Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Billericay, Gravesend, Basildon, Chelmsford, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	TV	23 hours ago
Southend-on-Sea	Internet	1 day ago
Billericay	TV	2 days ago
Southend-on-Sea	Wi-fi	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  katie lee (@katiewoo26) reported 6 minutes ago from Chelmsford, England

  @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

• 
  kali ace (@GrandmasterAce1) reported 8 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Tmak (@tmacbond) reported 9 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  Jon Read (@joniread68) reported 10 minutes ago from Great Baddow, England

  @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

• 
  Marc Tobin (@Cod49ers) reported 13 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  ML Shelton (@Bomber_RBS) reported 13 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

• 
  Nigel Rumsey (@nigelrumsey) reported 13 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  Paul Ilett, Author (@Paul_Ilett) reported 17 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  Kelda🥤 (@keldaaa) reported 17 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 23 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  Matt Frow (@Matty411) reported 31 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Simon Norris (@sinozza) reported 34 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  lindsay wood (@Dearnormajeane) reported 37 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  grizzly_gooner (@GoonerGrizzly) reported 38 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  David Sugg (@TheSugg) reported 40 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  Mark.. (@MLong94) reported 46 minutes ago from Grays, England

  Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

• 
  Laura Dyer (@MrsDyer25) reported 47 minutes ago from Great Baddow, England

  @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

• 
  john perreira (@johnperreira) reported 48 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 49 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  roger cole (@RogerCole10135) reported 53 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil not Bob (@Bob71136804) reported 1 minute ago

  @Benleo @virginmedia They are the pitts. Had a bad experience with them years ago and have never used any Virgin product since.

• 
  Shady Shaw (@shadeyshaw) reported 2 minutes ago

  @Benleo I think these big comp that operate in the uk should be banned from using overseas call centres,I left virgin because their customer service was atrocious joined youfibre only to find out they have been bought out by virgin media and now I’m sure they use the same call centres.

• 
  Martin Harrison (@MartHarrison) reported 6 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  Mike (@Mikefromtheuk) reported 17 minutes ago

  @Benleo @virginmedia They are truly terrible. If you simply want an internet connection and you don't have any problems, you might be okay, but as soon as anything goes wrong you hit their awful customer service. I had intermittent problems and it took months to get resolved, I then went to Sky asap.

• 
  Kelly Turner (@kellyj70) reported 18 minutes ago

  @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

• 
  X (@XONYT_) reported 20 minutes ago

  I switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed

• 
  Rosemary Smyth (@RozoSmyth) reported 27 minutes ago

  @Benleo I had the same experience over several years. The worst service and customer service I have ever experienced. I wouldn't take Virgin media if you gave me it for free!!

• 
  v (@uraniumfroge) reported 29 minutes ago

  @virginmedia What’s crazy is that after all this, we were told we’d still have to pay cancellation fees if we leave despite the fact that the service hasn’t even been installed.

• 
  Little Lotte (@lottalottebotte) reported 30 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  Hamish (@Hamish88205796) reported 30 minutes ago

  @Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.