Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Billericay, Gravesend, Basildon, Chelmsford, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	TV	11 hours ago
Southend-on-Sea	Internet	21 hours ago
Billericay	TV	2 days ago
Southend-on-Sea	Wi-fi	2 days ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Paul Dwyer (@pauldee74) reported 33 seconds ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 7 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  LiisaJane'x (@LiisaJane) reported 12 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Russell Norris (@rrrussboy) reported 13 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  Katie Purkiss (@KatiePurkiss) reported 23 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Penny Rolfe (@wonky61shaky) reported 25 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  kali ace (@GrandmasterAce1) reported 31 minutes ago from Grays, England

  Virgin media users any issues 😣?

• 
  MidKent Travel (@MidkentTravel) reported 33 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

• 
  ron palmer (@moebius1967) reported 39 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Russell Norris (@rrrussboy) reported 41 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  matt (@briggsym) reported 42 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Mark Harrison (@maharrison) reported 46 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Katie Williams (@katie_2521) reported 49 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 51 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  Samantha Doe (@samanthadoe1) reported 51 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  grizzly_gooner (@GoonerGrizzly) reported 51 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Matt Frow (@Matty411) reported 52 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Kelly Bingham (@kelly_bingham2) reported 52 minutes ago from Southend-on-Sea, England

  @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

• 
  David Sugg (@TheSugg) reported 56 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  Lisa Philpott (@Lisa2672) reported 60 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris8854.bskysocial (@chris327759) reported 3 minutes ago

  @virginmedia The outage is in my area (Hampshire) but this has now been going on since 1041am, 4 hours ago!

• 
  Big Ape (@keithman45) reported 3 minutes ago

  Hi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?

• 
  N5 (@HollowayRd73) reported 4 minutes ago

  @Benleo @virginmedia I think #Vodafone takes some beating in the crap call centre department, but I feel your pain

• 
  C Morris (@crm_uk) reported 5 minutes ago

  @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈

• 
  concerned (@concern58583359) reported 12 minutes ago

  @Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!

• 
  Kate Cooper (@katecooper1957) reported 16 minutes ago

  @SimonBird73 @Benleo @virginmedia They’re absolutely awful Impossible to understand

• 
  CK (@chris_k_90) reported 17 minutes ago

  @Benleo @virginmedia One of the worst companies I've had to deal with as well, other than British Gas. I can't wait to leave when my contract ends.

• 
  Chris 🍺 (@cbm64) reported 17 minutes ago

  @Benleo Some years back I was having awful issues with VirginMedia. On one visit my then 3yr old son looked at the engineer and said in a super clear voice - Sky is even better - the tag line at the time. The chap and I stopped arguing and just started laughing our asses off!

• 
  Martin Harrison (@MartHarrison) reported 17 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  LWT Martin (@LWTMartin) reported 21 minutes ago

  @Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.