Virgin Media Outage Report in Little Witley, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Little Witley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Little Witley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Little Witley, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Worcester and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester |
TV | |
| Kidderminster |
Internet | |
| Kidderminster |
Internet | |
| Kidderminster |
Internet | |
| Kidderminster |
Total Blackout | |
| Kidderminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Little Witley, England
Latest outage, problems and issue reports in Little Witley and nearby locations:
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Dave Yates
(@dtyates) reported
from
Kidderminster, England
@virginmedia Yes I had, as I said in a previous tweet the only status with issues is TV and an advanced Test states nothing is wrong
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Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Georgie Colley
(@GeorgieMaley) reported
from
Kidderminster, England
Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Abbie Walters
(@abbiewx_xo) reported
from
Kidderminster, England
@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Tim Hazelwood
(@timhazelwood2) reported
from
Bewdley, England
@virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jade🌹
(@jademcnallyy) reported
Aw man virgin media ****** me over so badly cos I tried to play dbd the night before rank reset, but the internet was **** so I disconnected and lost pips and went back to rank 5 so for rank reset I’m at rank 9 now instead of back at rank 5 💀
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Zany Zoey❤️🙈🙉🙊
(@zanyzoey) reported
@virginmedia why is there not dedicated number for complaints , do not say 150 please give email a dedicated email or postal address to make a complaint about members of staff giving false information throughout the day #poorcustomerservice #donotusevirgin #fedup
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Liz Percival
(@GngrSnp84) reported
@virginmedia Yes, they do seem to drop at the same time. The one I have most issues with is my work laptop. It frequently kicks me out of VPN and tells me there is no connectivity despite showing signal. My IT team guessed I was a Virgin customer before I mentioned it so obviously common.
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kasie 🌸
(@nefariouuus) reported
Ffs Virgin Media customer service wtf even are you doing to assist? What is the point in talking to me for 24 hours about a problem to then tell me to take it to someone else tf I JUST WANT INTERNET
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DigitalCare
(@elf_tech1) reported
@virginmedia It says “no known issues”
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Captain Trips
(@LeCasseRoiRusse) reported
@virginmedia I’ve still not had any response from Virgin regarding my issues. One response from another user which gives some info about monitoring the line etc and some other stuff that I don’t think I should have to do as it’s your problem. Is this the best you offer?
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mrbluesky
(@closedforsummer) reported
@virginmedia any idea when I can get the WiFi pods my WiFi is awful in many rooms, hearing BT is better
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syed
(@IbrahimNebula) reported
@stevenson3529 I wanted to go virgin media but the upload sucks :/
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Binu Mohan
(@gamermohan) reported
@totallykeen @SkyUK @virginmedia If you think skyq boxes are bad try out the virgin ones !
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Thomas Fudge
(@thomas_fudge) reported
@virginmedia I’ve contacted customer services who’ve said it is a known fault and the estimated fix time is 10am tomorrow. I assume Virgin will recompense business who rely on network accessibility to operate during the current restrictions?