Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Wickford, Gravesend, Chelmsford, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	8 hours ago
Basildon	Wi-fi	19 hours ago
Southend-on-Sea	Internet	1 day ago
Southend-on-Sea	Internet	2 days ago
Wickford	Internet	3 days ago
Southend-on-Sea	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Robert Shaw (@hungoverdrawn) reported 40 seconds ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  Mark Harrison (@maharrison) reported 4 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Rob Green Jnr (@rob_green86) reported 9 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  David Sugg (@TheSugg) reported 10 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

• 
  Peter Fudge 💙 (@statusquo44) reported 11 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  Mark.. (@MLong94) reported 12 minutes ago from Grays, England

  Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

• 
  Andrew Owen (@owensirons93) reported 15 minutes ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

• 
  Katie Purkiss (@KatiePurkiss) reported 23 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Colin Nickless (@NicklessColin) reported 25 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Russell Norris (@rrrussboy) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  Matt Frow (@Matty411) reported 29 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  David Sugg (@TheSugg) reported 31 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  Katie Williams (@katie_2521) reported 32 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Kate Crisp (@kec1964) reported 33 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  Mark Pashby (@MarkPashby) reported 33 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  Katie Purkiss (@KatiePurkiss) reported 37 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  LiisaJane'x (@LiisaJane) reported 38 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 39 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  David Sugg (@TheSugg) reported 50 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  Mark Harrison (@maharrison) reported 53 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 4 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Andy🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@shakeyknee) reported 7 minutes ago

  @CheekyVic @virginmedia Their broadband etc is top notch for me tbh, so fast and reliable but when I’ve had an issue their customer service has been truly ******* abysmal, they clearly don’t learn do they?

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 7 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  andy spinoza (@andyspin) reported 11 minutes ago

  @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 12 minutes ago

  Hi @virginmedia im trying to login to sky sports on my phone, its not sending me a confirmation email to login, ive done it 6 times over the last hour and nothing has been received, can you explain please?

• 
  Lifes MIS-Takes (@alan_reddish) reported 15 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

• 
  G C (@cluer_graham) reported 19 minutes ago

  @GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.

• 
  Paul O'Brien (@PaulOBrienKil) reported 20 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  matt (@ExpectedReds) reported 25 minutes ago

  Richard Hughes has been locked out of his Outlook account. The IT guy is on annual leave. Virgin Media have been doing line maintenance near his house. Real world problems and you’re all laughing at him? For shame.

• 
  KopiteinPoland (@KopiteinPoland) reported 26 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain