Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Gravesend, Southend-on-Sea, Basildon, Wickford, Chelmsford, and Grays.

City	Problem Type	Report Time
Gravesend	Internet	22 hours ago
Southend-on-Sea	Wi-fi	1 day ago
Basildon	Wi-fi	2 days ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	3 days ago
Wickford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Katie Purkiss (@KatiePurkiss) reported 1 minute ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  WeHateHills (@WeHateHills) reported 2 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  Marc Tobin (@Cod49ers) reported 4 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  grizzly_gooner (@GoonerGrizzly) reported 4 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  Chris L (@ChrisyL1) reported 6 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

• 
  Russell Norris (@rrrussboy) reported 8 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Russell Norris (@rrrussboy) reported 11 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  john perreira (@johnperreira) reported 15 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  ron palmer (@moebius1967) reported 17 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  Laura Dyer (@MrsDyer25) reported 21 minutes ago from Great Baddow, England

  @virginmedia Yes and I am doing it again now. No network issue has been found

• 
  Russell Norris (@rrrussboy) reported 23 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Katie Williams (@katie_2521) reported 27 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Paul (@Paul07852224) reported 28 minutes ago from Chelmsford, England

  @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

• 
  roger cole (@RogerCole10135) reported 29 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 30 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Robert Shaw (@hungoverdrawn) reported 30 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  Em💛 (@emilymorgan_x) reported 41 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Katie Purkiss (@KatiePurkiss) reported 42 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  matt (@briggsym) reported 47 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Mark Harrison (@maharrison) reported 53 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy spinoza (@andyspin) reported 6 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  Ed Jones (@edujones14) reported 7 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  Monk (@i_Charizard) reported 12 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite

• 
  Torexeon (@Torexeon) reported 19 minutes ago

  @wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.

• 
  Caz (@caz_fizz) reported 22 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  GW (@GGWilliams72) reported 23 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Peter Miller (@PeteinExeter) reported 23 minutes ago

  @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 24 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Frankie Smith (@frankiesmith74) reported 24 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Rocky Dennis (@ROCKYDENNlS) reported 25 minutes ago

  @CheekyVic @virginmedia The worst