Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Southend-on-Sea, Billericay, Gravesend, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Chelmsford	TV	5 hours ago
Basildon	TV	3 days ago
Southend-on-Sea	TV	4 days ago
Southend-on-Sea	Internet	4 days ago
Billericay	TV	5 days ago
Southend-on-Sea	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 8 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Mark Pashby (@MarkPashby) reported 8 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  Rob Green Jnr (@rob_green86) reported 14 minutes ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  Mark Booth (@thebooooooth) reported 14 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  MidKent Travel (@MidkentTravel) reported 16 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

• 
  lindsay wood (@Dearnormajeane) reported 17 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  roger cole (@RogerCole10135) reported 18 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Laura Dyer (@MrsDyer25) reported 18 minutes ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  Claire - with a capital C (@c1ormy) reported 19 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 20 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 30 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  Russell Norris (@rrrussboy) reported 32 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  kali ace (@GrandmasterAce1) reported 33 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  grizzly_gooner (@GoonerGrizzly) reported 38 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  chris cox (@coxychris) reported 40 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  Russell Norris (@rrrussboy) reported 41 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Marc Tobin (@Cod49ers) reported 51 minutes ago from Grays, England

  @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

• 
  Mark Pashby (@MarkPashby) reported 54 minutes ago from Southend-on-Sea, England

  @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

• 
  ron palmer (@moebius1967) reported 56 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Samantha Doe (@samanthadoe1) reported 56 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported 4 minutes ago

  @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

• 
  COYS (@KAY7COYS) reported 5 minutes ago

  @virginmedia are the worst internet provider. Wouldn’t recommend at all.

• 
  Elliott (@asher_pr1nce) reported 10 minutes ago

  @virginmedia my app says we're out of contract, I have tried 4 times to renew it with the same package, for cheaper and it says I'd get a email but, I've never received one. With my bill at £115+ now, I want this sorted otherwise I will shop around for better options.

• 
  Richard Ryan (@Richard75129359) reported 10 minutes ago

  @Benleo @virginmedia I left them years ago as we have fibre now that does 2gb up and download. Had sales people knocking on the door ring doorbell showed one of them spitting at my front door. Called them to report it wasn't interested and told them to never come again still put flyers in the door.

• 
  Dr Helen Ingram (@drhingram) reported 14 minutes ago

  @Benleo I mean it would be awful if people just kept .... @virginmedia

• 
  AirDribblePrick (@AirDribblePrick) reported 19 minutes ago

  @garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.

• 
  Teresa 💜 (@Terristarfish) reported 20 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  Rob York (@BurlingtonBert0) reported 20 minutes ago

  @hamsterpranks @virginmedia Virgin - sucking the life out of humanity since inception. Thank **** I got rid years ago.

• 
  Mike Fuller (@ninepine) reported 21 minutes ago

  @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

• 
  ♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported 23 minutes ago

  @IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.