Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 01/23/2026 17:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Canvey Island and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia No I've not I will call and cancel my package over the weekend

  • kellydyke08 Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻

  • john22_1 john (@john22_1) reported from Southend-on-Sea, England

    @simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it

  • iamBazSR3rs PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England

    @virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡

  • buckers43 Andrew Buxton (@buckers43) reported from Basildon, England

    @virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35

  • engineer59a Richard S (@engineer59a) reported from Corringham, England

    @virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia 2/2 when I've rang them with a toy TV problem,s

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided

  • TheSimonC90 🏳️‍🌈🌟Simon🌟🏳️‍🌈, Esq. (@TheSimonC90) reported from Chelmsford, England

    @richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered

  • Damboye Damilola Adeboye (@Damboye) reported from Tilbury, England

    Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh

  • RyanTCB Ryan (@RyanTCB) reported from Basildon, England

    I hate phoning virgin media at weekends and getting the Indian support centre 🤬

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now

  • selman1979 matt (@selman1979) reported from Thundersley, England

    @bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls

  • shannonispeng S H A N (@shannonispeng) reported from Southend-on-Sea, England

    @virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming

  • LIHT80 Lad In His Thirties (@LIHT80) reported from Wickford, England

    @SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TajuddinImran Imran Tajuddin (@TajuddinImran) reported

    @virginmedia There was none, it appears there is no issue. My neighbours have had engineers round. The connection to local feed needs to be Improved but this is not scheduled.

  • AHeatonWriter Andrew (@AHeatonWriter) reported

    Anybody else's @virginmedia internet gone down in the Shropshire area? What gives, yo? #virginmediadown

  • JamesPCoppin James Coppin (@JamesPCoppin) reported

    @virginmedia hello, I have been having issues over the past few weeks where my houses internet will cut out randomly at any points in the day and night. Have checked local internet service and ran the virgin media diagnostics on my router as well as turned it on and off again...

  • Spam286 Spam286 (@Spam286) reported

    @virginmedia Hello. Following this advice my friend sent a letter cancelling her service. She has just received a bill suggesting it was NOT cancelled. Can you explain why this would be and what she should do about it?

  • LisaLisax31 Lisa Sell, Author (@LisaLisax31) reported

    @virginmedia Been without internet since Sunday evening. Terrible customer service when phoning. Was supposed to be working again by now. It's not. I rely on internet for my job. We've been patient but now it's time to vent because you're not fixing it or helping!

  • Cakesarecool Sarah Taylor (@Cakesarecool) reported

    @virginmedia can you help? The email and internet won’t work. All is turned on but can’t view the email app or websites.

  • burgs1989 Burgs (@burgs1989) reported

    @virginmedia Yes, it is still happening. Please help as I need it for work.

  • JessWilliamson1 Jess (@JessWilliamson1) reported

    @virginmedia I hope I will be reimbursed the days I've gone with no service!

  • xSipy Sipy (@xSipy) reported

    @virginmedia Hey, yes it said there was no problem at the time, its been like this over the last two weeks the connection has been intermittent for like a couple hours then returns to normal

  • LisaLisax31 Lisa Sell, Author (@LisaLisax31) reported

    @virginmedia We've been through all this many, many times. You say it's a problem, you tell us it will be fixed by a certain time on a certain day. It isn't.