Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.

City	Problem Type	Report Time
Basildon	TV	15 hours ago
Basildon	TV	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Wi-fi	5 days ago
Southend-on-Sea	Internet	6 days ago
Southend-on-Sea	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  ron palmer (@moebius1967) reported 3 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 6 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  roger cole (@RogerCole10135) reported 8 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Chris L (@ChrisyL1) reported 11 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

• 
  Mark Booth (@thebooooooth) reported 11 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  Paul (@Paul07852224) reported 13 minutes ago from Chelmsford, England

  @virginmedia Hi, yeah done that - no issues

• 
  Nick Bultitude (@bultifish) reported 15 minutes ago from Gravesend, England

  Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

• 
  Ian Collier (@_iancollier) reported 21 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Paul Dwyer (@pauldee74) reported 23 minutes ago from Grays, England

  @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

• 
  ron palmer (@moebius1967) reported 25 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  Becca (@becshawyer) reported 25 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Russell Norris (@rrrussboy) reported 27 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Mark Harrison (@maharrison) reported 29 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Mark Harrison (@maharrison) reported 31 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 32 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  David Sugg (@TheSugg) reported 37 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

• 
  Scott Jackson (@AViTSCJ) reported 57 minutes ago from Gravesend, England

  @virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬

• 
  ron palmer (@moebius1967) reported 57 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  David Sugg (@TheSugg) reported 57 minutes ago from Gravesend, England

  @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

• 
  Russell Norris (@rrrussboy) reported 57 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RaşıtAli🇹🇷 (@turklondon2025) reported 8 minutes ago

  @virginmedia Im asking you You're supposed to check and tell me Terrible customer service

• 
  Pete McManus (@PeteMcManus) reported 12 minutes ago

  Update… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad

• 
  Chris Newton (@chrisnewts) reported 13 minutes ago

  @virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.

• 
  simply lee (@thefelourfog) reported 14 minutes ago

  @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

• 
  DbowNews 🫩 (@Dbow500) reported 15 minutes ago

  @Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.

• 
  Ewan McLachlan (@original1hanwoo) reported 19 minutes ago

  @Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.

• 
  Sammy (@Tea_lover99) reported 20 minutes ago

  @Simon_Whale @virginmedia They once set me a virgin box that we had never asked for. Then a year later they tried to charge me for it when I closed the account. Never paid (gave it to a friend).

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 21 minutes ago

  @virginmedia broadband down again third day in as many weeks it's becoming an unusable service you have my messages from last time

• 
  Temporary Location (@TemporaryLocat1) reported 23 minutes ago

  @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

• 
  Dave Rogers (@DaveRogers27) reported 30 minutes ago

  @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.