Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Chelmsford, Grays, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Basildon	Internet	3 hours ago
Southend-on-Sea	Internet	7 days ago
Southend-on-Sea	Internet	7 days ago
Chelmsford	Internet	7 days ago
Basildon	Wi-fi	8 days ago
Southend-on-Sea	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Tmak (@tmacbond) reported 13 seconds ago from Wickford, England

  @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

• 
  Samantha Doe (@samanthadoe1) reported 1 minute ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Mark Harrison (@maharrison) reported 4 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  WeHateHills (@WeHateHills) reported 6 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  David Sugg (@TheSugg) reported 13 minutes ago from Gravesend, England

  @virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?

• 
  Paul Dwyer (@pauldee74) reported 17 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Kelly **** (@kellydyke08) reported 20 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  Paul Ilett, Author (@Paul_Ilett) reported 26 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  Paul (@Paul07852224) reported 27 minutes ago from Chelmsford, England

  @virginmedia Hi, yeah done that - no issues

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 27 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Lisa Philpott (@Lisa2672) reported 28 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 32 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  Paul Dwyer (@pauldee74) reported 34 minutes ago from Grays, England

  @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

• 
  ML Shelton (@Bomber_RBS) reported 38 minutes ago from Gravesend, England

  @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

• 
  Scott Jackson (@AViTSCJ) reported 40 minutes ago from Gravesend, England

  @virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 44 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Russell Norris (@rrrussboy) reported 44 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Kim Baker was Lovett (@Kimlovett) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  Mark Harrison (@maharrison) reported 54 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  Penny Rolfe nee Acres (@wonky1961) reported 59 minutes ago from Southend-on-Sea, England

  I have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doc (@Trout_Finger) reported 6 minutes ago

  @virginmedia is the red button issues being sorted..its taking the pizz now this issue

• 
  nicolajane (@NJB2874) reported 8 minutes ago

  @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

• 
  Liam Bolger (@LiamBolger7) reported 10 minutes ago

  @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!

• 
  Ryan (@SarkySodRyan) reported 12 minutes ago

  @virginmedia you've sent me messages saying you'll charge me for not sending back my old box.... Despite me telling you the new one doesn't work. This is what it displays. Tried calling your customer service number and - as always - I can't get through Any idea what to do? R

• 
  Jen D'Free 🇺🇦 💚🤍💜 (@aberamentho) reported 14 minutes ago

  @IainSankey @virginmedia Best opinion is to swop When you tell them you are leaving the price miraculously goes down

• 
  Moss (@Mossy_the_Jack) reported 16 minutes ago

  @craigy1977 @bmstewart2004 @virginmedia When your contract is due for renewal tell them you're done & you're not paying £100 any more I did & got my bill down to £64 18 months later I did it again, got a speed increase from 300mb to 1.2 gig, Netflix & price down to £53 Might not be £12 but it's a saving

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 18 minutes ago

  @virginmedia 2 hours on to your resolution team on Friday agree a package and then you remove everything I have I am furious

• 
  oldman (@gyoldsingleman) reported 19 minutes ago

  @CliveR39 @virginmedia @virginmedia this problem is ongoing now for at least 10 days, I want to watch on tv not the app. I pay for this service!!! Why is it so difficult to resolve?

• 
  Charlotte (@CharlotteG49201) reported 19 minutes ago

  Is your Internet down in Guisborough TS14? We are at a holiday home and the internet isn't working despite the white light being on. Can't use the checker like we would back home as we don't know the owners surname. Thanks @virginmedia

• 
  Alan Roberts (@AlanRob68902430) reported 20 minutes ago

  @alexand979677 @virginmedia grounds to terminate the contract folks