Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, Sheerness, Grays, South Benfleet, Canvey Island, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
TV | 2 days ago |
|
Southend-on-Sea
|
TV | 4 days ago |
|
Basildon
|
Internet | 4 days ago |
|
Basildon
|
Wi-fi | 5 days ago |
|
Southend-on-Sea
|
Wi-fi | 7 days ago |
|
Southend-on-Sea
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Tom Ross (@TomRoss_) reported from Southend-on-Sea, England@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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frank #13 🏴🏴 (@frankroe2) reported from Basildon, England@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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Marc Tobin (@Cod49ers) reported from Grays, EnglandYou make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Jake (@Jakec1505) reported from Chelmsford, EnglandVirgin media are actually ***************. Worst WiFi I’ve ever had
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia It’s been awful. The connection is sporadic at best.
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Thomas Hapgood (@Tiger118118) reported from Basildon, EnglandDon’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Thomas Hapgood (@Tiger118118) reported from Basildon, England**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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Alan Churms (@achurms81) reported from Basildon, England@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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Thomas Hapgood (@Tiger118118) reported from Basildon, EnglandDon’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Sharon (@sharonblaxland) reported from Southend-on-Sea, England@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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jonathan walden (@wn1wn1) reported from Southend-on-Sea, England@virginmedia Not working here in Southend on most channels
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Darral.s (@Big_D_2012) reported from Chelmsford, England@virginmedia you really have to sort your internet service out shocking!!
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Thomas Hapgood (@Tiger118118) reported from Basildon, England**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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Thomas Hapgood (@Tiger118118) reported from Basildon, EnglandHope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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frank #13 🏴🏴 (@frankroe2) reported from Basildon, England@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Murphy (@MurphyOfMercia) reported@virginmedia Online solution. Turn it on and off again. Pathetic. Its not the hardware inside the house and that's abvious by your network saying there is intermittent issues.
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BecJD (@Becky_Dickinson) reported@virginmedia my husband has been on WhatsApp with you since 15.10….2.5 hours later still waiting to get through to change our package. I bet if we wanted to upgrade he wouldn’t have had to wait all this time!! This is disgusting customer service. Roll on Truspeed!
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Ann Elliott 💙 (@annelliott2017) reported@virginmedia Are you actually kidding me on? Your whatsapp response is from a chat bot. How will that resolve this issue? Or do you just want me to shut up? That's not going to happen
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The Fat Dude (@TheFatDudeUK) reported@virginmedia Not sure why ur being rude no email has this been going on 4 even,
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Lodge Cafe (@LodgeCafe1) reported@virginmedia I would like to sort all the issues, but nobody at VM wants to take it on! Hanging up is easier, it keeps your customers "out of the Inbox" and in the "All too difficult pile!" I will not breach my security by discussing details over this system (as was proposed by VM before).
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Suki (@SukiKaur17) reported@virginmedia your staff are bloody zombies. Do they go through customer service training at all? Just speaking to them makes me so angry. I need someone to raise a complaint for me, will someone bother to contact me?
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John Corr (@johnpcorr) reported@virginmedia Thank you for your valiant efforts, realise down to your CEO and managers that you are understaffed to deliver the customer service you would like to ... Hoping that O2 merger might help as historically they out more funds into customer service
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Jim Johnson (@jim_johnson24) reported@virginmedia My issue isn't with @O2 it's with yourself for happily taking my money and not discussing with me my future options and how the change over would impact me
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Adam H (@BytesGuy) reported@virginmedia you just sent me an email saying I haven’t returned the old hub, but I sent this off a week ago, not my fault Yodel are terrible and haven’t updated the tracking for 5 days. I have proof of posting
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Pazo (@blobby_p) reported@virginmedia is there an issue with internet service in Area 21? Even My Virgin Media app cannot connect to servers to check status !