Virgin Media outages and service status in Rayleigh, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Rayleigh, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 7:11 AM GMT+1.
- TV (79%)
- Internet (12%)
- Wi-fi (6%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Billericay, Southend-on-Sea, Chelmsford, Basildon, Gravesend, Grays, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 12 hours ago |
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Internet | 21 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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TV | 5 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia Yes and I am doing it again now. No network issue has been found
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Nigel Rumsey (@nigelrumsey) reported from Gravesend, England@virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.
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David Sugg (@TheSugg) reported from Gravesend, England@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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matt (@briggsym) reported from Wickford, England@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandHey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔
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WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England@ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems
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Em💛 (@emilymorgan_x) reported from Basildon, EnglandCan someone pls explain to me why @virginmedia wifi is so shockingly ****
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Paul Dwyer (@pauldee74) reported from Grays, England@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
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rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England@virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed
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Marc Tobin (@Cod49ers) reported from Grays, England@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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Becca (@becshawyer) reported from Wickford, England@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected
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lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
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Paul Ilett, Author (@Paul_Ilett) reported from Southend-on-Sea, England@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England@virginmedia When are you going to refund me for many days without a wifi signal
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Claire - with a capital C (@c1ormy) reported from Gravesend, England@virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices
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Jon Read (@joniread68) reported from Great Baddow, England@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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Rachel Romain (@RERomain) reported from Chelmsford, England@virginmedia It has been almost 30 years since he was a new customer... 🙃
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandVirgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia
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Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported from Billericay, England@virginmedia me19 postcode broadband down please advise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Brookes (@laurenhall96x) reportedIs @O2 and @virginmedia down? My services aren't working
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Paul “2 jabs” Thomas (@iscpst) reported@virginmedia you really need to address your messaging. I get a text to say the broadband/ TV issue in the SA6 region has been fixed, then an hour later tells me it will be fixed at 4PM. So, what is it?
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𓃵𓃵𓃵 (@WRIGHTACUS) reported@virginmedia It's been caused by the installation from a pole located up the road to my property, turns out the wire was too low and it's been hit, resulting in this damage to my property
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JCloyal (@JCloyalist) reported@Smiffy_1969 @rpaton310 You can access HBO Max on your Virgin TV 360 or Stream box by downloading the app and subscribing separately. Unlike Sky, Virgin Media does not bundle the HBO Max streaming service into standard TV packages
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Peter mcclurg (@peter_mcclurg) reported@virginmedia I am assuming there will be refund credited to my account as this issue has been ongoing for over 21 days. It is utterly dreadful service and so frustrating.
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Stevy Martin (@_inexcelsisdeo) reported@virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?
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Mark Cassidy (@Spreadermark) reported@virginmedia It’s showing no issues !!! I’ve reset done a hard reset -nothing..since you e sent me the new hub out it’s been very intermittent.
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Andrew Morrison (@mozrover) reported@virginmedia broadband is down again in the BB5 area,when is this going to get sorted
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Rene Batsford (@renebatsford) reported@virginmedia None tbh - stated it was a known issue w/ newer routers, didn't explain why waiting a week would fix it - if they'd explained why, I might be more understanding - service has been dreadful, nxt wk it will be getting on a month, I expect some form of comp for the poor service
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Martin (@lionking2014) reported@JShine06 @virginmedia you have 14 days to cancel that agreement