Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Gravesend, Southend-on-Sea, Grays and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Basildon |
Total Blackout | |
| Basildon |
Internet | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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quirkydrum
(@PSP111189) reported
@virginmedia Dog ate remote so spent an hour on hold to request a new one. Agent confirmed it would arrive Sat 21st May, so far nothing. Website says error 404 bad request on every help page. what can i do please?
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Dave
(@DaveNoMercy64) reported
@virginmedia I can’t as I’m no longer a customer. I tried logging in and used forgot my password and it’s not working. After 30 mins on the phone I’m awaiting a call back.
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Sammie J Halley
(@SammieJHalley) reported
@virginmedia appears mainly wireless. When I run diagnostics it says there’s an issue with the hub. Just had the 24th instance today. I have a booster thing right next to me too!!
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GiggleLegal
(@GiggleLegal) reported
@virginmedia It's due to you very nearly doubling our charges at the end of a fixed period. DOUBLE! So yes, we'll be going to a new provider and soon, if you'll just let us cancel the dratted contract!
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Kickarsefreak
(@kickarsefreak) reported
@virginmedia I was put through to a very helpful staff member, James Evans from teesside. Very helpful. Called me back and was very informative. However for it to take a good few months for a staff member to actually care about the customer is shocking
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Mattbloke
(@Mattbloke3) reported
@virginmedia Another working day and naturally more problems fm @virginmedia I have started a thread and someone (not an employee) has suggested some actions (v techy for someone like me).
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Lydia Doyle
(@lydiadoyle113) reported
@virginmedia the same result. hung up on, passed through team to team. I need wifi this is urgent, can you please help me?
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Darren Glendinning
(@Dazza_Linfield) reported
@virginmedia I’m looking to speak to someone about my package but I’m having trouble using the chat options on your website?
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Keith Pates
(@KeithCP2) reported
@virginmedia nearly forgot got all tweets on this subject printed out aswell the police are going to have a lot of interesting reading to do then they will see how corrupt you are now and how you treat your customers
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Nawab A R
(@ahmedraza1209) reported
@virginmedia Very disappointing service in RG4 area Reading Berkshire. Every month we have no internet with 5 people working from home. This is unacceptable, will be moving to another provider if this is not rectified. #virginmedia #virginmediadown