Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Southend-on-Sea, Billericay, Gravesend, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Chelmsford	TV	3 days ago
Basildon	TV	5 days ago
Southend-on-Sea	TV	6 days ago
Southend-on-Sea	Internet	7 days ago
Billericay	TV	8 days ago
Southend-on-Sea	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Paul Dwyer (@pauldee74) reported 1 minute ago from Grays, England

  @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

• 
  Russell Norris (@rrrussboy) reported 3 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  kali ace (@GrandmasterAce1) reported 7 minutes ago from Grays, England

  Virgin media users any issues 😣?

• 
  kali ace (@GrandmasterAce1) reported 9 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Tmak (@tmacbond) reported 15 minutes ago from Wickford, England

  @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

• 
  Russell Norris (@rrrussboy) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  David Sugg (@TheSugg) reported 23 minutes ago from Gravesend, England

  @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

• 
  grizzly_gooner (@GoonerGrizzly) reported 23 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  roger cole (@RogerCole10135) reported 28 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Paul (@Paul07852224) reported 29 minutes ago from Chelmsford, England

  @virginmedia Hi, yeah done that - no issues

• 
  Marc Tobin (@Cod49ers) reported 31 minutes ago from Grays, England

  @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

• 
  Samantha Doe (@samanthadoe1) reported 32 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Laura Dyer (@MrsDyer25) reported 33 minutes ago from Great Baddow, England

  @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

• 
  Nick Bultitude (@bultifish) reported 38 minutes ago from Gravesend, England

  Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

• 
  Paul Dwyer (@pauldee74) reported 38 minutes ago from Grays, England

  @virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!

• 
  Mark Pashby (@MarkPashby) reported 46 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  WeHateHills (@WeHateHills) reported 52 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  David Sugg (@TheSugg) reported 52 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  LiisaJane'x (@LiisaJane) reported 54 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Marc Tobin (@Cod49ers) reported 59 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 10 minutes ago

  @virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.

• 
  Darwin’s Chaos Theory (@manestheman) reported 13 minutes ago

  @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

• 
  Carrie (@IamCarrieagain) reported 14 minutes ago

  @virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any

• 
  Moto Moto (@woke_leftie) reported 18 minutes ago

  Dear @Ofcom i want to make a complaint about @virginmedia , their sales team are devious and not very truthful

• 
  Andy Golds (@andyg81) reported 19 minutes ago

  @virginmedia Already spoke to the helpline engineer booked (again) for the second time in 3 week Paying a lot of money for a service we can’t use !!!!!

• 
  Kim Taylor (@kimtaylor18) reported 20 minutes ago

  @virginmedia I’ve spoken to someone over the phone. WiFi and tv are down. Have to wait till Tuesday for someone to come. It’s never ending issues.

• 
  Me. Iam...... (@MCCsboy) reported 21 minutes ago

  @skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!

• 
  m (@Marcus_Campana) reported 30 minutes ago

  @virginmedia you keep bombarding me with email about upgrading WiFi box and TV box for free . My question is if you're posting it which delivery service do you use , as som are more reliable than others and some I won't use due to things going missing in the past

• 
  FraserMlastname (@FraserWMartin1) reported 31 minutes ago

  @virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.

• 
  GLH (@GarryHines4) reported 32 minutes ago

  @virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬