Virgin Media outages and service status in Hazel Grove, England

Problems in the last 24 hours in Hazel Grove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazel Grove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hazel Grove, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Wilmslow, Salford, Sale, Macclesfield, Ashton-under-Lyne, Altrincham, Stalybridge, and Buxton.

City	Problem Type	Report Time
Manchester	Internet	3 days ago
Manchester	Internet	3 days ago
Oldham	Internet	3 days ago
Manchester	Internet	4 days ago
Oldham	TV	4 days ago
Manchester	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hazel Grove, England

Latest outage, problems and issue reports in Hazel Grove and nearby locations:

• 
  Definitely not Elon Musk (@twiddlemeister) reported 8 seconds ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  Mazz Carsberg (@CarsbergMazz) reported 1 minute ago from Ashton-under-Lyne, England

  @virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)

• 
  Jacko (@Jakes_7) reported 3 minutes ago from Ashton-under-Lyne, England

  @LeedsViking @virginmedia Ignore it mate, like their customer services will your question.

• 
  Mike Chilton (@thechilledpanda) reported 4 minutes ago from Bramhall, England

  @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

• 
  Rachael Stafford (@rachaelstafford) reported 12 minutes ago from Salford, England

  @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

• 
  Hannah Tompkins (@he_tompkins) reported 12 minutes ago from Manchester, England

  @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

• 
  Bradley Smith (@OldhamBradd) reported 14 minutes ago from Oldham, England

  Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 20 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  Nathan Talbot (@nathantalbot) reported 22 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

• 
  Josh B (@JoshuaBurns) reported 29 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 34 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Sean (@SeanKeyes) reported 37 minutes ago from Manchester, England

  Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷

• 
  Nathan Talbot (@nathantalbot) reported 45 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Josh B (@JoshuaBurns) reported 46 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Edwin Daniel (@EdwinDa18453545) reported 48 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Sean (@SeanKeyes) reported 48 minutes ago from Manchester, England

  @virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!

• 
  Esjay (@essers) reported 50 minutes ago from Manchester, England

  @virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.

• 
  Esjay (@essers) reported 54 minutes ago from Manchester, England

  @virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.

• 
  Stephen Mackenzie (@StevomacMUFC) reported 58 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  alex. (@blokealex) reported 58 minutes ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerrie Reid (@MrsReidteaches) reported 3 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Kelly Turner (@kellyj70) reported 3 minutes ago

  @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.

• 
  leedshippriest (@leedshippriest) reported 4 minutes ago

  Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service

• 
  Sodium (@sodiumlights) reported 4 minutes ago

  @virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.

• 
  Katie (@Katiebush6) reported 6 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  adrian adrian (@adrianatkins196) reported 8 minutes ago

  @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.

• 
  Keith A Pearson (@keithapearson) reported 10 minutes ago

  Genuinely, if there's a more incompetent company in the UK than @virginmedia, I'd be amazed. How a company can treat customers so abysmally and continue to operate is beyond me. No wonder they lock us into two-year contracts. 🤬 @MartinSLewis - I hope you've got a file open on Virgin Media.

• 
  Percival Merganser (@lennylaw) reported 13 minutes ago

  Really good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.

• 
  Sodium (@sodiumlights) reported 19 minutes ago

  @virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.

• 
  Fergal Hickey (@fergal_hickey) reported 22 minutes ago

  @VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead