Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Southend-on-Sea, Billericay, Basildon, Gravesend, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Chelmsford	Internet	18 hours ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	3 days ago
Billericay	Total Blackout	4 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Rob Green Jnr (@rob_green86) reported 14 seconds ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 4 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  katie lee (@katiewoo26) reported 10 minutes ago from Chelmsford, England

  @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

• 
  Russell Norris (@rrrussboy) reported 11 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Marc Tobin (@Cod49ers) reported 11 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 12 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 12 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  Katie Williams (@katie_2521) reported 19 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Em💛 (@emilymorgan_x) reported 19 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Lisa Philpott (@Lisa2672) reported 20 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Nick Bultitude (@bultifish) reported 20 minutes ago from Gravesend, England

  Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

• 
  Nigel Rumsey (@nigelrumsey) reported 31 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  David Sugg (@TheSugg) reported 33 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  Penny Rolfe nee Acres (@wonky1961) reported 35 minutes ago from Southend-on-Sea, England

  @MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee

• 
  Becca (@becshawyer) reported 41 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Simon Norris (@sinozza) reported 46 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Samantha Doe (@samanthadoe1) reported 50 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Penny Rolfe nee Acres (@wonky1961) reported 55 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

• 
  MidKent Travel (@MidkentTravel) reported 57 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

• 
  David Sugg (@TheSugg) reported 58 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markrmifsud (@markrmifsud) reported 2 minutes ago

  @virginmedia it's been said that service should resume 16:00 tomorrow?

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 3 minutes ago

  @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

• 
  ProfessorChocolateCaXe (@ProfChocCaXe) reported 5 minutes ago

  @PeteUK7 @olivetreedogs @virginmedia You believe in a fake "disease" with an almost 100% survival rate, the microscopic number of people who DID die had serious underlying health conditions anyway (notable example: George Floyd), that had "no symptoms" list as a symptom but you would still get anyway even if you were vaccinated from people who weren't vaccinated and was so "dangerous" that the entire economy had to shut down and everyone would be forced to stay at home unless they were out rioting for BLM.

• 
  Ana Atkinson (@Ana1Atkinson) reported 9 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet

• 
  John Priestley (@JohnPriestley70) reported 10 minutes ago

  @virginmedia I am trying to link. I can get as far as confirm transfer. After a few seconds I get an error message page saying something about expired, then it jumps to VM page with login. Could not get a screenshot of the error message, it disappeared that fast.

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 10 minutes ago

  With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

• 
  Rob Dew (@RobDew8) reported 12 minutes ago

  @spirit_evolving @virginmedia They are a shambles. I have had no internet since Sunday. 2 engineer appointments have not turned up, waiting in again today for engineer but not confident. Worst thing I did was move to Virgin !

• 
  haggard girl 🏳️‍⚧️ (@fffoceania) reported 12 minutes ago

  Virgin media is so bad it took me turning my phone wifi off and on again 3 times and resetting soundcloud twice just to put on a song

• 
  Joy Harris (@bengalisgirl) reported 16 minutes ago

  @virginmedia My tv screen has message saying Network out of range days of no service for hour upon hour

• 
  Lyndon (@lyndondp) reported 19 minutes ago

  @britfoodfinder @Benleo @virginmedia 29 days on and still account is locked. Had a reply to my oncoming complaint a week ago saying it would be unlocked in 3-5 working days from 18th May. Another 4 weeks and an official complaint to OFCOM will be going in if still unresolved