Virgin Media outages and service status in Hazel Grove, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Hazel Grove, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 16, 7:32 PM GMT+1.
- Internet (42%)
- TV (33%)
- Wi-fi (14%)
- Total Blackout (9%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hazel Grove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazel Grove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hazel Grove, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Ashton-under-Lyne, Macclesfield, Stockport, Oldham, Wilmslow, Salford, Altrincham, Sale, Stalybridge, and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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TV | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Total Blackout | 4 days ago |
Nearby cities with recent reports
34 recent signals
8 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hazel Grove, England
Latest outage, problems and issue reports in Hazel Grove and nearby locations:
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Adam🍺 (@MCR_ADM) reported from Stockport, England@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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David (@Aldehulme) reported from Oldham, England@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, EnglandSpent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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William Connolly (@WCONNOLLY2512) reported from Manchester, England@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Adam Cailler (@acailler) reported from Manchester, England@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Michael Clark (@michaelclark09) reported from Sale, England@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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Joanne Fallon (@Jo8Pink) reported from Macclesfield, England@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
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Mark Armstrong (@mark001282) reported from Manchester, EnglandEvery time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Rachael Stafford (@rachaelstafford) reported from Salford, England@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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Jamie Hill (@_Hill_J) reported from Wilmslow, England@Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Quick FEPAA (@njquick) reported from Exeter, England@virginmedia useless customer service; complete service outage for 3 x days; after 48 hrs, £10????? Outrageous! #whatajoke
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Cager (@ImCager_) reported@virginmedia My WiFi in my area had gone down i can't contact anyone fix it please
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South Coast Commuter (@CS_Hants) reportedWell, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom
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Martin James Clarke (@MJHClarke) reported@virginmedia, please help. I want to watch the Running Man (New). You've changed the interface and I cannot find it. It's on now, live but I want to watch it from the start on demand.
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mark palmer (@MaverickMark) reported@virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from
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Paul (@DingliPaul) reported@virginmedia @EuroTiggion Just wondered why my bill is the same and and yet we had 3 days of no service here!!
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Sue Trickett/Green (@skgreennz) reported@virginmedia But your customer services have take 2 months and they lie
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Darren Coomer (@coomerdarren) reported@O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?
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Lucia (@LadyLucia05) reported@virginmedia Sunday and still broadband issues, none of my home security is working properly am sick to death of it now, but you will expect my Direct debit to be fulfilled on Wednesday.
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Carrie (@IamCarrieagain) reportedOh damn. Email from Virgin noting I haven't set up my new hub. Apparently, my old one will be switched off 5 days after delivery of the new one. They didn't tell me that when they told me it had to be replaced. Not sure I have the spoons to sort it in time @virginmedia