Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 02/23/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Canvey Island, South Benfleet, Gravesend and Grays.

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City Problem Type Report Time
United KingdomBasildon TV
United KingdomBasildon TV
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomBasildon TV

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • Jakec1505 Jake (@Jakec1505) reported from Chelmsford, England

    Virgin media are actually ***************. Worst WiFi I’ve ever had

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • Big_D_2012 Darral.s (@Big_D_2012) reported from Chelmsford, England

    @virginmedia you really have to sort your internet service out shocking!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexw_1993 Alex Williamson (@Alexw_1993) reported

    @virginmedia must have the worst customer service I have ever heard in my life. My partner has been on the phone to them for the third time over an hour for an issue going on since February. We have been missold a packaged contract and virgin media will not take accountability.

  • Larry_200885 Larry (@Larry_200885) reported

    Anyone having issues with @SkySports on @virginmedia ? Keeps going off but other channels are fine.

  • elaine_ells Elaine Ellis (@elaine_ells) reported

    @virginmedia @O2 are claiming that they can't check when the phone was last used.... I'm pretty sure either of you could if you wanted to resolve this. Both companies have been taking money from a 91 yo's account for a service I cancelled. How do I escalate this please?

  • SpoutHandle Gary (@SpoutHandle) reported

    For such a BIG company, that was downright appalling from @O2 and @virginmedia this morning trying to just get onto Priority never mind Ticketmaster. Shambles!! #LewisCapaldi

  • ddphotograph Dominic DEAN 📸 (@ddphotograph) reported

    Its like living in the dark ages here in Kent. No internet from @virginmedia and no phone signal from @o2

  • ChrisAv11542658 Chris Avery (@ChrisAv11542658) reported

    @IndieB78 @SkySports @virginmedia Come on. SKY, can you change the channel it's on, 504 still not working

  • jaundiced_i Jaundiced I (@jaundiced_i) reported

    @virginmedia I’ve had a call back from your team offering a part-resolution. Don’t worry, I will be chasing this with @ee too! To be clear, I’m not saying you are in the wrong, though personally I believe you are not treating vulnerable customers fairly. The ask was for a little humanity.

  • cjt64 Chris (@cjt64) reported

    @virginmedia If you look at the posts thoroughly you will see the problem. I recorded the calls to Virgin Media. They couldn’t give a solution. I emailed Virgin Media complaints, they couldn’t give a solution. So now I’m trying social media. Meanwhile debt increases and I’m disconnected.👍

  • RayKitGaming Raykit (@RayKitGaming) reported

    Never go with @virginmedia they are unreliable in every single way. 5 years+ of misery. After 3 days without stable service they took £10 off my bill.. the end of my tether has been reached. Virgin hubs are broken and no fix. @EE here we come. Next Thursday. Better Internet.

  • kitters1973 Andy (@kitters1973) reported

    @virginmedia I thought Sky were bad customer service and care VMare 100x worse. Wasted 2 days constantly back forth trying communicate with incompetent staff with new deal that offered & agreed only to get contract and some of elements have completely changed. Total shambles