Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Gravesend, Basildon, Billericay, Wickford, Chelmsford, and Sheerness.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	21 hours ago
Southend-on-Sea	Wi-fi	23 hours ago
Southend-on-Sea	Total Blackout	4 days ago
Gravesend	Internet	5 days ago
Basildon	Wi-fi	7 days ago
Basildon	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Mark Harrison (@maharrison) reported 56 seconds ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 6 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  Gary Thompson (@goonergeek2000) reported 9 minutes ago from Grays, England

  @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

• 
  ron palmer (@moebius1967) reported 15 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  Mark Harrison (@maharrison) reported 15 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  Russell Norris (@rrrussboy) reported 16 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 21 minutes ago from Gravesend, England

  @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

• 
  Russell Norris (@rrrussboy) reported 25 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Matt Frow (@Matty411) reported 26 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Simon Norris (@sinozza) reported 39 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  kali ace (@GrandmasterAce1) reported 41 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Mark Pashby (@MarkPashby) reported 41 minutes ago from Southend-on-Sea, England

  @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

• 
  Paul Ilett, Author (@Paul_Ilett) reported 44 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  ron palmer (@moebius1967) reported 47 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Mark Pashby (@MarkPashby) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  roger cole (@RogerCole10135) reported 52 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Katie Purkiss (@KatiePurkiss) reported 57 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  Claire - with a capital C (@c1ormy) reported 57 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported 59 minutes ago from Billericay, England

  @virginmedia me19 postcode broadband down please advise

• 
  Simon Norris (@sinozza) reported 60 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 6 minutes ago

  Good old @virginmedia down yet again. Need to find a reliable provider. Sick of this.

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 11 minutes ago

  Virgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵

• 
  Rab A (@Rab75A) reported 13 minutes ago

  @virginmedia is there a outage in KA3 area of Kilmarnock

• 
  Sheps (@ShepsSW19) reported 13 minutes ago

  @virginmedia no Internet or WiFi for 6 weeks. Spent 12+ hours on the phone to customer services on numerous occasions. Promised a cable installation on 3 seperate occasions now, not once has someone turned up. Lies. Broken promises and woeful customer service. Not good enough 😡

• 
  David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported 14 minutes ago

  @virginmedia It appears to be with my VM account. Reference IDF-12B. Is quoted. Phoned but all I could get was “they will phone back in several business days”. Tragically poor service! I see that I’m not the only one with this problem.

• 
  louanne smith (@louanne67210968) reported 14 minutes ago

  @virginmedia are you having problems in Dh47ln area my internet hub will not connect so we have had no internet this afternoon I’ve tried to reset it with no luck

• 
  Nottmsteve 🇬🇧 (@nottmsteve) reported 17 minutes ago

  Had an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased

• 
  Isla (@saoirseisla) reported 19 minutes ago

  @virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi

• 
  بابلو (@Unkown_Villainn) reported 20 minutes ago

  @Jxs_b Worst one is virgin media, feels like no human is working for them

• 
  Un (@unknown74user) reported 22 minutes ago

  @virginmedia Do you have any English people working for you who can hold an actual conversation and help with my request? Or should I just cancel my direct debit and wait for you to try contact me instead? Everything about your system sucks