Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 03/04/2026 20:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Grays, Southend-on-Sea, South Benfleet, Basildon, Canvey Island and Gravesend.

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City Problem Type Report Time
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouth Benfleet Total Blackout
United KingdomSouthend-on-Sea Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia It’s been awful. The connection is sporadic at best.

  • TomRoss_ Tom Ross (@TomRoss_) reported from Southend-on-Sea, England

    @virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit

  • wn1wn1 jonathan walden (@wn1wn1) reported from Southend-on-Sea, England

    @virginmedia Not working here in Southend on most channels

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • PamGayford Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.

  • sharonblaxland Sharon (@sharonblaxland) reported from Southend-on-Sea, England

    @virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported

    @virginmedia Could do this - but the password is working fine on the webmail. A specific problem with Thunderbird (desktop) and K-9 (phone).

  • pa202011 pa2020 (@pa202011) reported

    @virginmedia has the worst broadband uptime of any providers I have used in the past. Unfortunately, due to their monopoly where I live there are no alternatives, not even 5g from @VodafoneUK. But as soon as there is, another customer lost!

  • jasontrigger JayTee (@jasontrigger) reported

    @virginmedia is there a problem in the PL9 area, internet is down AGAIN!!!

  • howdo01 Jonathan H 💙 (@howdo01) reported

    @virginmedia Hi team, could you get someone to check channel 137 SYSF HD, to see why I have lost subtitles, had them Wednesday(10/6) for all programmes from 1pm to 10pm, Today there are not working, working fine on SD channel 138.

  • harry_shumjr Daniel (@harry_shumjr) reported

    @virginmedia are you having trouble with 5g broadband in the Devon area? I use the 5g bandwidth for things like Netflix but it’s dropped to 2g since yesterday and 5g isn’t even showing up

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 #VirginmediaCustomer (@JohnnyDude1983) reported

    @virginmedia @CarersUK Your carers week support is zero😒. Why don't you offer underpaid carers atleast a 50% discount on your packages. If you can't offer your basic package for free🤔 your only going to annoy your customers who are careers 😒. #virginmedia

  • SpecialCei SpecialCei (@SpecialCei) reported

    @virginmedia [PART 2] and told that there was no way for me to track my internets down time, which there must be for engineers to be able to track faults. The person I spoke to was very sharp with me after I had to ask them to repeat themselves a few times, I have sensory processing issues.

  • LiamOT34 Liam (@LiamOT34) reported

    @virginmedia has been down for about 2 hours now but the status page all is fine. Not ideal when working from home - ME15.

  • DeadGirlZombie Charlotte Allen (@DeadGirlZombie) reported

    @virginmedia We are always having issues. The service always goes down each month. But this is the first time we’ve been down for this long and now got to wait 3 days for an engineer. Bill goes up and we don’t get a great service! No one seems to want to do anything about it!

  • Pariz1 Pariztasia Beaverhousen (@Pariz1) reported

    @virginmedia Once again I lose a full days work because of a fault! I’m constantly battling with the internet you provide and pay A LOT of money for a service that is constantly faulty! I’m probably going to switch providers after this week smh 😤