Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, Ingatestone, Gravesend, and Grays.

City	Problem Type	Report Time
Basildon	TV	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Total Blackout	5 days ago
Basildon	TV	6 days ago
Basildon	Internet	8 days ago
Basildon	TV	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Katie Purkiss (@KatiePurkiss) reported 3 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  lindsay wood (@Dearnormajeane) reported 10 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Kelda🥤 (@keldaaa) reported 14 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  Colin Nickless (@NicklessColin) reported 21 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Lisa Philpott (@Lisa2672) reported 27 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  kali ace (@GrandmasterAce1) reported 29 minutes ago from Grays, England

  Virgin media users any issues 😣?

• 
  roger cole (@RogerCole10135) reported 33 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Samantha Doe (@samanthadoe1) reported 33 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  LiisaJane'x (@LiisaJane) reported 34 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Becca (@becshawyer) reported 34 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Penny Rolfe (@wonky61shaky) reported 37 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  Lisa Philpott (@Lisa2672) reported 37 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Rachel Romain (@RERomain) reported 41 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  James Young (@jamesrfyoung) reported 44 minutes ago from Wickford, England

  @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

• 
  Paul Parker (@paulparker81) reported 48 minutes ago from Basildon, England

  @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

• 
  kali ace (@GrandmasterAce1) reported 51 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 54 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Russell Norris (@rrrussboy) reported 56 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 56 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  Russell Norris (@rrrussboy) reported 58 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Kirk (@doubledutch13) reported 9 minutes ago

  @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow

• 
  Dan Worley (@worleyyy) reported 13 minutes ago

  @Ofcom @virginmedia I am glad to see you get your come uppence. Im still trying to leave you after a full year of terrible low speeds. Trying to force me into paying a leaving fee of £400 even though you do not provide a proper service. @Ofcom what do I do??? I'm fed up of poor service.

• 
  emma 💜 (@lovrlwtt) reported 13 minutes ago

  oh my days virgin media had me arguing w a guy in india until i said im closing the account cancel everything was then transferred to a man with a british accent and was trying to make me keep the account and they can get it sorted. funny how that works

• 
  elly ☀️🌷 (@softstclaire) reported 14 minutes ago

  just actively caught virgin media shutting down my pirate site omfg im distraught

• 
  Dr A (@thetweetslayer) reported 16 minutes ago

  03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

• 
  Julia Coombs (@JuliaCoombcj) reported 17 minutes ago

  @Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?

• 
  QualiaAddict (@QualiaAddict) reported 18 minutes ago

  @Stsantek @virginmedia Unfortunately you will find EE is just as bad.

• 
  b (@ihavejordans) reported 22 minutes ago

  @BobbyMan747 @Virgin Personally i was thinking of making the switch to Virgin Media, but the last couple of weeks i have been hearing a lot of this. I thought they had sorted out their issues, but it appears they haven't.

• 
  estevén (@superpaddiepads) reported 24 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  C Rouchelle 🇪🇺 (@Rouchelle_C) reported 30 minutes ago

  I've been a virgin media customer for a couple of days and already had terrible customer service lol