Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 01/31/2026 02:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Gravesend, Southend-on-Sea, Basildon, Grays, Canvey Island and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomBasildon Internet
United KingdomBasildon E-mail
United KingdomBasildon E-mail
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • ChrisyL1 Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

  • tmacbond Tmak (@tmacbond) reported from Wickford, England

    @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • kelly_bingham2 Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England

    @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

  • LiisaJane LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England

    @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PerfectPubQuiz Perfect Pub Quiz (@PerfectPubQuiz) reported

    @virginmedia I’ve spoken to the driver and the van has been moved. Why are you so eager to get your fellow workers into trouble?

  • DlanodGierg Donald Greig (@DlanodGierg) reported

    @virginmedia His wife has very poor health and they need their phone which is now on VOIP.

  • charlifriday Charlie (@charlifriday) reported

    @virginmedia Hi John, the poor customer service we have received & trying to track the delivery of our equipment! I’d love to actually speak to someone on the phone about this who is in the UK and won’t lie to me! We haven’t even started our contract and we have had this poor experience!

  • the_real_dave_j David Johnston (@the_real_dave_j) reported

    @vmbusiness are you having service issues in TW2? We've had a bump connection for ~48 hours now

  • timesarrow01 Hamayoon Sultan (@timesarrow01) reported

    Hello @virginmedia. I've had total service loss for close to the last three weeks; yet two engineer appointments and a new cable later and still nothing. Please help!!!

  • AngharadCloney Angharad Cloney (@AngharadCloney) reported

    @virginmedia my internet is down and it's not an issue with my hub as other locals are having issues too. Can you advise whether there's a problem in the area, or how to report one? Your site seems to suggest everything is ok when it clearly isn't. Thanks!

  • ClaireB09418242 Claire Bullock (@ClaireB09418242) reported

    @virginmedia Hi there looking to cancel as you don’t provide services at my new property

  • JCorn360 Joel Cornelio (@JCorn360) reported

    @virginmedia We have tried that link multiple times. It's only a temporary fix. It just tells there are 'connection issues in your area'. The wifi then works for a few days, and then it's screwed back again.

  • DlanodGierg Donald Greig (@DlanodGierg) reported

    @virginmedia In the last week, the VM team on WhatsApp have promised 3 times to get a manager to call me but these calls never happen. Been a customer for >30 years and never had service like this.

  • raisingmoonbows Raising Moonbows (@raisingmoonbows) reported

    @virginmedia That for understanding what is happen with fix, doesn't explain how I'm suppose to work with no broadband and due to health I can not go in office. I'm paying you guys £67 and not getting anything. I asked you guys to provide a mifi until you fixed and you were going to charge me