Virgin Media outages and service status in Rayleigh, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Rayleigh, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 17, 8:04 PM GMT+1.
- TV (80%)
- Internet (11%)
- Wi-fi (7%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Billericay, Southend-on-Sea, Gravesend, Basildon, Chelmsford, Grays, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay
|
TV | 10 hours ago |
|
Southend-on-Sea
|
Wi-fi | 17 hours ago |
|
Southend-on-Sea
|
Internet | 17 hours ago |
|
Southend-on-Sea
|
TV | 2 days ago |
|
Southend-on-Sea
|
TV | 2 days ago |
|
Gravesend
|
TV | 3 days ago |
Nearby cities with recent reports
28 recent signals
17 recent signals
11 recent signals
9 recent signals
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Samantha Doe (@samanthadoe1) reported from Canvey Island, EnglandHaving real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Marc Tobin (@Cod49ers) reported from Grays, England@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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Mark.. (@MLong94) reported from Grays, EnglandImagine my shock. Virgin media telly and internet down, AGAIN. **** *****
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Tmak (@tmacbond) reported from Wickford, England@Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, EnglandSadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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matt (@briggsym) reported from Wickford, England@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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Ian Collier (@_iancollier) reported from Gravesend, EnglandHey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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Nigel Rumsey (@nigelrumsey) reported from Gravesend, England@virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.
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Jon Read (@joniread68) reported from Great Baddow, EnglandAny @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?
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Colin Nickless (@NicklessColin) reported from Southend-on-Sea, England@virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.
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Nick Bultitude (@bultifish) reported from Gravesend, EnglandHmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Simon Norris (@sinozza) reported from Southend-on-Sea, England@virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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MidKent Travel (@MidkentTravel) reported from Gravesend, England@virginmedia Can you please private message me, I have a log on issue.
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****??
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Kate Townrow (@TownrowKate) reported@virginmedia I’ve been trying to get through to a member of your team and kept on whole for nearly 2hrs. I need to know where to email details of my sky contract termination charges to have cost recharged. Can you help please?
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ja (@JaimeA330) reported@virginmedia Nothing was working right from Wednesday evening, I tried restarting the box and it’s not came back on since . There is issues in my area but this is ridiculous. Iv had nothing but the welcome sign for three days now.
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rebecca 🪩 (@horanfthrry) reported@O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?
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Bill (@NewGolfer1414) reported@virginmedia let down twice in 24hours!! Promised me an engineer today yet none arrives!! Working off of 4g data at my extra cost, certainly leaving ASAP @EE let me know about your broadband deals!!
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Dan (@DanSEFC) reported@virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed
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Ted (@tkly57) reported@virginmedia Still no no TV service. Three days! Can't speak to anyone. No communication or explanation from Virgin Media. POOR service, increased costs every year above inflation, we're just being treated as cash cows. 😠🤔
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Paul McKigen (@paulmc_96) reported@virginmedia wifi and tv down again same as yesterday. What are we paying for
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Cager (@ImCager_) reported@virginmedia do u mind not having ur service go down whilst im trying to bits and have people around this evening thank you
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Steve Justa (@SteveJusta) reported@bisho32287 @virginmedia Just seen the same. Totally unacceptable, wth kind of 'outage' could need 30hrs (at least) to repair?!