Virgin Media Outage Report in Melbourn, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Melbourn, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Biggleswade, Letchworth Garden City, Cambridge and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Wi-fi | |
| Biggleswade |
TV | |
| Letchworth Garden City |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
||
| Letchworth Garden City |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melbourn, England
Latest outage, problems and issue reports in Melbourn and nearby locations:
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Gordon Brown
(@KTMGordo) reported
from
Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul THORNE
(@harrewis) reported
@virginmedia The ‘team’ stated they wouldn’t be able to identify with engineer was allocated to attend to be able to check with them!!! Poor system, or a blatant lie!! Who knows!!!
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Sam Strong 🧀
(@RapidOwl) reported
@virginmedia I signed up for it via Virgin Media who prompted me to also log into O2. We never heard anything and neither your website or O2’s offer any way to figure out what’s going on. I’ve not spoken to you about Volt before.
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Paul THORNE
(@harrewis) reported
@virginmedia Nearly 2 weeks since I first reported intermittent, poor WiFi by Wednesday…if anyone turns up.
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SES
(@22ses32) reported
@virginmedia I’ve been trying to get in touch for nearly 2 weeks now regarding moving house and transferring Virgin services over but no response. I’m moving house next week I need urgent support as I work from home and need the Wi-Fi please can someone help me asap?
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Chlo
(@Flynn_96) reported
@virginmedia can you please help
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Author, genealogy addict, love sci-fi
(@ElaineJackson12) reported
@virginmedia a nano sim - it fits into the iphone no trouble, but i don't know how to transfer his number over, the iphone still shows my old number even though i took my sim out & its in the new iphone.
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Error 404
(@GenericGooner) reported
@virginmedia I'm a new customer and I'm due to have it installed Friday 12th Aug. Also due to have a survey on Mon 25th Jul, so far so good. However there's a 3rd appointment showing on my account for Friday 29th July and I have absolutely no idea what this is for. Please advise.
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Lee Black
(@leeb9972) reported
@virginmedia I get no signal, SIM not activated?
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Richard Butler
(@richbutz) reported
@virginmedia I am close to using the cooling off period to cancel , I feel I have been been cheated into signing up. This could be resolved in 10 mins. I need Keen , the CS Operator I spoke to call me, or a member of your management team
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Richard Butler
(@richbutz) reported
@virginmedia I did , within 20 mins, - 7 days to resolve the complaint 😡