Virgin Media Outage Report in Mottram in Longdendale, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mottram in Longdendale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mottram in Longdendale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mottram in Longdendale, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Rochdale, Stalybridge, Stockport, Wilmslow, Oldham, Salford, Dukinfield, Hyde and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Macclesfield |
TV |
Community Discussion
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Virgin Media Issues Reports Near Mottram in Longdendale, England
Latest outage, problems and issue reports in Mottram in Longdendale and nearby locations:
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shocking service I have been on hold for around 30 mins and counting
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.
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Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
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LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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♥ Hayley Clifford ♥
(@Mrs_H_Clifford) reported
from
Mottram in Longdendale, England
@virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!
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Raivis Olehno
(@RaivisOlehno) reported
from
Middleton, England
Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
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The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.
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Jon Rebbeck
(@bigghandsltd) reported
from
Manchester, England
Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus
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Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia It's £10 pm extra. I'm pleased with it just wish you could sort signal out where I live. Hope when swap to 02 your signal will be better
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Waheed Mahmood
(@waheed04) reported
@virginmedia 1. Router not allowing devices to connect 2. cabling outside house to be done properly (cable splitter used to provide neighbours connection) 3. Lack of promised call backs from managers 4. Full refund for June July and no charges for August till issue fixed
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Colin Burch
(@BurchColin) reported
@virginmedia They remain unlit unless the device detects an issue or during rebooting.
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Waheed Mahmood
(@waheed04) reported
@virginmedia I understand but talking to manager never happens. I called back this morning after promised a call back and 2hours later nothing. I will see what happens the share details of the issues and various (broken) promises to get some response from Virgin Media.
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Mark Norman
(@marky_2x) reported
@virginmedia so your support services lied to me. Still waiting on an email 2 days later after being told I’d get it in 24 hours. All after you moved installation date back over a month. Awful.
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Jason Morgan
(@JasonMo25436420) reported
@virginmedia Yes and spoke to your c.e.o's secretary who sent field 2 engineer who can't find a fault ,he's the 3rd shown him online time delay I'd recorded ,think it's to many in the area , openreach doesn't work here so 90% on virgin
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Dan Grant
(@azerbaijanman) reported
@virginmedia Any possibility of a more meaningful update? Do you have access to the information? The WhatsApp group for the whole street is full of negative sentiment for @virginmedia with most of us wanting to cancel. Please help.
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Waheed Mahmood
(@waheed04) reported
@virginmedia I gave a manager 3 actions yesteday and since then Services got worst despite having landline number no -one called when I got disconnected (deliberately I suspect)
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Argick
(@JKArgick) reported
@Joesephyr Unfortunately no. I've had a number of issues over the years with Virgin Media and each time they wanna wait 24 hours to see if it continues. Really frustrating when it does happen cause most of the time they're the ones doing something without telling us.
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MEH
(@MEH02260408) reported
@virginmedia Why can i not complain about this issue via your phone line?