Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Wickford, Southend-on-Sea, Basildon, Grays, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.

City	Problem Type	Report Time
Wickford	Wi-fi	4 hours ago
Southend-on-Sea	Internet	1 day ago
Southend-on-Sea	Internet	2 days ago
Basildon	Wi-fi	3 days ago
Southend-on-Sea	Internet	4 days ago
Grays	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Mark Harrison (@maharrison) reported 3 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

• 
  Scott Jackson (@AViTSCJ) reported 3 minutes ago from Gravesend, England

  @virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬

• 
  Claire - with a capital C (@c1ormy) reported 12 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  Paul Dwyer (@pauldee74) reported 13 minutes ago from Grays, England

  @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

• 
  MidKent Travel (@MidkentTravel) reported 14 minutes ago from Gravesend, England

  @virginmedia Can you please private message me, I have a log on issue.

• 
  Russell Norris (@rrrussboy) reported 18 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  matt (@briggsym) reported 19 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Matt Frow (@Matty411) reported 21 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Russell Norris (@rrrussboy) reported 30 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Jon Read (@joniread68) reported 32 minutes ago from Great Baddow, England

  Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

• 
  Mark Booth (@thebooooooth) reported 33 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  Colin Nickless (@NicklessColin) reported 34 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 41 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Gary Thompson (@goonergeek2000) reported 41 minutes ago from Grays, England

  @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

• 
  Simon Norris (@sinozza) reported 45 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Rob Green Jnr (@rob_green86) reported 49 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  Paul Dwyer (@pauldee74) reported 51 minutes ago from Grays, England

  @virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!

• 
  MrChips (@MrChips2000) reported 52 minutes ago from Grays, England

  @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

• 
  ron palmer (@moebius1967) reported 53 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  ron palmer (@moebius1967) reported 55 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 4 minutes ago

  @virginmedia @JagsArthurson Your full of **** its why your loosing thousands of customers right now

• 
  phorsfield (@phorsfield) reported 4 minutes ago

  @virginmedia I've had no broadband since 1pm today, tv channels working bar the services that require Internet, reboot hub plus reset. Are there any issues in RG12 area?

• 
  (((Evs))) (@Tory_Brexit69) reported 10 minutes ago

  @virginmedia broadband is not working in Greater Manchester area. Never buy broadband from Virgin Media. Top tip. 👍

• 
  Doire Sheridan (@DoireSheridan) reported 11 minutes ago

  @Rugby_Scoop @virginmedia Ireland Derangement Syndrome on full display. Pointing out that a shoulder to the head, where the arm was pre-tucked, should have been a red card, and that slapping the ball down when there was a 2 vs 1 on the outside, should not send a grown-*** man into a fit of hysterics.

• 
  lucy barnett (@lucebarnett) reported 11 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Steve (@newrider1980) reported 12 minutes ago

  @trapdoor456 @virginmedia God knows why my upload is so bad , I’m on full fibre optic so it should be better

• 
  Alan Roberts (@AlanRob68902430) reported 23 minutes ago

  Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises

• 
  Andy Darby (@andyredjedi) reported 30 minutes ago

  What is the internet problem in LE3 it has been intermitant for 3 days now. Router keeps going off. @virginmedia

• 
  Adrian Weale (@Edeaulx) reported 34 minutes ago

  Hey @VirginMedia, does an incomprehensible email and one desultory telephone call when I wasn't at home and therefore not in a position to answer the 'security' questions constitute your only effort to resolve my complaint reference C-1907261424?

• 
  Robby Yung ⦿⦿⦿ (@viewfromhk) reported 37 minutes ago

  @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.