Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, Sheerness, Grays, South Benfleet, Canvey Island, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
TV | 3 days ago |
|
Southend-on-Sea
|
TV | 5 days ago |
|
Basildon
|
Internet | 5 days ago |
|
Basildon
|
Wi-fi | 6 days ago |
|
Southend-on-Sea
|
Wi-fi | 9 days ago |
|
Southend-on-Sea
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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matt (@selman1979) reported from Thundersley, England@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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sharon fox (@FoxSlfox) reported from Grays, England@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, EnglandThe way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
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millsey. (@lulaamillss) reported from Basildon, England@virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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🏳️🌈🌟Simon🌟🏳️🌈, Esq. (@TheSimonC90) reported from Chelmsford, England@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
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Andrew Buxton (@buckers43) reported from Basildon, England@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
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hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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ed booker (@ed_sugarbones) reported from Great Baddow, England@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
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john (@john22_1) reported from Southend-on-Sea, England@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
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sharon fox (@FoxSlfox) reported from Grays, England@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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jonathan walden (@wn1wn1) reported from Southend-on-Sea, England@virginmedia Not working here in Southend on most channels
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Tom Ross (@TomRoss_) reported from Southend-on-Sea, England@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Lee Patmore (@LeePatmore) reported from Basildon, EnglandIt’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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Pam Gayford (@PamGayford) reported from Billericay, England@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bairdian (@Bairdian) reported@TalkTalk Help me get a different provider than @virginmedia
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Nicola Cook-Moss (@cook_moss) reported@virginmedia No they haven’t at all customer service just says there is an issue , they keep reporting but nothing is done
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Sammie Taylor (@sammie202010) reported@virginmedia Issue in my area for 3WEEKS was told it would be fixed. I cannot work AGAIN today. Fix it god damn it. Sick of your lies. BL6 area
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Julian Deans (@Deansy34) reported@virginmedia Hi, firstly Thankyou. I’ve been pushed from on call to another. I am in a contract with BT. To get out of that will cost me £279. I asked the guy I spoke with yesterday if Virgin could help with that. He replied yes. But that I would have to set up tbe account first.
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Onearmedjohn (@onearmedjohn) reported@virginmedia Funny enough I’ve been on WhatsApp since about 1945 yesterday, trying to find out when my contract ends but at 2000 the chat ended with the promise of it resuming at 0800 and I’m still waiting. Your customer service is appalling.
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Julian Deans (@Deansy34) reported@virginmedia Customer services
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mo alex austin (@alexaustinuk) reported@virginmedia No I have checked everything. Looks like a problem in the area as neighbours experiencing same issues
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Dinsey (@OfficialDinsey) reported@virginmedia I assume so, this issue has been ongoing for a while and I’ve changed phones etc but on my virgin go I only have 4 devices connected
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Bairdian (@Bairdian) reported@TalkTalk No worries Andy. Just enjoying bashing @virginmedia a bit for their exorbitant pricing, local monopoly and terrible wifi. Keeps me young. Do you have an app @TalkTalk? Virgin do. It just pretends to load for 6 hours. Brilliant distraction from the money you're paying for fibre...
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Mark Catley (@dukeofbeeston) reported@virginmedia No- because the people we spoke to did not instruct us to- which takes us right back to the piss poor customer service. Not paying, won’t pay, @AishaKhanCatley is acc holder.