Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Grays, Basildon, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.

City	Problem Type	Report Time
Southend-on-Sea	Internet	2 hours ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	3 days ago
Grays	Internet	4 days ago
Southend-on-Sea	Internet	4 days ago
Basildon	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Kim Baker was Lovett (@Kimlovett) reported 54 seconds ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  Russell Norris (@rrrussboy) reported 1 minute ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  ML Shelton (@Bomber_RBS) reported 2 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

• 
  Kelly **** (@kellydyke08) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  Chris L (@ChrisyL1) reported 9 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

• 
  Lisa Philpott (@Lisa2672) reported 12 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 17 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Robert Shaw (@hungoverdrawn) reported 18 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  Em💛 (@emilymorgan_x) reported 20 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  ron palmer (@moebius1967) reported 21 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  grizzly_gooner (@GoonerGrizzly) reported 24 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  Matt Frow (@Matty411) reported 31 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Andrew Owen (@owensirons93) reported 34 minutes ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 36 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  Laura Dyer (@MrsDyer25) reported 51 minutes ago from Great Baddow, England

  @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

• 
  Russell Norris (@rrrussboy) reported 53 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 57 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Claire - with a capital C (@c1ormy) reported 57 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  Lisa Philpott (@Lisa2672) reported 59 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 60 minutes ago from Gravesend, England

  @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denise Swif5 (@DeniseSwif5) reported 2 minutes ago

  Virgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke

• 
  Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported 8 minutes ago

  @virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?

• 
  Dan Worley (@worleyyy) reported 12 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  Kat Jackson (@KatReynolds5) reported 12 minutes ago

  @virginmedia internet out again. This is the 5th week now for UB10 area. Still saying fix date of 17th July when it’s the 21st today. Any update please?!!?

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @virginmedia You don't need a contact number you can clearly see my name my postcode is Nosey number 4koff and yes I WAS the account holder 9:23 AM 9:23 AM What I posted on x was A LEGAL NOTICE because you constantly marked my credit file after 30+ years as a customer, I gave you 30 days notice and you billed me for 2 months, also you conned me into believing I got a cheaper tariff if I took out an o2 simcard, then you told me o2 was nothing to do with you and I would have to contact o2, since the day the contract was taken out I HAVE NEVER used the simcard an I'm in the process of issuing a claim against virgin media to recover all the money taken from my account from o2 I have emailed the ombudsman over this. 9:31 AM 9:31 AM Oh how nice as I'm talking to you I get a threatening text you will apply charges if I don't return your crap as per terms and conditions, how about I charge you £7.50 per week for the space you rented from me ?, this conversation will be posted in its entirety

• 
  Berk (@trapdoor456) reported 14 minutes ago

  @ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...

• 
  jpk (@jpk44092120) reported 14 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer

• 
  RK8 (@Rahul_Kotecha) reported 15 minutes ago

  @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

• 
  TheWho87 (@TheWho87) reported 16 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  Alan Roberts (@AlanRob68902430) reported 17 minutes ago

  Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises