Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Grays, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	4 days ago
Chelmsford	Internet	4 days ago
Basildon	Wi-fi	5 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  ron palmer (@moebius1967) reported 3 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Lisa Philpott (@Lisa2672) reported 5 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Laura Dyer (@MrsDyer25) reported 7 minutes ago from Great Baddow, England

  @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

• 
  katie lee (@katiewoo26) reported 12 minutes ago from Chelmsford, England

  @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

• 
  Katie Purkiss (@KatiePurkiss) reported 14 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  Mark Harrison (@maharrison) reported 20 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  VenusEnvi (@VenusEnvi) reported 35 minutes ago from Grays, England

  @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

• 
  Tmak (@tmacbond) reported 36 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  Katie Williams (@katie_2521) reported 38 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  john perreira (@johnperreira) reported 39 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  WeHateHills (@WeHateHills) reported 41 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  Robert Shaw (@hungoverdrawn) reported 42 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  Kelly Bingham (@kelly_bingham2) reported 43 minutes ago from Southend-on-Sea, England

  @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

• 
  Jon Read (@joniread68) reported 44 minutes ago from Great Baddow, England

  Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

• 
  Tolu (@tolu_____) reported 48 minutes ago from Basildon, England

  @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

• 
  Simon Norris (@sinozza) reported 51 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported 52 minutes ago from Billericay, England

  @virginmedia me19 postcode broadband down please advise

• 
  Russell Norris (@rrrussboy) reported 55 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  David Sugg (@TheSugg) reported 56 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  MidKent Travel (@MidkentTravel) reported 59 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tracey johnson (@traceyjohnson44) reported 9 minutes ago

  @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

• 
  Anne Bradford (@AnneGBradford) reported 9 minutes ago

  So had a request from what was supposed to be your help care centre - but they are a scam!! @virginmedia

• 
  Kathleen Peters (@kathleenp442) reported 10 minutes ago

  @virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!

• 
  john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported 12 minutes ago

  Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 13 minutes ago

  @virginmedia 23 years as a customer I have just had to cancel due to your rep being unable to offer any kind of deal remotely close to what I am currently paying for this years renewal

• 
  Rapidlygreying (@rapidlygreying) reported 16 minutes ago

  @virginmedia @Smallworth_xx This came up last weekend... how hasnt it been sorted in time between? How wasnt it sorted during the summer if its an issue? Why do we pay so much money for terrible service

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 17 minutes ago

  THREAD 5 — VODAFONE, BT AND THE TELECOMS NETWORK The French side is only part of the story. In Britain, telecommunications companies have developed programmes providing connectivity through charities and other organisations supporting people experiencing digital exclusion. Vodafone is one of the clearest examples. Its charities.connected programme provides participating charities with SIM cards carrying data, calls and texts. Vodafone has documented the scheme being used by organisations supporting refugees and asylum seekers. Then there is BT. This is different because it isn’t a charitable donation. In March 2024, the Home Office awarded BT a £528,000 contract for data-only SIM cards for asylum seekers. The contract was procured by the Home Office team responsible for asylum support, resettlement and non-detained accommodation. And this is only part of the corporate network. Virgin Media O2 is involved in the National Databank, Community Calling and technology-lending programmes. Three is another major National Databank connectivity partner. The technology companies aren’t operating in isolation. They connect into a much wider system. And that brings us to the National Databank.

• 
  Sam Rees (@SamReesO) reported 18 minutes ago

  @StephenP311275 @virginmedia I can tell you now you will not get better service. They are all as bad as eachother now. Plus you can inly get Sky Stream now which is crap! No recordings 🙄

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 20 minutes ago

  Yet again it’s not working! Sort it out @virginmedia #SkySportsPlus

• 
  FNATIC Saltyy (@saltyy_savage) reported 21 minutes ago

  @BrophersX @virginmedia They are one of the worst for communication. Also trying to increase my package price while I've had these issues for weeks is just hilarious