Virgin Media Outage Report in Mottram in Longdendale, Borough of Tameside, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mottram in Longdendale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mottram in Longdendale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Mottram in Longdendale, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Dukinfield, Hyde, Wilmslow, Oldham, Holmfirth, Rochdale, Macclesfield, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mottram in Longdendale, England
Latest outage, problems and issue reports in Mottram in Longdendale and nearby locations:
-
Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
-
Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
-
Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
-
Kelly Walsh
(@Kellywalsh758) reported
from
Stockport, England
@virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!
-
Stephen Mackenzie
(@StevomacMUFC) reported
from
Ashton-under-Lyne, England
@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
-
Dave
(@bigdave22003388) reported
from
Manchester, England
@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
-
Simon Manning 🇪🇺 #FBPE
(@SiManM20) reported
from
Manchester, England
@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
-
alex.
(@blokealex) reported
from
Manchester, England
@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
-
officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
-
officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
-
Laura May
(@Laura_May_Ness) reported
from
Manchester, England
Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
-
Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
-
Phoebe
(@TTPhoebe) reported
from
Manchester, England
Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
-
Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
-
Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
-
Definitely not Elon Musk
(@twiddlemeister) reported
from
Cheadle Hulme, England
Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
-
🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
-
jimmy
(@jimmysteamboat) reported
from
Manchester, England
@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
-
officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
-
officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gavin.mitchell-luker
(@Gavinmitchelll2) reported
@richardbranson @hubbubUK @VMO2News Shame Virgin Media don't want look after their customers. They won't exist soon as the only reason they are still there is that they won't take any cancellation calls. I have been trying to cancel since 3rd February and have been cut off constantly once after 1hr 13 minutes.
-
Elizabeth A Mathie
(@BetNav) reported
@virginmedia I called last night, it reconnected & I was assured everything would remain stable. We've had countless engineer visits, booster & now 3 wifi pods and all they ever say is the service to the property is fine
-
Chris Moroney
(@chris_moroney25) reported
@virginmedia Yes. I have followed every step, jumped through every hoop, and every time I fall I get told a manager will get back to me. It’s pathetic. I should bill you for my time I’ve wasted so much trying to sort this issue, maybe I should cancel my direct debit and see if you call then
-
Oniichan_Ash
(@oniichan_ash) reported
@virginmedia Yes i stream on my pc and constantly losing connection during stream and gaming is causing big issues
-
Tekify
(@TekifyUK) reported
@virginmedia It was going to call me in December. This never happened and I haven't been able to get any help. So I've been paying for two phone numbers for 4 months now and seem to be no closer to getting any help. Any help would be appreciated and ideally the money I've paid double back.
-
Chris Moroney
(@chris_moroney25) reported
@virginmedia @Ofcom well that’s awfully convenient seeing as the main reason I have resorted to Ofcom is the fact no one actually follows up when I do contact you! I have tried to get help and a resolution several times, and on 4 separate occasions I’ve waited for a call that never came! 🤬
-
Alex McGinlay
(@Alex_McGinlay) reported
@virginmedia I've already tested. The white light is on and I got an error of intermittent connection - usually fixed within 24 hours. The check status says no errors reported - as it usually always does.
-
Chris Moroney
(@chris_moroney25) reported
@Ofcom @virginmedia @richardbranson I’ve submitted the info, and will be asking Virgin for a deadlock letter after work. What can I do if they yet again say a manager will call me back to provide this, as that is a key part of my main problem? Their avoidance in responding is what has held this entire process up
-
Kelly Scarlett
(@kizzie27) reported
@virginmedia Have had issues for a while picking up signal in room next to router and been told I should have to pay for a booster, seems strange I should pay extra for a service I'm already paying for!!
-
Tekify
(@TekifyUK) reported
@virginmedia A few months ago I was sold a broadband package with a mobile number and was told I could move my existing number over. After a couple months of delay I was eventually told it couldn't happen. I was credited some balance as an apology and a complaints manage who could fix 1/2