Virgin Media Outage Report in Rayleigh, Essex, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Gravesend, Southend-on-Sea, Chelmsford, Sheerness, Grays, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Basildon	Internet	2 days ago
Gravesend	Internet	3 days ago
Southend-on-Sea	TV	6 days ago
Southend-on-Sea	TV	8 days ago
Basildon	Internet	8 days ago
Basildon	Wi-fi	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Karl Holden (@karl_holden) reported 6 minutes ago from Gravesend, England

  @virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.

• 
  Jon Lovett (@Pegaso650) reported 7 minutes ago from Basildon, England

  @virginmedia No advice, no contact = appalling service. This is the problem!

• 
  nickihendrix (@nickihendrix4) reported 9 minutes ago from Basildon, England

  @virginmedia what the actual **** is wrong with you people if it was phone bill you guys would have deducted all long time ago but y’all don’t want me to make calls and y’all decided not to warn us either. I swear to God I’m not paying my bill this month periodt

• 
  Marc Corn (@marcsnappy) reported 10 minutes ago from Basildon, England

  @Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.

• 
  Jon Lovett (@Pegaso650) reported 18 minutes ago from Basildon, England

  @virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!

• 
  mark Steven (@dickinson_mark) reported 19 minutes ago from Southend-on-Sea, England

  @virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help

• 
  Jon Lovett (@Pegaso650) reported 20 minutes ago from Basildon, England

  @virginmedia Faulty equipment, price rise and awful customer service.

• 
  Mac (@MalcolmLouth) reported 29 minutes ago from Grays, England

  @virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.

• 
  Sharon (@sharonblaxland) reported 30 minutes ago from Southend-on-Sea, England

  @virginmedia why oh why do you keep sending me paper bills AND charging me for them, I have never asked for a paper bill and have phone to cancel them twice 😡🤬 and this morning what do I get 😡😡😡

• 
  Richard S (@engineer59a) reported 30 minutes ago from Corringham, England

  @virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently

• 
  Sharon (@sharonblaxland) reported 34 minutes ago from Southend-on-Sea, England

  @virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳

• 
  Kuda Madzikanda (@KudaLudaLegend1) reported 35 minutes ago from Gravesend, England

  Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔

• 
  Marc Corn (@marcsnappy) reported 40 minutes ago from Basildon, England

  Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.

• 
  Lawrence Gardiner ➡️ (@LawroGardiner) reported 42 minutes ago from Basildon, England

  @Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.

• 
  Richard S (@engineer59a) reported 43 minutes ago from Corringham, England

  Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now

• 
  Claire Williams (@claire_m_willia) reported 46 minutes ago from Gravesend, England

  @virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!

• 
  Football 4 All (@WUFC2005) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.

• 
  Richard S (@engineer59a) reported 54 minutes ago from Corringham, England

  @virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡

• 
  Debz Glover😜 (@DebzGlover) reported 56 minutes ago from Basildon, England

  @virginmedia Hi, no service issues in my area according to your website

• 
  Laura Elliott (@LAURABELLE72) reported 57 minutes ago from Thundersley, England

  Have some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wai Yee (@misschannotts) reported 8 minutes ago

  @virginmedia It working before you had an outage, strange it's only a started a few days ago when you were having problems. So you're saying it's ok I can't access my mail at work?

• 
  Götz von Berlichingen #FBPE (@georgebernhard) reported 8 minutes ago

  @AusterfieldM @virginmedia It's up and down like the proverbial drawers.

• 
  Ben Green (@BEN_GR33N) reported 8 minutes ago

  @virginmedia Ive heard that 20+ times as well, nothing is being resolved on there either. Absolutely unacceptable service, there is no way to resolve this problem with you. Your service is an absolute SCAM! This issue has persisted for 2 months!

• 
  Joe Crosse (@joecrosse25) reported 9 minutes ago

  @virginmedia Its about as much use as a chocolate fireguard, go upstaris and cuts out outside and it cuts out, had this problem for a long time but get fed bull excuses when i ring about it!!

• 
  Charlie Sonnex (@sonic_charlie) reported 15 minutes ago

  @virginmedia Hi virgin, just had a 2nd failed installation for my elderly parents leaving them with no phone, broadband or TV service. Please DM me

• 
  Joe Crosse (@joecrosse25) reported 16 minutes ago

  @virginmedia But yet the wifi is still awful, waiting for sky fibre in my area then bye bye virgin

• 
  Matt Johnson (@mcjohnson66) reported 17 minutes ago

  @virginmedia Yes did all that 24hours ago still no TV service I know maintenance was planned for yesterday but why still not resolved??

• 
  Charlie Pasley (@patientoptimist) reported 17 minutes ago

  @virginmedia @zI4ltY6GUpw74AE Your phone service is extremely poor, on occasion that I need to phone u I get presented with numerous "press this number" recorded answers.. & advice asking me to "look online" as "we're extremely busy" & "you may have a long wait",then I can't understand the person who answers.

• 
  VijayDookeeram (@vj_d1) reported 22 minutes ago

  @virginmedia I should have said, one of your representatives had already said to me that if it didn't help then to phone back to have another one sent out. Thanks for the link, I'll look at the information at some point today.

• 
  Marie Clare Pearse (@MCPearse81) reported 24 minutes ago

  @virginmedia why is my service still not functioning correctly?