Virgin Media outages and service status in Rayleigh, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Rayleigh, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 9:32 AM GMT+1.
- TV (82%)
- Internet (10%)
- Wi-fi (6%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, Gravesend, Chelmsford, Grays, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
TV | 2 days ago |
|
Southend-on-Sea
|
TV | 4 days ago |
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Southend-on-Sea
|
Internet | 4 days ago |
|
Billericay
|
TV | 5 days ago |
|
Southend-on-Sea
|
Wi-fi | 5 days ago |
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Southend-on-Sea
|
Internet | 5 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, EnglandSadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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Robert Shaw (@hungoverdrawn) reported from Wainscott, England@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
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Rob Green Jnr (@rob_green86) reported from Thundersley, England@westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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Claire - with a capital C (@c1ormy) reported from Gravesend, England@virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices
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Nigel Rumsey (@nigelrumsey) reported from Gravesend, England@virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandWow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee
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LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
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Jamie Meecham🏳️🌈♥️ (@JamieMeecham) reported from Canvey Island, England@virginmedia Hopefully the confirmation of the rude man losing his job.
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported from Gravesend, England@JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?
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David Sugg (@TheSugg) reported from Gravesend, England@virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?
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David Sugg (@TheSugg) reported from Gravesend, England@virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conor Swifty (@ConorSwifty) reported@virginmedia hello Virgin Media had a dodgy phone call from +442045148789 saying it's Virgin/O2 trying to end contracts early for upgrading & wanted details while the lady spoke poor English & kept saying eh 24/7.
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anubisgate (@anubisgate1977) reported@Benleo @Iwontcalmdown @virginmedia They really are the worst company got rid of them finally but they still kept taking money.
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Carrie (@IamCarrieagain) reported@virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any
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Dave (@DaveWW1877) reported@virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager. 😡
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Dave (@DaveWW1877) reported@virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager
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Chrissie (@Luv_Farmers) reported@Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected
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Jen 🏴🇬🇧🇮🇱🍷 (@mrsjen2023) reported@virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise
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Martin (@Hmartin1Martin) reported@BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot
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Shalini Varma (@ShaliniVar) reported@Benleo @virginmedia Bin the TV I did years ago it's garbage just go to w Netflix or something what's the point of all the hassle for garbage tv
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Richard (@xTHEDROIDx) reported@virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.