Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 12/23/2025 22:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Canvey Island, Chelmsford, Gravesend, Grays and South Benfleet.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • LawroGardiner Lawrence Gardiner ➡️ (@LawroGardiner) reported from Basildon, England

    @Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    @virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    @virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently

  • karl_holden Karl Holden (@karl_holden) reported from Gravesend, England

    @virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.

  • claire_m_willia Claire Williams (@claire_m_willia) reported from Gravesend, England

    @virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia No I've not I will call and cancel my package over the weekend

  • marcsnappy Marc Corn (@marcsnappy) reported from Basildon, England

    Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.

  • shannonispeng S H A N (@shannonispeng) reported from Southend-on-Sea, England

    @virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming

  • dickinson_mark mark Steven (@dickinson_mark) reported from Southend-on-Sea, England

    @virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now

  • RyanTCB Ryan (@RyanTCB) reported from Basildon, England

    I hate phoning virgin media at weekends and getting the Indian support centre 🤬

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now

  • kellydyke08 Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    @virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡

  • sharonblaxland Sharon (@sharonblaxland) reported from Southend-on-Sea, England

    @virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳

  • tommyewing84 Tom (@tommyewing84) reported from Gravesend, England

    @virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh

  • Damboye Damilola Adeboye (@Damboye) reported from Tilbury, England

    Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better

  • LIHT80 Lad In His Thirties (@LIHT80) reported from Wickford, England

    @SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    @virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LokoMorroco James (@LokoMorroco) reported

    @the_pieface @virginmedia Yes, overall quality is absolutely shocking, would advise anyone never to use @virginmedia

  • jasonahmed85 Jason Ahmed (@jasonahmed85) reported

    @virginmedia No problem. I will do this now

  • kcarter2209 kieron (DRAZIK82) (@kcarter2209) reported

    @the_pieface @virginmedia Same here, i have 1gb fibre with them and my speeds have been no higher than 300mb the last few weeks and my tivo boxes keep losing signal.

  • CalmCrystal1 louren100 (@CalmCrystal1) reported

    @mouthwaite @virginmedia Virgin have been absolutely shocking through lockdown. Useless at giving advice over the phone and refusing to come out to fix the problem. Roll on April when my contract finally ends...

  • AdamProcter9 Adam Procter (@AdamProcter9) reported

    @the_pieface @virginmedia Mine used to be the same mate constant drops and cutting out has multiple engineers tell me nothing was wrong, then I switched the BT Gigabit had it for around 6 months now without 1 single issue mate

  • DavidBoucher16 David Boucher (@DavidBoucher16) reported

    @virginmedia your broadband is down in our area and and not due to be sorted until 4pm😡

  • JamieWilliams1 JamieWilliams (@JamieWilliams1) reported

    @the_pieface @virginmedia Same mate. Have terrible connections all the time with @virginmedia always thought it was the game. But now think it’s down to something virgin do. I can only play off peak hours.

  • JamesMarriott James Marriott (@JamesMarriott) reported

    @virginmedia Hello. Still looking for an update on this please @virginmedia If I don’t hear back by the end of Monday, I’ll just file a complaint as this is getting ridiculous

  • AaronKing9000 Aaron King (@AaronKing9000) reported

    @the_pieface @virginmedia I've had it for over 5 years and have had connection issues all the time

  • Its_Hamiii kyle (@Its_Hamiii) reported

    @the_pieface @virginmedia There has been a problem at virgin at around 12-2am and it will just go offline and not come back on