Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Grays, Wickford, Chelmsford, Rochford, South Benfleet, Billericay, and Canvey Island.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	24 hours ago
Southend-on-Sea	Internet	5 days ago
Basildon	TV	5 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Internet	9 days ago
Basildon	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 5 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  Katie Purkiss (@KatiePurkiss) reported 5 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Paul Dwyer (@pauldee74) reported 9 minutes ago from Grays, England

  @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

• 
  Laura Dyer (@MrsDyer25) reported 9 minutes ago from Great Baddow, England

  @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

• 
  Rob Green Jnr (@rob_green86) reported 12 minutes ago from Thundersley, England

  Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

• 
  Mark Harrison (@maharrison) reported 15 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Nigel Rumsey (@nigelrumsey) reported 15 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  Samantha Doe (@samanthadoe1) reported 15 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Russell Norris (@rrrussboy) reported 16 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  katie lee (@katiewoo26) reported 22 minutes ago from Chelmsford, England

  @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

• 
  Matt Frow (@Matty411) reported 23 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 24 minutes ago from Gravesend, England

  @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

• 
  Russell Norris (@rrrussboy) reported 26 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 32 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Russell Norris (@rrrussboy) reported 35 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Samantha Doe (@samanthadoe1) reported 40 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Katie Purkiss (@KatiePurkiss) reported 42 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  roger cole (@RogerCole10135) reported 47 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Rob Green Jnr (@rob_green86) reported 50 minutes ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  Claire - with a capital C (@c1ormy) reported 50 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (@jamestaylor1) reported 5 minutes ago

  @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin

• 
  Gaz Beech (@gazbeech) reported 10 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

• 
  Mark (@tirpse) reported 12 minutes ago

  @virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!

• 
  Ravi Pal (@ravipal1214) reported 14 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  JayBee (@JayBee58963922) reported 14 minutes ago

  Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.

• 
  Colin Chapman (@cochap) reported 15 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

• 
  This is me 🧶 (@Margymoo) reported 19 minutes ago

  @virginmedia need help, this online #whattsapp group is dire

• 
  Evasive (@tcevasive) reported 19 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  Carl Difford (@CarlDifford) reported 20 minutes ago

  Hey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 21 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either