Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Wickford, Southend-on-Sea, Gravesend, Basildon, Chelmsford, and Grays.

City	Problem Type	Report Time
Wickford	Internet	5 hours ago
Southend-on-Sea	TV	22 hours ago
Gravesend	Internet	6 days ago
Wickford	Wi-fi	8 days ago
Basildon	Internet	9 days ago
Southend-on-Sea	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Ian Collier (@_iancollier) reported 5 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 6 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  James Young (@jamesrfyoung) reported 6 minutes ago from Wickford, England

  @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

• 
  Paul (@Paul07852224) reported 7 minutes ago from Chelmsford, England

  @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

• 
  Mark Pashby (@MarkPashby) reported 9 minutes ago from Southend-on-Sea, England

  @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

• 
  Becca (@becshawyer) reported 9 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Colin Nickless (@NicklessColin) reported 12 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Marc Tobin (@Cod49ers) reported 17 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  Claire - with a capital C (@c1ormy) reported 18 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  Kate Crisp (@kec1964) reported 18 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 21 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  Katie Williams (@katie_2521) reported 29 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Simon Norris (@sinozza) reported 29 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Kelly **** (@kellydyke08) reported 31 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  Katie Purkiss (@KatiePurkiss) reported 34 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  Mark Pashby (@MarkPashby) reported 43 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  Nigel Rumsey (@nigelrumsey) reported 46 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  Laura Dyer (@MrsDyer25) reported 47 minutes ago from Great Baddow, England

  @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 49 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  Penny Rolfe (@wonky61shaky) reported 54 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eyezwideopen (@Eyezwideopen3) reported 1 minute ago

  Absolute joke of a company and I wouldnt join if anyone was thinking about it! They wont help they will just add fees instead of dealing with problem @virginmedia

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 1 minute ago

  @virginmedia If you talk to your legal department they can explain to you the significance of an “address for service”. It’s a physical address, not a link. By continuing prevarication you are exposing your employer to ridicule - and in plain sight. I ask again - please answer the question.

• 
  Krystal🌹 (@KrystalEzinne) reported 2 minutes ago

  @virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬

• 
  ChrisBtw (@ChrisBtw___) reported 3 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  Tracy Clarkin (@tracyhunter66) reported 12 minutes ago

  @virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service

• 
  sharon thomson (@ShrnThomson) reported 13 minutes ago

  Out of curiosity @virginmedia why are you not replacing my router that you have said has a fault which I only know about because I asked you for help but a colleague of mine was contacted & had his router replaced with no problems? I understand part of the problem is my fault

• 
  Misanthrope (@Misanth23754159) reported 14 minutes ago

  @Suzanne46462413 @virginmedia I get that all the time until I realised it was because for some stupid reason they block anyone not in the UK. Are you outside the UK?

• 
  Adam (@adamebond) reported 14 minutes ago

  @virginmedia I’ve had a 360 remote delivered, but I didn’t order it, so I assume it was done by mistake. There’s a note on the packaging that says my current box will be wiped within five days. How can I cancel this?

• 
  Mike B (@BonesE78) reported 16 minutes ago

  @virginmedia SERIOUSLY SORT YOUR ******* INTERNET OUT!!!! I need to talk about my contract ASAP,sick of this **** service!!!

• 
  David James Pearce (@pearceswan) reported 19 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.