Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Canvey Island and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
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| Basildon |
||
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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jonathan walden
(@wn1wn1) reported
from
Southend-on-Sea, England
@virginmedia Not working here in Southend on most channels
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Tom Ross
(@TomRoss_) reported
from
Southend-on-Sea, England
@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Morrison
(@mozrover) reported
@virginmedia broadbands been off all day & last night,says there trying to fix fault but estimated time for fix has been & gone any ideas?
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ishaaq
(@ishaaq43989070) reported
@SkyUK @TalkTalk u guys have sustainable internet which won’t rob me of my money due to lack of customer service cough @virginmedia
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
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Chris
(@chrishell76) reported
@virginmedia Internet is off, flashing green lights on hub. I’ve tried restarting but still the same. Is there an issue in DN5?
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Graham Frosdick
(@froz69) reported
@virginmedia your customer service has been truely awful , after an hour trying to sort out my inlaws problems my wife was cut off . Nothing resolved 🤬
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Miss C 👩🏼🎓👩🏼🏫
(@MissC_primary_) reported
Shocking service @virginmedia. Perfectly happy to cancel our internet Friday at midnight but no help when we move into our no phone service new home. Got told that I’ve probably done it wrong and an engineer will be out Tuesday at the earliest. Still happy to charge me tho!😡😡
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Abu Ayaan
(@SAHusshen) reported
@mahmudhassan_ @virginmedia @virginmedia fix it, it's not very appealing for those signing or considering contracts ..
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Wolfman's Got Nards🐺
(@wolfmansnards) reported
@virginmedia My upgrade didn't go through as expected and now I am not getting what I pay for. Livechat don't want to help and now I'm on hold on a call. The advisor keeps taking me on and off hold and I am not able to speak to her. Nightmare!
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Graham Frosdick
(@froz69) reported
@virginmedia update she phoned back and after another hour of getting nowhere she was cut off again . Absolutely shocking customer service
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Ben Paul
(@neuarchitects) reported
@virginmedia They advised me to call the number again. Now waiting! & waiting! I've never experienced such poor customer service. Emails in accessible for 8 months! 3 Complaints none resolved. How do you stay in business? If we treated clients like this we would have been sunk long ago!