Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Gravesend, Southend-on-Sea, Chelmsford, Sheerness, Grays, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Internet | 3 days ago |
|
Gravesend
|
Internet | 3 days ago |
|
Southend-on-Sea
|
TV | 7 days ago |
|
Southend-on-Sea
|
TV | 9 days ago |
|
Basildon
|
Internet | 9 days ago |
|
Basildon
|
Wi-fi | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Jamie Meecham🏳️🌈♥️ (@JamieMeecham) reported from Canvey Island, England@virginmedia Hopefully the confirmation of the rude man losing his job.
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Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported from Billericay, England@virginmedia me19 postcode broadband down please advise
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Thomas Hapgood (@Tiger118118) reported from Basildon, England**** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡
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David Sugg (@TheSugg) reported from Gravesend, England@virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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Tmak (@tmacbond) reported from Wickford, England@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
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john perreira (@johnperreira) reported from Basildon, England@simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys
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Kim Baker was Lovett (@Kimlovett) reported from Southend-on-Sea, England@virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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David Sugg (@TheSugg) reported from Gravesend, England@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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MidKent Travel (@MidkentTravel) reported from Gravesend, England@virginmedia Can you please private message me, I have a log on issue.
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Jamie Meecham🏳️🌈♥️ (@JamieMeecham) reported from Canvey Island, England@virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.
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David Sugg (@TheSugg) reported from Gravesend, England@lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.
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Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England@virginmedia When are you going to refund me for many days without a wifi signal
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David Sugg (@TheSugg) reported from Gravesend, England@virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Lee Butcher (@ollieleeb) reportedJust got home from a long day at work. Just wanna chill out, watch some YouTube, maybe play the Xbox. Can I? No. I ******* can’t coz my **** @virginmedia has decided to stop working!! Great one. **** company
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J OGara (@JOGaraDP) reportedThis is not on @virginmedia I have just noticed that I was getting 100mbps connection on my M200 service, just check the website and you have downgraded my package without my knowledge! You attempted to downgrade me last month too and I was on phone with someone who "fixed it"..
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PowWowNow (@PowWowNow1) reported@SADLondon @virginmedia I would cancel adap
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Samuelle Jackson (@CoachChim) reportedTrust virgin media to be going down on Christmas Eve. Sums up my time with them.
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Dolphins (@ADolphins95) reported@virginmedia I've done all this before, it's just a poor service all around to be honest. Can't even work from home, that's three days of lost earnings. Cheers Virgin, happy christmas!
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PowWowNow (@PowWowNow1) reported@virginmedia @akii_ito I have no internet. I pay for it. But no internet. Been told someone maybe will contact me on 30th. Not to fix it. Just to see if it's working or not. Worst company. VM so rubbish. Can't wait till my contact expires. Have cancelled my mobile contract already. Will tell everyone!!
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Rob Quickenden (@rquickenden) reported@virginmedia System test on signal. I run it via the app but still get frequent TV drop out on many channels expecially bbc
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Bri Hammond (@big1481b) reported@virginmedia gotta be the worse I been with.some sale advisor offer you a deal and then they try set you up for another deal and you ring up and they hang up on you cause you peed off you don't get your deal.And then you wait for them to contact you
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HeartofGlassWegian🇪🇺🏴🇨🇮 (@HenkeNo7) reported@virginmedia Your status page always says things are wonderful. Who writes this? Boris Johnson? Still intermettently poor, constantly buffering, frequent need to switch on and off the router. Not what I am paying for.
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HighburyHighs (@HighburyHighs_) reported@yiddochick @virginmedia Be careful coz it might go down, quite a few are moaning about it being down