Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 02/03/2026 18:10

February 03: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: South Benfleet, Gravesend, Southend-on-Sea, Basildon, Grays, Canvey Island and Chelmsford.

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City Problem Type Report Time
United KingdomSouth Benfleet Internet
United KingdomGravesend Internet
United KingdomGravesend Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomBasildon Internet
United KingdomBasildon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • kelly_bingham2 Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England

    @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • ChrisyL1 Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • trannymum Lyn Matthews (@trannymum) reported

    @virginmedia Still no service I am just about to call our local paper. You are going to lose customers here. #VirginUseless #virginmediadown

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @virginmedia Today it's still rubbish. Constant buffering, interruptions and nonsense. Worst broadband provider @virginmedia considering I pay over £40 a month for this.

  • xTJSx 𝓣𝓻𝓪𝓬𝓮𝔂 (@xTJSx) reported

    No service all day from @virginmedia in PE4 area of #Peterborough now saying not back til 6.30. Gonna be lots of unhappy people if it’s not back for the #ENGvDEN game 🙄 #eng

  • mangowhizz Mango Whizz (@mangowhizz) reported

    It turns out that after you’ve ditched Virgin Media for having treated you like crap for several years, they transition remarkably seamlessly into the ‘needy ex-boyfriend who desperately wants to get back together’ role 🙄

  • kereeshasophia1 kereeshasophia (@kereeshasophia1) reported

    @virginmedia Have you actually ready my issue? You have confirmed it’s your error! But can’t refund me! Honestly! Oh to make matters worse your internet has just cut off!!

  • Olivial44600717 Olivia_louise (@Olivial44600717) reported

    @virginmedia how come my virgin media WiFi is not working at all? There is no Internet + yes I have done more tests + reset it everything update your service status page pls as there's clearly a problem in the NE8 area ! Its getting a joke.I am not doing the same thing 10 times

  • hollis_mr Mr I Hollis (@hollis_mr) reported

    @virginmedia why am I seeing a charge on my bill for £6.07 plus VAT to phone YOU up about the terrible service you are providing on our broadband? Refund please...appauling!!

  • mixindave D (@mixindave) reported

    @virginmedia The issue was reported here so I’m assuming it will auto refund our balance?

  • 5teveTw33t Steve Clark (@5teveTw33t) reported

    @virginmedia since your engineers came today to fix the phone, we now still have no phone and they’ve also left us with no broadband. We were better off before they came. No news on any fix. What’s happening?

  • MickyJones_ Michael Jones (@MickyJones_) reported

    @virginmedia Been down on and off all day