Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Canvey Island, Basildon, Chelmsford, Gravesend, Grays and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Wi-fi | |
| Canvey Island |
Internet | |
| Basildon |
Wi-fi | |
| Chelmsford |
Total Blackout | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Gravesend, England
Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia why oh why do you keep sending me paper bills AND charging me for them, I have never asked for a paper bill and have phone to cancel them twice 😡🤬 and this morning what do I get 😡😡😡
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Faulty equipment, price rise and awful customer service.
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nickihendrix
(@nickihendrix4) reported
from
Basildon, England
@virginmedia what the actual **** is wrong with you people if it was phone bill you guys would have deducted all long time ago but y’all don’t want me to make calls and y’all decided not to warn us either. I swear to God I’m not paying my bill this month periodt
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Laura Elliott
(@LAURABELLE72) reported
from
Thundersley, England
Have some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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Debz Glover😜
(@DebzGlover) reported
from
Basildon, England
@virginmedia Hi, no service issues in my area according to your website
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia No advice, no contact = appalling service. This is the problem!
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
@Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
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Namron #FBPE
(@NormanStiff) reported
from
Grays, England
@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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Football 4 All
(@WUFC2005) reported
from
Southend-on-Sea, England
@virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TomF
(@honoredeballsac) reported
@virginmedia "We've received your complaint" is not entirely, or at all, accurate, then, is it?
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Ⓢⓚⓘⓟⓟⓨ🇺🇦
(@pipebrush) reported
@big_copper @virginmedia Get a mesh network and then virgin is great. The hubs are awful though
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Marc
(@Marc251983) reported
@Bennicut @virginmedia Ffs. Yet you need to be down 48 hours to be compensated
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Mary N-T
(@MaryNT16) reported
@virginmedia The new estimated fix time is 9:00 on 17th November. That is a long time to wait. We have been without fully functioning TV & broadband since 10th November. The service is currently intermittent which makes working from home difficult. This is unacceptable. @LutzSchueler
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themillerseve15
(@themillerseve15) reported
@WeAreOpenreach why has your subcontractor Kelly Communications cut my Virgin media connection while installing next doors BT Openreach? Leaving a family without Internet or TV for 5 days and counting? Marketing ploy? I wouldn't dream of becoming a customer BTW.
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Anthony
(@AntJack81) reported
@virginmedia Hi. It seems to be a problem with the power supply (not good when it's new!) but I've got a spare so it's fine now.
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John c 🎮
(@GlobalFunk_) reported
@Siimssyy1 @virginmedia Lad this is literally what I was dealing with every game for months and for months they said nothing was wrong, they are just terrible for gaming. Changed to BT and never had an issue.
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🥟
(@tulipths) reported
99 problems and virgin media takes up 90 of them.
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graham littler
(@adelwire) reported
@virginmedia I would like to talk to a human about poor Internet. If that's too hard for a communications company, an email address with a human at the other end. No BOTS! Graham
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iamscorchy
(@iamscorchy) reported
@virginmedia still having issues with router after the outage/repair has been sorted?