Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Billericay, Chelmsford, Basildon, Gravesend, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	2 days ago
Billericay	Total Blackout	2 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Internet	3 days ago
Chelmsford	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  matt (@briggsym) reported 55 seconds ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Paul (@Paul07852224) reported 3 minutes ago from Chelmsford, England

  @virginmedia Hi, yeah done that - no issues

• 
  Kelda🥤 (@keldaaa) reported 3 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  Katie Purkiss (@KatiePurkiss) reported 9 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  Mark Pashby (@MarkPashby) reported 27 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  Mark Booth (@thebooooooth) reported 29 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  Russell Norris (@rrrussboy) reported 38 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  Laura Dyer (@MrsDyer25) reported 38 minutes ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 40 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  Samantha Doe (@samanthadoe1) reported 46 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Marc Tobin (@Cod49ers) reported 48 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  roger cole (@RogerCole10135) reported 49 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Matt Frow (@Matty411) reported 49 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Ian Collier (@_iancollier) reported 49 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Paul Parker (@paulparker81) reported 50 minutes ago from Basildon, England

  @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

• 
  Rob Green Jnr (@rob_green86) reported 54 minutes ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  Katie Purkiss (@KatiePurkiss) reported 55 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Paul Dwyer (@pauldee74) reported 56 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Em💛 (@emilymorgan_x) reported 58 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  ML Shelton (@Bomber_RBS) reported 59 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported 7 minutes ago

  @virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?

• 
  Matthew Smith (@Matthew58392631) reported 11 minutes ago

  @PeteUK7 @virginmedia Customer service at its finest🙄

• 
  Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported 13 minutes ago

  @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

• 
  taree-ru (@taree_ru) reported 13 minutes ago

  @PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.

• 
  updick (@updick1) reported 13 minutes ago

  @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

• 
  RednalNut (@RednalNut) reported 14 minutes ago

  @JamieGBarry @virginmedia I was with them for twenty+ years since they took over from Telly West. They did exactly the same to me. Never again dropped them & managed to encourage family and friend's to do the same.

• 
  Free I.T. Stafford (@freeITstafford) reported 17 minutes ago

  @JamieGBarry @virginmedia I tried that trick, and they told me my address will be stored and I'll always be classed as "existing" even if I moved provider then came back, so I would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house and recontract.

• 
  master P (@mastersdog) reported 19 minutes ago

  I had the same problem with @skybroadcasting and left to join @virginmedia early this year.

• 
  Richard Davies FRSA (@radavies_art) reported 31 minutes ago

  Dear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!

• 
  Ugly Balaclava (@uglybalaclava) reported 33 minutes ago

  @andyvanstan @virginmedia It’s been down since 10am Tuesday, no TV or broadband in the CF63 and CF62 area, Barry, Wales