Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, Gravesend, Chelmsford, Grays, Canvey Island, and Wickford.

City	Problem Type	Report Time
Basildon	TV	2 days ago
Southend-on-Sea	TV	3 days ago
Southend-on-Sea	Internet	4 days ago
Billericay	TV	5 days ago
Southend-on-Sea	Wi-fi	5 days ago
Southend-on-Sea	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  LiisaJane'x (@LiisaJane) reported 14 seconds ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  ron palmer (@moebius1967) reported 3 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Simon Norris (@sinozza) reported 12 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  Penny Rolfe nee Acres (@wonky1961) reported 12 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

• 
  Jon Read (@joniread68) reported 13 minutes ago from Great Baddow, England

  Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

• 
  Russell Norris (@rrrussboy) reported 16 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  Samantha Doe (@samanthadoe1) reported 18 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  chris cox (@coxychris) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  Katie Purkiss (@KatiePurkiss) reported 32 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Rob Green Jnr (@rob_green86) reported 37 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  David Sugg (@TheSugg) reported 39 minutes ago from Gravesend, England

  @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 39 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  grizzly_gooner (@GoonerGrizzly) reported 39 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  john perreira (@johnperreira) reported 42 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  Mark Harrison (@maharrison) reported 42 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  roger cole (@RogerCole10135) reported 45 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 50 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  Katie Purkiss (@KatiePurkiss) reported 59 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 59 minutes ago from Gravesend, England

  @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

• 
  grizzly_gooner (@GoonerGrizzly) reported 59 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Spight (@leonspight) reported 11 seconds ago

  @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better

• 
  AxiomLunc (@AxiomLunc) reported 42 seconds ago

  @Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.

• 
  marc (@bighandsmassuer) reported 3 minutes ago

  @virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business

• 
  Louise Bagshawe (@LouiseMensch) reported 3 minutes ago

  Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

• 
  Joe Alderson (@JoeAlderson1982) reported 5 minutes ago

  @B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.

• 
  Clareactually (@ActuallyClarex) reported 6 minutes ago

  Fk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.

• 
  Tracy Field (@TracyFi31470652) reported 10 minutes ago

  @mark_wootten try virgin media there just as bad

• 
  FootballCricketMad (@fcmad1960) reported 11 minutes ago

  @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

• 
  Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported 12 minutes ago

  @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

• 
  Ivan Elmanov (@GregoryRasputin) reported 18 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.