Virgin Media outages and service status in Rayleigh, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Rayleigh, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 25, 12:07 PM GMT+1.
- Internet (62%)
- TV (24%)
- Wi-fi (10%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rayleigh, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Wi-fi | 2 hours ago |
|
Southend-on-Sea
|
Internet | 1 day ago |
|
Grays
|
TV | 2 days ago |
|
Southend-on-Sea
|
Internet | 2 days ago |
|
Southend-on-Sea
|
Internet | 3 days ago |
|
Southend-on-Sea
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Tolu (@tolu_____) reported from Basildon, England@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.
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john perreira (@johnperreira) reported from Basildon, England@simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England. @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, EnglandSadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?
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WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England@ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems
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Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England@virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential
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David Sugg (@TheSugg) reported from Gravesend, England@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
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matt (@briggsym) reported from Wickford, England@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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Rachel Romain (@RERomain) reported from Chelmsford, England@virginmedia It has been almost 30 years since he was a new customer... 🙃
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MrChips (@MrChips2000) reported from Grays, England@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported from Gravesend, England@JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed
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David Sugg (@TheSugg) reported from Gravesend, England@lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England@virginmedia They haven’t got through to anyone to cancel it yet?
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Marc Tobin (@Cod49ers) reported from Grays, England@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?
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Tmak (@tmacbond) reported from Wickford, England@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Talking 🏴 (@AgnstModFball) reported@Hughesy_B @virginmedia Worst company in the UK
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Peter mcclurg (@peter_mcclurg) reportedWhy are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia
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Chris (@Swissffs1980) reported@trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.
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Dav (@davettoo) reported@DeviateDefiant @virginmedia @MoneySupermkt Yeah imagine getting shafted for being a loyal customer
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Alan Roberts (@AlanRob68902430) reported@virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.
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XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported@Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now
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Knapp (@KnappTweets) reported@virginmedia fix your damn WiFi, I pay like 100 a month for some bullshit that don’t work
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Denise Swif5 (@DeniseSwif5) reportedVirgin media Day 18 no service #jokers
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Paul Jones (@PaulFJonescom) reported@virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!
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Steve (@newrider1980) reported@trapdoor456 @virginmedia God knows why my upload is so bad , I’m on full fibre optic so it should be better