Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Canvey Island, Southend-on-Sea, Gravesend, Basildon, Billericay, Wickford, Chelmsford, and Sheerness.

City	Problem Type	Report Time
Canvey Island	Internet	5 hours ago
Southend-on-Sea	Wi-fi	2 days ago
Southend-on-Sea	Wi-fi	2 days ago
Southend-on-Sea	Total Blackout	5 days ago
Gravesend	Internet	6 days ago
Basildon	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Paul Dwyer (@pauldee74) reported 1 minute ago from Grays, England

  @virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!

• 
  Paul Dwyer (@pauldee74) reported 8 minutes ago from Grays, England

  @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

• 
  Penny Rolfe (@wonky61shaky) reported 10 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  Russell Norris (@rrrussboy) reported 10 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  Em💛 (@emilymorgan_x) reported 12 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Chris L (@ChrisyL1) reported 15 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

• 
  Katie Purkiss (@KatiePurkiss) reported 22 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Laura Dyer (@MrsDyer25) reported 24 minutes ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  MrChips (@MrChips2000) reported 37 minutes ago from Grays, England

  @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

• 
  john perreira (@johnperreira) reported 38 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  grizzly_gooner (@GoonerGrizzly) reported 38 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  matt (@briggsym) reported 39 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Kate Crisp (@kec1964) reported 39 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  ML Shelton (@Bomber_RBS) reported 41 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

• 
  Russell Norris (@rrrussboy) reported 46 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 46 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  Katie Williams (@katie_2521) reported 47 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Simon Norris (@sinozza) reported 52 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Paul Dwyer (@pauldee74) reported 56 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  David Sugg (@TheSugg) reported 57 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily J Clarke (@clarke_j_emily) reported 3 minutes ago

  @virginmedia Losing the plot. The outage in my area is 1 mth old today! Been on hold 75mins to add further complaints to my complaint 🤬

• 
  🌸Anne-Marie🌸 (@Anne_Marie_2) reported 3 minutes ago

  @SkyNews He’s the equivalent of Virgin Media Customer Services, he’s going to have to be ousted out unceremoniously, lanced like a growth only to be replaced by another globalist traitor

• 
  0x00000 (@cryptocyphereth) reported 5 minutes ago

  @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

• 
  Chris Hobbs (@obbsie) reported 5 minutes ago

  @punjabihammer @virginmedia @SkyUK Thanks. Virgin customer service seems in meltdown at present.

• 
  Un (@unknown74user) reported 6 minutes ago

  @virginmedia Do you have any English people working for you who can hold an actual conversation and help with my request? Or should I just cancel my direct debit and wait for you to try contact me instead? Everything about your system sucks

• 
  nurburgringuk (@nurburgringuk) reported 7 minutes ago

  @virginmedia I am a long standing customer of 20 years, can you please explain WHY new customers get significantly better deals than loyal ones? This is legalised ROBBERY and a SCAM. Quite possibly THE worst company I've EVER dealt with. Contract CANCELLED.

• 
  0x00000 (@cryptocyphereth) reported 7 minutes ago

  @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

• 
  Peter mcclurg (@peter_mcclurg) reported 8 minutes ago

  @virginmedia Can you sort the Intermittent connections in ML5 North Lanarkshire of Scotland area please. Utter garbage customer service. Two hours and still no call answered. 28 years a customer and definitely no more when renewal is due.

• 
  David Shaw (@DavidSh77116164) reported 16 minutes ago

  Is at @virginmedia broke? My services doesnt work, Web chat doesn't work, been on hold for ages. Disgusting service.

• 
  John Cameron (@bhoyjohn1888) reported 17 minutes ago

  For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap