Virgin Media Outage Report in Rayleigh, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (40%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, South Benfleet, Southend-on-Sea, Basildon and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
TV | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Basildon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
-
matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
-
Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
-
john
(@john22_1) reported
from
Southend-on-Sea, England
@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
-
millsey.
(@lulaamillss) reported
from
Basildon, England
@virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.
-
Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
-
Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
-
Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
-
PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer
(@iamBazSR3rs) reported
from
Runwell, England
@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
-
sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
-
S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
-
hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
-
hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
-
Lee Patmore
(@LeePatmore) reported
from
Basildon, England
It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia
-
hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
-
sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
-
ed booker
(@ed_sugarbones) reported
from
Great Baddow, England
@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
-
Andrew Buxton
(@buckers43) reported
from
Basildon, England
@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
-
Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
-
🏳️🌈🌟Simon🌟🏳️🌈, Esq.
(@TheSimonC90) reported
from
Chelmsford, England
@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
-
hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
🖤⬆️⬆️⬇️⬇️⬅️➡️⬅️➡️🅱️🅰️▶️🖤
(@KBombroffe) reported
@virginmedia I would prefer not to have this conversation over twitter. It is a slow and tedious repeat of the conversations we have already had. We know that the TiVo box does not work. What we would like is for it to either be fixed or a new one sent.
-
Chris
(@UKLionheartSV) reported
Regret getting @virginmedia internet! Goes down so many times. Can’t wait to be out of contract to cancel it.
-
jackwillistv
(@jack7232) reported
@virginmedia just want to say your customer service from Mohammed this evening was so poor this evening. I was phone up to ask about bill credit didn’t have a clue what I was talking about and try to transfer me through to a team that wasn’t there. 1 of 2
-
Barb Jungr
(@barbjungr) reported
@virginmedia Yes. I am happy to. I spoke at length in November to customer service and they had promised to reduce a bill accordingly. Never happened. I need an engineer to deal with issues. Can’t access one. Can’t get through to anyone. Need help with signal fluctuation. Need better hub.
-
SullyMLG
(@KBsully1) reported
@sinklaer @virginmedia Nah, just really slow. You got any ides on how to fix it? Really annoying trying to play on Paxterya (a mc server) but i cant because of the stupid internet.
-
Saurabh Rana
(@Mr_Saurabh_Rana) reported
@virginmedia Shall I put down the hope for call from Virgin now? #stillwaiting #virginmediadown
-
Lawrence
(@gishank) reported
@virginmedia Absolutely abysmal customer service. Treat their long-term customers absolutely appallingly. Still waiting over 5 weeks for someone to actually talk to me regarding me complaint.
-
Gizz
(@boreham_gary) reported
@virginmedia awful company with awful broadband.
-
Dan Salt
(@Danjsalt) reported
@virginmedia is literally the worst company I've ever dealt with for client service
-
Chris Tazewell
(@TazAles) reported
@LukeHarby @virginmedia Yes. Both 2.4GHz and 5GHz work over a range of channels. 2.4 is a narrow range so can be very congested. Most of your neighbours will have theirs set on channel 6 so you may be able to change yours to a less congested channel. Your 5GHz network is probably ok