Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford, Basildon, Gravesend, Southend-on-Sea, Grays and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Basildon |
Total Blackout | |
| Basildon |
Internet | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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john
(@john22_1) reported
from
Southend-on-Sea, England
@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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millsey.
(@lulaamillss) reported
from
Basildon, England
@virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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Tom Ross
(@TomRoss_) reported
from
Southend-on-Sea, England
@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Lee Patmore
(@LeePatmore) reported
from
Basildon, England
It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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jonathan walden
(@wn1wn1) reported
from
Southend-on-Sea, England
@virginmedia Not working here in Southend on most channels
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matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer
(@iamBazSR3rs) reported
from
Runwell, England
@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
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ed booker
(@ed_sugarbones) reported
from
Great Baddow, England
@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@DanDanielbowman) reported
@virginmedia Connection gone again, I would really like to get this sorted for £83 a month otherwise I’m really going to have to take my business elsewhere, it’s happened everyday this week and according to the app there are no issues in my area @Ofcom any thoughts on this?
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Ben
(@smilerben) reported
@virginmedia Hi guys was told by cancellations I would receive a call back( not happend) after I asked to cancel due to you guys not being able to match an alternate deal and had no cancellation confirmation how do I chase?
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Gunnerbegreat!
(@shaunsen67) reported
@virginmedia I just get an automated option which ends with asking me to reset the router and then get a text to go online to look at help if needed
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*** army !!!!
(@pageythfc123) reported
@virginmedia when are you going to get a uhd channel for sky sports the picture looks awful will not renew my contract if there is no improvement
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Eldarioth
(@eldarioth) reported
@virginmedia And here we go again.... I am STILL having random disconnects from the internet. Whether wired or ethernet connected makes no difference. My PC, phone and Laptop all suffer really badly . I cant game for any length of time and watching sports is stupid!
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Fiona K
(@fifibones) reported
@virginmedia we stayed in all day for our appointment booked for 1-6 today but nobody turned up! And nobody notified us! Really disappointing service.
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ً
(@lKyzaa) reported
Got gig1 virgin media. Best I got was 310 download, supposed to get 800+ now my first bill is £232... what the actual ****.
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*** army !!!!
(@pageythfc123) reported
@leewhu81 @virginmedia This is supposed to be hard after watching by ultimate don’t know why I’m paying so much for such a **** picture !!!!!!
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Tony
(@Tony88073wwfc) reported
@virginmedia Hi, not really. She couldn't really understand my complaint and wanted to send an engineer to help install it! Apparently a manager wasn't available to speak to but would call me in 24hrs. I'm not having any better luck with my upgrade on my mobile either, they didn't call back.
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Gareth Wakeman
(@Wakey4Prime) reported
@virginmedia This a joke? Internet been awful for weeks now, WiFi unusable! Definitely not receiving the service we are paying for!