Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, Ingatestone, Gravesend, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Internet	24 minutes ago
Basildon	TV	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Total Blackout	5 days ago
Basildon	TV	6 days ago
Basildon	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Mark Pashby (@MarkPashby) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

• 
  Kelda🥤 (@keldaaa) reported 2 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  Laura Dyer (@MrsDyer25) reported 4 minutes ago from Great Baddow, England

  @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

• 
  roger cole (@RogerCole10135) reported 7 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  grizzly_gooner (@GoonerGrizzly) reported 9 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  ML Shelton (@Bomber_RBS) reported 13 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

• 
  Andrew Owen (@owensirons93) reported 23 minutes ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

• 
  grizzly_gooner (@GoonerGrizzly) reported 26 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Penny Rolfe nee Acres (@wonky1961) reported 29 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  Russell Norris (@rrrussboy) reported 36 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 37 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  MidKent Travel (@MidkentTravel) reported 37 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

• 
  Katie Purkiss (@KatiePurkiss) reported 37 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Nigel Rumsey (@nigelrumsey) reported 41 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  Penny Rolfe nee Acres (@wonky1961) reported 42 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

• 
  Mark Booth (@thebooooooth) reported 42 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  kali ace (@GrandmasterAce1) reported 49 minutes ago from Grays, England

  Virgin media users any issues 😣?

• 
  Kate Crisp (@kec1964) reported 50 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  Tmak (@tmacbond) reported 56 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  matt (@briggsym) reported 58 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Y Ddraig goch (@caratacus07) reported 7 minutes ago

  @Mrshaythompson I find Virgin media better, I used to have Sky and when the bad weather came the bloody TV would lose the signal.😮

• 
  fatmogs1 🐎 (@fatmogs1) reported 9 minutes ago

  @virginmedia What about poor O2 customers who have been trying for months, with loads of wasted hours of listening to hold music, to unlock their accounts. I have been told 17 times now that it would be sorted, still not sorted. I think I’ll need to move all my family’s phones.

• 
  🌍 Anitaaaa (@Anitaaaa_W) reported 9 minutes ago

  @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****

• 
  Leanne (@LeanneG086) reported 10 minutes ago

  @virginmedia hi, is there a broadband issue in B44? I work from home and unable to connect

• 
  Rob Heneghan (@robheneghan) reported 13 minutes ago

  @virginmedia There is a known issue. But the time it’s getting fixed is changing every few hours. And not for the better. As a laying customer we need to know when it will be coming back on as right now I’m using my mobile data for myself and children

• 
  SUFI (@SlientPixel) reported 14 minutes ago

  @InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel

• 
  Liz Langfield (@liz_langfield) reported 15 minutes ago

  @ArturNadol7566 So Virgin Media has to pay a fine of £28m for the deliberate mistreatment of customers. But where does that money actually go? Certainly not to their customer-victims of their mistreatment. As always, fines paid by large corporations and companies NEVER benefit the victims.

• 
  Flossie Smith (@LostPigeonPost) reported 17 minutes ago

  @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

• 
  Dan Worley (@worleyyy) reported 23 minutes ago

  @virginmedia You clearly don't take it seriously enough. I've complained multiple times over the last year and because I haven't made a complaint twice in one month you won't do anything and force me to pay a £400 fee to exit my contract. Utter horrendous service!! Worst internet company ever

• 
  Memetendo 🦔 || So Long TGAMM (@SwitchSpeedster) reported 23 minutes ago

  @whisperwoIf @virginmedia Service outage?