Virgin Media Outage Report in Marston Moretaine, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marston Moretaine, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marston Moretaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Marston Moretaine, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Milton Keynes, Flitwick and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Marston Moretaine, England
Latest outage, problems and issue reports in Marston Moretaine and nearby locations:
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fi
(@FleaBagLady) reported
@virginmedia It didn't put me in a queue, I ended up going round in circles being asked to reboot the hub with no mechanism to end the bot system and start over. Account help is a broken link. Ended up going through the complaints chat. The primary issue of today is resolved
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Kerry
(@kerryberry82) reported
@virginmedia Of course it's switched on, Thats why im getting intermittent service. That was the first thing I checked weeks ago. It's happening to loads of people in our town.
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matthew abbott
(@mattabb) reported
@virginmedia I’ve been on hold for over an hour 3 times now and got cut off 80 minutes in? Is this because I selected would like to cancel as the option? Please let me know what to do to speak to someone
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Gray
(@grauerschinken) reported
@virginmedia Come on! You know the only way to cancel is by calling but getting through takes forever and then for some reason the first person needs to transfer onto another long queue to then be cut off #customerservice
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Benjamin
(@Mr_BGS) reported
@virginmedia literally impossible to cancel my account - phone service hangs up on you after one hour, been waiting over 24 hours for a WhatsApp response to no avail. Surely this can’t be legal?
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💫
(@kxi_19) reported
@virginmedia any chance you can fix your broadband?? Nearly £100 a month and I’m getting faster, more reliable speeds from my mobile hotspot!!! Issues nearly every week and all we get are apologies. FIX THIS!!
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James Daniels
(@Jiminho11) reported
@virginmedia I would like to cancel my package please.
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EAT OUT HALAL
(@IrfanPa45151483) reported
@virginmedia The install i said how is this possible absolute shambles of a service i dont know how any customer joins virgin i have a insta page with over 2k followers i will put this all over the net as so no one else has to go through this **** that i have @virginmedia
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EAT OUT HALAL
(@IrfanPa45151483) reported
@virginmedia This was a cost saving excercise and because we dont have fibre in our area we come to virgin community fibre is being installed as soon as thats available ill be signing up with them because of the service i received from @virginmedia
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Graham Howe
(@howzartio) reported
@virginmedia It starts "Thanks for making these changes" and lists telephone rental as being a service that has been removed. I did not request any such change and would be grateful to have my phone service restored immediately