1saac
    Calvin Isaac (@Ca1vin1saac) reported

    Hi @virginmedia — there’s no internet at my home in Derby,UK. I’ve already restarted the router but still no connection. Can you please check if there’s an outage or help resolve this ASAP? Thanks!