Virgin Media Outage Report in Little Witley, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Little Witley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Little Witley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Little Witley, England
Latest outage, problems and issue reports in Little Witley and nearby locations:
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Dave Yates
(@dtyates) reported
from
Kidderminster, England
@virginmedia Yes I had, as I said in a previous tweet the only status with issues is TV and an advanced Test states nothing is wrong
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise
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Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Abbie Walters
(@abbiewx_xo) reported
from
Kidderminster, England
@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Gubbins
(@andygubs) reported
@virginmedia This number does not take calls ! Your engineer was here yesterday and did nothing to help
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Vivalahazy
(@vivalahazy) reported
@virginmedia Nope. I’ll look into that service. I think I already have it off the top of my head, if I’m honest.
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Darren Leavens
(@DarrenL8770) reported
@virginmedia Yet another robotic reply! There literally is no human contact. I don’t care this is your first increase! I care that the service I get is crap! And now I’m being charged more for the same crap service! There’s no loyalty shown no help given. @skytv can save me £54 a month! Bye!
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John Stewart
(@irvine52) reported
@virginmedia Hi there, my wife is an existing Virgin Media customer. We were looking at the Oomph package yet it doesn't seem to be available to existing customers. Is there a reason for this or are we missing something? Many thanks in advance.
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Daniel Pole
(@byebyenokia) reported
@virginmedia Customer for over 15 years. My bill is going up and new customers get same package for £50 per month less than me. And they get a new TV or £200 credit. Surely you want to keep long standing customers. Not happy at all.
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Amanda Bate
(@amandabate2) reported
@virginmedia I’ve checked and an engineer is on the way to fix the broad band. I would like to hotspot from my phone but 4G keeps dropping off. Very rarely get above 1bar even though your service checker states it should be excellent.
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Ian Venis
(@ianvenis) reported
@virginmedia please can someone contact me, I reported a problem in December, nothing resolved, can’t get through on phone, website says I can’t do what I need to do online:appalling customer service
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Business student
(@Businessstude11) reported
@virginmedia none of your stupid phone work ! My wifi hasn't been set up and I can't contact you guys. need to be referred to OFCOM
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Patrick Campbell
(@Paddyc123) reported
@MartinSLewis Martin it seems @virginmedia have turned off their customer service number - a quick search on twitter confirms it's not just me experiencing issues. They have a deadline for cancelling service but aren't allowing us to contact them!
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Jay Rahman
(@jayrahman83) reported
@virginmedia For Gods sake. All I want is to get through to the technical team and it is impossible on the phone. On hold for so long and then just fobbed off with the automated services!! Disgraceful service!! Still having issues!! #virginmedia