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Virgin Media outages and service status in Rayleigh, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Rayleigh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 7, 1:37 AM GMT+1.
  • 43% Internet (43%)
  • 36% Wi-fi (36%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Gravesend, Basildon, Billericay, Wickford, Chelmsford, and Sheerness.

CityProblem TypeReport Time
Southend-on-Sea Wi-fi 1 day ago
Southend-on-Sea Wi-fi 1 day ago
Southend-on-Sea Total Blackout 4 days ago
Gravesend Internet 6 days ago
Basildon Wi-fi 7 days ago
Basildon Internet 10 days ago

Nearby cities with recent reports

Southend-on-Sea

3 recent signals

1 day ago
Gravesend

1 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • _iancollier
    Ian Collier (@_iancollier) reported from Gravesend, England

    Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

  • hungoverdrawn
    Robert Shaw (@hungoverdrawn) reported from Wainscott, England

    @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

  • bultifish
    Nick Bultitude (@bultifish) reported from Gravesend, England

    Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

  • samanthadoe1
    Samantha Doe (@samanthadoe1) reported from Canvey Island, England

    @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

  • briggsym
    matt (@briggsym) reported from Wickford, England

    @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

  • Lisa2672
    Lisa Philpott (@Lisa2672) reported from Rayleigh, England

    @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

  • suzywotz
    ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported from Gravesend, England

    @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

  • TheSugg
    David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

  • RogerCole10135
    roger cole (@RogerCole10135) reported from Basildon, England

    @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

  • kellydyke08
    Kelly **** (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

  • tmacbond
    Tmak (@tmacbond) reported from Wickford, England

    This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

  • MrsDyer25
    Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

  • RogerCole10135
    roger cole (@RogerCole10135) reported from Basildon, England

    @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • RWheelhouse1
    rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England

    @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

  • coxychris
    chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia why are no one answering your lines all I wanna do is cancel my package

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • hairydalek
    ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, England

    Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia @officialprendie I live in this area and lost connection about 20mims ago. Router is flashing red. I work from home, how long will this take to fix?

  • nottmsteve
    Nottmsteve 🇬🇧 (@nottmsteve) reported

    Had an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased

  • m32925132
    Martin Murphy (@m32925132) reported

    @virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!

  • davaecho
    david hesketh (@davaecho) reported

    @virginmedia after 20 years have just cancelled my contract awful customer service your company will be on its knees if this continues

  • ColinBurman
    Colin Burman (@ColinBurman) reported

    @virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman

  • john1mccarthy
    John M (@john1mccarthy) reported

    @virginmedia I'm shocked!! Someone actually called me just now. Albeit 4 days late, but I guess that's just how you guys work. No real news, I'm still not due any form of service from you until May 14th, so a bit of a waste. Amazing what a bit of negative pr on X can do

  • RonTamblo
    Tamblo (@RonTamblo) reported

    @virginmedia Virgin media is the worst business to get answers from . Either trying to actually speak to someone rather than a Bott who doesn’t understand. Trying to upgrade due to constant messages saying my box needs upgrade and getting no help is a joke !!!!

  • louanne67210968
    louanne smith (@louanne67210968) reported

    @virginmedia are you having problems in Dh47ln area my internet hub will not connect so we have had no internet this afternoon I’ve tried to reset it with no luck

  • ScottishC87
    Scottish (@ScottishC87) reported

    @Ripple300X did you ever get to the bottom of your packet loss issues on Downbad? Speaking to Joby he says you had to stop playing. Having the same issue elsewhere or only on Downbad? I'm trying to talk to Virgin Media just now.

  • EdenPrime88
    AKW (@EdenPrime88) reported

    @virginmedia could you please reply to a complaint submitted for account 141321301 Area 02. The situation has gotten absolutely ridiculous