Virgin Media Outage Report in Mottram in Longdendale, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mottram in Longdendale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mottram in Longdendale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mottram in Longdendale, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Stockport, Oldham, Macclesfield, Hyde, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Rochdale |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Stockport |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Mottram in Longdendale, England
Latest outage, problems and issue reports in Mottram in Longdendale and nearby locations:
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Gerry Hattrick
(@TinmanPG) reported
from
Cheadle Hulme, England
@virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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Alec Parkin
(@Eurovisioned) reported
from
Manchester, England
Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Danyel
(@DanyelWilliam13) reported
from
Oldham, England
@virginmedia On the 25th and then the month after we have the same issue Just not on really
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David Green
(@DTGreen63) reported
from
Stockport, England
@Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop
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Kevin Fallon
(@KevinFa34262602) reported
from
Middleton, England
@virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Dave Frith
(@Tankie69) reported
from
Cheadle Hulme, England
@virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dan
(@dansouthcoast) reported
@virginmedia yes theyve srnt a signal over. the wifi worked for couple hours and then dropped again. signal is there but nothing happens loading up on laptops and tvs buffer. this only happens outside the room where router is have 2 x boosters supplied by you. 2nd call says speak to advisor
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Numpty Teacher
(@numpty_teacher) reported
@shorny_m @virginmedia At this stage, I’d happily remove walls! It was getting bad in lockdown1, but yesterday was awful. 3/4 live lessons interrupted and no work done. I’ve not added any furniture to the room, but could look at rearranging.
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brogan
(@londonbrogan) reported
@virginmedia @virginhelp hi there, i have talked to your customer service team twice after being on hold 40+ each time. i don't have time to call today, can you please message me?
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Grant Colquhoun
(@gcolquhoun) reported
@virginmedia it's now resolved, but I don't see that as a reason to have my complaint closed.
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Matthew Denning
(@MatthewDenning) reported
@virginmedia (3) early termination fee would apply if I moved and the service wasn’t available. The agent withheld this information for one reason only - to get me to commit to a new agreement. There’s no way I would have entered in to a new agreement had any of the aforementioned points...
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wild lizard.
(@rossp2112) reported
@numpty_teacher @virginmedia I had the same problem and I’ve just bought a TPlink Archer A7 AC1750 - plugs into your existing router, not sure of the tech/science but last night I had much better WiFi across the house. £70ish on Amazon - might be worth a look.
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dAve Fletcher
(@_dAveFletcher_) reported
@gcolquhoun @virginmedia I'll be watching this one with interest Grant. I'm not having issues personally but I'm seeing constant complaints of intermittent connectivity in the area and people asking who best to switch to from VM.
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Matthew Denning
(@MatthewDenning) reported
@virginmedia (4) been raised by the agent. I knew for certain at this point I would be moving house. They have misled me in to thinking I could move the service with me at zero cost. The agent had all the information they needed to correctly inform me of the costs I would incur should the...
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Neil
(@ratz09) reported
@virginmedia And spend another 2 hours on hold? Really have you read my tweets???I’ll wait to see if that lady calls me back or if someone responds to my complaint
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ShornyMalcolmson
(@shorny_m) reported
@numpty_teacher @virginmedia It’ll work fine if the router is in the lounge, but not if it’s elsewhere, so we assume the bookcases are the issue.