Virgin Media Outage Report in Hazel Grove, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hazel Grove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazel Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hazel Grove, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Salford, Stockport, Wilmslow, Oldham, Macclesfield and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hazel Grove, England
Latest outage, problems and issue reports in Hazel Grove and nearby locations:
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♥ Hayley Clifford ♥
(@Mrs_H_Clifford) reported
from
Mottram in Longdendale, England
@virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.
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The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!
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Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
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Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
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LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
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Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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Raivis Olehno
(@RaivisOlehno) reported
from
Middleton, England
Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.
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Jon Rebbeck
(@bigghandsltd) reported
from
Manchester, England
Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mulli
(@Harlem013) reported
@O2 I’ve signed a deal with virgin media and a o2 sim came with it also,I signed the contract over the phone but the person misunderstood and wrote down the wrong gmail,when I try to log in it says verify email but that is not my email,how do I get around to changing the email?
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dcaldwell998
(@dcaldwell998) reported
@virginmedia working from home in the walsall wood area. Been told there was an issue months ago causing the broadband to go down and should be fixed. Months later nothing has been done and goes up and down constantly. Can I get some form of response please. Atrocious service.
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Robin 🌍
(@robinnarayan) reported
@virginmedia The issue is ongoing. I cannot access any client servers.
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JC
(@jc_tattooer_) reported
@virginmedia And your helpline is next to useless no one knows what ******** they’re doing when you call up
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maria #thankyoulunarsolar
(@ESEOFLARE) reported
@eseomoon this is what happens when i get a bad internet company i end up talking to VIRGIN MEDIA more than my actual friends...
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mark goldthrope
(@goldywankanobi) reported
@TimStopher @virginmedia Joke of a company worst customer service ever get rid mate
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mike anthony
(@ovverbruv) reported
@virginmedia Asked for compensation (had spent over 4 hours on the phone trying to get info as nobody was calling me back) told as I wasn't a customer they could do nothing. Was offered £100 bill credit so I think that £100 should be sent to me fot my inconvenience. Still not heard anything
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mike anthony
(@ovverbruv) reported
@virginmedia been 3 weeks since I was promised a call back within 24 hours. 4 calls in 4 days all made the same promise. Can't email as not a current customer. Letter sent 2 weeks ago not replied to. Anyone there who can DM me and try to resolve?
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Saliha
(@ShipsInTheSea1) reported
@raztweets @virginmedia I had requested a call back from @virginmedia to get a second internet line installed due to connectivity issues but no one got back to me unfortunately. In the end I just shelved the idea and we got a different internet connection.
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David Marsh
(@DangerMediaUK) reported
@virginmedia From my experience earlier, they clearly can't. Cannot believe the scandalous amount you charge for this hopeless service.