Virgin Media outages and service status in Mottram in Longdendale, England

Problems in the last 24 hours in Mottram in Longdendale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mottram in Longdendale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mottram in Longdendale, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Holmfirth, Wilmslow, Rochdale, Stalybridge, Salford, Stockport, Ashton-under-Lyne, and Bury.

City	Problem Type	Report Time
Manchester	Internet	21 hours ago
Oldham	Wi-fi	1 day ago
Holmfirth	TV	1 day ago
Wilmslow	Internet	2 days ago
Manchester	Wi-fi	3 days ago
Manchester	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mottram in Longdendale, England

Latest outage, problems and issue reports in Mottram in Longdendale and nearby locations:

• 
  Daniel McDermott (@dantheman8t5) reported 3 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

• 
  Tiffers (@Tiffers1973) reported 7 minutes ago from Ashton-under-Lyne, England

  @virginmedia I'm trying to cancel but when that seems impossible

• 
  Adam🍺 (@MCR_ADM) reported 8 minutes ago from Stockport, England

  Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

• 
  Anthony Taylor (@anttaylor23) reported 12 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Laura May (@Laura_May_Ness) reported 14 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Tiffers (@Tiffers1973) reported 14 minutes ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

• 
  Nathan (@nathangreen101) reported 16 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  JJ (@johnjoeoregan) reported 27 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  🐝Louise🐝 (@louaze) reported 28 minutes ago from Manchester, England

  Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

• 
  Adam Cailler (@acailler) reported 38 minutes ago from Manchester, England

  @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

• 
  Stephen Mackenzie (@StevomacMUFC) reported 39 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Helen Hurley (@HelenMHurley) reported 40 minutes ago from Manchester, England

  @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

• 
  Esjay (@essers) reported 44 minutes ago from Manchester, England

  @virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 45 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 54 minutes ago from Oldham, England

  Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

• 
  Esjay (@essers) reported 55 minutes ago from Manchester, England

  @virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again

• 
  Mazz Carsberg (@CarsbergMazz) reported 55 minutes ago from Ashton-under-Lyne, England

  @virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)

• 
  Scott Moseley (@roslers_vest) reported 58 minutes ago from Rochdale, England

  @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

• 
  Paul Terry (@SurrealPaulT) reported 59 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  Liam 🐀 (@Scarlet0Pimp) reported 60 minutes ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liv (@Liv266299783891) reported 4 minutes ago

  @virginmedia I just said what the problem is .. the live chat function isn’t working

• 
  Djacid (@djacid25) reported 8 minutes ago

  Sorry about no streams . No content . I have no Internet @virginmedia say it will not be back up until the 13th . Its been off since the 5th. No word . No update. Not even a message from virgin media. I dont feel like a customer at this point . Rather just a number. Do better

• 
  Santhosh🌏🕊️ (@SubraSanthosh) reported 9 minutes ago

  @virginmedia This is bullshit. No internet and phone for over 5 days. I want to cancel the contract and join someone reliable.

• 
  Stephen Old German - English Translator (@old_stephen) reported 10 minutes ago

  @virginmedia It did not work. Also, my landline stopped working when you switched us over to the new fibre connection. I am told that a lot of people have had this problem. I will find a better provider.

• 
  Zara Palevani (@zarapalevani) reported 11 minutes ago

  @virginmedia after an 1:40 min of being with your support team, they deleted my high speed network. It's 11:04pm est and your phone support no longer answers. I have no idea where to look for help.

• 
  GarethYOURCXC (@GarethYOURCXC) reported 16 minutes ago

  @OCP_84 @virginmedia @tntsports That is just bonkers! Clearly "valuable" is being used in the wrong context. Their 'new' acquisition numbers are more important that long term customer loyalty/value.

• 
  Simon Dennis (@sjdhatters) reported 17 minutes ago from Aston Clinton, England

  @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

• 
  Simon Gallagher (@SiGallagher) reported 20 minutes ago

  @virginmedia It’s now 3 hours. Why has there been no message anywhere about the server issue affecting the site and the app?

• 
  aj✨ (@ajzxne) reported 21 minutes ago

  @virginmedia WHAT IS YOUR PROBLEM.

• 
  Jim Harrigan (@Bloodrave1984) reported 24 minutes ago

  @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service not this sub-standard unreliable service. Maybe I should contact Trading Standards for breach of Contract