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Virgin Media outages and service status in Rayleigh, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Rayleigh, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 19, 7:32 PM GMT+1.
  • 59% Internet (59%)
  • 19% TV (19%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Grays, Southend-on-Sea, Basildon, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.

CityProblem TypeReport Time
Grays Internet 11 hours ago
Southend-on-Sea Internet 11 hours ago
Basildon TV 2 days ago
Basildon TV 3 days ago
Southend-on-Sea Internet 4 days ago
Southend-on-Sea Wi-fi 5 days ago

Nearby cities with recent reports

Southend-on-Sea

4 recent signals

11 hours ago
Basildon

2 recent signals

2 days ago
Grays

1 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • GrandmasterAce1
    kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • TheSugg
    David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

  • Cod49ers
    Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

  • _iancollier
    Ian Collier (@_iancollier) reported from Gravesend, England

    Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

  • JamieMeecham
    Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

  • moebius1967
    ron palmer (@moebius1967) reported from Southend-on-Sea, England

    I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

  • wonky61shaky
    Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England

    @virginmedia When are you going to refund me for many days without a wifi signal

  • MidkentTravel
    MidKent Travel (@MidkentTravel) reported from Gravesend, England

    @virginmedia Can you please private message me, I have a log on issue.

  • KatiePurkiss
    Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England

    @virginmedia They haven’t got through to anyone to cancel it yet?

  • MrChips2000
    MrChips (@MrChips2000) reported from Grays, England

    @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

  • pauldee74
    Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

  • moebius1967
    ron palmer (@moebius1967) reported from Southend-on-Sea, England

    Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

  • rrrussboy
    Russell Norris (@rrrussboy) reported from Southend-on-Sea, England

    @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

  • hairydalek
    ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, England

    Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

  • kellydyke08
    Kelly **** (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

  • Lisa2672
    Lisa Philpott (@Lisa2672) reported from Rayleigh, England

    @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brummiedebz
    Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported

    @virginmedia I mean it seems like quite a few places are having the same issue

  • MrZacJamesB
    Mr B’s History (@MrZacJamesB) reported

    @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

  • gwfvrowell
    Garry (@gwfvrowell) reported

    No Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia

  • Sunlunfan
    Sunlunfan (@Sunlunfan) reported

    @Simon_Whale @virginmedia Having a similar issue. They deadlocked my complaint and now want £362. CISAS not particularly helpful, directing me back to virgin to get evidence

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @virginmedia Do better for your customers. Take the feedback on board and amend your help pages to include the streaming box. Walk in our shoes and think how you feel when a big company treats you like dirt and still takes your money without a problem.. but you won't .

  • mullengary92
    Gary Mullen (@mullengary92) reported

    @Simon_Whale @virginmedia I had a huge bill and never paid it Not heard back from them

  • Ash_GW
    Ash (@Ash_GW) reported

    Oi @virginmedia yer service is awful. What am I paying you for when I'm having to now watch the game on mobile data? Wastemen

  • LordCornelius2
    LordCornelius (@LordCornelius2) reported

    Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

  • hollypolls
    Sammi Todd (@hollypolls) reported

    @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub

  • Thomasf47338694
    Thomas feerick (@Thomasf47338694) reported

    @GarethOCal Is there any chance gareth that they would bring back the simulcasts? They were great 2fm with network 2. Maybe irelands classic hits with virgin media?