Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Grays, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Southend-on-Sea	Internet	13 hours ago
Southend-on-Sea	Internet	18 hours ago
Chelmsford	Internet	1 day ago
Basildon	Wi-fi	2 days ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Penny Rolfe (@wonky61shaky) reported 6 seconds ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  Thomas Hapgood (@Tiger118118) reported 2 minutes ago from Basildon, England

  **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

• 
  David Sugg (@TheSugg) reported 4 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

• 
  roger cole (@RogerCole10135) reported 8 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Matt Frow (@Matty411) reported 14 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Russell Norris (@rrrussboy) reported 16 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  Rob Green Jnr (@rob_green86) reported 16 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  grizzly_gooner (@GoonerGrizzly) reported 22 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 23 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  Paul Dwyer (@pauldee74) reported 24 minutes ago from Grays, England

  @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

• 
  Claire - with a capital C (@c1ormy) reported 25 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  VenusEnvi (@VenusEnvi) reported 26 minutes ago from Grays, England

  @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

• 
  matt (@briggsym) reported 32 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 33 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Russell Norris (@rrrussboy) reported 46 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Katie Purkiss (@KatiePurkiss) reported 51 minutes ago from Southend-on-Sea, England

  . @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄

• 
  MidKent Travel (@MidkentTravel) reported 52 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

• 
  Katie Williams (@katie_2521) reported 53 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Russell Norris (@rrrussboy) reported 53 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Katie Purkiss (@KatiePurkiss) reported 59 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 2 minutes ago

  @virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.

• 
  .Bad (@Badmufc) reported 3 minutes ago

  Hey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭

• 
  🇬🇧 Rob @No-Bull-Politics 🇬🇧 (@bull_robin56713) reported 3 minutes ago

  @virginmedia I'm sure I'm not alone in having asked you to reduce my service, such as cancelling a second set-top box, in order to reduce my bills. As you can see here I asked for my bills to be reduced in Jan 2024. Yet notice how those bills have crept up again ever since. There has been no increase or improvement in the service you provide to justify this. According to my analysis, despite having gained a better paid job recently, my net income is down 4.2% compared with 5 years ago. Like many, I am going to have to tighten my belt, and those bills that increase without any prior warning must be the first to go.

• 
  Craig (@Scrumpyjackfan) reported 4 minutes ago

  @denchaser @virginmedia I left after 25 years with them, unfortunately their customer service is really bad. I’ve spent hrs waiting and dealing with them only on a couple of things but jeez it’s hard work.

• 
  Darc Knight (@DarcKni68649817) reported 6 minutes ago

  It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia can you explain this bullshit?

• 
  James (@jamestaylor1) reported 10 minutes ago

  @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin

• 
  Trevor Hambley (@1bigtrev) reported 10 minutes ago

  @biggle1908 I changed to Virgin media for that same reason. Very happy customer.

• 
  Darren Seaton (@seatzie) reported 14 minutes ago

  @virginmedia internet down since middle of night not just wifi the tv box is also complaining no Ethernet connection have rebooted unplugged etc twice do I have to phone or is there anything else? Area checker says no issues

• 
  sirkeirstalin (@stalinoverlord) reported 14 minutes ago

  @biggle1908 I've been with Virgin Media since they were called NTL. I did switch to BT for a spell, but the speed was **** in comparison; I soon went back to Virgin Media. This is just for the internet, though.

• 
  Frazzz (@FrazzzYT) reported 19 minutes ago

  "There is intermittent signal in your area" so what did @virginmedia spend nearly a week destroying the Internet in this area actually fix... can't wait to leave once Openreach finish their build in this area. Sick of terrible service. Trying to run a business lol