Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Gravesend, Chelmsford, Wickford, and Grays.

City	Problem Type	Report Time
Basildon	Internet	12 hours ago
Southend-on-Sea	TV	1 day ago
Basildon	TV	5 days ago
Gravesend	E-mail	5 days ago
Chelmsford	Internet	6 days ago
Basildon	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Gary Thompson (@goonergeek2000) reported 1 minute ago from Grays, England

  @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

• 
  Russell Norris (@rrrussboy) reported 5 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  Katie Purkiss (@KatiePurkiss) reported 10 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 11 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Katie Purkiss (@KatiePurkiss) reported 17 minutes ago from Southend-on-Sea, England

  . @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 21 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  Matt Frow (@Matty411) reported 22 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Lisa Philpott (@Lisa2672) reported 22 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Katie Purkiss (@KatiePurkiss) reported 24 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Ian Collier (@_iancollier) reported 28 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Rob Green Jnr (@rob_green86) reported 28 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  Katie Purkiss (@KatiePurkiss) reported 30 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 33 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 43 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  Mark Harrison (@maharrison) reported 44 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  Mark Booth (@thebooooooth) reported 47 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  Paul Dwyer (@pauldee74) reported 49 minutes ago from Grays, England

  @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

• 
  Simon Norris (@sinozza) reported 52 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  Marc Tobin (@Cod49ers) reported 54 minutes ago from Grays, England

  @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

• 
  lindsay wood (@Dearnormajeane) reported 57 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nim O'Hall (@nimohally) reported 4 minutes ago

  @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

• 
  Our Electric World (@O_E_W) reported 5 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Robert Grieve (@robert_grieve) reported 6 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 10 minutes ago

  @virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.

• 
  Paul Hulse (@paulpresenteruk) reported 10 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  karl heaney (@karlheaney1978) reported 12 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 14 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Russell Frew (@rhfrew) reported 17 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  Robert Grace (@Beastial_Maggot) reported 20 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 22 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…