Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 01/14/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Grays, Basildon, Canvey Island, Chelmsford and Gravesend.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomGrays Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia It’s been awful. The connection is sporadic at best.

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off

  • TomRoss_ Tom Ross (@TomRoss_) reported from Southend-on-Sea, England

    @virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.

  • sharonblaxland Sharon (@sharonblaxland) reported from Southend-on-Sea, England

    @virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • PamGayford Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • LeePatmore Lee Patmore (@LeePatmore) reported from Basildon, England

    It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • wn1wn1 jonathan walden (@wn1wn1) reported from Southend-on-Sea, England

    @virginmedia Not working here in Southend on most channels

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • UXRohit Rohit Ranjan (@UXRohit) reported

    @virginmedia Do you have any service maintenance going on in Greenford London Area. (UB6 8QL) . My home internet connection down from past one hour.

  • Yonzinho06 John17 (@Yonzinho06) reported

    @virginmedia Your compensation is beyond laughable, you only pay out for consecutive days down for a prolonged period of time so it does matter if my internet goes down for an hour in the morning and a few hours at night every day, its a total loop hole by virgin to get out of paying out!!

  • bethym09 Beth Mitchell (@bethym09) reported

    @virginmedia But why are you the only service not to have reached an agreement? Virgin need to accept there are competitors out there. Get off your high horse and reach a deal! Also 'improve'.

  • Occasion_Kitch TheOccasionalKitchen (@Occasion_Kitch) reported

    @Churchill next level exceptional customer services ... @virginmedia could learn ALOT from you. Problem dealt with, over social media in less than 3 days. .... it’s been 18 months with @virginmedia

  • LigerJay Jay Jay (@LigerJay) reported

    @virginmedia The problem is still there. Tried the methods from your link.

  • chrismccausland Chris McCausland - 2022 tour on sale! (@chrismccausland) reported

    @virginmedia Yes. It just says all service is down. Not fixed until tomorrow. It did this on Wednesday as well.

  • savesnine1 saves (@savesnine1) reported

    @virginmedia The signal is simply not constant - as demonstrated by frustrated work calls - it’s been this way for years in Crawley / it’s never sorted

  • bethym09 Beth Mitchell (@bethym09) reported

    @virginmedia please can you hurry up and get @DisneyPlusUK as an app on your service? You've lost things like Disney Junior and the other Disney Channels. I'm sure I'm not the only customer desperate for you to get your *** into gear and make a deal.

  • MartinDoverty Martin Doverty (@MartinDoverty) reported

    @virginmedia Yes and STILL have access to their account when I login at your website. I’ve even contacted them myself to try get them to just verify the correct email but they’ve taken to ignoring me after one email back. Sure they’d appreciate an upgrade in package..

  • G2Jay ⒿⒿ P@el (@G2Jay) reported

    @virginmedia This means that I will still have no incoming calls, no call divert & still get fully charged for a service that I am not fully receiving! #poorcustomerservice #ripoff