Virgin Media Outage Report in Little Witley, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Little Witley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Little Witley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Little Witley, England
Latest outage, problems and issue reports in Little Witley and nearby locations:
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Dave Yates
(@dtyates) reported
from
Kidderminster, England
@virginmedia Yes I had, as I said in a previous tweet the only status with issues is TV and an advanced Test states nothing is wrong
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Abbie Walters
(@abbiewx_xo) reported
from
Kidderminster, England
@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Moo
(@StaughtonMoore) reported
@virginmedia can you do something about your annoying as hell contact centre. They call my wife @ClarePhysio87 on a daily basis. She has warned them if they call again she'll terminate the deal. Please sort this behaviour out.
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.
(@xashleyallen) reported
******* sort your **** internet out @virginmedia it has been a disgrace for the last 18 months.
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Paul P
(@AgentLittleP) reported
@TravelsOfTux @virginmedia I would put a bet on Virgin media using O2's network to run all of its MVNO as they would own the network anyway
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Dr Jessica Guth
(@Jess_Guth) reported
So Matthew at @SkyHelpTeam @SkyUK might be our new favourite person. No, we didn't get as cheap/comprehensive as @virginmedia promised but we got actual customer service and our wifi is already working again, TV will be this evening and new sky box installed next week! Thank you!
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Mollen
(@CatCalledMollen) reported
@virginmedia @O2 Guess what? My VM Gigabit broadband is offline... AGAIN!! VM website says there's no issue at my address.
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Paul Moore
(@Paul_Reviews) reported
@virginmedia Nope, green across the board... Just been told because it's in modem mode, system "flow" defaults to "check customer equipment". It won't allow further tests without being in router mode. The lights flashing green guys, it's you.
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The Perturbed Mole
(@PerturbedMole) reported
Never choose @virginmedia for your broadband. The amount of money I’ve lost as a self employed person with internet that doesn’t work. And it’s never fixed.
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Jenny cowell
(@Cowell_Jenny) reported
@virginmedia you need to sort your credit checks out, I have an amazing credit report, own my own home, never missed any payment yet got declined for your broadband.... you’ve lost a highly trustworthy customer.
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Smooth Fuego 🇯🇲🇺🇸
(@smoothfuego1) reported
@PreciousGNSD @UncoolTimi Looool it’s not the actual virgin media internet it’s the router they give you which is terrible you need to get a separate one (that’s what I did) I now get 400mbps as opposed to the top 10mbps (really 6) I get from others
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XIXDreadXIX
(@DreadXix) reported
@virginmedia's WiFi is complete **** They do NOT take care of their consumers and they quite frankly do NOT give a **** what happens to them. All they care about is money. If you are considering joining Virginmedia, DO NOT. They do not provide the service they advertise.