Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, South Benfleet, Basildon, Canvey Island, Gravesend and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| South Benfleet |
Total Blackout | |
| Southend-on-Sea |
Total Blackout | |
| Basildon |
TV |
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark49664171) reported
@virginmedia Telephone recording when I did phone stated a fault that would be fixed by 10am. This message has been the same for weeks! VM just seem to be deflecting and just giving generic responses without ever fixing the issue.
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Mark Pownall
(@powna11) reported
@virginmedia I’ve tried calling was on hold for over 2hrs final got through they said I would be contacted about a service engineer to come round.. still not heard anything. Then called again was on hold for 50mins oh we’ve sent a new signal out should work in 3 hrs.. still don’t work
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lyndsey clarke
(@lyndseyclacker) reported
@virginmedia please help!!We ordered our bundle a week ago but received no contract and no further information. We are moving in 11 days and need our broadband set up ASAP! I have spent over 6 hours over the last 3 days in your online chat ‘waiting to get through’ with no success
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Luke Hooverhead
(@lukehooverhead) reported
@AbbeyPiacentini @virginmedia @virginmedia your customer service for existing customers is terrible. I’ve been trying to get hold of you to downgrade my tv package as I’m paying way over the odds. I can’t afford it, yet you still keep taking my money.. I can’t get hold of anyone on the website, or phone
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Scott W L Ford
(@ScottWLFord) reported
@virginmedia - as a long and loyal customer I would like to thank you for sending out an technican to my home in Hartlepool the very next day 8 am to 12.00 pm. So patience, so understanding and quick at his job getting all sorted and left in 20 minutes.
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Louise 💆♀️
(@lkloop) reported
@monkeydogify @virginmedia is their handle. Going by the number of customer apologies they’re making on here they really are rather poor!!
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Jason (lanzi)
(@JasonLanns) reported
@curtiscrockett @RichieZuLuBatch @virginmedia I’m not either but if they don’t fix my issues I’m sure it’s breach of contract?
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Chloe⚪️
(@ChloeWhytee) reported
from
Shoreham-by-Sea, England
@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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DANNY IZANAGI
(@Danny_izanagi) reported
The worst ever network @virginmedia. Almost 2 months of trying to get through to someone to cancel my services. 2 months! Abhorrent is an understatement