Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Grays, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	5 days ago
Chelmsford	Internet	5 days ago
Basildon	Wi-fi	5 days ago
Southend-on-Sea	Internet	6 days ago
Southend-on-Sea	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Laura Dyer (@MrsDyer25) reported 50 seconds ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 2 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  James Young (@jamesrfyoung) reported 7 minutes ago from Wickford, England

  @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

• 
  lindsay wood (@Dearnormajeane) reported 8 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Katie Purkiss (@KatiePurkiss) reported 10 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  grizzly_gooner (@GoonerGrizzly) reported 16 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  matt (@briggsym) reported 23 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Kelda🥤 (@keldaaa) reported 28 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  Colin Nickless (@NicklessColin) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Russell Norris (@rrrussboy) reported 35 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Marc Tobin (@Cod49ers) reported 36 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  Samantha Doe (@samanthadoe1) reported 37 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  ron palmer (@moebius1967) reported 38 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  Russell Norris (@rrrussboy) reported 40 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Tmak (@tmacbond) reported 41 minutes ago from Wickford, England

  @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

• 
  Katie Williams (@katie_2521) reported 44 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  David Sugg (@TheSugg) reported 46 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  Kelly Bingham (@kelly_bingham2) reported 49 minutes ago from Southend-on-Sea, England

  @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

• 
  Mark Harrison (@maharrison) reported 50 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported 59 minutes ago from Chelmsford, England

  @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MozzaEV (@mozzaev) reported 6 minutes ago

  @virginmedia @Smallworth_xx We pay for a service and you are not delivering the required service will you or @SkySports be offering us a refund?? Watching it on a tablet, phone or laptop is not the same...

• 
  Peter Cotton (@pcisaram1956) reported 13 minutes ago

  Any one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia

• 
  Ade Luxton (@adelux68) reported 17 minutes ago

  @virginmedia @Smallworth_xx So how much are we getting off next Months bill as you charge us for a service you are not providing

• 
  PC (@caffeinevilla) reported 18 minutes ago

  @virginmedia I have been without broadband or landline for nearly 24 hours now. Shown as outage on official site. Signed up for updates. Got notified it’s solved. It isn’t. Official site says it’s still down. Estimated to be back by…. Wednesday!!!!

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 21 minutes ago

  @_hayleighhxo @virginmedia It's stupid ruined it last night cudnt watch cas vs hull let's see wt next games like thank god St's wakeys not on the red button hate to think what other two games are gonna be like useless

• 
  Spencer Harbar (@harbars) reported 23 minutes ago

  eight minutes and counting with easily the worst customer service from @virginmedia who do everything to avoid actually listening to what a customer says and wastes their time

• 
  Jimmy Swanston (@jimswanstonlive) reported 24 minutes ago

  @virginmedia @EllisMartin Hoping for refund on it everyday there seems to be a problem with my broadband or tv and pay enough money each month

• 
  FNATIC Saltyy (@saltyy_savage) reported 27 minutes ago

  @BrophersX @virginmedia They are one of the worst for communication. Also trying to increase my package price while I've had these issues for weeks is just hilarious

• 
  Magic A-J (@Johnsonio) reported 30 minutes ago

  @virginmedia wasted my time talking to your customer services. My contract is up, you’re offering me same package for £27pm online and asked customer service for a better deal and they offer me £43pm! Guess I’ll go elsewhere then

• 
  Dai boy (@Daibish79) reported 31 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia