Virgin Media Outage Report in Little Witley, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Little Witley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Little Witley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Little Witley, England
Latest outage, problems and issue reports in Little Witley and nearby locations:
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Abbie Walters
(@abbiewx_xo) reported
from
Kidderminster, England
@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Dave Yates
(@dtyates) reported
from
Kidderminster, England
@virginmedia Yes I had, as I said in a previous tweet the only status with issues is TV and an advanced Test states nothing is wrong
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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Georgie Colley
(@GeorgieMaley) reported
from
Kidderminster, England
Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Sheridan
(@AshleyJSheridan) reported
@virginmedia Of course, your page reports no problems. But do you understand how DownDetector works? It pools reports from people and tracks by location over time. It's at most 15 minutes out of date, compared to the 24 hours your status page is.
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Mark S 121115 🇮🇪🏁😷
(@mstorey2015) reported
@virginmedia is there a problem with the WiFi its been down for the last hour.
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Gary Orford
(@Gary_Orford) reported
@virginmedia Wired is fine generally. The WiFi is fine in most parts of the house, there's just a couple of spots where I can't get a signal and one of them is our bedroom which gets pretty frustrating.
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Stanton Warriors
(@StantonWarriors) reported
@virginmedia They don’t care. What compensation do you offer for letting a new customer go 3 weeks without internet due to your mistake?
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Avenelle 💙
(@Avenelle5) reported
@virginmedia No joy. Automated voice sent us to the test you advised. We've checked it 3 times. It just goes into a loop/repeat then cuts off. So, the automated voice said we'll get an engineer, but no advice how to as you get cut off. Say the hubs not connected, but it's clearly broken.
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Caroline Bolton
(@caz_wolves) reported
@virginmedia Doesn’t get me any internet now though does it. Why should I pay for a service that I’m not getting!
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playboy
(@pb69x) reported
@virginmedia @virginmedia im getting really fed up with your poor customer service. You keep contacting me asking for you media box back since I cancelled my contract. You have failed to send me the special package to put it in, you have called me several times and passed me around, 1/2
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Ashley Sheridan
(@AshleyJSheridan) reported
@virginmedia DownDetector isn't accurate? But your status page that never reports issues that affect myself and people on my road using your service is perfectly accurate is it? Your status page that didn't even report a 3 day planned maintenance outage last year is accurate is it?
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Avenelle 💙
(@Avenelle5) reported
@virginmedia So, we need an engineer, tomorrow to fix this. But no way of speaking to anyone or arranging this. If it's not fixed by tomorrow evening we will be going elsewhere.
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Pat Gothard
(@artisan68) reported
Why are @virginmedia unable to deduct the credit which they have been promising for the last three months? Each time, we're told it's in the offing, but it never materialises. Complaints procedure is useless