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Virgin Media outages and service status in Rayleigh, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Rayleigh, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 1, 10:12 AM GMT+1.
  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Rochford, Basildon, South Benfleet, Billericay, Canvey Island, Ingatestone, Gravesend, and Grays.

CityProblem TypeReport Time
Southend-on-Sea Internet 5 hours ago
Southend-on-Sea Internet 5 hours ago
Chelmsford TV 19 hours ago
Rochford Internet 3 days ago
Southend-on-Sea Internet 4 days ago
Southend-on-Sea Internet 4 days ago

Nearby cities with recent reports

Southend-on-Sea

6 recent signals

5 hours ago
Chelmsford

2 recent signals

19 hours ago
Rochford

1 recent signals

3 days ago
Basildon

1 recent signals

6 days ago
South Benfleet

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • rob_green86
    Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

  • suzywotz
    ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported from Gravesend, England

    @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • pauldee74
    Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

  • MrsDyer25
    Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • Tiger118118
    Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

  • statusquo44
    Peter Fudge 💙 (@statusquo44) reported from Canvey Island, England

    @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

  • MRDannyLawrence
    Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported from Billericay, England

    @virginmedia me19 postcode broadband down please advise

  • samanthadoe1
    Samantha Doe (@samanthadoe1) reported from Canvey Island, England

    Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

  • hairydalek
    ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, England

    Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

  • joniread68
    Jon Read (@joniread68) reported from Great Baddow, England

    Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

  • _iancollier
    Ian Collier (@_iancollier) reported from Gravesend, England

    Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

  • RogerCole10135
    roger cole (@RogerCole10135) reported from Basildon, England

    @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

  • TheSugg
    David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

  • JamieMeecham
    Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia Hopefully the confirmation of the rude man losing his job.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    @virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported

    @virginmedia There is no resolution time given, so that’s why i am escalating. If this continues I will want to what procedure make formal complaint and get issue fixed.

  • BendyBen999
    Ben (@BendyBen999) reported

    @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia Yes numerous times, phone calls, engineer visit - all keep changing resolution day and time and now 9 days without broadband.

  • carrie_walsh_
    Carrie Walsh (@carrie_walsh_) reported

    @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

  • SandyMo45739639
    Sandy Moore (@SandyMo45739639) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳

  • BFrog86370
    🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported

    @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

  • BingoBertie
    J Harris (@BingoBertie) reported

    @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

  • CorkinDawn
    dawnieC (@CorkinDawn) reported

    @virginmedia yet again cant access email. Forbidden 403 error, is anyone else having this problem? I am waiting for an important email. I really should switch to gmail as virgin are too frequently unreliable