Virgin Media Outage Report in Rayleigh, Essex, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (7%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, Sheerness, Grays, South Benfleet, Canvey Island, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
TV | 1 day ago |
|
Basildon
|
Internet | 1 day ago |
|
Basildon
|
Wi-fi | 2 days ago |
|
Southend-on-Sea
|
Wi-fi | 5 days ago |
|
Southend-on-Sea
|
Internet | 5 days ago |
|
Southend-on-Sea
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
-
Karen Gale (@karengale7) reported from Corringham, England@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
-
S H A N (@shannonispeng) reported from Southend-on-Sea, England@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
-
sharon fox (@FoxSlfox) reported from Grays, England@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
-
hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
-
Ryan (@RyanTCB) reported from Basildon, EnglandI hate phoning virgin media at weekends and getting the Indian support centre 🤬
-
Karen Gale (@karengale7) reported from Corringham, England@virginmedia No I've not I will call and cancel my package over the weekend
-
Damilola Adeboye (@Damboye) reported from Tilbury, EnglandVirgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
-
Andrew Buxton (@buckers43) reported from Basildon, England@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
-
Richard S (@engineer59a) reported from Corringham, England@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
-
Karen Gale (@karengale7) reported from Corringham, England@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
-
Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
-
sharon fox (@FoxSlfox) reported from Grays, England@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
-
matt (@selman1979) reported from Thundersley, England@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
-
🏳️🌈🌟Simon🌟🏳️🌈, Esq. (@TheSimonC90) reported from Chelmsford, England@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
-
hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia 2/2 when I've rang them with a toy TV problem,s
-
john (@john22_1) reported from Southend-on-Sea, England@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
-
Lad In His Thirties (@LIHT80) reported from Wickford, England@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
-
PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
-
hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
-
hilary (@hilarymillingt) reported from Southend-on-Sea, EnglandAfter contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Samantha 🤶🏻 (@essjayarr) reported from Coventry, EnglandIt’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB
-
Rich (@Richard27700612) reported@ccfcfan @virginmedia Very annoying. Someone let me know when they fix it.
-
Chevonne (@chevvy26) reported@virginmedia can you please advise why the interactive football is not working - very frustrating
-
SICK (@SlCKNED) reported@virginmedia ive been on hold for almost an hour now. my connection has been awful for almost a week now. its very hard to game on
-
Garry D B (@GarryBoyle44) reported@paulwhite22 @virginmedia @SkySports Its not working on Sky Tv either
-
Paul Kenward (@PaulKenward) reported@JakeCTW @siggyboy Not working on any channel on virgin media
-
Katie Hughes (@KatieHu19984393) reported@virginmedia can you please tell us why sky sports Red Button not working. Is it going to be fixed before end of games? #virginmedia #skysports #skysportsredbutton
-
Danny Smith (@dannysmithlaaa) reported@JordanGreig9 @scottbrad1 Think it’s a virgin media problem
-
Harry Miles (@Harrywmiles10) reported@virginmedia is just **** up after **** up. Sort the red button out looked forward to the football all day 🤬
-
Andy Crowther (@afcb81) reported@virginmedia @SkySports why is the red button for the other games not working??