Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Billericay, Canvey Island, Chelmsford, Ingatestone, Gravesend, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Internet	2 hours ago
Basildon	Wi-fi	2 days ago
Southend-on-Sea	Internet	3 days ago
Basildon	Internet	4 days ago
Billericay	E-mail	4 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Jon Read (@joniread68) reported 7 seconds ago from Great Baddow, England

  @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

• 
  Penny Rolfe nee Acres (@wonky1961) reported 2 minutes ago from Southend-on-Sea, England

  @MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee

• 
  Kelly **** (@kellydyke08) reported 3 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  David Sugg (@TheSugg) reported 8 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 9 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Russell Norris (@rrrussboy) reported 11 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  Gary Thompson (@goonergeek2000) reported 14 minutes ago from Grays, England

  @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 14 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Penny Rolfe nee Acres (@wonky1961) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  Paul Parker (@paulparker81) reported 22 minutes ago from Basildon, England

  @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

• 
  Claire - with a capital C (@c1ormy) reported 32 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  matt (@briggsym) reported 34 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Mark Harrison (@maharrison) reported 38 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  chris cox (@coxychris) reported 41 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  lindsay wood (@Dearnormajeane) reported 42 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 44 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 45 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Mark.. (@MLong94) reported 47 minutes ago from Grays, England

  Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

• 
  WeHateHills (@WeHateHills) reported 52 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  Tmak (@tmacbond) reported 54 minutes ago from Wickford, England

  @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheModSmith (@TheModSmithYT) reported 1 minute ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  Johnny Sacrimoni (@BaltimoreClips) reported 6 minutes ago

  @virginmedia my WiFi is broken help thack you

• 
  Mr. Miyagi 🌴 (@GrumpyBiker1969) reported 9 minutes ago

  @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical

• 
  Liz Common (@lizziecom) reported 9 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Robbie Humphries (@RobbieH1972) reported 11 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

• 
  Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported 13 minutes ago

  Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

• 
  Mark Aitken (@sparky0710) reported 19 minutes ago

  @virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.

• 
  Philip Griffin (@PhilipGrif54755) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Nala100577 (@Nala100577) reported 22 minutes ago

  @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv

• 
  JS (@SweeneyJoanne) reported 22 minutes ago

  @virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.