Virgin Media outages and service status in Rayleigh, England
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- Virgin Media generated 2 outage signals in the last 24 hours around Rayleigh, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 31, 10:56 AM GMT+1.
- TV (77%)
- Internet (14%)
- Total Blackout (5%)
- Wi-fi (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Billericay, Basildon, Gravesend, Grays, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 3 hours ago |
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Internet | 24 hours ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Total Blackout | 4 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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Tmak (@tmacbond) reported from Wickford, England@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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MrChips (@MrChips2000) reported from Grays, England@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Kim Baker was Lovett (@Kimlovett) reported from Southend-on-Sea, England@virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....
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Scott Jackson (@AViTSCJ) reported from Gravesend, England@virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬
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David Sugg (@TheSugg) reported from Gravesend, England@lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.
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Becca (@becshawyer) reported from Wickford, England@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Peter Fudge 💙 (@statusquo44) reported from Canvey Island, England@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandHad a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported from Gravesend, England@JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandVirgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia
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Mark.. (@MLong94) reported from Grays, EnglandImagine my shock. Virgin media telly and internet down, AGAIN. **** *****
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England@virginmedia They haven’t got through to anyone to cancel it yet?
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported from Wainscott, England@virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alissa (@Alissa_SarahLou) reported@virginmedia When are you going to issue a formal statement on the nationwide outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement.
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MeeMaaOnAMission (@spirit_evolving) reportedLooks like a lot of people don’t have internet or tv @virginmedia all over the country. 4 the past 2 weeks the service has been diabolical yet @virginmedia have not issued a statement. I’m disabled & kids r gamers so looks like I’m about to switch providers. ANY RECOMMENDATIONS?
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CarryOnGemma (@CarryOnGemma) reported@virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.
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TrippingMonke (@TrippingMonke) reported@OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?
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Blain (@Blaaiin) reportedHi @virginmedia, I have been passed from pillow to post since yesterday morning and have been lied to about an appointment that was booked for someone to come to my property and repair my internet and TV services. How do I escalate this? Honestly, the service is a shambles!
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GB Food Finder (@britfoodfinder) reported@virginmedia I have message you @virginmedia Looked at the amount of posts to you on this exact issue, it is obviously an ongoing for many of your customers. Please resolve for all? I am regretting now signing up for another 24 months contract. O2 was always seamless
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d_f1888 (@df1888) reported@virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman
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O2 (@O2) reported@j2l_971 Hi it's us from Virgin Media O2. We're sorry about ongoing issues that you're having with your account. If you like we can look into this however we would need to do this in a private chat because we would need more info.
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Sean 💙💛 (@SeanSmi59697180) reported@OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.
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Frazzz (@FrazzzYT) reportedVirgin Media has got to have some of the worst systems in the UK. Demanding money (I kid you not putting a demand for £0.00 or they will cut service and apply late fees) spoke to complaints they sorted and wiped everything. Literally two mins ago a new email demanding money >.>