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Virgin Media

Virgin Media outages and service status in Rayleigh, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Rayleigh, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 11, 7:19 PM GMT+1.
  • 60% Internet (60%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, Ingatestone, Gravesend, and Grays.

CityProblem TypeReport Time
Southend-on-Sea Internet 13 hours ago
Basildon TV 3 days ago
Southend-on-Sea Internet 4 days ago
Southend-on-Sea Total Blackout 6 days ago
Basildon TV 7 days ago
Basildon Internet 9 days ago

Nearby cities with recent reports

Southend-on-Sea

3 recent signals

13 hours ago
Basildon

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • kellydyke08
    Kelly **** (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

  • Tommy_Doyle
    Tommy Doyle 💙 (@Tommy_Doyle) reported from Southend-on-Sea, England

    @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

  • moebius1967
    ron palmer (@moebius1967) reported from Southend-on-Sea, England

    Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    I have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify

  • keldaaa
    Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

  • goonergeek2000
    Gary Thompson (@goonergeek2000) reported from Grays, England

    @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

  • VenusEnvi
    VenusEnvi (@VenusEnvi) reported from Grays, England

    @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

  • GrandmasterAce1
    kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

  • samanthadoe1
    Samantha Doe (@samanthadoe1) reported from Canvey Island, England

    Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

  • moebius1967
    ron palmer (@moebius1967) reported from Southend-on-Sea, England

    @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

  • GrandmasterAce1
    kali ace (@GrandmasterAce1) reported from Grays, England

    Virgin media users any issues 😣?

  • RWheelhouse1
    rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England

    @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    @virginmedia They haven’t got through to anyone to cancel it yet?

  • statusquo44
    Peter Fudge 💙 (@statusquo44) reported from Canvey Island, England

    @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

  • ChrisyL1
    Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • katiewoo26
    katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • softstclaire
    elly ☀️🌷 (@softstclaire) reported

    just actively caught virgin media shutting down my pirate site omfg im distraught

  • caratacus07
    Y Ddraig goch (@caratacus07) reported

    @Mrshaythompson I find Virgin media better, I used to have Sky and when the bad weather came the bloody TV would lose the signal.😮

  • citizen_first25
    citizen_first (@citizen_first25) reported

    @virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed

  • f_a_q
    Faisal A. Qureshi (@f_a_q) reported

    @virginmedia @Stsantek Their piss poor customer service is why I left. Absolutely no respect to long time customers.

  • fluffybubbles73
    steveo (@fluffybubbles73) reported

    If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

  • 1836golftour
    1836golf tour (@1836golftour) reported

    @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

  • mattflack90
    Stato (@mattflack90) reported

    @Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,

  • PDogTricks
    PDogTricks (@PDogTricks) reported

    @ClientsSupTech @missLucy127 Be careful. X is awash with accounts claiming to represent big companies. Only a profile pic given, no website quoted. DM supposedly to identify a customer may in fact be phishing for personal details. If @virginmedia cared they would report such accounts, get them closed down.

  • RodRapid1784
    Sir Rapid Rod (@RodRapid1784) reported

    @virginmedia is there a problem with phone signal atm

  • DevilHatman
    Hatz (@DevilHatman) reported

    @TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site