Virgin Media Outage Report in Little Witley, Worcestershire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Little Witley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Little Witley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Little Witley, England
Latest outage, problems and issue reports in Little Witley and nearby locations:
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Howard Martin (@HJMKent) reported from Kidderminster, England@kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!
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Howard Martin (@HJMKent) reported from Kidderminster, England@virginmedia Since the printer worked fine before you installed the new 3 Hub & perusal of the internet shows that this is a common problem with this Virgin equipment, perhaps you would arrange for an engineer to come and rectify the problem at your cost! Please register this as a complaint!
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matt (@fatt_momas) reported from Worcestershire, England@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Howard Martin (@HJMKent) reported from Kidderminster, England@kgardner081 @virginmedia In fairness, they've now been in touch, can't fix it remotely so are sending an engineer on Thursday to sort it out. So I'm grateful for that & 2 days to wait isn't bad.
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Howard Martin (@HJMKent) reported from Kidderminster, England@markdmortimer I won't. But just fed up with @virginmedia's bloody awful website! They want me to order/upgrade box on line then make it impossible to do! All I get is "oops - something went wrong" messages for a week now! And if you phone you get someone the other side of the world! Useless!
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Howard Martin (@HJMKent) reported from Kidderminster, England@virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!
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MH (@Mijan93243645) reported from Kidderminster, England@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Chris Parkes (@SurfWorks) reported from Kidderminster, England@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Phil Woodward (@therealflopflip) reported from Kidderminster, England@virginmedia for second week running have purchased a film from the media store, tells me it’s ready to watch and it won’t play keep getting errors and wants me to login, enter details and still doesn’t work! This service is so poor
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MH (@Mijan93243645) reported from Kidderminster, England@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Abbie Walters (@abbiewx_xo) reported from Kidderminster, England@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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MH (@Mijan93243645) reported from Kidderminster, England@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Howard Martin (@HJMKent) reported from Kidderminster, England@virginmedia Still waiting! It's now after 4! You changed our old hub that worked fine - at your insistence - didn't properly set it up - my wife needs printer for work & uni course - now been trying to get you to sort it since Thursday & you don't honour your promises to do so! Poor service!
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Richard Anderson 💙 (@MrRichAnderson) reported from Kidderminster, England@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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Dave Yates (@dtyates) reported from Kidderminster, England@virginmedia Yes I had, as I said in a previous tweet the only status with issues is TV and an advanced Test states nothing is wrong
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Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Georgie Colley (@GeorgieMaley) reported from Kidderminster, EnglandWhy can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK
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Emily 🥰 (@starlight84em) reported from Kidderminster, England@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Chris Roberts (@djchrisr) reported from Worcestershire, England@virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on
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Howard Martin (@HJMKent) reported from Kidderminster, England@virginmedia Yes but I just tells me there are no problems. It did the same thing a few weeks ago but stopped when I held wifi button down - it's now constantly flashing & that wont stop it & web site says in normal operating all green lights should be off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Green (@carolinesgreen) reported@virginmedia Hi, can you please help me find out what’s happening in my area if I DM my post code? Apparently rectified according to status update but still no internet here. Already reset.
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Ruth Morse (@RuthMorse) reported@virginmedia I’ve been a faithful & loyal customer, for almost 20yrs but closing my account to move house led to DD still leaving my account & not returned. Several hours of phone calls- still no joy. When exactly will I get refunded? Diff stories every phone call 😭😭
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Anthony John Hawken (@tonyhawken) reported@virginmedia I have crap internet again. I had to use my phone to access speed test. Download speed is 2.26 Mbps. I am paying for 250mbps. I cannot connect to most sites - latency is even worse.
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Penny 💙 (@penopelop) reported@virginmedia At the moment you’re not providing a fault free service even 90% of the time! I’m guessing your targets are somewhat higher than that.
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Alan Kennedy (@alkeno13) reported@virginmedia have you an online customer service, service I’m trying to get something sorted but can’t get trough by phone over an hour waiting and got hung up on
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Gordon (@TheFlash1963) reported@virginmedia 500M plan, £41.99 per month now, to renew you want £72.25! Yet you offer this package to a new customer at £33.00 per month reduced from £62.00. So how you have the nerve to ask for £72.25 astounds me.
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Ross Flavell (@flucloxacillin) reported@virginmedia I cannot sign in to my O2 priority app using my virgin media account. The app keeps crashing every time. This has been over a month, and I see online I am not the only one. This is getting beyond a joke, what’s happening?
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dave smith (@davesmi12386779) reportedSeriously, don't even bother with @virginmedia. 4 month delay on my installation date and even the customer service cant give you an answer, you just go round and round in circles for hours. Would be great if @WeAreOpenreach installed fibre in the area.
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Josh (@Josh79431917) reported@virginmedia Apparently you have gave me the second best router. Im not happy with your customer service. I’m paying a lot of money and a new customer. I’m worried about signing up to the @virginmedia
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Dazzler (@dlycett) reportedShocking service from @virginmedia giving new customers 1gig for £45 per month and when I ring after being with them for years to say if they can match I will stay and renew they just advised they will cancel for me 🤦🏻 and then wishing me a “happy holidays”🙄