Virgin Media Outage Report in Mottram in Longdendale, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mottram in Longdendale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mottram in Longdendale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mottram in Longdendale, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Oldham, Stockport, Cheadle, Rochdale, Macclesfield, Wilmslow, Ashton-under-Lyne and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bury |
Internet | |
| Oldham |
Internet | |
| Bury |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mottram in Longdendale, England
Latest outage, problems and issue reports in Mottram in Longdendale and nearby locations:
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Alec Parkin
(@Eurovisioned) reported
from
Manchester, England
Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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Dave Frith
(@Tankie69) reported
from
Cheadle Hulme, England
@virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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Danyel
(@DanyelWilliam13) reported
from
Oldham, England
@virginmedia On the 25th and then the month after we have the same issue Just not on really
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Kevin Fallon
(@KevinFa34262602) reported
from
Middleton, England
@virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬
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David Green
(@DTGreen63) reported
from
Stockport, England
@Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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Gerry Hattrick
(@TinmanPG) reported
from
Cheadle Hulme, England
@virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sinclair
(@ItsEdSinclair) reported
@virginmedia I did, but this is bad security design. Also I wasn't able to choose a password longer than 10 characters. Very old-school.
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lucy
(@lucia1806) reported
@virginmedia Sadly no. Atm u It seems the CS td me his system is down. So waiting .
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Tom Lloyd
(@tomlloydwrites) reported
So it's taken virgin media eight weeks to respond to my complaint and say... "sorry we've not done anything about this yet" which is a whole heap of totally predictable uselessness.
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The Woman
(@Macsmrs1) reported
@virginmedia I'm an unpaid carer and Virgin broadband customer. Am I too receive any discount? No, thought not.
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Richard Weedon
(@richweedon77) reported
@virginmedia is there a known issue for broadband in DE3 area. Slow and kept dropping out all weekend
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Andy baxter
(@a17dy2003) reported
@virginmedia The super hub 3. Is now clear of instructions and I m still having the same issues. And to make to worse the old hub no longer works 🤬🤬
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Alex ‘Humphrey Yogart’ Bootherstone
(@badgallexy) reported
@virginmedia guys, you have got to be kidding me. My internet, TV and phone are down again?! This is the 3rd time in a month and affecting the whole postcode. How on earth am I expected to do my job?
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Chris M
(@BWFC1982) reported
@virginmedia Hello! I've been emailing you for three months to get to speak to someone about downgrading my package with you guys because I can no longer afford it due to the regular price rises. I'll give twitter a try then it's complaint city otherwise
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Fatima Khan
(@sleepy_college) reported
@virginmedia Hii I’ve cancelled my contract with you but I’ve gotten another email of a payment while I’ve already paid for everything and went through a lot of hassle to just get my contract cancelled So if you can please cancel my bill
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lucy
(@lucia1806) reported
@virginmedia Please explain why our Broadband has gone down again. Its getting beyond a joke. No TV either. Phoned Virgin stated no faults call back later.