Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Chelmsford, Rochford, Southend-on-Sea, Basildon, South Benfleet, Billericay, Canvey Island, Ingatestone, Gravesend, and Grays.

City	Problem Type	Report Time
Chelmsford	TV	6 hours ago
Rochford	Internet	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Lisa Philpott (@Lisa2672) reported 19 seconds ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  matt (@briggsym) reported 27 seconds ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Katie Purkiss (@KatiePurkiss) reported 37 seconds ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Paul (@Paul07852224) reported 1 minute ago from Chelmsford, England

  @virginmedia Hi, yeah done that - no issues

• 
  Tmak (@tmacbond) reported 2 minutes ago from Wickford, England

  @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

• 
  Russell Norris (@rrrussboy) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Chris L (@ChrisyL1) reported 6 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

• 
  roger cole (@RogerCole10135) reported 10 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Colin Nickless (@NicklessColin) reported 13 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  David Sugg (@TheSugg) reported 16 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

• 
  john perreira (@johnperreira) reported 28 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  David Sugg (@TheSugg) reported 29 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 29 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  Gary Thompson (@goonergeek2000) reported 35 minutes ago from Grays, England

  @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

• 
  Katie Purkiss (@KatiePurkiss) reported 41 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Laura Dyer (@MrsDyer25) reported 42 minutes ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  Mark Harrison (@maharrison) reported 48 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 48 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  grizzly_gooner (@GoonerGrizzly) reported 55 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Penny Rolfe (@wonky61shaky) reported 56 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Black (@jonblackbsb) reported 8 minutes ago

  @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

• 
  tom (@tomcity1) reported 8 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  Darren Hayes (@darrenhayes1973) reported 8 minutes ago

  @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

• 
  tom (@tomcity1) reported 8 minutes ago

  @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week

• 
  Yasmin alibhai-brown (@y_alibhai) reported 14 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  Davie G 🇬🇧 (@fredbeare) reported 14 minutes ago

  @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

• 
  G99 (@G99____) reported 18 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  Nick Caville (@caville) reported 18 minutes ago

  @virginmedia Since your O2 merger, your website has been absolute dogshite. Can't view bill, can't cancel, nothing loads etc. Nice work!

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 20 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  Steve Wright (@wobbleatbar) reported 22 minutes ago

  @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.