Virgin Media Outage Report in Rayleigh, Essex, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Gravesend, Southend-on-Sea, Chelmsford, Sheerness, Grays, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Internet | 3 days ago |
|
Gravesend
|
Internet | 4 days ago |
|
Southend-on-Sea
|
TV | 7 days ago |
|
Southend-on-Sea
|
TV | 9 days ago |
|
Basildon
|
Internet | 9 days ago |
|
Basildon
|
Wi-fi | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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hilary (@hilarymillingt) reported from Southend-on-Sea, EnglandAfter contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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Damilola Adeboye (@Damboye) reported from Tilbury, EnglandVirgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
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Richard S (@engineer59a) reported from Corringham, EnglandVirgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now
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Karen Gale (@karengale7) reported from Corringham, England@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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mark Steven (@dickinson_mark) reported from Southend-on-Sea, England@virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help
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Richard S (@engineer59a) reported from Corringham, England@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
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Richard S (@engineer59a) reported from Corringham, England@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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Karen Gale (@karengale7) reported from Corringham, England@virginmedia No I've not I will call and cancel my package over the weekend
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Tom (@tommyewing84) reported from Gravesend, England@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Karen Gale (@karengale7) reported from Corringham, England@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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Ryan (@RyanTCB) reported from Basildon, EnglandI hate phoning virgin media at weekends and getting the Indian support centre 🤬
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S H A N (@shannonispeng) reported from Southend-on-Sea, England@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
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Richard S (@engineer59a) reported from Corringham, England@virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently
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Lad In His Thirties (@LIHT80) reported from Wickford, England@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Richard S (@engineer59a) reported from Corringham, England@virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡
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Marc Corn (@marcsnappy) reported from Basildon, EnglandHey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia 2/2 when I've rang them with a toy TV problem,s
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GRIZZLY VAPER REVIEWS (@platinumpete35) reported@virginmedia Problems have been ongoing for months and months... you are however completely in denial to the customer that you are a complete waste of time to report faults to. Constantly blaming it on the consumer, even when thousands are on social media airing their issues
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Dave (@daveulster) reported@virginmedia absolute rubbish I set my passwords they work on phone don't work on website awful service will be quitting soon 😞 terrible to pay that amount of money and no one to contact awful 😡
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LukeHughes19 (@slylukehughes) reportedAnyone else's virgin media down @virginmedia
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𝔅𝔯𝔬𝔤𝔢𝔫 𝔎𝔞𝔭𝔬𝔬𝔯 (@KapoorBrogen) reportedanyone else's virgin media just completely cut out on them?
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Matthew Hill (@matt_hill2012) reported@thedogman_918 @virginmedia I left and went back to sky and BT because of the shocking service
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GRIZZLY VAPER REVIEWS (@platinumpete35) reported@virginmedia I won't be extending my contract with you, after 25 years of being a customer, your constant lies and lack of resolution to the fault ( your infrastructure is to old) I will remove my account, my children's accounts and the 8 virgin sim cards our family are using.
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𝔅𝔞𝔡𝔤𝔢𝔯 RPR 🔱 🄹🄰🄼🄴🅂 (@badgercyclist) reported@virginmedia Any known broadband outage issues in London N1 please? Last day of remote school starts Inn 3 hrs...
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a (@ahm296_) reportedAaand virgin media’s down again
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Donna Harris (@DonnaHa03969751) reported@virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Can’t get any response from your customer services. Hung up on us yesterday. Issues for weeks
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Folksman/Faithfulgrips (@Folksmann) reported@virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on