Virgin Media outages and service status in Rayleigh, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Rayleigh, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 2, 12:39 PM GMT+1.
- Internet (62%)
- Wi-fi (23%)
- TV (15%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, Basildon, Southend-on-Sea, Billericay, Wickford, Chelmsford, Sheerness, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend
|
Internet | 12 hours ago |
|
Basildon
|
Wi-fi | 2 days ago |
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Basildon
|
Internet | 5 days ago |
|
Southend-on-Sea
|
TV | 7 days ago |
|
Billericay
|
Internet | 10 days ago |
|
Southend-on-Sea
|
Internet | 12 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Nick Bultitude (@bultifish) reported from Gravesend, EnglandHmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Rachel Romain (@RERomain) reported from Chelmsford, England@virginmedia It has been almost 30 years since he was a new customer... 🙃
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Helen Dickens (pinknblue):) (@pinknblue) reported from Southend-on-Sea, England@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England@virginmedia They haven’t got through to anyone to cancel it yet?
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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Tommy Doyle 💙 (@Tommy_Doyle) reported from Southend-on-Sea, England@virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?
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Peter Fudge 💙 (@statusquo44) reported from Canvey Island, England@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee
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Kate Crisp (@kec1964) reported from Grays, England@virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, EnglandSadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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MrChips (@MrChips2000) reported from Grays, England@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I raised the complaint on 14/7 and I’ve heard nothing
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⚒Adrian Smith⚒ (@adiesmith64) reported from Southend-on-Sea, England@KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!
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MidKent Travel (@MidkentTravel) reported from Gravesend, England@virginmedia Can you please private message me, I have a log on issue.
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?
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Becca (@becshawyer) reported from Wickford, England@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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prashanth (@trulyprashanth) reported@virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.
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Ben C (@BenChubb4) reportedHey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday
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karen (@karenwigg1) reported@virginmedia Everyone apologises, but I'm left with paying for a service that I can't use. It seems Virgins's time is more valuable than mine bc I'm threatened with a £25 fine if I miss the appt.. I feel that I'm owed at least some sort of refund for ny inconvenience and loss of service
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beir13346 (@beir13346) reported@virginmedia there has been intermittent signal in the Salford area on and off for mo this. What is going on with your service? Yes I have already signed in and run the diagnostics.
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Colin Burman (@ColinBurman) reported@virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman
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Big Spice (@bigmanspice) reportedVirgin Media won’t let me cancel my contract in peace kmt
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Stanley Percival Simmonds (@simmo1024) reportedIn addition, ISP have controls that block content. Virgin Media for example have a fairly fine-tunable system. If you go into any school of college, their internet is filtered. The technology exists to enable the bill payer to control internet access. But of course this is not, and never has been about protecting children, it is about digital ID.
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s★🇵🇸🇵🇸 (@cosmicflame56) reportedvirgin media is genuinely so ******* **** it’s always losing its service im cancelling this **** membership **** the ceo for making such a **** wifi source dumb toad
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Chib Ma Nib (@chibmanib) reported@virginmedia Gonna have to call cos the service checker doesn't help at all
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.