Virgin Media outages and service status in Rayleigh, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Rayleigh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 4, 10:57 AM GMT+1.
- Internet (50%)
- Total Blackout (20%)
- Wi-fi (20%)
- Phone (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Gravesend, Southend-on-Sea, Chelmsford, Sheerness, Grays, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Internet | 4 days ago |
|
Gravesend
|
Internet | 5 days ago |
|
Southend-on-Sea
|
TV | 9 days ago |
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Southend-on-Sea
|
TV | 10 days ago |
|
Basildon
|
Internet | 10 days ago |
|
Basildon
|
Wi-fi | 11 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Sharon (@sharonblaxland) reported from Southend-on-Sea, England@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Football 4 All (@WUFC2005) reported from Southend-on-Sea, England@virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!
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Namron #FBPE (@NormanStiff) reported from Grays, England@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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Karl Holden (@karl_holden) reported from Gravesend, England@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
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Mac (@MalcolmLouth) reported from Grays, England@virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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Kuda Madzikanda (@KudaLudaLegend1) reported from Gravesend, EnglandSeriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔
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Lawrence Gardiner ➡️ (@LawroGardiner) reported from Basildon, England@Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.
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Sharon (@sharonblaxland) reported from Southend-on-Sea, England@virginmedia why oh why do you keep sending me paper bills AND charging me for them, I have never asked for a paper bill and have phone to cancel them twice 😡🤬 and this morning what do I get 😡😡😡
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia No advice, no contact = appalling service. This is the problem!
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Claire Williams (@claire_m_willia) reported from Gravesend, England@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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Marc Corn (@marcsnappy) reported from Basildon, England@Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.
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Debz Glover😜 (@DebzGlover) reported from Basildon, England@virginmedia Hi, no service issues in my area according to your website
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Laura Elliott (@LAURABELLE72) reported from Thundersley, EnglandHave some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService
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Jon Lovett (@Pegaso650) reported from Basildon, England@virginmedia Faulty equipment, price rise and awful customer service.
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nickihendrix (@nickihendrix4) reported from Basildon, England@virginmedia what the actual **** is wrong with you people if it was phone bill you guys would have deducted all long time ago but y’all don’t want me to make calls and y’all decided not to warn us either. I swear to God I’m not paying my bill this month periodt
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Mac (@MalcolmLouth) reported from Grays, England@virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Ma (@Km106TW) reported@virginmedia The same old story. Service checker indicates an issue in the area and will be resolved by 16:00. 15 days in a row the broadband has been going down during work hours. Apparently no one told VM that a lot of people are still working from home.
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia Nothing reported when I checked before tweeting. Seems to have stabilised for now but must've dropped 15-20 times in the last 48h. No faults were reported on the site when my father-in-law had a complete loss of service a couple of months ago, but it was reported on the helpline.
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nifty1a (Paul B) (@nifty1a) reportedHey @virginmedia why can I ping my superhub4 but not the gateway on your network, but the hub says everything is fine? You have a problem in your network. Started yesterday.
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Niroj Gurung (@NirojGrng) reported@virginmedia Can you send an engineer to fix this asap ? I have little children at home, and this is accident waiting to happen. @virginmedia
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rima al-saffar (@ralsaffar2014) reported@virginmedia I have. It never gives the correct information. Most of our building who is provided by your company had the same issue. Poor service, no way to contact anyone at the time and WiFi essential for work. Stuck in contract with poor service, how can you help resolve??
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Rosemarie Wilson (@PragmaticaCoach) reported@virginmedia I’m trying to add a service(s) to my mum’s account I receive the contract(s) via email then when I try to place order….nothing, no confirmation, no error msg, no feedback, no email, no update…nothing. What am I to do now? Stay with your competitor? Please help 🙏🏽
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Sir Bee (@beezlebum) reported@virginmedia So, I just carry on with no broadband for two months? Unacceptable. The 'team' have offered neither explanation nor solution. Atrocious customer 'service'.
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kira (@kflw20) reported@virginmedia our WiFi went down at home (my husband and i both work from home) i went to check the front door as thr cabinet is located just outside, two men in high vis vests identified themselves as virgin media technicians. 1/2
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californiagirl1994 (@careysgirl50) reported@virginmedia I have tp link power line extenders which won’t work with this other router I’ve just had installed another problem
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rima al-saffar (@ralsaffar2014) reported@virginmedia It's a constant issue never seen with other providers to the same extent as with virgin media. My ideal situation would be to leave your company to go to a better provider. How can this be facilitated given the ongoing issues?