Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 01/12/2026 21:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Grays, Basildon, Canvey Island, Chelmsford and Gravesend.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomGrays Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • Dearnormajeane lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England

    @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    Virgin media users any issues 😣?

  • KeeleyOF101 Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England

    @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

  • katiewoo26 katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

  • goonergeek2000 Gary Thompson (@goonergeek2000) reported from Grays, England

    @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

  • maharrison Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

  • WeHateHills WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England

    @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

  • MLong94 Mark.. (@MLong94) reported from Grays, England

    Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

  • keldaaa Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

  • joniread68 Jon Read (@joniread68) reported from Great Baddow, England

    Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

  • hungoverdrawn Robert Shaw (@hungoverdrawn) reported from Wainscott, England

    @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

  • jamesrfyoung James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @SpursKS @virginmedia What's the issue

  • joniread68 Jon Read (@joniread68) reported from Great Baddow, England

    @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jess_urquhartt Jess🥾🌍 (@jess_urquhartt) reported

    @virginmedia I’ve had virgin before so im not a new customer just please sort this out because you said it would be sorted but it’s annoying me that I can’t get through to anyone at all!

  • mrblackers1 Duncan (@mrblackers1) reported

    @virginmedia @baoselecta As if you have to write a letter to a broadband service because the service is that bad. What year have we gone back too?!

  • Cassa_Shakey Cassa (@Cassa_Shakey) reported

    @virginmedia SECURITY BREACH??!!! Receiving nuisance calls claiming to be from Virgin every 30 minutes to a new telephone number issued to us in December from Virgin. 2 x phone calls to Customer services who are not interested at all!!! @virginmedia

  • timus41 Tim Hubbard (@timus41) reported

    @virginmedia Morning folks , had everything drop out last night for a while (TV , telephone , broadband ). Still have F0087648 error message for thr TV and broadband speed down around 60Mb (normally around 200-220Mb) . RG24 9PY postcode .

  • badwiggiess sam (@badwiggiess) reported

    **** virgin media and their shitty WiFi

  • Joe56411239 Joe (@Joe56411239) reported

    @virginmedia hello why are u ignoring me I have had an issue with my WiFi for weeks I want reimbursed

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

  • Lee25791 Lee Garnett (@Lee25791) reported

    @jess_urquhartt @virginmedia Our Internet goes down every day and not good when it kicks my kids off their online lesson. Everyone in our area has the same issue.

  • byrne_home JB (@byrne_home) reported

    @blacknwhite2011 @neilTheMagpie @virginmedia I’ve had the same problem with my hub3. (I have 20 WiFi devices connected) After months and months of issues I finally got and engineer out. He told me to get my own router and use that with the hub 3 in modem mode. Did that and had no problems since 👍

  • Cassa_Shakey Cassa (@Cassa_Shakey) reported

    @virginmedia Yes as explained to your customer service team the number keeps changing but the person always says they are calling from Virgin and want remote access to our PC to fix a fault! 01451508366 01377793682 New number only received due to a **** up with our number transfer