Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, Gravesend, Chelmsford, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Basildon	TV	1 day ago
Southend-on-Sea	TV	2 days ago
Southend-on-Sea	Internet	3 days ago
Billericay	TV	4 days ago
Southend-on-Sea	Wi-fi	4 days ago
Southend-on-Sea	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  David Sugg (@TheSugg) reported 3 minutes ago from Gravesend, England

  @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

• 
  Mark Booth (@thebooooooth) reported 8 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  grizzly_gooner (@GoonerGrizzly) reported 12 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  Russell Norris (@rrrussboy) reported 13 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Penny Rolfe nee Acres (@wonky1961) reported 13 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

• 
  ron palmer (@moebius1967) reported 13 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Russell Norris (@rrrussboy) reported 21 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Paul Dwyer (@pauldee74) reported 25 minutes ago from Grays, England

  @virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!

• 
  Mark Pashby (@MarkPashby) reported 26 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  Marc Tobin (@Cod49ers) reported 28 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  LiisaJane'x (@LiisaJane) reported 29 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 31 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Katie Purkiss (@KatiePurkiss) reported 32 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Paul Dwyer (@pauldee74) reported 33 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Paul (@Paul07852224) reported 45 minutes ago from Chelmsford, England

  @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 51 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  Tmak (@tmacbond) reported 52 minutes ago from Wickford, England

  @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

• 
  Marc Tobin (@Cod49ers) reported 53 minutes ago from Grays, England

  @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

• 
  Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported 54 minutes ago from Billericay, England

  @virginmedia me19 postcode broadband down please advise

• 
  Peter Fudge 💙 (@statusquo44) reported 56 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stepHen (@UTLR1888) reported 3 minutes ago

  @virginmedia Do you require any further help?

• 
  Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported 6 minutes ago

  @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

• 
  Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported 8 minutes ago

  @Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.

• 
  Official IPTV France 🇨🇵📺 (@MTwice5640) reported 9 minutes ago

  @RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available

• 
  tag 🇬🇧 (@tag4UK) reported 10 minutes ago

  @Benleo @virginmedia They told you that you have to buy a 2 year contract in order for them to fix their own cable, and you believed them? 🤪

• 
  Gingerlegs747 (@gingerlegs747) reported 11 minutes ago

  @dshensmith @Benleo @virginmedia I had a customer that I went out to maybe 10 times for endless disconnections on their WiFi, turns out they had fitted her a faulty refurbished router from day one.

• 
  ♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported 13 minutes ago

  @IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.

• 
  Cyberbob1uk (@cyberbob1uk) reported 16 minutes ago

  @hamsterpranks @virginmedia Use your cooling off period and get out of that contract. I'm currently on my 5th outage in 6 weeks.

• 
  Martin Moore (@Liver4breakfast) reported 16 minutes ago from Belfast, Northern Ireland

  @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

• 
  MykeJD (@MykeJD1) reported 18 minutes ago

  @saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72