Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 02/04/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: South Benfleet, Gravesend, Southend-on-Sea, Basildon, Grays, Canvey Island and Chelmsford.

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City Problem Type Report Time
United KingdomSouth Benfleet Internet
United KingdomGravesend Internet
United KingdomGravesend Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomBasildon Internet
United KingdomBasildon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • Big_D_2012 Darral.s (@Big_D_2012) reported from Chelmsford, England

    @virginmedia you really have to sort your internet service out shocking!!

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • Jakec1505 Jake (@Jakec1505) reported from Chelmsford, England

    Virgin media are actually ***************. Worst WiFi I’ve ever had

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulyh75 Paul Hughes (@paulyh75) reported

    @virginmedia can you help please, getting extremely frustrated with your call centres. Am now on my 3rd attempt. Everytime I get through to your advisors they transfer me to another team and then I get cut off. Very poor service so far

  • nav___ Naveed Ahmed (@nav___) reported

    @virginmedia Absolutely shockingly useless and lie about everything nothing get done, no promised call backs from agents or managers. ongoing problems since october going around in circles on phone and live chat.

  • c17yb8b3 Katie~Lou (@c17yb8b3) reported

    @virginmedia Yes I have all channels on my service, I requested for 1 TiVo box to be removed 2 weeks ago, spoke to someone before who said it’s not been processed, it doesn’t work for on demand services either it’s driving me mad! £111 a month I’m paying :(

  • HilsMuston Hils Muston (@HilsMuston) reported

    @virginmedia Hi Automated service reports there are issues or send signal to reboot gear.Many households affected re home educating/ online courses (losing pre paid lessons) Facetime calls with sick ageing family.Totally unsatisfactory.

  • Zireael170 Edgey-cuchi (@Zireael170) reported

    @virginmedia Okay thanks, regarding my issue isn't there another way instead of calling again? Because I don't think that will work

  • shannonnn1998 Shannon (@shannonnn1998) reported

    @virginmedia do I have to cancel my existing phone when I get my new phone?

  • Kieran721 Kieran (@Kieran721) reported

    @virginmedia They said they would monitor the outside box for a week, which does not help my internet at the moment.

  • calg1995 Carina (@calg1995) reported

    @virginmedia I did, it says Virgin Media has identified a problem within this area but the latest they’ll fix it 12:30am

  • sjslfcforever Si Smith (@sjslfcforever) reported

    @virginmedia I’ve been trying to get through to you on the phone about the coverage at home the signal is rubbish upstairs and that’s with a booster the signal keeps dropping out daily and yes it’s annoying especially as my daughter is at home trying doing college work.

  • Zireael170 Edgey-cuchi (@Zireael170) reported

    @virginmedia They've already looked into it and said there wasn't a problem though, I'd rather not spend 2 hours on the phone again to just get told "just wait until its resolved"