Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, South Benfleet, Billericay, Canvey Island, Ingatestone, Gravesend, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Internet	11 hours ago
Southend-on-Sea	Internet	21 hours ago
Southend-on-Sea	Internet	21 hours ago
Southend-on-Sea	Wi-fi	1 day ago
Chelmsford	Internet	2 days ago
Basildon	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Katie Purkiss (@KatiePurkiss) reported 4 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  Kelly Bingham (@kelly_bingham2) reported 5 minutes ago from Southend-on-Sea, England

  @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

• 
  grizzly_gooner (@GoonerGrizzly) reported 6 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  Katie Purkiss (@KatiePurkiss) reported 9 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  David Sugg (@TheSugg) reported 10 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  Tolu (@tolu_____) reported 16 minutes ago from Basildon, England

  @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 17 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 17 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Lisa Philpott (@Lisa2672) reported 20 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Paul Dwyer (@pauldee74) reported 33 minutes ago from Grays, England

  @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

• 
  Peter Fudge 💙 (@statusquo44) reported 34 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  Laura Dyer (@MrsDyer25) reported 36 minutes ago from Great Baddow, England

  @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 37 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Em💛 (@emilymorgan_x) reported 37 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Becca (@becshawyer) reported 46 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Tmak (@tmacbond) reported 50 minutes ago from Wickford, England

  @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

• 
  roger cole (@RogerCole10135) reported 51 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Scott Jackson (@AViTSCJ) reported 53 minutes ago from Gravesend, England

  @virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬

• 
  rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported 56 minutes ago from Chelmsford, England

  @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

• 
  Mark Harrison (@maharrison) reported 58 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackson (@shadd4p) reported 7 minutes ago

  @Kirsty_x85 @virginmedia it's just a leaflet you retard.

• 
  Paul foster (@Paulfoster_64) reported 13 minutes ago

  @virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!

• 
  MR COOL (@Lifeline04India) reported 14 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  Chris (@ChrisLew300) reported 15 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 15 minutes ago

  @virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?

• 
  Mark Skid (@YeshuaFoxtrot) reported 19 minutes ago

  does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 19 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 21 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  Daviad Lee (@DeliJoJ82464825) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Jason Wells (@fatmadarkin) reported 25 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies