Virgin Media outages and service status in Marston Moretaine, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Marston Moretaine, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (60%)
- Wi-fi (20%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Marston Moretaine, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marston Moretaine, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Marston Moretaine, England
The most recent Virgin Media outage reports came from the following cities: Henlow, Milton Keynes, Bedford, Flitwick, and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow
|
Wi-fi | 3 days ago |
|
Milton Keynes
|
Internet | 8 days ago |
|
Bedford
|
Wi-fi | 9 days ago |
|
Milton Keynes
|
Internet | 11 days ago |
|
Flitwick
|
Internet | 12 days ago |
|
Bedford
|
13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Marston Moretaine, England
Latest outage, problems and issue reports in Marston Moretaine and nearby locations:
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Elaine Freeman (@ElaineFTans) reported from Saint Neots, England@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Greg Stewart (@gregstewart) reported from Hitchin, England@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Greg Stewart (@gregstewart) reported from Hitchin, England@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Paul Clayton (@PaulClayton25) reported from Hitchin, England@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Colin Bower (@bowercolin) reported from Eaton Socon, England@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Tony (@tony_cop) reported from Ampthill, England@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Antony Styles (@AntonyStyles5) reported from Bedford, England@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Paul Clayton (@PaulClayton25) reported from Hitchin, England@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Andy Windebank (@andywindebank) reported from Hitchin, England@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Matt Lucas (@MattLucasTweets) reported from Bedford, EnglandHey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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TRENTTT🤩 (@Aqeeb97) reported from Bedford, EnglandJust about to complete an important work task and Virgin Media goes down🙃
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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craig stichbury (@craigstichbury) reported from Upper Sundon, England@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Edward Bro (@EdMcDougall99) reported from Bedford, EnglandVirgin media mobile data being very bad today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nicole mcpolin (@nicmac_design) reported@virginmedia My internet didn't work at all yesterday and today keeps dropping. I'm unable to work properly and your 150 and freephone numbers are down too. I'm in area 14 when will the issue be fixed
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Chris Gaddis (@ChrisGaddis10) reported@virginmedia Problems with Virgin Media? Try to get something done and you'll get no where. The engineer left with the key to the access loft in our flats and despite getting through to a human no follow up ensued so I'm left to pay the council! 1/2
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Barnett (@T20Barnett) reported@virginmedia any update on the issues in EN10?
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Yeah, it's Jacky! (@Rock_Hard_Fairy) reported@virginmedia No I haven't spoken to anyone as yet - its been nearly a month - not the service I am paying for. I need my phone!
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Benjamin Cohen (@benjamincohen) reported@virginmedia I phoned and it said that there is ongoing problems in the NW5 area and you don’t know how long it will take to fix. Why doesn’t your website say this? How am I supposed to register for compensation?
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Pb (@User30027479) reported@virginmedia pls fix my wifi I have deadlines, I’m about to have a breakdown
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Ilona Alcock (@ilona_alcock) reported@virginmedia This seems to suggest I have to report the fault to you? Presumably if you know it's down in my area you'll automatically credit me? At the moment your phone line is just saying to call back later. It also doesn't address the additional costs incurred.
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Rusty (@g1ngernutbust3r) reported@virginhelp @virginmedia After 16 hrs I managed to speak to a really helpful dude called felix.....was told there is a fault in my area until the 3rd of December now.... I think you scored 11/12 months with dodgy or no service to sky movies, amazon prime, music n sports some VIP package you have going
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Kirst 😗 (@kirstytwiner) reported@virginmedia we’ve been having intermittent connection on our broadband for over a week now. Tried all suggestions on your website, tests and restarts etc. and can’t solve the problem. How do we get an engineer to come and look? Your website sends us round in circles...
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Leroi1 (@onewelshdresser) reportedDear, dear. C’mon now @virginmedia 55 minutes and still waiting to be answered by customer services is so unacceptable. What a disgrace 👎🏾👎🏾