Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Grays, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Internet	4 days ago
Chelmsford	Internet	4 days ago
Basildon	Wi-fi	4 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  kali ace (@GrandmasterAce1) reported 12 seconds ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Kim Baker was Lovett (@Kimlovett) reported 48 seconds ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported 4 minutes ago from Chelmsford, England

  @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 10 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Kate Crisp (@kec1964) reported 12 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  Lisa Philpott (@Lisa2672) reported 14 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Rob Green Jnr (@rob_green86) reported 16 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  LiisaJane'x (@LiisaJane) reported 20 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Ian Collier (@_iancollier) reported 21 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Russell Norris (@rrrussboy) reported 26 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Tmak (@tmacbond) reported 26 minutes ago from Wickford, England

  @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

• 
  ron palmer (@moebius1967) reported 26 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Thomas Hapgood (@Tiger118118) reported 34 minutes ago from Basildon, England

  **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

• 
  Jon Read (@joniread68) reported 36 minutes ago from Great Baddow, England

  Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

• 
  Russell Norris (@rrrussboy) reported 36 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Laura Dyer (@MrsDyer25) reported 45 minutes ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  Penny Rolfe nee Acres (@wonky1961) reported 45 minutes ago from Southend-on-Sea, England

  I have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify

• 
  Tmak (@tmacbond) reported 51 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  Marc Tobin (@Cod49ers) reported 58 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  grizzly_gooner (@GoonerGrizzly) reported 59 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hopper (@154PinkChairs) reported 2 minutes ago

  @virginmedia why is the sky sorts streaming service not working?

• 
  Jonesy (@Beechside) reported 10 minutes ago

  @Dom_EFC @virginmedia Wait til you try & cancel it They make it as difficult as possible Ended up sending a recorded delivery letter to Head Office (when I eventually got the address)

• 
  Susan Harding 🩵 🇬🇧 (@SusanHarding28) reported 11 minutes ago

  @Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media 🙄

• 
  Jackie (@jackieg1974) reported 11 minutes ago

  @virginmedia we only upgraded to the 360 box a few weeks ago and we now have an issue which means no WiFi and no Tv at all - and the message says it won’t be fixed until Monday!!! Totally unacceptable 🤬🤬

• 
  Matt (@blmatt1) reported 11 minutes ago

  Hey @virginmedia, are there issues in my area again? Broadband went off suddenly yet service status suggests there are no issues?

• 
  💅🏼 (@mb26026) reported 12 minutes ago

  @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 13 minutes ago

  @virginmedia “Total loss of broadband and phone since 14 July 2026” Ref F012358846 “Please escalate to the network team” I’ve had 6 diff dates of engineer on his way I have just made a complaint also on virgin media website

• 
  Gamer75𝕏 (@Oldy7519) reported 18 minutes ago

  @virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless

• 
  Chris Long (@afcwomblelong) reported 24 minutes ago

  @virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.

• 
  Nath (@NathOdell) reported 36 minutes ago

  Sky sports red button not working on @virginmedia. You guys are truly useless.