Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Wickford, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.

City	Problem Type	Report Time
Basildon	Internet	21 hours ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	2 days ago
Grays	Wi-fi	2 days ago
Southend-on-Sea	Internet	3 days ago
Wickford	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Em💛 (@emilymorgan_x) reported 4 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Kim Baker was Lovett (@Kimlovett) reported 4 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  David Sugg (@TheSugg) reported 6 minutes ago from Gravesend, England

  @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

• 
  Tmak (@tmacbond) reported 16 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  Rachel Romain (@RERomain) reported 20 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  lindsay wood (@Dearnormajeane) reported 20 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Katie Purkiss (@KatiePurkiss) reported 24 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  Mark Pashby (@MarkPashby) reported 25 minutes ago from Southend-on-Sea, England

  @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

• 
  Russell Norris (@rrrussboy) reported 26 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Paul (@Paul07852224) reported 39 minutes ago from Chelmsford, England

  @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

• 
  Lisa Philpott (@Lisa2672) reported 41 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Paul Dwyer (@pauldee74) reported 44 minutes ago from Grays, England

  @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

• 
  Samantha Doe (@samanthadoe1) reported 47 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  kali ace (@GrandmasterAce1) reported 52 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  grizzly_gooner (@GoonerGrizzly) reported 52 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  katie lee (@katiewoo26) reported 54 minutes ago from Chelmsford, England

  @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

• 
  Katie Purkiss (@KatiePurkiss) reported 57 minutes ago from Southend-on-Sea, England

  . @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄

• 
  LiisaJane'x (@LiisaJane) reported 58 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  matt (@briggsym) reported 59 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Mark Harrison (@maharrison) reported 60 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌈april🐾 (@77razr) reported 9 minutes ago

  Im back online. Spent hours troubleshooting our new router which was only doing Ethernet and not wireless. I lug my pc downstairs to check the settings. OUR PRINTED PASSWORD IS MISSING TWO ******* CHARACTERS **** VIRGIN MEDIA **** YOU

• 
  Paul Tee (@Nokkapie) reported 10 minutes ago

  Yes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!

• 
  Jim Bauld (@jimbauld) reported 10 minutes ago

  @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

• 
  Barry Stevens (@BarryStevens75) reported 12 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 12 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Sinead Nash (@nashs) reported 16 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Kev (@victor50) reported 17 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  sam (@5amcoek) reported 22 minutes ago

  @virginmedia Is there any more detail on the fix? It just keeps getting pushed back every couple of hours

• 
  kieran Phillpot (@K_Phillpot) reported 32 minutes ago

  @virginmedia shocking shocking behaviour from your colleagues on hold for 26 mins then I explain my issue your guys just hang up??

• 
  Scuba (@RomeoLabia) reported 34 minutes ago

  Virgin Media (VM) "text stop to 30247" Me "stop" to 30247 VM - HA! here's some more marketing. VM - click here to unsubscribe from emails Me - clicks unsubscribe VM link is expired VM "text stop to 2394" me "stop" to 2394" VM - HA! don't be stupid, here's some more **** off