Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 12/12/2025 21:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Gravesend, Grays and South Benfleet.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Wi-fi
United KingdomChelmsford Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • sharonblaxland Sharon (@sharonblaxland) reported from Southend-on-Sea, England

    @virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • TomRoss_ Tom Ross (@TomRoss_) reported from Southend-on-Sea, England

    @virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • wn1wn1 jonathan walden (@wn1wn1) reported from Southend-on-Sea, England

    @virginmedia Not working here in Southend on most channels

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia It’s been awful. The connection is sporadic at best.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Veganforever67 Vegan join a union (@Veganforever67) reported

    @virginmedia It’s back better late then never internet

  • rupertexists Bert (@rupertexists) reported

    @virginmedia Thanks for the reply. I really do recommend your engineers build some redundancy into the network so that you don't have a single point of failure - networking 101.

  • XantheClay Xanthe Clay (@XantheClay) reported

    @virginmedia Done. No joy. The guy on the phone told me Virgin were aware of an “intermittent” problem in the area (although there’s no record of it online when I put my postcode in) which they were monitoring and would send an engineer in three days if it didn’t resolve 😫

  • Lenny84808442 Lenny💚🇮🇪🍀 (@Lenny84808442) reported

    @virginmedia Not unless you can tell me why enganears left our box down and didn't come back

  • m_mieczkowska Gabriela Mieczkowska (@m_mieczkowska) reported

    @virginmedia, any update over broadband failure for the last 2 days in SE London. Your service status does not present any issue while we still don’t have internet?

  • wossy Jonathan Ross (@wossy) reported

    @virginmedia are you having problems in North London? I just spent a frustrating half hour trying to get online help. Still no internet service.

  • george_jenkinss George Jenkins (@george_jenkinss) reported

    I waste hours of my life with u lot to never get answers, u lot are the worst @virginmedia

  • KaptenValorant kapteN_Valorant (@KaptenValorant) reported

    @virginmedia I understand that there was a problem regarding cables resulting in no service in SE1 over the past two days, but now the page shows there are "no issues known" and internet remains completely down. Please let us know what is going on instead of misleading customers!

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.

  • MaureenDunne2 Maureen Dunne (@MaureenDunne2) reported

    Appalling customer service from Virgin Media.. rang at 11am today and was advised to press 1 for callback... as at 19.29 still no call back. Total disregard for customers..