Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Wickford, Gravesend, Basildon, Chelmsford, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Internet	3 hours ago
Southend-on-Sea	Internet	1 day ago
Wickford	Internet	1 day ago
Southend-on-Sea	TV	2 days ago
Gravesend	Internet	7 days ago
Wickford	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Paul Parker (@paulparker81) reported 2 minutes ago from Basildon, England

  @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

• 
  katie lee (@katiewoo26) reported 8 minutes ago from Chelmsford, England

  @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

• 
  Rachel Romain (@RERomain) reported 11 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  grizzly_gooner (@GoonerGrizzly) reported 14 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  LiisaJane'x (@LiisaJane) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Katie Purkiss (@KatiePurkiss) reported 16 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  Kelly **** (@kellydyke08) reported 19 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  ML Shelton (@Bomber_RBS) reported 22 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

• 
  Matt Frow (@Matty411) reported 27 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Laura Dyer (@MrsDyer25) reported 29 minutes ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  Claire - with a capital C (@c1ormy) reported 31 minutes ago from Gravesend, England

  @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

• 
  Mark Booth (@thebooooooth) reported 32 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  Kate Crisp (@kec1964) reported 35 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  David Sugg (@TheSugg) reported 39 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  Robert Shaw (@hungoverdrawn) reported 41 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  Mark Harrison (@maharrison) reported 44 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

• 
  Russell Norris (@rrrussboy) reported 46 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 48 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  MrChips (@MrChips2000) reported 52 minutes ago from Grays, England

  @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

• 
  Chris L (@ChrisyL1) reported 58 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 2 minutes ago

  @virginmedia Really Virgin, this is poor.

• 
  GW (@GGWilliams72) reported 4 minutes ago

  @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Kev Crane (@KevCrane41) reported 5 minutes ago

  @BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.

• 
  Matt Whitby (@mattwhitby) reported 5 minutes ago

  Is there a worse customer support than @virginmedia ? Ten minutes in between responses, and incapable of answering a simple question.

• 
  carys 🍊 (@syrachg) reported 6 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  David James Pearce (@pearceswan) reported 7 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.

• 
  SSM (@YouBloodyReds) reported 7 minutes ago

  Hi @virginmedia there’s a problem with my subscription. I’m watching #NFFC v #LUFC and whenever Igor Jesus gets the ball my tv goes into slow motion. Is there any way to resolve this?

• 
  Connor Wilson (@ConnorTWilson) reported 10 minutes ago

  Virgin Media wifi is just **** innit

• 
  GW (@GGWilliams72) reported 10 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Amanda Frazee 💜💙🦁🦁AVFC (@AmandaFrazee12) reported 11 minutes ago

  @DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service