Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, South Benfleet, Basildon, Canvey Island, Gravesend and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| South Benfleet |
Total Blackout | |
| Southend-on-Sea |
Total Blackout | |
| Basildon |
TV |
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
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Lee Patmore
(@LeePatmore) reported
from
Basildon, England
It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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🏳️🌈🌟Simon🌟🏳️🌈, Esq.
(@TheSimonC90) reported
from
Chelmsford, England
@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer
(@iamBazSR3rs) reported
from
Runwell, England
@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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Andrew Buxton
(@buckers43) reported
from
Basildon, England
@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
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john
(@john22_1) reported
from
Southend-on-Sea, England
@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
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ed booker
(@ed_sugarbones) reported
from
Great Baddow, England
@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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millsey.
(@lulaamillss) reported
from
Basildon, England
@virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.
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S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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colin clark
(@colinclark17) reported
@virginmedia is it common practice to end the call when you can’t solve a problem
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'Big Al' 🇺🇦
(@living_cheerful) reported
@virginmedia awful service. Problems with Internet and no engineer avaliable for 9 days! Quick to take money, really slow to sort problems. Time to change provider I think.
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Irene Megaw
(@siomhaithmhic) reported
@virginmedia She shouldn't have had to do that. Issue solved now as she is now in a care home! Not easy for an 81 year old to get a new number!
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Hot sweaty mess!
(@slurryinahurry) reported
@bullshit_spoons @virginmedia It just went down again. Bloody thing
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Alexis Stewart
(@alexistewart1) reported
Don't sign up to @virginmedia if you are ever going to want to leave. Absolute farce from start to finish. Service cancelled but we are going to take £150 from your account & then send a credit two months later for the £140 we should not have taken. FAO: @richardbranson
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𝘾𝙝𝙖𝙧𝙢𝙖𝙞𝙣𝙚🤍
(@CharmaineWallx) reported
@virginmedia Having to get a technician out but not until Sunday! Once again the internet has gone off at 4pm!!! Absolutely shocking service.
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Laurie
(@xLawreex) reported
@chrislepkowski @virginmedia Best thing I did was leave virgin media. They offered me the 1 gig broadband service for 65 quid BT offered It me for 50 haven't looked back since
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Chris Lepkowski
(@chrislepkowski) reported
@stevewollaston @virginmedia Flaming hell. Just noticed we have an issue in the whole area...
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Chris Lepkowski
(@chrislepkowski) reported
@Nellydog1 @virginmedia Perhaps @virginmedia can reflect these problems in our next bills
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Tochianu
(@tochianu) reported
@virginmedia I just joined and the internet is intermittent and the Wi-Fi doesn’t cover the whole house. It’s disruptive to my work and everything else. I didn’t have these issues with my BT. It’s meant to be faster and I’m barely experiencing any benefits