Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 03/27/2026 15:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, Sheerness, Grays, South Benfleet, Canvey Island and Gravesend.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomBasildon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • WeHateHills WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England

    @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

  • maharrison Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

  • hungoverdrawn Robert Shaw (@hungoverdrawn) reported from Wainscott, England

    @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @SpursKS @virginmedia What's the issue

  • katiewoo26 katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • KeeleyOF101 Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England

    @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

  • keldaaa Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

  • Kimlovett Kim Baker was Lovett (@Kimlovett) reported from Southend-on-Sea, England

    @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    Virgin media users any issues 😣?

  • JamieMeecham Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia Hopefully the confirmation of the rude man losing his job.

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

  • MLong94 Mark.. (@MLong94) reported from Grays, England

    Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

  • Dearnormajeane lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England

    @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

  • jamesrfyoung James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peterhkirk Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland

    @virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??

  • liamscannell Liam Scannell (@liamscannell) reported

    @virginmedia Cant speak to a actual human when calling! 2 hours on hold to be cut off! Great customer service! Shocking!

  • MissxAbarth Chloe (@MissxAbarth) reported

    Love when @virginmedia promise to call you back but it’s been a week and nothing!!! Hands down the worst company I’ve ever dealt with & I’ve only been a customer since December. Been awful from day one.

  • quben quben (@quben) reported

    @virginmedia no idea they said it was urgent when i call them I fail security

  • 52Wolf Nina Sinclair 💙 (@52Wolf) reported

    @virginmedia just a couple of devices at the moment, different rooms, different days. No lights on the hub, have restarted it several times, still no resolution.

  • ShannaMorrell Shanna Morrell (@ShannaMorrell) reported

    @virginmedia @VirginMediaCorp I have been told that the reconnection order has to go through again. I think that there is still a serious security issue with my account - why aren't you taking this seriously?

  • MarkFosterSwim Mark Foster (@MarkFosterSwim) reported

    Morning @virginmedia what a shambles your service is. My mother who is 79 years of age just wants to have Eurosport for a month to watch the tennis and your sales person tried to rinse her and sell her other channels she did not want. Sat on the phone 30 mins!! #joke

  • DolphinShaving Dolphin Shaving Ltd (@DolphinShaving) reported

    Now I'm trying to not be unreasonable @virginmedia but previous to this I was cut off after 20 minutes on hold just as I connected to someone. I'm now on hold AGAIN making my total call time near 2 hours, just to cancel a subscription.

  • David_N_Johnson DJ (@David_N_Johnson) reported

    Hey @virginmedia I have called twice now totalling 50 minutes to discuss or cancel my contract and despite 2 promised callbacks, received nothing. is this your normal level of service for customers to chase you?

  • seekay8 Chris Knott (@seekay8) reported

    @virginmedia Then I explained the deal I was after which I had seen on your website, the lady couldn’t match/do better and offered it at £8 more than the website but I can buy as a new customer cheaper?