Virgin Media Outage Report in Mottram in Longdendale, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mottram in Longdendale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mottram in Longdendale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Mottram in Longdendale, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Stockport, Oldham, Rochdale, Wilmslow and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mottram in Longdendale, England
Latest outage, problems and issue reports in Mottram in Longdendale and nearby locations:
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
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James Marshall
(@jameze1992) reported
from
Oldham, England
Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hannah
(@cfcwhannah) reported
Virgin media has the worst customer service I have ever come across, had to contact them 4 times to sort out a refund that was their fault for overcharging me in August🙃
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Richard Slater
(@richardslater) reported
@virginmedia, bit of feedback, your sign up and security question process is **very** confusing - I'm struggling just to get to talk to someone about my account. If you call something a password instead of a memorable word or "support phrase" that creates confusion.
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Customer Service
(@vmbusinesshelp) reported
@virginmedia @shombell hi, I am sorry that you are having issues with the service, can you tell me are you still experiencing this? if so can you please provide the full post code, via a DM @vmbusinesshelp with the information. many thanks
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Graham Long
(@Grahamthecabbie) reported
@virginmedia It’s awful. The wifi drops out and when I call 150, it’s an automated service offering me a text message with a link. What’s the use of a link when I can’t access the internet because your wifi is down? 🤔
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nahh
(@iburntthesamosa) reported
**** virgin media...all my homies hate virgin media
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Harriet Hughes
(@hadhughes) reported
@virginmedia No, it says there are no issues.
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Mike Hollow
(@RealMikeHollow) reported
@virginmedia can you explain to me why you even have a customer service department? I called to make a complaint because you keep turning off my router whilst I'm working and someone called Mia put the phone down on me. You guys have cost me money this week. Get back in contact.
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Eltonjohnseyebrow
(@Eltonseyebrow) reported
@virginmedia can someone give me a complaints number please. One where I am not cut off or send a self help link. I’ve made a complaint online which has not been acknowledged and I need to speak to someone today
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Dr Carla Ardis
(@Carla_Ardis) reported
@virginmedia No, I still have an installation appointment due the 1st December (after 8 delays) and I was assured it would happened. I already received a call saying that I should return the kit and I explained that I'm waiting for the install. Is that difficult for you to fix this?
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CallMeMo
(@CallMeMoMow) reported
.@virginmedia I have been trying since 0857 this morning to cancel a package for a person with dementia who has been taken into a care home. My only option seems to be to cancel the Direct Debit with the bank. THIS IS A COMPLAINT WHICH YOUR SYSTEM IS ALSO NOT TAKING