Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Gravesend, Southend-on-Sea, Grays and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Basildon |
Total Blackout | |
| Basildon |
Internet | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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Lee Patmore
(@LeePatmore) reported
from
Basildon, England
It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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jonathan walden
(@wn1wn1) reported
from
Southend-on-Sea, England
@virginmedia Not working here in Southend on most channels
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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Tom Ross
(@TomRoss_) reported
from
Southend-on-Sea, England
@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Eatock
(@meatandpotato) reported
@virginmedia The wifi coverage is terrible I’m paying for 200 broadband but never get above 50 or 60!! It’s terrible
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LisasLondonLife
(@lisaslondonlife) reported
@virginmedia But the point is that if you let a customer down you try to make it right by dealing with it promptly not leaving them in a queue AGAIN. It's so disrespectful
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Clarice Howie
(@Clariceinuk) reported
@virginmedia Wishing I’d never bothered changing from Sky. 15 minutes on live chat, 30 minutes phone call last night and further almost 20 minutes this am to ensure external cable replaced as damaged. Engineer who installed internal equipment had said they would sort yesterday.
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Darsh
(@SLafaux) reported
The help bot on the @virginmedia website is one of the most frustrating things I've experienced. It's asking me every ten seconds if I want to continue to hold for a customer service agent. It actually makes me want to stop using Virgin Media's services entirely.
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SteveForTheDeaf
(@SteveForTheDeaf) reported
@virginmedia The issues are it constantly dips out. TiVo shows hang all the time. We get a fraction of the speed mere meters from the hub & ya want to charge me to leave your service… Even though I’m not getting what I’m paying for. I just want out. But I don’t want to pay even more to leave
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quigs
(@quicongin) reported
Dinnae ever go with virgin media. Worst customer service of all time. Wifi set up in April and I requested they change the payment date that month so it doesn’t come out 2 days before I’m paid and they still haven’t sorted.
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Steve
(@MrEsteban101) reported
******* hell, fourth call in four days from Virgin Media offering me extra **** I don't want or need at an amazing discounted price of....... more than I'm paying right now. I'm starting to miss those scam car insurance calls.
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Marwa
(@Marweeter) reported
I never use twitter but on this occasion I feel it’s necessary. @virginmedia you disgust me with your no or crappy service which is so ironic since you are ‘service providers’. How are you so expense and renowned for a **** service?! No internet every few weeks during week days.
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Anna Jarmolovic
(@AJarmolovic) reported
@virginmedia I am appoled at how bad is your phone customer service is, it takes long to go through security, then they switch you to another team which ask same security questions again, then the call disconnects-one lady said is cause computer freeze after a while. Online chat takes foreve
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Jack
(@fellows1961) reported
@virginmedia help . I have a box up stairs that won’t play Netflix why .