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Virgin Media outages and service status in Rayleigh, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Rayleigh, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 20, 9:32 AM GMT+1.
  • 82% TV (82%)
  • 10% Internet (10%)
  • 6% Wi-fi (6%)
  • 2% Total Blackout (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, Gravesend, Chelmsford, Grays, Canvey Island, and Wickford.

CityProblem TypeReport Time
Basildon TV 2 days ago
Southend-on-Sea TV 3 days ago
Southend-on-Sea Internet 3 days ago
Billericay TV 4 days ago
Southend-on-Sea Wi-fi 4 days ago
Southend-on-Sea Internet 4 days ago

Nearby cities with recent reports

Southend-on-Sea

7 recent signals

3 days ago
Basildon

1 recent signals

2 days ago
Billericay

1 recent signals

4 days ago
Gravesend

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • katie_2521
    Katie Williams (@katie_2521) reported from Wickford, England

    @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

  • 1CreativeRay
    Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported from Wainscott, England

    @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

  • samanthadoe1
    Samantha Doe (@samanthadoe1) reported from Canvey Island, England

    Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

  • ChrisyL1
    Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • kec1964
    Kate Crisp (@kec1964) reported from Grays, England

    @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • emilymorgan_x
    Em💛 (@emilymorgan_x) reported from Basildon, England

    Can someone pls explain to me why @virginmedia wifi is so shockingly ****

  • Tommy_Doyle
    Tommy Doyle 💙 (@Tommy_Doyle) reported from Southend-on-Sea, England

    @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

  • katiewoo26
    katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

  • GrandmasterAce1
    kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • pauldee74
    Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

  • thebooooooth
    Mark Booth (@thebooooooth) reported from Basildon, England

    Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

  • keldaaa
    Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

  • RogerCole10135
    roger cole (@RogerCole10135) reported from Basildon, England

    @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

  • kellydyke08
    Kelly **** (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

  • moebius1967
    ron palmer (@moebius1967) reported from Southend-on-Sea, England

    Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Fedupcivvy
    Ex-Fedupcivvy (@Fedupcivvy) reported

    @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

  • ria_747
    Michael Clarkson (@ria_747) reported

    @Stephencheatley @virginmedia Just get freeview or freesat, Stephen. I’ve got Virgin media broadband and to be fair I’ve never had any problems.

  • KelvinFavell
    BigK (@KelvinFavell) reported

    @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.

  • Martin84Collins
    Martin Collins (@Martin84Collins) reported

    @virginmedia Any update on this issue as anything in the virginmedia store when you try and load it up it freezes. There is a TV issue in service status it says it should have been resolved yesterday. My area reference is 031. Thanks

  • LondonMum2025
    Mia (@LondonMum2025) reported

    @Benleo @virginmedia I’m having the same issues with them

  • PercivalPeabody
    Steve Hard (@PercivalPeabody) reported

    @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

  • snipsy1
    John Parsons (@snipsy1) reported

    @RobRollin2 @virginmedia Yes 2026 and only guarantee speeds for a wired connection. Signal strength has got lower with new routers generating extra revenue whilst customers suffer and pay

  • Mccartney2Phil
    Phil NSNO (@Mccartney2Phil) reported

    @virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?

  • IamCarrieagain
    Carrie (@IamCarrieagain) reported

    @virginmedia My issue is you turned off my working router. I'm disabled and you turned off my service.

  • MDeLaBroc1
    Michael De La Broc (@MDeLaBroc1) reported

    @Benleo @virginmedia Last MARCH I went in store to enquire about a new, better priced broadband contract or to disconnect. I was going abroad for at the time, but wanted something better when I got back, I was sold on a new contract. Apparently my previous account should have been closed there and then. In September my service is cut off with no explanation, I do most of my work online so this is obviously bad, I got in contact, turns out my direct debit was still going to the supposedly cancelled account, not the current one, for the next three months I have a never ending series of chats on the phone or online chatbot to try and figure out what is going on. I can't log into virgin media online, because the credentials I used, take me to a placeholder screen, because the account is deleted or something, I don't know, no one can tell me. I go abroad in December, come back in January, same problem, the internet is disconnected for ''non payment'', all payments, are still, going to a an account that was supposed to be deleted or merged into my current one a year ago. every other month I am having to redo the same chat on their chatbot, followed by a customer complaints phonecall with some arrogant Indian who barely speaks English and doesn't understand what I am trying to tell him. And every month this goes on for, they are charging me a £7 late fee and even letter saying the price for the contract I am barely receiving service from is going up due to inflation. Truly is an absolute travesty this company, I am just going to cut the entire thing loose and go to StarLink the next time this happens, which I expect will be in two weeks going by the near monthly disconnects I am put through