Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 11/30/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Gravesend, Southend-on-Sea, Grays and South Benfleet.

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City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomBasildon Total Blackout
United KingdomBasildon Internet
United KingdomGravesend Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • Jakec1505 Jake (@Jakec1505) reported from Chelmsford, England

    Virgin media are actually ***************. Worst WiFi I’ve ever had

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • Big_D_2012 Darral.s (@Big_D_2012) reported from Chelmsford, England

    @virginmedia you really have to sort your internet service out shocking!!

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jkirk234 John Kirk (@jkirk234) reported

    @virginmedia another waste of time. not customer service. we were always to to take responsibility and to help not just say sorry cant help. What is the regulators address

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @virginmedia I recently got your latest Hub-5. It however has an issue as confirmed by your customer support, that the "5 GHz Wireless Security Settings" password cannot be updated manually. What is the fix for it?

  • Cazmunch Carrie (@Cazmunch) reported

    @virginmedia I’ve tried on numbers occasions with her to speak with your customer services who advised she didn’t have that package but could offer her another package at a further cost giving her a “deal”

  • UNITE_d_LEEDS UNITEdLEEDS92 (@UNITE_d_LEEDS) reported

    @virginmedia No, just said there was a problem and engineers were trying to fix it!!

  • AndrewBrown25 Andrew Brown (@AndrewBrown25) reported

    @virginmedia Thanks, my internet disconnects when me and my wife are both at work. Usually when we are both in meetings however this happens when one of us are in a meeting. We’ve had this issue before and we were told upgrading to 200 mbps internet would solve it. But no luck

  • hughes_nm neil hughes (@hughes_nm) reported

    @virginmedia We’re off and running again with Virgin Media non existent service! Can you tell me why I have been charged for Netflix when it is included in my package and I haven’t even activated the account. Heartily sick of this. Get it sorted or I am cancelling my DD and we can go to court

  • Mazzykh Marrianne H (@Mazzykh) reported

    @virginmedia No issue locally. The engineer suggested it could be the hub, and he would report it back to you

  • Hipska Thomas Casteleyn (@Hipska) reported

    @virginmedia @hirodaryanani Yes, he can’t reach any IPv6 host/service. Only legacy IP seems to be working.

  • Liquidator22 Liquidator22 (@Liquidator22) reported

    @virginmedia every single time I’ve tried to contact your customer service, I get told that wait times are ‘very high due to unprecedented demand’. What would it take for you to acknowledge that this is just the status quo and that you need to dedicate more resource to it?!

  • boff64 Stephen Bough (@boff64) reported

    @virginmedia BR6 Wi-Fi down?