Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Gravesend, Chelmsford, Wickford, and Grays.

City	Problem Type	Report Time
Basildon	Internet	18 hours ago
Southend-on-Sea	TV	1 day ago
Basildon	TV	6 days ago
Gravesend	E-mail	6 days ago
Chelmsford	Internet	6 days ago
Basildon	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Mark.. (@MLong94) reported 6 minutes ago from Grays, England

  Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

• 
  Mark Booth (@thebooooooth) reported 11 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  David Sugg (@TheSugg) reported 13 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 15 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 18 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  Robert Shaw (@hungoverdrawn) reported 23 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  chris cox (@coxychris) reported 24 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  Danny-lawrence-BEM-BCAc (@MRDannyLawrence) reported 26 minutes ago from Billericay, England

  @virginmedia me19 postcode broadband down please advise

• 
  ron palmer (@moebius1967) reported 32 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  Rob Green Jnr (@rob_green86) reported 36 minutes ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  David Sugg (@TheSugg) reported 42 minutes ago from Gravesend, England

  @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

• 
  Becca (@becshawyer) reported 45 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  roger cole (@RogerCole10135) reported 45 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Kate Crisp (@kec1964) reported 45 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  Penny Rolfe (@wonky61shaky) reported 47 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  Simon Norris (@sinozza) reported 54 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  Tmak (@tmacbond) reported 56 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  Paul Dwyer (@pauldee74) reported 57 minutes ago from Grays, England

  @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

• 
  Tmak (@tmacbond) reported 58 minutes ago from Wickford, England

  @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

• 
  Russell Norris (@rrrussboy) reported 60 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dermot Carmody (@DermotCarmody) reported 38 seconds ago

  @virginmedia hi. Your phone service and chat service are both failing after I input my account number.

• 
  meg (@MeganJuliaaa_) reported 1 minute ago

  @virginmedia can you help me cancel a engineer booking as everything is working now

• 
  Sean Austin 316 (@seanaustin1985) reported 2 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 3 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 6 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Monty Kumbulla (@KumbullaMonty) reported 8 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Paul Hulse (@paulpresenteruk) reported 8 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Gauci Reports (@GauciReports) reported 9 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  LivingSage (@LivingSage2) reported 13 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 13 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.